Public Storage Self-Storage Units at 7255 Highway 6 South, Houston, TX

Vionda, This is a Very nice, friendly, professional Public Storage Employee. Vionda, is a great person.

Vionda is very patient and has good customer service. Helped me when misplaced my keys and to update my information. We couldnt find it and she had good patience.

Vionda is amazing. I’ve had my storage for over 3 years now. So naturally with me relocating I misplaced my key. I felt like I was getting the run around because I’m not physically there and authorize users have limitations. And I do understand policy. But after communicating with Vionda, everything was done the same day and I hadn’t even known my lock was taken care of until the following week. She took care of me in no time. I’m so grateful and she was a pleasure to deal with.

Vionda, very nice and attentive

I recently just decided to not keep my storage. The front office young lady at 7225 highway 6 South was magnificent. She made the transition untroubling. She went above and beyond to meet my needs in a small amount of time. I appreciate her and public storage for all their time and effort. Thank you Ms. Viova.

Vionda is very professional. Very caring Good customer care. Helped me with the PS app. I didn't know I could open the gate much easier. Thank you!

I been here since 8:50 last I check it opens at 9am now this lady told me 9:30 like y I can't go to my storage

Did a rental with Vionda and the process was fast and easy.

I came to the storage today and was greeted with very good customer service ! Vionda was very helpful and was able to get me into the unit !!

Vionda, has great customer service very polite I will definitely recommend her and this location

Vionda helped me out today. Great customer service.

Vionda, she’s amazing with great customer service.

Did a walk-in today, and the process with Vionda was fast and easy. She helped me download and log in the PS app. Great customer service!

Rented online and Vionda helped me with the PS. Where I can get in and out and view account. Great customer service!

Walked in today to rent and Vionda had great customer service !

Vionda, service for me has been above and beyond. My move from one storage to another she found an old school picture of me that my Dad had saved that meant a lot. She saved for me till my next visit to pay for my storage. Vionda Also keeps a great property with no issues. Thank you Herbert Hodges

I am a former customer, and I came back to rent today. Unfortunately, the size I wanted didn't have the special, and Vionda tried to reach out to the nearest location with no answer. She was able to assist me in renting at another location and getting a special. Vionda's Customer service is always great!

This was my first time renting a storage and I’ve had an amazing experience so far ! Vionda has been so helpful and made everything genuinely smooth for me ! I was able to get a safe space to keep my things until I move! Thanks you so much !!!

We planned to move from the current unit to a smaller one a few years back as we didn’t need all the space, but didn’t have time to do so. Finally we got some time and stopped by. Manager Vionda was so pleasant and extremely helpful. She made the process easy and simple. While we were moving our stuff to the new one, we saw Vionda several times moving between storage buildings, checking on things and cleaning things out. She’s a hard worker, even during a very hot day in Houston! We appreciated her service and please stay cool and safe in the summer heat❤️

Vionda has excellent service! Every time I speak with her and she is very helpful!

Storage place is clean overall. Happy with cleanliness of the place. Manager however seems to always be having a bad day, She is rude and sounds like she hates her JOB at Public Storage. I recommend fixing your issues online and use the manager as last resort. Good luck.

Vionda, My experience with her was Excellent. And because of the way she attended to me I will refer my friends to this location.

Vionda helped us rent a storage. Fast and easy. Thank you!

I've been renting here for awhile and Vionda has helped me out everytime. I was able to keep my storage with the options she offered. Thank you for caring about your customers! Keep up the good customer service!

Vionda helped us today the process was fast and easy! Good customer service.

I have been renting here for sometime and Vionda has great customer service! Always looking out for her customers.

Vionda has great customer service everytime I come into office! she’s the reason why I stay there !!!!Top Notch First Class Operation !!!! As a Veteran it’s honor and pleasure to connect with Amazing Businesses who set standards and raise the bar of Excellence. Glynn Jackson

Viond is a very helpful person, kind, willing to go the extra mile. This young lady works very hard out in hot weather I hope Public Storage acknowledged this young lady and give her some recognition and possibly a raise

First time renting and vionda was a great help. Fast process. Thank you!

Vionda was of a great help. I ask a million questions and she had the patience to walk me through everything and help me out. Thank you so much for your mannerism and make this move an easy process.

Vionda .. Waaooow! This is a Very nice, friendly, professional Public Storage Employee. Vionda, is a great person.

Walked in today looking for a storage and vionda made the process fast and easy. Good customer service.

Vionda always helps me out. Great customer service. I drive her crazy but she is very patient with me. She is such a sweetheart. I was able to keep storing with public storage with her help. Thank you for your hard work Vionda.

