Public Storage Self-Storage Units at 14645 Woodforest Blvd, Houston, TX

Convenient in a short time cuz stuff gets damage

Kiara was very nice and she helped me to get a lower price and didn't take no for an answer. She was great.

Shonda was very helpful even when she was under the weather

Shonda was really helpful!!

Shonda and Kiara was awesome and great

Shonda Was easy and fast

Shonda was good thank you

Shonda was very helpful positive energy and out going she did a wonderful job ☺️☺️☺️

Kiara and shonda was great walked me through the app haven't had a bad experience at all and that's the truth

Shonda good service and was helpful

Kiara was very nice and helpful

Kiara and Shonda was very helpful.

Shonda, everything went smooth.

Shonda was amazing with auction thank you so much

Shonda is so kind because she help me to save money

Shands was helpful and fast thank you for your service

Shonda help me store I absolutely loved it here at this location thank you

Sonda and kiara Washington helpful thank you !

I just wanna say thank u to Kiara and Shonda they do a very good at there job they never disappoint me and they have very good communication towards others.

Kiara and Shonda are the BEST Public Storage workers, the supervisor should definitely keep them around!!!

Shonda was the most courtesy and kind person ever and some more. shonda was very helpful thank you thank you thank you

There very helpful and nice

We were helped by Kierra and she had excellent customer service skills !! Thanks so much .

Kiara, was the most helpful. I actually rented at another place, however after speaking with her I canceled came back and rented from her. She is awesome.

Decent location, friendly and nice staff members-the two front desk clerks Kiara and Laura, and decent specials for certain storage units. However, a little steep with their prices on the supplies that offer for sale! But like any other business, everything is going up, but the wages/salaries...

Kiara has always been the upmost kind when assisting customers

Shonda help me with my auction and was very fast and nice today 01/24/23 thsnk you for always being fast

For my first time here Kiara was excellent!!!She is very helpful and sweet Got me exactly what i needed ..!Thank you!perfect location!!!

Shonda and Kiara helped me with my rental and had great customer service.

shonda helped me find a perfect unit!

Shonda was very helpful and brilliant I recommend her store any time thank you shonda for your hard work

Shonda great service very friendly, help me with all the process.

Shonda was amazing did everything I needed that woman needs a promotion best worker public storage got

Can I rent another unit online? Office is closed. My current unit is about full

Shonda did am excelente work

Great Customer Service. Very Clean grounds

Shonda help me get my storage she was very helpful and kind.

Great service very friendly thank you Shonda

Shanda good

Shonda was delightful and very detailed with helping me. Customer service was A1.

Shonda and Byrd they was very awesome

Kiara Powell is the sweetest person. Love her personality .

Kiara has nice customer service and good knowledge explaining!

shonda she's a wonderful person she shows me everything and walk me through everything very very nice

Shonda She was fabulous, she explained everything to me, because it was my first time renting a storage room, I was wrong about the size and she helped me with the whole process of moving to a larger space, she was super friendly and professional, it is lucky to find people like that

Shonda was very helpful

Horrible office people, horrible customer service, do not put your things here they will break in your stuff and change locks on you. Inside theft job and corporate won't do anything about it

Shonda was da best employee anyone could ask for. She went above and beyond to help a customer use the restroom in her time of need, all jokes aside she was able to help me to get my storage needs in a speedy process- Gold

Very good customer service from Kim!!

Mr Chris is awesome. Helpful, polite and very professional. Unfortunately there have been 2 Breakin since I started renting. No light inside the unit. Maybe it's the area but I want to remove my items as soon as possible. Within 18 months it's been broken into 5 times!

Shonda was very nice to me, and she helped me out on my first experience here

Shonda helped me out thank you so much

Shonda was very professional and very helpful. Thanks

Shonda was very helpful and polite

Shonda was wonderful doing everything fast and easy. Thanks for your help

Shonda was very helpful .

Shonda made very comfortable...

Shonda, is very polite and respectful

Shonda was very helpful and kind. Super fast and nice. Thank you so much.

Sonda help me With my rental

Byrd was very helpful I was there a little early but he still answer my question and gave me my gate code with no problem very respectful young man you guys have on your team

Shonda gave us a good service ♡︎

Shonda was a great help she was very kind and helpful I love her service I would recommend them to everyone

Great customer service

Good costumer service

Sonda very nice and helpful

Shonda..is awesome she's the best person and representative I came a cross ever..keep it up

Shonda was great in assisting me to find what I needed. Very nice and professional!!

Shonda muy buena ayuda muy amables y muy rápido

Shonda was very knowledgeable and helpful. Thank u

Shonda was very helpful and nice thanks

Shonda was great and very helpful!

