Greatest place on Earth!!
I can’t say enough great things about Kent! From the moment I walked in, he went above and beyond to make my storage experience smooth and stress-free. He was professional, knowledgeable, and incredibly friendly—he took the time to explain all my options and made sure I got exactly what I needed. You can tell he genuinely cares about the customers and takes pride in his work. If you’re looking for great service and someone who actually takes the time to help, ask for Kent. He’s the reason I’ll be recommending this place to everyone I know!
Dean was a wonderful worker and honestly helped quickly and efficiently. Definitely deserved a raise
No issues with my unit I think it's an amazing place to secure your belongings. Kent was very nice and helpful as well
It was easy to rent from, the gentleman in the office was very kind and informative. The place was very clean.
Great Service! Rented a 5x5 footer indoors in 30 minutes. The attendant was friendly and helpful. Escorted me to my storage space and showed me how to download the Public Storage App so that I can use my phone to unlock doors and gates and check my billing. 5 stars!
Clean facilities. Great location. Easy online rental
Fabulous staff thanks Dean for helping me find my unit ! Beautiful facility !!
Very easy access. Friendly and great service!
I truly appreciate the excellent help I received from Mr. Dean.
Dean was a huge help! Such a sweetheart and very patient with all of my questions!
Dean’s customer service and knowledge of the business was exceptional.. I highly recommend this Public Storage for the Denton, Dallas and all surrounding area’s…
I had a great experience, Rebecca did an amazing job with helping me find the perfect unit I needed. Thank you!
Everything is explained so well. I had a good experience getting a unit. And they carry everything one might need.
Excellent service by Ben today
Thank you so much Ben! You did a great job helping me out with my unit
Ben was amazing at helping get our storage unit all setup!
Ben did a great Job helping us
This is a clean and well managed facility that seems secure. My issue is with corporate with the frequency and amount of rent increases. I'll post my rent history here and you can use it to make a more informed decision.
10x15 climate controlled unit:
11/2022 - Starting rent: $144 a month, first month discounted, promotional. Promotional period duration is not shared even though it was asked for.
4/2023 - Rent raised to $199. I complain and get an additional few months at promotional rate.
7/2023 - Rent now at $199
1/2024 - Rent raised to $230. I call and complain and unfortunately there's nothing they can do for me. Meanwhile this new rate is close to 70% more than comparable storage in the area. Only solution is to move to another facility.
5/2024 - I terminated the lease
Beautifully clean facility and great service from the manager, Ben. Recommend 100%.
Ben performed great service and had all the answers I needed.
Peopler amazing great help!!!
If you’re comparing between the 2 Denton public storage locations, I recommend this one. Management at the other location is very hostile, insulting and doesn’t care about customers. Will do anything to try and extort money from you after you vacate.
Ben was very helpful! He was very professional and polite. He answered all my questions very thoroughly and was very knowledgeable on policies.
Ben gave me great service today. Super quick and easy!
Mr. Ben was very sweet and nice and helpful. I highly recommend this place for storage safety.
I would like to say “Thank you so much to the two wonderful gentlemen in the office (Ben and Dean) to whom I have nothing but gratitude for. I received the very best service and not to mention professionalism.” Hats off to the two of you and Thank you again for making my experience nothing but seamless and awesome AAAA++++++++++
Ben was helpful getting me taken care of
Phenomenal customer service by Mr. Ben!
Ben was outstanding today!
Mr. Ben was so nice and was very helpful helping us find the right storage.
Ben was very helpful and thorough with all the details. I didn’t have a lot to store and he recommended the 5x5 since I wasn’t storing furniture and everything fits nicely.
Ben helped me complete my reservation today and he was so helpful! He gave me plenty of tips and tricks to keep my things safe! Will recommend to my friends and family
Ben was very helpful. He answered our questions and assisted in the rental process.
