Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 8939 East RL Thornton Fwy, Dallas, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x10'Online only price$ 48/moSmall 5'x10'- ground floor
- inside unit, swing door
$ 48 /mo $ 68Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 51/moSmall 5'x10'- ground floor
- inside unit, swing door
- near door or elevator
$ 51 /mo $ 72Best Price Label+ one-time $29 admin fee1 unit left! -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
5'x5'Online only price$ 61/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 61 /mo $ 81Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 66/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 66 /mo $ 94Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 70/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 70 /mo $ 97Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 91/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 91 /mo $ 127Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 99/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 99 /mo $ 132Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 134/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 134 /mo $ 179Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 216/moLarge 10'x20'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 216 /mo $ 289Best Price Label+ one-time $29 admin fee1 unit left!
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Self-Storage Near Dallas
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
East Dallas Storage Units Near I-30 and Dallas Arboretum and Botanical Garden
Storage units in Dallas are located between Buckner Boulevard and St. Francis Avenue on I-30's Frontage Road. Indoor storage units, climate controlled storage units, and outdoor units with drive-up access are on-site in a range of useful sizes, providing cheap storage near Dallas Arboretum and Botanical Garden and White Rock Lake.
Golfers can tuck away clubs in a 5x5 storage unit after a round at Tenison Glen Golf Course or the championship fairways of Tenison Highlands. Our proximity to Tenison Park makes it easy to pickup and dropoff your golf bag to play whichever course you prefer.
Edna Rowe Elementary School families looking to declutter can store recreational gear in a 5x10 storage unit for play at Everglade Park. Behind the athletic equipment, fishing tackle, picnic gear and pool noodles, store your holiday decor and off-season garments.
If you are renting your place out short-term and need to clear the decks, a 5x15 storage unit will hold up to two rooms of furnishings while you are traveling or residing elsewhere. These storage rentals are also useful when clearing out space to welcome a new member of the household.
Casa Bonita residents and others sharing an apartment nearby can store duplicate furniture in a 10x10 storage unit. Pack in couches, loungers, coffee tables and dining sets to keep common areas uncluttered.
Select an outdoor 10x15 storage unit to stow long canoes, kayaks and standup paddleboards. Drive-up access makes it possible to load and unload for frequent paddling excursions along Dallas Trinity Paddling Trail. There should be plenty of room to stow camping and fishing gear and a lot more along with your oars and paddles. This is a great option for clearing out the garage and getting your cars parked inside again.
Homeowners around Skyline High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. If you are in-between residences, these large storage rentals can hold the contents of a three-bedroom home while you house hunt for your new place.
Dallas Public Storage has a range of options to meet your storage needs.
At this Dallas Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 5x15 storage units
- 10x10 storage units
- 10x15 storage units
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor storage
- Climate controlled storage
- Outdoor units
- Drive-up access
- Electronic keypad entry
- Online payments
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 664)
Liz was very helpful while purchasing merchandise
Ms. Liz was amazing!!!!! She was very professional, excellent customer service and very knowledgeable.
I totally recommend this place thanks to Jordan who help me at this location in matter of seconds and with the best customer service which is hard to find now days.
Jordan was super helpful and amazing today got the perfect unit he's the best
Jordan es muy amable nos encantó su atención
Mrs. Liz was amazing. She was extremely helpful and answered all of my questions. I was able to transfer into a new unit with ease thanks to her help!
Ms. Liz has done an amazing job
Liz had amazing customer service. She definitely deserves a raise or lunch from the owner Great Job Liz Keep up the great work
Ms Liz stayed late to help me out good customer service as well
Spoke with Ms. LIZ and she was very helpful with my issue and very professional.
Liz provided an outstanding service. First time purchasing a storage unit- so read all the details.
I had accidentally picked the wrong unit.
Liz walked me through the process and was able to grant the holiday discount.
Thank you so much for being kind & understanding.
Returned calls promptly and was able to assist me in a timely manner.
Ms Liz does a fantastic job every time I come in! I am always satisfied with her service
Liz was extremely helpful.
Ms liz did a great job helping confirm our unit. She was very profesional.
Ms Liz is a great person
Ms Liz is very very helpful and very very nice I recommend her
Ms Liz was a great help today. Provided efficient information on storage units and was able to get us help in a jump start for our car! Excellent employee!