Shonda esa helpful and really fast thank you

Shonda was very helpful excellent response

Shonda was the best thank you so much and extremely professional

Shonda great service

Shonda answer all my questions and gave me good customer service.

Sonia was very helpful in explaining and renting the storage I rented

Shonda was very helpful with getting me a unit. She’s brilliant!!

Shonda was very helpful with everything.

Hello, I was there a few seconds ago and Shonda was very nice and helped us through the whole process.

Shonda was very fast and helpful with auction

Shonda was helpful

Speedy process, came in downloaded the app and was on my way. Ms. Shonda was awesome answered all my questions walked me through everything quickly. I would recommend renting the units here.

Kiara was great. From her communication and bubbly attitude I was able to find the perfect storage for my son.

Katrina was very helpful .I was in and out in less than 20 mins :)

Shonda was very courtesy and helpful give her an A+ God bless

Shana was awesome! Great people at this location. Looking forward to working with her again.

Shonda was helpful every time I come

Shonda was very helpfull and professional with great Customer Service skills. She made my experience go by smooth.

Thank you Shonda, she was very helpful and knowledgeable.

Tina is excellent every time!

Shonda was very professional and knows her job and does It well

Shonda she was nicee .

Came in and was able to find the exact storage unit size I needed for the price I needed! Shonda was lovely and was able to show me to my unit and gave me everything I needed to get in and out with no issues.

Thank you Shaunda walking me through and helping me locate my storage and adding authorized users.

Shonda. She helped me setup my account

Shonda thank you for helping me keep my things safe here at ps, this is the best location to store well recommended

Shonda was really amazing and helpful

Shonda help me find a unit at the last minute thank you

Shonda vary vary good with me!!!!

Shonda was very helpful & super sweet! Thank you so much for all your help!

Shonda was very helpful!

Shonda was very helpful, fast and professional. I recommend anyone to public storage

Shonda was absolutely awesome. She was very helpful and made my search super easy and fun! Definitely recommending to store here!

Shonda helped me find a rental unit

Shonda was a huge help. OMG a lifesaver.... She was so professional and had helpful knowledge of every question. I will definitely refer the Woodforest location to anyone looking for a safe, clean, storage unit. Thanks Shonda...

Shonda was very nice and helpful . Very quick and explanatory with process .

Shonda was awesome!!! She was very very helpful through my difficulties of Choosing what location what size unit that was best for me she walked me to my unit and made sure everything was perfect! She made everything easy and fast with clear understanding! She came with a bright spirit that know and loved her JOB! WHAT A GREAT REPRESENTATIVE FOR THIS PUBIC STORAGE! Thanks SHONDA

Shonda was great with her services and made everything extra easy...thank you love

Shonda was great

Shonda was very helpful an made things easy

Sherri was a great help great service she was really really nice and kind will recommend toy family and friends

Shonda was great made my rental easy

Ahondar was really helpful with getting me set for auction and winning

Shonda was very great and really professional. I appreciate her assistance. She got me the information I needed and a storage that will be comfortable for my belongings. Thank you Shonda

Shonda helped me with rental payments and also tried and help with rent rate decrease thank you sooo much awesome job

Shanda very helpful Very nice beautiful personality.

Sherri and Shonda were very helpful with my situation,they talked me through it and got resolved.. Great customer service . Good job guys keep doing the great work.

Ms. Sherri was very helpful and gave me all the details on my unit before purchasing. She was nice and well welcoming and I appreciate her and her kindness. She is very recommended at this location. Thank you a lot ms. Sherri

Shonda is very helpful and efficient. She has an outstanding personality!!!!!

Shanda was very helpful great customer services made it fast and easy i will definitely be back when i need a storage.

Shanda was pretty cool

Shonda had great customer service , she answered every question that I had. She made me very comfortable with making my decision on using this storage.

Perfect service , very attentive and helpful

Shonda was the best person ever great personality, very helpful and friendly

Shonda & Priscilla have wonderful customer service . And made me feel right at home .

Ms Shonda was magnificent and very helpful. She was on point.

Bueno servicio de Mario

Shonda was very helpful

Good showcase the best staff

Shonda was helpful

Shonda was so nice and helped me out. She referred me to another property

Service was excellent, Shonda was very knowledgeable of the services & maintsin a positive attitude at all times. My experience with her was a very very positive one...

Shonda was very friendly and helpful 😊

Our experience with Public Storage was made a very pleasant one because of Shonda. She was very professional and informative throughout the process. Shonda is a managerial gem and public storage is fortunate to have someone of her excellence and skill serving in their company. D Simpson

Shonda as great and helpful and a great attitude. Thanks for the help Dhonda.!!!

Shonda was a great help in acquiring my rental unit easy. In and out in less than 5 minutes.

