Rented a new space access code wouldn’t let me into the building but past the gate talked to Mike who help get a temp code to be able to begin moving our stuff into the unit. He mentioned that he would message higher ups about the issue. This was after he spent ten to fifteen minutes trying the codes and troubleshooting my issue. If you have an issue or have questions Mike can get you out of a jam
Like all storage places rent will get out of hand, but the units are nice, everything is easy to access with good carts too, and Mike is amazing and super helpful.
Mike was great and very helpful
Excellent facility and Mike was super friendly and helpful. Highly recommend storing here
Mike at Witch Hazel was great. Very helpful hit these guys for all your storage needs
Mike was extremely helpful and answered all my questions!!
Mike was very professional!
Helped me save some $$ on the rental and walked me through the terms
Been storing my stuff there for years. Great place. Very secure. Mike the manager is great.
Mike the manager is fantastic. Very helpful and always keeping an eye on things!
Mike was super helpful and was great!
Mike made what could’ve been a pretty basic storage rental experience genuinely stand out. He was patient, professional, and took the time to walk me through everything without rushing me. He explained my options clearly, helped me find the best deal, and made sure I felt confident in what I was choosing. The whole process was smooth, quick, and honestly way less stressful than I expected. It’s not every day you get customer service like that. Mike definitely knows what he’s doing.
Came in too Hillsboro public storage after visiting 4 other storage units and this by far won our business walked in the door and met Mike who has the best customer service ever! Full of positive energy making sure he answered all of our questions and walked us through the process and made sure it was easy showings us around the building and explained everything properly highly recommend this place and be sure to ask for Mike!
I brought my mom to rent a 10×20 and Mike at Witchhazel location was very respectful and patience with us. He explained everything that we needed to know. Wish there's more people like Mike. Give this man a raised.
Mike, I will never EVER forget the hard working trust worthy, and patient calm matter of how he manages people that can be rude. How he keeps his cool. I literally witnessed a confrontation on the property he wisely diffused.
As I watched. In amazement, I thought to myself, this guy is priceless.
You don’t meet gentleman in this world anymore that have the wisdom to talk to a rude individual in a professional manner.
I lucked out being here at the right time to witness this ,
I wanted to get involved, but he had it completely under control. The man made me feel safe.
Thank you for hiring him.
Why would i go anywhere else store my things.
Second update on another five star review for Mike
The date is April the 11th 2026.
This time Mike, helped me Get A parking space and again help me tremendously with consideration and honesty that you don’t find these days. I don’t remember my last comment but one thing I have noticed in this life is it is very hard to find gentlemen that are professional and caring in our world anymore.
What a refreshing experience I had again with MIKE. He’s always consistent and not up and down.
“Thank you for hiring this Man”!
Fred is great! Excellent service! Glad to have met him!
Mike was great!! Very professional
Mike is an awesome employee that he never hides options that help you be serviced well.Thank you Mike.
Mike is awesome and so helpful. The facility is clean and well maintained.
⭐⭐⭐⭐⭐ Excellent Service at Public Storage
Mike, the manager at Public Storage, provided exceptional customer service. The entire process was fast, smooth, and very friendly from the beginning.
He answered all my questions quickly and with great accuracy, making everything clear and easy to understand. His professionalism and efficiency truly made a difference.
I highly recommend working with Mike if you are considering renting a unit. Outstanding service!
Everyone here friendly and helpful.
Check-in was super easy and fast. Thanks Logan.
Mike helped us out and he was awesome! Very knowledgeable and helpful. I would recommend this location to anyone looking for great service and a very clean, well maintained storage facility.
Mike is super awesome!! Wonderful customer service. The office is super clean.
Mike helped me was great!!! Thank you!!
Mike has the perfect customer service energy and attitude that all customers would appreciate! 10/10 customer service.
Mike is super helpful and informative. We are confident staying here! Highly recommend him for tours and information!!!
