Customer service was great! Chris was very helpful as she was before. And that is why I came back again. Thanks Chris!
Chris was amazing and very helpful
Chris provided Excellent Customer Service and answered all of my questions. Although I didn’t read the whole lease, I asked her important questions about fees and how to terminate a lease. I Trust her that she answered all questions honestly. I’m happy to be a part of Public Storage.
Tatiana was amazing in helping me move into my new unit thank
Very helpful, thank you Chris!
It’s always a good public storage experience with proper manager Tatiana, her communication skills are stellar and she is very knowledgeable about the rules, regulations, and policies of public storage.
The service was very excellent. I would recommend this place to everyone
Property Manager Tatiana exhibited exceptional customer service and professionalism. She knew the answer to every question I had , and gave me a great public storage experience. I Highly recommend getting a unit there if you’re looking for a storage space .
Chris was amazing! She was very helpful and extremely personable. Highly recommend!!
I stopped by Public storage on 6/05/25 not even sure if I would be renting a storage at this location but after meeting and talking with Chris the on-site attendee she quickly helped me to make up my mind about renting a storage at this facility.
She was professional and courteous and had an answer for all of my concerns. The facility was spotless and free of trash and debris thank you Chris for helping me make up my mind about renting here.
Chris was very helpful & her customer service was top tier!
Yesterday I had issues reserving a unit. Runetta at the Southaven location on Airway helped me so much!! Great service and attitude. I highly recommend this location.
Chris was more than helpful, very professional, and explained the rental/check-in process very well, highly recommend!
Chris was great and very helpful.
Chris is the best! Helped me a ton over the years
I caught Chris closing trying to leave the location to head to another. Literally key in hand trying to eat her lunch. She stopped and showed me around, sold me a unit, took her time and made us feel so comfortable. She tried to finish fast but unfortunately, when she looked up 3 more customers had come in. She just smiled and welcomed them. This is customer service! Thank you Chris!
I really path service received from Chris! She was really helpful and informative! Thank you Chris!
Great service from Chris she was very helpful
Great customer service very friendly and helpful
Jazmine was extremely knowledgeable and helpful. I appreciate how easy she made the process for me!
Quick easy set up first time using the units and the lady Chris was very helpful and was glad to show me the units dimensions on the unit for my specific needs. And help me with setting up a account for the unit.
Customer service is excellent
Very Nice, Clean, renting process is very easy
My experience was wonderful, I had a problem with my storage [a small problem] Mrs. Chris didn't hesitate to fix the problem, I recommend public storage to anyone that are looking for a unit, she did an excellent job..
Thanks Mrs. Chris
Jasmine was very professional courteous and kind. She went out of her way to help me resolve an important issue. I really appreciate her.
I would like to thank Chris for helping me get the storage unit I needed today. She was very polite, kind, and well organized. Thank you! Chris!!
Love this facility and especially Chris! She was so helpful and kind. She helped us with everything we needed. Thank you so much!
Chris made my rental experience great!! Super easy and quick. Explained things so I could understand them. Thanks so much!! Will definitely recommend!!
Chris helped us out so much, great facility and plenty of space.
Shout out to the wonderful team at this location
Heather provided excellent customer service
Perfect location for a storage unit! Staff is so friendly and pleasant! First time using a storage unit and would use Public Storage again!!
I just want to make a review about an associate for Public Storage on Airways, Stephanie. She was a true help when I received an email that had me a little confused and helped us to understand our payment as well as the insurance switch. She helped us save money and was so courteous and respectful. Not all associates treat people in a respectful manner. So thank you, Stephanie, and Public Storage, y'all need to keep that one. She made me feel secure with staying with you all!
Great service thanks Chris.....
Great customer service from Stephanie
Stephanie Nash has been extremely helpful with keeping our storage area clean and secure.
Stephanie was such a delight and helpful.
I’ve been with public storage since Oct. of last yr, just recently I experienced issues with my billing and went in office to speak with Mrs. Stephanie, she was very patient and kind, and she helped me with my problem💚 Thank you Mrs Stephanie!!
Customer service is excellent! Stephanie nash was very nice and professional. I highly recommend this place and stephanie business
I just recently moved into public storage on the airways location. Stephanie was there to assist me in anything I needed. I needed to transfer my storage space and she completed it with ease and no issues! She was patient and kind and did all she could to help me out! ! I appreciate her so much! Thank you Stephanie.
