Public Storage Self-Storage Units at 6336 Fairdale Lane, Houston, TX

The person who attended me is named Steve was very professional in what I was looking for. He went through every detail on my rental unit and it did not take a long time to finish the process. In my opinion he was very professional. I would recommend this public storage.

Needed help with making an adjusted payment and Lisa and her manager were awesome making time in their busy work days to lend a hand! Lisa made sure everything went smoothly and helped make it happen in timely manner. Many thanks to Lisa and her manager!

Nothing like having great customer service . I will recommend this place to anyone looking for a storage unit. Steve was awesome

Steven was the most help at Public Storage he gave me expert advice and also help me with the heat and giving me cold water what a great guy and good experience at Public Storage on Fairdale.

My unit was not ready at all and I never moved in. This place is not clean and the manager never answers the phone. The reviews on here must be from her friends as this place was scary and looked like people lived here. Don’t rent here! Again the positive reviews are her ppl who live in the units or ppl the manager knows.

Lisa has helped me out since I first got my unit. She is very fair, understanding with any issue I have ever had, and always tries her best to make things work.

Hi there 🤠👋 I never write reviews but in this case I found an angel at Public Storage.. Miss Lisa who is the property manager there went above and beyond her call of duty.. She was more than welcoming and helpful with my move in..And the bottle water was a great under the hot Houston ☀️. Thanks Lisa for your help and hospitality.

Thank you valerie for taking your time to help me with my unit and show me 3 unit and very nice lady

Thank you Valerie for my unit very nice lady Verte good customer service

We just got a unit at this location the staff was really helpful Ms.Sierra was really polite and helped us a lot thank you so much for your help.

Today I called and Had a few questions about a storage space I’m looking to to house my business furniture though I hadn’t secured a space . Ms Sierra was very much helpful and kind to me. I just appreciated her kindness after dealing with an attitude from another employee at another property . Customer service 10/10

Never rent from these people

Ciara was very nice and helpful, she stayed in contact with me and waited for me until right before they closed so I could get signed up the same day.

Extremely helpful employee assisted me when my brother was killed and we needed access to his unit.

New Update!!!!!! Today, on 23rd of the month, my credit card has already been charged for the next month! What kind of company sets the Autopay for the next month 8 days ahead of time? Now I have to call and waste my time to ask my money back again!! I'm trying to give them a better rating, but they just keep amusing me with their new ways of putting their money first! (They have to first make sure I am planning to stay there for the next month before charging me already!!!!) changing it from 3 to 2 stars now! Since it is a self storage, the only thing that matters is the company attitude for rating. When I moved in, it was on 28th, so I was charged for the last 2 days of the month. I am moving out today on 7th, but I paid for the full month! It is stealing people's money. Double standard is never acceptable for me. I'll never use their storage. It's a very cheap behavior, and I never trust businesses like this. The first day their system was not working, so I had difficulty for the first week to get inside because they couldn't add me to their app system. Inside was not very clean, just a regular space. There was something on their ceiling which was all over my stuff and I had to clean them each time. Update: I gave it a one star first. Half of the problem was solved with Fransisco(I hope the name is right) about the last month charges. So I give their effort a five star trying to keep their customer happy. He explained the place is old and under renovation, however it is what I said already. He was very nice and helpful.

Kaylin was so sweet and so nice to help me fix my problem. And thank you so much

Had a wonderful experience with Kaylin. Made my purchase smooth and easy. Highly recommended to see her

Kaylin and Sierra was very professional and helpful with getting us settled into our unit

Amazing services !!!! I love the REP Kaylin

I have Been renting here for a long time Now an every time i come my experience. Here is always amazing with Kaylin she is very nice an helpful

Kaylin was the nicest and very informative! Great customer service!

Where I keep all the good. Manager is on point with everything

My visit todas With Kaylin Was great she Was patient With me in helping me pick the correct space

Kaylin was an excellent help today thanks

Kaylin was very nice and patient with helping pick the correct size space I needed

Kaylin was awesome and went above and beyond to help me out while no one on the public help line would, very resourceful and great storage place. Highly recommend!

Kaylin was very professional and polite very informative didn’t mind going out in the rain to show me the space I would definitely recommend this location for obvious reason

Kaylin she was the best

Kaylin is the best and alway will be the best always helps me however she can this morning I was late on payment and she waved it for me so I save the extra $25 I’m kinda going through a lot so the extra $25 goes a long way for me she made my day today! She is sweet and kind hearted!.

