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Address

14451 State Highway 249
Houston, TX 77086

Phone

281-301-0394

281-301-0394

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

281-301-0394

281-301-0394

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 36/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 36 /mo $ 48
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 59/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 59 /mo $ 79
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

  • Public Storage App Promo - Desktop
    Public Storage App Promo - AB Test
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 94/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 94 /mo $ 125
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 99/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 99 /mo $ 132
    Online only price
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 146/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 146 /mo $ 195
    Online only price
    + one-time $29 admin fee
    Hurry!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 150/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 150 /mo $ 200
    Online only price
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 177/mo
    Online only price
    50% off first month rent
    All new rentals subject to one-time $29 admin fee.
    Parking 10'x30'
    • Uncovered parking
    $ 177 /mo $ 236
    Online only price
    + one-time $29 admin fee
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Northwest Houston Storage Units On Tomball Parkway

Looking for cheap self storage units in the northwest Houston area? This Public Storage near the junction of Highway 249 and Beltway 8 is the answer.
Located on Tomball Parkway just north of Fallbrook Drive, this facility can accommodate any storage haul, big or small.
A 5x5 indoor storage unit is a great place to store a few smaller items, like seasonal gear or sports equipment, including golf clubs for trips to nearby Heron Lake Golf Course. A 10x10 outdoor storage unit can easily hold all of those boxes that have been piling up in the garage, while a 10x20 unit can fit furniture, old appliances and more.
This location also offers climate-controlled storage units, a perfect way to store important documents, files and personal belongings.
For those who appreciate the great outdoors, this facility offers short-term or long-term storage options for boats and RVs, as well as rental parking spaces for vehicles.
With its proximity to Highway 249 and Sam Houston Tollway, and just a quick trip from Interstate 45 or Highway 290, this Public Storage is a convenient option for residential or commercial customers near Willowbrook, Greater Greenspoint or close to the Sam Houston Race Park just up the road.
Public Storage is pleased to serve the northwest Houston community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 449)

December 10, 2024
Google Public Storage Cindy Ellis
Continuous & frequent price increases. Found upon moving out that a lot of my possessions had mildew. Reported to manager numerous times that climate control was not being maintained. Always dismissive.
December 6, 2024
Google Public Storage chelsea mackey
Theresa was awesome! She made the process very simple and easy. I looked at units in the morning and secured a unit by the afternoon at a great price!
November 30, 2024
Google Public Storage Janya Johnson
Great customer service from Theresa ! I appreciate the Communication and information.
November 22, 2024
Google Public Storage THE MOORES
Beware at all cost. Please take your business elsewhere The Devil is running that establishment.
November 19, 2024
Google Public Storage Lisa Sopchak
November 16, 2024
Google Public Storage Esther Ofori
Had a very satisfying visit when we went in to the facility to look at a reservation made online. Theresa was very professional and helpful. I highly recommend this storage facility. Thank you Theresa.
November 4, 2024
Google Public Storage Alejandro Guevara
Theresa was a very professional personal gives great customer service at this location this a five star review in my opinion
October 31, 2024
Google Public Storage Olivia Preston
Theresa was awesome and very helpful we appreciate her help
October 27, 2024
Google Public Storage Nola B
Highly recommend Ms Teresa, is great and very professional ,
October 21, 2024
Google Public Storage Melanie Johnson
Wonderful facility 👍🏾👍🏾Great service always especially from worker “Ms. Thersa… on fees and customer services, information
October 9, 2024
Google Public Storage King Boss
Nice and big space very roomey
September 27, 2024
Google Public Storage Shaye Arthurton
Alyse was wonderful she helped me and listened to my problems. Her customer service was exceptional.
September 10, 2024
Google Public Storage Red Star
Theresa, is a absolutely a wonderful employee. Theresa is so dedicated to the customers and does everything to her utmost to provide a wonderful experience every time. Theresa has a very friendly attitude over the phone and provides service with a smile.