Jordan was an excellent and professional customer service rep. He provided very quick service and made sure all my storage needs were taken care of. I will always do business with this location.
I appreciate the service i received from Jordan and Liz today . Made my experience easy and they were very professional.
Ms. Liz was so wonderful, very informative. She helped me over the phone step by step with my reservation. I would recommend Ms. Liz to anyone she’s awesome
Liz was a pleasure to work with
Ms Liz was very helpful today and appreciated her service
Mr Liz Is J
Had a great experience with Liz she meet all my expectations
Liz is was an amazing helper today made sure she gave us exactly what we expected
I rented from Mrs. Liz, she was knowledgeable and anwer all my questions. She has a friendly attitude and good customer service.
Liz was very professional she was just awesome u5
Liz Did a wonderful Job on today her customer was excellent! very helpful Ha raaay! for Liz🎉🎉🎈🎊😊🥳🥳👏👏👏
Ms Liz did an outstanding job in helping us get all our information correct in the system and was curious and patient with us as well thanks we appreciate all the help
Liz was very helpful, she answered all my questions made this rental process extremely easy! Thank you
Had such a wonderful experience. Liz was greattt!
Liz was amazing! Very thorough in her explanation of the entire process and cost. Made it very easy for me. The space is very adequate for my needs.
Jordan was great !! Excellent perfect got everything done i needed
Liz Was Very Helpful And Kind She Made Everything Real Easy For Me !!
Liz has awesome customer service and she is very kind and nice
Liz was amazing.. very helpful , and professional. 5 star performance
I rented a storage unit today from Ms Liz... I had a great experience... We went over all the details of what I was looking for and she had exactly the size unit I needed... She was very professional and thorough and everything went very smoothly... I chose this location because I heard great things about her.. She's a very pleasant person to work with and she helped me figure out what would work best for me.
My experience today was great Ms Liz and Jordan were very helpful when I came in to update my account from another propeprty. They were both very professional and extremely kind and knowledgeable. Thanks for helping me take care of updating my account....
Ms Liz provided great service. Was very professional and kind. I was pleased with her service.
Ms. Liz is the best help. Over the phone check in was easy and smooth and she explained everything every well. Thank ms Liz your the best
Liz is very professional the best .
Liz is the best most professional.
Liz was awesome, great and professional customer service.
Ms Liz did an amazing job! She is very knowledgeable and professional. Very respectful. I appreciate her hard work and commitment to her job.
The facility was spectacular and Ms.Liz was amazing I will recommend this company to friends and families
Liz was very professional, efficient, great
at smile,great customer service, and very helpful. Especially assisting my mother with a chair. Very thoughtful
Liz did a great job in assisting us with our storage unit!
Great service. Very friendly and knowledgeable.
Liz what’s great! The process was easy and quick 👏🏼
Ms. Liz and Jordan were very helpful and thorough and answered all my questions. Very pleased .
I have been so blessed to be at this particular public storage for the past 4 years. My experience is always GREAT! I can't say enough about how helpful Maria and Tammy are when I'm there. They are the best team ever and I appreciate all their encouraging words and attention to my needs as a long term storage renter. Just knowing they are there for me is so awesome. I truly appreciate the way I am being served, especially during this time of transition and relocation. Thanks so very much!
Miss.Liz was very helpful to me and my Sister when we were deciding on which unit to get, she answered all of our questions with a smile. She gets a A+ and a 5 Star for the best customer service, thank you Liz. Jerry & Jeanette
I would like to thank Ms Liz for her diligence in helping me obtain my storage unit today! Due to our lack of communication she took the time to get someone that could translate for us so I could lock in my storage today and that would be Jordan! Such a tremendous help and very kind person who made sure my transaction was completed fully! I am very satisfied with my visit to Public Storage today
Liz was awesome and super helpful with prices!
Booked a storage today, Liz is amazing
Joel was awesome. Provided the best service and answered everyone of my questions.
Liz was super nice and helpful and Merchandise was ready to go and easy transaction.
I appreciate Jordan so much ! Beautiful soul
I went into Public Storage to do an inspection and Ms. Liz was absolutely pleasant. Extremely nice and helpful.
My wife Teresa M. and I went in on Sunday for a storage unit and Liz fixed us with one very fast and she was very professional at her job.
