Public Storage Self-Storage Units at 1002 Goodman Rd W, Horn Lake, MS

Lindsay was super! Pleasant to work with, very kind and patient. I felt no pressure during a very stressful situation and that was priceless! Thanks Lindsay!

Jenna is absolutely amazing she helped find the right unit to store all of my furniture she’s kind and patient thank you Jenna

I can honestly say…. Jenna is awesome! I had specific questions about the unit I am renting and she went above and beyond to make sure I was taken care of before I got off the phone! She was very knowledgeable, understanding and very easy to talk with…. She just made my long day better and I am so glad I talked with her…. Thank you Jenna! She deserves a raise because she is a Rockstar!

Had a problem occur and Mrs.Monica was great help at ensuring everything got taken care of by going above and beyond when others were nonchalant about my situation

I just wanted to take time out and thank Monica Wilson for her excellent customer service.

I had a great experience and excellent customer service from the manager mrs. m Wilson she was very helpful and respectful

I came up there to rent an unite and the woman name Monica Wilson was a great help, she helped me though the process and was very patient and kind

Had great experience at this location! Jenna is amazing!

only a 4 star cause i dislike how they hiked the price for a 5X5. the first time i got a storage, it was way cheaper than what it is now. other than that, i haven't had any problems.

This is a wonderful location with the best help ever! Keep that energy! Ms. Anderson.

Felicia was great. Knew my name when I walked in. Very nice and through.

Excellent employee

Ms Jessica is very knowledgeable about the unit and prices.

My first time purchasing a storage & Jessica made the process quick easy & simple.

Ms. Annette is amazing!!! I visited the location on 6/21/2022 on behalf of my sister who was relocating back to Mississippi from Texas. Ms. Annette patiently guided my sister through the online process to rent a storage. She took me back to tour the size in which my sister was selecting to make sure everything would fit. We secured the storage and moved everything in that same day. Needless to say everything fitted well. Ms. Annette was patient and professional. Thank you so much for being the epitome of what customer service should be like in all professions. Your kindness will never be forgotten.

Thank you Jessica for a professional experience at public storage! I will definitely be back at well as send recommendations.

Thank you Jessica for such an easy experience. Trusting a place to put your personal items is a challenge, but she definitely made it easier.

After calling asking several questions on last week I was finally able to come to the store and complete my rental. Jessica was very helpful and most importantly patient. The property was clean and very welcoming.

I was well pleased with the service Ms.Anet gave me on this pass weekend my husband and I had several questions and she was able to answer them all her attitude was very pleasant.

Ms Annette was very kind and sweet a very tremendous woman helped me out a lot and was very patient I will be appreciated if the company acknowledges her for her performance in the work field

Nice facility and Jessica was very informative and friendly! Answered most of my questions without me asking! If I could double the 5 stars I would!

Jessica was such a great help. I was heading to a different storage company but she convinced me otherwise.

When I walked in the Public I was immediately impressed by the Cleanliness of the office and was greeted by 2 lovely women who made my shopping experience a wonderful one. Originally I can in to by some boxes but with the Wonderful customer service provided I ended up spending over a hundred and something odd dollars buying boxes and packing supplies. I will be moving around May31st and I will definitely be back to rent a storage unit.

I came in this morning to purchase moving boxes 📦 and the young lady Antionette was very helpful in making sure that I had all the essentials for my move!! Thanks a lot for your great customer service 😃

The Lady at this place is very GOOD WITH PEOPLE! I would love to have her as my employee! SHE'S A KEEPER!

The customer service was elite! I would recommend anyone to the Hornlake location.😊

I THINK JESSICA IS ONE OF YOUR MOST SWEETEST AND HONEST EMPLOYEES SHE WAS VERY HELPFUL TO ME AND MY FAMILY AND ALSO VERY KNOWLEDGEABLE ABOUT THE PRODUCTS AND THE STORAGE UNITS YOU GUYS HAD AVAILABLE THANKS JESS YOU WERE AWESOME LADY!

Today I went into the store to inquire about storing some personal items. Jessica is definitely a ray of sunshine who is also very knowledgeable about her job. She was very patient and understanding of what I needed. Companies need more people like her♡

One month ago, I was referred to Public Storage. Upon arriving at the store I was greet with a warm smile from Jessica. I stated to Jessica my needs (size, inside, payment options and expected move in dates). Jessica took the time explain in deals all the above needs. I rented a unit, and I have received two calls already asking about my experience from Jessica. I recommend if you need a storage place contact Jessica at the Horn Lake location.

I absolutely love and would recommend Public Storage to anyone. My experience with Rep Jessica was outstanding. I never rented a storage unit so I had soooo many questions and Jessica was very knowledgeable. She was so kind and sweet. I walked in uncertain and walked out absolutely pleased and secure in my decision. Great Job Jess

I was at this location on 1/4/22, and as usual the service was the best. Silecia was professional and assisted me with no problem.

Jessica was a great customer service rep… i walked in and needed help she was so thoughtful & helpful. needless to say she answered every question i asked accurately and with respect . i would definitely love to see more of her at your other facilities.

Silecia was very helpful and understanding of my needs love this place, would recommend very highly

Jessica was great customer service was great ! Thanks !!!!

Jessica and Silecia has great customer service. I came in inquiring about my bill and they were very knowledgeable and had beautiful personalities.