August 25, 2024
Google Public Storage Shamyria Beverly
Lolita came to check on us to make sure we were ok on the property and gave us pleasant laughs. Excellent customer service. Thanks!!
August 25, 2024
Google Public Storage betty Griffin
Lolita was very helpful today. She has a great spirit. She deserves 10 stars. Public storage should be very blessed to have her as a manager.
August 25, 2024
Google Public Storage evelin quintero
Lolita very sweet and excellent customer service 👍
August 25, 2024
Google Public Storage Nicole Eubanks
Great customer service from Miss Lolita. She went over and beyond explaining the rental process and answered all my questions.Thanks again for being so nice and sweet.
August 16, 2024
Google Public Storage Edher Fajardo
Love this place!!
August 16, 2024
Google Public Storage LadyTrvlr Nomadic Wanderlust
Needs upgraded climate control system. Needs over all building upgrade
August 15, 2024
Google Public Storage Hi Hi
The lady in the office very helpful! Takes care of the customers.
August 8, 2024
Google Public Storage Marisol Andrade
Este lugar lo recomiendo y le doy cinco estrellas, por el mantenimiento del local es perfecto ,y las personas que trabajan ahí son agradables muy buen servicio.
July 22, 2024
Google Public Storage Family TV
I am every impressed with this location professionalism in making move in as smooth as possible. Also when I had a bill issue that was an error they wore very helpful in getting to the bottom o thing and getting it resolved. This place is very clean and tight with securing this facility. That you Theresa who works here for your hard work. I definitely recommend this place.
July 20, 2024
Google Public Storage Michael Buckley
We had a problem with a payment that was posted to a different account, and this problem created a problem with this location. Property manager, Theresa, was able to check our unit and assure us that it was in good standing. She also added my wife to our account and to another unit at a different location. She saved us an enormous amount of time. Thank you Theresa for helping us.
July 20, 2024
Google Public Storage Cynthia Montalvo
Theresa, at this location, is a wonderful employee. Theresa is a dedicated individual who has done her utmost to provide a wonderful experience every time I have come to this location. Theresa has a very friendly attitude and provides service with a smile.
July 5, 2024
Google Public Storage James Larose
Clean property, easy access, always helpful
June 30, 2024
Google Public Storage Nina Sonier
Teresa made my experience quick fast and convenient. She showed me the unit and explained everything clearly. No hidden cost or lengthy process. Thank you!!
June 27, 2024
Google Public Storage James Campbell
Theresa was very helpful and knowledgeable and I definitely recommend this location 👍👍👍👍
June 23, 2024
Google Public Storage Pamela Green
Ms. Theresa, was very helpful and I truly appreciate her service. Very welcoming.
June 9, 2024
Google Public Storage Gunna Gang
Very good people
May 26, 2024
Google Public Storage Tim Pham
Theresa was very helpful and made the process of renting easy. Very pleasant!
May 26, 2024
Google Public Storage Jose Rodriguez
Theresa was the nicest most helpful person! Smooth transition and helpful thank you’
May 26, 2024
Google Public Storage Alexander Hernandez
We felt very satisfied with the work and the information Mrs. Teresa gave us all the information was very kind and at the same time fun, the truth is I give her 5 stars.
May 25, 2024
Google Public Storage Oz.Bassin
Theresa is very helpful and informative. Thank you for all the help today!
May 13, 2024
Google Public Storage Mark Quinones
I reserved a unit but it turned out it became unavailable when I arrived. The property manager worked with me and got me approved for a discount on my current unit since it was way too expensive. Overall I'm happy I didn't have to move my current unit and received a discount, Thank you UPDATE: rent was said to be $136 a month turns out that was for 1 month only and now it's back up to $177.