Kaylin is great! smooth process. great customer service! will rent here again.

Kaylin was very patient an helpful I been with the company for a long time I had an issue with my rate going up next month an she was able to help me keep it the same good person hard working an committed to this facility

Kaylin, very pleasant and help me out with everything. Got me the best deal definitely recommend working with Kaylin.

Kaylin is awesome. She is the best. Her customer service and hospitality is something special. As a business owner (HTT), I can only wish to have an employee like her. And this is the truth. I'm pretty good with customer service but not too sure I'm as good as her. And that's saying another. Alex De La Garza

Kaylin ... She was very kind when I explain the situation with the storage unit I have. She was very helpful with the recommendations and I solved my problem immediately. Very nice person

Special Thanks to Lisa she did the best.

Kaylin an Lisa was very professional an polite definitely recommend this location the staff made my visit exceptional

Kaylin, thanks so much for your attention great... I expect to be back soon

Kaylin was very helpful great personality happy I rented here

Kaylin she did an amazing job I am truly grateful for her help

She did a fantastic job!! Awesome & Great Customer Service!!

Good store

Kaylin um very satisfied shes helped me alot.. thank you

I highly recommend getting a storage space over here!!! Ms Kaylin is SOOO sweet, kind and very Helpful!!! If y'all need a storage space this is the one!!!!

Kaylin made the process seamless and quick. Great customer service, she explained everything well and found us the best price for what we needed. Would recommend this public storage!

Tried several times to communicate with office personnel about why my rate keeps going up and no one ever answers I also got issues with the door coming off the wall and the screws are danginly on the rail reported this problem since I moved and has not been addressed also the light inside the unit is hanging out with the wires exposed and reported that too but no one seems to do nothing that people are just concerned about how friendly and nice the office staff is that the real means are not being met, will be moving out soon...

Kaylin was very helpful and informative. She is an excellent property manager. Keep up the good work Kaylin !!!

Kaylin has great customer service very professional an informative great experience

Kaylin has a great personality love how patient an how she explained everything to me

I lost my key to my unit an Kaylin was very patient with me when I was telling her I needled to get in today she explained everything to me an protocol an I had to respect it she was very professional I definitely recommend this property

Kaylin was awesome!! she was very helpful and knowledgeable. She had a can do attitude willing to go above and beyond for the customer. She made me feel very welcoming Thank you so much again Kaylin!!!☺️

Kaylin was very helpful I had a lil misunderstanding with my billing when I moved in she was very patient and informative in helping me understand... Thank you Kaylin

Kaylin is a very professional. She has a very good customer service. Really appreciate

Kaylin was patient in answering all my questions an helping install the app

Entrance is tough to make the turns into or ouf of. Otherwise nice place. Clean, clear, Doors and units in good repair.

Kaylin was very nice an professional she explained everything so that I would have a clear understanding she was very patient with the other customers as well I definitely recommend this property

Kaylin was very nice an patient with me very sweet girl

Kaylin , super nice, and helpful, she explained all the details for me .

Kaylin was very nice very helpful great attitude and very professional

Kaylin esta persona me atendió muy excelente Y vamos a trabajar más tiempo con ustedes

Kaylin has Great customer service was patient an professional.. didn't mind going out in a little rain to show me a unit.. very satisfied

Kaylin was very helpful took her time very thorough and office clean with great energy!!! I would be coming back!!! Thanks so much! Public Storage and to Mrs.Kaylin for great Customer Service 👌

The lady that helped me Kaylin was fabulous she answered all my questions and showed me what I needed it to see she explained it til I understand everything u can do good and go places with her she awesome

Kaylin great customer service awsome attitude

kaylin was very helpful an professional.. Great customer service it's always nice to see a friendly face.. i highly recommend this property

My visit to this location was undoubtedly pleasant. Kaylin was extremely professional while assisting me with my every need . I strongly recommend doing business at this location ask for kaylin .

Kaylin provided great customer service and did an excellent job with providing the best price options to store my items.

The service was outstanding! The office manager went above and beyond in helping me set everything up. She even stayed late to make sure that I was taken care of. I highly recommend this location for obvious reasons and would refer family and friends with confidence.

