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Public Storage Self-Storage Units at 15889 San Pedro Ave, San Antonio, TX
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 39/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 39/mo $78Best Price Label
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10'x10'Online only price$ 72/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 72/mo $144Best Price Label
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10'x7.5'Online only price$ 95/mo
Medium 10'x7.5'- Outside unit
- Drive-up access
$ 95/mo $127Best Price Label
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10'x15'Online only price$ 105/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 105/mo $210Best Price Label
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10'x20'Online only price$ 134/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 134/mo $268Best Price Label
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10'x30'Online only price$ 173/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 173/mo $346Best Price Label
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20'x20'Online only price$ 177/mo
Large 20'x20'- Outside unit
- Drive-up access
$ 177/mo $354Best Price Label
Nearby Self-Storage Locations
Self-Storage Near San Antonio
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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See what fits in different storage unit sizes
Hill Country Village Storage Units Near Route 281
Hill Country Village Public Storage is where customers will find a variety of affordable storage rentals, on the west side of U.S. Route 281, just south of Thousand Oaks.
A short drive from Loop 1604 or Wurzbach Parkway, this is an ideal storage spot for customers throughout north central Bexar County.
Families near Bradley Middle School can unload athletic equipment or recreational gear into a 5x10 storage unit, to keep everything in one place for frequent sporting events or outdoor getaways.
Businesses along Bitters Road can take advantage of a 10x15 storage unit to keep office furniture, office equipment or boxes full of old files nearby.
Meanwhile, residents in the area's apartments, townhomes or mobile home parks will love the extra space a 10x30 storage unit provides for oversized items, including couches, dining room tables, patio furniture sets, old appliances and more.
Outdoor storage units come in different sizes, all of which providing customers with the ability to drive right up to the door and load or unload a vehicle in moments. There are also rental spaces for vehicle storage, boat storage and RV storage, and the property manager lives at the facility.
Public Storage takes great pride in providing Hill Country Village customers with a superior level of customer service that local residents and businesses have come to expect over the years, not to mention cheap storage rentals in all shapes and sizes.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 367)
Service was outstanding. Highly recommend for your storage needs.
I've rented here for 6 years. The property is clean, safe and secure. Serena makes things happen. She's obviously trained well, enjoys her job and cares about the renters concerns. Thank you
Serena helped me a lot through the whole process! Excellent experience
The district manager did a great job correcting an issue.
Serena is Great, very friendly , nice , professional. she explain every details, check in , app to open gate , walk through me understand how to get access my unit. storage is clean.
The manager at this location is awesome. Friendly and helpful, great place to rent from. Thanks for all your help.
Amazing service and the staff is incredible.
Alex was excellent and incredibly helpful.
Above avg storage ... My Rate Went Up For No Reason Though.
great customer service from serena... she answered all my questions... highly recommend
Louis provide great service and highly recommend.
Louis hooked me up and took care of all my storage rental needs
I went in unclear on the entire process on renting a storage and Louis was extremely helpful and knowledgeable
Louis Went above and beyond was the only person that would come out and help me not even his property and did an amazing job was a phenomenal customer service thank you so much
Previously, I had a storage unit at this facility. So, the time came that I needed one again. I made an online reservation and went to the facility because I wasn’t sure about a 5x10 vs 10x5. I was greeted by Louis. He was very polite and courteous. He went the extra mile and showed me both units to ensure that my needs would be met. He provided additional information based on his experience to make the best choice. The entire process was smooth and effortlessly because of the superb customer service Louis provided. Definitely recommend!!
Luis had really great customer service and gave me and my husband the best deal possible definitely come to this location
Louis is a good manager and takes care of his customers
Alex was super awesome! Great customer service.. definitely satisfied with how he helped my husband and I with everything
Louis was amazing and helped take a load of my shoulders rate was wonderful and excellent customer service
Louis was awesome! He helped me get into my new rental within 5 minutes!
Louis is awesome. Helped with an issue we had renting. He worked with us and got us in super quick. Great property manager. 5 stars
Louis was a great guy on helping me with the storage.
Employees are very respectful and courteous we never have a problem Thank you for your services...
Louis was phenomenal. My dad and I drove down all the way from TN. When we showed up the unit we had reserved online wasn’t going to work. Louis made sure we had the perfect unit and even came out and measured and helped us find one that was perfect. After driving 1000 miles it was nice to have such a friendly and helpful person greet us at the unit.
Louis was very helpful with everything! Great customer service.
Came back to this location and Louis was extremely helpful. We greatly appreciate it.
LOUIS was really helpful & nice.... Answered all my questions & assisted me...great experience Leased & ready to go!!
We met Louis today renting a new space. We really enjoyed meeting him. He is a very special guy and we are in good hands storing our things with him.