Jessica is always so helpful when I come into the store. She is very knowledgeable about the different spaces as well as the merchandise. Her customer service is impeccable.

Great experience with your associate Jessica!

I was at this location on 11/21/21. The customer service representative, Jessica, was very knowledgeable, professional, and provided excellent service. She went above and beyond to make sure that I received the best possible unit for my storage needs. Additionally, Jessica made sure that I would be satisfied with choosing the appropriate space by describing the units, providing a visual representation on the kiosk pad, and by explaining how much each unit could accommodate. She also provided information regarding packing materials and additional items that I may need. She answered all of my questions with enthusiasm and certainty. As a result, I had a very clear expectation and knew exactly how I wanted to proceed. Despite the bad weather and issues with the gate, she still made sure that I was able to view the units without any additional challenges.. Thank you, Jessica, for your excellent and quality customer service! . In these days, it’s not often that this type of service is given at very many establishments. I commend you for your efforts and keep up the great work!

Hello, i just wanted to say thank you to Crystal. I really appreciate your professionalism, courteousness, and promptness. You made the process friendly and easy. Thank you again Crystal.

Great experience. Friendly, knowledgeable and helpful employees.

Nice place. Always Helpful.

Ms Heather was sweet and she she was so fast with her work and contact us so fast.. She is so wonderful keep up the good work

Very kind staff and clean facility! Thank you Public Storage Horn Lake!

ERICA WAS NICE AND SHE REALLY HELP ME..THEY HAD GREAT TEAM WORK!!

Public storage has the best customer service I then have up here Sherlonda. Thanks so much for the help

Shalonda was great and patient when renting my storage. I had made several reservation because I thought I was messing up but she called and help me with all that....it was excellent service

SHERLONDA helped me out

Shalonda got me in there.

The ladies that I had the pleasure of meeting at public storage, were very kind and informative about what I needed .Thank you so very much for all the help in assisting me

Shalonda is the bomb !!!! When I say she was on the phone with me for 18 minutes getting me set up !!!!! I’m a collierville customer and baby she act if I was in hornlake with her!!!!! Great customer service !!!!!!!! Baby Shalonda needs a 10 star !!!!!

Sherlonda was very nice and most helpful and very knowledgeable and most customer service I've experienced in a very long time. I am more pleased than expected 🙂. She is amazing! 💯💯

Public storage is a great place to store your belongings. My belongs was in good hands and the storage unit was clean and safe. Sherlonda is awesome and she is what customer service needs, kind and hard working people. Whenever I need to store my belongs, public storage is where I will go.

Very professional, and very good people skill, Great

Sherlonda was very nice and helpful her personality is one of a kind if you need a storage ask for her, she will definitely do all she can to make sure you're satisfied

Sherlonda She took care of all my storage. She is the friendliest manage I have ever seen. I will let all of my friends know about your establishment.

Ms.Sherlonda was very nice and she's always go above and beyond for her customers..

Sherlonda was a big help and I really do appreciate her help!!!

Sherlonda is very good and competent at her job

Sherlonda was very helpful and courteous. She is a top notch customer service person.

Sherlonda was a great great help, She give great service I appreciate your help.

Sherlonda was really helpful for me today she had in and out with my rental, thank you

Sherlonda was great on her customer service. She was very helpful getting me started!!!!

Sherlonda provided excellent service. She was very patient and answered all of my questions and concerns

Sherlonda was amazing!! Superb customer experience! When you go, ask for her!!

Sherlonda is a good person and will help you out. I been a customer for 7 years and she been very nice to me. Thank you

Sherlonda is a six star employee great service super helpful!

Sherlonda and Olivia was very helpful in making my move a success and I will refer them to other movers that I know thinks you two

Sharonda Great services 100%

Sherlonda,very observent,and helpful.

MS SHRELONDA IS SO AWSOME SHE KNOWS HER STUFF,AND ALWAYS CALL AND WISH ME A HAPPY NEW YEAR XMAS OR ANY HOLIDAY, HER CUSTOMER SERVICE IS THREW THE ROOF,SHE MAKES ME FILL GOOD SPENDING MONEY THERE

Staff was friendly and curious. Very helpful with all of my questions

Sheronda was very nice and respectful and very helpful

Nice folks. Thanks Sherlonda

Sherlonda did a great job getting me set up to move in!

Wonderful customer service from Sherlonda!!

Sherlonda has been a huge help!

Sherlonda was very nice and professional. Great person to meet

Sherlonda was really funny and made it an amazing experience for me on my first ever storage unit ♡♡♡ They are super nice and clean. They also have everything you need to help you move.

Shelundra was very professional and courteous during and after securing my storage space. We will definitely use this location again in the future!

I would like to commend Sherlonda and Taylor at your Horn Lake, Mississippi location. They are always pleasant and extremely helpful with any questions or problems that I have had in the past. They are both assets to your company.

It was good Service by sherlonda

The service I received from the property manager when I was in desperate need of help was bar none. They were friendly, informative, motivated, and treated me with exceptional kindness. Would recommend this location to anyone who values the safety of their belongs alongside exceptional customer services.

Response time to google messages was like 2 hrs later. After being called by the manager she was very nice and polite. If I didnt have a storage unit already. I would have used them.

