This Public Storage on West Craig in Las Vegas is superb and the Staff are all awesome and super friendly and helpful! Very clean beautiful building inside and out and several restrooms inside too. The prices are a great deal! I love this particular location it has made my life alot easier. I think you can store RVs and maybe cars here too if you need this service!
Trina was awesome and went above and beyond.
Trina was so very helpful and friendly!
Very well appreciated. Trina did a good job. Answering all my queries to my satisfaction and delight. Public Storage is lucky to have her around. Thumbs up!
JANELL was exceptionally helpful and very knowledgeable. I sincerely appreciate all her help today.!!
Hey!!! For your Storage needs, check this location out! Helpful Staff, Clean Premises. Reasonable Prices.
Niecy was amazing. Great customer service. So nice, and professional!
This location has very nice and professional customer service. Trina and Kody was very professional and helpful and comfortable to talk to. They communicated very well and returned calls. I will definitely recommend this location.
The office staff made it so easy to switch units. They were very helpful and friendly!
I’ve been a resident of this storage facility for a few months now and it is absolutely the best experience I’ve had with any storage place
Trina’s friendly attitude and attention to detail really stood out—she went above and beyond to ensure everything was handled quickly and efficiently. It’s not often you come across customer service like that these days
This new public storage off of Craig road is one of the neatest cleanest most organized storage places I've ever been to so clean so organized the security is great I mean all you have you have to punch in your number to get in you got to punch in your number to the floor you belong to not the floor you don't belong to that's what I that's what I like nobody wanders around on the floor they don't belong on and yeah it's great it's so easy and the key system the lock system it's just it's just so easy it's so easy no fighting a padlocker for getting it just so easy I love it I give it a chance all day long and the people are friendly I mean come on it's it's just really good experience
it was a great honor to visit the new Public Storage and to get a great rate mo a 10x10 storage unit as well. I hope and Pray that the Prices dont go up to much over the next year or so.
Great service very helpful
Best storage place I've used this far.
Chris and Cheryl are great and also in able to be counted to help.
Lucy was fantastic in the process of signing up and contract. Everything explained really and efficient
Janelle and Cheryl were amazing and a great help
Niecy was great & very helpful
Staff was great makes the process fast and easy
Very professional and efficient. Friendly and welcoming!
Cheryl was very nice and very helpful
Good service from Chris!!!!
Niecy helped me so very much. She waited for me to arrive. She took step by step explaining and helping me to correct my account. I would not have been able to do it on my own. She even came from around her counter and actually helped me with my phone to put in what I needed. Stood side by side until I fully understood and everything was done. I am extremely happy. I was so worried about everything. She made my day. I no longer have to worry every month if it's going to be ok. She made sure it is. Thank you so very much.
Cheryl and Chris are great
I was looking for a last-minute storage and came across Public Storage because it was located near the home I’m moving to. The process was the most seamless I’ve ever experienced. I submitted a reservation online, and Niecy called me literally within minutes. She walked me through the reservation process and even offered for me to come in that same day because I wanted to see the space first.
When I arrived, Niecy gave the most amazing greeting. She was personable, described everything in detail—including prices—and helped me complete the reservation. She gave me a personal tour, went over a couple of different storage units with me, showed me the key to my unit, explained how to open and close it, and even pointed out how to locate equipment like the dolly so my movers could work efficiently.
On top of all that, she was genuinely caring about her job—cleaning windows, making sure the bathroom was tidy, and providing excellent conversation. Niecy was truly outstanding and left a lasting impression on me. Thanks girl!!
Chris and Cheryl are the best they are efficient and very friendly. Public storage rocks and we highly recommend them
Chris was very helpful. Would recommend Public Storage to anyone looking for storage services.
Cheryl was exceptional and deserves a raise
Thank you Cheryl and Chris
Nice employees. Always clean. Glad there is a restroom. Quiet. Watch your things if you're inside your unit and have things in the hallway. I had my dolly disappear and never heard a thing. My fault for trusting other renters or visitors/helpers (they made noise going past the conjoining hallway).They and the borrowed dolly were both gone when I came out of my unit.
Chris and all the staff at this location were very helpful and patient with me
Great service, chris was very friendly and help d with the process of move out quick. Great location clean and organized
Chris, Thank you for your help.
Iniecy was very pleasant to work with. She got us signed up for our rv space rental very quick and easy.
Chris and Shirl are excellent service very great people and service
Chris was amazing! Definitely coming back here! Thank you
Chris was awesome!!! Very helpful, facility VERY clean!
this is a very friendly and very efficient storage that I have never expenerie
Outstanding service thank you Chris
Chris did great and Lock Chopper helped me out a lot. Great service!
Chris was a big help today I appreciate his kindness
I just rented a storage unit today. I have not moved in yet but met the manager Chris who is very kind and helpful. He walked me to the unit I will be using, explained the code process to get to the unit and thanked me for coming to their business. The establishment is very clean, well layed out and the price is the best I could find for the amenities offered. I would recommend coming to check out this place if you need to use a storage facility first because you may not need to look further.
