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Public Storage Self-Storage Units at 13800 Nacogdoches Road, San Antonio, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 54/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 54 /mo $ 54Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 75/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 75 /mo $ 75Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 90/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 90 /mo $ 90Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 117/moParking 10'x25'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 117 /mo $ 117Best Price Label+ one-time $29 admin fee2 units left! -
10'x15'Online only price$ 128/moLarge 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 128 /mo $ 128Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 142/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 142 /mo $ 142Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 156/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 156 /mo $ 156Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 170/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 170 /mo $ 170Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 176/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 176 /mo $ 176Best Price Label+ one-time $29 admin fee
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20'x10'Online only price$ 228/moLarge 20'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 228 /mo $ 228Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near San Antonio
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Valencia Storage Units Near Nacogdoches and O'Connor
Valencia Public Storage provides an affordable answer when searching for self storage in northeast San Antonio.
Approximately 15 miles from downtown San Antonio, this location sits right near the intersection of Nacogdoches Road and O'Connor Road, with easy access from Wurzbach Parkway, I-35 or Loop 1604.
When a huge shopping trip up at The Forum at Olympia Parkway creates space issues at home, grab a 5x10 storage unit to pack away seasonal wardrobes, small kitchen appliances or workout gear for easy access.
James Madison High School families know space can disappear quickly at home. When that happens, take advantage of a 10x20 storage unit to clear out old bedroom furniture, mattresses, sofas, boxes of kids' clothes, toys or an old patio furniture set.
Getting ready to renovate the whole house in the El Chaparral Fertile Valley area? A 10x30 storage unit provides enough space to hold the contents of everything inside a five-bedroom home.
At this location, Indoor storage units and outdoor storage units come in multiple sizes, as well as the option of climate controlled storage units. For customers looking for vehicle storage, boat storage or RV storage spaces, this property offers parking rental options too.
The property manager lives on site and the helpful staff is on hand inside the rental office 7 days a week to assist with storage unit rentals or the purchase of moving supplies.
Public Storage is committed to providing cheap storage units and excellent customer service to customers in Valencia, San Antonio and throughout northeast Bexar County.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 418)
I’m shocked this place has this high of a rating. Stay away, it’s infested with mice. We brought our Christmas things home to decorate and there was so much destroyed and NESTS were built in our bins. It’s disgusting, and I’m furious. We pay a small fortune for this space and decorations that have been in my family for decades we’re torn apart. We’ll be moving our things out immediately.
Max was very helpful and help me with all my questions
Storage unit was broken into 3 times and then when I complained they decided they didn't want me there anymore then stole 90% of my stuff. In middle of filing police report and filing small claims court and supena them to release camera footage so I can prove it was staff that took my stuff..
Thelma is always so nice and really helpful. I always recommend to family friends a unit wherever miss thelma is.
Thelma Casanova at 13800 Nacogdoches is truly exceptional at helping out with all my storage needs. She really knows everything about storage needs. She's very helpful and her knowledge really shines through.
Thanks, Thelma
Thelma Casanova is most certainly worth the move. Now that she's at 13800 Nacogdoches I will be seeing her over there. She's very delightful and knows all about storage matters.
Thanks,
Thelma Casanova
Thelma has been a great help. She provided me with exceptional service. I recommended this facility to all my friends
Staff was extremely helpful during the entire process, especially the employee Thelma Casanova. What a wonderful person!
Thank you so much to Thelma for the amazing service and being so patient with our urgent situation! She even took time out of her lunch break to answer questions and make the process smooth as possible.
Thelma was very helpful and informative, helped me get in a unit fast and clean
Rachel was very sweet and super helpful. I didn’t end up getting a unit at this location because there was one closer to where I am moving, but she still helped me set the reservation over the phone and answered all my questions.
Max was absolutely amazing!!! Super informative and helpful!!! Made my experience super easy
Max was great!
Max was excellent with his service.
Max was nice
Max is awesome!! Great customer service!! He needs a raise!!
Max was very helpful and profesional a Greta asiste ti the company
Edit:: I’ve been here for almost a year now and this place is RAT INFESTED and they’ve raised the prices. I went to the office and let them know about the rat droppings I found all over my unit and belongings, the lady just gave me bags of rodent poison and informed me the only downside is they may eat the poison, bury into my stuff, and die. I’ve caught 2 Rodents at this point Bc I don’t want them running around my indoor, climate controlled unit. I’ve come back and had to clean multiple times due to tons of rat dropping all over, you can even see droppings in the halls and I’ve heard them crawling around the space above the ceiling. I had to toss a some furniture because they burrowed into it and left droppings in it. I do not recommend this place.