This was my first time renting a storage unit and the service I received from Olivia was nothing short of exceptional. Both Olivia and Sherlonda was professional and courteous. There was a problem with my account Sherlonda communicated with me to make sure everything worked out well. The property orderly and clean. Thanks so much & Great job guys 👍🏽

Best place to get good service very friendly ask fir sherlonda shes the best fast and good at what she does

My experience with Mrs.Sherlonda was amazing and she is so awesome with her customer service.

I really appreciate the help from the Ladies at the public storage unit in Horn Lake Ms. They assured me that this was a great choice and I'm very appreciative of there help... This is a great place to storage your property with a secure ground. Thanks so much Kennecia & Sherlonda..God bless!!!

I work with Shalonda she was wonderful she gave awesome customer service she was patient for each person that came to the store. I would recommend this place, quick-fast, professional customer service, I would recommend this storage facility.

Great service with sherlonda and kennecia.

Sherlona was very nice calling and Greeting me to TN, she walked me through every step of the process.

Thank you so much Sherlonda!! You were amazing, fast, and efficient!! I appreciate your service!! Thank you again!!

Sherlonda is professional and dependable

Ms Sherlonda give good service. She takes you though everything step by step and she real patience. She explain everything

I have had a great customer experience with shaerlonda far as getting me through fast as possible an being understanding

My first time renting a storage, from Mrs.Sherlonda her customer service is outstanding. We laughed like we been knowing each other. I wish I could give her a 10 star. She was knowledgeable and very helpful to make sure I purchaed the right size. Thank you for your help.

Sherlonda Excellent Customer Service... definitely will recommend... good job Public Storage!!!

Shalonda was great! Come see her for you storage rooms.

Sherlonda does an excellent job communicating and supporting you throughout your stay. Like your own personal concierge. She helped me stay on top of everything and even in her absence provided support to me which I appreciate mostly. Her kindness is special. Thank you and God Bless

Sherlonda provided excellent customer service! From the moment I walked in the door to the time I left......... I received nothing less than 5 stars. Go to see her if you're in search of a storage unit.

I love this place Miss Shelonda is very informative & professional. She is also hands on. She goes the extra mile that most people wouldn’t go. If I have a question at any time she answers the questions. Very lovely spirit. If I could give her 10stars I would. Keep up the good work she has the attitude of a district manager because she solves problems by the book an u can tell she loves what she does.

Sherlonda was absolutely phenomenal and helped me find a unit that fit my unique needs. Her customer service is very warming, relatable and she is welcoming. She works hard and earnestly, a very humble woman!

Sherlonda provided excellence service and was quick

Mrs. Sherlonda provided excellent customer service and prompt service.

Mrs. Sherlonda has excellent customer service I enjoyed my experience ! Would definitely recommend.

The service was impeccable! She was very polite and got me in and out quick! Sherlonda was awesome!

Sherlonda did a great job. She was able to answer all my questions. Check in process was quick and easy.

Christina and Sherlona give 6 Star excellent service they are very professional.

Sherlonda is the best this my second using them and great service every time.

Ms. Eva & Sherlonda were awesome!!! IMs. Eva's is new and did a great job!! Thanks for having great customer service! Public Storage thank you for having such awesome employees!!

Never Answers the phone EVERRR AT THIS LOCATION DONT MATTER WHAT TIME YOU CALL also told them about Rats eating away at my Furniture and insurance said that they only would cover $250. My clothes, Furniture, and essentials all gone! Do not I repeat do not come here.

I was online looking for storage space in Southaven, Mississippi. I found that it was in Horn Lake very close by. I rented a unit online, Mrs Sherlonela/ Sona called me to confirm the unit. Just let me say she was very pleasant to talk with. Helped me to understand what size unit I needed. I moved from Houston, Texas to Mississippi was late getting in to sign paperwork, but she was understanding and held the space for me. Helpful beyond and above. I would say put your mind at ease at this location.

I have been using public storage off and on for years. Sherlonda has always been so kind and helpful for our every need.

Had a bad start at first but Sherlonda still helped and made the best of of it!

Sherlonda went above and beyond she answered all questions and I will highly recommend Public Storage!!

I had an amazing experience with Sherlonda!! She is an amazing worker with excellent customer service!!!

Hey I moved from st Louis mo and sherlonda help me threw the whole prossesses she was so polite and helpful..i love her already i would tell everyone about her she so alsome.

Shalonda Had Great Customer Service and An Awesome Personality , Good Place For Storage

I did have an issue with Public Storage, but they took time to correct my issue. I really appreciate the effort and willingness that was put forth to get my issue squared away. The unit has always been great. Now that the business part has been handled, I expect everything to be smooth sailing.

Zaundra/ sherlonda are the BEST! THANKS LADIES..

My experience was amazing and Sherlonda was extremely helpful and knowledgeable.

Sherlonda was great! She was so thorough with everything!

Had a great experience with sherlonda she helped me get my unit and was very sweet overall great customer service

Sherlonda is always so kind and helpful. Love the storage unit.

Sheronlonda makes You feel like Family! Very Helpful!

Sherlonda gave me great customer service. Made my bad day better! Thanks!

Sherlonda is the best!!!! Satisfied customer since 2017

Shalonda was amazing she was very informative.

Greatest service by far! Ms Sherlonda provided excellent customer service. She was extremely professional and informative. I couldn’t have received better service anywhere! Thank you

Sherlonda has more energy than my kids. She was all smiles and very helpful.