Vionda is the sweetest ,helpful person I've ever come across.Customer service is outstanding. SHE IS VERY N PATIENT and cares about people.Keep up the Great work Ms.V..Public storage is lucky to have you seriously..5 stars but if I could it would be 10 stars.

Am writing this review for Vionda I guess she is the manager of the facility, she does her job tactically not only at the front desk but work to make sure the facility is secured I remembered a day I forgot to lock my storage properly she took her time to call my attention for me to come lock it properly and if anyone comes in she check to know where the person is going to thumbs 👍 up for Vionde, good job!

Vionda was a great help With me at the public storage definitely a 5 star experience thanks again

Vionda is a sweetheart. I had several questions since it was my first time using the public storage service, and she was attentive, and kind and delivered answers to all of the questions I had. I highly recommend her customer service!

I want to start by saying that this was the first storage I've ever rented. Vionda not only did her job but also, went above and beyond!!! Making sure as a customer I was treated with respect at all times and provided great customer service for over a year. My belongings was always safe and I never worried if anything would happen. When I did move out everything was just as I had taken it in. Again, Vionda you rock keep being awesome !!!!!

My mom stores at a different location and Vionda took time to help her out today. Very good customer service.

Vionda has great customer service!

Vionda has great customer service! Everytime I come in she is ready to help. Keep up the good work.

Great customer Service Vionda Wonderful and Great personality really rare to find. Works for the benefit of the customers.

Vionda good customer service and very professional and answers all questions

Vionda gave me an exceptional service! She took time explaining in details information that was not clear! She is so awesome!!!

Vionda was so knowledgeable and friendly she helped me out with my move out she has outstanding customer service I would recommend her over over and over again.

did a walk in today and vionda made the move in process smooth and easy. helped me setup public storage app!

Vionda has been very helpful any time I am in need of assistance. With good manner and good reception. Great job!

Vionda was excellent! She assisted me in choosing the best unit for my needs and was very helpful . She was very informative and I’m very pleased that I chose this facility, it is convenient and Vionda was great.

Man, can't express how wonderful it was to deal with Vionda. I rented a unit there for a while and on my move out day, she helped me out a lot.

I would give it 5 stars if the hours weren't so bad.

We have a storage unit here. No one ever answers the phone. Can’t reach anyone. Go by the office and no one is ever there. Being charged late fees after specifically telling them my mother gets social security and can’t pay til the 3rd. Yet they still charge and no one to talk to about fixing it

Vionda was awesome, she made it easy, she took the time to explain everything and set me all up with the access codes, with the app, etc.. made sure I had everything I needed before I left so I can have flawless access to my unit, Thank you so much Vionda Great job, Happy customer 10 stars...

Vionda has great customer service and showed me how to use the ps app as well.

Vionda made move in easy and quick.

Vionda was a great help today. great customer service !

Vionda is great She is so helpful always .

Do not use this place! I’m not sure if this is how all the public storage locations are run but I will never use public storage again! I’m currently sitting at the property as people walk up to the door and they are not here. They have a lock on my storage I have paid to be removed and this is day 3 they have not taken it off so I can remove my things. They do not answer the phone. They called earlier today to tell me I need to purchase a new lock after they cut it off I told them I would be by today to remove my things and they never told me they were leaving the property unattended for the rest of the day

Walked in today and vionda explained everything for me. Rented on spot. Good customer service.

Vionda has such great customer service. Her public relations and the way she handles issues with customers is superb.. ,very articulate ,patient and civil. I highly recommend her to any position of trust and authority

Thank you Vionda for helping me with getting the best deal and obtaining my first storage at public storage . She was quick . Informative with the different sizes and very accommodating.. if your looking for a secure place to store your items go to public storage I prefer this location . Ask for Vionda she will take care of you …

Vionda was a great help. Very professional. Good job

It was a great service by Vionda. She always approach me very well and calm. As a customer, I will like to refer friends and family to this location. Once again, Thanks for your service Vionda.

Vionda thank you very much for helping me getting my reservation adjusted and fixed. I really appreciate you god bless you.

I’m from another property and Vionda was ready to help me in different ways. She help me update information and download /created my public storage account and so much more. Great customer service!

Vionda has always been a great help! Great customer service all the time!

Vionda has great customer service!

Vionda was very helpful.

Vionda was a great help today! Took the time out to help me and I store at another location. Solved my problems I have been trying to solve for months.

I am a customer at another store. I came in to this office and Vionda was such a great help this morning! She caught and taught me a few things this morning. I am so grateful. They need more like her. Thank you so much again for making my day. She deserves ten stars for the miracle she worked this morning, she even prayed for me and helped me with downloaded the ps app. She needs a raise! Excellent customer service!

