Public Storage Self-Storage Units at 3310 Northpark Drive, Kingwood, TX

Gladys was so sweet and helpful

Gladys was fantastic!!!

Gladys was amazing . VERY helpful in helping us!!!

Very personal and great personality. Perfect service! Thanks Gladys

Gladys was an absolute sweetheart and extremely helpful and professional the entire time. It's lovely to have been helped by someone so genuinely kind-hearted.

Ms. Gladys took very good care of me! Highly recommend to anyone in the area.

Five stars for the service we received from the site attendant Gladys who went above and beyond to help us out. We had some issues with moving in and Gladys got to work making things right. Kudos to Aki as well who helped out on the phone.

Chrissy provided excellent customer service for me today!!

Everything about the place is nice, but 4 stars because you have a hard time getting a live person here. Limited hours in house. Gladys was GREAT to work with, just wish their lock guy was available more than once a week. Would rent again here and recommend them.

Gladys is amazing! We love her energy, hospitality and help! We shall miss her 😊

Had a wonderful experience checking in with Gladys today. She was extremely friendly and took the time to give us a personal experience. Made this an easy move.

Gladys was extremely helpful, including when I had problems late on a Saturday afternoon! She was cheerful, kind, and accommodating. Much appreciated!

I leased a unit yesterday. It started out awful as Public Storage has a virtual greeter/video machine. I was annoyed as I could not hear the girl very well and she was not seeming to understand I wanted to see the location of the unit that was available. Gladys happened to hear me discussing this in my annoyed voice and came out to help. I ended the call with virtual assistant and Gladys took care of me. She was awesome. Answered my question, set me up etc... Public Storage you need to give this woman a huge bonus. I almost left and without leasing a unit from you. You need a person like Gladys available all the time. I was lucky she was there when I came. Thank you Gladys. Again, PS give this woman a raise or bonus! Thank you.

Awesome experience! Excellent registration process and access through iPhone app. Thanks Gladys!!

Went to check out the units, Ms Gladys welcomed me with a smile, she was profesional, attentive and kind while explaining me the cost and showing the units, I’m so happy and satisfied with this level of commitment from her. Decided to rent right on the spot since she improved my mood and my day. Attention to the manager!! She deserves a PAY RAISE!!!

Gladys, the site manager for this location, was very knowledgeable attentive and extremely congenial. I enjoyed meeting her, and would highly recommend her and Public Storage.

Amazing customer service, Ms. Gladys is superb! Thank you for all your help!

I have used this facility twice now over the years for storage and always have a great experience!!! Everything requires codes to access, keeping my stuff extra safe. They provide complimentary flat beds to use. And Christi even takes the time to personally call you if your payment is late to try and save you any trouble. Thank you Christi !! A++ would recommend

Gladys did a great job showing us our unit very quickly and efficiently. We are glad we picked this place. It’s near my mom‘s house and will be very convenient. Thank you.

Mrs.Gladys was very sweet and knowledgeable. She was a pleasure to do business with. A company could not have a better representative

Gladys was amazing thank you

Great service! Mrs Gladis is very attentive and helpful ALWAYS!!

Gladys is the best manager I have ever dealt with and I go around an remodeled Public Storages and her store was the cleanest

Miss Gladys was super helpful and took great care of us! Would use this location again!

Miss Gladys was very helpful and patient. I appreciate that

Gladys was awesome!

Glayds was awesome God bless her

Gladys Rocks, Awesome service and a Friendly person made me wanna make this my storage spot!!! A+++++

Gladys was amazing!

I love coming here. Ms. Gladys is always very accommodating, always willing to go the extra mile. I would highly recommend this storage facility. 👌

Gladys is the best of the best.!! She helps my father and mother with so much respect...she is always there to helps us with such a positive and smiling attitude.! Honestly, she is very sweet.!

Ms. Gladys very nice knowledge and helpful. Will recommend to family and friends. She's a keeper. Thank you Ms. Gladys

No issues. No hassle. Easy storage.

Gladys is very friendly and professional. Great service.

Gladys was very helpful and patient setting up my phone app.

Excellent service thank Ms. Gladys

Gladys was so super helpful and sweet! 10/10 recommendation!!

Awesome service 👏🏾 from Gladys. I reserved a unit that proved to be smaller than I needed. Gladys showed me other options and was patiently accommodating throughout the change process. Kudos to her, my experience as a first-time storage user, was less stressful than anticipated

Gladys is the best. Very helpful

Gladys is number one in my book! She'll sing you good ol tune!

Gladis is the one!! She carried my 300lbs desk on her back while dragging me with it. Don’t let her fool you she still knows how to get it done.

Gladis is alsome

Gladys did an excellent job

I can't thank Gladys enough for her outstanding service! I recently moved here and was extremely stressed when I went in today. My experience with Gladys is the best I've have! She is caring, a wonderful listener, funny and understanding. She went out of her way to help me in every way she could. Thank you Public Storage and Gladys for making this experience stress free, it's truly appreciated.