Mike- has been such a great help here at the witch hazel location. Every time weve ever had any hiccups he always took care of it with ease. We appreciate such wonderful customers service! highly recommend
Mike has been amazing and so helpful. Easy to talk to and answered all my questions. Super happy to have someone so kind and helpful on deck.
While not happy that rates increased- the property manager goes above and beyond and truly cares and has made it a very good place for storage and has earned my respect and appreciation.
Mike at Public Storage was awesome and extremely helpful!
Mike is very knowledgeable about storage. Highly recommend! Customer service like ut used to be!
Amazing customer service highly recommended
Mike was very helpful today. He answered all my questions, very friendly. Great service! Thank you Mike
Lost the keys to my unit and wasn't sure what to do but Mike helped me understand everything and made the process quick and easy. Awesome customer service! Thank you so much Mike!
Very patient, nice, and helped me find something. Excellent customer service.
Mike was very very thorough, and paid attention to detail. Great Customer Service❗️
Mike was so awesome to work with. Helped me with a very last minute rental and got me set up in under 10 minutes. Great experience!
Mike was amazing! He consistently communicated with us and was very helpful!
That Mike is freaking amazing he was so helpful
Clean, quiet, easy access
Mike was amazing. He was thoughtful and helpful and i now have a storage unit thanks to him.
Logan is super friendly and helpful!! Great experiences and will definitely use this location again because of the customer services Logan have provided!
Logan is absolutely amazing he's so helpful and kind love him
Logan and his trainee were amazing and provided excellent Customer service. Logan answered all of my questions and made me feel very welcome. I will be recommending other people use your storage space in the future. Thank you for all of your help.
I'm writing to express my immense gratitude for the exceptional service I received at your Hillsboro location, all thanks to Logan. When I was planning my stressful move from Arizona to Oregon, the thought of setting up a storage unit was just another item on an already overwhelming checklist. But from my very first call, Logan made the process incredibly easy and stress-free.
He patiently walked me through all the options, helping me choose the perfect unit size for my needs without ever making me feel rushed or pressured. His knowledge was evident, but it was his attentive and sweet demeanor that truly stood out. He even went above and beyond by offering helpful tips about apartment complexes in the area that aligned with what I was looking for, which saved me so much time and hassle in my apartment search. It was such a relief to have that part of my transition handled so smoothly, especially during such a chaotic time.
Even on my last day, when I was finally ready to return the unit, Logan was just as amazing. He was attentive, sweet, and on it, making the final paperwork quick and easy. He even remembered details from our initial conversation, which made me feel truly valued as a customer. It's rare to encounter such consistent and personalized service, and it made a significant difference in my overall moving experience.
Thank you, Logan, for your outstanding support. Public Storage is fortunate to have such a dedicated and wonderful manager.
Logan is the best possible person you could ever hope to deal with when renting storage for the first time. Very thorough, informative, and friendly. Highly recommend.
Mike was so helpful and friendly!
Logan is awesome! The most patient, nice, and courteous PM I’ve ever dealt with in my 20 years of dealing with storage facilities. I recommend the place to everyone!
Mike is awesome he really helped us out. Great customer service! Thank you.
Property is very secure. Logan, the on-site manager, went above and beyond in providing the services and help needed and following up. Can’t recommend them enough!
Super clean and Mike up front was super helpful 👍
Mark was very helpful and hard working
Came in today to see how much room was in my storage unit and couldn't open my door, Logan quickly helped me and helped me find a solution moving forward to ensure I would be able to have sufficient room and easy access to reorganize. Logan was kind, patient, helpful and very understanding. He explained everything that was going on and what to expect. Thank you very much for all your assistance and kind words while going through this very difficult time.
Very helpful and knowledge.