Ms. Liz has been a complete joy in aiding me through my transfer process. Please bless her anyway you can
Nancy did an amazing job had issues with reservations people Nancy got on the phone and got everything taken care of great customer service
Liz was very helpful and courteous
Liz, is a super nice property manager, she has all the knowledge, she just answered all my questions and showed me a couple units available that matched my current needs
Liz just made my day!
Thanks a lot Liz!
I Appreciate Liz She Helped Me Get My Storage Unlocked
I love this storage place. Ms. Liz is amazing and a great worker
Thank you Liz for your effort
Liz good job good services
Everything I needed! Liz was helpful, so pleasant!
Liz is wonderful!!!!! Thanks to her for helping me handle my dad's affairs
Liz was professional and warm throughout our entire encounter
Liz was so so helpful and answered all of our questions
Ms Liz was very helpful and accommodating! I appreciate her kind service
Liz was amazing got me set up in no time to move into my unit, she was polite, respectful and very helpful!!
Ms Liz was very helpful and she was very quick and knowledgeable got me in out.
I can’t say enough I was in my 18 wheeler she understood time was of essence and got me in and out if you want to treated like you’re family all the time this the place to be
Liz, is very friendly and wants to help,please visit this location and always ask for Liz.
Liz was incredibly pleasant.
Went April 2nd,Was greeted by Ms Liz & she was such a friendly person,amazing helper explained everything very detailed!!!
Liz was much amazing to helping me out
Liz is amazing and helpful
Liz was a wonderful help, she explained all steps and procedures very well. Very knowledable.
Hello, Ms. Liz was Kind and Professional. She was very helpful and answered all my questions. She even helped me find the property.
Liz is amazing
Liz is excellent! Extremely helpful & knowledge
Ms Liz was very nice and professional. She always takes care of my problems when I come into the office. I appreciate all she does...
Liz was very helpful and professional answered all my questions ♥️🙏
She was very professional and quick I got all the questions she was very helpful in everything and great personality I give a 5⭐️ her name is Liz
thank you great job LIZ IS THE BEST
Liz is wonderful person she provides me with sufficient information I need to know
Liz thank you for your services 🙏🏻 ❤️ 😊
Mrs. Liz does her job well
Liz, very awesome
Liz deserves 5 stars for the costumer service
Liz was awesome this Lady was locking The door for the door ready to go home n popped up asking questions and as sweet as she is asked for me to come inside to get to the bottom of my issue... She did what she had to do and im happy about it.
Liz does great work no problems an give wats needed 👍
Thank u Liz got the storage wee needed...
Liz was great. Answered all my questions
Very nice and amazing was please with service
Ms Liz Very Professional at all times, wouldn’t trade her for nothing, I’m very pleased with her service
Msliź was freaking awesome 👌 probably the most professional person in the biz she is a star 🌟
Updated- Property manager took care of what I placed in my last review. Communication with me was good.
Liz, was very polite and provided excellent assistance with everything needed to get the job done
Property Manager Liz is fantastic. Helped support us so much after an unfortunate pipe break. Accidents happen but reactions are what matter!
Ms Liz is a great customer service
Liz, the manager at Public Storage at 8939 East RL Thornton Fwy, Dallas, TX 75228, provides outstanding customer service. I thoroughly understand excellent customer service as a former director of public relations for Neiman-Marcus during the days when it was still run by the Marcus family and it was at its best, especially regarding customer service. It is rare to find employees who still offer quality service like Liz does.
Liz is very accommodating and patiently answers every question thoroughly, providing helpful information. If she does not have the information I need, she gives me the contact information and instructions for getting answers. She routinely goes beyond my expectations to ensure that I have my needs met and that I have a great customer experience. She is awesome at resolving problems quickly and alleviating my frustrations which are usually due to an oversight on my part of regarding my account or lack of experience navigating the app. I can’t say enough good things about Liz!
Ms Liz was very nice and professional in helping me with my payment today. I appreciate all her help
Liz was great and her customer service was kind. This public storage was very professional, direct and clear in communication. No surprises. I’d definitely use them again!
Liz was a great help got me in and out with no hassle. Thank you!
Customer service was superb!! Ms. Liz was a great help. I love the size of my unit. It’s affordable and convenient
Ms. Liz is absolutely the BEST...!!!!