Vionda was very kind today.

Amazing Kelton , sensational- Great customer service . Helped us with everything we needed , All went smoothly

Vionda really came thru for me in my time of need I appreciate her handling me like a human being rather than just business!

Everytime I come in office vionda has been so nice. Great customer service !

I want to take the time to personally Thank The property manager Vionda who walked me through creating an account to pay my public storage. I have been renting since 2020 and use to live in close proximity to the storage. I have moved further out and was going to drive over to add my new card to put on file. I want to add that I am older and I find that in customer service alot of people do not have patience with us senior citizens. Thank you for your patience with me and encouraging me that I could do it . I wish there were more people who understand that when you have managers like Vionda it speaks volumes again Thanks for your courtesy From Ms. Tracey

I came in to make a payment and Vionda helped me to log into my account to make payments. I didn’t want auto pay so i never did it. She walked me through it. Now i can make one time payment online without driving to the office.

Vionda is a very nice association, she treats her client with dignity and respect.

This is the best Public storage ever. If you need your belongings safe and well kept this is the right storage for you. Plus the staff Vionda is a wonderful person with good customer service. She attends to all complains and treat everyone good and equally. I will definitely come back. Thank you Vionda

Came in and spoke with Vionda. She was a great help in my move out process. I would recommend storing here with her. Great customer service.

Vionda has really good customer service. When put into a situation she always tries her best to help!

vionda has been a great help today!

Vionda was very helpful in getting us moved out and literally came and helped us! Thank you! This place is clean, well-kept, and safe. I was never worried about being messed with or my stuff being unsafe. One thing I didn’t like about here Was that you can’t get in after 6 PM. It didn’t work with my schedule to keep my things here since I had tools and things I needed sometimes but couldn’t get to.

Vionda helped me out today. Good customer service!

Vionda tried helping me with ps app today and with other stuff on account!

Was driving by and ended up renting at this location. There were cheaper locations but I chose this one closer. Vionda made my move in fast and easy !

I received a email yesterday about my unit . I came in this morning regarding the issues I had a lot os issues but vionda help with everything.I’m so happy with her customer service.

Vionda has been very helpful for months with my situation. She has good customer service and is funny. Even after I vacate I will remember how helpful she has been.

Vionda was a great help today. I lost my keys and she held on to them not knowing who they belonged too. Thank you sooo much!

Vionda was very helpful in getting my reservation adjusted and fixed. I really appreciate her being attentive and helpful. I had a great experience with my move in today! Thanks

I walked into this location after another said they were closed and Vionda was ready to help. She looked up my account and showed me the size I needed. She answered all questions and gave the best customer service!

I was at my unit and Vionda stopped by to check on me. She saved my life lol ice cold water in this heat and anytime I go to the office she answers all my questions professional manner.

Vionda helped me out early this morning. You make a good manager thank you !

This morning we were in a tough situation and vionda really helped us today.

DO NOT STORE YOU BELOINGINGS AT THE 7255 HWY 6 Houston Tx 77083 LOCATION!!!!!!!! My unit has been broken into 3 times. They have stolen all my things and Public storage will not compensate me. The so called property manager is a joke!!! She's incredibly rude. Every time you speak with her she sounds as if she doesn't want to be there or she's tired, or flat out just hates her job. She doesn't know how to speak to customers. She has jumped out of her car and started yelling at me when I tried to get in after hours. I never received correspondence telling me of the new gate hours. Had she told me calmly instead of yelling at me that situation wouldn't have gotten out of hand. Customer service is a joke!! They don't help customers at all. I repeat don't store you belongings at this location or any Public storage for that matter!!! If I could do no stars I would. They don't deserve 1 star! Then I get a call today from that same RUDE so called property manager "informing me of the new hours" . Just maybe I should have been informed $500 ago!!! Very tacky and poor services!!!

Rudest phone call I received today next time when trying to tell someone something say it nicely glad we moved from here

This is a very clean location. Grounds are kept immaculate. Customer Service is Awesome.

Vionda and Oriahna were great in helping me this morning.

Vionda helped me with my move in today! Great help. Keep up the good work.

Vionda really helped me out today. First time storing. She helped me me with the public storage app which made things easier. Professional and kind. Keep up the got work. They need more like you. Thank you!

Vionda was a great help today with my move in!

Vionda GIVES EXCELLENT SERVICE ASK WHO IS IN CHARGE TO GIVE MORE MONEY. ITS DESERVING FOR THEIR EXPERIENCE WITH ALL CUSTOMERS.

