Public Storage Self-Storage Units at 1881 N Decatur Blvd, Las Vegas, NV
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 45/moSmall 5'x5'
$ 45/mo $57Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 66/moSmall 5'x10'
$ 66/mo $83Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 70/moSmall 5'x10'
$ 70/mo $87Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 103/moParking 10'x25'
$ 103/mo $129Best Price Label
- Uncovered parking
5'x14'Online only price$ 107/moMedium 5'x14'
$ 107/mo $134Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 119/moMedium 10'x10'
$ 119/mo $149Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 125/moMedium 10'x10'
$ 125/mo $156Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 178/moLarge 10'x15'
$ 178/mo $223Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 198/moLarge 10'x20'
$ 198/mo $247Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 242/moLarge 10'x25'
$ 242/mo $303Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Las Vegas Storage Units Near Michael Way
At this Las Vegas Public Storage near the Michael Way neighborhood, it's easy to find a self storage unit for just about any size haul.
A quick drive from U.S. Highway 95 or Rancho Drive on the northwest side of town, with plenty of options of indoor storage units, outdoor storage units and climate controlled storage units, customers will love the variety of cheap storage units in different sizes here.
Flying in to North Las Vegas Airport and heading toward The Strip? A 5x10 storage unit is a convenient storage option to hold luggage or smaller items for easy access in and out of town.
Apartment residents up and down Martin Luther King Boulevard will love being able to declutter the living room or master bedroom with the help of a 10x20 storage unit, which can fit an old couch, extra mattress, dresser, bookcase or a couple of large appliances with extra room to spare.
For a family that has outgrown their home near Bertha Ronzone Elementary School and is gearing up for a big move, a 10x30 storage unit is large enough to hold everything inside up to five bedrooms, plus the kitchen, living room, dining room, garage and patio furniture.
This location also has rental parking spaces for vehicle storage, RV storage and boat storage on site.
The friendly staff is on hand 7 days a week and the manager lives at this location. Inside the rental office, customers can also purchase packing supplies, including bubble wrap, packing peanuts and moving boxes.
When searching for affordable storage space in the area north of downtown Las Vegas, this Public Storage is the perfect place to go.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 466)
The get you from start when you sign up with huge fees and admin fees so the &1.00 for the first month is a lie then they just take money out of your account when ever they want to and take what ever amount they want to no notices no nothing just whenever. Never ever have I been able to talk to a human at the decatur & lake mead location. Worst worst ever. DO NOT RENT FROM PUBLIC STORAGE at least this location. Secure they are not. Got broken into and there were no signed of forced entry and they still charge full rent. No discount for any of it.
Alexis was very helpful with lock cut! Quick and fast service great location. Thanks!
I went in and found so many nice things for me an my family...the women that helped me her name was Pamela she was so nice I felt welcomed I would come back to this place if I ever need to rent again 😃
Amelia is awesome and very helpful
Worst place ever. Brian was so rude and while I was following my husband into the hallway our unit was in, Brian exited the door and let it slam in my face while I was holding my infant son in my arms, locking me out and walked off. What kind of person does that? When my husband asked him if he did that on purpose, Brian stated “Ya I probably did.” Plus they close early with no warning. Don’t rent here, it’s not worth the headache or the attitude you receive.
By far the worse company ever. DO NOT do business with this company. They have so many hidden fees, worse customer service, tell you one thing and it’s the complete opposite of what actually happens. Terrible company, terrible policies. Unless you love stress and getting taken advantage of, select a different storage company. Do yourself a favor and run far away from public storage
Great service! Excellent and clean and organized location. The main manager Brian was very helpful and knowledgeable and was there every step of the easy and quick process of renting a units. I definitely highly recommend!
Super easy, took less than 10 minutes to view the property and get set up. Big thanks to Elijah for making it so easy!
Elijah was helpful. He took the time to answer my many questions without any attitude. I highly recommend him to help out!
Elijah did great
Elijah is amazing!
Elijah did great
Elijah provided great service
Elijah did a great job helping me at 1881 N Decatur
I'm new to the Vegas area and checked out a few storage facilities and chose Public Storage at 1881 N. Decatur. What separated this facility from the competition was the professional staff and eagerness to help me solve my storage concerns. After several months here now with changes in my needs, Martel has once again come through! Very personal service that has made it easier for my acclimation to Las Vegas. Thanks Again Public Storage and especially Martel!
Great deals, fast service and friendliest staff! ❤️
Martel was such a great help, and very funny
Martel is amazing, he really went above and beyond to help with me with my storage needs. He is very friendly and has excellent customer service, I highly recommend this location!
Great service the guy up front is a pro
Rente un espacio y me robaron mis cosas a los dos días de rentarlo me dieron otra unidad y al mes siguiente me están cobrando $80 mas 🐀🐀
I received great customer service, very helpful, and great communication!
Micheal rep was excellent in representing public storage.
Martel is the most helpful manager and was very understanding to our needs! Quite pleasant!
Martel is the funniest and kindest most uplifting person at this place !!! If you guys meet him you’re lucky !!!
Martell is awesome! He was Super helpful on our move in day. Very informative and patient with us :)
Quincy was amazing he seen me and my brother struggling and didn’t even hesitate to help us. Customer service on pooooooint !
Quincy was amazing, fast, professional and extremely friendly! His service made my experience well worth renting with public storage! 5 star rating for Quincy!
Pam and Elena were very friendly, helpful and made the rental process fast and easy. Property was clean also.
Today at public storage jazmine really saved me a lot of time and money thank you for your management and five star service public storage !
I Should up to this place, in need ! Of a storage but not know what I needed This Young Dude Martel, Had and answers to every question. I just told him was had to go in the box and he walk me right to it. Thanks again young Brother. ✌🏾
The best experience I ever had on a such stressful time which is moving! Martel and his colleague are efficient and professional!
Had a fast and amazing experience! Great energy from Eli and Martelle.