Kaylin she's knows how to take care of customer, she's very good in her job, she helped me a lot while I was having a n argument with your thank you Keylin

Kaylin was very helpful an pariente with app ser up great person very friendly

I came in today to settle a bill and the property manager, Kaylin was absolutely 100% amazing!! We chatted for a good 30 minutes and through that I saw that she has a great personality and stupendous customer service, she will do everything in HER power to help you with what you need done. She does what she can in her ability to keep the property safe and clean, she is there working all day with no back up and puts her all in the job that needs to be done. I can tell she loves her job and cares for her customers!! Kaylin: From the conversation we had today, you are an amazing mother and a fantastic individual doing what you have to do. Keep doing what you do, God got you and your kids, you will get where you need to be in life. When we got home, we sent up a little prayer for you, in God's time, you will receive your blessings. I hope you have many great days!! 🙏🖤 God bless.

Ms Kaylin helped me with all of my needs, took time with me, and her conversation was awesome. She has great energy & sweet personality.. love it ❤️

Called in to see availability. Shanelle was very helpful and knowledgeable!! Thank you Shanelle!

Great management !!! Came to check out unit prices and Shanelle was nice !

Recently rented a space here and kaylin was such a great help. She was super nice and made renting the space very simple, answered all our questions even though we got there almost to closing time 😂

Kaylin was very helpful. I observed her extreme patience dealing with customers. Thank you again for all your help.

Kaylin excellent service great customer service an was patient in helping figure out exactly what I need

Kaylin muy buena trabajadora excelente servicio...muy atenta...me gustó su presentacion

I was very happy to visit this location. Kaylin was very nice to me and she helped me get my unit

I showed up and was greeted by kaylin. She was very professional and knowledgeable. I had a issue with one of my units and she quickly fixed my issue.

The customer service was great upon move-in and move-out! Kaylin was fantastic to work with at this location.

I had a great experience with Kaylin I needed a storage every question I had she answered it she was patient an very nice very helpful

Great customer service and super helpful information, Kaylin is a ver sweet and helpful person and she walked me through the process step by step. So thankful to be her customer

I came to rent a Storage i got thé pleasure to met Kaylin âge WAS very Nice she explained everything in détails she i Gad a good expérience

I have a good expérience with Kaylin . She was very helpful and Take time to explain to me the process of renting . I'm happy to meet her .

So glad I decided to get a storage here. Kaylin, the property manager, was very friendly, helpful and accommodating! Though I purchased my storage online, it was very nice to meet her when I got there. She was very patient and answered all of my questions. I highly recommend renting here.

I had a good experience with Kaylin.she was very helpful and professional.

Kaylin thank you for doing your job she answered all my questions and helped me out the best way possible keep up the good work Kaylin we need more works like you enjoy and have a blessed day

Kaylin is the best rep at any public storage facility that I've ever worked at!!

Great customer service, staff was very helpful! Thanks

Miss kceylin was wonderful kind and I need more people like her in this world

Gracias ophelia for your help.

Kaylin was excellent absolutely perfect customer service

Kaylin was so sweet and encouraging, I’m so glade we came to this location and met her!!

kaylin was the helper of public storage did everything well there great person and great speaking i love it 5 star

I called earlier to ask about the prices of the storages and spoke with Kaylin, who was absolutely amazing and helpful to answering all of my questions. Not only was I satisfied with the prices but the friendliness of staff, Kaylin topped it which brought me here to this review. She was very educational on making sure I understood what I needed. 5 stars for you guys!

I'm only giving 5-stars for the customer service. I started to book online but finished at the store with Kaylin. She made the finishing process EFFORTLESS and quick. She explained everything thoroughly and with ease. My only complaint is about the upkeep of the property. I couldn't turn the light on in my unit because there was no string to pull for the ceiling light. I'm only 5 ft so I had to use the light on my cell.

Very good service at this location. Kaylin was very helpful.

Great customer service goes out to Kaylin she was very helpful to me. And I really appreciate her help and great awesome service. Thank you so much 😁😁

Excelente

Kaylin is the best, explained everything very well! I’m pleased with her help!

Kaylin was very friendly and made it very easy for me to reserve a unit.

The door of my unit looks like someone was trying to break into. The office was totally unbothered and offered to government me another unit. Its not easy for me to move my stuff and apparently fixing the door will take time. Looking to move elsewhere as it's not a secure space as they claim.

