Public Storage Self-Storage Units at 17 Dillon Rd, Hilton Head Island, SC

Most helpful Office staff! They were great!

Robin was extremely helpful and a pleasure to work with.

Robin was a joy to work with...she made the whole process so simple and easy.

Kathy showed me how to e-rent my unit. I did it over dinner and it was quick and easy

In 2014 my 10x20 storage space was $79.00/month. As of 1/1/2023, it was raised to $325.00/month. A virtual 400% increase. I was a 30+ year user of this facility, but the outrageous price increases since Public Storage became the owner have driven me out. Especially annoying was the offer to rent another unit, of the same size, for 229.00/month. Huh? I didn't feel I had been dealt with honestly nor fairly. In the next 12 months, I will save almost $4000.00 having moved out, so I can thank them for that....

Kathy was so helpful picking out the correct size locker, the locker was affordable and the location is so convenient. A++

Robin is awesome!!!

Thanks again Brittany

Kathy and Robin were so helpful

Kathy found me the best unit! I’m in business now!

Kathy very helpful

Kathy transferred my husband and I to a great unit!

Great facility. KATHY is terrific!

Excellent service! Kathy is the top professional and fun positive personality! Thank you!👍

I had the BEST experience as a customer leasing F119. NOT ONLY did it leave me feeling great about storing 170 year old family photos, the peeps 3 doors down RAVED about this place. Climate control and the whole 'enchilada'. ROBIN is a gem, and I THOROUGHLY RECOMMEND THIS FACILITY!

Just want to say what an outstanding employee Robin is. Robin was a tremendous help in explaining the amount of space I needed for storage.

Robin was wonderful helping me gather all the storage supplies needed for my move!

Robin was a great help and got me a climate controlled unit on the spot! Thanks Robin

Kathy helped out. I got my stuff stored and love the facility!

Wonderful experience. Very easy. Robin was wonderful.

Kathy and Jennifer ate great to work with. Life Care Center of Hilton Head has 3 units there for over 10 years and we never gave any issues. If something doesn't look right, they immediately call us.

Dillon Rd property is run down. The main door that you need a code to access has been broken for 7 months. The door was completely off the frame for 2 months. General Manager Sherri was absolutely no help. We've had our stuff in there for 2 years, rates keep going up and she wouldn't even offer a discount or to honor the same price at a different facility. I would avoid Public Storage at all cost.

Kathy and Robin did a great job. Really got me out a jam with this parking space.

Robin was awesome and the whole experience exceeded my expectations. First time renting and she took her time explaining everything.

Kathy n Robin were very helpful!

Robin is very helpful and kind!

Was a pleasure to speak with. Helped with all questions. Awesome.

Amazing customer services!

Robin was so helpful and kind! Wonderful experience!

Muy bueno

Great service

They are the best

Great company and service! Kathy was great

Kathy was awesome!!!

Didn't know renting a storage unit was so much fun. My boyfriend and I are happy our stuff is cool until we find a place to rent.

My mom is Sooo happy. Kathy is awesome .

I was showed and taken for all my needs thank you

Great unit and Kathy is awesome!

Public Storage ROCKS!

Rebecca was very helpful!

Great place for your storage needs. Office personnel are the best. Willing to help you in any way possible. Very satisfied with their services. Highly recommend them for your storage needs.

I just rented a storage facility at 55 Mathews Drive in Hilton Head. SC. The person I dealt was Joni. She was spectacular. Her customer service was outstanding. The facility is first class, temperature controlled, interior units and very clean. Thank you, Joni!

Joni is always so nice and helpful!

It was ok.

Lashanda

Joni is great at her job an got us a unit fast at a great price

Joni is perfection personified. Amazing storage and amazing service!

Property manager Joni was very sweet and helpful! Fast online move in process! I Would definitely recommend this location.

Convenient & easy access.

Joni was super pleasant and extremely helpful.

Join had everything ready for me when I got there. Friendly service!

Not sure if her name was Toni or Joni but she was very helpful and we were in and out very quickly. Thanks!