May 10, 2024
Google Public Storage Hokage_Drew
Me Theresa is awesome. She helped m out when she didn’t have to. Even when she realized I was getting a little frustrated she remain composed and helped me. I recommend this storage. Fasho
May 8, 2024
Google Public Storage sindy reyna
Great customer service and Teresa was very pleasant and helpful since day 1 .
May 3, 2024
Google Public Storage Carmen Campbell
FYI: This maybe a long-winded review. My review is based on my experience with the customer service received from the staff on this property. THE GOOD: Much Kudos to Theresa whom has well maintained the property and has been very pleasant and thorough with giving information needed regarding management of my storage unit to her best knowledge whatever question or issue that was brought to her attention. She has been extremely helpful and her service to the community speaks volumes. DEFINITELY NO COMPLAINTS....AT ALL. THE BAD: Upon crossing my path, ., I have only encountered one anomaly in this well oiled machine of customer care......GAYLE. She does not fit the image the company is trying to promote. Our paths only crossed twice and you would think that she knew me prior to based on her demeanor with me. She's very rude and obnoxious. She doesn't respect the senior + community. She speaks very brash and short and all the while over talking you so you do not speak in order to hear herself talk. She thinks she is correct and does not listen or use discernment when spoken to. A situation arose that required assessment skills to properly address the situation before assuming if there is even a problem. I don't know if she has nothing to do but it appears she imagined and fabricated a problem that clearly wasn't there to make her feel important or like she was actually doing her job. Then to follow- up with getting upper management involved to advocate her delusions of grandeur. She tried to use me to be noticed by her superiors, like she is actually going above and beyond to report me but I was not guilty of what she was accusing me of. Locking me out of my unit which has nothing to do with non- payment. A word of advice, please thoroughly make sure the right individual is appointed to this position especially handling the public. The community has an array of diverse personalities that you must be able to utilize social skills (not enough to just pass a job interview). Unfortunately, there are some who are qualified and others that the position is clearly not for them.
April 30, 2024
Google Public Storage Alice Garcia
Property is clean. Excellent customer service. Easy process. Will be recommending to friends & family
April 27, 2024
Google Public Storage antonio dunn
Mrs. Theresa is a very nice lady and very easy to talk to, down to earth and understand how annoying moving can be
April 4, 2024
Google Public Storage Jeff Hayes
Gail and Theresa did a wonderful job. Friendly professional and a great personality. 5 stars
March 29, 2024
Google Public Storage Luis Gonzalez
Great Facility. Clean and well maintained. The manger Theresa is very respectful and goes above beyond for her customers
March 24, 2024
Google Public Storage Alexandria Smith
This had been an amazing experience for the pass 8mths with storing my thing here. Teresa hold that location to the highest standards. Fill the location with security And understanding and all and all Great Customers Service.
March 24, 2024
Google Public Storage Shamarion Young
Teresa is always so helpful! She also surveillance & maintains the property really well! I’ve a my unit there since 2020 & she’s the best they’ve had! I feel comfortable knowing she’s there & my valuable belongings are safe!
March 14, 2024
Google Public Storage Sarah Elizondo
The Manager Theresa was super helpful with my parents and me. If you need anything she is always there to help.
February 26, 2024
Google Public Storage Richard Arteaga
Agradezco a Theresa me ayudó mucho facilito todo para mi..,le doy mil estrellas Grasias Theresa por ayudarme con todo mostrarme mi lugar eres la mejor Grasias por enseñarme como husar el candado mil grasias
February 25, 2024
Google Public Storage David Hawthorne
Location is perfect and very clean. PM Theresa was extremely helpful and assured with app. She is an asset to the company.
February 24, 2024
Google Public Storage alex velasquez
Teresa is very knowledgeable and helpful. She is very professional,courteous and friendly best location so far hands down.
February 23, 2024
Google Public Storage Kimberly Kelley
Theresa was very helpful great customer service. An asset to this company.