Shonda was really good and fast 10/10 recommend

Shonda! Great personality. Helpful with everything. Walk through ,moisture absorber,easy. Customer service is an eleven.

From the time I walked in the office to get info on a storage unit till the time I left shonda was nothing but informative and knew everything she was talking about. I’ll recommend this location over any other property. Great job !!!

Great service Percilla! Thank you.

I came in today,Priscilla the woman at the frot desk was very friendly and the service was great Definitely got all my questions answered and would most certainly recommend this location to family and friends

Priscilla was so helper and sweet. She took the time to explain everything to us. Sweet lady!

This place is great, clean and affordable. And Shonda was really helpful and friendly.

I enjoyed my experience. Very professional and informative. Shonda is a great property manager and she made my decision to rent easy.

Shonda was very helpful and help me set everything up. Highly recommend this location. Will definitely come back.

This is my first time inquiring about a storage unit. I was glad that I was able to see all the information I needed online and was easily able to make a reservation to hold the unit size I was interested in. As soon as I made my reservation I received a call from Shonda confirming my reservations and I made arrangements to meet with her to view the unit the same day. Upon arrival I was greeted by Shonda, she was on the phone with another customer but immediately acknowledged my presence. I waited less than a minute for her to wrap up the call and we immediately dove right into viewing the unit I had reserved. While there she answered all of my questions and I ended up selecting a larger unit than the one I originally reserved. This process was very easy and it was a breeze. Shonda is very polite and has very good customer service skills. She made sure to read all of the information I needed to know before I signed and made sure I understood all of the terms. She even took the extra step to make sure I downloaded the app and walked me through on how to use it before I left. Thank you once again Shonda!

The young lady Shonda at the Woodforest location has great customer service. She was very professional and nice. Had a great experience.

Shonda was very helpful and very nice I really like her made rental super easy GIVE HER A RAISE she is one of a kind

Shonda, very helpful and informative. Walked us through the whole process with ease, as I'm not computer savvy she was wonderful. Great property manager. KEEP HER!!!

Shonda helped me get the exact storage unit i needed at the best price! She explained everything real well!

This was my first time renting a storage unit. And it was a great experience from the moment i called the costumer service was great. Shonda was very polite and answered all my question. The process was easy. She also made sure are mobile app worked before leave . I will definitely recommend this place to who ever need s it.

Great experience!!! Shonda helped us out through out the whole process, amazing costumer service!!. I recommend this location ♥️

Ms.shonda helped me get a good rental !! Amazing service!! I recommend this location!! Great personality very blissful

Shonda was very professional and very helpful Shonda please forgive me for misspelled your name But you was the only person working there today and you were very helpful, polite and normally alot of people doesn't know how to do that anymore Thanks to you, I know there are still some good customers service out here I'm giving you 5 star Keep that up

Súper nice and sweet shonda was the best

From the time I reserved my unit online till the day I walk in 3 days later I received two phone calls in total. Simply confirming my reservation & time I will be there on site. Upon my arrival to the facility the young lady informed me that my unit was not available but she walked me on site & I fell in love with a 5X15 for around the same price. Salute to you Shonda!!!

Shonda is very helpful, fast I will recommend her to anyone.

Shonda very good service nice

Priscilla was very helpful helping me manage my reservation.😊

Shonda

Shonda she help me so much .Very informative ..Will recommend her services to others ..Very professional….

Shonda was great very helpful great attitude made my day outstanding service 👏 😀 👍 👌!!!!keep up the good work!

I was able to get a storage at the very last minute and helped by the manager named Chris. He informed me of ALL the information I needed to know prior to renting. Very satisfied with his professionalism.

Shonda, Very helpful and friendly highly recommended and i will be sure if i need a storage i will surely come back.

People are always on lunch time!!!!!!!!!!!!!!!!!!🤯

Shonda was helpful and made eventually easy

Wonderful experience. The property associate I worked with was knowledgeable, resourceful, and incredibly nice. Highly recommend Public Storage!

Shonda was very helpful Great customer service

Chris was professional and expeditiously courteous.

Went by my storage today and met the new manager Chris. He was very courteous and helpful with all my questions. I've had most of my furniture in the climate controlled storage unit there since the end of November 2018. Never a problem. I highly recommend this facility to anyone seeking a safe and convenient location. I know you will like Chris and his invaluable help with your storage needs. E. Sizemore

I was very pleased with the service that Chris provided. This is my first time renting a storage unit and Chris made sure he explained step by step how the process worked. In addition, he was very friendly, polite and informative.

Chris the peacemaker a great guy

Katy was so sweet and helpful❤️

Katy was great she was kind and answered all my questions

Katy was very helpful

Nice. Clean storage area inside.

I got a very clean unit.