Very courteous very professional super easy to get along with and they explained everything to me to the t. Very good people I would recommend them to anyone anytime and would definitely use them again in the future thank y'all so much
Great customer and affordable price! If you need something quick and easy this is the place to be!
Ben was great! Helped us out!
Hands down best customer service staff around ( and we called them all) quick, simple move in without hidden fees and run around!
Ben gives great services he a very good guy
everyone was really helpful and nice
Mr Dean. have a great customer service
Great place! Ben was so helpful and kind in getting me all set up! Won’t be going anywhere else. He made the process so easy and stress free! Cannot recommend public storage enough!!
Ben and Dean were awesome and very helpful!
Ben did a great job helping us out, excellent customer service. 10/10 would recommend, very friendly and helpful.
Great service in and out in 30mins and saved a lot thanks Ben you are amazing!!!
They say “First impressions are the lasting impressions”. Well, Dean surely fit the bill! He was so helpful and patient with me in getting the information he needed to help me get all of the paperwork done. Very knowledgeable in all that he said about his job and made me feel better about doing business with U-Haul Storage. I left feeling comfortable knowing that I chose the right company and the right person to deal with. I’m forever grateful to Dean! Thanks again.
Good stuff
Dean is the Guy
I stopped at public storage today to take care of some business. That wasn't exactly pleasant and I was a little aggravated having today so but when I got here. Ben was here and he explained things to me very patiently even though I was somewhat aggravated and he just helped me understand the things that were going on. And help me take care of business. That probably couldn't have? Been. Taken care of otherwise? So I just wanna give a shout out to Ben because he definitely gave up star behavior today? Thank you my name is cindy gatus
Professional service provided by Ben. Very informative.
Ben and Dean were awesome!!! Very clean facility.
Good service, Ben was a very good and nice person :)
This is a new facility so it's very clean. The people working here are really nice and friendly. Very nice place to store your stuff.
Great detailed. Professional. Very clean
Clean facility great customer service
Service at this location has been excellent with both of my units. Ben has been a great help when I changed my reservation sizes and date son two different time periods.
This is good experience I enjoyed this storage it was clean and alot security for my stuff im bless to meet good staff
Super easy process and super nice folks. Love the app!
Ben is very amazing. He was very knowledgeable and polite. I would recommend them to anyone!
Ben was very helpful and kind. I’m glad there’s still people out there take the time to care.
Ben was kind, knowledgeable and helpful.
Ben was so helpful, patient and kind. I would highly recommend going in to see him.
Ben was great! Great service.
Ben was excellent at setting up our storage needed and swapping out account within our business needs.
Really had a great experience here in our move, no issues or problems. Appreciate the security and cleanliness of the place!
Ben was very patient and helpful and made sure I got in the right unit for my needs.
Ben took great care of me!
Fantastic service with Ben!
Ben did a great job. I appreciated his help :)
Mr Ben was a great with helping me get a storge unit...
I recommend anyone to come here...
Had great service here. Ben was awesome he showed me a couple of units before purchasing. Well done Ben and pubic storage
Had a wonderful experience utilizing this storage. Very good customer service. Ben was very patient and kind. Only needed my unit for a month but will come back to this location next time I need to use a storage unit.
Ben did a great job getting me in a storage unit. Thank you so much
Loved our experience there. Both men in the office were very nice and helpful. Would definitely recommend.
Ben’s service here has been wonderful! He goes out of his way to help and make sure all your needs are met!
Ben helped me get situated very easily and got me the space I needed! Would highly recommend!
Ben is the example of good customer relations and service. Given my unusual needs, he was patient and accommodating. He even managed to get me a very convenient upgrade to my original space request that I made online. My only other comments would be about Public Storage as a company. They should have a system to submit requested documentation in electronic form instead of relying completely on printed/paper. The place is very clean and the facility looks pretty new and very secure. Thank you!
Very helpful friendly , definitely am happy with customer service . 100% satisfaction
I worked with Ben today and had great customer service. The facility is clean and bright. I am confident about choosing this location for my storage needs.