First time customer at public storage and Sherlonda meet every single one of my needs and answered all of my questions to a T! I highly recommend her and this location! Thank you Sherlonda I will send everyone I know your way!

My Experience With Ms.Sherlonda Was The Best She Had Great Customer Service.......

Sherlonda was awesome with her customer service. Treated us with much respect. Answered all questions we had. Showed us around and made sure we got exactly what we came for. Highly recommend.

Very nice and helpful people

Sherlonda is amazing! I drove from Memphis and arrived near closing time and she waited with me and showed me the unit and took her time to explain everything. The reviews about this location and the customer service is legit! Worth every penny and the area around the storage is nice too and super clean. Best storage experience ever!

Shetlands is a great representative for public storage. She's helpful and courteous.

I received excellent service. Sherlonda was a big help to me.

Keep your home from been cluter

Lorna and Sherlonda were amazing they made sure I saw my unit before i purchased and answered any questions I had and also offered supplies that I may need to help my move easy I would recommend them to anything one great job ladies

Sherlonda was so funny and sweet! She made sure all of my questions were answered and I knew exactly what I was receiving, and she even showed me the unit before I purchased it. I would definitely recommend this storage location!

I received help from Sherlonda and she was a great help along with Lorna. They helped me to get my storage unit and were very professional. I’m glad I chose public storage Horn lake for my storage needs.

I just rented a storage unit. This is a pleasure to give 5 stars and write this review because it is truly earned. From start to finish, Sherlonda made the entire process very easy, quick, and with a sincere warm smile and fantastic customer service. If you need a nice unit, this is a great location and the staff and management are very friendly and helpful. Well done Public Storage team at 1002 Goodman road!

Sherlonda were a great help and very friendly.

The staff are very friendly and helpful. They do an excellent job of making sure that you have everything you need, find you the best price they can, and make certain your comfortable and confident in choosing them for your storage needs.

Sherlonda and Hillare helped me tremendously, their customer service and kind spirits are amazing

Hillare is a wonderful person to work with. She knows her job very well. She was just a joy to work with.

Zaundra was great!! She was able to get me a great price for the timeframe I needed to store my items! I am very appreciative of her excellent hospitality and customer service!

Great experience and nice people Sherlonda and Saundra

The lady that worked here a year. She was so nice and we had a good experience here.

Hillare was a great help.Quick and effecient. Great attitude.

Sherlonda and Jerrica were beyond helpful in assistant me with my storage. Sherlonda is always pleasant and helpful everytime I come in! Great customer service. Thank you ladies.

Sherlonda was VERY HELPFUL! Service was fast and to the point!!😘💙

SHERLONDA WAS VERY POLITE & HELPFUL

Shalonda is always friendly and helps in every way possible.

Hillary was wonderful! This was a very busy day, and she handled each person with personal attention! She's a great employee.

Hillare was very friendly and made sure to answer allllllllllllll my questions before purchasing my unit. Thank you Hillare!

Samantha and Sherlonda 👍

Sherlonda was awesome from start to finish. Very friendly and professional. I would definitely give Public Storage my business again and refer others.

Great and very happy people that help you as soon as you come in the door. Thank you Sherlondia you were so kind with helping me.

Mrs. Sherlonda was great and very patient with me and explained everything in details. They have everything you need to start your moving process!

Sherlonda has been very helpful and courteous. She walked me every aspect of obtaining a rental unit. She has been awesome.

Sherlonda deserve 20 stars she is the best. Thank you♥️

Sherlonda was very Awesome, she need a raise , very Welcoming 🤗🤗🙌🏾🙌🏾

Sherlonda was awesome she was helpful in finding me the best unit for me...thanks sherlonda

Hillare was such a great help with me selecting my unit! She has such a great personality and customer service skills. Very knowledgeable and attentive to customers needs! Thanks so much for all you do! Location was very clean and neat!

Sherlonda is the best !!! She has always taken care of me everytime I need a storage.

This location is great!! Love Public storage locations and would recommend to everyone. Always ask for Jerrika or Sherlonda, they are the best at customer service!

Easy peasy, Sherlonda is awesome! Great Fall Special!

Sherlonda has great customer service and is always there to help with any questions I might have.

Best customer service hands down.Sherlonda and Hillare are very helpful and make me feel at home every time I come in.

SHERLONDA IS A PEOPLES PERSON AND SHE HELPS THE PUBLIC VERY VERY !!!!!!!!!

Are you open in Sunday?

Hillare is a awesome worker very respectful

Sherlonda is very customer friendly and always greet all customer with a smile😊

Sherlonda and Hillare did a great job. Thanks for your service.

Sherlonda was very friendly and explained every detail, best customer service in Horn lake

Sherlonda was very helpful. They had exactly the type of storage unit we needed and she walked us through the rental process, making it easy and (dare I say it?!) fun!

she was very helpful polite and courteous great place you should try it. Thank you Sherlonda

Thank you Sherlonda! She had the best customer service you could ask for. She sold me on the unit from the get go! Also kindly showing me other items I could use for storing my things!

I highly recommend Sherlonda at public storage horn lake very professional and knowledgeable very friendly will go above and beyond to make you happy.

Sherlonda was very professional and gave very detailed information great help great customer service and very friendly ☺️ highly recommended for great service‼️‼️‼️

Sherlonda really could not have been more helpful. She was absolutely great.