The guy that works there was super cool and helpful.

I bought boxes and was greeted by a representative named Cesar. We talked about the costs of the units and the benefits of being a tenant at public storage and I was very persuaded by the offer. I will most likely come back to look at the units for some personal storage.

Cesar fue muy amable

Went to make a payment and ask a couple questions Cesar was very knowledgeable, customer service was amazing. Was a very clean property

Cesar helped me with my auction service and was very friendly and helpful

lights dont work in storage units tired of asking about it. outside Doors seldom lock so interior units not really secure since there are no interior cameras.

Gracias Yesenia... Tus servicios fueron excelentes, tienes muy buen trato y cominicacion con los clientes. Me retiré de la oficina muy satisfecha, porque me distes la posibilidad de elegir lo k necesitaba. Gracias

Miss. Yesenia es una persona q desempeńa su trabajo con mucha amabilidad y su trabajo lo hace al 100% claramente muy explicado , Y la atención q me dio yo quede totalmente satisfecha.

I’ve been trying to get in contact with them and no answer I’ve been trying to get my heater. I have a 2yr old massive power outage & it’s 16 degrees outside and I’ve been trying to contact them. And they have power! With no answer

Gracias yesenia por tu excelente servicio

Ms.Mary was supper helpful and explained everything that I was needed to knows very professional definitely recommend this location to store your valuable things

Gracias yesenia

Yesenia was very halpful and so nice . def assett

Very helpful

This place has no security and your things will get stolen! Even the staff told us that people has been coming in and drilling locks to steal stuff. Doors are also not secured! Do not lose your valuables by storing it at this facility. Our Christmas tree and everything was stolen from here yesterday and management was aware of thefts happening but did nothing to prevent it

Horrible service!!!! Our lock is busted on our unit. We was told we needed to call a locksmith or replace it ourselves. What the heck are we paying you for?

Katy is the greatest ever!!!

Special thanks to kathy she's amazing

Was there for a friend seemed clean and well kept.

Ok

So happy I chose this storage location! They are very clean, organized, and professional! They also have made renting during this pandemic stress-free by being so understanding. I highly recommend

So I parked my car here for storage. I was told to provide proof of insurance/title. Nothing about pictures. I come back to check on my vehicle and I have a dent in my back door. I asked the lady about the camera system and the policy because it definitely happened there. I was then told that oh No we don't have any cameras and it's basically unsecured so once you get past the gate you can do watever you want and it wont be recorded. Then she asks me did I take pictures of my car sitting in the parking space when I 1st parked it there as if this was something she asked me to do the previous month when I rented the space. So yea. The entire reason I parked it in storage was so ensure the security of the vehicle until I found an apt only to find out it was useless...store your valuables here at your own risk *Note* the car was a 1978(hardbody)Chevy and the dent didnt knock any paint off..this makes me feel like it was hit wit the little golf cart she rides around on cause I know nobody randomly kicked my backdoor but did no other damage to the vehicle 🤷🏾‍♀️

Ok

Well I just wanna say jaqui did an amazing job helping and showing me everything I needed to know ! I was having a bad day and after all she made my day :) I highly recommend her and if I could I would rate her 10 stars.... thank u for being so kind❤️

This facility is over ran with rats,mice, termites and silverfish. My mothers unit was in the climate controlled portion and after emptying it the past day we realized there was water that came in from the roof and exterior wall. Childhood photos,awards and family keepsakes were ruined beyond belief. ☹

Francis was very patient with me and explained everything to me clearly. She made sure I understood everything before I left.

Francis was amazing when I checked in. She walked me through the process, answering all of my questions. You don't really see service like that in this area!

The customer Service I experienced today was excellent. Just quality Service. Francis and Jaqui was very informative and made the process comfortable and pleasant.

Francis was very helpful and nice .. thanks for providing excellent customer service ! Stay safe during this pandemic

Hello, this young lady Francis Cornejo helped eight to ten client's and showed so much professionalism until it was unbelievable. My hat go's off to her she was calm and everyone appreciated her kindness she made us feel welcomed people were very patient to wait thank you Francis we need more worker's like you Glorita Jones Go Woodforest Blvd public storage

If you need storage go to public storage on Wood Forest and ask for Stephanie. I’ve been with PUBLIC STORAGE for three years and Stephanie gave me the best customer service I have ever received at PUBLIC STORAGE. Need to hire more like her.

Very friendly

I have used this place for a year. Vivian is nice as are the other people I have been waited on by at this location. I wish there was a long term rental discount.

Vivian was very informative and polite, she made our experience at Public Storage pleasant. Because of her professionalism we rented a 10×20. We will recommend her location to our other friends. Thanks for the great experience.

Very nice and helpful.