Louis was amazing, friendly and very helpful! We sure appreciate all he did to help us!
Louis is always helpful with my storage needs
Great service Louis was very informative and knowledgeable , answered all my questions and assisted me very quickly.
Louis was helpful and has great customer service! 😁
Ms DONNA provides great service. ALWAYS Very nice and attentive.
Louis was great! Very helpful
Very great experience from Louis
Very helpful and courteous young man. Great customer service skills.see Louis he’s great!!
Very helpful staff with online signup saves you money! Louis is a great manager who is also very helpful and will take care of all your needs.
Lesha was very patient thank you! Sorry for the delay!
Iesha is a beautiful black woman who helped me and my transporter company with loading and unloading.. she is very knowledgeable of her job.. I highly recommend coming here especially if she is working
Lesha was very patient & understanding! Thank you!
Iesha.... Publis Storage Thank You.... For Employing such helpful, and knowledgeable personal like Iesha. In a bad time she made it better... 5 Star Service.
LOUIS WAS A BEAST THANKS FOR EVERYTHING MAN U DA BOMB!
Louis was very helpful, good service and informative. Thank you so much!!!
Louis was very helpful!!!
Iesha was just a delight. Truly haven't met someone as sweet and hard working as her. Greeted with a wonderful smile and positive attitude. I never before needed storage but she helped me find what I needed like Superman helping Lois Lane. She was there to walk me every step of the way. GET THIS WOMAN A PROMOTION!
Jessica was very helpful!
Iesha is awesome and has a great attitude. Very friendly customer service.
Iesha has excellent customer service and is very friendly. Keep up the great work.
I just rented a unit and because I didn’t have locks they went and I installed theirs and try to force me to buy them from them. I asked the manager to remove them and he said I had to have locks for him to do it. Terrible attention … I couldn’t access my stuff or open my property.. this is the worse please
Awesome customer service! Louis was very helpful to find me a space I needed!
Such great customer service. Quick and easy rental, Louis was awesome!
Louis was fantastic! Helped me find the right unit for my needs - highly recommended!
The manager Louis at this location is awesome to work with he's very helpful
Travis is an excellent manager He is very helpful and goes the extra step to make customers happy on top of that a cheerful smile Public StorageHe’s lucky to have him as an employee happy new year
Través greeted and helped me with all the things needed. Recommend
Louis is absolutely the BEST,I currently have other units at other storage places,and I have to say this is my favorite. He's very welcoming and professional and has always been very helpful with any issue I've had.I definitely recommend this location to anybody with five stars...
Writing this review for my mother, because she had such a wonderful experience here. Louis was so helpful, it definitely will always be my go to storage place. Would recommend this place to everyone!
Louis was Amazing.. He helped me get my storage unit even though I came at closing time. Thanks again Louis
Wonderful service by the manager louis
Louis was amazing! He was very helpful and he got us the storage unit we needed with no problem! The process was super easy and I am very pleased with his customer service! I will definitely be referring friends and family to Public Storage because of him!
Louis has been very helpful and outstanding with assisting me during the time that he has been property manager of this location. I have been impressed with his professionalism in getting the job done
Louis was absolutely fantastic no wait no complications what a treat. These days somehow everything seems difficult I will certainly refer my friends
Travis is amazing!!! He is the bombbbbbbbb! I was having trouble making an online payment and when I came in, he resolved my issue right away! Thank you so much for everything!!! You're the best! I highly recommend!
I have a 10 by 15. after my 1 year renting my unit goes up $100 more a month. My mom has a 10 by 30 after 1 year went up $25. I am now paying more than she is. I called as this must me an error. I was directed to the headquarters were I encountered a rude rep and no help. I called the location and was passed around a bit for a few weeks, Again no help. I was told to get a bigger unit. This is ridiculous. I can see an increase but $100 a month and that's more than double what I was paying.
I personally have never previously rented storage space before, so I was a bit apprehensive about it. Louis quickly put me at ease during the process! He is so kind and personable, and is very knowledgeable! Y'all are very lucky to have someone like Louis working for y'all! If it were up to me, I'd raise his pay to make sure he stayed with the company! Thank you Louis for a wonderful experience!!
I really liked Louis, he was awesome, had a problem with the high of the door way, and he quickly gave me another storage room??
Travis was awesome and very perfessional.
Zoe was great with answering and setting up my PS app! Great customer service
Zoe greeted me very professionally and answered my question to the fullest. Zoe was on top of everything!! Will rent again.
Louis provided great services, he's very informative and very helpful..
Louie was amazing! Very helpful
I had a lot of questions and Louis answered them all and was very patient with me. He was great to work with!
Louis was very professional and provided awesome customer service!
Efficient and comfortable rental process with reasonable prices.
Louis was very helpful with my move, the best customer service anyone could ask for.