Liz was definitely one of the best I’ve came across in a long time she made sure all customers are satisfied and taken care of
Liz is so amazing! She has been so good to my husband and me! Thank you so much for everything Liz!
Ms Liz is an awesome lady
Liz is a super employed they need more like her. Ella es muy muy amable con el personal me atendió súper bien me gustó mucho como lo hizo.
Just wanted to take a minute to thank Liz & Public Storage for such a pleasant welcome/ experience in such an unpleasant time. Liz is the ABSOLUTE BEST!!! Made me feel like family. Even gave hugs to my whole family. If you are looking for good place to store your things this is it. She’s on top of her game. Thanks Liz you’re the Greatest!!!
Liz. Very helpful and willing to help you find the best deal
Liz helped me without fail. Professionally Answering my questions on why Public Storage raised my rent $75.
Liz was great very professional and very nice great customer service .
Liz is the best! Rent here now!
Liz has great customer service. Please go see her today.. Fast services
Liz is an awesome property manager I her
I give 5 stars only because of the STAR they have working there! I have been using this storage place for decades and have met many employees but Ms Lacey is hands down theeee BEST employee they have! She genuinely cares about the customers and VERY patient as I have seen 1st hand how she handles chaos and disgruntled customers. Her communication and follow up is amazing. Always a Professional NO matter what! This one needs a raise! THANK YOU Ms Lacey for all you do to make sure our belongings are safe we understand policies and we are aware of updates on our accounts!
Kimberly Johnson Muhammad
Liz was a life saver and very knowledgeable, very polite. Saved us from driving back to chicago without our stuff very appreciated
Ms. Liz was so nice. She took the time to explain the rental process and answer my questions. She even showed me a unit that she thought would suit my needs. I really appreciate all of your help.
She was a wonderful and helpful
Emilee was such a wonderful help with knowing which size unit to get whenever I’m ready to rent such cool people at this location
Emilee was so helpful with my son whose never rented a storage before she broke everything down for him and gave us amazing customer service! Such a doll she is
I am so pleased that Liz was able to help me out on my rent rate...I was behind and because of her taking care of me ..I will get caught up and get back on track.
The 5 star rating is for the face to face interaction with Ms. Liz only...
She was very knowledgeable and helpful when renting a unit. She addressed my concerns and was very fun to speak with.... #greatservice
Story time: the day before I was needing to rent a unit and I waiting about 5 mins until I called customer service. They informed me an attendant was on-site probably showing a unit and to wait. Well, about 10 minutes passed and I called customer service again only to be told this location service by appointments only. (I had already booked my unit only just needed to view it)
Moving to the next day... I was able to view the unit and the padding was cut out the ceiling. I brought that to Ms. Liz attention and she informed that if a tenant damage the ceiling maintenance would just cut the damaged part and leave it open. I asked when would they repair it and she stated usually no. Several request would be put in with no action on repairing the padding inside the units. That caused a major concern to the safety of the items placed in there for climate control.
Since speaking with Ms. Liz, she did reach out again to upper management about my complaint and they are doing the best the can to correct this issue.
Liz is great and very kind
Liz was amazing and informative. Any questions I had she was open to answer them. She made the process very easy.
had a great experience with Ms.Liz she was very patient , polite and helpful
Liz has very appreciative attitude with the customer,I like how she handles her business,she keep a smile on her face,
Mrs Liz was very helpful when making my payment very grateful for her to anyone that needs assistance please come see Mrs. Liz.
Liz was super helpful and just a delight to be around. Had to relocate here from Haskel location and do no regret it at all.
Liz great service 🥳🥳
Liz is the best she is so helpful and does a great job....thanks liz
Ms Liz outsan6 services
Liz was very wonder going out of her lunch break hours just to re-open the store to help me out…
Liz was really amazing and quick!! No problems at all getting my unit and was really polite.
I recently had the pleasure of working with Liz at Public Storage, and I can't say enough about her exceptional customer service! From the moment I walked in, she greeted me with a warm smile and made the entire process stress-free. She was incredibly knowledgeable, answering all my questions and providing helpful suggestions to meet my storage needs. Liz went above and beyond to ensure I felt confident about my choice, and her professionalism was top-notch. If you're looking for a storage facility with a dedicated and friendly staff, I highly recommend visiting Liz at Public Storage!