Was treated with excellent customer service from the time I entered the door to the time I left the facility. Dietra was so professional and welcoming. I will definitely recommend this location to my friends.

Great.location....

Dietra. Very helpful excellent customer service 😍❤️❤️❤️

Five stars ! Ms. Detra greeted me with a very friendly smile! Also very helpful in helping me with my storage unit.

Dietra was very friendly and professional!

Vivian has been very helpful to me with any questions I have problems or questions about any situation that was giving me problems. She is a great addition to your workforce with customer service.

I absolutely love Vivian! She always makes me feel like she’s looking out for me when I rent. She lets me know everything I need to know to save money and keep my items safe from water damage. This is the second time I’ve used this location and she reminded me about the lock that I would need when I come back. I didn’t think I’d be coming back but yet, here I am. I better find my lock that I thought I’d never need again or I’ll have to buy another one. Lol!

I have had a great experience with the staff mrs.vivian ( property manager).it is very ,very clean place.mrs vivian walked us through the storage property.we are very happy and impressed with the services.she is a very wonderful person.thank you so much.

Mrs. Vivian provided us with excellent service and insight to our needs. I would definitely recommend this place and employer to others. Great job!!

Miss vivian was very helpful and polite through the process would recommend this storage facility to others

I give Ms.Vivian 5 stars!! The property is so clean and well kept. My experience there was great!! I will refer others to go to that location 😊

Vivian helped us so much today, we loved the space that were working within. The property was very clean and spacious

Vivian was a great help to us and the process was very fast and easy

Great services !

Vivian helped me pick a unit and got me going in no time. Best service ever. Will come here again.

Vivian took care of me on picking out my storage, and helping me pick one within my budget! She was very informative. The property was also clean.

Vivian is whom I spoke with and she was very kind and helpful and got me in quick and fast

Very good customer service received by Katrina.

September 23, 2019 I made an online reservation for a small 5x5 unit at Public Storage location at 14645 Woodforest Blvd in Channelview, TX and received a confirmation via email. Their website offered a "1st month free" offer available with an online reservation. I received a follow up verification phone call from a woman named "Vivian" who does not like or seem to appreciate her employment with Public Storage. Hopefully Public Storage will offer her a reason to "be kinder to strangers who are are also customers" through re-training and /or refresher courses in "Customer Care and Service". She quoted me a total move-in cost that didn't reflect the 1st month free advertised on their website stating that "she didn't see the promo and that they weren't offering any such promo. Not only was 'Vivian' impolite but also border-line rude when she called my phone unpleasantly. I suggested that their corporate office might consider removing the misleading advertisement from their site. It was an inconvenience to me that I'd already loaded items into my vehicle and was enroute to the facility when she called me. Needless to say, I made a storage reservation elsewhere (and of course a complete opposite experience 100% more professional). My heart goes out to 'Vivian' as she might be dealing with some "life matters' that I'm unaware of (as we humans all do) and I hope she finds joy and happiness the rest of her days. God bless everyone. K.W.

great job!

Vivian was great in showing and great customer service

Carlos is the best. He has excellent customer service skills and was a pleasure doing business with him. Good day

Great management great employees clean and safe love Public Storage

Came in for a storage just to see the unit and our experience I had was amazing and had to get a unit here. Vivian did an amazing job taking care of us and our needs. Very professional and great customer service. I recommend this place if your in need of a storage unit and great prices as well.

Service is excellent..polite and professional..very informative

Great service the property well kept thumbs up to ms vivian

Villian was fantastic and answered all questions and the property looks great at 08441 location, the best service, I have ever seen.

Was looking for storage and came upto public storage and Vivan the person in the office helped me out a lot, gave me options, showed me the property and unites inside and where they where located and price range, thank you so much loved the service and location. Grate job and I will definitely recommend you and this location.

I recently rented a storage unit at this location on Woodforest for about 2yrs ...when it was time to move out all my collectibles and boxes where infested with roaches and found a dead mouse on a very expensive star wars figure of mine that pretty much got ruined !! Unless u want your expensive belongings ruined I suggest renting from another storage place cause I most definitely will never do business with public storage ever again !!

What size is the special

Vivian provided great customer service and explain everything, every step of the way. I would recommend this location to anyone. Property was clean and neat also.

They treat you with so much care here. Katrina was so helpful along with all the other employees. I highly recommend this location. The storage units are clean and reliable.

Great service and welcoming atmosphere.thank you Katrina

Great staff I had the pleasure of working with ms katrina very professional and approachable and nice property!

I need some boxes for my storing house. Vivian show me all my options!! When I buy the boxes I need , I will get there.. Very nice lady and property clean..