I gotta say my experience at the Witch Hazel Public storage has been amazing and I am more than satisfied with my experience. I had to move my storage a couple of times for varying reasons one being a maintenance issue. ( the place was damp, dark and smelled like mold!! Obviously mold stricken) I called this Public storage in a frenzy immediately after I moved my things to the other storage facility. Logan the property manager was so helpful and understanding. You can tell he prides himself in his job and cares for the people he is helping. Frankly I think he deserves a promotion! President of Public Storage! Logan for president!! No but really I can see this guy going far.
Besides the amazing customer service this local exceeded my expectation and even standards. Clean, dry, well lit, organized and smells GOOD!! The price is a little higher than other Public Storages but if you care about your items it’s an investment well worth it. 15 bucks more a month is absolutely worth it for the amount of quality and care I’m getting. If you’re storing things you don’t care about then that 15 may matter to you.. but if you want exceptional service that you usually don’t receive from other facilities and you want your items not entrenched in mold and moisture then that shouldn’t mean much. I highly suggest this location even if it’s a few minutes farther that the last location. Take my word for it! Ask for Logan, he’s a gem!
Logan very nice and sweet person. 😊
Very good 👍Logan
should get a Raise!
Thank you Logan for all your help and great customer service!!
Logan was very friendly and helpful. Answered all my questions that I had
A very nice and professional young man helped me with getting a unit.
Logan went above and beyond to set up our storage units. Clear communication, thorough, and consistent. Thanks.
Logan was super helpful in getting us moved in same day and for a much cheaper rate than our old place. Super friendly and helpful and an overall much better experience than I anticipated!
Mike was exceptionally in his customer service. I would/will highly recommend anyone in need of storage to him.
Mike is extraordinarily helpful, and provided exceptional service. I was stressed with a recent move, and he helped make the experience much easier. The property manager, Logan, is also extremely friendly, knowledgeable, and helpful. He got me the best rate possible on a new unit. The facilities are always clean here and the staff at this location is consistently the best of any storage unit I’ve been too. Five stars! 😃
Logan, Mike & tech ppl are A-1.
Awesome customer service, answered ALL my questions & soooo patient helping me log in. I will recommend Everyone to your storage place. In fact my daughter & Husband are gonna get a storage with you.
They are paying $290+ for a 10X15 at one of your competators.
Keep up the great friendly customer service!!
Bonnie Mathews
My car feels super safe here! I needed to move spots and the manager Logan got me all set super quickly and easily! He was incredibly kind and helpful :) Definitely recommend ✨
Nicest dude, super happy to help and was able to get me a great deal!
Logan is a rare find. He helped me with information about PS and worked with me on a separate unit that was rented for my things by my landlord. I will be moving everything over to Logan's store. He has excellent communication skills along with a pleasant demeanor. Logan goes way beyond to be kind and helpful.
HE DESERVES A BIG RAISE!!!
Amazing service in the office, Logan excellent attention.
Logan is immensely helpful, I would definitely recommend his guidance/advice
Logan was the absolute best I was pressed for time and he moved so swiftly places extremely clean smells wonderful, wonderful great experience.
Strong service in regard to resolution. No issue from the Witch Hazel.
Super friendly staff. Easy online experience.
Logan and Mike are stellar! I had a little problem with my lock moving in and they went above and beyond to fix it quickly. The unit is secure and clean.
Logan was very helpful . Great experience. Thank you so much
Made my process so easy, friendly staff. Definitely recommend
Christine, was a saint. So helpful!!! Logan has also been amazing! I appreciate them so much!!!!
Mike and Logan are the best in the business. Don’t bother going elsewhere this is the best storage place around.
He explained that what went to here.
Great facility. Nice and clean and safe. Since it's a little further from Portland the price was great too. I am so excited about our drive-up access!
I've had such a positive experience with Public Storage! The convenience is unbeatable, and the customer service is always top-notch. The units are great-sized, the pricing is good, and I've never encountered any issues or hiccups. Highly recommend for anyone in need of reliable storage solutions!
Had good service. Logan was very helpful and straightforward on setting up my reservation. Fast and quick service.