It was a great visit! Fernando really took care of us and went the extra mile to make sure we got a unit that fit our needs. Will definitely be recommending to friends and family😁
Max was very helpful answering all my questions and concerns - appreciated
Max wss great and swift!
Renting a new storage for the first time and Max was super helpful and informative about property management and rental assistance. He engaged in interesting conversation :)
Max was great, really enjoyed my visit, we got a new unit and was very informative.
Mrs Thelma was the best and so sweet thank you
Max was awesome really appreciate his cool stories and costumer service 😀 👍🏼
Leticia very helpful and a great person I was very happy to be here with her...
This public storage location offers great customer service. Ms Letty was really helpful. Highly recommend this location.
The storage units at this location are rat infested. Even when your unit is clean, they do not maintain this property or any of the properties that I have rented from their other locations. See photos attached. This is just what’s above their ceilings. You will find more rat droppings in your storage.
I had some issues with the company but spoke to the regional manager and he is taking care of everything. He is going above and veyond to make things right. Cant ask for more than that.
Got in last minute and the staff was very helpful.
I had the pleasure of being assisted by Letty. I made the mistake of reserving a unit that was too small because I under estimated just how much space I needed, and given my time crunch, I was extremely stressed about it. Fortunately, Letty was an absolute godsend with helping me get it all sorted out.
Great customer service and very informative
Lety me atendio muy bien ❤️🩹❤️🩹❤️🩹❤️🩹❤️🩹
Very helpful ☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️
Deanna O is amazing I was having bad experience with this location and she showed up like a knight on a white horse
Dealing with Letty wasxa wonderful experience with renting a storage unit, during and returning it. Letty has been so kind, respectful, understnding and helpful, gone above and beyond in serving as a Mgr at this location and I highly recomend renting a unit from Letty at this location.
My father-in-law rented this unit. He told me he was paying $240 a month for a 10x10 unit. That seemed a bit high to me. They found a unit in a completely indoor facility for $120. So, we moved out. When I went to unload the unit, I couldn’t believe what I saw. There was a hole in the ceiling and EVERYTHING in there was covered in rat feces. It was insane. Every box was basically covered and there were multiple nests that were made. Nobody was in the office to talk about it with. I would look elsewhere if I were you. So many newer and better facilities for less.
No one in the office ever, they don't return a phone call. I was locked out of the place because supposedly they needed to reset my passcode. The list goes on and on. Getting my stuff out this week and going elsewhere. Oh and it's also MY responsibility to ask if their billing cycle is going to change as a new customer.
I haven't had any problems having my stuff here. Only thing that is pushing me out is that they go up on your storage fee every 6 months. It's exhausting, and when will it ever stop? Who knows.
Came here to rent a unit. Fernando helped me today and was very polite and kind. He insured that i was getting the best space for my things. He even went out of his way to make sure the space I was getting wasn't too big. Our service was fast an efficient and Fernando was very knowledgeable and offered a lot of helpful information.
I was looking for a place near and secure my area,Stop by Public Storage and was met,By Letty she answered all my questions and explained to me in detail how I would be happy there,no coverup.i definitely will be back, Thanks again for all the information.👍look forward to doing business....Here.
Stoppen in today and had the best conversation with the Property Manager Ms Letty. She always finds a way to make me smile. She is professional and always willing to help. If your thinking of renting ask for her!!!!
Cuidado tienen ratas que dañarán tus cosas horrible experiencia por todo lo que se paga hay. Ya saqué todo para cancelar
Convenient to my house, with fairly easy access. Opening gate from app only failed once. Unit had decaying insulation on the ceiling started raining down on the contents of the unit. Otherwise I felt my stuff was safe. I'd use them again.
all of my mothers belongings were destroyed by RATS. clothes, bags purses, shoes, household items completely chewed up and covered in rat droppings and urine. property manager was absolutely no help or even compassionate, horrible place, don't recommend, go to CubeSmart or something, and get a new property manager
UPDATE she went back and its even worse!!! still no help from the useless worker in there. ridiculous.
Left early and told them I would come back for the rest of my furniture..come to find out they took it out.and then got an email saying I owe 75$..when their the ones who took my furniture..follow up..Mark the manager has called to resolve the situation and we talked about what happened and as a business man myself I do appreciate what he done to resolve my situation..thank you ..now that's good service.
