I was in need of storage space. Public Storage is a clean, well lit storage area. The rental price is reasonable for now. Hopefully it will remain so. Public Storage will have a loyal customer if it does.
Nathalie has went out of her way countless times to make sure I’m happy. One of the best mangers I’ve had the pleasure of dealing with. Highly recommend if you want good service
I recently helped a friend move intoca storage unit, and Natalie was very helpful and nice to us while sweaty and gross. Excellent customer service, and ill definitely bring my business here when I need a unit. 5 stars 🌟 🌟🌟🌟🌟
Natalie was amazing! Excellent customer service and so sweet! Definitely recommend
I originally left Public Storage because they raised my rent every six months until it was nearly double what I started paying. I switched to CubeSmart in Aug 2024 for a better price and a more convenient location. Then, without any notice, Public Storage took over the facility. A few months later, I get an email saying my rate is going up again. Go figure. Same company, same behavior. No surprise at all. Time to find another storage company.
Definitely the best experience I have had with storage facilities! Nathalie was one of best representatives I have ever spoken with, knowledgeable and kind! Highly recommended, thank you again!
Natalie callihan was so help and wonderful customer service! Love units and location
Natalie Callihan is so nice and extra helpful answered all my questions.
I would highly recommend this place!! They have great service and Nathalie was so professional and went above and beyond!!!!
Great service. Friendly, punctual, informative, and a great experience. Nathalie was the young lady who helped me.
Very clean and super friendly staff. Nathalie was very helpful and was very helpful!
Nathalie was so sweet and had some of the most amazing customer service my family and I have ever received! She is absolutely the person to ask for when you come here! Thank you again, Nathalie! ☺️☺️
Nathalie was a huge help and very nice.
Amazing customer service, property it always clean and girl at the counter is always nice and respectful
Good clean facility and safe. Natalie was very courteous, friendly and helpful.
I have been to other public storage locations but this is by far the cleanest and nicest one. Nathalie in the office is always super helpful when I need anything. Definitely recommend this location.
Loved Angie's great customer service. Positive attitude my whole visit. Thank you.
Angie was really nice and I was talking with her about me driving 18wheeler and we was talking about other stuff really nice
Nathalie was great! Super easy to talk to and explained all the storage options in a way that made everything simple. If you need anything, ask for her—she’ll take care of you.
Just wanted to say the customer service provided by employee Nathalie at this location is superb and one of a kind. She is very knowledgeable and prompt to help out regardless of the situation. in accordance with the phenomenal customer service, the property is a nice sight to see with wide spacing to get in and out with no issues. Thank y'all 🙏
Top tier storage facility!
I've received great customer service for the past year I've had storage here, especially when I've talked with Nathalie. She's always pleasant, efficient and knows exactly what I need. I've had so many prio bad experiences at other places, my whole experience here has changed my outlook on storage facilities. On top of that the place is always so clean and smells pleasent,not that almost mildewy smell like a couple other places I've experienced.
Thank you public storage and Nathalie!
Deb did a great job helping me with my storage .
Nathaly was the person who help us out. She is amazing. Great customer service. Everything was so easy with her.
Jennifer was awesome. I had to switch to a larger unit and she was very helpful and understanding.
Went into this facility today and was cheerfully greeted by a lady named Sharelle. She went over and above what I ever expected. I'm planning a move to Conroe, Tx. soon and my husband and I wanted to check several storage locations and this particular location is where we will choose because of the great customer service. Good customer service is what we always look for! Thanks again and have a great weekend. We'll be seeing ya'll very soon!
Angie Davis was amazing! My Mom’s house burned down and I was so upset. We needed a storage space and she made it so easy for my mom and I. When all this crazy stuff happens, it just is such a blessing to have someone who is just helpful and makes everything so easy and is such a caring person I give her 10 out of five stars !
Angie was so friendly and helpful today. Her attitude is amazing. She is very patient and kind as well. I am very pleased with the service at Public Storage and will be recommending this facility.
Natalie was super informed and helpful. The property was exceptionally clean at the time of visit.
Very clean. Nathalie was friendly and super helpful. Would recommend storing here. 😁
Nathalie is super awesome and helpful. She's the best
Excellent Service and Spotless Facility!
I couldn't be happier with my experience at this storage facility! From day one, the staff has been incredibly helpful and professional. A special shoutout to Angelina, who went above and beyond to make sure I had the right unit for my needs. She was friendly, knowledgeable, and made the whole process smooth and stress-free.
The facility itself is clean, secure, and easy to access. I especially appreciate the climate-controlled units and the top-notch security measures in place. It's clear they take pride in maintaining the property and providing excellent customer service.
If you're looking for a safe and reliable place to store your belongings, look no further. Highly recommend!
Cube storage had fantastic costumer service and the best price around
A CubeSmart employee gave my contract with CubeSmart, with my personal information on it, to someone who walked in off the street and asked for it. Illegal and simply wrong.
Update:
To answer your question of how you could have done better is simple, don't give out peoples private information and when an employee so action should be taken. Additional action could be: retraining the employee, reprimand the employee, compensate the customer in some way.
Staff was extremely helpful and pleasant.
Very cooperative and nice to deal with, it did not take more than 15 minutes to complete all the procedures
Very nice and clean. Employees are very thorough and thoughtful.
This cubesmart always is clean organized and helps with any problems I have the staff is definitely the highlight of the whole place I will be back
Very friendly staff. Chelsea is a jewel she’s very professional at all times and always stopping to check to see if there’s anything she can do to help when she’s working this property. I wish she could come back and manage the property full time.
Was not what was presented online. Gentleman answering phone was not professional nor helpful. Wanted to cancel as soon as I looked at property and said they would not prorate and I didn’t even take possession of the unit. Very dark and foul smelling. Still waiting on refund.
These people locked my storage for late payment, after paying in full they charged me for the lock as well mailed the key to an old address and now they cutting the lock they charged me for. This is a scam. First why mail BOTH keys to an old address and not keep one on hand for the customer? SCAMMMERS!!!!
Caryn was very helpful very knowledgeable. It was a pleasure to work with.
Karyn was super polite and super helpful during the whole experience!