Public Storage Self-Storage Units at 2023 N Galloway Ave, Mesquite, TX

When I say I had the best experience and best customer service experience today 9/30/2023. Shawn thank you so much.

After going to the Public Storage location where I rent a unit and finding it closed, I was told by Jessica on the PS Customer Service line that the payment could be made at any open location. I went to this location to find the door locked. When the associate returned, she said she couldn't access cash payment. After previous issues with unauthorized AutoPay being authorized on my cards, I ONLY pay in cash.

As a formal public storage employee ,I would like to say Liz help me out and done a awesome job.

Very secure place to keep items safe , thanks!!!

I needed a storage and Liz was very helpful but failed to tell me about an external charge that I was hit wit the very next day!!!??? Sucks I had to change my reweiw because who wants to pay extra when not informed about it!!!

Liz is the best

Perfectly adequate and clean storage facilities. Unfortunately, the customer service of the employees is severely lacking. They have a poor attitude, are rude, and seem like they would rather be anywhere else. Thankfully, there’s no need to interact with the staff most of the time that we come here. Prices are okay.

I really enjoyed speaking with Jada loved the environment as soon as I walked in from her beautiful smile to her customer experience, she went above and beyond to assist and it smelled amazing in the store by the way. I will definitely choose this location moving forward.

Great experience! Liz is the best will get you taken care of!

Easy access, nice and clean.

Was charged for an entire month after vacating on the 2nd even after I was told I wouldn't be charged then was told I would get a full refund only to be refunded $12 for the insurance only called and was transferred over and over then was told I would not get my refund so when I asked if I'm being charged for the month then I will use the unit for that month just to be told I can't do that because I already vacated if you have to use this place do not set up automatic payments or better yet find a better storage facility

First time coming here and Liz took care of all my needs. Very friendly and found the space I needed.

Is anyone available to talk on the phone or even in the storage office

Tierra was amazon

Tierra has great customer service

Nice helping

Angela had a great personality and awesome costumer service

Angela was wonderful and made the process very easy

Great Customer Service… I recommend this place if you want you belongs to be taken care of and at the same time receive great customer service.

very bad organization the employees do not carry out the cancellation or termination of the contract and then come the late payments caused by themselves.

I was charged the following month after I moved out of my storage unit and I've spoke with four sets of people. All of whom promised I would be refunded within two day's. The first person I spoke with told me that on the 3rd of this month. I don't know how to get my funds back if everyone keeps telling me the same thing?

Pam is awesome! She did not rush her services with helping me out and found me a great deal in the process.

Trena was really helpful

Pamela has been a great help to me and has madeall the app work

Sepuede vivir un tiempo ai??

Pam the property manager is an earth angel. She basically saved my life!!! I was having so many problems that day with every aspect of my life and she was able to get me a discount & got me in a unit with enough time to get all my stuff unloaded and my uhaul truck turned in! She is my hero if there was a way to give a 100 stars 🌟 I would!!!

I HATE THIS PLACE! Since the Public Storage takeover, this is the WORST place to have a storage room. I've never been so dissatisfied with a company in all my life. If I was able to move all my stuff out right now I'd absolutely be gone! And that's saying something because I've had this storage room for almost 20 years!! 👎👎😡😡

Pamela was great helping us clean up a mess. She totally is the best. Thank you

Diana was very attentive to our needs!

Dan and Tierra were the most helpful employees here! They have a great work ethic, attitude, and a very friendly vibe. If you ever rent a storage unit here, these are the people you’d want to help you.

All Storage is an awesome place to store your belongings. Tiara is a jewel. GREAT customer service.

Was trying to get a storage unit wasn't much available rates are kind of high for the storage units that I was wanting

Tierra has wonderful customer service she went above and beyond to help me get my storage

Sharon was very helpful always friendly . good customer service.this is my second time renting a storage from them.

Great customer service

Love this location Mrs Sharon is really nice and always calls to remind me of my payment!

Good customer service!

Good customer service

Sharon very helpful and friendly great customer service...5 stars

Tierra has amazing customer service..

So far so good ... the lady waited late for me to get there and was very sweet and completely professional. I rented a unit . Thank you ma'am for your patience.

They have been helpful in my stay. Ease of access and secure.

Sharon was so detail she gave some of the service. I realy appreciate it..

Everyone I have dealt with there has been very nice & helpful. No complaints at all.

Had a wonderful experience. Was a quick fast experience manager was friendly and knowledgeable.

How much is a 5x5 unit?