Sherlonda is very helpful every time I come by the office and she has expectional customer service skills. Thank you🙂

Ask for Sherlonda and Kirsten.

Sherlonda was very friendly and helpful she walked me through every step . Thanks

Sherlonda was exceptionally helpful to us. The best customer service experience.

I haven't used them personally but I know people that have and they love it.

Sherlonda was Very helpful, knowledgeable

Its been open for years.

Iv had storage here at public storage and it's very nice and so was Kristi she's very sweet person

Kristi was a great server.. Quick and easy experience. I will purchase again in the future.

Sherlonda was amazing!

Sherlonda was very friendly and knowledgeable! Great service! Would highly recommend them!

Very acceptableSherlonda was a great service andd very helpful and resourceful. My visit was

Sherlonda was so great !!! She made my experience do much easier. The units were waaayyy nicer than a different company I went to in Southaven . I look forward to doing more business with her !

Kennecia & Sherlonda where real great help they got me and the United I need and in the right area thank you 2 a lot ❤️❤️

We were running late but, Sherlonda took time and waited on us anyway. She was professional, knowledgeable and friendly. We had a great experience and would reccomend the Southaven location

Mrs. sherlonda was very nice and helpful Really recommend storing your important things here and it’s great storage space here

Sherlonda was amazing thank you thank you

Nice and friendly staff

Sherlonda was great. Her customer service was awesome. She really loves her job.

I deliver mail here and sherlonda is always pleasant. If I ever get a unit,I'll rent it from here.

Sherlonda was the best representative ever!!! She gave peace of mind knowing my things will be safe at this location! I will definitely recommend this place for storage. Sherlonda Rocks!!!

Mrs. Sherlonda is very friendly and professional! Units are clean & I feel that my items will be safe here.

Sherlonda were very helpful to me today. I will recommend others to this storage because of the professional and good service that she provided. Mrs. Sherlonda gets a five star from me. Keep up the excellent work Mrs. Sherlonda and may God bless you always.

Sherlonda gave me excellent customer serbice today. Thank you😊

Shalonda was very polite and outgoing and has always showed me what a great place Public Storage is!

Sherlonda is great person who has given me an excellent experience with her professionalism.

Impeccable customer service! Sherlonda is a remarkable manager with outstanding customer service skills and integrity. Her leadership is echoed in her staff, they are always professional and polite. This location is definitely your BEST CHOICE for your items for many reasons. Choose here!!

Sherlonda was excellent from the moment we walked in until the moment we left! She was very helpful and provided us with service accompanied with a smile.

Awesome service with Keisha today!!!

My service was excellent with Keisha.

I had an excellent experience with Sherlonda, she was super helpful. Call before to get a reservation, big units, clean, and super convenient. Super helpful with other moving supplies.

Sherlanda shes doing good services best

Best ever! Sherlonda is great! Easy to get started.

Sherlonda is always great! My service with Public Storage has been great since obtaining my storage in 2017.

Sherlonda was excellent. Great service

Shetland’s was very helpful

sherlonda was nice and gave us a great deal

It your looking for a storage facility look no further than public storage in Horn Lake, Ms The manager Sherlonda gives great customers service and she always try to find the perfect storage solution for your needs.

Warm and friendly atmosphere, with swift service in the office and have had no issues with the storage unit

Great experience the lady at the front desk was wonderful her name was sherlonda had the best costumer service keep up the good work!

Jessica was very helpful and nice she explained everything in great detail as well as showed me how to use everything. I was very skeptical at first about using a storage unit but because her personality and helpful information I made the right choice thanks Jessica

I had the best storage experience of my life, with the precious, beautiful, and kind young lady-Sherlonda today. She helped me choose the perfect unit, she was professional, and she paid attention to every detail.

Great place.. Quick friendly.. On time.. Ms sherlonda.. Is very nice..

Sherlonda was so helpful and worked around my schedule and gave me a great rate!! Best storage place very convenient and friendly!!!!

Sherlonda was very professional. Really appericated her service on today.

Shetland’s was great and wonderful Person to work with great attitude. Thanks

Miss sherlonda was a great help, super knowledgeable and took care of all my needs. They do daily check up to make sure all unit safe.

Service was fast acces thanks to Sherlonda for assisting us.

Sherlock a was very friendly and professional. Great service!! Nice and clean

Great customer service! Hassle free storage unit rental process. Thanks, Sherlonda.

Great place excellent getting in and out to load and unload safe place to keep your things

Sherlonda was wonderful and very helpful!!! So much patience and excellent customer service!!!!!

Sherlonda was very professional and was very personable. I liked how informative she is and willing to answer all questions. Thanks Public Storage for having such great employees.

Sherlonda was very helpful today. If anyone needs a storage please stop by Public Storage and see Sherlonda. She’s awesomeness!!

Sherlonda has been a good customer rep for Public Storage she always nice & very helpful. I really would like to give her 10 stars*. She is always pleasant.

I experienced the best customer service ever at this place with the representative Mrs. Sherlonda this is a great representative and a great place for you to store your personal property.

Ms. Sherlonda took care of me right away. She was very professional and outgoing. She made sure I got what I needed, and making me laugh in the process. I will recommend my family and friends to this public storage. MS. Sherlonda is the best, I will always come here if i need a storage again.

Sherlonda was a great help go see her!