Liz was very kind and sweet she handled everything I needed I would highly recommend getting a storage here LOVE IT
Miss Liz is very helpful and kind!
I want to thank Liz at Public Storage for helping me with getting a unit today. Thank you Liz have an amazing day!
Liz was very helpful and attentive. This was a nice and convenient location.
Today my sister visited public storage on R L Thornton freeway. My sister met a kind women named Liz that helped her with all her questions. She was very informative, kind and had great customer service. Thank you for all your help!
Liz was great help, she help me out with every question I had and and provide excellent detail.
Liz was so nice and happy to receive customer service
Had questions about my unit and Liz was super sweet and helpful getting everything sorted out and taken care of! Thank you again!
Liz was very friendly & helpful she made renting a storage unit quick & easy five star service!
Review for Public Storage at 8939 E. RL Thornton Freeway, Dallas, TX
Moving day is often stressful and chaotic, but my experience at the Public Storage location on 8939 E. RL Thornton Freeway in Dallas was the exact opposite. From the moment I walked through the doors, Liz, the property manager, greeted me with kindness and a calm demeanor that immediately put me at ease. She was incredibly professional, attentive, and handled all of my concerns with care.
In a world that can feel overwhelming, Liz’s exceptional service stood out. She was organized, efficient, and made the entire process smooth and stress-free. I would highly recommend this location, not just because of the great facility, but because of the outstanding customer service provided by Liz. Her dedication and professionalism truly make this Public Storage location a standout.
Thank you, Liz, for making a challenging day so much easier!
Came in today Liz was extremely friendly and helpful.. great customer services
Beware!! They've never done anything to improve this place yet they raise your rent every 6 months! I've had to call and argue about this over the last three years! This time they raised it by $45 for no particular reason! We are finally done. We will be moving our things at the end of the month. It is not worth it at all!
Great Service, Pamela is awesome , very helpful and always on top of things, good location and clean.
Liz and Emm was great everything was gud
Clean, conveniently located and easy to access unassisted! I’ve rented here before several years ago and I don’t recall having a problem back then either.
EDIT: I visited my storage on 8/31/24 and there were ants all in my clothes and other boxes and my furniture. I was so overwhelmed that I didn’t even know what to do about it, spraying isn’t going to help nor do I want spray in my clothes and furniture. I may have to buy some kind of powder to sprinkle around. I’m ANNOYED.
Been a customer for over 4 years. Liz is amazing, always very helpful.
Liz was very professional and would highly recommend public storage
The office lady Pam was helpful with all the information about getting a new unit. Very polite and was able to answer all our questions.
Liz was amazing and very accommodating highly recommended 😊
MsLiz she is very helpful and polite.
Liz was very helpful and and answered my questions in a very nice way.
Ms Pam at this location is awesome! She helped get us together even when we needed another unit she tried to find the best deal possible! She is exquisite somebody give her a raise!
Mrs. Liz is very sweet. She help me out tremendously when I came in the office to made a report. I have never had any problems with any of the office staff. They are very professional.
It's was great staff a1 customer service great love it FYI on loveeee it
Great service and staff! Liz, one of the managers at this location, was extremely helpful, kind, and courteous in helping to resolve a minor issue with my space. Her professionalism was beyond reproach. Thank you Liz!
Liz was extremely helpful and knowledgeable! I was very pleased with my service!
Pam and Liz are AMAZING CUSTOMER SERVICE!!! I wish they weren't so full. This is how moving into storage should be soooo convenient and EASY!!! THEY HELPED ME WHEN MY SITE WOULDNT!!
Pam is amazing at this location. She is honest and to the point. Thank you Pam!
Pam is a very hard working woman every time I go to my unit she ask me do you need anything
Pam rocks so helpful always
Thank you amber for lowering my rent….. this a great place n they help you a lot… oh yeah let me not forget about Pam she is really great also
Pam is working so hard every time I visit my storage unit. However, when I find her on the property and tell her I need her she is eager to stop what she is doing to help me. I’ve never had such friendly service at a storage facility!
I would like to think Mrs Pam for going over and above her job. She has excellent customer service.
On our second unit at this location as business expands. What wonderful customer service this PS location has provided. Thanks, Pam for always going the extra mile!
Pamela made sure all my questions were answered. She took me to see several spaces till I found what I needed . I recommend this store. She really cares and really takes her time .