Barakallah Feekum

Just checked in. First time customer here. 11/6/2021. The lady working definitely sounded like she did not want to be there. Too bad I did not get that email she kept claiming I should have got with all the access information; I would have had a pleasant experience without facing such a rude employee.. She finally figured out I could use some customer service after seeing me scramble awkwardly for 5 minutes looking for the email I did not receive, and finally wrote the information on a piece of paper not before sighing of relief as I make my way out the store.

Vionda has been friendly, helpful, informative and has easily answered / solved any questions or concerns that I have brought to her. Truly appreciate this secure storage space at a great rate with friendly service.

The employees at this location are very professional and willing to help you with any question you have. I recommend this facility to all looking for a secure place.

VIONDA DID A BEAUTIFUL JOB HELPING ME AND MY FAMILY OUT.

I came to get a quote and Vionda was great! She answered all my questions with great detail. Also, the office was very clean.

I like the storage but price Increases if you stay there very long.

Vionda was so informative and helpful! She did absolutely everything to make the experience easy for me. She had a great personality.

Oriahna was Amazing!! She was so helpful, nice and professional. Thank you for all your help!!

Excellent place to store your personal items

Vionda has been very helpful. Thank you!

Did a walk in and vionda really helped me! Thank you!

I did a walk in today. I was able to rent a unit fast an easy with the outstanding customer service from Vionda! If I could give ten stars I would.

Oriahna was a great help today in renting my storage. Thank you!

Thank you Mrs Vionda you gladly help my mom with all the information, that she need it 😀

Excellent she so sweet

Good person working for taylor

It was a pleasure having Vionda assistance upon my arrival. I was under short time and a lot of changes and she worked with me to give me the best option! Got that squared away and she had to come outside and help me with the lock as I didnt have all the parts. The day came for me to load up the unit and I didnt know that facility wasnt 24hrs and I had to catch a flight for work. She allowed me to park my car there until my coworker could get it unloaded for me. I wholeheartedly appreciate her and her helping hand 🤎

Vionda was a great help. Process was fast and easy. Thank you.

Vionda she was very helpful and friendly help me understand what I really didn't understand I appreciate that!

Vionda is great help! Keep up the good work.

Vionda is very patient and helpful. I would recommend her service to anyone.

Vionda helped me a lot! She was very patient and understanding.

Ms Vionda has exemplified the best customer service that I have experienced anywhere. This is employee you have is a jewel for this company. I am not computer savvy and not good with phone technology but she was kind enough to help me with the rental process until I got it. She showed so much compassion and concerned until I felt comfortable in what I was doing. We need more people like her that t makes sure each customer is Special and understands the rental process. Because of her I will always use Public Storage.

Great place to store property A staffs name Ellen helped make sure my move in was easy and smooth she even called the manager and got this done my, i recommended my cousin to use them and He did he’s happy with the prices and security. Good jobs guys Thanks Ellen for your help.

Vionda was a good help!

Gladys... such a wonderful and ever ready to solve whatever issue you got. Wowed customer service with superb communication skills.

I went to this storage today and rented a unit. Vionda made this move in smooth and easy. Thank you!

Vionda has great customer service skills and is very professional and friendly, She had a smile on her face from the time i walked in door till the time i left. I went to inquire about a unit as i never stored before and she was able to answer all my questions and gave me a card to return to rent from a unit with her.

Vionda is the best. She is quite helpful and polite👍👍

Vionda was a great help !

Vionda has great customer service skills, I came in asking questions about her units and she gave me all the answer i needed, I highly recommend Going and seeing Vionda for all your storage needs. She was very professional but still very nice during the process.

Vionda was helpful with all my questions and concerns I had with renting a storage unit. She was very polite and professional. I would recommend the property and will be doing business with them soon.

Vionda is a star at this property, helping me with everything , answering all my questions , and making me feel comfortable i highly recommend this location!

Constant price increases and was very annoyed that the most recent price increase was going to a huge jump after our unit and about 12 others got robbed during the Winter Storm. You would hope they would have had the decency to waive an increase for those customer's impacted. To add to that they revised thei access hours and are open less hours on weekends than weekdays now. We moved what was left out and would suggest finding a storage facility with better security.

Vionda was a great help today!

Vionda is the best! Made me feel very comfortable with being a client with public storage👍🏻.I will forever put them on my list with this type of customer service is outstanding 💫! Five Stars ⭐️ ⭐️⭐️⭐️⭐️ ( It’s really hard to find good customer service these days and Vionda made me at ease with my worries about my move. Thanks so much Public Storage. Quality assurance!)

Got broken into today. Only have 2 camera in the whole facility. Cancelled my unit for the month and didn't get my refund . Just the beginning of the month but I already paid for the whole month to get robbed. 😂

Vionda was such a great help!

