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The team at the 200 Telegraph Public Storage in Reno NV has been exceptional. Every interaction has been professional, supportive, and efficient. The facility is clean, secure, and very well managed, and the staff consistently goes above and beyond to help. I truly appreciate their reliability and customer service. Highly recommend.
— Laura Barnard
The woman that helped me today was professional and friendly. She made me feel as if I was not just another client. The facility was clean and the process was fairly simple. She is a real asset to your company. I can’t remember her name but she stays on site.
Great move in specials and affordable prices. Although there were some hiccups making the reservation online, Kristin was super helpful and made the whole process a breeze! She definitely took the stress out of the process renting a storage unit can come with when you’re moving.
Kristen is great! The snow in front of my unit was hazardous and she offered to shovel it because she knows I'm there everyday . Came in on Friday she had completely removed it all. That is above and beyond excellent sevice. I also appreciate the fact that she let's me know if someone she doesn't recognize is coming and going from unit. She is just awesome all the way around.
The woman who was there when I just vwalked in to ask for help was so amazing and professional and did everything from showing me a unit to explain in detail...I had been to serval place and not one single thing did what this woman did....She is professional and the unit was clean and affordable...I would definitely recommend going down to speak with her name is Kristin....
Been renting from this location for over 5 yrs..not one problem🫡..appreciate Kristin so much she always has patience with me and always in good spirits. When behind on rent her calls are always so professional and sometimes serve as my reminder to pay. Thanks so much!!!!
Fue rápido y sencillo cuando llegue ya estaba todo listo
Thank you for everything!
Kristin is the best! Facilities are so clean, well managed and orderly !
Nice people grate service
I forgot her name but the staff who help me was very helpful and kind! We need more like you! Thankyou for your kindness ma’am!:D
Kristin is an absolute angel. She helped us immensely as we needed help getting the lock replaced. She was professional, kind, and prompt! I will be recommending this Public Storage location to everyone I know with storage needs in Reno because of her. Kristin, thank you again for all your help!
Conveniently located! East access and most importantly very secure!
Everyone that works here has been super great, but today- Kristen went above and beyond to help us out by grabbing her tools and fixing our sticky look. Thanks a bunch Kristen! Appreciate you!
Wonderful service! Great location. Needed a unit last min & they were able to accommodate.
Kristin is a professional person when i was renting the storage space she is a kind individual she helped me showing the space as well as completing my reservation i am recommending this location to everyone that needs storage you get the best customer service from Kristin.
Kristin was super helpful! Excellent service.
Thank you Kristin! You are so awesome with everything you do! Your customer service is so wonderful, thank you!
We love Kristen she is friendly as well as professional. This facility is clean and well kept.
Thank you Kristin for be so kind and considerate. Appreciate you!
Kristen was so helpful and pleasant to deal with. This location is the best.
Just moved in today. The process was incredibly easy. Kristen answered all my questions and had everything ready when I showed up. She is fantastic!
Christin is really friendly and has excellent customer service. Made me comfortable and assisted with my needs.
Our site manager is the best.
I went to Public Storage on Telegraph Street in Reno, Nevada, to make a payment on a storage unit I have in Las Vegas, Nevada. I was greeted by a pleasant, polite, young lady named Kristin. Not only was she able to process my payment, she got the late fee waved, reduced my rent, reset my autopsy, along with updating my personal information. It was a pleasure, and could only hope everyone could have an opportunity to do business with a person like Kristin.
This was a great visit...
Management is great here...
If I had to use storage at anytime in future, I pray it be just as great....
Kristen was very helpful she is the best great customer service
Storage here has been a great experience. We are using it to store gear for our non-profit organization. Really the reason this has worked so well is Kristen. Kristen is the manager and has helped us numerous times with the rental. She is very responsive, and has been very creative in helping us solve problems. Hooray Kristen!
Kristin is fantastic She is friendly and knowledgeable
Kristin is great property looks clean
KRISTIN Rocks!!! Very professional, pays good attention to details and answered all our questions. Best Public Storage Manager in the system.
Public Storage on Telegraph is a very nice facility. Very clean and well lit. Kristen at the front desk is wonderful! Super helpful and gets all your needs taken care of!!
Dealing with the managers and the other employees at this facility has been fantastic. They are helpful. They are kind and they are knowledgeable. I forgot to put my lock on. They sent me a postcard and then two different employees called me to back up the postcard. They put a lock on it for me and understood that I wouldn’t be there for a few days and we’re very kind and helpful. The manager at this place is especially competent
This storage facility is the cleanest I've stored at.The property manager is professional and on top of things. I would recomend storing here
I have been renting with this facility for over 2 decades for my business. I have had nothing but good experiences with them. And Kristen has been an excellent manager and continues to help and provide excellent service.