Great Customer Service!!!
Pam is the greatest person to interact with and the nicest person she also has the greatest customer experience and very helpful person too.
We've been renting here for a couple of months and we've had no problems. We decided to transfer into a bigger unit and Pam (East RL Thornton location) made everything so simple and easy for us and also saved us some money and who doesn't like saving money! Pam you're the best!
I love ..LOVE...Ms.Pamela @ RLThorton.. She is professional and considerate..VERY informative. She answered all our questions,no matter how silly..I recommend RL Thornton PS Ms. Pamela will take great care of you.!
Very helpful and friendly staff onsite. The facilities are always clean. Pam has been more than helpful with the taking care of the little issues I've had with my visit.
Liz and Pam were amazing to work with! They helped me so much during my sprint of package deliveries and they really cared to make sure our stuff was safe and taken care of!
They will go up on your rent. The Lady in the office I can't stand. They will call you send emails after emails and texts if you late talking bout late fees and adding more money to get possession of your things. Will charge you if you put trash in the Dumpster there. Just a big mess there. Will put a lock on your unit if you haven't paid by a certain day. Calling my phone talking bout eviction, got to the end of this month to be out. She could hv kept that phone call because we was moving the remainof our things Sunday. getting our things out they was not getting another dime from us. Charging $75 because my husband put something in the Dumpster. Worst storage ever. $194 for a 10×10 is what they went up on us.
Stop by to buy some boxes and tape and Pam has GREAT customer service!! Stop by and see Pam for all of your needs!!
Great property Pam the manager helped with everything I needed and escorted me thru property and was very helpful. Very clean and well managed!
Worst storage ever, management does not keep up repairs and maintenance on the units! Gasket on the door was rotten, causing dirt to get into the storage from the street and ruin everything! Rats had come into the unit and ate the furniture. And no I had no food in my unit, the ceiling was caved in from water! All I got was “sorry about that, you still need to pay a full month rent if you move out on the Third.”
Pamela was super helpful!!! I didn’t end up needing the unit after all but she was really friendly and made the process so easy!
My name is William Davis rented with Public Storage Pam as well as the other staff were highly great enjoy the service highly recommend
Great Customer Service!!!
I recommend this location Exelent customer service Pam is always really friendly 👍
The staff at this public storage is really great. Miss Pam has been extremely helpful with all questions/issues that have came up and has gone above and beyond to help fix/solve any problem.
Great customer service!!!
Always great service there . Pamela is always in a great mood . This property is so clean. Renting here is a stress free choice
I've rented here for almost 2 years, the rental price changes often but it's a safe storage and I haven't had any problems. Hopefully I'll be saying goodbye to the storage unit soon! Thanks 👍🏾
Paying my bills at this location for now on . Pamela is so helpful . She even put in for my rent to be lowered . Shes the best!
Miss Liz was so very nice n helpful n good customer service
Had a great swiftly experience with Liz! She was very sweet and patient . And I was able to find the perfect size unit. The location is very clean and tidy .
First time at Public Storage Liz was very helpful, nice and very clear about the service thanks a lot Liz :)
Hey I was here at this Rl Thornton location and Liz was very helpful helped me with the paperwork and guided me through the units ♥️♥️ would really recommend this location which the most staff friendly place
Mrs.Liz was a great help, was very professional & fast Thankyou.
Liz was amazing at helping me pick the right boxes for my move.
And she help me take a advantage of the great sales you had here. Thank you Liz! Will come back soon for storage unit space!
Liz was very helpful!
Liz was a great help! She was very helpful and gave great information and the storage unit is very convenient, i definitely recommend her!
Liz was very accommodating, thorough and answered all of our questions! Location is awesome close to my older place I’m moving from . In & out within 20 minutes Thanks LIZ !! 😊
They were very helpful wth me..
Pamela is the best she cool I love talking with her she helps a lot and I love it
Pamela helped me and my husband. She's so nice and professional. We saw her helping someone from heat exaustion. We are coming hrre for now on .
Service is great, front desk (Ms. Liz) is helpful and nice, storage area is kept clean, doesn't smell, wide variety of storage units, makes storage-ing easy!
Liz property manager was very sweet and informed me about everything there is to know about my unit, using the app, payment and hours!