I forgot to lock my storage unit last night. I did not realize until I found lock still on key ring this morning. I could not make it to storage site until 11:00 AM. I was in a panic hoping I had not been looted. I arrived to find my unit locked. I went to office and Martel had discovered unlocked unit, checked and saw contents still inside. Everything looked O.K. so he put lock on it. So by the time I arrived unit was safe secure all contents there and locked! I also would like to comment on Martels professional courteous demeanor and attitude. You don't always encounter that anymore. I found it to be quite refreshing.. Thank you again Martel.
Two days after I parked my trailer it was stolen. No communication from PS. Complaints filed with BBB and Attorney General office. Employees stated to me " I don't care". Restitution needs to happen. My trailer and equipment was safer parked on the street! Do not rent here!!! They don't care!!!
Mortel was great
Jacey was by far the best manager, best customer service 10/10!
Problems since online reservation made... Unacceptable unit given, asked for inside unit, was given outside unit. It has been a month and now my monthly rate on the unit I got is $30 more than quoted. It has been a real headache. Air controlled? Don't be fooled, it's just a fan blowing through the hallway. I'm disgusted. Not happy. Spent way more than I should have been. No one responds to emails or the contact page. I plan to move to a different company/facility next month. Very dissatisfied. Good luck.
I came into this location today and the lady I believe she said he name was Sherry was extremely helpful and asked alot of questions about what I was storing and extremely knowledgeable about storage. She was helpful and very polite and nice. I didn't rent a space today I was just shopping around but when I'm ready I will definitely go to this location. I truly enjoyed her vibe. Great person and friendly I would give her 8 star if I could.
Close n love the remote access good luck 🤞🏾👍🏾 to New lady she got the worst of me on a hot moving day n I'm glad she came back n we both learned about the lock 🔒🔐🤷🏾♀️👍🏾 you're 4 ⭐✨⭐ Just get their 🔐 n PS you're three ⭐✨ bcuz you sell units that's right at the gate where owners park n it's hard to load n unload if right lane is obstructed that'll get you 1 ⭐ but I'm giving you room for improvement I have two units now so you're doing something 👍🏾👍🏾👍🏾👍🏾
MY SISTER & I WAS EXTREMELY SATISFIED & PLEASED WITH THE CUSTOMER SERVICE FROM NICK ALWAYS HAD A BRIGHT SMILE AND VERY PASSIONATE ABOUT THE CUSTOMER NEEDS. THANKS NICK KEEP UP THE GREAT JOB YOUR DOING🤗
I want to give a shout out to the employee Pan. I needed to get an important document from my storage that my new employer requested. Unfortunately I was late on my payment so I did not have access to enter my unit. I informed Pam about my predicament, she went above and beyond and was kind enough to give me access to the unit to retrieve it so I can keep my job and able to pay my unit soon. Thank you for being so awesome. Thumbs up.
She was amazing 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🤩
Brian was great! wonderful customer service
Brian was awesome. He was able to answer all my questions and took care of exactly what I needed. Thank you again Brian I really appreciate you for all of your help!
Great place for storage. Staff is awesome.
Customer service is phenomenal! 10/10 recommend!
They close their office early without warning. They sold me the wrong type of unit then refused to refund my money although I had not even been given the assigned spot yet. Worst of all was the way the nasty little girl in the office treated my autistic son then was extremely nasty to the rest of us. I will NEVER EVER recommend this place & will certainly take all of my business anywhere else, not here!
Wonderful customer service great energy Positive experience wouldn't of change it for nothing
Had a great experience with Brian!
Thank you Jackie for all your assistance. You were so very helpful, polite and understanding to my situation. 5/24/22 Brian has been great, understands situations and works with you. Happy to have Brian watching my things. Keep up the good work Brian. Ur awesome!!
Brian is a very very nice person great customer service very professional help me with all my needs we need more people like him to work with customers
Not A bad storage place, manager says they have no clue or control of why the increase in monthly payments!
The manager Brian is phenomenal and JC was a charm the unit is clean the property was well managed!!!!!!!!!!!
Great customer service. Brian is the best!
Affordable Storage, came by to drop off some of my mom's items since she decided to make the move down to Vegas. We felt our items would be safe here and haven't had a problem with our unit since.
My aunt needed a storage space and to be honest we were difficult. We had been all over the area and didnt know much about renting storage. It had been a long day and we were just miserable. My attitude did not stop brian from being absolutely professional and so kind. He gave us information that we didnt even know we needed! Thank you thank you thank you!!! Will be sending my MIL your way this week!!!
Staff is very polite and professional. Def. recommend.
I came in recently to look at a unit to rent while we are remodeling our home. The manager on duty, I believe his name was Brain, was very attentive. He went over the different options available and terms for rental as well as any specials. He answered all my questions in detail. I ask a lot of questions and he did not seem annoyed at all. He reassured me that my items would be safe and gave me comfort with this decision I have to make. He took me to 3 different sized units and explained how much I could fit in each one. I have never had this level of service provided at a storage facility before. He was so pleasant and patient with me. I will rent from this location because of his customer service! Thank you so much! If you need to rent a storage unit, I highly recommend this location! ☆☆☆☆☆☆☆☆☆☆ 10 stars!
Very helpful, clean units, great price
Five star customer service from Jacey
Hello. Brian did an awesome job in assisting me today. I highly recommend him. He's awesome! Thank you
The manager was a very helpful guy, my problem is there camera system has only one camera working. So how is this a secure place? Maybe send a sweep truck through every once and a while.
Jackie great mgr.
For some of us that time is very important and we are busy, finding an employee who is dedicated, and willing to help you it's not that easy. We are very prompt to complain but we don't take the time to thank and recognize the people who helps u, like Jackie at the Decatur storage, she is awesome, full of knowledge and great attitude , she is an asset to your company! Thank you Jackie for a job well done and for been you and for making my day and my task so easy! Marco
Jackie was very helpful when I called answered all my questions I had! Couldn’t of asked for anyone better to have helped me out!