Manager Mr. Terrance has great customer service. He was very helpful and patient today.

accessible 24/7...

Had a very good experience with Kaylin St.Julien she’s awesome great and positive experience

Great Communication skills from kaylin St.Julien Great experience I will be back

Kaylin was great she had a very difficult situation and handled it with extreme patience and was true professional. She really needs a raise she is TERRIFIC!!!!

Kaylin has been more than awesome .she made the process simple and stressful free.

Kaylin the best customer service ever

Hi how are you Kaylin she's very nice person I've neither met and she helped me out pretty good with my unit and she cleaned it and I really appreciate that is that I got everything easy I'm very happy very happy and thank you so much Kaylin

Awesome service!

Kaylyn has great customer service was very nice helpful an patient

Just want to send out my most sincere thank you to the Office Manager kaylin. She was of the upmost assistance to me obtaining the right type of storage unit that best fit my needs. She took the time, explained everything thoroughly and walked with me to see my unit. Thank you for being a wonderful person and I hope to see you again soon to when I return to pick up my things!

I put my stuff here thinking it was going to be ok . When I come back from my trip all my stuff was gone someone brake into my storage and took all my computers TVs clothes boxes full ect on a value of 15000 dollars. Now the insurance is just covering 5000 . Storage people didn’t even talk to me to say I’m sorry they just gave me a brochure and told me call your insurance. Very disappointed of this place .

Best in galleria area.

Hamesh was more than helpful so we can pay online. I sometimes have trouble walking, today I have a sprained ankle, and my husband works out of town. Thanks to Hamesh we don't even have to leave the house. Thankyou

Latoya greeted us with a big smile and was very helpful. Great experience

Latoya was very nice and helpful .

Latoya brown is a excellent help She may share my need are met In very polite

Toya went about and beyond to make sure I got what I needed from boxes to the size of the storage a space I needed… I was having a really hard time moving and she called to follow with me to make sure I didn’t leave anything out. Thank you so much!

I appreciate all the help I received from Latoya while reserving my storage space…. Great job

There fantastic especially latoya

Latoya is excellent very good customer service

Good service but horrible gate hours (9.30am to 6pk) maybe can change my mind when they change back close hours

They are closed all the time, they close the gate at anytime and you cannot get your stuff when you need it. The gate hours is 6:00am-9:00pm and they open it from 10:00am-4:00pm.

Latoya is awesome got me in and out

Great service! :) Latoya was excellent

Ariauna and latoya were great help

U like the place cause it seems to be safe but also I've noticed that every 5 to 6 months the rent goes up and up and up. Especially now with this Covid-19 the rent is rediculous high and they are taking advantage of people....

Latoya great

Latoya is good great place

The Girls are great

Latoya was very helpful and informative gotta luv her

Don’t trust “Contactless” check in Not only did the app not work but it took them a week to call me back. I was in the middle of moving and booked online. It was listed as contactless but they didn’t inform me of the entry only during office ours. 6336 Fairdale LN in Houston was the worst experience EVER! Not even the district manager has respect for customers. Called customer service over 10 times and never spoke with either on the “Emergency Phone” they have for emergencies. My move was terrible and $360 in moving fees later I chose another reputable storage.

My husband and I have had storage spaces there for several years. LaToya has always been very professional, kind and helpful. She is a wonderful ambassador for the company and is very much appreciated!

Ms. Latoya was more than magnificent. She was able to secure us with plenty of storage and even got us free month of storage. $1 for the first month. Incredible deal and great service from Ms. Latoya. Thank you.

Ariauna and LaToya were very nice and helpful !

I needed a storage and went here because it is near my apartment and truly did not know what to expect. from the time I stepped in the door - Latoya provided an impeccable customer service with a genuine approach that made my experience top notch and appreciated. The entire experience was excellent. I truly recommend this establishment to those seeking a great storage place.

Latoya is awesome great place to store

Great customer service!

Ebony provided me with excellent customer service very profesionales. Today Faisal was very helpful and nice.

Latoya from public storage gave excellent customer service. She also gave me a deal to move in to storage for $1 the first month. The space is very clean and quiet with no bugs from when I inspected my space. I would highly recommend this public storage to anyone. Latoya is great and her service is warm and welcoming. I feel my items will be safe at this location. Thank you Latoya for your welcoming experience and I am glad to have my items here at this public storage!