Manager Joni is very nice and helpful. Unit is clean, climate controlled and easy to access. Had alot of rain and did not see any water anywhere around the units. Good location on the island. I would recommend.

Shana was very helpful and a wonderful person with all the assistance. Excellent.

Recently had the pleasure of working with Joni on securing my unit. She was very efficient and made it such an easy process. Very clean and gated. Highly recommend!

Well organized. Efficient and seamless. Joni was super helpful in getting any paperwork squared away before arriving. She had my reservation ready to go and the storage area was well lit, clean and dry. Can't do better than that! Thanks

I searched everywhere for a small storage and could not find one. I called Joni at Public Storage and got one at a great price. Customer service was excellent!!

Joni was the BEST!!! 😃

Very clean and well lit, Travis Long is very knowledgeable and can help you with your storage needs

Travis Long was very helpful and I recommend anyone needing storage to use this place.

Outstanding, courteous service from the Manager, Travis. Very competitive prices and facilities. Rapid and comprehensive move-in procedure. A minor negative is the entry from Dillon Road, which is very abrupt and slightly congested just inside the gate.

The location is great and very clean. It's in a good location and I like the fact that someone stays on the property all time the. Its great that it is gated and that there are security cameras on the property. The customer service is great Travis is the best he will help in anyway that he can. I would highly recommend public storage on Dillon road.

Travis Long was a great help to me on deciding what size storage I needed a very knowledgeable young man about his job I would highly recommend this storage facility to anyone thanks Travis

Very helpful and kind

Shana was very helpful and did a great job getting me checked and ready to move our things into a unit. Answered all of my questions and explained everything very throughly.

Great service by Coreatha! Quick and easy.

Coreatha has amazing customer service , whenever I go to the property, she is making sure it is clean, restrooms are the cleanest!!.. This is a great location to store..Thanks!!

Great service, store here

Great customer service!!! Thanks coreatha!!!

Coreatha was very helpful in getting me setup with a storage unit

Coreatha was great!!!

Coreatha did a nice job showing me around and helping me find the perfect storage unit at the right price. Nice and clean unit.

Convenient location, great temperature controlled area and Coreatha is a very nice lady.

Great experience with property manager coreatha!!!

Went to pay my bill, coreatha was great as always!!!

I got a unit at the Dillon Road facility. Do not book yours here. Go elsewhere on the island. There are 3 very bad things about this facility! 1 is there is a terrible smell in the air and getting into my things being stored. Mildew, smoke and funk. 2 is the units are cages, NOT walled in, but fenced in. So other people can see what ever you have in your unit and vice versa.The air flows through from one person’s cage to the next. I am not real comfortable storing my television sets or valuable items in a cage next to other people’s stuff. 3 The entrance to the building where unit b is is difficult to get a cart through. There is a wooden bar nailed to the floor in the doorway that is hard to wheel the cart over and jostles your stacked items. My items fell off the cart. Also the door does not close unless you lift it. The customer service was friendly both visits, however that does not make up for the fact that that building is not in good condition, it is a bit creepy and my stuff already stinks after 2 weeks there! I wish I knew it was a fenced in unit rather than a private and fully enclosed/ walled in unit when I booked it by internet and confirmed by phone. I would have gone elsewhere. The bad smell in this place is staggering! The day I moved my things into my unit, it smelled like cigarette smoke and mildew in the halls. This week when I brought more items over with a freind’s help, we both smelled pot smoke soon as we got in through the door of the building. He said my stuff was already starting to absorb the horrible smell. I plan to move my things to another location next week. Place is a dump.

Very friendly and professional.

Coreatha was amazing 🥰

Coreatha really helped us when we learned our timeshare didnt allow motorcycles on property and got us a fantastic deal. Will absolutely use this location in the future

Excellent customer service by Coreatha.

Coreatha has great customer service, this location is very clean!!!

Coreatha was very professional and such a wonderful help. She explained everything thoroughly and was more than pleasant. I highly recommend!!

