Public Storage Self-Storage Units at 1295 Selmi Drive, Reno, NV

I struggled to find the correct Public Storage facility located closest to my home. I made several different reservations at both South and North McCarran facilities, neither of which were nearest my home. Mari and Jameson were phenomenal in helping me locate the correct facility. And Mel went above and beyond her duties to help me get the best storage unit available and even ensured I got the on-line deal. These fine people turned a stressful and anxious event into a day at the beach.

Excelent

Melissa is an awesome manager! The property is the cleanest it's been in long time. I would store here

Do you have a lot restrictions and rules? It says you can’t hang around your storage or take your belongings outside the storage to go through it.

Great storage place. It is very clean. There is no personel or security here which makes it unsafe sometimes. I had another gate tailgating and i had to wait for the gate to close so the guy couldn't get in with my code but i was surprised there was nobody here to report the issue. Still a good place and reasonably priced.

I’ve been using Public Storage for several years now, with three units, and I’ve always had a great experience. The facility is secure, well-maintained, and the staff has always been helpful. Today, I had an issue with my account, and Brenda went above and beyond to assist me. She was patient, understanding, and worked quickly to resolve the issue. Excellent customer service!

I had intended to rent a second 10’ x 30’ unit this month in order to transfer my belongings and save money in the long run. Instead I was instructed to transfer my storage unit at no additional cost. I met with Kayla this morning to select the new unit number. She was helpful, polite, clear and concise. The entire process took 5 minutes. Throughout the day, she checked on me and my progress (I’m 70 years old undertaking this huge project). I couldn’t be more pleased that my rent has dropped from $589 to $215 a month. Since I vacated my old unit on the 8th, the monthly rent will be prorated. The new rent ($215) will also be prorated. Kayla explained I will have a positive balance at the end of November which will be applied to December. She expects my surplus will cover next month’s rent entirely. The entire staff at this location is so helpful. They look out for their client base.

Very easy to work with, thank you for all your help!

Kystan and Mari were a great and answered all my questions.

Haley at public storage goes out of her way to help and also throughly informed about public storage’s policies and made my move in easy and enjoyable and I would give her 10 stars if I could!

Haleigh at public storage goes above and beyond for her customers. She is always willing to help and gives 5 star service every time!

I did the self check in and it was easy and problem free. Space was clean. Facility was clean. Opening the gate through the app was easy. The only issue I would have is being informed if the storage was on a hill. Difficult to load and unload boxes and items.

Nay is the property manager, my experience with her has been nothing but outstanding. She was prompt to take care of me and my situation finding a good size for our belongings! Living in these times right now is tough, she made it easier for me and I truly needed her professional support behind it. She is rated 5 stars for us!

I was asked if there was anything that they could do to make my move in better I said you have done more than I could ever imagine thank you.

The rental agent was very helpful and courteous.

I have had the best experience with Kristyn the manager at Public Storage!! She helped me navigate through going through a transition of banks that left my autopay in shambles! Great customer service and personality!!

Decent enough place. The road is very off center though. Almost tipped a truck.

So easy to use through the app, I love that I can control access from my phone. I also appreciate how diligent the managers are here, and that they're accessable if I have problems with anything. I give them 5 stars!!!

Adrianna, the manager, was so very helpful to us while we had 5 units. She is the best! Big thanks to her.

Great support from Adrianna and great location

They were very accommodating and professional I would recommend them.

Great service! The manager was very nice!

This Facility has got to be in the Guinness book of world records for the most polite, enthusiastic and friendly staff. I first came to This location roughly 6 months ago, was impressed and decided to obtain a unit, which by the way was so simple and smooth to do, and in this time have been taken care of like I was family. I forgot to lock my unit one day leaving, and I received a phone call just minutes later. Roger, The facility Manager, had informed me of this and also put a lock on it until I returned. WOW! is all I have to say. I also had forgotten a small item or two outside once finished, my keys from another ring, and all returned upon my next visit to my unit. The facility has 24 hour monitoring, and when my Gate code some how was breached, they changed my code and informed me. I was handed a new Gate code and a potential disaster was diverted. All in All, Out of many years having to use a storage facility and going through hell with most, Public Storage on Selmi Drive in Reno Nevada has got to be the most pleasant experience I have ever had the pleasure to experience. So if you are looking for a very professional and well mannered facility, which is also the cleanliest I have ever seen, then your search is over and welcome to the worlds best location to trust your belongings for the best prices in town! To the staff of Public Storage on Selmi Drive, My hats off to you all, and thank you for all you do for its tenants and facility.

I've had this storage for awhile and just recently moved out my stuff. The prices started to rise more and more. Overall good place. Has an app so you can just press a button on your phone and the gate opens. Very convenient.

Lacy was the best. Very professional and helpful. Wonderful job 👏 🙌

Lacey was amazing. Customer Service was quick, fast and friendly. Makes the stress of moving less stressful. Need more like her.

Lacey is great thank you so much

Lacy was great