Latoya is awesome got me in and out just love it

Great place, good price friendly staff Latoya is amazing i highly recommend this location.....!!!

Latoya Washington very helpful

Latoya Marquita and Arianua are amazing sales people get you what you need you'll be in and out awesome place to be

Latoya was fast and very knowledgeable will be back to see her soon

Great place Latoya is wonderful very informative beautiful woman

I always come to fairdale to make my payment Latoya always greets with an warm and friendly smile Great customer service speedy service

Latoya is such an amazing person great customer service and very friendly .

Latoya is awesome

Latoya was super helpful!

Latoya the property manager is great and the best, always helpful. 1st class and full of fun, always great laughs. Should rent with her.

Good morning, wanted to give review about the employees of public storage. Latoya and Marquita are very helpful and engaging.This is my first storage rental and they made my experience very satisfied!!!

I had a very pleasant professional encounter with Marquita and Latoya.

The staff has excellent customer service I recommend you keep your stuff there

Toya and Marquita are super responsive and very friendly. They have gone above and beyond to work with us and help us out. HIGHLY recommended

GREAT CUSTOMER SERVICE! ARIAUNA WAS A GREAT HELP, HIGHLY RECOMMENED!

Marquita was very professional everybody is nice

Latoya was awesome and lovely

Latoya was very informative awesome job

Cómo se puede abrir la puerta para entrar a la parte de adentro los códigos de 5 números o donde te lo dan cuando lo rentas

very good service

Very efficient and friendly service. Contact and distance precautions in place.

Layo ya es great

Excellent experience and customer service. Safest place to put your stuff in Houston. Nicest front desk ever.

Latoya was excelente aviso

Latoya was great

Latoya was informative and very nice will be coming to see her often

Latoys was awesome

Wonderful service👍🏾 employe Bebe signed me up quick and easy. Will recommend to everyone

Latoya

latoya was awesome got me in and out

very good workers sympathetic and kind

Latoya is such a great and helpful person, very professional.

This has to be the worst storage company out there. Not only has my original rent for a 5x7 unit gone from 70 a month to 142.00 a month in 4 years they have decided to evict me due to covid19 virus when no one is working the city just barely opening up. Does 5 years being a customer mean anything. I should of moved out a long time ago...never again will I do business with public storage

They constantly changed their rates every month from $50 to $80 or more. It was never steady.

Staff members are very helpful.

Had a great first experience, very helpful and kind! Would recommend

Marquita was extremely nice and efficient. I was able to view and lease my unit within 30mins.

Good customer service easy going ppl and really work with u

LatoyA and Hiram was awesome just come and see them

These girls are awesome

This place is awesome

Good service.

Thank you Marquita for your awesome service (my family really appreciate you)

Fast and friendly service great customer service. Very clean and pleasant location. Marquita was great.

Customer service is exceptional latoya darryshia marquita and malisha can you say awezome

I really did enjoy the service of Darryshia, she was very professional and sooo nice! Keep up the great work guys.👍🏾

The crew you have now are excellent always smiling and when I need something there always there thank you

Latoya was great love her customer service very lovely

Everything was quick and smooth, the ladies and gentlemen at the property we're very attentive to my needs. Thank y'all.

Ladies where very helpful. Thanks public storage.

Customer servicw is great

Great staff service , clean and safe location 100% recommendable

Great service Excellent staff Marquita was great help thanks .

The experience was great!!!! Marquita were very professional and efficient. Thank you public storage!!!

I’ve went here the customer service is excellent. LATOYA help me out in was very Patient with me and very friendly.

To be honest this is the best place I've have used to store my belongings. They have great customer service and representatives for this location. I have been here for month's with them and never had an issue at all with anything as far as payments, storing, moving..etc! Shout out to Marquita for outstanding service and educating the customers on policies & fees etc.. We appreciate you and thank you for all you do.

Love the girls here great place

Very lovely ladies great customer service

Latoya was completely informative, got me in and out quick. Very helpful and kind. Greatly appreciated (:

The experience was great!!!! The girls were very professional and efficient. Thank you public storage!!!

