I would like to commend Robert for his kindness and prompt assistance with my ongoing issue of having to pay my rental fee at the end of the month due to my employment pay schedule. Although my issue is out of his hands, he has gone above and beyond to reach out and advise me of alternatives and has always been nice, kind, and understanding. He has a pleasant personality and that's what customer service is about. Kuddos to Robert👏👏
Great Service by Robert! Hoping our stay goes as well as the warm welcome and service. Thanks so much!
Robert was prompt and informative.
Awesome super helpful very fast. No complaints
Gerald was really nice and really helpful and very patient with us! Really appreciate him
Robert was great! I recommend this facility!
The manager Robert was extremely helpful. Help us out of a big predicament
Great service!
Mr Robert was really helpful
Robert was really nice and helpful!
Robert was a excellent representative for the Company. He was nice and Courteous. He explained everything we needed to know. I had a great experience here at Public storage.
Robert was excellent! at the 2550 location here in Carrollton tx. Good job. Keep up the good work.
Robert was Great to work with, seem less transaction.
Robert was big help today with my account
Transaction was very smooth , Robert was extremely helpful and kind
Gerald was phenomenal! He took care of me quickly. He’s a great team member!
Renting a storage unit was actually not dreadful. If anything Id say it was rather fun. Robert made it easy and was very informative about his property. Made the rules clear and keeps this place running clean and smooth
This place is great Robert runs a top notch facility here. Clean safe and reliable. Definitely recommend this public storage to anyone looking for a place to keep their things
Robert and Ashley are awesome!
Robert is a great help whenever I need it!! It’s a great place to put your storage items
Robert Thank you for your help, you are an angel in everyone's life here. Your time and detailed explanations for the prices make me happy and at peace
Robert was great to work with—punctual, professional, and clearly takes pride in his work. I really appreciated the attention to detail and would absolutely recommend him.
Robert is awesome, keeps the units in line!
Robert straightened out my situation awsome guy
Gerald took good care of us. Hassle free.
Great service
Robert Is a great guy and a big help. He is a friendly guy.
Well done, best customer service!! Thanks Mir Robert
A+ very friendly and helpful !
Robert was Helpful, process was quick and simple!
Robert - I have very good service at this facility on Trinity Mills with Robert. Thanks a lot for all your professionalism.
I had great service at this location! Robert was a big help!
Robert was an amazing help to make it easy, simple and clear on pricing and even showed me options to make me feel good about what I was gonna get when it came to the sizes of the storage unit
Property Manager Robert has been very attentive and helpful, giving me all the necessary information to perform my services within this Public Storage location. Thank you again
Robert was a good representative for public storage I’ve had a debit card issue with public storage for over year now. After talking with Robert today (09/04/2025). Robert addressed the matter with public storage immediately after our talk and was able to resolve the matter👍🏾🤗. Thanks Robert for going above and beyond.
Robert was great and knowledgeable .. Made the process so easy…
Robert is best, clean facility, easy process. good location!
Robert, good service, good attention, kindness
Robert was awesome. He helped me and was nice and patient. He explained everything to me and was very professional and a bundle of joy
Robert was very pleasant and helpful! Made my access and payments for my unit easy to complete. Thank you
Robert was great very helpful made things easier for me to access my account online after having a space here for 6mths. Feel much better after visiting with him thank you so much!!
I had Robert help me get my keys and was very friendly.I appreciate you
Robert was such a great help, very knowledgeable!! 10/10 would recommend this location!!
I moved in today and received great customer service, from Gerald. He was friendly and knowledgeable.
Brittni provided us with 5 star serve. She was patient, professional, and listened to our needs. I would recommend this location to anyone as long as she is on site. Thanks again Brittni for your outstanding service.
Gerald is very professional and was patient to help me rent even tho my English was good.
I’ve had a storage unit here on 2550 trinity mills public self storage for 3 years.Coming and going was easy with app and today I returned this unit and had a nice chat with Gerald and he guided me through everything.Nice guy.