Logan was amazing, and very knowledgeable and thorough. I am happy with my storage and it's location.
Thank you so much!
Great customer services was provided at this company.
Wonderful experience! Easy and simple! Very kind and informative. Definitely hit jackpot with storing my RV! Logan desires a raise for being top notch manager. Thank you 😊
I had to change check in appointment four times through out and Logan was nothing but patient with me assisting me. Very helpful and friendly service. Thank you Logan!
The front office guy is amazing and kind. The info and help was quick and easy. Definitely recommend.
Manager was super nice and helpful!
Logan was very friendly and informative. He gave me a tour and answered all my questions kindly.
Need more ceiling security but otherwise decent storage place
Mike was very customer service oriented and multitasking several customers at the same time. Later After being in the unit, I observed Mike cleaning the halls and being very nice cleaning and working around customers unit stuff in the hallways and said he’d come back later to get that area. Keep up the great work! 5 stars!!!
Ken
Team was amazing and very helpful.
Logan is an absolutely amazing human being!!! Thank you for making my experience at this Public Storage fantastic. I did a lot of searching before I decided to come to this facility, and it is definitely the top! Most secure, perfect climate control, and thanks to Logan, I was able to find the exact storage size that accommodated all of my needs. You have made me believe in Public Storage. Logan is such a treasure. Many blessings!!! If you’re looking for the best facility, look no more. Thank you endlessly💕
It was a really good experience. Property manager Logan was very helpful and gave me the best deal. I highly recommend this place.
Logan was such a wonderful help he went above and beyond to make my transition to the storage unit! Thank you Logan
Logan it’s amazing! I recommend this place widely.
Logan was extremely helpful and kind! Unbelievably friendly and explained the transition from Extra Storage Space to Public Storage completely. Vast improvement from previous site manager.
Logan was very helpful and respectful.
Clear cut. Easy. Logan was very informative, helpful.
Logan is very informative. He is also very respectful & always has a smile on his face. He also goes above and beyond to help you. Thank you
Logan is honestly a Saint. My path with the storage shed I rented wasn't an easy one, and he consistently went above and beyond to ensure I was taken care of. He has a huge heart, and good head for business. Which is a rare combo. Can't reccomend this place enough
Logan was great today. Took care of everything I needed.
Logan was great! Super helpful and made the process very simple.
Logan has been very helpful since the beginning of the process. He is very knowledgable and very patient. He took his time to show us the available unit that suit our need. I will highly recommend Public Storage in Witch Hazel Road because of Logan.
Appreciate the take over from Extra Storage. The theft no longer takes place every week like it did when it was Extra Storage. Thank you for making this a smooth transaction.
Very nice experience and good customer service 😊😊😊😊😊
Logan was wonderful and went above and beyond for us! Logan even walked us through the site to our specific storage and was very knowledgeable!
Absolutely BRILLIANT service from Logan.
Cheers!🍻
Ed is the perfect onsite manager. Always friendly and personable.
Ed was very informative and met us with a smile! We recommend this business hands down!
The staff is helpful, friendly and very welcoming. They make it a point to help their customers in any way they can. Highly recommend this place. The facility is super clean and very well maintained.
Very nice customer service and definitely in my price range. Thank you for making renting easy! 100/10 would recommend!
Was able to reserve unit online, super easy process from start to finish. No issues with payments, access, etc. Facility always seemed to be clean on the inside. Outside could use a little help as far as trash on the ground here and there. Move out was a breeze as well. Overall had a good experience. Would recommend and would use again myself.
Very nice interaction with Ed. Didn't take long to go through the initial process. Had some very good advice on the selection of a unit. This is the place to get that extra storage when you need it.
And clean the place is fantastic.
Booking and paying for the storage was fast and easy. Prices are better than most I see in the Hillsboro Area. I look forward to working with their team as my needs may change.
CHARRO, ED AND TARRYN GREAT BUNCH OF PEEPS THERE. VERY FRIENDLY AND HELPFUL.