December 28, 2023
Google Public Storage DeeAndrew Palmer
I’ve had a great experience with this Public Storage. Ms. Theresa the main storage rep is so helpful and so pleasant and really cares about the occupants of this storage. A lot of storages are hit and miss, but this one is a diamond in the rough thanks to her great customer service. Highly recommended storage!!
December 23, 2023
Google Public Storage Johnny Parks
Excellent service, clean property, well managed!
December 23, 2023
Google Public Storage laura ledezma
Teresa keep the property clean and always a pleasure to talk to go see her if you need a storage she has great prices as well
December 9, 2023
Google Public Storage Darryl Williams
This facility is one of the best around. I would treat it real good and the service was a one
November 4, 2023
Google Public Storage lyntscreen
Clean and safe atmosphere with very helpful staff, especially Teresa, who has made both reserving and checking out of storage units easy and pain-free. Still renting here and would recommend this facility to anyone in the area that needs these services.
November 2, 2023
Google Public Storage Ashley Blevins
Theresa was super informative and very nice! Definitely recommend storing here!
October 30, 2023
Google Public Storage Abdul Oriyomi
Theresa is an amazing person. She has help me and my brothers with me with our work throughout the storage. We are very thankful to her. Also say a congrats to her upcoming Wedding. Thanks again to this storage unit and thanks again so much Theresa for all of your help.
October 30, 2023
Google Public Storage luxi green
Theresa was awesome! Very hospitable, above and beyond. Provided clear guidance in selecting my right size unit. Area looked well maintained to me. I would recommend.
October 2, 2023
Google Public Storage Michael Cruz
Excellent Service Theresa thank you
October 1, 2023
Google Public Storage Jason Nguyen
She is very professional and helpful !
September 28, 2023
Google Public Storage Mickalin JezerX
Ms. Theresa helps and is very professional.
September 16, 2023
Google Public Storage monifa
Ms. Theresa was a very big help for me today she explained everything that I needed to do to set up my storage. She was very professional and helpful!!
September 1, 2023
Google Public Storage heishy n.
August 10, 2023
Google Public Storage Jaunte' Dise
July 30, 2023
Google Public Storage Marcello Sanchez
Theresa has been an amazing help and very thoughtful in this heat. Bathrooms also extremely clean
July 27, 2023
Google Public Storage robert Reyes
Ms. Theresa has been very friendly with assistance to renting. Very professional and a smiling face.
July 12, 2023
Google Public Storage bee e
Love this storage and Ms. Theresa is a wonderful worker there, is always very attentive of her customers and is always making sure her facility is clean. Thank you for checking up on me i was there for 5+ hrs cleaning going through things in my unit and was going making sure i was okay and if i needed anything. if i could give more stars i would.
July 3, 2023
Google Public Storage Daniel Soto
Teresa is the best!
June 30, 2023
Google Public Storage Cynthia Montalvo
Theresa is a wonderful attendant. She has been more than helpful with all things related to the process of getting a unit that fit our needs. Great service with a smile and a joke. Cynthia Montalvo
June 30, 2023
Google Public Storage kingtrevior
Ms. Theresa was amazing the entire time I had the storage unit! Every experience was very professional and I’ve had no issues. I would absolutely recommend this location!
June 24, 2023
Google Public Storage Sam Brown
There aren't enough stars to rate the quality of professionalism, customer service, and concern that was exhibited by Theresa. She made me, my elderly Mom, and Baby Brother all feel welcomed, cared for, and super secure with our decision to entrust this facility with our belongings. Thank you Theresa.
May 30, 2023
Google Public Storage David Nielson
Theresa was helpful, made my move out from my unit efficient
May 22, 2023
Google Public Storage Anything Kreationz
I reserved a storage at another Public location and the rep indicated that /i needed to contact them the day before move in to confirm if the unit will be available. which didn't work for me due to me having movers already paid for. I contact your location on 249 & Fallbrook, Houston, Tx and Theresa was AWESOME from start. She wasn't feeling good but still gave the best CUSTOMER SERVICE EVERRRRRR!!!!!. She is very familiar with her customers by their first name and she offered several times for me to use the flat bed to make things easy for me. If I could give her a grade it will be an A+. Well done Theresa!!!!