Gladys was very helpful showing me the storage unit! Super friendly!!

Had a wonderful experience and rented the space I needed in minutes! Thank you Gladys!

Gladys was amazing and so helpful!!! What a great way to start my day!!! Thank you!

The best storage facility around. Gladys is very knowledgeable, kind, and helpful!

Mrs Gladys is a very nice and helpful manager. I highly recommend this public storage.

Gladys was very kind to us

Gladys was amazing! Did a great job!

Mrs.Gladys was astounding yesterday. This location gate was not functioning properly and she was very professional. We will recommend this location 100%

Very helpful.

I’ve had a storage unit here for over a year now and I couldn’t be happier! Every person I speak to is extremely helpful. I came by today and met Shellie. She offered to get a cart to help me move my heaviest items, made sure I had the app downloaded for ease of gate access, and sent me off with well wishes for the big event coming up and a “have a blessed day!”

Shellie did an awesome job helping with the purchase of my moving supplies!!

Gladys always gives amazing customer service! Makes me feel right at home every visit.

Gladys did AMAZING! She was so helpful and quick! We were in and out within 20 minutes!

awesome customer from Gladys

Helpful and friendly staff, even drove out in the rain to help me.move in!

Awesome experience! Would recommend yo anyone needing storage.

Gladys was outstanding helping our trails associate! Thank I for a job well done

Gladys was such a big help! Clean units. Easy process.

Ms. Gladys was a big help with a wonderful performance. She made sure everything I needed was taken care of.

Gladys is a rockstar in helping getting our unusual request. She was a joy working with. Five stars!

We had some questions on a storage unit and Ms. Gladys was soooo very helpful. She’s the sweetest and answered every question and we even got a hug!!!

Ms. Gladys is wonderful! She was able to show us the unit immediately and is so friendly and helpful!!!

SPOKE WITH MS GLYSIS ON TODAY, SHE WAS SO HELPFUL, PERSONALITY AND GRACE. WE LOVE GLADYS.

Miss Gladys is so very helpful! She helped me out with everything i needed to take care at the shop today. Thank you Miss Gladys!!!

Gladys was so kind and helpful in helping me find my storage unit. I really appreciated the help!

Mrs Gladys is a joy to work with.Excellent customer service skills. Very knowledgeable about the company. Highly recommend!!

Gladys was very helpful

Gladys gave the best customer service an showed us a easier way in an out of our unit

Always helpful

Gladys is always so nice and friendly! She is also very efficient! I would definitely recommend this location.

I had a great experience with Mrs Gladys! Very helpful and friendly. Will definitely recommend renting a storage here.

Gladys was super helpful. Have a blessed year!!

Lady was lovely

Great service and very nice Manager.

Shellie was wonderful and quick! Got me in and out!! Totally recommend

Very helpful and friendly. Thank you Gladys

Very easy online reservation process. Fair prices for the area. Super nice staff.

Great service as always. Best location and staff. Shellie was very helpful and attentive to all my needs, Thank You!

Gladys is awesome! She is always helpful and attentive. They keep this property clean and secure.

Great Customer service , Gladys is always a pleasure working with !! Property is always taken care of and feel safe storing my property here

Gladys was amazing!

Super nice lady at the front!

Mrs Gladys is Amazing and and Awesome Lady!!!!! Thank you soo much for your help!!!

Gladys was super helpful this morning! Thank you!!

Every time I come here they treat me with respect and i couldn't have it any way 😊 the worker here is very nice attentive 😊

I've had an excellent experience at this Public Storage! The customer service is great, Gladys is very friendly, informative and helpful. The facility is clean and secure, and the prices are very competitive. Highly recommend this location!

Gladys was a pleasure!

We have had our business storage in this location for 15 years and have had an excellent experience since day one. The on site management and owners have always taken excellent care of us. Gladys is like family! This location is always very well maintained and clean! Kent Stevens Pet Ranch Inc.

Gladys gave great service and was very helpy

Between the 1 and 10 give me his Gladys a 10 very helpful

The two associates are top notch. Helpful, friendly and always ready to provide assistance. Well done

Gladys is great, she helped me today!

Mrs. Gladys was excellent, she had great customer service and people skills!!!!!!

Shelley helped me today. She showed me different units to see what would fit my needs. She was very knowledgeable and kind and patient with me. Also, it was very clean and tidy which is a big plus for me. I would absolutely recommend choosing this location for your storing needs. Ask for Shelley to help you and you will be very pleased!

Property manager extremely helpful

Gladys was extremely helpful.

Gladys is always driving her golf cart and making sure everything is up to standards.

Gladys was very helpful & even got us set up on the app. I appreciate the close eye she keeps on the traffic coming in and out of the facility.

Gladys has been absolutely wonderful.

Clean as usual with very courteous and friendly staff.

Very helpful! We could not get the registration to work, Gladys fixed it!!! Great service!!!!

Gladys was great! Public Storage is fortunate to have her!