I love this place! The staff is so friendly and helpful! I spoke with Krystin today who was able to help me out on my rental rate increase! She was very understanding and it helped me out tremdously!!
Great service, friendly, helpful. Quick.
Kristin was Excellent! We forgot the key and she was able to cut the lock! Really appreciated all the good service over the last year! Thank you! Wish all employees of PS were as helpful!
Kristin was ON HER GAME!! She helped me more than she knows, kudos to her! She runs a well oiled machine here. Recommending this location to all.
I've rented here intermittently over the years and it has been an excellent experience. Near the RNO airport and Grand Sierra Resort. The on-site staff has been very helpful.
Kelly is amazing and helpful. We had a smooth sale and move in process with good customer service.
Kristin is always pleasant and very efficient. She makes it a pleasure to come in and pay my bill. And that is a great compliment considering I come in to pay two storage units. Seriously she is a great employee and fantastic customer service rep. There are so many customer service reps that are not friendly that it is a pleasure to do business with kristin Always a smile and a customer cannot ask for better service! Kelly is also really great. She is training and is doing fantastic
Had a problem with the Public Storage website updating information. Went over in person after making an appointment with Kristin of Public Storage to meet at the facility, and she was able to fix the information in person quickly. I would recommend Public Storage because of Kristin and her great customer service! Thank you.
Kristin does an fantastic job keeping up with checking on the property and making sure everything is ok...
Kristin is amazing she helped me quickly and made my day better
Kristin is a Rockstar she helped me right away
Kristin is Awesome a great asset to the company !! Go see her!
Wow! You should rent here! Kristin is such a boss. She takes damn good care of her property. Rent, rent , rent here!!!
The women who work in the office are amazing!!! Such great service when I talk with them. They made the process of getting a unit for our organization so easy! I really appreciated all of their help!!!
Kristen was fantastic!! Professional, kind, courteous and a pleasure to talk with. Although, she did not have availability at her site, she went above and beyond to look for another Public Storage nearby to find what we were looking for. She was not in a rush to hurry us along and made sure that there was nothing else she could help us with. When all was done, she ended our interaction with a wonderful smile and a “Have a great day”!!
I just want to thank Mel a couple day’s ago for being so friendly and helpful. The rate for the first month was super cheap too. Compared to when I called in the day before I got my unit. Saved me 20 dollar’s. Thank’s again Mel!!
Kristin,Mel and Melissa are great. They helped lower my rent. I highly recommend public storage
Kristin, Mel and Melissa are great.They went out of their way to help.I would recommend this facility to everyone
Amazing help from front desk and helpful associates always willing to help when in need
Kristin and Erica are great. They were professional and efficient
Kristen is so professional and kind. She’s a genuine soul and I am glad to do business here with her. Property is safe and clean. She gave me a fair rate and always helped me with any questions or concerns I have had. She has excellent communication and customer service skills. She’s awesome sauce!
Kristin is great she helped me with my account and setting up the app and she waited in the office for me to help
Public Storage employees are always very professionals and an absolute joy to do business with.
Kristin is very cool and very professional. Her and her staff are excellent at keeping the place clean and keeping the peace and order within her gates. The place feels secure at all times. Prices are good for the area. All ground level units.
Kristin was so helpful. Really grateful
Kristin was extremely nice.my rent went up she got it lowered for another 3 months I love that
Kathie was awesome she answered all my questions
Kristin and Alfie were very helpful if I could give 7 stars I would. I couldn’t be more happy
Other then the fact I had to wait to for my appointment Kristin was efficient and kind
Kristin runs a great property. It is clean and safe
Kristin helped me and gave me great advice about the apps she was very informative she gave me her number to call I’ve had my storage unit for almost a year and some change she definitely gave me a lot of options
Krizten was extremely helpful
Kristin and Ashley are the best thank you
Kristin and sandy are amazing such wonderful women!! Recommend this place highly
the front office staff and management of this establishment are a true asset. Their friendly and professional demeanor, coupled with their dedication to maintaining an exceptional property, make them a standout destination. I highly recommend this establishment to anyone seeking a comfortable and well-managed accommodation. Kristen is very nice. 🙂
The front office staff is always courteous, attentive, and eager to assist with any inquiries or requests. They go above and beyond to ensure that guests feel valued and well-cared for. Whether it's providing directions, recommending local attractions, or resolving minor issues, they handle everything with a smile and a positive attitude
Kristen is awesome she does her job and does it right. the property is so clean.😁😁
Alittle expensive but great place for storage
Kat was awesome! I showed up just before she was leaving for the day and she still rented my storage to me!! I couldn’t be any happier with the service that I received!!