GREAT CUSTOMER SERVICE FROM LOUIS .... WE ENJOY THE HELP THANKS...
Exceptional service! I highly recommend this location. Louis made it an easy process. Satisfied customer.
Louis was a lot of help getting my unit fast
Been renting from another storage facility for over a year, but visiting other storages because I am not happy with my services! I can truly say the number one thing that made me switch to this location was the customer service. Had the pleasure of speaking with the manager Louis and he was such a great help! His awesome attitude made my day!
excellent service and accessability, Louis was very professional and straight up business savy.Would recommend this location to the people i know.
Great location and friendly staff. Spoke with Louis and recognized good customer service immediately! Would recommend.
Great and fast Service
Awesome experience
Louis is very nice and friendly! Very funny too! Made getting a storage easy!
Great service from Louis
Great experience with Louis. Thank you appreciate excellent customer service
Thank you Louis! Very helpful. Highly recommend this location
What a great experience working with Louis! Met all of our needs and more on the service!! Highly recommend this location!
louis was very helpful and patient with us and had a great sense of humor really enjoyed it.the process didn't feel confusing took time to answer all our questions
Louis was amazing and made our renting experience nice.
Great customer from Louis.
louis super helpful made my visit as easy as can b. Super happy with mr Louis. . Man . Couldn't b any happier . . Thank u Louis. I'm glad there's still good people in this world very happy with the service 10 stars public storage 😀
Great job! Great service!
Louis was very nice and so helpful with us today. His professional attitude was greatly appreciated!
Its really great service here.kari is always very nice and gives great service.
Louis was very helpful, friendly, and very attentive to my needs. I feel like my property will be safe with him guarding it for me! Thank you!
Very helpful and attentive
I was very pleased with the service Luis gave he was very informative n very helpful and was friendly... Keep up the good wk Sir...
Clean property and friendly staff. Worked with manager Louis who made the entire process and stay easy and affordable for me. Don’t leave reviews often but felt compelled to give the staff and management a shout out. Would definitely recommend these guys if looking for storage.
Louis was Great I was in need of a storage ASAP even though they were about to close he still was very nice and helped me a lot I highly recommend this place!!
Louis is good person and very professional
Louis is great! Took care of everything I needed!
Louis is cool
I had the best experience a person can ask for..staff was helpful ,respectful and full of smile..it was everything you could ask for
Life saver, good location, highly reccomend
They'll work with you if any gremlins appear (as they can)
Love this storage facility and highly recommend. Louis was very attentive to our storage need. He gave us the run down of what they have to offer and they had exactly what we needed and at a great price. Thanks, Louis for helping us out! Definitely will tell all our family and friends.
Clean spacious units and welcoming staff. Ask for Louis to get all your questions answered and start your (worry free) storage experience.
Leon give me an exelent unformation about thestorage and very well service.
Excellent service.
Luis the property manager is amazing. Was very helpful and sorted the problem out right away. I have had 2 units at the storage for 5 years, Luis is the beat manager they have had. Thank you again
Louis was excellent, he had an answer for all of my questions. Made me feel comfortable since I had never rented a storage space before.
Great customer service the Manager Louis was very helpful and attentive. definitely recommend this facility ask for Louis he is Awesome!!!
Very friendly and clean, options are great and security is too
Louis was friendly and provided great service
Very professional staff, clean and well managed property! Louis answerd all my questions and was very friendly! I recommend renting here im definitely glad i did.
Great place to store your stuff! I previously rented with a company where no one was ever around and when they were they were rude. Louis is the one who helped me and seemed glad to do it. I highly recommend this place because they're friendly and they keep the place clean.
Really great storage facility at a good price. The property manager is super helpful and friendly. I lots the key to my storage unit and he was able to help get into my unit & replace the lock with no issues. I would definitely recommend it
Always kept very clean property wise. Welcoming environment. Professional and courteous Property Manager. Always confident my things will be ok here. This place will keep my business with Management like that. Thank you
Property manager Louis is always friendly and quick to go out of his way to help with anything I need. Only been renting here for a few months but already impressed with overall experience. Professional and friendly.
LOUIS PROVIDED GREAT SERVICE!!!
Went in for information on storage units since I’m in between homes. Spoke with Louis and he was extremely helpful. Not only was he super nice he was also really patient. I asked a plethora of questions and he gave me all the info I needed
Brittany is prompt , professional and very kind Thank you!
I had a great experience at Public Storage Hill Country. I decided to upgrade to a bigger storage unit and the property manager Louis was extremely helpful and polite. I would like to commend him on his excellent customer service.
Leon was very helpful to me today and was very respectful! He was able to help me with all of my needs. I just wanted to take the time out to thank y'all for your business.
Very good customer Service
Louis is great! Highly recommend this location.