Sherlonda gave me a 5 star treatment her attitude and energy was amazing. Thank u guys at public storage for an amazing experience

They were great service sherlonda and Bree ten star service

The grounds & property is always clean. The staff is readily available & friendly. Seriously guys, Sherlonda & Bree are the best. There's no greater place to entrust your personal belongings & your entire house! Public Storage is the wayyyyy 2 go!

Service was awesone.

Sherlonda was very friend she make me feel welcome and comfortable she help me pick out the right storage THANK you so much sherlonda and stay blessed

Sherlona in public storage such a great customer service and very acknowledge about the storage status, we are hight recommendations in this location.,Thanks again sherilona for all your help🙏😊 , from Sherri and Alfred Williams

Sherlonda was Very PROFESSIONAL met all our needs!

Sherlonda,customer service is very experience in her job.I will recommend public storage at this location.

Sherlonda is the best customer service representative. I highly recommend her to any and everyone needing storage.

Sherlonda gave a wonderful experience. She is very nice and knows what she doing

Sharlonda is a great salesman and very knowledgeable of her workplace. I recommend everyone to come here for great services.

I'm back! I had the pleasure of meeting Ms Sheronda and using PS about 3 years ago when I was only making payments for my PS that was out of state. She was so professional and caring which stood out to me being new to the area. So it was no question when I needed to use PS again for storage reasons... hands down I came back looking specifically for her! I was so glad she was still there! Excellent customer service, extremely knowable about this business and just a genuine person. Which is so refreshing. This time she got me in the right sized unit and the process was seamless.

I had a great experience with Sherlonda. She has excellent customer service.

Sherlonda was very helpful to me on today

Ms. Sherlonda was very helpful and knowledgeable about helping me and my spouse pick the best unit for our storage needs. Great customer service. I will always recommend her.

Sherlonda is AWESOME!!!! I came in a crying mess. She is so sweet!!! Took time and was so patient with me!!!!! Showed me around and told me everything I needed to know. I know I took up way too much time, but she didn’t care. Everyone should be like her!!!!

love doing business with Shalonda she is always nice respectable And kind she is very helpful and knowledgeable she provides great service.

Hello, I walked in Public Storage and Shelonda offered Triple A service about the company. I was so amazed with her professional and motivation she provided about the company. I will definitely recommend this company to others. Thanks Shelonda for taking the time to answer all of my questions I had pertaining to the storage I choose. I think she deserves a raise for her hard work and dedication to her job. It hard to find genuine people who are excited about their job like Shelonda is. Thanks a million and God bless!!! Best, Dr. Orzell Anderson

Sherlonda was great. Helped me and explained everything I needed. Great place to do business with

Sherlonda was one of great person you will ever meet, public storage is the place to trust!

Okay Shalonda a great worker you all should be proud to have her ever employee she do a great job thank you

Sherlonda was a five star rep from the minute I walked in. She finished a five star plus. Thanks. God bless. Mr Delmar

Sherlonda is a great

Sherlonda gave great customer service!

My sales associate Sherlonda went above & beyond to find me a unit. Calling around different locations for two days until she found me a unit. I'm happy...

Great service from Sherlonda

This place is absolutely awesome!!!! Sherlonda who runs the place will take care of your everyday needs in trying to find you the right storage that fits your personal needs!!!! I've been here them now going 3years and I've actually had no issues and the team as a whole has always been nice and fair to me and always willing to help you with any questions that you may have!!! So if any of you guys need some storage space for any reason please go check out this place in Hornlake MS, and be sure you ask for Sherlonda...

I have good service from Sherlonda and also I noticed another young lady came up name Jessica also spoke to me when I when went out to view my my storage unit.

Jessica was great very friendly and helpful

Only good for short term leasing/renting. The price rises over time. The ladies at the office are very courteous and knowledgeable. No major problems with my previous.

This was the best experience I had when renting a storage unit. Sherlonda was very nice and helpful. That is A1 customer services skills. Thank you

Sherlonda did a great job helping us.

I wanna give sherlonda a 10 star for doing a really good job

Very nice customer service from Sherlonda Thanks for being so helpful amd nice

Jessica & Sherlonda were very freindly, helpful and professional. They made my 1st experience renting a storage unit easy and enjoyable.

Sherlonda was great! Outstanding customer service with a beautiful smile. Need boxes, see Sherlonda!

Sherlonda was very helpful and is always helpful every time that we have been here

Sherlonda was perfect.

Since sherlonda been here at public storage in Horn Lake I have experienced very good service I'm very much satisfied I'm a long long customer of public storage and I'm very happy two thumbs up to Public Storage in Horn Lake Mississippi !!!

Bree did a great job in helping me obtain a storage unit

Jessica was very courteous and helpful. She made the process seamless. The only issue I have, and its definitely not with her, is that my unit lock is old. The slot that he lock sits in looks as though it has been pried into before. The lock works, but it lock itself works, but the holder is old and needs to be replaced. Other than that, I love the service I received.

Ms. Sherlonda was the best.. Very nice and informative..Need more like her

Jessica was very professional,friendly, and knowledgeable. Being my first experience with storage units , i was a bit intimidated. She was fabulous and very patient.

Awesome and quick service from Sherlanda!

