Connie helped me and my husband today….. she was amazing ☺️☺️ ask for Connie
Madasyn was absolutely delightful! She was patient with me and showed me kindness. I haven’t laughed this hard in a few months and felt heard and appreciated just by sharing my experiences in life right now. The compassion was unbelievable and her words of support meant the world. I recommend this location with this beautiful young lady.
Nice clean and good place to 🏪 your things
I spoke with Connie today on the phone and she’s was very helpful and nice…. Best customer service I received all year 😍 keep up the amazing work!!!!’
The manger in Taylor Madison bonk
Extremely helpful and nice!!
Came in the other day to check rates on some units and Maddison was very helpful and super nice! Amazing customer service, I will be coming back in the future
Madasyn was very kind and helpful! Answered all of my questions.
The workers were so nice I went in there to see my unit and the worker there her name was Madasyn was so nice and helpful and was able to answer all the questions I had. Would recommend Public Storage for anyone and everyone.
Connie was amazing and very resourceful!
Awesome customer service 💯 Location is also great! I'm glad I went to this storage facility!
Without Shannon at the front desk, my whole day would have been a mess. Thank you.
My experience with Connie was amazing! She was super helpful, knowledgeable and sweet! Made my entire experience a breeze
On site supervisor was extra helpful and even called to remind about scheduled storage unit. Thankful long as my items remain in tact from the rain in storage i'm a happy camper
The manger tjuanda in taylor was very nice and helpful.
The manger tjuanda in Taylor was very helpful
Tjuanda was so amazing! Helped me efficiently and so nice!
The manger in Taylor is always helpful when come in to the store
Came in today and Connie helped me she is such a sweetheart thank you so much for your help I highly recommend this location
Tjunada was great!! Thank you!!!
The manger tjuanda was very helpful with my rental in Trenton.
Tjuanda the manger in Taylor was very helpful
The manger in tjuanda in Taylor was very helpful
Tjuanda was really helpful and professional when I needed a storage unit!
The manger Tijuana was very nice and helpful
Towanda excellent customer service
The manger tjuanda in Taylor was very helpful throughout my stay
Tjuanda Drew was very helpful. She provided excellent customer service, was very friendly, answered all of my questions, and even allowed me to view the storage units. She was a great help!
The msnger tjuands in taylor ess very helpful.
The manger Tjuanda in Taylor was very helpful.
The manger in Taylor tjuanda was very helpful and nice
The manger in taylor was very helpful
The manger tjuanda in taylor helpful
Tjuanda was so helpful for me. Stayed open an extra 30 mins just for me to come in and make a late payment. So greatful for her
Tjuanda was very helpful in taylor
Stopped in to get a quote and info on a new unit. T Juanda was very nice and helpful. She got me situated with a new unit very efficiently.
Tjuanda the sweetest and very helpful definitely worth investing in
Tjuanda was very helpful love her energy very helpful
The manger tjuanda in Taylor was very helpful.
Very helpful and great prices, Josh has very excellent customer service Skills. Highly recommended.
Tawanda was a great help!
Tjuanda manger in taylor was very helpful.
Tjuanda manger in Taylor and was very helpful.
Rented a unit today perfect location and clean
Tjuanda was amazing with the auction process
The manger tjuanda in Taylor was very helpful.
The manger tjuanda, was helpful any time. I need assist done my time in Taylor
Great location been with them for over a year manager has great professionalism
Super friendly and extremely helpful. Would definitely recommend.
Tjuanda the manger was very helpful in Taylor.
The manager tjuanda was very helpful
My public storage manager gave me excellent service.
The manager tjuanda was very helpful in what I need
Anthony.....was very helpful 😄 Thank you Soo much!
Went to the Pelham location to rent a storage unit. Anthony went out of his way to make sure I was setup and taken care of. He was very knowledgeable, and helpful A1 service , 5 stars.
Excellent Service and grateful prices
The Manger in Taylor tjuanda drew is wonderful and very helpful.
I had great service with Anthony!
The manager in Taylor tjuanda drew his very helpful and professional
Connie helped me get all situated with the rental of my unit. She was friendly and answered all my questions, made sure I knew all the details. Very happy with the service.
Four stars because I don’t feel like they should have even TRIED to raise my rate but five stars for anthony who was prompt at getting me what i needed and did the work with no animosity and with a whole lot of patience. You guys kept a customer because of him!
Tjuanda drew, the manger in taylor was very helpful for, the help has frist time auctions buyer.
Great customer service, thanks for your help, T juanda!
The manger in taylor tjuanda was very helpful
The Manger tjuanda was very helpful
Tjuanda Drew was the best associate that I've ever worked with and she was very reliable and helpful
The manger Tijuana was very helpful and enjoy help us out
The Angel 😇 💖 Lady that works there is a blessing and it's very clean and an easier process than it used to be. Grateful 🙏
Wendy provided excellent customer service a must for all companies
This is an excellent place to store your items. The ladies in the office couldn't be nicer and are very helpful. The rates are a little high but having a climate controlled unit is worth every penny!