She was a complete pleasure to speak with and I felt very comfortable when she was driving around. Makes me feel safe for my belongings being here.

Gladys give her all to satisfy her customers shes a 10.

My wife and I recently rented a unit and Shelly made the check in process extremely easy and she was very helpful showing me the property and answering any questions.

Very friendly service!! Very helpful!

Great service! Loved dealing Gladys. Will definitely recommend

Ms. Gladys’ service is outstanding. She is extremely helpful and a very helpful pleasant person. She is an incredible employee.

SHE WAS FANTASTIC HELPING ME ♥️♥️♥️♥️

Very lovely lady!! Super helpful and friendly.

Great service! Super sweet front office.

Gladys was very helpful and kind doing my moving experience.

Gladys was very helpful. Handy location. Great people!

Gladys was an absolute help with explaining all the ins and outs of getting a unit. She was awesome if possible I would give her 10 stars.

Miss Shelly and my Miss Gladis Always seem to go over and beyond for customer service these ladies are fantastic at this location

Gladys was amazing and made the whole process a pleasure.

Gladys did an excellent job and made the whole process easy

Gladys helped me out

Great products and excellent service from Shellie in kingwood. Thanks a bunch.!!!

Great people, always helpful and friendly, great asset to public storage

Gladys is lovely, helpful, and fabulous. She’s very protective over each unit. She oversees with care and is thorough. God bless you, Gladys.

Gladys was very helpful, friendly and welcoming. She got us set up with what we needed quickly.

Great Services! Great Location!

Mrs. Gladys is outstanding and Customer Friendly. She took care of our needs very efficiently

Ms. Gladys is an amazing and very helpful individual!!! Took care of us quickly and went above and beyond showing different sized units!

very pleased with the coustomer service, clean storage, Gladys helped us find a missing phone, we are very thankful.

The most friendly service and everything I needed was smoothly done and provided!!! Wonderful experience!!

the manager Gladys was very helpful friendly and caring and I highly recommend this storage facility to family and friends

The Manager has always been friendly and helpful. She is a joy to work with!!!

Great location. Friendly staff. Definitely recommend! Gladys is wonderful

I have appreciated Ms. Gladys' service at Public Storage. She's always helpful and concerned about my storage and myself. I feel like we're family! She's a blessing.

Had great experience she very pleasant and helpful!!!

Gladys at the Kingwood location was warm, friendly and very welcoming. She goes out of here way to be helpful as she can. She is definitely a valuable associate for Public Storage.

Gladys is the Most wonderful lady to work with!!

Gladys very amazing and professional. She made my day for being so caring

Gladys was super helpful and went above and beyond.

Gladys was a pleasure to work with! Great storage unit for a good price.

Mrs Gladys and Mrs Shellie are awesome team players! They helped me with a lock issue and made my experience in these tough times more bearable.

Gladys is AMAZING!!!!

Ms. Gladys and Shellie are awesome. What a great team

This storage place is run very well and is clean and well maintained. Shellie helped me this morning and is so kind and polite and professional.

This has been one of the best facilities I’ve used since my college days. No hassle, good security, no extra fees, and affordable. If you’re fresh out of college like me and need affordable storage in the area, this is the best I’ve found.

I recently rented a storage unit here from you guys at public storage.I was truley impressed with the kindness and outstanding service from Chrissy...she explained everything to me and my family. And made the whole process simple

My husband and I rented a space here and are very satisfied. Ms Gladis was very attentive to our storage needs and explained very well the different products and spaces available to us. She was very professional and respectful. The facility is easy to find and it's very clean. I would recommend this facility to anyone who needs some storage here in Kingwood.

Gladys is such a great help, and was very friendly our whole experience!!

Gladys is very helpful and always available to assist with any help needed. Public storage has met all my storage needs.

My Husband and I rent a unit for our business and after a solid year, we couldn't be happier. Ms. Gladys takes care of the property wonderfully and does a great job making you feel appreciated as a tenant. The property and restroom are always clean and feel safe. We have recommended this property to family and friends and will continue to do so.

Best professional customer service ever!!!

Gladys is the best, and most helpful worker there!

Ms. Gladys customer service was beyond wonderful. She made me feel welcome. I will continue to choose PS as long as she works at this location.

I am happy ! ❤️😍

I really appreciate the time Gladys took to make sure I was comfortable with my choice and size of storage unit needed for my upcoming move. She had a pleasant attitude and very knowledgeable of the products. Thank you, thank you for making this less stressful for me!

Gladys, the property manager is outstanding! She greets everyone with a smile and a positive attitude. Very prompt in answering calls and taken care of any issues that may arise. Always visible on premises.

My boyfriend came to get a storage. Gladys was very helpful. He was asked some many questions he was getting on my nerves. Which she answered a even explained things he forgot to ask. Gladys is very knowledgeable and patient. Thank You Gladys for making this so easy.

Got helped by Gladys. Huge help and very friendly

Gladys was fantastic! I highly recommend this storage facility.