Mrs. Pam has been very helpful every time I visit. Great personality and friendly person.
Pam was amazing and so helpful!! I am so thankful for the awesome employees here!
Wonderful personality and attitude. Help me rent unit with no problems
she was awesome ms.liz helped me alot thank u
she was awesome ms.liz helped me in was so patient awesome great thank u liz
She was very very nice and friendly
I wanted to express my appreciation for Liz who the only person who took the time to break the communication bearer between us as I only speak Spanish. Every time I came to this office I was happy to see Liz because I knew she would be patient and try her very best to understand me. Today she did not fail me and with the help of Google translate and one of my friends we were able to get my problem resolved! She deserves a raise!!
Great customer service by Liz! I came looking for a unit for my belonging and Liz showed me all the available units and I ended up getting one of their climate control units. Went to check the unit and it was perfect , climate space . Good customer service, easy process . All went good thanks to Liz
Liz was Awesome, I received excellent customer service.
The ladies (Liz & Pam) were extremely helpful!
My experience today at PS was amazing! Liz and Pam were a tremendous help in making my decision on which unit was best for me. I am pleased with the service I received today!
Liz was perfect explained everything well and was quick great service
Pamela was so great in helping my wife get a storage same day. Was very informative and quick with the process.
Pam is awesome!
Very nice people and good customer service
Liz and Pam are amazing 👏. Great service supper transparent, and friendly. Have no complaints 👌 😉
I visited this property. Pamela was helpful. I got the wrong side of town . She helped me find the size by showing examples. We went online and showed me how the process works. So greatful for her help . She is a true asset .
LIZ the property manager agent was amazing. She fully provided detail information on the property sizes and prices. Unfortunately she wasn't able to accommodate us on the size we needed but was kind enough to refer us to her sister property's.. Thank you so much LIZ.❤
With all that is happening at this property right now (break ins) I want to commend Liz for working to get my rent reduced! She followed up with the request and got it approved! Very hard working and is always professional and very kind. I want to thank her for all she does
Came in with no experience with storage units and Liz was professional and made this process super easy!! Thanks Liz!!
Pam is great!
Pamela's so friendly and helpful. Love coming here
I met liz and she was wonderful very helpful thank you for a such a great experience
I had a great experience with Pam today. She was very helpful and informative on the storage unit. She kept a smile on her face no matter my questions. Liz was awesome also!!
Online reservation was quick and easy process. Liz was helpful and great when assisting with my lock. Would recommend
Liz was great. She had outstanding customer service. She saved me time and money by helping me find discounts and getting me set up in another location. I really appreciate her going over and beyond.
Pamela is the best and she always try’s her best. But I will never ever come back here I needed them to work with me and they couldn’t. I won’t tell anyone to go here. And the lady I spoke with was very RUDE!!!!
I used public storage for over three years in a cliimicc control unit the largest one that they had found when I got some of my furniture that was stored in that unit had been damaged. I’ve tried to to get resolution to this but they have yet to call me back to help get this issue resolved. I was told that that insurance company Orange do was the insurance company assigned to this claim and that insurance company has been really rude with me from beginning when I removed my items and notified some of my furniture was damaged they told me that I wasn’t going to get but 250 dollars For my furniture because I wasn’t about to show pictures of the unit after I departed. However did take pictures because I did Jane a need because I didn’t notice any damage until I go home snd untapped the leaders three piece leather and removed my California king mattress and box mattress out of box. What has me so upset is the running around that I’ve began going through trying to resolve this issue with public storage calling back and orange doors questioning my charity about trying to get my furniture replaced not insult me worn paying me only $250 dollars for the claim and I’ve paid for three years over $400 dollars average a month to keep house hold items there while I get my home built to move in. I know this process has been a big scam. I will never use public storage again. Brenda
Great customer service affordable price
Kaitlyn was awesome..and showed me the unit at request..thank you.
The Manger at this location is there to help you friendly warm and knowledgeable excellent customer service.
Someone broke in my storage and damaged my TV.
Even before the office opens,Pamela's there working hard with a great attitude,it's comforting to know she truly cares.TY Pamela.