Jackie was perfect I enjoyed the process look forward to seeing her every month
Jackie was absolutely amazing, she took care of everything I needed and answered all questions I had.
Wow I'm so pleased with your staff Jackie was extremely helpful and organized she went way beyond what anyone could ever expect im very pleased to have her help thank you for having such a wonderful staff.
Ive been calling around for some information at a few storage facilities and honestly most seemed as if I was bothering them by even calling but when I called public storage a very nice female employee named Jackie assisted me with questions I had which ultimately made my decision easy.
Jackie was very helpful when I called answered all my questions I had! Feel more comfortable leaving my belongings there with Jackie working there. ❤️❤️
Jackie was very helpful and the price here for my unit was affordable,I'm grateful.
Jackie was great!
Jacqueline was very nice, she walked us through everything. Very good customer service
Dante Had Great Customer Service and Explained everything assisted with online services and very pleasant
Dante gave me excellent customer service I would recommend that everyone goes to public storage,they know how to treat there customers
Great customer service from Dante! Above and beyond, can't wait to get further amazing customer service!
Great Customer Service from Dante. Answered all of my questions. Followed with phone calls to let me know what was gonna happen with my account.
Brandy was really helpful and very nice 🙂. Thank you for your help and everything 💓.
Sometime there open on time and sometime there not !!!!
Dante ,customer service is top notch .I'm a business owner and I would love to have him as my employee. This man deserves some gratitude.
This place is always clean and secure
Abria, at 1881 N. Decatur location, was very helpful with my budget and answered all my questions. She was awesome! Recommending to friends.
Management was never there to get it, I had to go to another one to get it and then go back.. to top it off they could give me the discount, or help with nothing.
The two young ladies that were at the counter were very pleasant and cared about the wellness and safety of their customers they stuck to their guidelines for customer safety.
Alexis and Brandy are the best !!! Both of them helped us with our storage needs and were very professional and knowledge. Thanks !
It's a storage place. Lol
Alexis showed great customer service. Alexis helped me with everything that was needed. She deserves 5 stars
Alexis was great. Would definitely recommend .
I highly recommend this place staff are awesome and super helpful!!!! Great price 👍
The gate closed up on my car, and the manager did not respond.
Should be more cleaning..
I came in to make a payment at Public Storage today on North Decatur Alexa and abria are wonderful employees at this location and have been a great help to me every time I come in
I had a wonderful experience with this location. The workers Alexis and Abria were excellent and had patience with me. Through all of my concerns I was educated and comforted with information on how to handle every situation. I will refer everybody to this location it was very pleasant. Thanks A lot
Service was awesome. Great deal. Thanks Alexis.
.Great customer service during these trying times. Thank you for your service!
Try any place but public storage have been a no problem customer for many years and like clock work every few months they find away to raise rent you would think they would take better care of there long term paying customers cant even get the people to answer there phones even tryed calling the district manager with no response theres better options out there
Abria and Alexis were a Great help.
Amandi was awesome in helping me get my unit and made things super easy
Abria was absolutely divine (above and beyond). Excellent service and the most important she knows what she was offering to us. Highly professional, understanding, and recommend. One of our best experience ever in costumer service.👏👌✌️
Very friendly and helpful
Kat was great with the checking in process. Got a nice deal.
Kat helped me add a friend to the account.
KAT was AMAZING! Helped me get back into my unit! Awesome customer service! Thanks Kat! ☺️
Kat help me out during this hard times . The customer service was awesome
Kat was very helpful. Came in the office she made the process so quick easy and smooth. Amazing customer service!!
Amealia was great explained everything in detail thanks
Amealia really helped me out today! Quick, reliable service with a friendly attitude. Will definitely be renting space from here again!
Glenda you the bomb!
Amelia and kenlie !! Best team to have running the store ! Thank you for helping me get my bill paid and answering my 1,000 questions
Prices you get online? Are different when you come in?
Went to this location with my mom , Kenlie and Amelia are a great team ! We got are space protected and insured with these ladies as well as a damp check to help keep are belongings fresh thank you ! Outstanding customer service
Kenlie helped me find the right space for me with a great deal will be renting for awhile so thank you
Amelia was sooo helpful thank u public storage
No one was in the office during business hours and I sat in my car for over hour waiting and even called but received there voice mail.
Thank you Jasmine you were a great thank you for all your help will recommend this location
Jazmine Was Great tgank you Public Storage shes aweasome !
Red was super helpful and got me the last 5'x10' first floor inside unit for $70 a month including insurance! It was the last unit! Thanks!
Jazmine you were very helpful with my move from new York thank you great service.
Jazmine was Great Thank you so much public storage
Amealia was great thank you so much
Amazing customer service by Jazmine
everytime I pay my bill Jasmine has excellentcustomer service she is amazing as ever
Thank you Jazmine and Amealia For Great Service You Guys Are Awesome Great customers Service
Jazmine was great customer service and was super fast thank you will recommend to family
Jazmine was Great Thank You For yOur customer service not to many people have that these days thank you will recommend this place to my family and friends .
Thank you Jazmine you were Great Your Customer Service is Superior and I will be back thank you Amealia as well super sweet .
Jazmine was a Great Help than you for getting me I the perfect unit
Very good service.
Tahnk you jazmine for your service always very helpful!
Thank you jazmine for helping me and my cousin she has health issues and you were great with patience and assistance thank you great management.
Thank youJazminee you were excellent and was a great manager she coverd me with all information i will recommend this location thanks Public Storage
Amelia was great nice and efficient
Jazmine was a great help she got us in the perfect size unit and saved us money thank you jazmine and public storage really great management.
Jazmine was Great thank you for your hielo and getting me in to unit for a great price i recomendó this property 5 star
Jazmine was great she helped me and got me in my unit smoothly she awesome thank you jazmine I will be back!