Gladys was so so helpful, friendly, wonderfull to work with!

Gladys did a phenomenal job getting me into a unit today! Thank you!

very helpful very nice

Gladys was the best patient very professional and knowledgeable. I would recommend this property to family and friends Shellie was very friendly to

June 19, 2022 There’s a spirit of pure goodness at the Public Storage located at 3310 Northpark Drive in Kingwood, Texas. Twice, it has been an answer to my prayers. The first time -- several years ago I darted into this location, desperate for a storage unit because at a different storage business (where I had made reservations), the computers/a.k.a. “the Internet” had stopped working, and they had no contingency plan. They had to turn me away. Unbelievable. My movers and a truck full of my earthly belongings were waiting to unload, and we had no place to land! But then we calmed down and found Gladys’s Public Storage on Northpark. Thank God for Gladys. She was kind, clear, professional, and understanding. Plus, she had a space for all my stuff! The second time -- happened just this past week, after I suddenly found myself needing a new place to live. I promptly trotted over to Gladys to rent space for my stuff, again. But instead of finding Gladys, I found Shellie! I was somewhat deflated until I learned that nowadays, Shellie helps out whenever Gladys has a day off. Shellie was also very kind, clear, professional, and understanding of my situation; so much so, that I felt comfortable sharing with her the reasons why I was looking for a storage unit, and also, an apartment. In our conversations about storage units, she mentioned an apartment complex nearby where there might be an availability. She had heard nice things about this complex, so I paid a visit and long story short, I now have a new place to live that is less expensive, located in a safer neighborhood, and in more beautiful surroundings. Oh yes, and I’ve got another great storage unit! I feel at ease once again. This Public Storage at 3310 Northpark Drive, Gladys, Shellie … blessings to me when I’ve needed help. Hallelujah! Thank-you.

Shelly has been very helpful when I go in to purchase supplies . She's friendly and knowledgeable . Facility is kept clean . Always a positive experience.

Mrs. Gladys was a great help,I will refer this store to anyone that wants excellent customer service.

This Public Storage location is the best my Ms. Glady's is very helpful and sweetest always there to help. This facility is up kept very well Heidi Moehle

Excellent Gladys

I had a great experience checking in to my unit and Gladys provided excellent service - thank you

Gladys is awesome!! Happy to have chosen this facility!!

Shellie was soo sweet and helpful ☺️ she really tried the best to help me. Great customer service and everything was clean and secured.

Good security, helpful and friendly staff. Easy access to property via cell phone app 24/7

Miss Gladys Is very friendly kind and attentive help me out so much in my rental

We rented a 10 x 10 unit yesterday. Shelly helped us and was very professional. We found Shelley to be very helpful and very knowledgeable. We were very impressed with the property and thought the pricing was very reasonable. In fact we are moving to this Public Storage from the Life Storage facility on Northpark because they have continually increased our rates until it is no longer feasible to stay there.

Gladys was AWESOME! Would highly recommend using this public storage location!

Great service … fast and friendly

Fantastic and fast sign up experience!

She was so great and helpful!!!!

Very helpful staff.

Management was extremely helpful with the process. My second time here.

Ms. Gladys and Ms. Shellie are an absolute pleasure to deal with. Very helpful and accommodating. Highly recommend!!

I have had a storage unit there for 2 years. Always super services. Gladys and Shellie make things very easy. Both ladies are willing to help.

Gladys been very helpful caring and very knowledge and would recommend family and friends to this property

Always great customer support. Gladys is awesome!

Gladys was great! She was so helpful and friendly!

Gladys was so nice and helpful. Would highly recommend this storage to everyone!

Ms.Gladys has been a blessing for me and she is super professional and helpful. I love my storage unit because of her and the team!!

5 Stars today for Shellie and Gladys. Our lock wouldn't work on our unit and Shellie helped us out with WD40. Also, via Gladys, they allowed us to use the dumpster. Very helpful, thank you :-)

I called about storage unit availability & Shellie reviewed information, pricing & explained in detail about the units. She was customer service oriented, polite, & attentive to all my questions. Looking forward to renting from this Public Storage location. Thank you Shellie for your assistance!!

5 stars! At the front desk Shellie is awesome! They were easy to work with good prices, clean, and safe storage.

Thanks to Shelley for answering my questions and being extremely helpful. I will definitely keep Public Storage on north park in mind when I need them. God bless!

I visited the Public Storage at 3310 North Park and Ms. Shellie Reynolds provided me excellent customer service. I was able to purchase the items I needed to tape a box that I was shipping overseas. Shellie is a valuable asset to Public Storage and the clientele they serve.

Exceptionally clean units. Appreciate the safety measures. Shellie was friendly, professional and knowledgeable about the units and the size that I need. It was reassuring that someone was on property. I didn’t find that elsewhere.

Great service from Gladys!! Got us taken care of quickly.

Gladys did amazing in getting out unit fixed. Immediately with no issues!! Definitely recommend this location.