May 5, 2023
Google Public Storage Maddeline Carter
Ms.Teresa is a great representation of the company I'm glad to have my things safe in this establishment
May 4, 2023
Google Public Storage iTile TX
Theresa was amazing! Excellent customer service from beginning to end of the process. She was very helpful in answering questions as well as helping us find the adequate storage needed for our business.
April 29, 2023
Google Public Storage Jennifer Cruz
Theresa was super helpful and made it an easy process. She made sure we had exactly what we were looking for.
April 15, 2023
Google Public Storage Zariah Barbary
Ms. Theresa is always kind & helpful & gives Excellent Customer Service anytime I call. I really appreciate her as a Customer because she is all about helping the Customers Thank you 😊 Zariah
April 14, 2023
Google Public Storage Maria Cabello
Una persona muy profesional y muy atenta y amable gracias por su ayuda Theresa
April 3, 2023
Google Public Storage juliza hernandez
Theresa is the best always helpful and great customer service Will definitely recommend 💯
March 27, 2023
Google Public Storage Carolyn Hunter
Great customer service
March 20, 2023
Google Public Storage *Rebeca * Becky Crafts
When you need an extra space, you never imagine that you will find someone like Theresa she always helps and collaborates in everything , thank you very much for your kind treatment .
February 6, 2023
Google Public Storage Safishia McClendon
I had to jump on and give 5 stars to this place of business!! It started out upsetting but Theresa came thru like a super hero!! Wonderful customer service and she went out her way to get me in my storage unit!! Literally!! Clean facility and great location!! Highly recommend!! Thanks Theresa for ALL the help!! 😁
February 1, 2023
Google Public Storage Robert Kennard
I just want to say that I have been a loyal and valued customer of public storage for over 20 years. As of today I have received all types of different services but this time (13 months +) I landed a unit with an exceptional property manager "Theresa" that has made my stay worth every dollar I pay monthly. She's amazing during business hours and has shown that same professionalism during 'after hour' hours. You guys will be greatly missed but it's a bittersweet good bye.
January 30, 2023
Google Public Storage Regina Wise
I was very happy with the help I was given by Ms. Thereash
January 5, 2023
Google Public Storage NettaGoGetta Girl
I just want to say that the new Management at this location is a Sheer Breath of Fresh Air !!! So glad the other Person that was there before is GONE !... Wait.. I hope she is ! For me She was usually very RUDE & unaccomodating! Shout out to Theresa & Steve !!! YOU GUYS ROCK !!! 😊
December 31, 2022
Google Public Storage Erica Diaz Deleon
Theresa is the best always helpful and great customer service
December 26, 2022
Google Public Storage Chris Carr
Theresa was very helpful and customer service was excellent I would and will use this location again she showed me the property and everything I needed to know
December 11, 2022
Google Public Storage A. S. Cobb
Is what it is
December 10, 2022
Google Public Storage Rawlings Byrd
Nice lady very helpful, professional, keep property clean.
December 2, 2022
Google Public Storage Hermetra Lemuel
Mr. Steve has given me the best customer service ever. He takes his time to make sure that you are satisfied the rate as well as the space that you are given. If you are in the are and looking for a storage facility please contact Mr.Steve!! Thank you for great customer service!!!
December 1, 2022
Google Public Storage Lissy
Great customer services, very much recommending the business!
December 1, 2022
Google Public Storage Danielle C
This is my first time ever renting a storage unit and I'm highly impressed with the customer service and the pricing for my unit. Theresa has be so kind and helpful throughout this process. I'm glad to have found a great public storage location. Would highly recommend renting a storage unit from this location.
