Linda was really awesome. Very fun to talk to and easy going. I can tell she loves her job 🥰🥰
Linda gave excellent service!
Linda Is great, walked me through the online process so I could get the unit for a more affordable price and was extremely friendly! Totally recommend this place
It was quick and easy getting the storage unit! The rep. Linda was great! She took the time to meet at a specific time and showed us the unit before signing!
My roommate and I rented here for about a year, and we just moved out of state so we had to close our storage room. The place was always clean and felt secure, and we never had any problems. Jamie was always super friendly and greeted us every time we came in
Jammie is the best!!! Total sweetheart and insanely helpful. Was even working from one storage on gatenbein and helping us with a storage on sandy as well! Would come back to one or both of these storages JUST FOR HER! Keep her at the front or dealing directly with customers because she is top notch. Also, in my opinion… give her a raise and keep her! 😂😊
Shawn and David Shaw
Been using this public storage for the last year to store things for my small business. Easy access and secure. Getting a spot set up was straight forward, and the staff there are really friendly. Jammie helped me get my space setup and she always greets me by name when I come to the unit. Would recommend.
Wonderful service. Jammie was extra helpful. Very clean and secure facility.
I moved in to my space today and experienced a beautiful smile and a professional help from Jammie
Jamie was patient,knowledgeable and excellent Public Storage representative
Had a great experience renting a storage unit here. It was quick and effortless, and I was able to look at a couple different sized units to find the best fit. Linda was the person that helped me and she was amazing! Very friendly and answered any questions I had. Would definitely recommend this public storage location and can’t speak highly enough of Linda!
Great expirence with Jammie and she helped get another unit over the phone
This location is so convenient to get to. The property manager Jammie is always so helpful, kind, and always has options to navigate through many unit sizes, that I have changed over time as my business grows and always needing space for inventory. She makes it effortless!! All locations need someone like Jammie!!
Thank you Jammie for great service.
Jammie is always nice every time I deliver. She’s so sweet and always makes our day
Harrison was very helpful i seem to be locking my unit the wrong way when he took time to lock it correctly then and call me to show me the correct way to lock my belongings up safely at this day and time ain't no telling wat people may do JS he was a great help thanks Harrison.
Jammie gave me excellent help and a possible job and we accomplished it because she knew her job. I would always her and hope she was on duty when I come back.
And also just a note about her boss, he helped me tremendously yesterday. Thank you again Jammie. I appreciate all you did. - Mary
Jack is awesome! Very friendly and helpful. Unit is in great condition. Move in went seamlessly. Awesome place!
It’s so great to have this storage facility in the heart of the city. It’s always clean, and the only issue I’ve had was with lighting, and the manager got it taken care of right away.
Jammie was super helpful helped set up the app and the auto pay. Don't lose her. I'm not moving is she's here
Well lit, clean, easy to access. Glad to have a place to put stuff.
I rented a spot with them for only a couple of months and I never had any issue. Jamie was always sweet and kind. Highly recommend
jammie is spectacular and she makes this place so special and i’m grateful for her great service and kind soul PS wouldn’t be the same without her xoxo
Decided it was time for some additional storage, and the process was so swift and seamless thanks to Jaime! She reached out and left a voicemail welcoming me and to see if I had any questions, (which I did.) When I called back, she was able to walk through the whole application on the phone with me to make sure there were no hiccups, and was in office when we arrived to welcome us and make sure we understood how to use the app and the elevator. Already recommended a friend thanks to how easy she made the whole process! Thanks Jaime for your outstanding customer service and friendly and professional attitude. 10/10
Jammie looked out like a top shelf girl scout on facilitating my needs. She stayed a while longer than scheduled to allow cart usage. Extremely pleased!
Alina was amazing. Super helpful. Answered all my questions. Super person.
Alina was the sweetest and most helpful person to work with me in my moving journey! They really took care of us and their kind energy put me at ease, while going through a stressful move. Thank you Alina, I feel excited to start moving stuff in!
Jammie, the very competent manager of this wonderful facility, is in every day with a smile on, looking for ways to be helpful to us customers and showing her pride in service by bending over backwards to make the place orderly and fine. She is very much appreciated.
I had a phenomenal experience with jammie.
Great experience over the phone. Very helpful got into a unit right away.
Jammie provided superb clarity, accuracy, research and good nature.
Lisa was sooo sweet and very very welcoming!!
Was super easy. Friendly staff.
Wow! Elena provided wonderful service!
Thank you so much!
Great customer service!!!