Shellie is great! She deserves a raise!

Gladys is AMAZING and her customer service was the absolute best. Rates are good and property is clean, but Gladys makes it the best.

Very friendly and helpful service.

Gladys was big help finding the unit I needed. She made the experience fast and easy. Nice customer service.

Gladys was able to answer all my questions and find the unit I needed. She was great to work with.

Gladys was extremely helpful and professional. Even on a rainy afternoon, she walked with me to my storage unit to assists. Thanks you Gladys!

The attendant was vey helpful.

The property was nice and clean and you can tell it was managed properly. Miss Gladys was so sweet and kind, very knowledgeable and went over some really awesome deals that would suit my needs. Overall it was an awesome experience.

Miss Shellie was very helpful and such a nice lady. Will definitely rent me a storage unit there.

Mrs. Gladys took very good care of me! I couldn’t be any happier with my experience!

Gladys is the best representative at any not only storage facility but at any establishment…for real!!! She waited on me when I went to the wrong facility. She has been nothing but helpful, kind and just down right fabulous!!!! Thanks for everything Gladys!!! You Rock!!!

Gladis was very helpful in getting us a unit setup. Thank you,

Gladys and this Public Storage has the best customer service. Ms. Gladys has been so helpful during our 7 mos stay. Building and units are well maintained. Would recommend to friends.

Gladis was so helpful to our family. And helped us find a perfect spot for our family needs. Nice and clean place in a nice location.

Attendant goes Above and beyond the call of duty and property is always clean

Gladys is a Great help in getting me setup

I came here to get a storage room & I met Gladys so happy to have met her she made me so happy & she has a great spirit! I recommend everyone to come & see Gladys!!

Amazing customer service. Gladys is awesome.

Miss Gladys was the most helpful and gracious customer service we ever had. She helped us so much to pick our right storage. Without her we wouldn’t be here. Thank you miss Gladys! God bless you!

Had a great experience gladys is one of the most helpful nice understand working lady that i am honor to have met. Her heart is truly filled with love and care. I can honestly say i am thankful that she is here. God bless her a true angel of god.

Ms gladys she made me SMILE and laughed and I enjoyed paying at this property each time I come here

Gladys was an A+++ employee. enjoyed talking with her and it was an easy rental process.

Gladys was an amazing lady. Helped get a storage and we were in and out in no time! Thank you Gladys

Gladys did an excellent job! Took care of exactly what I needed and helped me get the proper space. Facility is very clean and feels safe.

Gladys was very helpful with renting our unit. Amazing customer service and attention to detail.

Gladys provided first class service. Super friendly and very efficient. I was in and out with my new storage unit in no time. Thanks Gladys!

Ms. Gladys is AMAZING! Always so pleasant and very helpful! A+++++++ for her customer service!

Great experience always here at store 08425. Gladys is always very patient and thorough whether you're opening an account , closing an account or trying to switch units. Been with this location off and on for 4 years. Great customer service.

Gladys, was great and very helpful. If you are in Kingwood and looking for a storage unit stop by and see her.

Gladys was wonderful!

Gladys is awesome! Always very helpful

Gladys was a life saver and helped me in a crunch with first class service. Highly recommended. Word class customer service!

Clean, safe, well maintained storage with great customer service. Thanks Ms. Gladys for always being so kind and helpful!

Clean, air conditioned, and safe! Plus Gladys was always a great help!!

Manager was great, good service

Answered all my questions helped me finalize my unit very nice lady.

Gladys was fantastic and so helpful!

Very secure property, I feel as though I can have the peace of mind of storing my personals here. Gladys was amazing, incredible with her customer service, so kind and knowledgeable. I am very happy to of been in her care while setting up my unit. Thank you so much!

Ms. Gladys is very helpful and property is always clean.

Gladys was warm and friendly very helpful in helping me find a unit to supply my needs .she makes renting her a wise coice.

Gladys is a Rockstar!! Very professional and kind. Thank you

Very helpful and excellent customer service. Pricing is very reasonable and location is not far away. Thank you!

Great staff! Gladys was very helpful in figure out which units would best fit our needs. Glad we are storing here.

Came to clean out storage unit. Gladys was very help, and super friendly when it come to helping out. Even lent us a cart to move trash to dumpster.

Today i was looking for a storage unit to put all my things and decided to stop by public storage in kingwood, i had the most pleasant experience their employee Makayla M. She did a wonderful job and was super polite and patient with me i do intend to come back whenever i need another storage unit .

Gladys was amazing help today. Very great attitude and amazing customer service.

Great location and wonderful friendly staff!

Very clean facility.

I rented a unit and Gladys was the best!!! She was amazingly helpful and very kind at a time when I was a bit overwhelmed. Thanks Gladys, you're the best!!!!

The property manager Gladys was so friendly and informative. The facility is clean and security is taken very serious.

Manager is very nice and always very helpful

I was so thankful. Gladys was so helpful and thorough! Thank you public storage.