Coreatha was super helpful - nice facility.

Coreatha has great customer service!!!

Sharea Walls was wonderful. Very professional and helpful

Robin is awesome! She helped us get my tractor trailer in to load somebody's stuff out! Showed us where all the customers stuff was. It was a good move!

Thanks for your great customer service coreatha!!

Corearía Wendy avive and beyond, she has Greta Customer service!!!...thanks!!!

Coreatha was a great help in getting us set up. An excellent employee for your company.

Coreatha gave me excellent customer service!!!

Coreatha has great cutomer service

Went to make my payment and Coreatha was awesome. Great asset to the company

Coreatha is awesome, she’s always very nice and professional!!!

Cory has amazing customer service

I don't reccomend to storage any items at Marshland road storage ..make sure they don't have rats

Gladys help with all my question thank great job public store!!

Corearha was great!!

Coreatha has great customer service, also Shaquille recommended me she she was great!!!, I recommend public storage for your storage needs

Amazing customer service Brittany thanks again for everything.

Coreatha has great customer servicio.

Coreatha was very friendly and professional, highly recommend this location

Great facility and great service!!!

Sharea Walls, the person on duty, was so helpful. The unit was perfect and she could not have been nicer. She was honest, detailed and helped out in any and every way possible.

We rented a storage unit through our Relator. We were in NY and needed to store items for our place on HHI. Coreatha was our contact and went above and beyond the call of duty to help us secure the unit. She was so cool and very professional. Great job.

Coreatha was great!!!

Coreatha is always extremely courteous and accommodating.

Really nice and great friendly customer service . the property was very clean. Thanks for great service shaquita

Corrita. Es muy buena. Trabajadora.

Niesha and Robin showed me a unit and they educated me on how many boxes that I would need to pack my house.. they were very helpful with everything.

Coreatha is awesome!

Awesome property a young lady by coretha helped us find the perfect storage unit she was amazing and very helpful with making sure she found us the perfect unit made for us

Coreatha was great @ what she does. Thanks.

Coreatha was awesome!! This is my 2nd experience working with her, and she was extremely helpful!!!

Such a great service,..Thanks Sharea

Maria was very nice she helped

Maria is nice and and helpful always doing things around the property and always smiling

Maria has been excellent and her customer service is well She’s always smiling she’s kind always informative always try to help me from not paying late fees and always updating me on changes to my account

Maria was awesome from the moment I walked in! She walked me around to see my unit almost immediately and the checkout was a breeze. Thanks Maria!!

Maria went over and beyond to be helpful. Extremely courteous and persistent in securing the best unit for our needs. She is the definition of excellent customer service

Maria was fabulous and helpful in securing a storage unit. Great facility with reasonable rates .

Marie was very very helpful. Greeted with a big smile. She was detailed and understanding. Thanks for the great experience Marie!!

Coreatha was great!!!!

Maria Rocks!

Maria was very helpful and informative......

Maria was wonderful. She took the time to explain the charges. She was very sweet and kind and knowledgeable

I do not have a lot of experience making decisions on storage space and type. Shaquita was most informative and very pleasant and helped me choose the correct space. She made the process quick and easy and offered automatic billing which insures the rent is paid on time. Thank You Shaquita.

They were so accommodating!! The gentleman on the phone that arranged the reservation for us was very helpful with our very last minute request. Maria was also amazing! She was very patient with my grandfather who asked a lot of questions. She had the unit ready for us upon arrival and made the check in process a breeze.

The facility was very clean and easily accessible for us. Maria was very pleasant.

Very helpful very professional great service

Maria was wonderful and so accommodating. We just moved from New York and encountered some challenges early on during our move, but she helped take off some stress and simplify our arrival to Hilton Head Island. She knows how to provide above and beyond customer service. Thank you, Maria!! :)

Excelent I'll give them 10 stars

The property manger Maria helped me and father several times eith our unit. She also gave infirmation on how keep my items in great storage correctly. She has the best customer service as well.