Mr. Louis - OUTSTANDING EMPLOYEE !!! EXCELLENT MANAGEMENT SKILLS !!! EXCELLENT CUSTOMER SERVICE !!! Mr. Louis TRULY CARES ABOUT ALL OF HIS CUSTOMER'S !!! PROMOTE NOW !!! PROMOTE NOW !!! PROMOTE NOW !!!
Exellent service! Super Friendly and Safe! Denise was amazing and help
Louis was nice and was very Polite and respectful
My Neighbors used this location and highly recommended this place.We have had a nightmare situation with a new home we’re trying to move into so When I arrived at the location next to Willies on San Pedro 25 minutes before closing I was sure the nightmare would continue.But to my pleasant surprise Louis was on duty,This guy was great Knowledgeable,and personable while remaining professional Property is in great hands with the staff at this location So tell your friends customer service is alive and well at Public Storage 15000 block of San Pedro Stop by and see them tell them Tracey sent you
Amie was super friendly cordial and amazing. So sweet.
Went to the Public Storage on 15889 San Pedro to get some quotes and the representative, Jeff, was very professional and polite. One of best customer service. I would recommend to my friends.
Very nice storage units. Very clean and well maintained. No evidence of rodents or insects in the two years my daughter has had a unit there. Jeff in the office is exceedingly pleasant and helpful.
Ubicacicion
I want to thank Felicia for all the help she has been since I began to do business with her at this location. She has been so helpful with questions, accommodating in helping to find the right space for me, understanding, and so friendly and approachable. She is the main reason I feel comfortable making my payment n person. The facility is clean and in a great location for me. Having Felicia as the person I mostly see when I go is a plus. I hope she is appreciated because it's not everywhere you deal with persons who are easy to work with and knowledgeable about what they do!
Great Customer Sevice Units are good size good price hours of operation are convenient would use again when needed.
One of the best storages I've had in years. And I've been here 3months
Thank you felicia
Felisha is awesome! Great customer service!!!
Awesome costumer service!
I have worked with Public Storage on many different occasions, but I have to say that Felicia and her team made it as simple as possible and treated us as valued customers. I can’t vouch for Public Storage as a whole, but I sure can vouch for this location. I highly recommend working with them.
Friendly service. Britney was great and made sure about information of the storage unit.
Excellent service. Front desk lady was so friendly and helpful. She made a difficult situation seamless and easy and was so nice. I'd reccomend this location to anyone!
Felicia does an outstanding job with customer service and professionalism
Felicia was very excellent!
I’ve been very pleased with the service that I’ve received especially the agent Felicia who is always very helpful, knowledgeable and has a great attitude!
Incredibly friendly and helpful staff, clean and secure location.
Great service!! Felicia is very nice and helpful. Clean site. Reasonably priced.
Lexi was so amazing! She’s very helpful and knowledgeable. Highly recommend renting here!
No one there and no one answer the phone
Felicia is great being out of state she is always there to answer my questions and assure me that my unit is locked and secure. Outstanding customer service. When am in town the facility is always clean.
Felicia is very helpful and friendly. I have had 3 units at this facility due to changing needs, and she has been fantastic every time!
Felicia is AMAZING! We had an extremely stressful move, and at the last minute there was a need for a storage unit. Not only did Felicia help us get a unit, but she helped us get a unit that was actually going to work with what we needed. She was a light of comfort during a very cloudy and uncertain time. Moving is stressful enough when it goes smoothly, if there are bumps in the road it's even worse. But the customer service we received by Felicia eased the burden. THANK YOU!!!
Great experience! Staff is super friendly, helpful, and responsive. I had my storage unit there for over 3 years and never had any issues. Highly Recommend
Takes care of all my storage needs and Felicia is always professional, courteous, and helpful. Thank you. :)
Felicia is awesome, very helpful, made my moving nightmare a pleasure!!! 5 stars to her.
Great service. Felicia is knowledgeable and very helpful. Thank you!!!
Great price and great customer experience, in and out with no issues
$$$$ pricey fees
This place is awesome! George is the best and very helpful
Great facility for storage needs. Highly recommend this facility! Speak with Felicia and she will aid you to find the best storage unit.
i am a longtime customer and always great service. very clean location. on site manager is always there and helpful. for all your storage needs give them a call
We have found this storage facility to be the most convenient, affordable and well-managed during our stay in San Antonio. The space is clean and well-maintained, well-lighted and accessible. The manager went out of her way to make sure we obtained the most efficient unit for our needs, in a location on the property where we could easily unload and store our things. She helped us get the paperwork finished without a hitch and made our work lighter. You can't ask for more than that!
Felicia is a rude & i will let everyone know not to go get a storage from this one.