Great customer service with Gladys! Looking forward to my rental...

Gladys was so helpful and gave me great customer service. Clean property,very nice storage facility.

Gladys is such a sweetheart!!!! She explained everything to me thoroughly with a smile & patience i haven't seen in customer service in YEARS!! The property is clean & safe & they have a long time customer in me.

This facility was secure and maintained. Gladys was very helpful, friendly, and just an amazing person all around. If you need a storage unit I recommend checking this location out.

Me. Gladys gave excellent service! Recommend anyone to come here.

Gladys was very helpful, and patient in informing us with what would work best for our property. Thanks!

Awesome service from Gladys!

If you’re looking for a quality storage unit and excellent customer service I highly recommend the Northpark in Kingwood location store number 08425 and always ask for Gladys and her team. Gladys has gone above and beyond to ensure I’m satisfied especially since I live in the Woodlands now. Gladys has a wonderful cheering spirit and always answers any questions I have.

Awesome Property Manager GLADYS!!!! She was so helpful, courteous and knowledgeable on products she had available to help us along our journey! Gladys is a keeper! We look forward to seeing her smiling face when we arrive and when we leave.... Thank You Gladys

Friendly staff, Gladys is wonderful! Very helpful, addressed all our needs and concerns. Clean, safe and well lit for evening access. Great Job!!!

Great storage facility. Gladys is awesome and is on top of everything there.

Property is clean and Chrissy at the front desk was very helpful. Five stars!

Gladys here at public storage has been the best, I couldn't ask for a better person in these trying times. Thank you!

Ms. Gladys is wonderful she went out her way to help me.

Very professional. Gladys is a champ!! We needed extra storage and she came to our rescue. Friendly, courteous, funny, and smart. I can recommend Public Storage - and Gladys, to anyone.

One of the most incredible people on the world

Nice service from Gladys

Quick and responsive to my needs. Very helpful and honest. They will take care of you here.

It was wonderful, Gladys is a sweetheart, her attention was very professional

Long time renter. Very positive experience. Gladys is always friendly, helpful and efficient. She really cares about her customers and will take great care of you!

Always helpful and friendly

Great service!!

Set up my rental online, and then discovered I would need additional space. Gladys was the bomb! She took care of all the details and went above and beyond to make the customer happy!

Just got my storage and The lady there name glady was so helpful and sweet very lovely person to chat with I give her a 10 stars if I could

Gladys is an exceptional professional! She is very knowledgeable, thorough and extremely courteous. The facility is very clean, easily accessible and if you are in need of packing materials, they carry a good selection of items (some you may not have realized you need/want), conveniently displayed in the office and competitively priced. If you’re in need of storage space in the Kingwood area, I would highly recommend Public Storage on Northpark.

Gladys is a super friendly person and very well informed about her business. I recommend this location if you are needing Public Storage.

Gladys was so friendly, informative and accommodating. She answered all of my questions and returned my phone calls very promptly. The storage units were very clean and well kept. You can tell that Gladys likes people and is good at what she does! I would recommend this location to anyone in the area.

Ms Gladys is wonderful and so helpful. She really keeps a close eye on everything, even if it’s her day off. I highly recommend this Public Storage. The units stay dry and secure. I appreciate all my belongings were in a safe place with Ms Gladys.

Gladys was very friendly and helpful.

Gladys was very helpful.

We have had our main storage location here for over 10years and it is a beautifully operated location. We have a large temperature controlled unit to protect our products. The manager of the location, Gladys has always been extremely helpful and friendly almost like family to handle any issues we might have and is probably one of the big reasons we are still at this location! Pet Ranch Inc. is proud to have this location for all of our excess storage needs!

This is the only storage I will use from now on! I had to move my things last minute and arrived a few minutes after close and Mrs. Gladys still let me in and went above and beyond to get me into an affordable unit. She was a true blessing and the unit was so clean and the exact size I needed. She made a difficult day end on a more positive note! Thank you Mrs. Gladys!

The is was by far the best , fastest, friendliest and professional service I’ve had in a long time , Gladys definitely made this experience super easy.

Gladys was awesome!!!! She helped us out so much 🤗. She made my day great!!!! Kristi

Ms. Gladys takes great care of the property and has a sweet spirit! She turned my stressful moving situation into a positive experience. She called to confirm my appointment, welcomed me when I arrived, and used safe practices during this time of social distancing. I also observed Ms. Gladys sterilizing the entry and exit keypads. She put my mind at ease. I was feeling very anxious about moving during this time of uncertainty (Covid 19 pandemic). As my belongings were being transferred into the storage unit, Ms. Gladys pulled up in her golf cart and asked if I needed anything. It was a very hot day, and she was kind enough to provide water to my movers. The property is neat and clean, and there were no stale odors. I was able to secure a storage quickly with no hassle. Ms. Gladys even accommodated me on a last minute upgrade. I HIGHLY recommend using this Public Storage location.