Great manager. Coreatha was knowledgeable, friendly, answered all of my questions, and a sweetie!

Maria did a great job of getting me signed up ready to store!

Nice

Maria spent time with us this afternoon and was great! She explained all areas, anticipated our questions and showed us the perfect solution. The property was well maintained, easy to find and convenient for us. Moving can be stressful, and how wonderful to have a supportive professional on your side. YES! The answer to my questions.

Maria is a sweetheart, very kind and effeciant.

Maria is crazy! A laugh a minute! Awesome experience! I took two!

Maria, the person on duty, was so helpful. The unit was perfect and she could not have been nicer. Especially since we had just had a bad experience at the Public Storage on Matthews Drive. She was honest, detailed and helped us rent our locker for a reasonable price.

I visited the Public Storage facility located @ 17 Dillon Rd, in Hilton Head, SC today (1/18/18) inquiring about their storage units. Not only was the young lady (Sharea Walls) that helped me extremely professional, she was patient and helped me make the right choice for what I was looking for. PUBLIC STORAGE....THANK YOU for having such pleasant, friendly, and helpful staff at your facility. That also helped seal the deal 😁 So IF ANYONE NEEDS A STORAGE UNIT I HIGHLY RECOMMEND PUBLIC STORAGE

I had a very positive experience at this Public Storage site. Sharea Walls was outstanding! She was personable, very informed and took the necessary time to deal with my reservation and questions. We toured the site and looked at the storage unit that I rented and was focused on all my issues. Overall, rank my comments as excellent! Nice to see Public Storage is hiring people that are customer orientated, attentive to detail and very thorough in their approach.

Wonderful experience very kind ,help me to my needs with unit Maria was very friendly up skilled attitude professional and considering to my needs for my unit I would highly recommend from Kevin

Maria was on top of things, called me within 20 minutes of reserving the unit and was very kind and helpful when I arrived. She showed me the unit before I committed and walked me through the contract etc.

Maria was professional, competent, fast, friendly and knew her job. It was a pleasure dealing with her.

Maria was very informative and very helpful. I highly recommend

Rachel was very helpful and professional! Definitely recommend this property!

I went into this location a few days ago and the manager of this site, Rachel was so helpful and always kept a smile on her face. I would highly recommend this place.

Rachel was awesome really appreciated her help and getting me set up with a storage unit .

Rachel was very kind,helpful and did her job very professionally.

Rachel has been very helpful.. she is fascistic.

Rachel was very professional and very sweet absolutely loved her all employees should be that great

Clean facility and friendly staff. Two thumbs up.

Rachel was super helpful, courteous, knowledgable. She was very efficient with the process and paperwork. It was a real pleasure to finalize the arrangement for the storage facility.

Great service!

Rachel was easy to work with, monthly billing was accurate and timely. Would certainly use them again after having been customer past two years.

The new property manager Rachel is doing an excellent job here! Very courteous and informative about any questions I have and happy to help, I always get greeted with a smile.

The service provided by Rachel was very good. She explained the terms of the rental and answered all my questions. I was pleased with the experience.

Rachel is excellent. Very pleasant, accommodating and knowledgeable. Thank you so much for making this a smooth transition.

Excellent customer service from Rachel this morning as she helped and welcomed us to our new storage unit at Dillon Road!

Magnificent service and helped every step of the way! Sue and Patrice S. are my new buddies!

Brittany años sue vive me crear customer service.

Great customer service. Patrice was great, very helpful at the Dillion rd. location.

The manager, Patrice, was so helpful today. Could not have had better customer service, she made this process easy and straightforward. Public Storage prices were also much better than anywhere else on island. Thank you!

Had a great experience, Patrice helped me find the perfect unit for what i needed .

Thanks to sue for helping my mom move in so easy. I was there & she was very nice to helping us. Perfect customer service from her i can tell she been working there.

Sue helped us with our storage rental. She was wonderful! Very informative & the storage area was clean & appears well maintained. Great experience.