This is a great location! Very convenient and Gerald always gives awesome customer service!
Gerald is very helpful in providing assistance with my storage unit, and also took time to answer all my questions.
Gerald was very professional and efficient with helping us with everything and deeply explained everything!
Decided to transfer from one unit to another. Gerald was a huge help and took care of everything very quickly.
Gerald was very helpful and profesional. I was easily able to make payment and he answered all my storage questions patiently.
We received great help from Gerald ⭐️⭐️⭐️⭐️⭐️ helping us to find our box (because our number was not indicated on any of doors around to access the building).
The four stars are for the fact that there was no dolly, no chariots available on site.
Great place, affordable price and I had very good service from the reception who helped me and showed me how the space worked.
Gerald at Public Storage has been really helpful throughout my storage process, he always gives me a call when there is an update or upcoming payment due. He has shown great professionalism and understanding when speaking about storage options with the company.
Gerald at the front desk was most helpful. Thanks again Gerald.
Ask specifically for Gerald here, he very courteous patient and friendly.
Jared was very helpful, he helped me transfer units because the one I got was to small , he made the process very easy
Robet do exelent servoces
Robert at the front is amazing! I had my lock jammed and he helped me out! Amazing customer service! Definitely returning
Noah was vey nice and helpful with my rate and insurance questions. He made sure all my questions were answered and that I was satisfied with the service he provided me today. So glad for his help at this location.
I can not be more pleased with my experience , and the customer service tkeya I think that how you spell her name provided my husband and I. So thankful for the knowledge and well mannered this young lady was. Answered all my questions and help me decide on the best storage size for us! Thank you again. 10/10 recommend, customer gained for all my future needs. Ask for tkeya and thank you young lady.
TKeyah was very informative and customer service was superb! Patient and answered all of my questions 🙂
I store my stuff at the storage place and I had to go in today to get some stuff and Jenny was there in the front office and she was absolutely amazing. She was very friendly and kind and she really makes me happy that I use public storage
I just want to say Donald was so helpful, knowledgeable and has outstanding customer service skills. He helped my husband and I and also helped my parents to get into a unit. We would be happy to work with Donald again for any of our Public Storage needs. Thank you Donald! 😊
This is a Great place to store my stuff. Yessii, the Property Manager is sweet and has Great Customer Service!!!
Ashley was very easy to work with and made my rental experience quick and smooth.
Ashley is great! Wonderful customer service!
Spoke to Ashley, recently and I still feel the same way. She is so kind, helpful and knowledgeable. Her service is extremely outstanding. Ashley goes above and beyond! So thankful to her and Public Storage. Thank you so much.
Ashley is amazing! Facility is always clean. Highly recommended.
Ashley has always been a great help to me whenever I needed to get help.
Excellent and efficient service, keep up the good work!
I just want to give a compliment to Ashley Grant, she made everything go smooth and easy, very friendly excellent communication and customer service skills. Recommend this Public Storage facility to everyone.
Absolutely amazing service! Will be back and continue to have units here!!
Always best customer experience!
This place has great service the lady that runs it is super nice yet stern and she works hard at making it an exceptional storage facility.
Using public storage, only pd a total of $51.00 to get into a 10 x 20. Costumer service was outstanding thank you Ashley. If you need space it’s the place to go highly recommend.!
Customer service here is awesome very professional at front desk Ashley!
Rented a 5x10 unit and later realized it was going to be too small. I called and spoke to Ashley who was able to get me into a larger unit that would work for me and keep my promotion pricing. She really went above and beyond to make sure I was taken care of.
Ashley was super helpful and made the move in process great
Ashley is great hands down. Answers all your questions and is very professional
Was a great experience with Alex and cyprian they help us so fast and great actitud. Thank you
Thanks Leticia! Very helpful and friendly!
Awesome service at this location! Ashley is a great person
Public storage is a great place to store my personal belongings and Ashley has been a big help every time I've ever needed if I could give her more stars I'd gladly obliged
Very very helpful!! Great service from Ashley!!