With only one person working by themselves everyday I gotta get it to them. Good job

Vionda was very helpful and very sweet and she explained everything. Very well thank you

Came in on Saturday unexpectedly to get a storage due to damages to my house from the freeze and was extremely pleased with the service. I was assisted by Vionda and she took her time to assist me on finding the right unit for my needs. Wonderful customer service continue shining Vionda.

Straight to business the way business should be handled very courteous I appreciate that it just make you want to come in and take care of business with her very Good Ms Vionda Johnson Thanks so Much

Vionda was really a great help!

Vionda was a great help!

Laura really helped me today. She was very kind to me. Olabimpe Olafuyi.

Great customer service from Laura and Charnail. Very informative. Lots of knowledge. Clean facility. great experience.

Its close to where it needs to be so I have easy access to it.

Haley did a great job helping me out I will recommend anybody to go there cause is affordable.

have a great first experience with Ms. Laura. Great customer service. Very knowledgeable about how storage works. She also recommended me tips on how I can protect my belongings while I'm away for some time. Great location!

Laura.b was very friendly and helpful and thank you for making my moving day easier

Didn't keep my storage unit for that long but I never had a problem here. I would definitely come back if I decided to get a storage unit again.

Excellent customer service, they have all supplies needed and Laura was was an excellent and knowledgeable person to deal with.

These places are highly recommended and highly favored for insurance and to protect your storage needs

Ms. Hailey, is awesome, polite, kind, intelligent and very professional. I got there i was confused of what size to take and she actually put me through with the sizes. She's great and she's the best in what she do.

Excellent customer service from Laura at 25828! 7255 Hwy 6 South, Houston, TX 77083.

Very oriented clean and nice smelling well needed during this pandemic

Hailey gave amazing service along with the young man chris in training this property is recommended to all friends and family very clean facility

Great service

Hailey & Laura they are amazing in customer service

Wonderful Service.

Laura has good costumer service

Laura was very friendly and helpful. Very good customer service.

Great service

I havent been renting here very long , but the manager always has a happy go get em attitude and always ready to help you or answer any questions thank you hayley for you abd your outstanding customer service .

Professional experience everything was nice and clean and made everything fast

Wonderful service! Thanks Hailey Ruiz! Truly a pleasant experience!!

Great service by lydia

lydia was great. she was quick and explained everything well. great location managers here.

Enjoyed using Public Storage at this location. Very clean. Very nice staff.

Lydia and Haley, great customer service!

Hi Lydia is a excellent customer service person with Mellon brain and pleasant speak to the cure

The Store and proterty was clean and lydia was great

Organized, efficient and friendly. Mr. David made the process pleasant and quick while answering all my questions. The property is very well kept and clean.

Robert was the Best! Very helpful and saved me some$$$$!

Fast, convenient and great customer service!

We have an excellent service, the manager was very nice person. I recommend this place.

My family and I are moving and for the first time we decided to use a storage unit so we booked a reservation online. We went in today not knowing what to expect but was relieved to have met ROBERT, he's very helpful and informative. I would highly recommend family and friends...thanks again ROBERT!

Excellent service

JODI, WAS JUST GREAT SHE IS A WONDERFUL PERSON SHE WILL TAKE CARE OF YOU FROM A-Z TO THE END WITH A SMILE & A DANCE!!!!!!!!!!

For a late in month payment they sell your stuff

Robert

Robert

Robert

Robert was very helpful and his costumer service was awesome.

Robert is very helpful and very knowledgeable of the storage industries

Robert was very thorough with his presentation...

Worst property ever. Manager was no help at all. They also cut locks with is not mentioned in the contract so be aware even if you still have possession and pay all your fees due before time. I will be removing my stuff after two years with them and I will never be a loyal customer to any public storage again. Don't store your stuff here unless you want to pay fees not mentioned in contract which is outrageous and plain wrong!

The property is always clean, Tamia knows exactly who I am every time I come in. I haven't had any problems here.

I enjoy renting at this location, T is amazing and friendly

T has always Been great..she keeps this place clean. Thank yall!

T is always nice and helpful. We always have good conversatio she always knows who i am and the property is always clean.

I don't have much experience with public storage outside of this location, but thanks to this location I have no interest. There's a high turnover in management, a new face every time I went...All the way down to my exit, the experience was horrible. I wouldn't recommend this location to anyone.

Very good customer service and attention to detail!!!

Every time I come in there office I leave satisfied. Briana and Tee are great!