Fruits and vegetables are very good very crowded on weekends checking out is very unorganized they have at least 6 check out lines and people get in line but will go the any check out instead of staying in the line there in management should work on organizing this a bit better make it more like a check out at a grocery store

Darlene helped me when I went there, she was a very nice lady.

Darlene was awesome and funny. She was a very nice host when I visited the property.

We just moved to Texas from Wisconsin and it was extremely difficult. I had a wonderful experience receiving help in this storage facility. Sharon and Tierra are very professional and friendly with making sure I had the correct size unit. I recommend this storage because the price is right. The environment looks clean and tidy.

I have had a unit with the company over 3 years and the Sharon and Tierra have been the best.. Keep up the good work ladies

Very nice people. Took the time to give me tour. Very professional women in office. Clean storage unit. Amazing Manager! Would definitely recommend!!

Awesome customer service from Darlene :)

The lady in the office are wondering.

I have the best experience Darling and Tiera are so sweet and help me rite away

Awesome staff!

A little expensive. Not sure if Im going to keep my stuff here. 10X10. $143!! A month!! WOW!! The staff is great. But will hv to move my stuff elsewhere. Just too much for my budget. Im on SSDI. But overall...a great place

Very nice climate controlled secure facility in a convenient location.

Tierra was very professional and helpful

Sharon was excellent in answering all my questions!

The most wonderful and helpful staff EVER I highly recommend if your in need of a storage look no further they have you covered amazing customer service :)

Sharon was a great person to work with

Sharon was absolutely lovely and helpful in getting me a storage! Thank you so much😊

Great staff and clean storage. Had zero issues during my year storing with them.

Great Service!

Tierra and Darlene did any awesome job.

Property is clean well maintained. Staff was helpful and signing up was easy and painless.

The service here at All storage is impeccable!!! Highly recommend!!

I really haven't been here

I have have my storage unit for 2 years now and as of yesterday I no longer need it. I really feel that it should be said that the staff at all storage are awesome and go out of their way to say hi and ask how your doing. Tierra, that works in the office, does not forget a face and has always had a huge smile on hers when she sees me. As far as a storage facility goes, if I EVER need another I would make the now 30 minute drive to come back to this one. Thank you guys!!! I would definitely recommend.

Great place and help

Excellent customer service, was very patient, and courteous...would recommend to family and friends.

Good i like this place.

Great Customer service !!!

Awesome staff and great customer service!!!

If you know what you want you can be in the door and out with a gate code and lock they sell on sight in less than 15 minutes. My indoor unit on the second floor is easy to get to with the freight elevator available. The girl at the frontNeeds to quit biting my style though and switch up her braids cause i worn em better

Great customer service , Tierra had everything ready when I gave her my name, she remember me calling and inquiring about the upgrade storage. Yes, I would recommend this place.

Go here they are great. I was able to rent what i wanted on the same day i went in late before they were about to close and they handled everything professionally

Very helpful and quick.

Tierra was amazingly awesome

This was apart of my Military move. Terra was very helpful, knowledge, professional, and expeditious.

Sharon was wonderful and very helpful. I would recommend her to everyone

Great Customer Service and fulfilled all my needs loved it!!!

Madi at All Storage at the Mesquite location at Galloway and 80 was a great help and extremely friendly. I would recommend this location

Excellent customer service, very informative!

Very good customer service

Sharon was great her customer service is the best... this is my second time renting at this location and I always get nothing but the best... Thanks Sharon

Skylar and Tierra were fantastic. They helped me when I get my storage unit together. They even up sold me to a bigger unit that I needed to have. They also helped me with an adequate lock. The girls were fantastic. 5 star service.

Ma.Sharon is very pricey and efficient.

Easy rental place

Awesome customer service. Easy signup

Great property! Tierra and Sharon are awesome. Will definitely recommend.

The Staff is amazing here.

I rented the unit online before going up there in person. I thought that my upstairs / indoors unit would have been air conditioned.. It wasn't. Texas in July is no joke. I moved out before my first month was up so I wouldn't be stuck paying full price on the locker. The facility was nice though.

Great place to storage you're stuff is clean and safe thank you to all the staff

Super nice employees patient and knowledgeable, grounds are immaculate, and safe.

Tierra and Sharon are awesome!!! They have made my moving experience wonderful.

Tierra was awesome with helping get a storage for all of my things!!! Great customer service 😊

Staff is wonderful

I have never been to this place. I drive past it on my way home

Very nice facility, nice personal very clean

Good place to store your stuff

Nice place to store your staff and really secure

Great place and management

Great

Friendly staff is awesome

Need more lighting for night! Too dark and can’t see anything!