Do you need storage? Do you need storage at an affordable price? Do you need storage in a clean, secure, safe and convenient location? Would you like to begin that process by understanding your storage options with one of the nicest, most polite people on earth, who also knows a thing or two about your storage needs. If the answer is yes to these questions, then go see Gladys at Public Storage on Northpark Drive. She’s been in the game for a long time and can help you with your storage needs!!

By far the worst experience I've ever had with anyone. When I first got my unit I was overcharged even after showing proof in a email sent from the owner of my rates I was still over charged for my unit. When confronted about it nothing was done to make it right. Now with all the covid stuff going on and people being out of work. I was only able to pay 3/4 of my Bill and was lied to and told i would have until the 30 to pay the remaining balance well its only the 20th and my unit has been locked out and placed for auction. So unless you want to be continuously lied too I wouldn't use them. If I could give no stars I would but I have to at least leave 1.

I would like to say this is the most well kept storage facility I have ever rented from. Any time we come, at some point in our visit, Gladys makes a point to say hello to us. She is always cleaning and checking on things. She is a true asset to your company and I like knowing she is vigilant while in duty.

Just got set up with Gladys she was extremely helpful , definitely a 5 stars!

Gladys was a joy in helping me set up my storage unit!

Miss Gladys was very kind and sweet. Helped me out alot. Great customer service !!!

Miss Gladys is a awesome person thanks for helpers like her God bless.

Gladys was great and helpful and got me in and out! Great service!

Gladys was very friendly and helpful. Very clean atmosphere. Will come here again.

I have used this location (store #08425) in the past for many years. It is always very clean and easy to access. Gladys Preston has helped me there for several years and she is very pleasant, courteous and reliable. I suggest you ask for Gladys to assist you. You will be satisfied.

Gladys is incredible! She is so friendly and accommodating. I would recommend this public storage to anyone!!! Great experience!

Very friendly

Gladys was most helpful. Showed me around. Very welcoming.

The greatest person and she take care of me

Gladys was super helpful getting me set up in my storage unit. She went out of her way to make sure that I was satisfied and the storage unit was exactly what I needed.

Great location. Great deals. Clean. Extra safety precautions to enter storage building. Both Charlene and Sharon have been super helpful and pleasant ~even when I gave Sharon some hassles with my account. Thank you Sharon!🙂

Gladys was very friendly and informative with great customer service skills!

Gladys did and exceptional job.

It was a real treat getting excellent customer service and personal attention with Gladys. She went through all the details regarding my storage unit, showed me my storage unit and made sure I was happy with what I would be renting from Public Storage. I highly recommend the location and Gladys.

Gladys was awesome and she was playing good music 97.1 country oldies. She is so sweet and very helpful

I highly recommend this Public Storage for anyone looking for a storage unit. Miss Gladys was so kind and helpful and made the whole process enjoyable. She provided excellent customer service and went the extra mile to make sure we had everything we needed. I will be referring Public Storage to family and friends.

Fast easy service great personality quick and easy really enjoyed it

I was recently going through difficult times and rented a 15x15 unit from Gladys... She was very patient, kind, courteous and helpful and pleasantly guided me through the process of renting a unit. She truly is a gifted manager... Highly recommened - five stars.

Service at this facility is excellent! Manager's name is Gladys and she is interested, motivated and supportive. She runs her operation at a very high level.

I’m editing my review. I spoke with the district manager and she made sure we were satisfied customers and apologized to us for having a negative experience in the first place. We did not end up keeping our unit that Gladdy rented us. I highly recommend talking with the district manager if you are upset or need any kind of help. She is extremely accommodating and her goal is to make sure you are happy. She knew we were having a very rough time and she wanted to make sure she brought a little happiness to our lives. Horrible service and not knowledgeable. Gladdy forced me to leave a review while sitting in her office and I had to come back and edit it. I will be speaking to corporate about my negative experience. I spoke with another property manager and they informed me Gladdy was not being truthful with me. Be careful when doing business here.

Gladys was incredibly helpful and delightful. I would give her 10 stars if I could!!

Gladys does an outstanding job managing the facility!

Ms. Gladys is the best, this storage facility is perfect for our needs and you can't beat the location!

Great customer service and very knowledgeable.

Gladys is lovely and the service was outstanding!

Great customer service signing for our storage. Looks clean and property is well kept.

Has very good customer service.

Wonderful service, super super nice :))

My experience with Public Storage is excellent because of Ms.Gladys. Her knowledge, kindness, and ability to help by going above and beyond the call of duty to assist. I actually look forward to going in to pay my bill in person because Ms.Gladys greets you with a warm southern charm and makes you feel like family not a customer.

Ms. Gladys was a big help she assisted me with all the things I needed and it was no hassle getting my storage. Thank you Ms. Gladys!!

Charlene provided great customer service—she was friendly, patient, and knowledgeable. This facility was the cleanest and most secure I’ve seen.