I have been renting the space there for a long time which I vacated in July. I asked the manager on duty if she would give me a receipt that I had vacated the place. She said they didn't do that. She had made a note and that was it. I even informed the company by e-mail. The company still debit my card on file for August rent. I have talked to the manager and the district manager and left many messages for the refund and still don't have it. Today, one lady accepted that the records show that 26th July was the last day I entered the facility and the company will issue a refund. I hope it will be done. The service is very bad and they don't trust the customer.

Great service

Briana was great

Store #25828 and Briana was amazing. She helped me out with storage, size of units and prices. Pleases ask for Briana next time your there.

Great customer service!!! Tamia is so amazing!!!

Bri and Tee was great

Nice and clean facility and environment. Briana and Tee Was Very Professional and I was very pleased with service and I would be doing business here again and would recommend everyone to visit here!!!!

Miss T was very helpful and professional with her job. She answered every question I had and helped me picked the perfect storage room I needed to store my items. Thank you T for making me feel like a value customer!!!!!

Excellent service, clean facility, T is always available to take care of my 101 questions.

Really great place! T is very helpful and got me exactly what I needed. I only needed to store a few things during my move out of state, and she gave me the best deal I could find! Perfect sized unit at a great price! Thanks Public Storage!

Briana is always nice 👍

I rented a storage at this location with tamia and received excellent customer service all the way around very happy for choosing this location it was quick and easy ! And Tamia is very nice.

The service is excellent being my first time of using storage and will definitely recommend this to all my friends, good job!

T is always a pleasure. The facility is always clean. I still recommend storing at this spot.

Good service

Great service

Great service

My experience was very good and the customer service representative by name ERABUR is good and he also has good customer relations

Great service. Erabur was very helpful and accompanied all my needs for my move today. I have used other storage facilities before but I must day Public Storage you guys rock! Thanks again

Clean facility, great prices, friendly staff.

TAMIA WAS STELLAR WITH ME! She was very patient, over the top kind, and extremely helpful with suggestions for my situation. Im a 1st timer with storage, so she even offered info i had not thought of!

Friendly and good service. Good prices

Erabur and Tamia provided good customer service by being very patient and informative.

Great customer service,friendly very informative,positive attitude. Rent with T.

T is always polite and professional, property is clean.

Awewome customer service

Perrfect....ERABUR.....nicest ever... best advice given

If you want your items to be secure in a clean place this is the place for you. They staff is friendly and helpful

Bri and amber are great every time I come in they are smiling and very welcoming!i have been storing here for a while and it’s clean and well kept. Come here if you need storage you won’t be disappointed.

I want to just say Bre is great she goes above and beyond to explain and help her customers. She a great asset to public storage.thank you

This place is clean security it great and the customer service is fantastic.so happy I chose this place to store my items

Tamia presented herself very professionally, extremely helpful and knowledgeable of the business I really appreciate her help

Tamia was real helpful, very courteous and knowledgeable. She answered all of my questions. I recommend storing at Public Storage.

I stopped in yesterday to get quotes for my cousin on a 30 X 10. Bri was the manager on duty and I was blown away by her customer service. She was very attentive and asked me good questions for making sure my needs were met. I work in a customer service based industry, so I know excellent customer service when I see it. I was very impressed. I recommend that individuals looking for units speak to Bri, she will make sure to be thorough and will go above and beyond to make sure you have the best experience possible. (The prices were very reasonable as well).

The young woman at the front desk Bri was more than helpful.she was very knowledgeable and really knew what she was talking about. I was under the assumption i needed a way bigger storage unit than i did. Not only did she save me money she was completely honest about every question i had. I have been to other storage facilities but after this outstanding customer service i will never store my belongings at any other storage place than here. I HIGHLY recommend y'all come down to this location, you will not be disappointed. I gave 5 starts but id give 10 if it was an option. Good people good service, id recommend to everyone looking to store their belongings to come to this clean, safe , and affordable location. Just ask for Bri and your guaranteed a fabulous experience!

Great customer service, Brianna was very nice and helpful, very courteous

Greetings, I just joined P.S. Tamia and Briana...were very informative, helpful, explained the contract very well. Helped locate the storage I wanted. Assisted at the gate, I was in a Huge truck. They are very compassionate, understanding souls. I appreciate their thoughtfulness. She brought the cart, so I wouldn't have to walk back to the front. I call that over and above. Thank you. God Bless you.

Bri, Tamia and Briana are great! There customer service is excepcional. Would recomendó this place

Briana is the best, Tamia is also great. Bri was very helpful. Thanks

No manager for several days

Great

This is a clean facility and seems to be safe.

Julius was awesome!!!

People's storages got broken into just a few days after getting a unit. Very low storage gates. Would never use again.

Friendly service wegot from Julius. He is so accommodating during our enrolment with them last April 14,2018.