Tierra was very wonderful, and helpful..

I went to a total of three different storage places. All storage was by far the best. Very friendly, helpful and knowledgeable. Love it!

Great staff and friendly

I’ve been using this storage company for a little over three years now and they’ve always given WONDERFUL customer service! Sharon and Brice are awesome and super friendly and answered every question I had! Completely, 100% recommend this storage facility!

They are awesome great customer service and very help full

Tierra was very helpful and very nice. Great customer service..

Tiera was extremely helpful when I had questions about my account and upon my first meeting with her.

Excellent customer service!!!!

Tierra is very wonderful and sweet

Good price

Tierra and Sharon were very helpful and wonderful

Great experience. Great customer service. Great rates and pretty employees

Sharon and Tierra were amazing. I would definitely recommend All Storage to anyone.

Had a great experience with the staff (Tierra) she was awesome and friendly! Definitely a place to come and store your belongings.

It’s clean and with friendly, informative staff.

Brice gave me excellent customer service.

Nice area. Bruce was great, really helped us. Phil

Help me out I appreciate

Fast and friendly service!

This is a awesome place for storage. Sharon, did an amazing job assisting me.

Tierra is very helpfull all the time thanks tierra

Tierra was VERY professional and helpful..My experience was so Awesome!

Always friendly and willing to help/Tiera and Sharon

Tierra was very helpful and friendly...great customer service

Is it possible to rent it for 2 days only

The customer service was so wonderful. Tierra helped me at a time when I wasn't in the best mood. She turned that all the way around for me and did it with a smile the whole way. Great customer service!

Was treated well from the moment I walked in. Friendly management and great prices!! Would definitely recommend to other people looking for storage units!!

Great customer service! That speaks volume

Tierra very good customer service and very with my needs

Tierra Great storage fast and affordable

Excellent customer service! I had a very positive experience here!

Tierra gave outstanding service. She was extremely nice and courteous. Facility is clean and well lighted. Great location and easy freeway access.

Tierra is an awesome person, nice to speak to and very understanding. I've been here for 2 years. Great storage units, clean and great lighting in the evenings when it is dark out side. I'd recommend these Storage unit to anyone!!!

Darrel was courteous and greeted me as soon as I walked in. He was very knowledgeable and laid out all my options to rent the correct size unit.

Tierra is Great!!! And her customer service is like know other.. She is Awesome made me feel like a valued customer. Thank you Tierra

Awesome customer service Tierra is great, great attitude wonderful person 🥰

Very friendly

My very first time visiting All Storage today and it was Awesome! Tierra was so kind and so professional! From the telephone call that I made to the time I left the office. Thanks Tierra for making that process so smooth for me!!!

Very friendly and nice staff!! Nicole is AWESOME!! Highly recommend

Great customer service very useful information and wonderful help from Nicole

Had the best experience for my 1st time working and renting a storage place I will recommend this place to anyone and the staff was great went got my storage room on 12/15/18

Nicole&Tierra The customer service was very helpful and professional and I will tell other customers as well.

Tierra was so nice and prodessional and has helped my 1st time storage rental decision very good a great employee you have

On point Nicole was very nice and professional.

We had a very pleasant experience, Nicole was professional and helped us in every way. She is a true asset to the company.

I'd rather not publicly post our issues. The people involved know them and thier responses were lackluster in the least.

This is a great storage place. Great prices and very clean. Tierra is so helpful and very welcoming. She has an amazing attitude and goes out of her way to make sure things are nice and in order! definitelty recommend working with her.

Tierra was very helpful throughout the process

Nicole is the best there ,great customer service

Luv the staff they always on deck with info about the property. Clean office and will definitely will recommend it.

This place were so clean

Friendly and helpful staff.

Nicole great help

I really like this facility. I use it daily for my business because it is neat, clean and secure. Their prices are good and Nicole is always very helpful as my business is growing and I often need to change the number of units I’m renting or move to larger spaces. I would highly recommend them to anyone!

The process was so fast and easy! Felt welcomed as soon as I stepped inside the office! Huge thanks to Nicole, she was super friendly and efficient. Made the process easy. Love it!

Clean, easy access facility! Nicole was extremely nice and friendly!

Nicole was very personable and professional!!

Nicole was very professional! She worked diligently taking care of me!

Wonderful & professional experience. Very knowledgeable of their job and the property. Was undecided on which storage facility to use until I spoke with them. Thanks again to Nicole and Tierra. Unit #288

Nicole was vert great an nice

Nicole very avialiblo and very nace

Custom service and entire staff are professional and honest. Great deals for a storage facility that is very secure!