Manager Jammie took care of our business for rooftop and updated combination. I wouldn’t rate 5, it’s a ++, 7 or better l.
Outstanding & responsive Manager onsite.
Wish employees like that!!
I have been living in my storage unit for approximately 14 months and have nothing but nice things to say about Public Storage. I'm able to live comfortably with my 2 year old daughter and the dogs. The neighborhood is really quiet, never any problems with the neighbors, highly recommend.
Alina was very helpful setting us up with the perfect unit
Alina was very helpful and knowledgeable. I’m glad Alina was there to help us 😃
Lisa is a great help. Convenient storage. Thanks!!
Great storage spot! Easy to signup and reasonably priced. Plus friendly staff 😃
Adding to my previous post. Everything below i still have the same opinion of. They have a new manager now, Jamme. She's pretty awesome!
Clean facility, and while close to downtown, remarkably quiet and drama free. The manager, Michelle is also a terrific person. Definitely the kind of pro in this field that instills the kind of confidence that my stored belongings are going to be fine.
I had nice experience with costumer agent her name is Jamie I'm very satisfied
Lisa was so helpful today. There was malfunctions with the gate and she made sure that I was was still able to get in and to my unit. She was amazing and gave me as much helpful information that she was able to. Very grateful for her.
Lisa was helpful during the time with the gate not working, we appreciate you.
Jammie was so very VERY helpful and because of her excellent commitment to customer service satisfaction. I will continue to do business here.
Alina has been super helpful during my move in process! Thank you for your help figuring out the elevator.
Amazing service! Alina is very helpful.
Justice was fantastic! He asked if I needed assistance and was super friendly and helpful!
Lisa is an Awesome Customer Service Rep! Looked out for me when I had to keep my stuff for a longer period of time and informed how to avoid late fees. Really much appreciated!
Lisa was super helpful and pointed me in the right direction
Lisa provided great customer service. After making my reservation for a storage unit, she called to help me to get the rental completed, and it’s a good thing she did, because apparently I had somehow managed to make a reservation at the wrong location. She was able to get that sorted out for me right away and helped guide me through the rental process over the phone. She made it a quick and easy process to get the unit rented. Thanks, Lisa!
Michelle is a rock star and helped me out when our account went crazy. She's amazing!
Michelle was so helpful in downgrading me to a smaller storage unit and getting me set up.
Alan was great! Super helpful and kind. Reassuring to work with this site.
Alan helped us get set up and he was great!!
Michelle did a great job handling our storage auction issues.
Michelle gives outstanding service. Very courteous and communicative.
Excellent service and prompt attention. Showed unit and provided great instructions on getting around building. Pearl was awesome at getting me all set up.
Solid place, Pearl made sure to help me throughly and was very knowledgeable of the app and made this an easy first time experience. The property seemed secure and well kept .would tell others to rent from here
Michelle was extremely helpful and made transitioning from one unit to another so easy. She was absolutely fantastic.
Everything was smooth as eggs!!
In my experience this location has fantastic employees. Michelle at the front desk has helped me sort out very complicated situations dealing with rent/required payments, allowing me to hold on to some very sentimental items. I'll be grateful for a very long time. :)
Justice was fantastic! He explained the elevator process and went with me the first time to make sure it made sense, and he was professional and engaged with the move in process. 10/10, and great customer service.
The reviewer AH is just an insecure and negative loser who didn't make it far in life because he was bullied for most of his life. So he compensates by harassing exhausted workers and gaslighting them to elevate himself. On top of that, he also feels entitled to throw shade at them by leaving 1 star reviews and uses anonymity to hide his cowardness. To the manager reading this, I hope you notify AH and send this message to him because I want to get him mad.
Cedric was great thanks for the great customer service
Great service, quick and easy! Michelle was awesome!!
The location is great and the process was very convenient. The elevator makes the moving of heavy objects a breeze! Price is great for the amount of space offered and the staff is friendly and efficient!
Matthew at the Sandy location was the best person we could have asked for to help us get set up in our new storage space. He was kind, knowledgeable, efficient and answered any and all questions we had with clarity. Thank you, Matthew!
I would absolutely recommend this spot to anyone looking for a storage unit.
Very friendly customer service. Extremely helpful.
Michelle was fantastic! She had answers to every question, was beyond speedy and the friendliest person I’ve ever dealt with storage
Michelle was very helpful and friendly while assisting me with finding my unit, she made sure I knew how to access my unit and took her time showing me how everything worked. I was very appreciative of her kindness, thank you.