My experience with Bri was really good. She help me look for the right space for my stuff for the storage. I would recommend people to come to this storage place.

Bri and julius were great.thanks for helping me out on geting the space and box i needed. Would definitely recommend!

After being devastated during Harvey, Brie was helpful and comforting. Very awesome customer service! Thanks Brie.

The staff was very friendly and knowledgeable. Jessie took the time to explain every part of my lease, took me around the site, and showed my husband and I the facility. I could not have asked for better service!

checked in today and got my key. Place is spotless. Very well maintained. Bri was awesome. Very pleasant, helpful and full of energy. What a great asset to the company. She explained everything and answered all my questions.

Very friendly and fast!! Mileyvi and Bri were helpful and explained everything thoroughly! I will definitely be a repeat customer!!

Great service

Bri and julius were great! I have stored with bri in the past. And she always has heen a strong player and a great asset to this company. Great to know ill be storing with bri again.

Bri is wonderful every time I come,I experience wonderful customer service .they are very knowlegable and informative. Whenever I need a storage i will be storing here because of her.

Nice well easy fast service

Bri and Julius are the best!! They take great care of their customers and property.

My unit was broken into! 😱

Julius was very helpful, he got me in and out of the property in a very efficient amount of time and he was a breathe of fresh air. Definitely would recommend this place to anyone

Great customer service from the employees here funny fast and know what there doing. Thanks Ryan, DeDe, and Bri

Bri Ryan didi are nice. Thanks

Good Service

Muy bien

Brittany is a bonus to this company, she is so dedicated and deligent.well done brittany

She's been great since I've been coming here and she's great to all the other customers that comes I have been here to witness that and I believe that she is she's very good at what she does I would love to send more people here thank you very much and hope you guys are having a blessed day bye bye

Great CUSTOMER SERVICE!!!

All the staff from this property were so help full 100%customer services specially miss Sharon 5* thank u very much everyone n God bless super services satisfaction

After the devastating effects of Hurricane Harvey on the city, it was comforting to know that Houston was home to some of the most caring hearts housed in the land. I found three of them rendering excellent customer service at this Public Storage location. From Jason, who quoted us excellent rates, to Bri who showed us around the property carefully explaining contract details, to include Julius even, who made checking out a hassle free-breeze! Because of their expertise and professionalism I know this won't be my last time using this property location for future storage needs!

Great customer service!

Great service and very helpful I really recommend thus location.

my experience at this storage place has been great. i truly appreciate Sharon, Bri and Luis for their customer service

Bri and Julius are fantastic ,very friendly and great customer service.

Bri is awsome, always has been, always will be... if your going to store at PS, make sure you store at this location

Bri was great.awsome customer service.

Great service very clean very friendly love the place

Jonathan and Bring was AMAZING!!! Excellent customer service! Walked us thru everything (literally) . 5 stars from me!!! 😁😁

Jonathan and Brian have offered transparent, efficient, and timely service. Thanks you.

Jorge did an amazing job. I will definitely recommend this place. This is my first time storing and he really made the whole experience very easy.

Lady working here was very helpful, she explained everything in great detail. It seems like they have construction going on here...

Pallavi did a great job explaining the whole move in process. She was courteous and went above and beyond. Property has construction going on and Pallavi explained they are adding more storage spaces.

Awesome customer service!!

Pallavi was exceptionally courteous and helpful. Quick service with excellent rates.

I had a fantastic experience with rep, Pallavi! She was so patient in explaining the different plans, discounts and small fees. I left here with my storage unit paid for and it only took a brief amount of time. Pallavi provided excellent customer service to me & my family! Will recommend this facility to anyone!

Kara is awesome and got me fixed up with a great unit really quickly

Awful costumer service and rarely cleaned premises.

Kara was a amazing. Glad they have great customer service staff

Sophia was amazingly helpful and professional. PS should recognize her for her willingness to go that extra mile for her customers...Great Job Sophia!

James was very helpful, above and beyond what I dared to hope for. He answered all the questions my daughter, Martha, and I had.

Great service

BRI is great. thank you

Great storage plan and great storage place.

Kariah and Bri gave me awesome service

My experience at this Public Storage is remarkable ! The people that work there are amazing and very helpful! I strongly recommend people to Public Storage 25828 !

I just had to let Public Storage this Location that the customer service especially from Brianna the property manager of this Location is the true definition of customer service! She has above and beyond for me & family members that also use this storage location. If their is anything due to her in reference to Kudos, Bonus or whatever you offer for Customer Excellence may receive it all to the 10th power! Just an awesome person and outstanding Customer Service Manager! If ever I need to put my storage again, I most definitely will be back right at this location! Again thank you for your hospitality and services!