Kristin is super helpful and run a clean property
Kristin and Jenea were helpful. They made the rental process seamless the property is clean. I recamend this property
Super friendly staff and easy to use app to open the gate. Would recommend!
Very happy with the staff at this location. Always helpful and courteous. Big shout out to Kristin for being A1 and janea also very helpful. I’ve been using this location for a while and never had any problems
Kristen, the site manager does a very good job. She takes it very seriously and keeps any riffraff away. She runs a tight ship and is very friendly and knowledgeable, including helping me get a good deal. I definitely feel really good about this location as I have two storage units here.
I love Kristen at the front desk
She is a great help every time I go to my storage
Kristin the manager is amazing she was very friendly and made me feel like my stuff will be safe and she lives on site so someone is always here watching.. I highly recommend this place thankyou!!
We have rented from Public storage for several years and Kristen has been nothing but helpful and kind. We highly recommend Public Storage. Very clean and safe!!
Property is great and manager Kristin is the best, very helpful and great customer service.
Kristin is a great manager.she keeps the property clean and is always willing to help.
Kristin did A great job she's got a sense of humor Which accounts for a lot. Fast efficient I'm assuming did what she was supposed to do. She got me in got me hooked up with a storage all in about 15 minutes. It's too bad there's not more businesses out there that higher people like her. The world would be a happier place. Thank you Kristin
Big thanks to Kristin,
I'm not sure what this says about me, but I've been using storage units for 15 years, not just public storage. However, this has been my best stay (4+ years). These are down to earth good people trying their best, like the rest of us, to make it. Say hello and be friendly because they'll go to bat for you. I knocked a hole in the wall by accident and they fixed it, I had to change units several times, they try to work with me with my special needs and pricing limitations. The location is a mile from freeway access, close to GSR Casino, Walmart, gas station near by, propane fill up at gas station, you can use the app to pay your bill/open the gate, and plenty of room for bigger vehicles to swing around.
Happy Travels
Kristin was amazing! She was very knowledgeable with what I would need. She helped me stay on budget! I will definitely be renting with her!
The staff takes excellent care of their customers.
Units are the cheapest I have found.
Kristin was soo easy to work with, she got me a unit same day was super transparent about my options. Would highly recommend Public Storage
Kristin is amazing! She is always so helpful, hard-working, present and her customer service is phenomenal! My major concern is the prices per month keep getting raised on me while there are always new costumer deals. I feel like the loyal costumers who have been there for some time should be getting deals also. Seems a bit backwards to me. Kristin is the only reason I stay renting with public storage. Thanks Kristin, and keep up the exceptional work!
Kristin the manager went above and beyond to help me back out my trailer when we got stuck. Helped relieve a bunch of stress! Thanks!
Very friendly, helpful staff
I was having a hard time paying my storage I talked to Kristin and she was able to get my fees lower for me thank you very much
Kristin was Amazing in assisting me navigate throughout the Process of acquiring a rental Unit. Ashley was able to answer all of my questions and concerns. I would definitely come back and do business with Public storage again.
Kristin was amazing she worked magic and was able to lower my rent foe the holiday season
Rented here for over a decade. Great service. Great location - close to the airport, the GSR, and lots of stores. The property manager is a wonderful lady - very kind and helpful. She made the close-out process incredibly smooth. Highly recommend renting here!
Kristin is a Rockstar. She is always so sweet. Went out of her way to help me right before close. I've rented from a few storage places as well, she is by far the best.
Besides the great facility at a great price Kristin give amazing service, always helpful and smiling!
Kathie is the best!!! So sweet and helpful, knowledgeable with a positive glowing energy. She made a stressful situation Simple and smooth. Kathie Kathie Kathie!!! Give this girl a raise!!
We use this storage facility for a national account and the facility is always clean and Kat is friendly. Great storage location.
Kristin and her staff are very nice and helpful the place look very clean
Great security and cameras on sight with managers available.gate hours 6am to 9pm office hours 930am to 6pm and weekends 930am to 5pm
The service by kristen was par excellence.!!!!!!
Helpful staff and good security.
Friendly staff front desk lady was super nice!
Came in to inquire about a unit, Johna was super helpful and kind.