Felicia was very helpful and efficient. Very nice professional personality. She made everything so easy. She is definitely an asset for Public Storage.
I wanted to Thank Felicia so very much for making my 1st experience a very welcomed one. She went above and beyond to ensure that I was well taken care of. Definitely recommend this location. Thanks again
Felicia is an awesome on sight manager, shw has work with me since day one,always in a geeat smiling mood, and keeps the grounds as clean as they possibly can be...great location and storage is exactly what i needed.
Great service made everything easy
Felicia was awesome to work with! Ask for her!
Great way to handle moving and setting up a new residence.
This is a great and wonder storage. The manager on site is very gorgeous he is a amazing women. Thank you so much for opening my storage
Pricey but clean
Absolutely wonderful! Amazing service from the staff, I couldn’t be happier. I’ll definitely recommend to others. :) thank you Felicia for great service!!
First time I entered the parking lot to this facility I was stopped by the office manager and told I was driving erratic and so I said that's fine I'll slow down vine where I'm at call my boss and told him I flipped her off and I got chewed out from one end to the other and I never did any such thing.
Awesome Service and much, much Cheaper than other storages that I have been in the past.I should of store my things with this people long time ago. Thank you for a Great Rate Felicia !! I will definelly recomend this place to others!! 😊😊👍👍
Unfriendly staff
I love the new manager Felicia and have recommended this storage facility to all my friends! I changed over from extra space storage and i will only rent from public storage from now on! Thank you !
Great service, very convenient location. Managed very well
Love this location. The staff was very friendly and hepfull! Thank you Felicia!
Jennifer is awesome
Came In today and AJ helped me with all my storage needs and made it easy and inexpensive for me and my family to move
Great experience Felicia is so nice
Great Customer Service ask for Felicia !!!
Jennifer was very helpful and knowledgeable. Simple process.
I rolled into San Antonio today, after driving from Tennessee all night, thinking I had a storage unit all lined up for my oversized trailer, only to discover I was wrong. When I ended up at this Public Storage location, Jennifer jumped in and called all other PS locations in SA, until she found me what I needed. Not sure what I would have done without her strong will and commitment to help me.. I owe her dinner and my sincere appreciation.. Lee
Jennifer is great
Jennifer has been totally awsome helped me in every way and I'm very excited to use this property.
Felicia was very helpful.i would definitely recommend.
Felicia helped me out a great deal when I came for help.
I am looking forward to doing business with The Public Storage off San Pedro. Felicia was amazing. She answer everyone of my question. And help set my mind at easy. I have a lot of collectibles. And need to move them to storage, while I am doing some remodeling. When you have items that can't ever be replace. You worry if they will be alright in storage. Well, Felicia did a fantastic job.. Every professional and experience.. I wish it was this great when I have to go rent a car from the car rental place.. I will be spreading the word about this location. Great Customer Service! Keep up the awesome work. NuPrince Vance
Had one in Manchester NH now have one in Antonio TX . The Texas one is better. Don't get me wrong both are great but I like the Texas one better . Felicia was such a big help with choosing the proper unit.
Felicia was great and very friendly, will definitely come back if I need a storage unit..
Felicia was wonderful. Very helpful and friendly! Great location!
Felicia was very helpful an curious with my storage arrangements I recomend this storage highly
Felicia was a great representative that help me find the perfect storage unit for our move. She went into detail and went out of her way in showing us different options on units and prices! Very cordial, friendly and wonderful welcoming demeanor! Great job Felicia! Will definitely recommend your professionalism and you location. Thank you.
I've used this storage facility for over 10 years and the level of service through the various property managers is consistent...here recently I had an issue with my vehicle and the clerk was more then willing to help me solve my issue...he didn't have to help me but he was extremely helpful lending me his personal cell phone. Highly recommend.
Felicia rocks! Awesome place to store your stuff!
Property is extremely clean. Felicia is professional and knowledgeable. Convenient moving supplies. Thanks for all the help.
Price was great!, Staff was very nice and very Helpful and has a Great personality. Thank You Felicia keep doing an awesome Job.
Felicia is absolutely outstanding! Great customer service and friendly! Would definitely come back!
Disappointed!!!! I have been with Public Storage for over ten years and my unit has been without electricity since May and no one seems to be able to do anything about!!! The Manager says her hands are tied and the Regional does not have the courtesy to return my call!! They can draft my account for monthly payments and increase my rent with extreme efficiency; but, other than that....ZERO CUSTOMER SERVICE!!!! Sincerely, Unit# 725.
Would like to again thank Felicia of Public storage for another successful and informative visit to Public Storage. Her management of the property is superb and she was readily able to answer all questions I had. Can you say service superstar? :)
Excellent Customer service all around Felicia was an amazing help with Any questions I had Nice clean property 10/10 would recommend.