My experience was with Rochelle Williams, I make my payments with Rochelle every month even though I store at another location, she is always so kind and you will never catch her without her smile. A true example of GREAT CUSTOMER SERVICE!!!

Bri is the most wonderful amazing property manager, extremely knowledgeable and an asset to both the company and the citizens of Houston. Always ready to assist at the drop of a dime with a smile and a helpful staff.

the customer service was awesome from bri and dannetta.they are very confident and professional. i would recommend this storage place to any one

Great...!!!! Lovely people..!!!!!

Chi has been a wonderful representative to me. She is polite and cheerful in dealing with customers.

I always have a joyful experience when visiting your property. Briana is such a delight, I feel happy being a part of this family.

Ms Chi's customer service was amazing, friendly and informative. I would recommend everyone I know to visit the location.

I appreciate Miss Chi I. for showing me the storage in the rain. Most people would have an attitude but she was very pleasant, went out of her way to make sure that i was satisfied. Miss Chi even sold me some products which i never buy products form Public Storage.

Had an incident in unit, and the staff on duty Chi handled my situation in a way that really pleased me. I was comforted by her attitude and demeanor over the phone and in person. I highly recommend this facility.

Great customer service here great attitude highly recommend thanks chasity and bri

I was very pleased with the help I received. It was very professional. I was helped by Chi and Dominique.

Brianna & Chi was very awesome the may I came in looking for a storage they explain to me and work with me and explain to me then let me know how good public storage is. Can help me save money I think those two ladies doing a great job if it wasn't for him I would have went somewhere else I just want to let you know that you have to good employees and I give him a 5 star the public storage I am at 725 v highway 6 south Houston Texas 77083 and the property number is 25828 I would recommend anybody to come here this is a great place again thank you for public storage

I really had a good service with Brianna and Samantha excellent coworkers and also the service I would really recommend this place

It was a wonderful experience being my first time here, didn't expect what I experience, trust me miss April was so wonderful, I got the storage for just one dollar yes 1 dollar and that was the best part plus all the staffs there were so wonderful, you need to check this place out

The customer service that I received from this location was amazing.thank you to salena and apryl.they are a great asset to this company.

Im taking this time out to give praise to Public Storage for hiring such a wonderful employee by the name of Brianna . She's very attentive and knowledgable of her position. Ms Brianna really made my experience with Public Storage a refreshing experience. You all need more employees like Ms Brianna!

Had a great experience with Bri - she was very helpful and extremely knowledgable with all the things I asked. I would definitely recommend this location to rent. I would also personally advise that people speak to Bri an advisor as she was so helpful and a very honest. Best service we have had and we have tried other locations.

Kristen is great, this store didn't have the size I needed available, but she looked up other locations in the area and found, not only the size I needed, but at a great price as well. Great service with a beautiful smile!!

brianna is very polite and gives very useful information to make moving moving alot easier.

Both the manager Brianna and Shah treated me quickly and with respect I would recommend this location and its team as a great place to do business Great Job y'all

Brianna is always very helpful when I have questions about my account. I have a space in California but i pay my bill at this location. I hope to move all my furniture to Houston soon and i will definitely store at this location.

I came in to look at a unit and Emalee and Selena were so kind and helpful. They showed me the property and answered all my questions.

Great customer service eveytime i come.highly recommend place.

I just rented my storage unit this morning with "Bri" and my experience was great! She asked me a few questions to determine my needs and showed me a few options for storage. Bri even showed me how to reserve my unit online so I can get a better rate!!! The agent was very professional and helpful, she even suggested items that I needed to help me move some of my furniture. The process was fast, easy and the storage units were decent and clean.

Briana and Kristen were awesome, their customer service and solid knowledge of the policies and procedures of 1800 Storage were amazing. They make an wonderful team...WOW!

Erin was very helpful during my move in! I will defiantly recommend this location!

Went to this Public Storage because I already had a rented space there but needed more. Bri and Salena were the most helpful. They were very friendly and knowledgeable about this facility. I highly recommend coming to this facility. mike m

Manager of property by the name of (marie?? or mary) very rude , poor customer service , she actually called me to find out if I was using the space!!! , possibly trying to lease it to someone else!!

great experience with miss Erin she helps us out in a wonderful way .

Me and my wife came to the storage location this weekend to get prices. Kayla was very knowledgeable and helpful. She went out of her way in finding a great size unit for us. we will make sure to rent at this location. And the prices are great. ..

To say Erin is a rock star is an understatement. She had all the answers, helped when she didn't have too, and laughed when all I needed was someone to listen to me. So happy to have my belongings at this site. Site is clean and easy to get in and out off. Also Erin and Jorge where great too.