Public Storage Self-Storage Units at 4028 N State Highway 205, Rockwall, TX

Entire facility is clean, neat, and orderly. For the larger rental spaces I personally like the insulated ceilings which helps with the adverse weather conditions.

“The manager Trena at the Rockwall location helped me with my account in a confusing I encountered and was very professional and tentative to my questions. I really appreciate customer service support as she has helped me with. Thanks Trena”

Trina and Carian were amazing! 😊😊

Great prices and helpful staff.

My experience with Public Storage has been great. I rented 4 Storage units and they all have went smoothly.

Carian is the best!! Come see them up here.

I had a wonderful first time experience at Public Storage. Carian was super helpful and extremely knowledgeable. She was amazing and I recommend anyone.

Great place nice and clean friendly people

Excellent customer service. I’m very happy with the service provided Carian was amazing, she answered all the questions I had (and boy I had a lot) . Very patient, professional and kind. Will continue to drive 20min just for the service. Keep it up.

Carian and Trena were super helpful.

Clean and secure.

Public Storage took over my storage company and never reached out to me even though there was a discrepancy in paperwork and now they’re charging me late these they refuse to wave when I did nothing wrong and it makes more rational sense and they understand they didn’t reach out to me in time for the late fee to occur They wouldn’t help me over the phone either because of the paperwork discrepancy and even when they told me to come into the storage facility to take care of the issue when I went to the storage facility, they said they wouldn’t be able to help me because of a city inspection issue . This company is eager to take your belongings and sell them and they don’t care about you at all. They don’t want to hear anything rational they just want to take your money. Especially Eric when you call the customer service number he really could care less about doing his job well. Victoria was helpful as much as she could be . She was polite and smiled apologizing for being treated this way when she agrees I shouldn’t be charged a late fee .

Trena was Amazing and very helpful with my storage search. Great customer service!

On February the 28th.... I was running around trying to find a storage space at the last minute and I went to this location (PUBLIC STORAGE on 205 in Rockwall) The two Beautiful and Awesome young Ladies (Trena & Carian) was so patient and understanding and help me get a space rented at the last minute! I am forever GRATEFUL and THANKFUL to them for working with me!! I love the location it is Amazing it's very Clean!!!!! Thank you PUBLIC STORAGE for having such Awesome employees to go out their way to help customers in need!!!

The actual storage place, facility, cleaning crew, staff, etc. are all really good. They came and asked me to do a google review today - and it just so happens that today I got an email from them saying my storage rate was going up again. This is the second time in the past 12 months that they raised my rate and it hasn't been a small increase. There is no justification of the rate increase, other than they built a new 2 story building adjacent to our building and must be needing us to pay for that new space. I am shopping for another storage place now. The rate increases are ridiculous! Facility = 4 stars and Management = 1.5 stars. I rounded up.

Great location,

Recently rented a unit from Trena and Carian, the facility was clean and they gave me great customer service and explained the process didn't rush me thought it I will be telling others about this location.

Trena and Carian These ladies gave me outstanding customer service

Safe, secure, friendly, spotlessly clean, easy to work with, and a good value. Couldn't ask for more. Would rent here again!

I came in on a Sunday at noon to rent a unit. Michelle spent time with me to help me find the right unit that will meet my needs. It took me a while to make a decision and she was extremely patient with me. I appreciate her friendliness and genuine concern to help.

Carian was extremely helpful today, made my unit transition run smoothly and answered any questions I had!

Awesome clean property and awesome staff Victoria and Carian are Great!

When I needed another unit I knew exactly where to go. Once again, Carian was extremely helpful and got my needs addressed quickly. You can take comfort knowing that Carian is a trainer for the area new hires so she knows her stuff. If you need a storage unit, go see Carian at Public Storage in Rockwall.

Great customer service Donna is very nice and professional! Would recommend choosing public storage.

My family had to move out of our home suddenly and we needed storage. Carian at the Public Storage was awesome. She was so pleasant and went above and beyond to make me feel like she truly valued me as a customer. If you are looking for the place this is it, and ask for Carian she will make your arrangments fast and will put in the unti you need at the right price!

Kerry Ann was a true professional in finalizing our leases!

Carian is amazing great work 👏

Carian was the most professional and all around storage goddess who was able to get me a great deal. If you want the best you have to go with the best. Give her a call and let her save you some money like she did me. Thank you Carian!!

Carian was very friendly and helped me with everything I needed to know and rental of storage space.