The employees at the telegraph st. location were more than helpful. Kristin and Johna helped me in the morning to locate a smaller unit than the one I reserved. They were fun and helpful, making the experience a delight. I realized at the end of the day that the storage unit I rented was too small and too far away. I returned a half hour before closing in need of a change. Kathy helped me to cancel the one I rented earlier, and all three of them helped me get it done. The 3 of them went out of their way to make sure I was able to switch rentals. All of them were kind, courteous, and a pleasure to work with. Thank you to all of you. I give them a 5 star rating.
Kristen is wonderful. She made the selection and account setup process so easy. The facility is clean and well lit. Access is simple yet secure. Kristin and her husband were quick to address and resolve any problems we had. We would highly recommend Kristin and Public Storage.
Kristin is absolutely amazing. She goes above and beyond to help the customer. She is kind caring and compassionate. Public Storage is lucky to have such a wonderful person representing them.
I really like this place! Great deals and super friendly staff. Kristin and her assistant were extremely helpful. They gave me a tour of the whole place and showed me the unit I was interested in. They got me signed up for that unit in no time and made it as easy and painless as possible. Definitely look at this place for your storage needs!
Kristen is so sweet and very helpful
Great service! Kristin and Felicia were able to give me a tour of the available units and sign me up to rent in just minutes. It was easy, pleasant and quick. The 12x20 unit is clean, with a high ceiling and a wide driveway for easy vehicle access and staging while moving in. And it has a light!
Kristin is proffessional and kind she is always willing to help
I was renting a Public Storage unit in Portland, Oregon but live in Reno. This required that I show my photo ID with a Public Storage employee in Reno so they could let Portland know I was a real, legit person.
Kristen at the Reno Telegraph office was not only quickly aware of what it was I needed done, but was quick, pleasant and professional in making sure it was all taken care of with the Portland office all within a few minutes.
A super easy experience. Thank you
The new property manager is so nice and helpful.
The process of being able to reserve and pay online was very easy and helpful for our situation. Great customer service as well.
Thank you, Kristin! What an amazing experience. Top notch customer service and a safe, secure facility. Touchless entrance is an excellent plus. At the end of the day, it's the customer service that makes this place shine!
Great service! Kristin is great with people and very kind. I recently lost my love and her kindness and empathy made an impression on me. The price was excellent and unlike the last storage company I dealt with, I didn’t have methheads blocking access to my unit with their ducktaped shelves and organizination of their Ramen by flavor. Safe, clean and professionally run. Thanks!!!!!!
Been a renter here a few times over the last two decades. The new management is far and away the best so far, others have seemed overwhelmed but Kristin and her team are very knowledgeable and helpful and handle any issues that arise with ease and professionalism. 100% would recommend this location for your storage needs!!!
Customer service was super nice. I asked if they had a cheaper unit and they actually looked up a nearby location and got it for me.
Kristin. Is very nice and explained everything to me in great detail
My ladies were amazing. They rocked. They both shared the same name....lol
I will recommend this facility to all !!!
Kristin made my rental easy moving is hard and I appreciate that
Clean and customer friendly
Unlike anything I have ever seen
Kristian is a very professional person who knows how to get things done. She deserves a raise.
Jojo at the property is amazing. Helpful, professional, going above and beyond.
Jojo was so vibrant and willing to help! She explained our terms in easy to understand language, offered amenities without being pushy and made our hard day of moving brighter. Definitely going to use this place as long as she's working here!
Jojo was great I needed help finding my husband unit on property she help me locate them.
I've had a storage unit here for several years. Prices are comparable to other facilities. The difference is their staff and the businesslike way they handle every aspect of their operation. I can't say enough about how well this business is staffed and managed. 5 out of 5.
Jojo the manger at this location is great always say high when I see her working in property
Jojo was fantastic.Not only helped me get my storage set up,she also gave me referrals to help in other situations. Great job!!!
I came into public storage and Jojo the Manger help me with my bill.
Jo Jo is amazing. I had pushed off my payment until minutes before my unit was to go to auction. She really went out of her way to make sure that I didn't lose my stuff. Of course I had cash and money orders and credit cards to make it harder. She is a wonderful person. ❤️ I love public storage on Telegraph. Been here 8 years!!
Jojo was extremely helpful. Very personal and professional.
Clean facility. Expensive.
Jojo has been a pleasant talking with and answers any questions I have directly. Always says hi when she is doing her rounds when im accessing my unit and friendly to conversate with
Outstanding Service with a very friendly atmosphere.
JoJo was very kind and helpful
Jojo was patient and help me with my storage rental
Not a bad spot. You could buy storage
Daniella did a wonderful job on helping me with my storage unit …