Sherlonda gave great customer service a big help to me. Thanks☺

The lady's at public storage hornlake Sherlonda and Chanel were very professional and gave me GOOD see I've if u ever need storage go see them at public storage TODAY

Chanel and sherlonda were a great help. They made me feel like public storage was the perfect choice

I had wonderful experience ms she Linda was very helpful

Customer service agent Sherlonda was very friendly. She called me by name when I walked in it made me feel so comfortable doing business at this location. I would recommend this location to anyone in need of a storage unit. Excellent customer service!! The new young lady Chanel was very prompt on taking payment with a big smile on her face. Public Storage is a blessed business to have these two youngladies.

Chanel was new and was very pleasant and helped us do our transfer without any problems

Bre was just nothing less that perfect. She explained everything and made it to were I could even understand. Drove me to my storage unit, during which time was a very pleasant conversation. I highly recommend this location due to location, cleanliness and very good personal service.

Great customer service!!! Friendly staff! Clean and well lighted facility. Aubree is great!!!

Sherlonda and bre have great customer service and the storage is great and clean . I recommend them to any one

Ms.Sherlonda is wonderful😊!

Sherlonda was very great at explaining the terms of renting storage. Also very informative. I left understanding everything. I would recommend anyone and family to go to that location if in need of renting a storage unit.

Sherlonda I had a wonderful conversation and experience. She was the nicest person. Wonderful experience all around. Thank you so much!!!

Sherlonda was very helpful and knowledgeable about all the questions I had. She really made the experience memorable. Would definitely recommend this storage place to anyone.

Sherlonda and Jessica are extremely helpful and knowledgeable. She goes far and beyond to meet your expectations.

You don't deserve 1 star.

The people are awesome and they have a variety of space sizes for a decent price.

sherlonda, was great, kept us laughing and did very well at her job and we were in and out in no time

Sherlonda was very awesome. Great customer service:)

Sherlonda is wonderful.

Sherlonda was so friendly and helpfu! She answered all of our questions and provided suggestions based upon our needs. You can tell she enjoys what she does for a living and treats every customer like a friend. The process was effortless. The facilities are clean and well maintained. If you're looking for a great place to store your belongings, that you feel confident will be safe, look no further!

Great service, and fast process Kennecia & Sherlonda great service ladies

Sherlonda was very helpful and very great service😚Gracias por su Ayuda

I came to public storage and the property manager ( sherlonda) was so helpful. I mean GREAT. Everything I needed she had already thought of. One stop shop!!!😃

Sherlonda was very helpful and she provided excellent customer service. I would recommend this storage company to anyone.

Little to no time to set up, Sherlonda and Jessica were very helpful in picking out my unit.

I had a great experience doing business with Sherlonda

Sherlonda and Jessica gave great customer services today. Satisified customer.

The experience at public storage with Jessica and sherlonda was very impeccable. Very direct and very helpful. Answered all questions. It was very convenient. Gave me the best bang for my buck!

Sherlunda and Jessica gave us a great experience and let us shop around to pick the unit that worked best for our needs. This is where you want to conduct business if you value friendly service and moderate pricing.

Sherlenda I had a great experience from the time i walk in the door this was my first time getting a unit and I felt welcome and comfortable she help me get my unit and a timely matter no problem I recommend here 100%

I had an awesome experience with Sherlonda if ur looking for storage this will be the place to choose

Sherlona was Fantastic...

Kennecia and Sherlonda have been more than helpful with assisting me with my storage needs. I just moved from Houston and they were very welcoming!!!!! Amazing customer service!!!!!

Sherlonda provided the best customer service experience! She is very patient, helpful, and knowledgeable. Every customer is her top priority.

Sherlonda did a perfect job

Sherlonda was a wonder person and she very helpful.

Sherlonda was real nice she has a great attitude, I love the way she explained everything ,it was just great.

Kennecia and Sherlonda were great hosts of Public Storage. They were understanding and helpful in my time of need. The service, prices, and atmosphere were excellent. I'll recommend everyone I know to this location.

Sherlonda & Kennecia always give pleasant customer service.

Great place to leave items.Very friendly & great service.

Sherlonda was excellent with her assistance.

SHERLONDA WAS AMAZING!!!!!!!!! SHE WAS INFORMATIVE AND VERY PROFESSIONAL!!!!!! THANK GOD FOR HER!!!!!

Absolutely horrible experience. Verified the reservation twice on the phone. Asked if I needed to come that day to.pay and was told no, it was fine, just come on move in day. Verified this again the day before move in. Got there on the day and was told they did not have the space and were not going to honor the confirmed price. WORST CUSTOMER SERVICE EVER! Pretty sure the special internet price was a scam to get me in and then switch unit and price on me day of. No response from call to district manager. DO NOT GO HERE!

Great service. And very fast

If you are looking for a storage unit near the Horn Lake area, I would definitely recommend checking out Public Storage Horn Lake on Goodman Road! They have great specials for new customers and dealing with Sherlonda made the experience simple. She definitely makes you walk out with a smile knowing your belongings are in safe and secure unit.

Sherlonda is awesome!!!!

Sherlonda did provide excellent customer service

Thanks Sherlonda for you help!!!!!🤗

Sherlonda was a great help getting my rental unit. Very happy with the service.

Sherlonda was an outstanding help for us moving into the area. A very positive and friendly person. It is because of her that we will have no problem recommending Public Storage in Horn Lake, MS.

Kennecia & Sherlonda very personal & efficient. Pleasant and happy attitudes!