Stopped by to check the place out looking for a new storage facility. Met with a women named felica super great coustomer service and the property looked way better then the storage unit im at now new paint and the road is also better. Will be moving my stuff here I give 20 stars in coustomer service and 20 stars in appearance.
Thanks for the great service and I love the property improvements. Thanks Felicia.
Hey Felicia, thanks for all your help. Super informative and courteous. I will definitely recommend to anyone with their storage needs.
Felicia was great. Very easy to work with and has a great attitude.
Felicia was super helpful and takes great initiative and ownership with what she does
Thank you Felicia. Great service!
Felicia is the best!!!!
Really awesome place! Super clean and Felicia helped me so much! She was super helpful and proffesional, she showed me the storage buildings and she was just wonderful! If you want to store something, store it here!
Facility was excellent. Felicia was very nice.
Awesome Customer service and friendly staff 10/10 would come back
Excellent experience and Felicia's customer service was the reason that I used this facility.
Work with new and very care
I helped a friend of mine move in and I have got to say Felicia was super nice and helpful. She has great professional and management skills.
1/21/2018 Felicia made my transition very smooth in a very professional matter. She also went out of her way switching me to a bigger and better storage at the last minute while closing. She honered all pricing I was quoted on line and made my rental a very pleasant experience. Its is my second time dealing and renting storage from Felicia. I really recommend asking for her when you go to Public storage on 15889 San Pedro Ave. Luis
Thank you for your help felicia
Great customer service... would highly recommend to anyone needing to store belongings
I had a great experience at this location. The staff was very friendly, especially Felicia, who made the whole process easy and worry free. I definitely recommend going here for all your storage needs.
Prices keep going up with no major improvements made to property. Property manager Felicia is very nice and helpfull
Felicia was extremely helpful in getting just the right size unit and a great location. Great customer service and save the day for us.
Amazing customer service worker was kind and great working with people and good with socializing with customers. Best employee yet (Felica Nauman) hope she works there for a long time.
The staff has been helpful and accommodating with billing issues and pleasant to speak with. Great customer service and good prices.
Highly recommend this place. My mother rented a couple units from this property and the customer service we received was above and beyond, especially for a storage place. Felicia was amazing!!! She was very understanding of the few issues we ran into & extremely helpful. She even brought us a dolly & helped us move stuff into the unit. Overall we were very pleased & if we ever need to store things again we'll come back here. 😊
Ermilo was very helpful and answered all questions, as well as offered suggestions for move-in. He explained all forms that needed to be filled out. Property is clean and in a good location.
Felicia was an awesome person to deal with at this location.
Ermilo was super helpful and friendly! His customer service was superb and he's willing to do anything he can to help! I highly recommend this Public Storage.
Absolutely the best service that we have ever received from a self storage facility and their team. Public Storage has a gem of manager at this location and his name is Ermilo. He was very accommodating and super helpful when we were signing up to get a unit for our big move to San Antonio. I highly recommend this particular property simply because their service is the best that I have ever experienced in renting storage units. I will never consider another place to store in the San Antonio area. Thank you Ermilo! We love the service you provide to us! - Robert & Holly
Phill is the best 😃 great driving skills 😃
Kari rented to my brother today and made a painful situation painless. Thank you so much for all the help.
Kari took amazing care of my parents,I just stood by and watched the miracle happen. She was extremely efficient, knowledgeable, and just an all around joy to work with. I highly recommend this location.
Kary and Phil were both amazingly helpful and accommodating. I received a phone call from the manager immediately after I called public storage to inquire (Friday). She met with me the very next day to answer my questions and show me the unit. The following Monday Phil was awesome and met with me to sign paperwork and the very next day I was able to move my items in. Awesome customer service!
Kari is great
The service here is always great. Kari helped me and was super friendly. I would recommend this location to anyone with storage needs
Kari is fantastic! She made sure that I got settled into the best unit for my needs and went above and beyond the call of duty to ensure the process went smoothly. Top notch!
Found this storage location on- line and liked the location and price. When I stopped by to check it out, Kari was very helpful and considered my needs, showing me several units. On move in day, Kari was again very attentive and handled my final paperwork quickly. Very satisfied!
Smooth process from start to finish. Ermilo was very thorough and met all my storage needs. I highly recommend this place.
I want to personally thank Kari from Public Storage for all the help she extended me and my staff on securing a storage quickly and then having to deal with all the red tape it takes when dealing with the City of San Antonio. She was pleasant and easy to work with and helped us in every way possible to get our stuff stored at the last minute. She went above and beyond the call of duty when our 50 box shipment arrived and they had the wrong name on the order. My Director of Constituent Services, Frances Collins, has been a customer of this Public Storage for many years and has found Kari to be most helpful in every way and she keeps the grounds of the storage clean at all times. She is a great employee! City Councilman Joe Krier - District 9
Kari was very helpful and very professional and the place was clean,thank you
Kari was very polite and helpful in my needs to trying to find just the right size of storage that I needed to be able to fit all my belongings in . I would recommended this Public Storage to all my friends..😊
Kari did an excellent job getting me in and out quickly with my new storage space this weekend! Would recommend this place to anyone!!!! Great customer service!!!!