This is my 3rd time coming to Public Storage which means they're a great place to store your property. My personal property has never been destroyed, damaged, nor lost. The A/C units are a plus for me because I have items that needs that A/C. They have helped me out during my unemployment period, losing my job to a wreck and always tried to help me to keepy items from being Auctioned. Not once have I went through an Auction process thanks to Melanie and Vivian. I recommend you guys to come to Public Storage on Woodforest Blvd.

Did offer to look..Yeah!;~I had promised Ms Viv a review and just now getting to it!!! We had gone in there to check prices on a storage and it was super busy She finally got to us and did not have what we needed. She tried to offer things we needed but didn't have the size we needed so we had to go somewhere else. She did offer to check other properties and see what they had but we did not have time... Very nice lady and properties but need to have more options

Vivian was really helpful today, as always! Appreciate the customer service. Storage units are going fast and I was able to get what I needed with her help.

Vivian was great! Awesome customer service, she explained everything I needed to know. Property is clean and easy access right off service road.

Nice people...manager Mis Tammy Hall

VIVIAN AND KATRINA WERE VERY NICE . I HAVE RENTED HERE AT THIS PROPERTY SEVERAL TUMES AND WILL ALWAYS COME BACK HERE.

Vivien was wonderful. She answered all my questions and was so sweet!

The CSR was excellent one of a kind. Can’t forget a name like Bartholomew Can somebody give him a raise or promote him up the ranks? He’s a high flyer for sure!!!

Vivian was so helpful and went above and beyond to help me. She was vety kind and the property was spotless!!! Highly recommend it!

Vivian was very helpful and knowledgeable. Was able to answer all my questions and she was very respectful.

Mrs. Vivian was very great and she was respectful and helpful and answers all my questions and was very sweet I really love her customer service and tour of the property

Ok customer service. Mrs.Vivian did her best to try and explain the process. There were some questions she did not fully have an answer to and we were left speculating. Also cameras in the back gated area are not working but she said she's working on getting them fixed. Nice lady but could be more prepared information wise.

Vivian was a big help her property was very clean and she was very respectful she made my husband and I feel very welcome not only did she save use money but she advertised her products very well and I would recommend public storage to Family and friends !

Vivain was a wonder person when it came to customer service. I enjoyed her conversations and the property was well kept. We had no issues and she worked with me on everything ,that I needed to know concerning Public storage policy. She even saved my family and I some money along the way. I'm grateful for the experience I had at public storage and will be returned my move.😉

Vivian was great help. Appreciate her help with getting our unit

I have rented here twice since my move to channelview Vivian is always careful wity taking care of this place and it shows tremendously this last time I had help from Diana she was from another department but was in this location for certain reasons she was marvelous as well thank you for great service as always too both of you!

Thank you sooo much for your help Carlos for help you’re the best !!! :) And thank you So much Mrs. Vivian for helping me out in selecting the unit! :)

Very nice

Vivian has been a big help to me!! I have been renting here a long rime and she keeps the property well cared for, and is so nice to the people that rent with her!! I hifhly recommend her property !!!

I had a very pleasant experience with the employee on duty she was very knowledgeable about the property and it is well kept.

Vivian. She was very helpful and sweet . I enjoyed doing business with her . She haa the property nice and clean

Vivian has been a Great help with us and our unit rentals.She always make sure our units are secure. She has helped us secure units when family members are moving and need storage space. I refer them to Vivian and she takes care of them,tells them what space they need for their things. She is an asset to Public Storage and we are glad she is in charge of this property .

I have been renting from Miss Viv for awhile now. She is always so nice and welcoming. The property is clean and she is always doing something on it. I do not think , if I ever leave , I would rent anywhere else.!! Highly recommend

Very well maintained lot. Good service which helps out whenever you need anything.

The unit I rented was perfect for what I needed to store. Vivian, the onsite manager was kind and pleasant to work with.

Me and my fiance went to rent a unit.on line it says first month a dollor we get there totally diffrent we got the smallest storage they had it cost us almost 60 dollors for a 5x5 i was floored.but however the lady was very friendly and the storage was clean and then we are late paying it up todate it went from 44 dollors to 65 dollors and now its up to a hundred for being 22. Days late i feel like we are really being over charged once we pay it up and get our things out wouldnt recommend it to no one so apparently everybody is not being overcharged for the units .but we was.

Vivian is so helpful, patient, and seemingly passionate about her location. She's knowledgeable and so willing to get you the best unit and accessories. She helped us find exactly what was perfect for us

Melissa era muy buena con migo . tenia mucha pasensia conmigo. Muy amable sabe muy buen el Espanol!!!! Muy alegre

Melissa was very nice and knowledgable! Made it a nice experience

Melissa was very helpful today when I came into the office she was very polite an informative I will be referring my friends to come to this location for storage .