Sue was such a great and helpful lady.she made our whole experience so pleasant and easy and she is definitely an asset to public storage....keep up the great work sue!!🙌🏾🙌🏾☺️✌🏾️

Very helpful and quick service. Sue was informative and easy to work with. Clean facility, good location.

Patrice M assisted us with selecting our unit. She was polite, thorough and knowledgeable. She was a pleasure to work with. It was fantastic to meet such a nice young lady. We definitely felt comfortable doing business with Public Storage.

This place is nice. It is clean and the people who work there are nice.

Your Employee Patrice is very nice and professional and knows what she's talking about when it comes to presenting this company. I really love being a customer at public storage. Very nice and organized. Keep up the good work

BRITTANY give me great customer services.always greeting me with a smile... thanks for always showing how much you care.

Sue is fantastic! Friendly, helpful, Knowledgable. This is a great storage unit.

The public storage is very nice, great location and Sue, in the office is very helpful. We had many questions and Sue answered all of them. We would recommend public storage. Sue is very friendly and helpful.

Wonderful experience, lashonda was so helpful

Annette , help me twice with my storage needs , so I think She is doing a great job ! Thanks Annette !

06/January/2016 Today, my wife and I first time renting a storage unit. Nicole was super customer service friendly, great smile, and helped us through the process. The location is about three minutes away from home, the property was clean, and smell great. There were only one storage unit available. We love it. She is very understandable about the description of her job and knows the business. Having customer service property managers/agents such as Nichole, benefits the job in an enormous way. Keep her-she’s great!!!

The property manager at this location was absolutely wonderful. The property was so clean and all of the units were well kept, they were a wonderful help throughout our stay with public storage.

We have had our things here fir a while. Now we have to say goodbye to Nicole. She is and has been the best. We can't wait to see you next year. It has been a joy to be around such a warm felt person like Nicole. Storing our things here is a blast and we will return back!!

Nicole was a great help today. even though she didn't have the space I needed she find another location for me. she is such a great help. thanks again nicole

Nicole is nice. I like it here.

Nicole is a very wonderful person. Thanks for your help

I must say that Nicole represent Public Storage very well she always keep clean environment and also very knowledgeable about products and my account but today I had the pleasure of meeting the release manager Brittany and I must say y'all ladies are doing awesome job representing public storage..10 stars to Dillon..

Amazing place. Friendly and helpful

Brittany was very nice and knowledgable

I had the pleasure to work with Josie this week who extended the contract I have for a storage unit. Josie's customer skills are superb and are delivered with a beautiful, knowing smile. I get very accurate information that I know I can trust from both Josie and her manager, Nicole. Both are highly professional and I am treated with both respect and marvelous humor.

Lashanda was helpful

Nicole was very great today with assisting me storage. Although she didn't have the unit I needed but she did help me to find one at another public storage location. Her smile made feel very comfortable and welcomed

Nicole Banks is a really nice and outgoing work.. Ms. Banks showed and told me everything I need to know about public storage. I really love the place, because I trust that my things is in Good hands

Had a great experience with Nicole - she was very helpful, professional and kind. I would recommend stopping here first if you have storage or packing needs.

Nicole was nice. I went to the wrong place. but after speaking with her I'm coming here instead..public storage" you guys have a keeper.

Nicole was a big help with rental today

Ni cole has berberechos gres renting here

Nicole was great she has excellent customer skills I needed some supplies for my move. thank you public storage thank you Nicole for your time.

She is outstanding. I went to inquire about some spaces because i maybe moving. She was able to help me find something to accommodate me and my items. She is very smart and make sure that you understand all information.

Excellent service from Miss Nicole! Very reccomendable.

We visited the storage unit today. Shauntia,walked us through, step by step, the best way to cover our beautiful chest and get it home safely. She is very self-confident, which comes from thoroughly knowing her product. You are so fortunate to have someone of Shauntia's caliber on your team. We had no doubt that she was giving us the best possible advice. Thank you, Jackie Murtha

Nicole is the shiznit

Nicole is a wonderful person and very helpful at public storage. I recommend storing here

Had a great experience. Thanks to Nicole for assisting me with all my questions. Great customer service .

nicole banks is very helpful

Nicole was very helpful with me getting storage at dillon. This a great place to store.