I started my reservation online and decided to go to the actual store. So thankful I did. Chris helped me with the whole process and answered questions and even looked at for locations in Georgia. Super helpful! Thanks so much!
Customer service is excellent
Ms. Chris was very awesome, she took care of me and got me in & out quickly. I would recommend this location everytime.
Chris did a phenomenal job!
Chris was efficient and very helpful! She was also very attentive!
I love Ginny. Great service!
Amazing Great Customer Service, Great Suggestion!
Jennifer was very helpful
Ginny was helpful and unsold me a larger unit. I had my own lock etc. but the service was excellent and very professional. Thank you, Ginny
Excellent experience Kia was very knowledgeable and very helpful
Ginny is awesome! She is very knowledgeable!
Ginny was awesome and helped me find the perfect size!
Jennie was absolutely amazing at helping me pick the right unit to store my home. I kept her a tad late and never once did she say anything or act as if I was holding her up. She answered every one of my questions and concerns. We need more Jennies in the work place.
Genny was very informative!
Jinny and Ashton were very nice and I would recommend this place to anyone
Ashton Was Amazing. Great Service Very Friendly Highly Recommend
Ginny is the best. Walked us through the whole rental procedure. Showed us the different size units and helped us to determine a size to fit our needs. She explained everything in detail. She's a great person to work with.
Ginny did amazing job and helped me with my unit. She gave me the discounts that she could and I will recommend simply self-storage to others. Great job Ginny God bless you Merry Christmas and Happy Holidays from the Hollidays
Ginny provided exceptional customer service. She met all of my storage needs. The location is safe and secure. Ginny was very friendly, courteous and nice. I highly recommend Simply Self Storage 7230 Airways, Southaven Ms.
The store manager Ginny was very helpful
Ginny is absolutely amazing! She was so helpful and took a lot of care to explain my options and help me choose the right one for me. A+ customer service!
The store manager was great very helpful!!!
Customer service was awesome!
Friendly staff. Very helpful.
Ashton was awesome great costumer service very helpful
Ginny was very helpful and personable. Glad to use this service
I called and spoke to Ginny. She was very welcoming and pleasant and helpful. I was inquiring on pricing because my lease is about to be up. So I definitely can't wait to come in and do some business with this lady. I wish I could give her 10 stars as she was the most awesome person I have ever spoken to on the phone. I felt as if I've known her my whole life. See yall soon. 😍
Very friendly and helpful
Ashton was simply amazing and beyond helpful.
I was dreading dealing with the storage issue but Ginny made the process super simple for us. She was very helpful and we couldn't be happier we chose them.
Ginny was very professional and helpful!
Amazing Customer service! Very helpful and made sure to explain everything. Process was very simple!
Ginny was very friendly and made the process very easy. .Will recommend to friends and family.
Kayla was very helpful and fast responding,
Excellent service, a day saver.
Jinny was so helpful throughout my experience!
Great experience friendly staff
Jinny was very helpful in assisting me with finding a storage for my family and I. She even let me see the unit to choose which was a better fit for me.
Ginny was great at assisting us with purchasing a unit. Helpful and informative and made the whole process easy.
Wonderful experience. Genny was awesome...friendly. knowledgeable.
ginny is awesome. great experience 🙂
Ginny was amazing! Great customer service and helpful in choosing the right size to fit my needs.
Relocating has been a smooth transition. Due to an error solely on my part, things had to be rearranged. I live 2 hours away and let me just say, God gives you just who you need at the time you need them. Ginny was so nice, helpful and understanding of what was needed and corrected my mistake so gracefully. I’d recommend anyone to storage at Simply Self storage Airways location. Ginny you’re awesome keep up the great work; your personality and kindness meant so much to me and my family!
Great experience at this store. Made reservations online but at an different story. Ms. Merlee helped me out and got me situated with no problems or hassle. Amazing service!
I work with Lenzy who help me resolve a tough issue with my unit so expeditiously. She alway make me feel special each time we encounter one another. Outstanding customer service, very professional, I highly recommend using this place when it comes to storage.
Lindsay is by far the best store manager ever! She is always onsite to help and always super helpful with information needed! I am so thankful this store has someone like her with exceptional service!!!