Melissa was so helpful she was breath of fresh hair awesome !!!

Vivian is really good at her job and the units are well kept and prices are pretty affordable. I would recommend her and the storage place great reviews. Really glad we found this place, thank you guys.

Thank you very much Vivian for your great service during these past two years. You have always been there for us. I do appreciate your outstanding customer care abilities. You always knew how to exceed our expectations. You and your company run a very safe and clean self storage business. If we have any future needs, we will definitely rent from you again. Plus you can count on several recommendations to our friends and family. You are just awesome in everything you do for the customer and for your company.

Melissa was very professional and gave me all the information i needed when getting my storage. She had positive and happy energy that made my experience there perfect! Definitely will be using this location for the future as well.

Melissa was awesome and extremely helpful.

I rented a space today from Vivian at Woodforest. Rented there before and did not want to go anywhere else!! The property is clean and well cared for.. Vivian is the greatest!! Highly recommended!

I came in to rent an outside unit at Woodforest and Vivian helped me a lot. I liked the facility so much that I am considering just renting an inside unit... Vivian is so layed back and explained everything in detail !!! I still have to look for an outside unit closer to where I live, but if I don't find anything, I will go back.

The property is great clean and the people work with u vivian and jordan are great employees great time and service thanks guys

Vivian was very helpful with my move in. I have rented here before and will never rent anywhere else.. Very clean property .

Vivian was great!!! I had to buy some boxes and she gave me the best options to save money. She has a clean place to!! Highly reccomend.

I came into the public storage to rent a space. I am not getting it till Sat , but she showed me different sizes till I got the idea of what I needed.. I think her property is clean and she is really nice. Am definatly going to rent with her.

Vivian was amazing at getting us what we needed and explained everything. The property was nice and taken care of. Process was easy. Great property and customer service.

Dianna was a lot of help and very friendly....would recommend to friends or family

Vivian was of great help finding a storage unit. Her property is one of the best maintained properties I've seen and u would greatly recommend it.

What a dump. Tried to rent me a unit with mouse poop on the floor. Lighting doesn't work. Over charge for specially lock that can only be used at their facility. Your stuff isn't protected from the elements. Do yourself a favor and go up the road to a proper facility.

The lady in the front office was very nice when we rented the unit. The process took a little longer than it should have but overall was good. When we pulled everything out of the unit the gate code worked to get in but wouldn't work to get out. We were locked inside their property for over an hour. When they finally showed up at 9:30 a.m. we were told there was a balance and that's why the code did not work. When we asked how come the code worked to get in and then locked us inside we were told that "I am not stupid you followed someone in". I told her to check the cameras and I don't really care I am late for work and you need to let me out of the gate. She then asked what we were trying to do, skip out on the bill. It was a misunderstanding when the stuff had to be out of the unit. We are not dirtbags or criminals but we're treated as such by the lady that was so nice when we rented the unit. That is piss-poor business and disgusting behavior for such a big company to let someone get locked inside of the gate for over an hour and then accuse someone of trying to skip out on the bill. We were told we had till the 27th to get our stuff out. We were not told we had till midnight on the 27th. They are charging us another month for 7 hours of usage. That is absolutely the last time we deal with public storage.

Have any 10 by 20 or 10 by 25 units available that's on a special thanks

I came in this morning to rent a storage and Vivian was very helpful. Very clean place and very nice manager.. Highly recommend!!!

This worker was very helpful the porperty was very clean and Ms Vivian was very friendly and helpful she gave me great service with a customers friendly smile

Ive used this storage everytime ive needed a storage unit. Mrs. Vivian has great customer service also answers all of your questions. Keeps the property clean. She is very respectful. And does her very best to get you the right storage space you need. Thanks Mrs. Vivian you are awesome keep up the great work.

I came in to rent and the space I reserved was to small.. The property manager showed me a 10x10 and a 10 by 7. I got the 10x7. Her name was Vivian.. Very nice lady and super clean public storage... I highly recommend

Great people ..... Wonderful service

Akira was super helpful. Glad I decided to get a unit here.

Vivian took care of me. She was really helpful and gave me the best discount they had. The property is very clean and neat and everything looks good! Look forward to seeing her again

Vivian was great. Very friendly and helpful. I am happy my belongings are at this property. Vivian seems to really care about the property and the customers. Thank you for a great first time experience Vivian!

Really clean property, good customer service, funny, kept me informed.

Vivian was awesome. She was very helpful and took her time to get me the unit space I needed. The property was very clean and kept up. I will be letting everyone know who needs to rent some space to rent at Vivian's place. Nowadays most people rush you and are nasty. Not Vivian. Thanks for all of your help. Exspecally when I was the most stressed.