All Storage has exellent customer service and great prices! Also the offuce is neat and clean and Ms. Nicole is very informational and resourceful. I would reccomend them to my friends.

Very friendly and knowledgeable information and professional Nicole and Tierra Thanks ladies

Its not available past 11 p.m. till morning which is an inconvenience

Tierra was very professional and knowledgeable! She helped me in a timely manner as well, I would definitely recommend this company to my family and friends!

Thank you Tierra for having a kind, courteous, and friendly atmosphere while showing me my storage unit. The unit was clean, spacious, and readily available!! Exactly what I wanted.

Tierra was very pleasant and knowledgeable. Safe and clean storage property also.

Great experience! Nicole was very helpful with getting my unit available. Plan on using this place again if needed!

Price is high for one unit and sort of small.

Trina help me give her a raise.

The office was neat and clean, the staff represented the company well. Mrs Nicole was on point she knew what we needed and gave me the correct information 5thumbs up will use this storage again.

I was very pleased with the Great Customer Service,Gratitude&Hospitality I will definitely recommend this place.Thanks😀Nicole💃

Do not believe what you read on their web site! I decided to choose this facility due to their supposed fire monitoring system. Although one of the other storage facilities was $20.00 cheaper. The fire and sprinkler system was important. I signed up on line for the unit due to these factors. I was also under the impression it was an air conditioned unit. Upon arrival I quickly found out it was not a conditioned unit but started moving in anyway. After unloading my 1st load I started looking for smoke detectors and sprinklers and could not locate any of these devices. I proceeded to the office to talk to the property manager. She stated that this protection was there. We went back to the unit and she also could not find any fire protection WHATSOEVER. When we returned to the office I asked where their fire panel was located. Again she could not locate this important component. She did refund my money and I went to another storage facility. Their web site lies!!!

My experience here at all store here has been great. Management is also great as well. They were very nice and helpful in assisting me with a storage unit. I recommend All Storage to all that are looking to store all your items.

I got a storage with a lady named Tierra today. Moving is a very stressful process, but she had such great customer service that I got to escape my current situation and enjoy such a positive attitude. She made my day and my move. I would recommend this storage site to anyone! Thanks again!!!

I love this storage company they are nice and affordable

Very friendly and helpful staff!

Ok

I’ve experienced the best customer service here with Nicole and her Manager. They treat you with the upmost respect here. I recommend this place by far.

Quick

Tierra was wonderful she was a big help on getting my storage unit

Very professional employees and a clean location

Tierra and the all storage employees are fantastic and always quick to solve a problem if you ever have one. The units and area are always well taken care off and always clean! Affordable and nice!!

Storage at its best

Great price.

I have primarily dealt with Trina at both Mesquite locations. Trina was able to strategically accommodate the need of my College Daughter, Retired Mom, and my family transitional move. WE THANK YOU!

How much or storage?

Good prices and any size storage available

Nicely sized and priced storage never had any problems here

Tierra was very helpful and knowledgeable. She went above and beyond to make sure my stay although briefly was pleasant. I would definitely recommend to anyone. Go see Tierra for your storage need.....

I forget the girl's name who registered me, but she was AMAZING. I needed to try to get a storage unit by my brother's, so moving things would be fairly easy to do. She was able to tell me which units were open around his. Everything was a breeze. The grounds are kept up quite well considering the area. I like that there is an elevator for items and the buildings (even though not temperature controlled) have some sort of block from the weather. The indoor storage units are awesome. Just hate all the spiders. :|

I could've been led to any location but this one was meant for me.... special... the service was very assertive...

Amazing staff! All was as promised. I highly reccomend them and would definitely use them again!

I went in to your facilitie after going to a few other ones first. As soon as I came in Dennis was right there to help me. He listened to my needs then showed me my options. He was very professional even while he was multitasking! He is a great asset to your business! Thank you Dennis for your amazing help! We will only use All Storage! 😃

I just love this location .I just moved to Dallas and Tierra helped me pick out the perfect storage size she was very helpful and so sweet .went in another day to make a payment and the two people that was working that day were really nice and helpful. So thanks ALL STORAGE for all your help and reasonable prices .

Really knowledgeable staff. Very convenient. Great prices too.

When my grandmother passed away, she left me a household of furniture. I couldn't fit it into my apartment, and I didn't want to get rid of it either. I stored it at All Storage Mesquite. They were very helpful and understanding. I can go through her belongings in my own time without any pressure, and at times to suit me. It's not costing me a fortune to store it all either.