Kari was so helpful and very kind we will definitely be staying at this location. Thank u so much Kari!!! 😀
Ermilo is great. He went above and beyond to make the moving process as painless as possible. Awesome customer service!
Cathy was very helpful and informative!
Really appreciate Kari and the excellent customer service at this location!!
Kari is super helpful and quick!
Kari is fantastic!! When the location up the road canceled my reservation, made the day before, Kari got me set up and in our unit the same day. Great facility and customer service!
We had issues with other PS locations, but Kari today took care of us with no problems. She made us feel welcome and sure our things are secure. Overall great customer service.
Kari was friendly, professional and informative. Made our rental an enjoyable transaction!
Stopped by for some boxes !! Great place great smiles!! Kari is the best !!
One of the best customer service experiences I've ever had. Kari is an amazing person and helped me feel at ease and was very disarming in her charm and candor. It was a pleasant experience and she made me feel like I was purchasing my first vehicle. Highly recommend this location to anyone.
Great customer service, Kari was very helpful in helping us get the perfect storage unit.
Cathy was awesome. She thoroughly explained the tems of my agreement and her customer service was off the chart great.
Boxes have never been so cool ,ask for Kari
Kari is the one to ask for
Kari was great very happy and was really nice. 😄
Kari was awesome! She was so helpful in helping me get a storage unit! Go to Punlic Storage here!!!
Kari was amazing, great customer service, always a smile and quick.
Kari was amazing.
Only rented because of Kari !
Excellent service Kari is great
This is a great location and we will recommend it! Haley did an amazing job of welcoming us. Even though we already had an idea of what we wanted, she gave us a recommendations, a tour of our unit and explained everything perfectly! We are very happy in finding this storage facility and thank you for the wonderful customer experience!
Going through so much in my move, it's nice to come somewhere and get service from someone who cared and listened, and wasn't just trying to make a sale! Thanks Kari!!!!!! :-)
The minute I walked in I honestly felt welcome from start to finish. Kari did an amazing job. She knows her stuff. I'll definitely be a returning happy customer.
Kari, the general manager, is fantastic. She was very knowledgeable of what Public Storage has to offer and went over the details of my rental very clearly making my experience with Public Storage very comfortable. I will certainly recommend Public Storage to my friends.
Walker N Haley are awesome very helpful and knowledgeable, they were very nice and I would recommend it to everyone..
Walker ..great service friendly ..working with our situation. .my son moved and now mom paying bill ..very patient
Very friendly and helpful.......I would recommend this place....
M Walker helped me out to find a unit. Very friendly.Great customer service skills.
I was helped by Danny from corporate. But when I arrived to this location the lady in charge, was very nice and helped me find the best deals available for me. I was very pleased with the company in hole.
Kari was awesome! Displayed such good customer skills! Much recommended
Kari was the besttt! Awesome customer service. In and out
This property manager is awful. She is rude and she is hard to work with. She is never on the property and she is always rude.
Door to door service to the unit and back before signing. Melissa and William were extremely helpful.
Very fast and helpful. Valerie was exceptionally thorough and polite. Highly recommended.
Kari was super helpful during my pickup of my keys and showing me my unit. She answered any and all questions and made me feel comfortable renting the storage units here. I definitely would recommend this place to any and everyone seeking a storage unit.
Kari was excellent! Great customer service! She was very helpful and got me in and out quickly which was ideal for me. The property was clean and well maintained! I was very satisfied!
There's a great manager here that is so sweet and funny and does everything she can to help U get situated to make things easier. Thx so much Kari for all your help, it was greatly appriciated. Also property is very well kept.
easy and prompt service. manager was awesome...thx kari.
Kari was extremely helpful. All went smoothly.
While going through a pretty rough time Kari helped us find exactly what we needed. She went above and beyond to get us a unit we could afford. I would definitely recommend this location to my family and friends.
Alex is an excellent onsite manager. He was helpful and informative. We all know that moving from one residence into a new one is a hectic time, so it was a pleasure to find a calm and friendly person there at the Public Storage office. I had a good customer service experience at Public Storage that will stick with me. When I need storage, I will call Public Storage. Thank you Alex!
Kari was extremely helpful. She did all she could to help me. Completely made my day easier. Thank you very much. Above and beyond
Kari is an amazing employee! She loves her job and you can see it! She made me feel super comfortable renting a unit at Public Storage. Thanks Kari!