Great services young guy was awesome
There is never any one in the office
Pamela was very helpful! Answer all our questions before they were even asked! Great attitude😊🤍
Great staff
Omg I just spoke with Pamela and she has been absolutely great!!! She has a good personality and she gives great customer service if you have a problem something going on with your bill or anything she will work with you and make sure everything is handled she goes out of her way to do the absolute most and she is one of the most awesome customer service reps for public storage
This public storage facility was wonderful. Gates were always closed and locked , definitely felt like my belongings were safe, and the staff, specifically Pam was always very helpful. Will use them again if ever in need storage.
Cheap service is great.I am back with Mandy and staff 4 yrs ago in 2016 and 2020 great service. I paid for a lock and it wasn't there even after 3 days they replace for free. I love this location.
1000% recommend this storage unit place! A nice lady named Pamela helped me and my fiancé find a unit, she was such a big help and made the process so easy and quick!
Pamela was very helpful for me and my sister in law I give her a 100%
Very professional storage facility. Pamela was very helpful in selecting a unit.
I came in the store the other day to purchase some moving supplies and the representative that helped ended up being the manager. Her name was Stacy and she was absolutely amazing. She was very knowledgeable and was able to answer all ofof our questions. She even tried offering us a storage unit and if we were in need of one we would of got one because of her. We were sad to hear that she will no longer be there after the 31st of this month. We gave her our personal number to let know where she goes so that way we can contiune to get supplies from her when needed. If you stop by before the end of the month then if you want great customer service then ask for Stacy.
We have 3 units here and Stacy has been AWESOME!! She has great customer!! There should be more of her!!
The other day I stopped by to get Merchandise and Stacy was very helpful. I ended up buying a House Pack. I told her all I needed was a few boxes. She asked me if I started packing yet. I said no ma'am. She showed me the packs and I did get one. Thank you Stacy for your help!!!
Pamela showed us several units and has a great personality. We enjoyed her help.
Stacy helped me rent two units and she was so friendly and upbeat she made it a five star experience
Pam made the process easy and smooth with one of the most refreshing atitudes I've seen in a long time i will deffinately refere them to anyone who needs help with storage needs
Great service..
Stacey is the best and always has a great attitude when I stop by the storage unit. She went above and beyond to make sure I was taken care of. Thanks Stacey for your excellent service!
This location has NEVER given me a problem . Very informative , always answers the phone , & handles each question with care & is willing to go the extra mile to help. Stacy has helped me several times from beginning to now always going above and beyond. I am so grateful for her and the whole team at this location!
Was with a great attitude and personality we enjoyed her company we thank Stacey for her kindness
Relocating from GA earlier than planned. Pam was awesome and got us set up fast and easy. She has a great attitude and made the experience fun. Gotta call her if you need help!
Pam was great when did my transfer!! Then Stacy came over on her day off to help out. Both ladies are amazing!!
Hi my name is Debra dollar I was down-and-out when I came stress didn't know what I was gonna do walked in and there goes the smile from Stacy made it is this eaten a piece of cake and ice cream everything was someverything was simple price was excellent the service I can't I can't ask for much more you need more people like Stacy around thank you no you just don't know
I called the customer service line and that person told me that this facility only had one available unit for 400 plus dollars at the time Stacey was on property she came back I asked her how many units were available and she offered me seven units because of her I was able to afford my unit at the location where was most convenient for me I give her five stars
Great place good people and overall spacious
Pamela saved us. Got us a great unit. So cheery and a breath of fresh air
Pamela was amazing she was so helpful with all my concerns and super sweet and professional!!!
Came by this location and just wanted merchandise. Stacy helped me get the merchandise she asked if I needed a storage unit as well. I ask how much and when she told me I was all for it! She was very helpful!!
Stacy was perfect, very helpful, kind , let’s not forget had patience with me lol
Thank you ,
Stacy was very helpful with our move. She goes above and beyond.
Stacey is amazing. She recently assisted me with several problems on our multiple storage units and went above and beyond to make sure we were taken care of. She went completely out of her way, including calling multiple other locations to find the best solution to my problem. I would give her 10 stars if possible. Kudos, Stacey!
I've been meaning to write a review for a while now, so this is overdue! I came in looking for a unit and Stacy T. set me up with exactly what I needed. She was very knowledgable + helpful - great customer service!
Stopped by this location for some information about storage spaces. Stacy was very knowledgeable and helpful, I'm definitely renting here and recommending this place to my family.
Connie and elana were super helpful and provided great service!