Jasmine was a great help thank you public storage she was awesome
I am renting this place for the third time, I love this place because it has good promotions, it is a very safe place, it has excellent customer service. I recommend it 100% Esta es la tercera vez que tengo en este lugar, y realmente me encanta, tienen buenas promociones, es un lugar muy seguro, tiene muy buen horarios para acceder a la propiedad y tiene un excelente servicio al cliente. Lo recomiendo 100%
Jazmine was a Great help I am a previous renter and she's always so efficient and very helpful great management! Thank you Jazmine
Since no negatives are available I can't give a true rating. DONT STORE YOUR BELONGINGS HERE, Unless you want to have to everything STOLEN. I had my storage broken into within the first month of moving into here. Thank God I had insurance, but some item's can never be replaced with money...
Jazmine was a Great help got me in my unit hassle free and was very efficient thank you public storage.
Today i was having a problem with my situation personal but Jazmine really was awesome got me in my unit hassle free and took care of me she is really great person thank you public storage great management
I hate this place. I have complained to corporate offices and they don't care. I am so sorry I chose to move to this storage place and paid them for a year. They are never in the office when they are supposed to be. They are NOT 24 hour accessible. They would only put one name on the account to SAVE TIME, so now if my fiance goes by there without the code he can't get in. Don't choose this place. It's got people living in storage sheds and the drunks love to bother people
Jazmine Was a Great Help Thank you Punlic Storage. I am Returning and this time I will be storing for 6 months Jazmine has great customer service and loved talking with her felt like family .
Jazmine was awesome! Fast, efficient, and professional!
Professional and friendly service. Amealia made getting a unit very easy and left a smile on my face.
Amelia was great thank you for helping us out
I live in Las Vegas the air conditioning went out at the storage it's been out for 2 1/2 months I've been moving things out of the unit today was the final straw for me i went to get my tv a 50 inch flat screen my unit is so dam hot when i picked it up to bring it home my screen is cracked i have complain for over 2 months
Manage to get a space with them. If you show respect to the employees they will do the same. Got a sweet deal on a 10×10 for a dollar. There were extra fees. Came out to 57$
Jazmine was a zgreat help as well as Amelia Thank you PUblic Storage you guys are professional and efficient I will Be recomend this location.
Public storage it's outrageous and price I had a unit that started at $269 something then it went to $321 July 1st it was going to go to $382 for my unit so I moved June 29 & 30. I didn't know what it was going up for I didn't have climate control I didn't even have a light in my unit so what was I paying for?? So my whole stay there was totally a rip off.
I love this place they've been Very helpful for my month in a couple a days must have been a storage they're very helpful good customer service.
Amealia and jazmine were very nice and got me in at a good rate thank u PS
Attempted to purchase moving supplies and was welcomed by the following sign. At 11:45 a.m.?!! Nice facility though.
Great customer service and well maintained property. Amealia, the property manager did a professional job in setting up our account.
Awesome staff! Jaszmine and Amealia were very helpful. Great energy. Would recommend this place to anyone!
Jazmine and Amelia are so helpful! They found a storage perfect for our needs!
Friendly staff, appears clean.
Not a great location, but the prices are much less than other parts of town. The employees were friendly and helpful. I just wasn't too keen in the homeless people trying to sneak in every time someone keyed the gate to open.
Public Storage Jazmine was GREAT she got everything I Needed and was able to get me into two units explained to me everything and was sooooo Nice,Thank you jazmine you are the best ! I really appreciate Outstanding Customer Service.
Amelia and irene were amazing thank u public storage
Wowwwww Jazmine was Great A lot of help answering all my concerns , she did take her time with my rental showing me multiple spaces go me the right size for my stuff. thank you Jazmine you Are AWESOME!
Today Jazmine was Great I was super stressed about storing my mom stuff since she passed and Jazmine not only gave me Great Customer Service she was Definitely a Great Conversation and made my day I highly Recommend this Public Storage on Decatur and LakeMead She is Awesome Thank You Jazmine for all your help today ! I will tell ppl about you location and your staff Public Storage.
Amelia was very helpful and knowledgeable about what I would need. Clear on all charges and fees.
Jazmine and amealia were very helpful got me in at a great price thanks public storage for hiring people who actually care
Amealia is always so nice and helpful her coworker jasmine was also amazing these gurls know their business thanks public storage
Amealia is always so nice and helpful with everything. She answers any questions I may have and she always has a positive attitude. I highly recommend this storage facility and im so very thankful for amealia and all her help when needed! She's amazing!
Amealia was soooo helpful thank u for everything you do!!!!
My storage got broken into in less than a month of storing my possessions here. They have ZERO cameras inside the halls, only outside, so it's a THIEFS paradise. There is NOTHING worse than a THIEF!!! So beware of this place. I wouldn't recommend storing your stuff here, you will be sorry!!!
Went to two different locations and Jazmine at Decatur location was excellent help she really did amazing job helping me as busy as she was thank you public storage I will back .
Irene gave us wonderful service
Came in to public storage Jazmine & Amelia gave me really Great Service and saved me money and got me in the perfect size unit those girls are great thank you public storage! I will be back to rent again when needed!
Amealia is awesome! A1 Service! Awesome Customer Service !
Jazmine at the location on Decatur and Lake Meade was such an amazing lady her customer service is great. She is defiantly an asset to your company. I have used public storage for yrs and she has had the best customer service I've had. I will continue to use Public Storage due to her great service . Thank you Lisa Anderson
Amealia is always so nice when I come thank you PS for having such a wonderful person
Amelia rented me a space had to show me a couple different units and did so with a smile on her face
Amealia and julissa were very helpful and friendly I would definitely recommend this location
Amealia was very very friendly and helpful!! Awesome service!
Amealia and julissa were awesome thank u public storage
Ames Lis was very pleasant and super helpful and had the prettiest eyes. She was a delight to purchase from.
Amealia is the best such a nice person
Good, secure storage facility with good rules and courteous staff.