November 30, 2022
Google Public Storage Kortlon Brown
November 21, 2022
Google Public Storage Michelle Hernandez
Great location very clean Theresa has outstanding customer service
November 21, 2022
Google Public Storage Adela Velazquez (Andel)
Good service
November 20, 2022
Google Public Storage Jose Ramos
I came to rent a a space here, and the manager was really nice and provided with good customer service
November 20, 2022
Google Public Storage Ricardo Villanueva
Theresa is the best ..Kind ,hard worker, is always clean the facility, we have a great service from her !!
October 4, 2022
Google Public Storage Nohemi Penas
Steve helped us get our storage in under 20 mins and made the process easy. He was very nice and polite and made us feel like we made the best choice based on our needs, thank you Steve!
October 2, 2022
Google Public Storage David Mercado
The best service she was great offer to help load items to storage.
September 27, 2022
Google Public Storage Jesus Garza
Upon reviewing many storage options decided to stop in at the Public Storage on Hwy 249. To inquire about storage space and rates. Thereafter reviewing the information the attendant offered a walk through of the storage spaces and property. Upon my observation I noticed the storage rooms were very clean as well as the property. The question to the attendant was about security and timing of how late a customer could enter the property. The attendant pointed out how many cameras on the property and every one worked properly and the monitor is located in the office. The latest a customer could enter the was 9pm. However the attendant mentioned that office manager Ms. Theresa would answer any questions that might arise later if I had any in the future.
September 27, 2022
Google Public Storage Sonya Gentry
It was a very easy process to purchase my unit online and when I got to the facility Theresa was fantastic. She made the move easy even when I had to switch my initial unit for a larger one. I really like the app that opens the gate and the doors of the facility...
September 26, 2022
Google Public Storage Colton Richardson
Teresa was very nice to me throughout my first original interaction as well as any following interaction when I had an issue with my unit she was more than eager to fix it always willing to go above and beyond for the customer. Has a good sense of humor and keeps the place very clean!!
September 26, 2022
Google Public Storage Lisseth Espinal
Excelente atención muy amable una persona excelente Theresa le ayuda a uno y me asesoro mucho Gracias bendiciones
September 20, 2022
Google Public Storage James Witt
The past pm are not as great as Theresa. She keeps the property immaculate and is very friendly. She helps customers when needed. Excellent job public storage for hiring a great pm.
August 30, 2022
Google Public Storage Jennie Dominguez
The associate made it very easy she was very friendly. Great customer service.
August 19, 2022
Google Public Storage oscaradrianguevaraog
Great location…complex is secured and units are in great shape compare to other establishments..is a rainy day today and Ms. Theresa had no problem showing me the unit, she answered all the questions/concerns and made this whole process very easy.
August 6, 2022
Google Public Storage Nachelle Williams
It's a wonderful company and at the location I'm at the property manager is awesome and kind very professional lady thank you so much Ms. Theresa 😊😊😊😊🌻
August 6, 2022
Google Public Storage Courtney Hunter
When I was having issues with my storage Theresa was extremely helpful and we were able to get everything squared away in a timely fashion. Theresa is very professional and is always going above and beyond to help when needed.
July 29, 2022
Google Public Storage Lamar McCoy
Theresa is the reason this is one of the best storage facilities in the area. As the owner of Mac’s Moving LLC I have frequent interactions with numerous storage facilities in the Houston area. I can confidently say that Theresa is one of the best property managers in the city. One who takes her job responsibilities and her ability to help very seriously. Which often includes going above and beyond her standard call of duty to assist all of her customers. She takes a hands on approach in providing a great customer experience for all the tenants occupying her units. She is definitely an asset to the Public Storage family!
June 18, 2022
Google Public Storage Larry Pinkney
Ms Theresa has done as outstanding job as the PM here. She is extremely helpful and always willing to assist customers when needed. She is the greatest PM that has been here in a long time!