My experience was great . Mrs Sherlonda was the best. Great customer service skills with pleasant attitude. Answered all questions with no problem. Very quick response time when I made reservations online. That was greatly appreciated. Thanks Sherlonda

Sherlonda made my first time storage rental experience very easy. She was a joy to work with. She was also able to answer my many questions l. I would highly recommend this storage facility.

Had a great time getting my storage with Sherlonda and kennecia they were more than helpful. Rates are great for this area.

Great and friendly

Sherlanda made my experience at Public Storage in Horn Lake, Ms. pleasant and comfortable. She explained everything in detail and her customer service was off the chain. We don't get a lot of good customer service these days, but she offered the best experience I have had in a long time. Thanks Sherlanda and many blessings to you.

Shalonda is the best customer service rep I've ever encountered at a public storage. I am a mover and I use public storage all over the country. You will not find a more friendly, professional, knowledgeable, and genuinely helpful representative in any other company.

Best customer service I've ever dealt with. Jeremy was so personable and professional. I definitely enjoyed talking with them! Sherlonda was fantastic prior to my reservation. I recommend this place to anyone.

Sherloda and Jeremy had the best customer service I had an a very good experience

Real good place if your looking for some where to put your thing , nice workers always ready to help out

Sherlonda was very persistent and making sure I got my storage something that I need because my time is so limited she also took time out to make sure I got the best care ever and the best quality of care she made sure that the storage unit were clean and up to code very very down to earth most loving customer service rep I've come in contact with in a long time! Thanks!!

Sherlonda was a great help and is a very cool, calm, and collected person! I would recommend to anyone needing the service!

Great people. Down to earth people. Fun to be with both Sherlonda and Jeremy!

Sherlonda is wonderful she has excellent skills...

Sherlonda is an awesome super sweet lady! Public storage has not disappointed!

Sherlonda was the best. Great customer service skills! Very helpful.

Sherlonda is a great sales rep she explained everything in detail and was very nice and made sure we had everything we needed I recommend public storage in Horn lake on Goodman road across from circle k

Sherlonda was just great. She was nice and helpful. Grounds and unit were clean. Thanks

Kisha and Sherlonda was very helpful and nice. Sherlonda was always so personable. Kisha made sure that I was taken care of with my move out. I would defintely recommend this Public Storage

Sherlonda Kisha they got good customer service they down to earth and make you feel welcome I'm very satisfied with their service

Sherlonda was were kind and help and took care of what i need in a timely manner wonder person to due business with.

I love the service it was great thanks Ty

Sherlonda is great!!

Great experience!! Sherlonda was excellent!!!

Sherlonda is the best!!! She was very friendly and provided exceptional service!!! I will definitely recommend Public Storage to anyone in the area.

Sherlonda was great!!

Sherlonda always gives 1st class service to my 80 m0m and I .The Best!

The staff us very helpful and wonderful. The process isnt long and you'll be glad to use this storage. I will recommend this location to everyone. Sherlonda is very nice and has just the perfect person for the job. I cant say enough good things.

Fast service, Sherlonda was the best . She takes care of everything . Best customer service out their she deserves a raise guys .. anyone in need of a storage unit please visit!

Great service sherlonda was very helpful

Sherlonda showed me great service

Sherlonda was great very helpful would definitely recommend.

Thanks to Brittany an Sherlonda there very good to customer I appreciate the help. Thank you.

Sherlonda is the best worker there. Love her

The lovely ladies( Baricia and Sherlonda) were very welcoming and helpful with getting me into a storage quick and professional.

Ms. Sherlonda was absolutely amazing. Thanks again for the great customer service experience.

Sherlonda was a wonderful help and made this process very easy and fast!!! Great person and very helpful!!! 5stars

I had great experience, very quick and friendly staff. Sherlonda is the one you need to meet very friendly and helpful

Very professional and courteous service. Linda and Sherlonda are wonderful and the customer service is impeccable.

Dominique was extremely professional and helpful. I think she is going to have great success. I would definitely do business with Public Storage again in the future based on my experience with Dominique!

Things started off rough with the 800 number but sherlonda at the store worked out the situation and handled it very well

Shalonda was awesome.

I had a great experience there the customer service was perfect, Dominique did an excellent job. I would recommend this business to anyone that is looking for the perfect place to store their belongings.

Sherlonda is a great help. Great customer service!!!!highly recommend!!!!

Public Storage was there for me when I needed them. Sherlonda was a very big help with assisting me with picking out which storage that I needed to get. I will always use public storage in the future........thanks Sherlonda.

Sherlonda Gave u a Good Buisness she also help Us get us get on Our Feet To storage ours things she have a Good represtation she Also Nice to Talk To Cause At Some Places They be Rude And I Really Appreciate her Business......

Thanks to Sherlonda and Sierra for their excellent Customer service on today. I look forward to coming back. Thank you ladies again for your service!!!

Great staff and very fast! Sierra was very friendly!!

I went online the morning of and reserved my unit and within the hour the friendly manager, Sherlonda called to confirm and ask how my day was beginning! I immediately knew this was the location for my precious belongings. I was welcomed as soon as I opened the door Sherlonda took care of all my needs and questions making me feel at ease. I'm a 1st time storage renter with much anxiety and now I'm completely at ease, thank u Sherlonda!

Jalecia was very helpful and professional. She answered all my concerns with knowledge. I would definitely recommend this storage unit