Came in last min and amealia was so fast and sufficient thank u public storage
Amealia had no problem helping us out at the last minuent n was so chearful the whole time thank u PS
Amealia was great answered every question no problems took care of us in a timely manner thank u PS for ur wonderful customer service
Amealia and irene just got me in at a FANTASTIC!!!!!!!!!RATE NOT ENOUGH STARS TO RATE THESE WOMAN
Amealia was awesome, great customer service and got us in at a good deal. Highly recommend.
Thanks Amealia for making my dad's move super easy will definitely recommend to anyone with storage needs
I came into Public Storage this morning and I received wonderful customer service from Lily. She was very thorough with the requirements, policies. This is why I always come back to Public Storage, I am always treated very well. Thank you Lily!
Thanks amalia for all the help truly a great service
Amelia was very helpful got me in at a great price thank u
Amealia was excellent. She was incredibly helpful, and professional. Terrific customer service! Thank you!!
Thieves they are saying they returned money and never did to my bank and want me to pay my hunting again?
Came in with my sister to get a storage unit wasnt sure what size we needed but the girl who helped i believe her name was amealia she truly went above and beyond to help us showed us a few different sizes so we could see what would fit she explained everything in detail to us and made sure we didnt have any questions its people like her that keep people like us coming back thank you public storage for having such a joyful person working
Amealia and joesph were soo helpful even tho amealia was off today she didnt heaitate to help us out would recommend this place to anyone
Amealia was so helpful never has an issue helping us out thank u!!!!!
Amealia was amazing. She took care of every need and worked on our behalf. She went the extra mile for us and we greatly appreciate her. I recommend Public Storage on Lake Mead and Decatur. Thank you Amealia for all your help....You're the greatest!!!!!!
Amelia and Irene were solo helpful n kept me in my price range thank you public storage!!!!!
Amealia was soo helpful made everything easy thank you
They increased my monthly fee after six months or so by $13. Just because they could. That was not cool!
The girl that helped us when we were moving was awesome & super sweet! She even made sure to tell us the lock was ours to keep. Thank you Amealia!
I called to get the info to make a payment on my brothers account and i was sooo frustrated! But, Amealia was kind enough to talk me through the process! Thank you Public Storage for having such great employees who not only know what their doing but also take the time to help others. Great customer service is something a lot of places are lacking nowadays. Public Storage isn't one of them! I will definitely be recommending them to anyone I know in need for a storage unit! Thank you again so much!
I came in for some moving supplies and Chris was so helpful in showing me everything I need.
Madison was such a giant help in telling us about our storage unit and what would best suit my wife and I. Highly recommend seeing her when using Public Storage. Thank you Madison!!!
I came in to rent a unit, Madison was very helpful, she went over the security features with me and let me know what hours the office was open if I needed any help at all! She also walked me through the whole process of the rent agreement on the tablet and really helped me understand! She also helped me with my insurance and gave me a list of questions to ask my insurance if they covered what I needed! 10/10 will be storing here again in the future!
The security is adequate
Very helpful and friendly staff. Madison, Anne, and Chris were able to pull together as a team to help get us the right size unit at the right price at the very last minute. Units are cleaned and well maintained. Couldn't ask for much better.
Had to call in with a few questions and the woman I spoke to, Amealia, was very helpful and took her time to explain to me what I wanted to know. She seemed very knowledgeable about her location. I will definitely be using them and would recommend others to do the same
I had a wonderful experience visiting this location. A woman name Amealia had helped me and she was very courteous with all my questions and concerns I had. Thank you for the wonderful service. I highly recommend this location :)
Came in to ask about a bill and amealia is always sooo helpful n patient definitely helped lower my frustration would recommend this location to anyone
Was forced to get a storage unit for all my belongings and move into a weekly as a temporary solution. Went to the nearest Storage One location on Rancho and N. Decatur in Las Vegas. Lori greated us with a smile and assisted us in saving money and picking out the perfect size unit to fit all our stuff. She had an amazing character about her and could tell that she really enjoys her job. In the darkest of my days Lori was a ray of sunshine peaking through the clouds and really was an amazing stress relief for my family and me. Thank you Lori- you're a rockstar!!!
Thank you Lori. You were awesome! Thanks for all your help.
Amelia was absolutely amazing. She explained everything to me and made sure that I understood all rules. Even in the hot sun she walked me around with a smile. I recommend this location to everyone.
Lori is the best keep that hard worker no doubt!!!
Easy to access from street, friendly front desk staff. Have a lower rating because the gate was left open for hours after business office closed and I'm not really sure why? Gate needs an access code, so it was strange to have the gate left open. Ended up being convenient because we were emptying our unit, but I would not like that otherwise.
Amelia was outstanding , she went above and beyond assisting me. If all the staff is like this woman I do recommend this location to anyone looking to grab a storage unit.
I moved out of my storage space on the 28th. On the 1st, I get an email telling me I owe $67 because they didn't give me a receipt saying I moved out. First of all nobody told me I had to have a receipt. I went inside the office to get my ID card and the clerk never told me I needed one. She just handed me my ID card and said bye even though I told her I was moving out. If they don't tell you what you need to do how are you supposed to know? SMH... irresponsible!!!
The office staff was very friendly and informative. Molly(Think that's her name) is one of the best customer service employees I have even encountered. She was upbeat and positive and a delight to talk to. I would recommend this storage unit to my family because of her.
All I can say is Molly is the bomb. I never used storage places, because I feel they are a waste of money. My anxiety was high. Molly took the time to explain to me that I didn’t need as big of a storage unit that I thought I needed. She also gave me info on policy stuff that I would have never known. Thank you Molly for helping me. I am so grateful.
Great team made it easy
Fast and easy
Molly is awesome
Stopped by this location today to make a payment and Molly, the manager is always just so nice! Thank you for always making my day a little brighter :)
Molly and Kevin were great. they were so friendly and a pleasure to work with. You rock Public Storage
Venus and Molly, were amazing informative and helpful!
Not very nice employees
Kevin is the man! Thank you for your help. Go see Kevin and he will take great care of you.