It was alarming about the awful smell in storage hallways. The “temperature control” units are less than desirable. It is at 80 degrees so don’t know what I’m paying for. Also, they seem to have a mice infestation issue in the building I have my things in. Every time I am inside organizing, you can hear the “squeaking” and little scratches from the critters running mayhem. Ran into a storage unit neighbors earlier this year and they had a box shredded to pieces. Caution to you if you do business here!

These employees all worked with me and bent backward to accommodate my family's request — a professional and intelligent group of employees.

Latoya was awesome very friendly and professional

Great place great people love it

Latoya was great got me in and out

Great location 👍🏾

Great customer service !

We worked with Latoya Brown and she was very helpful to me with the things i needed

Latoya brown was very nice and courteous while being service

Soo good and favorite helpful

very nice and good people especially MALISHA she always helps me out and always has a smile on her face

Latoya was very informative And she made me laugh keep being AWESOME!!!!!!!!!

I love this facility nice and clean staff is nice and beautiful

Very I e people and good service

The warm and thoughtfulness of employee Latoya Brown was refreshing to see and experience will enjoy working with this wonderful company

BEEN WITH DIFFERENT PS LOCATIONS FOR THE LAST FIVE YEARS, OFF AND ON. BUT, I MUST ADD, MY BEST OVERALL EXPERIENCE HAS BEEN WITH THE MANAGER (LATOYA) & STAFF @ THE FAIRDALE LOCATION IN SOUTHWEST HOUSTON. ANY AND ALL ISSUES HAVE ALWAYS BEEN HANDLED EXPEDITIOUSLY. IF, IN THE FUTURE I'M IN NEED OF SOME TEMPORARY TRANSITIONAL SPACE, ILL DEFINITELY BE RETURNING TO THE SAME FAIRDALE LOCATION. THANK YOU FOR YOUR DUE DILIGENCE AND EFFORTS TO KEEP THE CUSTOMER "THE" PRIORITY

Ci Ci was great

Jenesha was very helpful! Got me in and out quick!

Latoya is verte especial great place

staff was very polite towards customers

Great place great staff

Great place to store excellent service absolutely adore latoya

Darryshia was very prompt, helpful, and friendly. Would recommend !!

Latoya was very helpful thank you for the service

Cici was very polite and handled our business quickly.

Latoya was great provided me with excellent service

The girls here are very friendly and very helpful. Excellent place to store at

I love the girls here

thanks to these beautiful ladies... quick and reliable service.

Latoya was great. Awesome service.

My experience here was very pleasant. Darryshia was very professional and very patient. I'm glad I chose this storage facility.

Great place

VERY GOOD CUSTOMER SERVICE EXCELLANT PLACE TO RENT. DARRYSHIA WAS VERY HELPFUL

As always, the best storage I’ve known. Darryshia was of great assistance. Thanks once again for the fast process. Time to move my stuff in :)

Great customer service, wonderful personality and prompt and efficient... A must go to storage!!!

Latoya is amazing!!! Great at her job and a fun laugh :)

Ci ci and Latoya was great i appreciate your service ladies

great servicd nicd people

Great Service! Clynita provided excellent customer service and made sure I was satisfied! Will recommend to others

Darryshia was very helpful in assisting me in getting a storage for my father's items after he passed. It was a very hard time for me but she was super nice and friendly, making my process a lot easier. I will definitely use this location and others again.

LaToya was very helpful, humble and she had a great attitude.

Great with customers

Latoya got me in and out great service

Latoya gave me excellent service

Toya gave me excellent service

Great customer service. Was able to walk in and rent a space in less than 30 minutes. Thanks!

Love this place! Great prices! Wonderful customer service! Darryshia was super nice, professional and knowledgeable!!!!! 5 stars!!!

Stopped in to look at a unit. Alexandra was very helpful and professional. Thank you.

Latoya was very informative great customer service

Latoya was awesome hoy me in and out quick i would recommend To my friends crear servicios

It's very Affordable people make you feel like family My stuff is very Safe

Darryshia was very helpful with my rental process she recommended supplies that I would need for my rental and made it very easy for me to be in and out.

They were very helpful with a situation about my storage space. I really appreciated it

Excellent

Latoya was great

Latoya has a great customer service attitude and helped me out like no one had. I recommend when you come here ask for her and she will go above and beyond her duties. Thank you Latoya...

The girls here are great love coming here

Latoya was excellent she provided great customer service

Latoya was very helpful

Excelente guest servicio

Latoya is great!!!