The property manager was very knowledgeable about the property. Her customer service was great and we got through with everything in a timely manner. She explained everything very well. Glad I chose this location.

Came to get a storage and Vivian helped me. She was very nice and informative :) Glad I came here.

I am moving and needed some boxes!! The property manager, Vivian was very helpful in giving me options and ways to save money. She is a very nice lady and friendly. I highly recommend her to people that are moving!!!!

I went to this public storage Her name is Vivian, she really help me out with lot of stuff about storage and she guides me which storage is best for me to go. She is so amazing Love this place

Vivian gave me very great service

This is our second time using this storage location and both times have been great. Ms vivian is extremely helpful and is such a pleasure to work with! Speaking from experience by trying other Public Storage locations this one has the best costumer service. Very clean property and clean storages! Thank u ms vivan!

Ms. Vivian si a very good Employee, this was very Helpful to us. I give her an A for effort, she is very kind and knowledgeable.

Vivian is very nice and friendly!!!!

Overpriced

Vivian & Melody were so helpful and friendly! After having bad experiences with a different storage facility Vivian & Melody were a like a breath of fresh air! Completely confident our belongings will be safe and secure! An absolutely pleasant experience!

Vivian And Melody.... IS THE BEST!!!! ESPECIALLY WHEN IT CAME TO CUSTOMER SERVICE AND MEETING MY NEEDS..... VERY CLEAN N SAFE PROPERTY👌💯

The customer service is great and the prices are reasonable

Vivian was very hands on and attentive, she explained everything in detail to us, walked to our storage unit and even elaborated on how clean the property is kept. Property was very clean, no sign of debris anywhere. She even suggested buying damp rid. Everything was a breeze, we were in and out of the office within 15mins. I strongly recommend to reserve your unit on before coming in and completing all the registration, it helps the process go faster.

Very courteous and helpful.

Came in today for a space vivian and melody greeted me with smiles. They was very helpful and help me every way they can.

Vivian and the team of Public Storage did an excellent job catering to my storage needs

Vivian is a gem! Full of knowledge and information. Property is extremely clean.

Very good service. The manager was super helpful and friendly.

I had to go in to the Public storage to buy some boxes for gifts and Vivian was very helpful with helping me get what I needed. I recommend her highly

I went in to the Woodforest location Sat sopping prices. I dont need a space till Jan but Vivian and Kara were very helpful in showing me spaces and explaining the best way to get the space when needed. I will definitely consider renting there

Kara and Vivian were very helpful with getting us setup, and very informative. The property is very well kept and clean.

The place was clean but 3 months after we rented the unit our price went up $30/month. We were stuck bc new house wasn't finished. When we called to complain about such a large increase, we were told too bad. In addition, all of the lights went out in our unit. We left the keys with the manager so they could be replaced. The day we moved out, they had still not been replaced. Our rent went up but we could not get service in our unit. Always some excuse. We will NEVER rent from Public Storage again. They could care less about their customer bc they "have" you at their mercy once you get moved in.

Vivian gave me excellent customer service and directed me as to what I needed to do to insure, and maintain my unit efficiently.

Vivian was very polite. She knows her job. Keeps the place clean.... TwoThumbs up.

Vivian is a great and amazing person and every time i come here i say hi to these wonderfull people

I went into the Public Storage on Woodforest to rent a space. Vivian was very helpful in showing me different spaces. I decided I needed a 10x10 and she did not have any. She told me about the property past Wilson road and that they had a lot of spaces as they are new. I wish I could have rented at Woodforest as that is a really nice property, but I will go to the one on the tollway.I highly recommend Woodforest.

I went to buy boxes and to rent space and Vivian was very helpful and sent to closest property with sace. My business was very professional and Vivian was the greatest!

Vivian was a great person to work with. She has excellent customer service skills and she is very kind. I will recommend her.

I had to rent a 10×25for my daughter and then she wanted a second space, Vivian was very patient and showed spaces and rented 2 to me and then my daughter found another space she wanted and Vivian changed us to that space. Very patient and nice. Very nice person and property. Recommend highly

Very disrespectful management services The lady she very roud and racial.

Vivian was very helpful and patient in helping me find the correct storage room to store things for my classroom. She assured me that she would help me find just what I wanted and she sure did. I'm very grateful that there are still people like her with a very kind heart!

Vivian is the best. Helpful, courteous and thorough.

Best customer service I have ever experience from a storage facility. Vivian and Melody have been extremely helpful showing me around the storage, going over details about how to operate gate code and reminding of time of access to property. I would DEFINITELY RECOMMEND the everyone I know needing a storage location.

Vivian was very helpful and very informational I will always rent from this location thank you

Vivian's customer service was great! At store #08411

Phenomal service. Very knowledgeable. Great storage facility