Great and friendly customer service!
RAT FECES AND WASTE IN MY UNIT. Nobody around to help or talk to about this. The entire storage facility smells horrendous and is NOT CLIMATE CONTROLLED like we were led to believe. Moved in during the winter so didn’t realize it wasn’t climate controlled until now. False advertising and disgusting conditions. Spoke to the property manager and didn’t even offer me so much as a free month, NOTHING. Do not store your belongings here. Moving out TODAY and will not be returning to a Public Storage facility. Cannot believe I’ve been giving my money to crooks like this.
I love this place 😍 I love person who servers she's is very nice and polite person she has patient ☺️ everytime I go and pay my storage she's always find a way to work things out for me she is a very sweet and best person thank you so much Letty understand me my situation..☺️
The manager there letty is amazing I've been a customer with public storage for 5 plus years here she has even jumped in and helped me after seeing me struggling with carrying a few things I would highly recommend this location and hope she never moves cause the past few years with her there I've never had any problems just great experiences
Julie was great.
Easy process online and easy access to the facility.
Nice place. Always clean. Gate is always working. Wish access was 24/7 it's only 6am to 9pm.
Elias was very thorough and friendly. Great service❣️
This location was okay at first and Ms. Letty (?) was wonderful with customer service. But after a while, buildings were not always clean and though pest control boxes are present, rat feces was visible outside of the storage areas (the indoor part). Fortunately, I used my own pest control/prevention inside my actual unit. A little over 2 years as a loyal customer yet they constantly did rent increases that we're unnecessary. Nothing to do with economy or COVID. Just raised rent just because they could every 6-9 months or so. 2 years with 4 increases. Unit went from approximately $138 mth to $315 yet if a new customer were to rent the same size unit, the rent was $170. Rip off! So we took our business elsewhere with guaranteed rate that doesn't change.
Lady (Letty) at front desk was very helpful. Very informative about unit sizes & insurance coverage. Also, access hours & public storage app on my cell phone. Very clean office.
Julie B gave great service
Letty was awesome in helping to clear up my issues when I transferred units.
Been here about 6months-year and all of the staff is very nice and helpful!! Thx Letty!
July was very helpful. Price was right. Got it application quick and easy
Letty is great. She is always working on keeping the property clean and safe
Rented a storage room from Letti. I ended up needing to postpone my move-in date by a few days. Letti worked with me and made everything stress free. Anytime I have a question or need anything I just call or drop in the office. Letti is very nice and gets things done quickly so I can get going. I’m very happy with the service and also prices.
Excellent place and service!!
Letty was great! She was very patient and helped us get exactly what we wanted and went as far as to set us up with a preferred unit over the one we reserved. 10/10 customer service (:
Letty was awesome and very helpful !
Good customer service from the front desk manager.
Though my storage unit is not at this location I have been paying at this location for years. Letty your manager has always been polite and helpful
This is a great spot that will help you with your needs
Miss Letty
Is a awesome property manager, professional, hardworking, and kind. If you need storage she is the one you need to talk too. Thank you Miss Letty !!! 🤗
👍👍👍👍👍
Came to make a payment had a great conversation with the Property manager Letty. She is so friendly and informative. Highly recommended
Letty has excellent customer service
Place always clean
Letty was very friendly. She showed us around the facility. She also explained about the different sizes of the units. We needed it to be climate controlled, she explained about that also.
Letty was very helpful and understanding
Thank You Letty for the excellent customer service.
Front desk agent Letty was very informative accommodating and genuinely friendly.
Very impressed with this location. The facility is super clean and Rachel was very super helpful!
Letty was great. Very informative and great personality. Would recommend just based on her interaction.
The Food was delicious, plentiful and at a very reasonable price!! Our server, I think his name was Colin, was absolutely amazing!!! This was a completely satisfying and positive experience for our party of seven!!!
Very friendly very easy when renting or making payments. Highly recommend this location. The Manager Letty is also helpful and nice.
Service was great Property manager Letty answered every question and helped me with my unit size and the prefect price
Everytime I stop by to make a payment the Property Manager Letty is so friendly and helpful. I'm glad my grandmother chose this location to store her items.
Super friendly staff and Clean units! Definitely a place I feel safe leaving my things!
Wonderful costumer service with Ms Letty☺️
Joaquin was very courteous and very very helpful. Very nice guy.
Excelente servicio.
Respetuosos y muy buena atencion