Latoya was great

Latoya was very knowledgeable and has excellent customer service skills way to go public storage

Eric was excellent

great experience! smart staff! thank you Alexandra for all of your help and knowledge!!

Latoya was great excellent customer service

Latoya wAs great

Latoya es very helpful

Does anyone know if it has ever flooded here and things were affected on first floor?

Angela was very informative and detailed everything i would need to know.

Just got my storage space here with Toya, she was awesome and nice. She was detailed and precise with the description of the units and answered every question I had. The storage is huge for a reasonable price!

This place and staff is awesome

Te girls hete are great excelente customer service

They customer service Washington great...they ladies are very nice

Was promised that they would honor the online price and they have not. The past two months I've been paying almost $70 more than I was promised. (including the fees because by the time management returns my calls I have incurred a late fee) While the staff at the actually location seem to try their best and seem fairly pleasant, the District Manager David Spade has very poor communication skills and has not been helpful at all in resolving the issue. I would not recommend this place for storage.

Angela and toya were fantastic!!!

Greatest storage experience ever at Public Starage on Fairdale Ln. The office staff is A1!

Excellent staff cool people i love coming here will be back

This was a great place great assistance, i love it. If you need any assistance, they have the nicest people to assit you. Great place and recommend at any time

The staff was very professional, the unit was clean, with easy access..I was very pleased with the service..

Customer service is excellent great location wonderful staff

The team you have there are so helpful and always so nice , I really appreciate them , so happy with the service they give me .

Great management Clean safe nice place to store your stuff

Latoya is awesome 5 star service all the time no one does it better

The girls was great with helping us find a space Great service

The girls are really nice here and give good customer service.

Very friendly and pleasant

You’ve been great in all ways.

The ladies in the front office were very helpful and helped make my move in process very efficient!

Latoya is the best staff excellent work and she deserve more than 5 star

Angela done a awesome job with the whole process, I'm pleased.. come getcha 1..

This place it's infested of bed bugs and cockroaches.😨

Had a great experience the girl really help me out

It's a place you can keep your stuff. It survived harvey, but if you are considering non climate-controlled weigh your options. The insulation had fallen in on our unit and there were bugs. When we got our stuff out finally we had to be strategic about what time of day we went because of the heat. Lucky we brought gloves so we were protected from the elements that we hadn't brought to the unit.

Latoya was the best. Great customer service, helpful, got all my concerns resolved. GREAT SMILES.

Latoya, the propertyanager, was delightful to work with.

Latoya is great awesome manager

La’Toya Excellent Customer service and very knowledgeable! I would definitely use this storage place in the future!

Latoya was great excellent customer service I will definitely be back

Angela went out of her way to accommodate my needs. A+ Customer service. Highly recommend.

Tarmara & Alex gave me great service and were courteous

It was a grate experience every one was very helpful and knowledgeable

The service is great

The customer service here is great

I go to this location to pay my bills and I'm always greeted with a smile,thanks latoya

The girls was awsome with helping me get a storage today...

The girls here are great and very friendly

Latoya she is really nice person really nice service with her

Latoya was very helpful today with the storage I needed to put my belongings in. She was very nice and friendly.

Tarmara assisted me and was very professional had a beautiful smile and great customer service ... 5 star customer service

Tamara C. was amazing and very helpful !

The woman was very polite and helpful. With her being by herself she took care of everyone in a timely manner.

Wonderful customer service ! Great place ! Friendly young lady Tarmara.

For the amount of storage the prices are horrible plus the storage lockers leak your stuff gets ruined

Latoya is amazing the nicest employee by far the best experience I've had

La Toya she is very Nice girl very friendly

Mrs Angela is a fantastic employee she was very detailed gave a lot of information and very helpful and has great customer service.

The ladies there were very nice. They helped me with all my storage needs.

Angela was very outgoing and informative. She was fast and helped with everything thing I needed done with u guys. Thanks a bunch!

The girls are great and very helpful

Very nice place n they are very helpful ppl working there

What time does the gate opens?

Latoya was great! The process didn’t take as long as I thought it would! I’d definitely recommend others to come here. And the inside of the office was so fresh and clean!

Great customer service and very reasonable pricing. I definitely recommend that facility and will myself use them in the future again if need be.

The girls here are extremely nice