This storage facility is great! They've got great deals on brand new climate control buildings and a really helpful staff. My personal experience with Nicole has been wonderful and I look forward to seeing her again!

I came in to find out information about the storage units because I was considering purchasing one. Nicole answered all of my questions and explained everything to me, she was very helpful and friendly with everything.

Recently visited this location and my experience was excellent. the girls really know there stuff. they were an excellent help.

I've used this storage facility for years, since Public Storage took it over the change has been amazing! It is clean, well signed, professional, and the addition of Nicole and the on-site office is great. Nicole is helpful, friendly, knowledgeable, and professional.

Nicole was great... not only has she help me with the right storage.but she also have me more organized.I did the in her office ..great management

Nicole was extremely professional, friendly and helpful in accommodating our short term storage needs. Although the Dillon Road public storage location was convenient for us, we highly recommend it mainly because of her. Ann and Keith

Thank you, Nicole for your wonderful service. Glad to see there are still people, still committed to there professionalism. Thanks again.

Like this place

I have nothing but great things to say about this facility. It is clean, well kept and they had everything I needed to help me with my move. In my frustration with packing, moving and bringing almost all of my possessions to the storage facility I was always greeted with a smile and good laugh. I believe the young lady's name was Nicole. She was very pleasant with a great sense of humor.

Nicole is a great person

Everytime I stop to the office ,Nicole is very cheerful and outgoing.she always puts a smile on my face everytime I step in the office.she makes storing here great.

Im in the office right now with nicole.she was awesome !! She just rented me my storage and answered all my questions.with get detail. She is a very vidrant person.

Nicole was very friendly in helping me find my grandfathers storage unit. Being that I'm from out of town and didn't know where to start looking, Nicole took her time and was very patient with me. So I had to write this review to commend Nicole's stellar service.

I was directed by Nicole about your company and just wanted to know more...She was very nice and a very smart and respectful young woman I have seen in years Im very interested for certain....looking forward to be associated with you

Nicole is a very professional person. I came in to make a payment and she was very help. I enjoy dealing with her. She is very conservative and fast with services. I am enjoying working with her. Thank u Nicole for all the great help

I was heading off the property and Nicole walked up to ask me for a review. I have met her before with my mother and she was such a doll. I explained to her that I did not have a smart phone. So she allowed me to sign on to her phone. This young lady Nicole is so polite and wondeful. She makes you feel at ease knowing your storing with an amazing person. Nicole is great here at dillion and we love where we are storing. I recommend storing things here any day. Nicole will make sure she takes care of you!!! Thank you so much Nicole

Josie was great. Big smile , big personality, big part of why I rented.

Great service. very Friendly!

Excellent service:-) i helped out a friend that still stored here.. great location. Nicole was on point.

The best experience I ever had great place to store things when you have to ! Shout out to nicole! Thanks alot :')

This is a great place to store your most valuable and prized possessions in between moves or when you just need to clear some space in your house. The person I dealt with at this particular location was Nicole Banks and she was very helpful and knowledgeable and gave me great insight on what type of storage unit that would best fit my needs. I would recommend this particular location to anyone not only for the great rates but also the helpful property manager Nicole. I give this place five stars.

Nicole and James gave excellent customer service also very helpful great place

Great place to store ur goods especially when you have great help,speedy paperwork,and always a smile is there to greet u. To Nicole thank you so much and keep up the excellent excellent work for you are the back bone of that place

Good location. Well kept facility. Very efficient property manager. After reserving a 5 x 10 unit on-line, Nicole was prepared for us the following day and quickly took care of the paperwork, There was a lot of paperwork, but it went fast. We didn't expect extra charges for insurance and a cylinder lock instead of a padlock. There was no mention of these items on the Web site when we shopped for prices.