Molly es una muy buena trabajadora, siempre la veo limpiando y enfocada en lo que hace. Excelente empleada!
Kevin at the n Decatur loacale. Knowledgeable informomative super helpful. U guys blessed to have him
I had a great experience with vanity and Nikki I showed up right before closing and they were kind enough to take the time and get me booked in so I can get my property into storage that evening I really appreciated that thanks once again vanity and Nikki
Excellent customer service at this location!!! Vanity was very accommodating and patient. She was able to find us a better deal than we already had. She is definitely a keeper.
Please if you are someone that's going Thur a hard time make sure you don't rent here U-Haul is the best place to rent they try to help u as best as they can believe me they won't sell your stuff after 45 days ...
Great place would recommend this location. Great people they are super nice friendly and they really care about their customers.
How much for move intoday
Ms Molly help me out and Mark was funny!
Kevin was wonderful thanks to him we had a great experience
Kevin has great customer service 😉
Molly es muy amable y muy cinpatica
I went in today to transfer to a different unit and the staff there was really nice and helpful. Made the transfer so easy.
Molly is great, AWESOME attitude
Molly is extremely helpful and provides great customer service.
Amealia was sooo nice and helpful i appreciate everything theyve helped me with today and made my move as easy as possible
Kevin was fantastic!!!! The people were very friendly, explained everything well and answered all my questions. I highly recommend!!!!
The people are friendly
Kiah she was very helpful very informational and very patient with me although I was running late for my appointment thanks for your help preciate you😀😀😀😀😀
Molly is a great employee she greets everyone with smile I have enjoyed referING people because they meet her she is a a + for your company
My MOLLY @ DECATUR/LAKEMEAD LAS VEGAS NV. AWESOME REP. SO HELPFUL AND UNDERSTANDABLE. EXCELLENT PROBLEM SOLVER. THANK YOU SO MUCH FOR CARING WE NEED MORE PEOPLE LIKE YOU IN THE WORLD. THAT DOESN'T MEAN YOU ARE A PUSHOVER, BUT SYAY FIRM AND CONSISTENT. I LOVE THAT YOU STILL HAVE COMPASSION FOR OTHERS. THANKS AGAIN 😚
MOLLY is amazing! We were looking around all morning for an affordable storage unit here at this property we found a very affordable storage unit and we also found a genuine smile with exceptional customer service
Great customer service from Mollie
Molly gave great service with a smile, helped me out and had me out in fast timely matter.
Molly was very helpful the unit was clean and she was very clear when speaking to me and was very respectful
I had a great experience with Molly when I first purchased my unit she was very helpful and as I was leaving she had a rude customer and dealt with very professionally
Lynnette is very professional and accommodating to all of her clients. She makes you feel welcome!!!
Great customer service!!! Molly (property manager) was always on top off her game verry helpfull an verry friendly the rest off the guys i encounter there were also verry help full an great to talk too.
Today was or first experience with Public Storage. Christina was the employee that helped us out throughout our entire time there. She was very thorough with everything she explained, and she was also very friendly. At the very end we were informed by her boss that we were her first transaction with the company! We were highly impressed and would have never known. I would recommend Public Storage to anyone looking for a storage unit. Ask for Christina, she is wonderful!
Very helpful and friendly service!
She is a good manager and helps us as customer's when possible. Hard worker !
Molly and kevin were great!!...helped me with everything i needed!!
Great customer service molly was really helpful and seems to have lots of patients..
Great place great staff!
Great staff and fast working. Molly and Lei were awesome! Guy working the other day was cute too ;)
Thank you for your business and great service. Thanks to Molly she's a great employee very nice
Very helpful 5 stars all the way
Awesome service ! Shaun was friendly nice and easy going people here have great personalities!
Awesome workers here, molly and Ashley were a ton of help and straightened a few things out for me and everything was protected fine. Love it and will use it.
Quick and excellent service, Molly was great and well knowledgeable on company procedures and policies
Becky was Awesome!! Assisted me right as she was closing was very patient and friendly.
Great job Zoey I heard, it's your first day working at public Storage I really appreciate your hospitality and your kindness keep going girl, you are going to have a bright future
I feel soo special.. i was my firts time renting storage but Brookelyn help me a lot and she explain excelent and every single point about! Im soo satisfaced
Brookelynn very nice solved all my storage needs
Brookelynn is awesome, nuff said
Eric and Melanie were big helps in getting things started. Older building with some insulation hanging down a bit but for $75 a month, can't complain.
Absolutely love Zack!!! I have been to many storages facilities and many different Public Storages and never been treated with more respect. His knowledge of the units and products is beyond anyone else's. I will be glad to travel farther to rent with him and know my stuff is safe. Thank you Zack!!!!!
Rented a unit from Zack today and he was amazing!! Very thorough and knowledgeable, answered all of my questions and then some. He was what Customer Service is all about!!
Isel me dio un excelente servicio me esplico todo sobre el eltoraje muchas gracias
Excellent service very professional Isel
Iselin and Alex were very helpful
Isel is fantastic and has excellent customer service skills, she always makes my visits quick and easy every time and answers any questions I have.
Isel is Beautiful polite curtous kind helpful and attentive young lady And She's a real asset too company
Isel hasg great customer service
Isel was very helpful and efficient, she showed great customer service and I appreciate her effort in helping me
Isel was was awesome, and explained the whole storage process to me with professionalism, thanks Isel.
Isel was amazing great customer service
Cash is the best worker there
Had a great experience kash was helpful
Cash was very sweet yes she took us around in the golf cart to show us our unit we got a unit that is air conditions of which we are thrilled and she is quite our hero for today thank you for hiring her. Big tanks
Service was great . Prices were really good .. And .. Isel was great and she had a great attitude and very polite.. 👍🏻👍🏻👍🏻👍🏻
Isel and kash where great and give us the best service. It's a place everyone should come storage.