I’ve had really bad experiences with management previously being unresponsive, not staffing the location, and allowing theft to occur. The new manager, Michelle, has been very helpful and responsive. Thank you Michelle
This review is for the staff member Michelle L. who was working today. She was very kind and so helpful in getting me to my unit when the elevator was down again. Public storage is very lucky to have her as an employee! Again this is NOT a review for the space itself, that is a very different rating. A+ for Michelle though!
Sandy Public Storage is the greatest. Michelle go out of her way to asist a needy customer. N u don't see a lot of customer service like that thease days.
Public Storage at 1620 @t N.E Sandy Portland or 97232 is a great place to have storage. N I hope Michelle because she is helpful
Michelle and Paul are super helpful and great to work with!
I called and they seemed to be closed so I left a voicemail with a couple questions expecting to get a call back the next day or so. I was afraid id have to wait to gain access to my unit until they were open again - but to my surprise, Paul returned my call within minutes with detailed directions & everything I needed to know to get my storage unit set up myself by using the app, and was able
to use the unit same day -hassle free!
He took the time to carefully explain step-by-step how to get to my unit & how to gain access to the building, ECT.
Thanks for your help, Paul! I was in a real bind and would've been an anxious mess without your help. 10/10 for this Public Storage & to Paul. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
(The facility was closed due to employees being sick/ or snowed in, yet Paul was still responding to voicemails & was extremely diligent when helping customers any way he could. Incredibly helpful.)
Great customer service. They went above and beyond when a power surge put the elevator out of service right in the middle of moving my stuff! Helpful staff.
They are super friendly and helpful, and I have never even rented a unit there. The people I've met who work here have been happy to go above and beyond what I've asked of them, insistent on it even. Very caring and genuine, super cool to see. Like I said, I'm not renting here, but based on my experience with their staff alone I'd highly recommend this place.
(I'm the girl who left the note on the garage door, if you're reading this, thanks again!)
Paul thank you so much for all your help! You are making my move a lot better!
I didn't actually rent at this facility. I talked to Paul, and he definitely went above and beyond for me. One of his coworkers had booked me a parking space for my work truck. An inside parking space. And Paul figured out that my 12' tall truck was not going to fit in an 8' tall parking space. He saved me time, money, and frustration. Then Paul went beyond, by finding me a parking space that I can fit in.
Paul was excellent. Explained everything clearly
huge facility and very secure! all the employees for this company are super accommodating as well. Thank you, Betty!!!
Very easy process to sign-up and the customer service is awesome!! Betty was wonderful and showed us a unit before we decided to rent. She answered all of our questions, was patient, and made the whole process excellent.
Great experience again!!! Thank you!
Betty was extremely helpful and made the process of renting very efficient and easy. She answered all our questions. It was our first time to rent a storage and it was a great experience. Thank you Betty!
I've been meaning to write this for awhile. I called and talked to Carlos about renting a unit and he was amazingly helpful and thorough. So great to get good customer service for once - it's rare these days.
Carlos today was the most knowledgeable & helpful in getting me started up with my new rental space.
Carlos provided great customer service. Thank you for making it easy to close my unit.
Great service! I had to switch units and they made it go so smoothly. Avi and Carlos were a great help!
Wonderful service from Carlos, immensely helpful!
Carlos was very professional and pleasant to talk to. He gave me a thorough walk through on how to use the elevator, access code and storage lock.
Great experience! I highly recommend this Public Storage business.
Thank you Carlos!
Avi is absolutely the best! Couldn’t ask for a more helpful manager! The property is always nice and clean especially the restroom. While businesses of all kinds seem to provide mediocre service at best, Avi is providing a stellar service!!!
Avi is a joy to work with
Carlos was absolutely amazing. Wonderful customer service. Appreciated it
i dont do many reviews but with Carlos at Public Storage, there's an exception as he has wonferful customer service which needs to be pointed out. Very patient as he answered all my question thoroughly and even gave various options for me. Thank you so much for starting my experiance here in Portland on a great note!
I got a unit here & I must say Avi is WONDERFUL. Very fun & professional. I would recommend this place to ANYONE!
I just got a 5x5 unit in this location. The application and move-in process was super easy. Property manager Avi was super helpful, friendly, and knowledgeable. She showed us around and answered all our questions. The premises are clean, the access hours are reasonable, and I felt like my stuff is safe.
Absolutely incredible experience signing up! Super easy and affordable, Avi makes everything really easy and is an absolute gem to talk to. Will be recommending this location to anyone I know who needs storage in PDX!