Marquel and Rosa was great got me in and out
Marquel was amazing she gave great customer service when I stopped by this to get information regarding my unit at a different location. Thank you marquel for going above and beyond.
Thanks marquel you customer service skills are great
Marquel and Rosa are amazing, I came to get some information and dealt with both ladies and customer service is phenomenal.
I had to make a trip over to Public Storage today. I had the pleasure of meeting Ms Marquel she was very helpful with helping me find a unit and she is very knowledgeable to everything that Public Storage has to offer. She is polite and courteous. Keep up the great work excellent customer service Skills.
I stopped in to get some supplies before my big move and had the pleasure of working with marquel. She was very patient with me and provides great customer service. Thank you marquel
I had a pleasure meeting Marquel today, she was very helpful and very informative 👍🏽 keep up the great work. Amazing customer service.
Marquel is always super happy to chat with me when I come in and is always willing to help me out with my unit!!! Great employee definitely needs a raise.
I came in to get packing supplies for my move and Ariel was very helpful with my checklist lol. She was kind and didn't laugh at me with my lack of Tetris skills for fitting it all in my car. Which she helped with that also. So thanks, definitely recommend!
Customer Services was very great and professional. Storage Unit was very well kept
Davian has great customer service!
Impressive storage unit and Ariel was very informative.
Great place with great customer service. Thank you for making life just a little easier Ariel ! 💓
Ariel was amazing, highly recommend.
Great service, fast, and Ariel provided great customer service, good location to avoid flooding. And is around neighborhoods and apartments.
Our business needed extra storage space, and public storage is conveniently located right across the street! Ariel took very good care of us and we were lucky enough to secure the large unit we were hoping to get. Very pleasant experience.
I recently leased two parking spaces at Public Storage - Cypress - 15814 Mueschke Rd, and I must say, Ariel provided exceptional service. She was incredibly helpful and friendly, taking the time to inform us about the requirements and discuss parking safety to ensure the protection of our personal property. Ariel shared valuable insights and made the entire process seamless. Additionally, this location's proximity to our residence is a bonus. Overall, a great experience thanks to Ariel's assistance and the convenient location. Highly recommend! - From Malaysia
I stopped by today to see about renting a unit and Ariel was so nice and knowledgeable- great customer service
Ariel was very nice and she kept the area clean
Ariel was really good and helped me out very good
This was the second time when I bought a storage on auction at this facility and found great people there! I become seek and could not clean up both of the units in time, they understood and gave me extra time. I cleaned up everything today and want to thank them for understanding me! Five stars!!!
Have had a small space here for 4 years. Close to home and easy access for retreiving our year-round holiday items. The facility is always kept clean and secure. Spoke with Cory today and he helped me take care of some business related to our account. He was very professional and friendly, and called back promptly with answers. Cory is a great addition to the other wonderful ataff we have dealt with at this facility for years.
Alana was amazing! She was very helpful with helping me make the perfect choice for my unit size
Excellent service and super nice! Easy set up and quick!
Easy and direct answers to questions. A lot of sizes to choose from.
Great service from Joseph! He was super helpful and very personable. He helped me find the right size unit quickly.
Awesome experience! Thanks Joe!
Helpful and was able to work with me would recommend to anyone looking for a storage space
Joe is very helpful and very professional
Facility is clean and safe. Joe is amazing!
I rarely use storage units due to.previous experiences with unrelated storage companies, but this one has me impressed. The assistant manager, Ariel, gave me the upmost respect and professionalism I've ever seen within a company. Her exceptional help and knowledge to assure the safety of my property and proper instruction has ease any worries I had. Thank you, Simply Safe Storage for employing such competent, knowledgeable and pleasant staff to help my accommodations.
We utilized Simply Self Storage for a little over two years and our experience was great. We only stopped because we no longer needed to unit. The property manager Joe is wonderful and even personally called us once to handle a payment issue after a card was replaced so we could avoid any late fees.
Great location, no flooding, and easy to access!
After renting 2 storage units for the past 13 months my disappointment has continued to grow. From the time I started renting until now I have been the victim of several price increases. These price increases have a combined percentage increase of 35% in 13 months. The dollar figure increase is 67.00 which is only 12.00 less than the amount I was paying per unit when I moved in. I assume this is why they do not have you sign an annual contract so they can without reason increase your rent as other units are not occupied or fees are not being paid. It does not feel good knowing that a company will penalize the ones that utilize their property and pay their rent every month without delay. Very Unhappy. I will be removing my items in the next 60 days and storing them in my garage and on my families property. A little less convenient but free. Had 0 Stars been a choice I would have selected it!!!!
The staff here were very helpful and accommodating. I had a unit reserved and secured within an hour of starting the process! Quick to respond and answer phone calls. Highly recommend them!
Super friendly and accommodating staff, and Joe answered all of my questions. Will definitely be recommending this locations to others!
This storage facility truly be bussin bussin 😎 I love this establishment! Makes me feel plus ultra!
So my experience today was exceptionally great, since I'm currently mid-process of moving out on my own
I had ask this employee (her name was Ariel) about the deals they have and if there were any promotions happening
She was explaining each one that they did have at the current time to me and was very patience with me while being sure to explain the difference between the deals
I had a fulfilling time thanks to that
Had a great experience when calling Ariel was very helpful
Customer service was awesome !!!
The staff here is friendly and professional. It was very easy to work with these guys and they are also very competitive in their pricing. The place is clean and well maintained. We use a climate controlled unit and we’re very happy.
Joseph and staff were amazing. Super clean and safe!
Great place and the employees are so amazing and helpful! 10/10
Stored my NOBO 16.6. Rate was great! Customer service is great! Would definitely recommend to friends and family 😃
Joe was a great help, everything was easy to understand and awesome customer service.
They were so helpful and friendly! This is my second time storing stuff here and I will continue to use them!
Simply put, this location has everything you could want/need in a storage facility — safe, clean, easy access and a helpful, friendly staff willing to assist with any questions you may have. I wouldn’t consider storing my things — valuable and otherwise — anywhere else.
Everything was very clean and the staff was very friendly!
Such a friendly staff! Courteous, understanding and accommodating! Strongly recommend!
Fantastic service. Manager is extremely competent.
Joe and Kayla are amazing. Super knowledgeable about storage and the property.
Great & easy experience! Staff was friendly and offered tour of available units. Offers 7 days a week access to units. Also has a convenient app to open up the gate! Highly recommend.
I highly recommend Cypress Simply Self Storage to everyone!!! :)