The service was great and quick thanks to isel at the front counter.
Kash is amazing! She so personable and had great customer service. This location is great!
this service here public storage was amazing :)
My experience was easy and convenient with no problems. Cash was great we were able to get our storage unit with ease. Thank you cash for the great job and customer service you gave us.
I enjoy the staff here and Ms Kash. The property is always clean.
Zack was great! Super enthusiastic
Awesome staff. Kash is vey helpful and pleasant.
Great service every i visit from all employee's especially kash she helps me out with any problem are situation i might have,i will continue to do bussiness here due to there great customer service.
My mother has a storage unit at this property and has recently raved about how helpful and kind Bobbie has been to her. So when I needed a storage there was no question who I should call. And my mother was right. Bobbie walk me thru every step and was kind with every question. On Bobbie customer care alone I would recommend ANYONE to this property.
Kashawndra is incredibly awesome. She is the joy of this Carousel of units. Please understand that she actually has made my day week month and year.
Kash has great costumer service ! Best experience by far with rental storage !
Cash always helpful and friendly
KASH IS SUCH A GOOD SALES PERSON. I WOULD DEFINATELY REXOMMEND ANYONE TO GO & SEE HER!
The customer service was great! They were very helpful and met all of our needs!
Customer service was good friendly
Excellent costumer service but much too pricey. Kash and Mark were very helpful
Went to another location and they didn't have the storage unit that I reserved online...was sent here! The lady who assisted me was new, but she did well and made sure that everything was processed correctly. Fast service, so far so good. Will update once I move my stuff out!
I love it Jun was great he help me , he went over everything tht I needed too kno , friendly and helpful
Best storage place in vegas
Hey stoped in for a storage unit and was very helped with all my questions and purchasing such a big help from kash and cara thank you so much one less thing we have to worry about they had awesome customer service
I always use this location when i need a storage the office staff is awsome especially Kash great customer service and communication. Property is always clean and orderly!!!!!
Cash like money was funny,polite,and professional. She was very helpful.
Laurie is Excellent at customer service. She answered all my questions, she is great.
Ms. Kash gives excellent customer service and has an amazing attitude! Great person to talk to also! Recommend to come to her for anything!
The manager was very helpful and friendly. She is a pleasure to work with thank you for employing Kash.
Great customer service , Cash is very outgoing and helpful :)
Quick, friendly and attentive service. Kash and Rosario was great! They are very knowledgeable, caring and took the time to show us the units we were interested in. Both was very nice and shared there wonderful sense of humor. We did research of storage facilities in the area and this storage facility provided the best price and service. highly recommended.
Kash was the best. Helped me tremendously
This storage has terrible customer service, and they lie to the customer. I closed my unit on July 2nd, and the manager and "DM" Barbara stated I would not get charged for the month, they would prorate and charge 2 days. They charged me the entire bill 4 days later, and their response was... too bad, nothing we can do now. Do not trust anything they say and don't buy the insurance which has a lot of loopholes. Reported to BBB.
When I 1st walked inside the office I was greeted with a smile and a very nice person by the name Rosario. He knew his stuff and got me in and out the door fast. I like this place already.
Service was 5 star. Employee cash was knowledge And very serfentant. Only thing is I wanted to help her with the purchase some boxes. But pricing for unit was a little expensive.
Great staff. Thabk you for your help. Thank you Rosario and Kash!
Excellence in customer service . Kash is awesome.
I'm very pleased with facility on which I'm storing my personal belongings. The property is clean and well managed. I'm also pleased with the customer service Rosario provided for me. I would recomend this property over any other storage place due to customer service and support.
I love this public storage. Cash has great customer service. She is very friendly and take care of business. Thanks Cash for all your help.
Great customer service, thank you Lynette for your amazing service.
cash is great her customer service is great come for your storage needs to this location. very friendly and helpful
Kash was amazing. Made it extremely easy and I got an awesome deal!
Comein every month kash and risario doses a great job thanks them for all thier hard work for me thanks
Very happy satisfied customer with Rosario & kash. very good customer service and very happy and I'll be back again
Fast and friendly service, great recommendations! I will definitely return to this store!
Very nicely done. Kash was helpfull to me exspeicaly being my first time ever getting a unit thank kash
Great exceptional customer service at this location. Very clean, and well maintained facility. Would highly suggest to anyone. Thanks!
I've made several visits to my unit with no problems! The facility is clean, easily accessible, and close to the freeway. The best part is, they employ the most friendly, helpful staff. I highly recommend this location! Ask for Rosario!
Kash was extremely helpful, polite, courteous, and professional. I wish I could hire her to work for my company :)
Kash was totally awesome and loved her great personality and helping me and my sister getting a storage unit! Thanks Kash!!
Came in metro Kash. Kash was very professional and personable. She was great with explaining everything. Kash is definitely a keeper.
Upon arrival, we were greeted by a wonderful employee named, Kash. She was very knowledgeable and friendly. We were in and out without delay. This was my first experience in a new town, so I was very pleased with such awesome courtesy. If all Public Storage facilities are like this, I will be doing plenty of business in the future!
rosario was helpful in setting it up and it was competitively priced
fast, friendly and clean facility. Rosario & Kash were very helpful
Great experience, friendly stuff, got all the information we needed to make our choice
Though I am not entirely happy with the company policies, I find that the staff at this location have proven to be very pleasant as well as helpful. Rosario and Kash were very accommodating and went above and beyond, without violating company policies, to help me during my financial struggles. Thank you both so much. You have no idea just how much your compassion meant and was needed at that time. You are greatly appreciated. I have also dealt with Joann on several occasions, she has also proven to be a wonderful employee. 5 stars to the staff. YOU GUYS ROCK!!!