Ashley is amazing and ALWAYS THE BEST HELP EVER!!! No problem ever!
Ashley answered all our questions & got us a great space at a great rate. Highly recommend!
Ashley was very helpful with everything I needed and went above and beyond to make sure I was happy at the end of the process HIGHLY RECOMMENDED!
The front desk lady was very helpful and nice . Got my storage fast and explained everything . She was very helpful . Good customer service !
Very professional and very sweet.
Ashley is an excellent storage manager. She's very kind of caring empathetic and patient since we were having a hard time deciding whether my boyfriend and I wanted to combine our two storages or not. Specially since I started moving into one and ended up having to move it all to another. I will suggest her to everybody I know for all there storage needs
I love the staff, they made my storage experience great! Would recommend it to family and friends. Thanks, James
Ashley is a rock star! I showed up and was taken care of right away. She explained everything in detail to set me up for success.
Very helpful!! Good facility always clean.
Ashley is soooo NICE. I have stored with CubeSmart and Life Storage but never have I experienced the Great Customer Service that I received today ⭐️⭐️⭐️⭐️⭐️….. U get 10 stars Ashley
Ashley was fab! Professional, courteous, and attentive to my storage needs throughout the duration of my visit!!
Best and clean storage place
Ashley was go helpful and kind
Ashley was wonder and great customer service help me find the best deal an allowed me to use my promotion I got offline for the low price…Thank you so much
The manager Ashley is very nice and helpful. She explained and broke everything down. Very helpful. I would gladly recommend this public storage.
I wanted to rent a space at this location, when I first attempted rent it on line there were some computer glitches. I drove over the rental office where Jennifer was able to help me. She also at first was having software problems but since I had time I told that I would be back later. She worked thru issues and was able to get me the at price that was advertised on line. She was super helpful and look forward to working with Jennifer and Ashley.
Mike
I was at the storage and Ashley help me out,she was so professional
Ashley is awesome! She patiently helped my boyfriend fix his account for him. Thanks so much for being so helpful!
Thank you Ashley for all your help!!!
I love this public storage! Ashley in the front office is very kind. I recommend it
Thank yoy Ashley! Great space!
Thank you sooo much ashleyyyyyy
They worked with me in getting my rate back to the original price after a year.
Great service from Ashley the property manager! So helpful and a wonderful attitude! I definitely will recommend this location!
Ashley was wonderful help thank you !!!!
Ashley was amazing. Thanks (:
Angel was awesome, thank you for all your help!
Angel helped me move out my stuff and Was a big help every step of the way
Ashley was very professional. Was on time and very helpful and made the process alot easier. Would highly recommend very class and A plus service.
Ashleigh was a tremendous help great customer service !!
Angel was a big help! My mother and I came in for a unit and my mom doesn’t speak any English. And Angel translated everything in to Spanish for her to better understand and was super patient with her!
Great and convenient spot to store my belongings. Great customer service too!
I had great help when i went here! the guy angel who was working really helped me figure out what i needed and was also nice about it cause it was my first time renting a unit. took me step by step and helped me find what i needed for my things.
My wife Krista went to get our storage unit, and talked to Ashley. She said Ashley was extremely helpful and informative. She got us the best deal and was super nice to talk to. 10/10 would recommend
I have been renting a unit at this location for about 2 years now. Chris has been taking care of me and has been extremely courteous from day one. My girlfriend recently has gotten a unit of her own, here at this location, and Bill got her in a unit for a good price.
I'm back again with Public storage and it has been a wonderful experience. Ashley and Misty are amazing and take great care of me and the property. Good place to store your stuff!
Thank you Ashley! Your customers service rocks and the property is always well maintained. I plan to continue renting here at this location for a few more years because of you. Thank you so much, Ashley.
Ashley helped me today & she awesome!! I know exactly what to rent now! Thank you!!
Ashley was nice and helped me get a storage unit very quickly. My unit was super close to the elevator and I could get things in and out easily. Prices were great and Ashley keeps the place tidy.