Gladys & Charlene are always very professional and welcoming to my family. I have observed them also greeting everyone and talking very nicely. They have a caring heart and focus on exceptional customer service. The property is in excellent condition. I have been a customer for years. Would not chose any other company or location.

My first time renting a storage unit! Gladys was the THE BEST!! Highly recommend this location.

Gladys was a great getting me in a storage space very nice lady

Very good experience. Knowledgeable and professional. Will recommend Public Storage because Gladys.

Had a wonderful experience with gladys she wad amazing

Great service and great attitude

Extremely nice and friendly! Gladys was the best!

Gladys is very nice person. I like people that treat the customers right because the customers come first. Is why I think gladys is a great person. Because my opinión is that you should treat all customers the same.

Mrs. Gladys was a wonderful experience to deal with, She was so good I have storage in another area & will be moving it here also.

Gladys was most helpful. She handled everything in a very professional way. Very pleased with everything!

Great service! Gladys is very sweet!

Excellent service when signing up. Were very friendly and courteous.

Miss Gladys was so helpful and caring!!! Her customer service goes WAY above and beyond and it shows in the way she cares about her customers. I chose this facility because of her and the attention and care she gives- I will absolutely recommend Public Storage hands down to everyone!!!

Great experience! The manager Gladys is fantastic and good to deal with.

Miss Lucy was such a huge help during a difficult time- we are thankful to find this facility!

Great service and location!! Thanks!!

Gladys was tremendously helpful! Her friendly service and cheerful attitude will have me recommending this storage facility to others. Grounds are very clean and seem to be very secure. Office is very organized and free of clutter. You can buy moving supplies and lock here too.

Really nice people, great service, first choice for storage needs.

Very good service

Great Service

Gladys was very helpful and a joy to work with!!

Very pleasant very helpful around pleasant experience

Gladys was an absolute gem! Got me all squared-away. Knowledgeable and so friendly! :-)

Ms. Gladys was amazing, she recommended everything I did not know I would need and took her time to show me all the unit sizes. Great service!

Excellent customer service!!!

Gladys was awesome to work with,,,made process very easy,

Gladys was amazing and helpful!! Great place!!

Great and amazing customer service! Miss Gladys is one of a kind. I will not take my business anywhere else.

The facility was clean, and secure. Gladys was very knowledgeable and helpful.

Excellent service from Gladys. Very patient and informative.

Met with Ms. Gladys who helped get us set up with the perfect unit for our storage needs. She knew just what to ask and met our need with a perfect recommendation.

This place is awesome friendly service clean units

Gladys was wonderful! I showed up near closing time, and she made sure I was taken care of. She definitely showed great customer service. I would highly recommend this storage facility. I am a second-time customer here and have been very pleased!

Me. Gladys was awesome she explain everything in detail took me to the unit I had a very nice conversation she's a really nice and excellent PR person and I love the experience I had with her thank you very much for your time have a blessed day

Quick, easy, found what we needed. Gladys is a sweetheart!

Good but they raise prices too often.

Gladys was wonderfully helpful, thorough, and kind, both in-person and on the phone. I feel confident that if future questions arise, she will be able to assist me. Thank you Gladys!!!

The manager was extremely sweet, had positive energy, and was extremely helpful in finding us the best unit for our needs. She helped us do the math for our potential situations to help us find the most practical and affordable unit. Very happy I chose Public Storage.

I've never got a storage unit before so I didn't understand how it all works but Gladys went above and beyond to help us understand all the details and helped us choose the most ideal storage unit for us.

The customer service alone makes me happy I chose Public Storage. She answered every question we had, which makes me confident that Public Storage is a reliable place to store my items without any worries.

I have had this storage for over a year. I can say first hand that Gladys is an asset to this company. She is professional, courteous, helpful and very friendly. Public Storage is blessed to have such an exemplary employee. Thank you Ms. Gladys for all you do for your customers.

Gladys was amazing

I called in for help regarding my online payment. My credit card expired. I received a friendly phone call reminding me of the payment was due. Ms Gladys was very helpful and super sweet lady. It's always a joy to call and get a friendly voice. She always has smile in her voice. Thank you!

Gladys was so kind and patient about giving me all the information we need and very servicefull... thanks Gladys

Gladys was awesome!! From her greeting to her patronage. Gladys went above and beyond to help me with my unique storage and move-in needs and made the transition seamless. The facility and unit were clean and easily accessible. I would recommend the location to anyone in the Kingwood area looking for a safe, secure and friendly environment.

Gladys is very knowledgeable, friendly and fast at getting my needs taken care of! Thank you!’

This is out second time renting space here. The lady was very nice and helped us pick the correct size unit. We had some home renovation being done and needed to clear out two rooms.

Great experience

Very pleasant and personable!! Couldn’t ask for better.

Gladys is a genuine soul and it shows through her customer service. She was helpful and gave me concise information to assist in the move-in process. The facility is well maintained and secure.

Gladys is wonderful! Friendly, helpful, patient, and just great to work with. She really helped us get set up right.