Cashe was very helpful in finding me the best size and priced storage unit. Cashe was very informative and quick to help. If you choose this location, you'll be in good hands :)
We would absolutely recommend this location for storage and as needed, we'll be back to them. We met Joanne and Kash first, and they were terrific. Since that time Rosario is the new manager and he and Kash together have the best service for their customers. If you have to leave a message because they are out on the property, they always call you back to answer your questions. The areas are clean, the gate always work, and Rosario and Kash are so good we wish we could hire them. This location is professionally managed, they are always friendly, and will take good care of you. We highly recommend Decatur for your storage needs
I rented a unit here just a week ago it was very easy by going on line to fill out the paperwork and then all you had to do is pick out the storage unit you wanted. The girls in the office are very friendly. Rosario went out of her way to make sure I was getting the storage unit I wanted with the online special. The team onsite was great to work with.
Great help! !! Very nice staff. ...Happy Holidays!
Hi this is Carol I just want you to know that I moved in here on the corner of Lake Mead and Decatur and the girls here all of them I mean every one of them have been wonderful Joanne and Cassandra and Rachel they have been wonderful I just want you to know I got the perfect place and I'm very very happy you deserve a 5-star rating for the service you provide and the people that work for you .
Have experience it is public storage the lady in the office are very helpful and make it very easy. Girls in the office we're simply wonderful we had a great talk with them and they helped us with everything that we asked and we like our facility very much thank you
Joann was great!! Will come back again
Awesome folks and the best customer service! Made my transition from a different location to this one quick and easy!
I have been a customer for 2 years now and have never a problem. Joann and kash are very friendly and helpful. Thanks for the friendly conversation ladies.
We were at public storage for over two years. The management was great, especially Joann. Only issue I had was above her head as my rates kept going up. Thanks
So I'm here again paying the late fees it's my fault that I'm late but no discredit to Joann or Richard because they give me great service every time I come in here. its nice and cold, the water's cold. I haven't had any donuts yet but I'm looking forward to it and just the experience as a whole is completely welcoming. I'm very secure in my items that are here and hope everything is going well so far. I made an advance payment this time so I'm not late and I think everything's gonna work out fine thank you very much Joanne and a big shout to Richard as well
Very friendly and helpful staff. Clean and well light facility.
It has been pleasant
I love this property it's close to my house and convenient. The main reason I like this property due to an amazing staff member named Joann. She was so helpful, and professional but mainly just happy and cheerful..
I had a great experience dealing with Joann at the public storage location off of Decatur and Lake Mead she was very friendly and helpful
Both me and my mom have storage here and we are very happy with the service. Joann and sandra are very helpful and we enjoy chatting with them when we come in.
Joann and Sandra made my experience very enjoyable. Bring them pancakes if you come by!
My experience are public storage has been great. They are very helpful. Thanks Joann and Sandra!
Totally friendly and professional! I would recommend this storage place to anyone and everyone!
The customer service is the best. I love you Joann, your awesome. I wouldn't go anywhere else.
They are the best! They were courteous and friendly and made us feel welcome. They had answers to all our questions and gave us tips & pointers which helped a lot. Would recommend them to anyone who needs storage.
Joann and Rachel were very friendly and helpful when renting my storage space. They were professional and answered all of my questions. I would recommend them to others and I use then for future storage use.
Have received Excellent service from Joann. Her professionalism is only surpassed by her ability to make one feel as though you are part of an extended family. She makes paying my monthly storage bill less painful and more of a visit than a necessary obligation. My only complaint is entry and exit requires exiting your vehicle to access the touchpad...very inconvenient.
Joann was very kind and helped me out in one of my darkest moments, she gave me hope again and kept my things safe. I will always use public storage always have and always will. Rachyl is just as sweet and helpful as joann I couldn't imagine storing my things any where else! Any one thinking about storing here I highly recommend this location and these wonderful ladies!!! Thank you for everything! God bless you !
This will be my second time story here at Public Storage am very happy with their service and prices Joann is wonderful. she took me around the propert and showed me th and showed me the units. she up sold me a bunch she up sold me a bunch of boxes and tape
Awesome place. Have never had any problems
I love this property it's close to my house and convenient. The main reason I like this property due to an amazing staff member named Joann. She was so helpful, and professional but mainly just happy and cheerful.. Whenever I had q question she had the answer or she would look it up if she didn't know. I liked her so much I recommended my parents to put all their stuff due to her charisma... No complaints here.
My experience at this Public Storage has been great. Joann and Sandra have always been extremely professional, friendly and willing to help with any issues and because of them, I would highly recommend this facility to anyone with storage needs.
My family and I will always go to Public storage to rent units when we need them. We will also recomend Public storage to anyone who asks. Joanne was fantastic! Very professional and knew exactly what we would need to store our belongings properly. I am very pleased with the service and professional attention I received from Joanne on behalf of Public Storage.
Everything so far is very good. The employees had amazing customer service. The public Storage is beautiful. I recommend this place. The two employees, Joann and Sandra were outstanding! Very nice and welcoming and they made me feel very comfortable and at home. -Raphael Rhino
I love Public Storage on Decatur and Lake Mead.Joanne is absolutely wonderful. This location is professional, clean and the service is always great.
My experience with the Public Storage here in this location is that the person who helped me out was Miss Joana. She was very accomodating and very friendly and helpful with my many questions about your services for the public storage. Keep up the good work! :D
Have been at this property for over a year and have been treated very well. Joanne is an outstanding manager and her customer service has been second to none.
I rented unit #76 in the last week of August 2013. I was required to purchase the lock from the facility; in addition to insurance. I returned to my rented unit a month later on September 24th to discover that all my belongings had been thoroughly searched and everything worth value was stolen. There was no sign of forced entry; which means that the thief had a key. The real kicker is that the insurance policy I was required to purchase does not cover theft when there is no sign of a physical break in. Whoever entered my unit had all the access codes and a key to the lock I bought from Public Storage. The thief(s) had plenty of time to go through my items and resealed the boxes after they took whatever items that thought were of value. When I reported the theft to the property manager; she was unmoved. I have filed a report with Metro Police; and an investigation is in process. I hope this helps anybody from losing their belongings.