Public Storage Self-Storage Units at 475 N Germantown Pkwy, Cordova, TN

Tiffany has been a great help over the last 3 years!! I had to downsize to a smaller unit & Tiffany went above & beyond helping that happen!! I highly recommend the storage at Public Storage!!

Quite literally the worst customer service experience I’ve ever had. There’s a girl who works in the front office that is so impolite and rude that it makes me regret ever putting my stuff here. I will never use this facility again. The price is fine, but the customer service experience makes it not even worth it.

Ms.Christina Davenport is so generous and helpful with my move in date and quotes. Answered every question in to detail about my storage size and pricing.She’s at a different store but still assisted me with the Germantown location Thanks again Ms.Davenport

Destiny and Tiffany are very kind and helpful. It was great doing business with them

Tiffany is great . Anytime I go she is politely, friendly and beyond helpful . She is definitely an asset and I appreciate her being there every time I go .

Tiffany is a great manager’ she is always so helpful when we visit our unit or have any questions.

Tiffany and destiny are wonder people they helped me find the perfect storage unit to fit all my belongs in thank ladies for amazing service.

Tiffany and destiny were so helpful today

The facility is easy to access when ever you need it and it’s kept clean. My only problem is they almost doubled my rent in a short period.

TIFFANYYYYYYY ! 🩷🩷 that’s my girl, one of the BEST hands down ! she is sooooo professional and would absolutely go above and beyond to ensure you are getting whatever it is you need. She deserves nothing but the HIGHEST honor 🥹🥰

Thanks to Tiffiny, who is THE best. She"s at the Germantown Rd store in Cordova, TN. Very helpful to renters when help is needed

Shout out to Shana for helping me get my storage. She was very helpful and patient. Overall the unit is solid and clean. Thank yall

Very nice girls 👧. Victoria,Tiffany and Shana did a excellent job 👏 👍

This used to be an old target bldg. My only complaint is our 15x10 unit was at the very very back of bldg. I noticed quite a few available closer to front. So this was a heck of a walk to put our stuff in storage. They have loading doors in back of bldg but they won’t allow you access which would have been great. if I had known I would get this spot I probably would have shopped elsewhere. The reason I believe I got this unit so far to the back is bc I setup the rental online bc I was told it would be a little cheaper than in person. So be aware if you do just what I did you bc your unit maybe in another zip code. Man it was a long walk. We were thankful we had 3 other friends helping us. They did have some flat carts we could use along with our two other 2 wheelers.

The ladies were so helpful today. Thanks Tiffany and Victoria

Thanks Tiffany and Victoria for all your help

Great location, great space. Fees are too high but what's the alternative?

Practice Driving Vehicle.

I rented a 5x10 everything was fine then after I left they closed it out as vacated and rented it out same day to someone else so when we showed up after a very long day of packing and moving (office was closed) my code would not work!!!!!! My family was sooo mad at me until we found out the next day what had happened. We had to pay for an extra day on the truck and that was the least of the issues this caused!!!! THEN the next day after I finally got it straightened out I walked in with my small sweet service animal and was berated with questions and lots of eye rolling at me!!!!Customer service and attention to details or laws of the land not a strong point at this facility. I have always used extra space but I rented from public storage this time because short notice and it was a Sunday when extra space is closed!!! Never again will I rent from public storage and I will be moving my stuff soon to extra space. Oh lol I got a 1 day credit for all the nonsense.

I highly recommend Ms Tiffany.. Customer service is so important these days and she made me and my daughter feel so welcomed and walked us through the process with so much patience.. Thank you so much Tiffany

Tiffany has been great help every time we need storage. Highly recommend!

Tiffany is great and amazing we rented over 10 units and we make sure to come back here!!

Tiffany is absolutely wonderful!!

Thanks Tiffany for getting me together today! Easy process

Marcus H. Very nice, very knowledgeable.

I was so glad to see Ms Tiffany back today! She is always so helpful

Tiffany is a great manager! This store runs so much better when she’s here.

The manager Tiffany, is awesome. Clean and safe location.

Tiffany is amazing, we are so thankfully for her and all that she does

Tiffany and the entire staff is amazing! Very clean facility.

Came in to get pricing and Tiffany got me all the info I needed. Thanks

Went in today to buy boxes and the manager Tiffany was very helpful

Tiffany is courteous, friendly, knowledgeable, & extremely helpful. All star person & employee.

Needed boxes and Tiffany was really helpful

KeKe provided excellent customer service!

Very unpleasant front desk staff..so unpleasant so often almost to the point of harassment.wish i didnt even have to go back so i definitely wouldnt recommend to others

Update i came back! And the service is still top tier! Tiffany has helped me so much in the last 2 years I appreciated everything shes done. If i ever need storage again im coming back here

I stopped by this location because I'm moving out of the country and Ms Tiffany was a tremendous help, I was so stressed out about leaving my items but she mad me feel so much better

Tiffany is the greatest! She is always helpful & personable!

The ladies here were a great help with helping me with my storage needs and answering all my questions.

Thanks ms Tiffany for everything, Ive been here almost two years and it’s been great!

Kiki was quick and very helpful with getting me a storage.

Tiffany was an amazing employee to work with. She was extremely helpful and pleasant from the moment I rented my storage unit until I moved out! Thank you, Tiffany!!

Cool place, workers tough!

Tiffany helped me get my second unit today and was great the entire process

The service is good and the lady name Kiel’wanna was very nice and understanding, she really helped me with everything! So I recommend this location and ms kiel’wanna!

Love the easy entry access right from my phone, don't have to touch any keypads or doors to get inside the building. I also like the fact that they provide equipment to help you load or unload, that's fantastic 😀

Tiffany was a huge help with the whole process of getting my unit together. She is extremely helpful when it comes to any questions regarding the facility. If you ever need any help, definitely recommend her .

Yes I love you guys and I will be back your customer service representative was sweet helpful and nice her names starts with a k Im not sure of the correct spelling but yes keep her I recommend this storage to everyone they are the best

Out of service restroom. This is the 3rd time I have tried to use the restroom. Each time a different excuse...I have the feeling they don't want you to access the restroom at this facility. Do better!

Pretty secure. They do walk arounds and make sure units are secure and notify you if they aren't

Mrs.Keilwanna made me feel comfortable & answered all my questions I will be back to see her .

Tiffany was helpful today with making sure I got my autopay setup and always there when I need help

Kiel'wanna was very helpful. Very knowledgeable person. Helped me look into getting a bigger unit and told me of the up coming promotion deals. Very clean facility easy to access.

Kiawana was a great help with a delightful attitude

This facility is enormous, honestly the biggest storage facility I have ever seen. It used to be a Target Super Center to give you an idea of the size. It appears that they have 4 carts for the entire building. So you can rarely find one and have to walk your legs off for what feels like miles to try to locate one. So even if you have a unit in the front you will have to walk all the way to the back (a VERY long walk) just to get a cart. It’s crazy as much as we pay for storage there that they can’t have an adequate amount of carts. I wish I had chosen a smaller facility or one managed a bit better.

Super clean

Came in today and Tiffany helped me find the right space and was happy to do it, if you need help come here