Wonderful! Very good professional and personal! Because of the staff I will recommend this place to others! Thank you!
Chris is very helpful and made everything run run smooth and easy
Went in to check out our new storage place. The staff was very helpful. The storage area, office and grounds looked and smelled clean. The storage units are very secure with three secure entry points.
Chris was extremely helpful and made the entire process easy. Explained everything and made sure if we had any questions. He was even patient enough to show us how to enter our unit. THANK YOU!
Perfect service provided by Chris. Thank you so much!
Chris and Niecy were absolutely amazing they gave me a tour last min and made my experience wonderful and got me into the unit I need definitely recommend
Chris was awesome! He was very patient and assisted me quickly and efficiently with getting into my unit ✨
Chris was such a great help also was so patient with me walking me through everything I needed to know. I appreciate that patience.
Easy accessibility.
Great Customer Support
Easy Signup—- no hidden cost
Easy accessibility.
Great Customer Support
Easy Signup—- no hidden cost
Clean. Friendly staff. Secure.
Chris was extremely helpful accommodating and friendly. I’m glad I chose this location. It’s very clean and all the employees I have encountered have been wonderful to work with.
Great service, Chris was great help
I like Chris, he provides excellent service and makes me feel welcomed 💯💯💯
Fast and easy, so helpful!!! Chris did a great job!!!!
Chris made this the best experience... beginning with his smile from the 5 minutes before 5pm when I rushed in the door, his very calming voice, his clear, professional information, explanation..taking his time to walk me through the access process, unit locking, exiting..all by 5:05pm, Relief.. accomplishment, finally, competent, completely satisfied and most grateful!!!
Great man great service , glad I could get a unit , thank you Chris
Chris was very helpful and amazing thank you so much!!!
Service was great! They were really helpful and the process really fast!
Chris was wonderful!! I was running late & almost missed getting my unit. He helped me find an ATM that was close to the facility & I was able to get all set before they closed the office. He explained everything & even opened the door for me when I left. Thank you so much, Chris!! You’re awesome.
Great service easy operations
Wonderful service by front desk. Personable and walked me twice to unit. Thank you!
Chris was an amazing help! This facility is very clean and secure, definitely recommend
Chris was absolute best help during our chaotic move. Definitely a great employee!
Wanda was a pleasure to meet and doing business with for my husband and I. She was very nice and helped me with my reservations online for the North Rancho location(Las Vegas). Thank you again.
Chris provided great customer service at Public Storage. He was helpful, patient, and made the whole process easy. Thank you, Chris!
Chris and cheryl best customer service ever
First time using a public storage. Manny was super helpful. Got me checked in, and told me where to go. I didn't know what the deal was with the lock provided, but he walked down with me and showed me. The facility is new and prices more than reasonable. highly recommend!
Update (1 year later): just moved out, and I could not be more pleased with this place. I hadn’t touched my stuff in an entire year, but it was exactly how I left it. Chris was super friendly, and got me checked out and on my way easy with no issue.
Insider tip: check out before the end of the month to avoid paying extra!
Thank you Chris for a detail explanation and your help
Great service from Chris & Sheryl really amazing
Came in looking for a storage space after looking online , Chris was main desk when we arrived he took the time to explain how storage spaces worked , showed us a unit to makesure it was what we wanted, and answered every question we had with patience and no hesitation. He made us feel secure and able to give us trust to book with public storage . The property was clean and welcoming .
Thank you Chris for all your help
Chris made the process so easy!
I recently rented a storage unit from Public Storage / Craig and Allen. The whole process was incredibly easy. I was able to do everything online from choosing my unit size to signing the paperwork, which made move-in very convenient. Facility and storage unit access information is email/texted to you instantly. The facility looks brand new: its clean, well-lit with inside air conditioned units. Pricing is also very reasonable for the quality you get.
A special thank you to Cheryl in the office—she was awesome. Very friendly, professional and helpful. Highly recommend this Public Storage location.
Chris is #1 thanks a lot for all your help!
Very Happy with customer service they were excellent and so helpful!! Chris made sure it was easy and he was so nice!!
Always clean and the staff is Pleasant. Cheryl was very nice, helpful, and encouraging. Thanks!
Warm greeting, professional, clean, fair prices. Team there are knowledgeable and friendly. Cheryl thank you!! You are a sweetheart.
I was super stressed on moving day. The truck wasn't ready and I had to finish so I didn't have to pay the movers extra. Chris and Cheryl did a great job of calming me down and getting me into a storage unit. Thank you for all your help!
I love , love public storage . They service is awesome. Thank you for service Cheryl and Chris
Chris & Cheryl are the BEST each and every time I come visit!! I enjoy seeing their faces. Always helpful!!
The very best char and Lucy were so nice there was issues with the system but the got us right!!! Everything was smooth it was clean and professional felt like talk to old friends! Loveee🥰🥰🥰
Very helpful and very polite
Cheryl & Chris were more than helpful and nice, they made signing up a great experience compared to other places I’ve been too