June 12, 2022
Google Public Storage TC Charvis
My initial experiences (over the phone) started out as a hit and miss. I almost gave my business to a different storage competitor. But I chose to try again, and I’m glad that I did. I was able to meet one of the managers at the 249 location named Ms. Theresa and she was quite helpful! I am now a Public Storage customer and am looking forward to continued productive experiences.
June 9, 2022
Google Public Storage Steven Womack
May 31, 2022
Google Public Storage Christopher Alexander
Not happy about the constant price increases and ALWAYS being turned down on NOT increasing price after requesting a review. However, it was enough motivation for me to move out. So I am thankful for helping me move. Regretted moving out because of how nice Theresa (that was working Saturday) is. Also the district manager called to discuss my unhappiness on her own. That was impressive. The niceness and professionalism of the current manager (Theresa) and district manager are amazing!!! So I increased my rating from 1 to 3 because of Theresa and the District Manager. Can't be a 5 because Public Storage Corporate Policies that affect me but they force frontline to take responsibility for. It's corporate that is creating the issue and not the local face to face location.
April 25, 2022
Google Public Storage Shannon Bess
Mrs Teresa is the best
April 24, 2022
Google Public Storage Eduardo Tapia
The manager was friendly and helpful. I was satisfied with the rental.
March 26, 2022
Google Public Storage Roberto Cervantes
VERY PROFFESIONAL AND HELPFULL !!!!!
March 23, 2022
Google Public Storage Mohammad Ferdaws
Thank you Lolita for the excellent services. I appreciate your professional behavior. Wish you all the best in your career.
March 8, 2022
Google Public Storage Brian boone
I visited this location to make a payment and was greeted by Lolita. My experience was positive.I would definitely come back again because customer service was great.
March 4, 2022
Google Public Storage Robert Kennard
I have been an occupant of this establishment for over a year and although admin has changed several times since. Theresa has been the best manager I have seen (to date) and often times go above and beyond to secure conclusions to whatever the problem may be.
March 2, 2022
Google Public Storage Sonia Estrada
Lolita was so helpful and informative, helped us find the right unit. The place smelled very clean, security was my main it was, also setup on app easy. 😊 Thanks
February 28, 2022
Google Public Storage King Jayyy
The front desk Lady Mrs.T was fat and efficient it was an in and out process she even provide security as I moved my stuff in she patrol the area.
February 25, 2022
Google Public Storage Gwen Murphy
February 25, 2022
Google Public Storage Charlene Taylor
MS. Theresa is the best ever!!! Very helpful and friendly!!!
February 16, 2022
Google Public Storage prabhjot singh
Lolita is the best! She went way above and beyond to ensure the experience even when I walked in right at the closing. Friendly service and super helpful, didn’t mind staying late to ensure I was taken care of!! If management reads this she deserves a promotion! God Bless!
February 16, 2022
Google Public Storage Darin Banks
I visited this facility today and a young lady by the name of Lolita was very helpful and polite and made my move in process very easy and fast. The building was clean and we'll organized. Thanks again for helping me set up the app which was very useful and guiding me to my new storage space.
February 16, 2022
Google Public Storage rodgers allen
I store at this facility and have never has any issue. My space is always secure here at this location. Thanks to Lolita for helping me set up the app which is very well needed. I will definitely recommend this storage to family and friends.
February 16, 2022
Google Public Storage Emilia Barboza
Lolita was sweet and helpful! Thank you
February 9, 2022
Google Public Storage Cristal Vasquez
I was greeted by Ms. Lolita and she answered all our questions. The location is very nice . Her personality is amazing and very sweet. She needs a raise
February 9, 2022
Google Public Storage Jairo Perez
Lolita was very helpful with the whole process and gave me a great deal. The property was very clean and well kept and they had the perfect space I needed.
February 9, 2022
Google Public Storage alphonse
Mrs. Lolita is a great help and made sure everything was well taken care of. The facility was very clean. This is a great secure location. Thanks Lolita for making my experience awesome.
January 12, 2022
Google Public Storage Ricardo Villanueva
Por ahora funciona bien