Excellent location, the grounds are well maintained and patrolled, and Kari is incredibly friendly and helpful!
Krissi was very helpful and fast
Kari is awesome!! Super helpful and always has a smile on her face!!!
It was wonderful service! staff Melissa walker she was very kind and very helpful i will use this place again.
Great service, Kari was very nice and helpful.
Kari was beyond helpful! awesome customer service!
Kari was amazing , problem sovled!! Do not rent anywhere else!!
I helped my moms friend move in ,Kari made this very hard process so easy .. thank you
I'll never store my stuff anywhere else. Best place ever!! Thank you so much Melissa Walker for all your help. Your the best.
Nice facility, ask for Kari if you go!
Im was price shopping today for a storage i will need i a few months. I went into the location on San Pedro i spoke to Krissie and she gave me all the information i needed she was very helpful. When I'm ready to rent in a fews months i will definitely be back to give my business to Public Storage because Krissie gave me great customer service.
Kari was very nice and helpful. :-)
Kari did an excellent job helping us get the perfect storage for my needs. She was very quick and kind.
Kari is a great help in all aspects of questions and a great csr.. Thanx for all your help Kari!! You're the best☺️
I have used This location twice now for my storage needs. Each time Kari has been extremely helpful and courteous.
Our company has been at that location since Public Storage has opened it, and Kari has given us great attention, probably the best employee they have. We have 2 units there, currently, and she is helping us look into a third. Kudos to your company, for keeping such a nice person on site. Always very helpful.
Kari has always been available to discuss my storage options and concerns.
Kari is awesome!!!! She always has a smile and is very professional. Thanks Kari for all you do!
Great customer service. Kari was very helpful and understanding when I went in person to the storage facility. I did not receive my usual email payment reminder, so when I went in, she took care of it right away. Thank You!
Kari did a awesome job getting our unit set up. You can tell she enjoys her job. I highly recommend this facility!
Kari was the most friendly and helpful property manager I have ever dealt with in years of being a loyal public storage customer. She was understanding and patient with me through a very difficult relocation . Thank you Kari ! Also the facility is very well maintained. I feel very relieved to have my personal items stored there till i can fully get moved.
That lady felisha was very helpful i went in to buy boxes and she helped me without being asked I had no clue what I was doing totally grateful and i will totally go back
If you want great customer service I recommend Kari at Public Storage. She is very helpful, friendly and thorough. Best customer service experience ever! Thanks Kari
Quality customer service is not dead. Kari at Public Storage has given it CPR. She is efficient, pro-active, and details oriented. You have an excellent employee with Kair!!
Clean and kept up and people are nice everytime
My experience with the manager Kari was very helpful in finding me just the right size boxes I needed to pack the things from my house she was very kind and respectful and caring about the needs of others , Great Customer Service!!
Kari was helpful with my order ..... My move was successful and the boxes held up all my junk!! Lol
Would recommend to anybody! Best customer service. Maegen helped me and she was very professional, helpful, and personable. I asked for extended hours due to a moving circumstance on my end and Kari approved it without any problem. It's little things like that that make me really respect businesses. Will be a repeat customer and spread the word!
Kari was great I would recommend this storage because of her
this facility of storages is in an area close to me so I don't have to travel far and the lady Kari was exceptionally nice and professional and met my needs as a new storage customer! I recomment Public Storage to all my friends and family!
Who ever said that quality customer service is dead...has not met Kari at Public Storage. She is efficient, pro-active, and details oriented. She is the only reason why I have stayed at Public Storage for so many years!!!
Kari does an amazing job. She makes renting a pleasure.
Kari was very attentive and helpful with the purchase of packing materials!
Being new to town Kari could not have been more helpful, professional and courteous. Great Great service. Highly recommend!!
Excellent customer service, they really helped us out. The staff was very professional, yet friendly and even stayed a bit after hours to help us!
l would like to take this time & say the reason I came back to this storage location was because of the great customer service I received from Kari. Kari helped me the first time I used this storage location a year ago. Kari makes me feel welcome & takes the time to answer any question or concern I have. Thank you Kari, keep up the good work... Richard Tamez
What I like most of all is the service and attention I have received from Holly the manager at this location. On several occasions she has surpassed any expectations I required.
I have been a customer for 14plus years and have never known anybody like the manager {Kari}who is by far very professional!!!.what i love about her is she treats everybody the same !!.I have even tried to offer her a gig or two only because i see how hard she works. thats one reason why i have stayed on with public storage . thanks Rudy Zavala
Kari Moore is absolutely a wonderful person she made my rental fast and easy.Thank you very much.
Our experience with the manager, Kari, was a great one. She was extremely efficient and speedy in handling our rental. She is a real asset to the company.