Clean comfortable. Ed was super helpful. Great place to store at
Easy to deal with! I only rent from them!
Super easy to work with. Nice polite guy at the desk.
Great experience with Ed the manager. Went well over the call to make my experience smooth and simple
Found a box of crackers in the elevator, you know I had to help myself ;)
A great place to rent. Extremely friendly, professional and clean inside & out!
Had a good experience in the office made it very easy to understand the contract and show me to my store
We rented a unit here for several months. Getting it set up was very easy--even when I called back to switch to a bigger unit. The unit was clean and the area well-lit. It felt very secure. It was also easy to cancel when we no longer needed the unit. The person onsite during the daytime is very helpful and great to work with.
Definitely recommend this place!
Extra storage has been a great place to store all things . They are very accommodating and easy to work with , the storage containers are clean and I have felt very safe keeping my things stored there.
Very friendly and accommodating. Great to work with
Easy access to storage and employees are helpful
Nice workers and helpful. Good experience.
Ed who rents out storage units here at the witchhazel site is amazing... For some individuals it's not always present having to rent one and sometimes can be down right nerve wracking... That was me but Ed helped in every way he could to help my situation and in the end I walked out feeling taken care of regardless my situation...so thank you Ed you rock don't let anyone tell you different....
Very friendly knowledgeable staff. Quick and easy to sign up for storage. Would highly recommended.
Well experienced on site management fast passed
Tim in the Hillsboro, OR location off witch hazel road has such excellent customer service skills and he was incredibly patient trouble solving my issue. I was hoping there was a way to leave my positive comments about Tim and thank him again. Definitely 5 stars for Tim’s help and patience.
Ed at ESS was a huge help. He went above and beyond to help out. Glad to have a guy like Ed around. 💯
Great manager there really helped us get in and out of the building
If I could give these guys 10 Stars I would best place I've ever stored my items 10 out of 10 would use these guys every time
Property manager Ed Fox was so kind and helped me to find the right storage size. He also gave me clear instruction of how to operate the gate, completed the renting contract quickly, tried different discount options to fit my budget, and to save me 1 month free. I highly recommend to come to this location and work with Mr. Ed Fox to have a good solution for your storage needs.
Quick and easy online setup. Esign documents. Easy pay so you don't have to worry "did i pay my storage bill?" And to top it off bigger than expected locker to store the stuff.
Ed is amazing. Best customer service!!! I had a few unconventional issues and he solved them quickly and conventially. Customer service beyond expectations. Higly recommend working with Ed!!!
I have been using the facility for several years, great experience and helpful staff
Very professional and helpful.. Kind of spendy, but what isn’t these days!!! When you need storage you need it, highly recommend ESS…
Overall had a great experience with extra space storage signing up for a 10x10 storage unit price was decent and customer service was excellent I would definitely recommend this storage for anyone who needs to store their private property
Facility was always clean, staff is friendly, respectful, helpful, and fairly easy to get ahold of. Staff was respectful and caring when hearing we were moving out and helpful where they could be, 9ncluding locking open doors etc to make moveoit easier.
Bad experience with web site/login, but a rep called and walked me through completing the rental agreement on the phone and was very helpful
They were incredibly accommodating when I needed to downsize my unit yesterday. I've had storage units at several different places in town and this has been the most helpful experience I've had.
Ed, Markus, and honestly the entire team at Extra Space Storage (Witch Hazel) was phenomenal. I work in the service industry myself, which just means I’m super picky about customer service— and their customer service was hands down, worthy of 5 stars. They were so easy to work with, and were so accommodating when our storage needs changed. They made sure we had the right sized unit, and helped us find one that fit our budget, as those needs changed. I will definitely be recommending Extra Space Storage to friends who have storage needs!
Their customer service is top-notch! They are extremely helpful and nice, and I would highly recommend this place!
Great customer service! Ed Fox was very helpful and made it easy and simple.