Staff was fast and helpful . Also had a good attitude and a smile on their face .
Kiosk experience is smooth!!!
I love the worker samone she was nice , helpful , i didnt have to wait for her she was on top of everything. Awesome personality and i will definitely refer people to that location. . I love my storage unit.
Samone was really nice and helpful. I will be requesting her next time I stop by . She has great customer service skills !! Thank you samone!!
Simone is legit she did so great with her computer being down
3 words. I love it here. Affordable, spacious, magnificent. Thank you Public Storage team!
I recently used the Public Storage facility
and I couldn’t be more pleased. From start to finish, everything was smooth, professional, and thoroughly hassle-free.
What stood out:
The facility is spotlessly clean and well maintained. The grounds, hallways, and storage units were clearly cared for, which immediately instilled confidence.
Security is top notch. I felt safe during every visit, thanks to the gated entry, surveillance cameras, and staff vigilance.
The staff was friendly, knowledgeable, and efficient. They answered my questions patiently, helped me pick the right unit size, and got me set up quickly without any hidden fees or surprises.
The move-in process was seamless. The paperwork was simple, the access instructions were easy to follow, and there was no long delay or confusion.
Location and access are a bonus — easy to reach, well-lit, and convenient for loading and unloading.
Overall, this Public Storage location delivered a first-class experience. I highly recommend it to anyone seeking safe, clean, and dependable storage in the Houston area
Perfect customer service!
Carlton was nice. Easy to use kiosk on site
I had an issue with picking up my keys after there was an upgrade done to the property which caused them to need to replace my lock. Kemosi looked everywhere and found them for me. He went above and beyond. He also helped me get my rent reduced for the next 3 months.
Adrena has good customer relationship. I want to thank her for giving me a lot of information. I look forward to renting at this location with her.
Thanks Mary for your help and professionalism!
John was really great. He helped me out with my move-in.
The best highly recommended
Jon was great help me out a lot
Jonathan was very helpful he even spoke a little Spanish
Gabby was nice gabby was very helpful today thanks gabby
Gabby was very helpful with my move in thanks, Gabby
Gabby showed me exactly where to go and provided me with the best customer service with my move. She definitely went above and beyond. THANK YOU GABBY!!
Excellent customer services....
Gabby was sweet and very helpful Thank you Gabby again 😊
Shakila was really nice and professional
literally so amazed at the help i got from Shakilah She’s truly heaven sent she went out her way to help me and i couldn’t be more grateful for her and her services !
Shakilah the best costumer service keep doing a great costumer service she’s very nice and polite 👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Shakilah was very helpful and provided great customer service .
Chandice is great. She made me laugh and have fun when I get my storage. Thank you again.
Shakilah Was Amazing She Is A Great Asset To This Company , Great Customer Service 👏
Richard was very kind mannerable and informative of very pleasant showing will come back when I downside
Thank you Danielle you provide the best customer service at both locations
Thanks Danielle for your excellent service! You made everything so easy.
Thank you Danielle and Tarsha
Tarsha cole was a amazing customer service agent
don't know why you going up on the rent it's high enough
Today I visited the public storage on Fondren and was serviced by Mr Matthew and he helped me find exactly what I was looking for 10/10 recommend doing business with this storage company.
Kandi got good customer service
Will solve your problem with a solution.
Chasity and Matthew were on point. Got to catch them when you can though
Chasity and Matthew were great ! Awesome sauce
Miss Chasity is very nice she help you when it’s time for her to go home to take the time out for you and make sure her job is done correctly.Add the store was very nice and clean.