Also a big thank you to Tanisha for all your help and information about our storage unit. We really appreciate you!!
Tanisha was awesome. I had a problem at another location. She went out her way to fix the issue for me. I so appreciate her. Definitely give her a raise. She at Taylor location. She is very professional they need more customers service representative like her.
Tanisha was awesome. She show me a unit. Help me download the app. The price was awesome and clean place.
Tanisha was helpful in finding my unit. Also, help me download the public storage app to access my account and open the gate. She is awesome. They didn't have the size unit. I need to recommend that I use Trenton location.
Tanisha explains the process. She showed me both units. She also helped download app. She was awesome.
Tanisha was awesome she was very patient with me.she show me how to download the app.
Tanisha was so patient and helpful.
Tanisha is awesome. She helped with the size unit i needed. She walked to show the unit, very professional. Ask for her. Clean and friendly place.
The people in the office are amazing and very helpful. Next time I need another unit, I'll be going back here for sure.
The lady up front was very helpful and extremely nice
Easy online rental. Being able to use the app for gate access is very convenient. The staff have been extremely helpful.
Christine was wonderful,
As soon as I walked in. Walked me through the whole renting process and walked me to where my new climate controlled storage is. All the Best Christine to your son and his success in baseball! Thank you.
Clean facility nice associates all around a great place
Great service the staff was very helpful 10/10 recommend
Very nice,very helpful, thanks Tanisha
Tanisha went above and beyond for me on a Sunday after Christine helped me pick the perfect unit on Saturday.
Both were life savers. I'll always use and recommend them for future needs.
Tanisha was very helpful in getting me set up to move in . 👍👍
Excellent customer service
I had a wonderful experience with the public storage facility. Very professional and efficient. I got help from two different people and both were very easy to communicate with. Thank you Tanisha and Elizabeth.
Christine and Tanisha are awesome and very professional. Explain the process very easily. The facility is very clean and safe. The prices for units are very reasonable.
Tanisha was soooo helpful. Made the process very smooth.
Tanisha and Dawn were amazing!!!!
She is the most beautifullest professional person I have ever met please keep her around.
After going to 2 different locations on the bus and both stores being under construction came to Taylor and Keyco was there very nice young lady took care and very helpful and thoughful and considerate she help me download the app now u can pay at home if i like thank you Keyco .
Great customer service by Keyko her positive energy was helpful with my storage rental and questions! I remember Christina did a courtesy call for my reservation so that was nice. Lastly, I love the convenience of the app to access entrance gate.
Excellent customer service! Christine is very helpful!
Keyco was extremely helpful with all the questions I had for her! We need more Keycos in the world working customer service! #BeLikeKeyco
Key is the best. Made it really feel like home! 👍🏾👍🏾👍🏾
Wonderful experience all around. Quick and efficient and detail oriented. Thanks Keyco!
Great Customer service Keyco everything I pay my bill here at Taylor keep up the good work.
Edit march 27, 23: The gate is finally fixed. I believe they have someone new working there because previously you could never get inside the building to talk to a worker or even get anyone to answer the phone. I just moved out of one of my units, and there was a worker there the entire time, walking around and cleaning.
Prior review: Best prices I could find for storage. Do it online. You get it even cheaper. Easy application, process, etc. But the gate doesn't close! I figured maybe it had just broken, and they were waiting on parts to fix it. But no, I talked to another renter, and he said it had been broken since he got there a month prior. Now it's been a month since I've had my unit, and it's still broke, so it's been two months! This needs to be addressed. Anyone can go in or out.
Ms.Keyco is always helpful also Kind she is knowledgeable in every aspect .
Keyco is a awesome employee she was a big help to me everywhere needs a lot more employees like her then there wouldn't be any complaints about things
Christine at public storage on Pelham was absolutely amazing!!! So kind and helpful. I think she deserves a raise😁 awesome person! Thank you
Manager and staffs are so great and helpful and friendly. They make sure you know what is going on with your storage unit at all times. And thank you so much for being wonderful people.
Crystal was very nice and helped me resolve my issue,had problems getting in the gate with the app thanks again
Keyco was so sweet. I told her the struggle I had trying to secure my unit. She jumped right in a got it done quickly. Currently going through a tough time and she took some of that stress off my plate. Thank you keyco. Keep being you and keep up the hard work. You’re the best.
Thank you Keyco for all your help in helping close out my account. Due to your excellent customer service and kindness I will always recommend your establishment as well being a repeated customer whenever I need storage in the future. Thanks again Keyco.
Friendly and helpful staff, clean store and units. Key is the one to see!!
Keyco is the best and she is so friendly. Awesome customer service for sure!!!
Very professional very friendly and helpful
Was in a bad mood until Keko handled it all for me!! I spoke with another employee from the site and wasn't pleased, Keko calls me back immediately and handles it all!! She is very professional and thorough. Idk if she's the manager or what but she definitely needs to be!
Been shopping for a storage unit all day and either horrible service and dirty units or just ridiculous prices and this was my last stop and literally made it in 7 Minutes before they closed with others refused me service 15-30 min before closing but these 2 amazing ladies Kyco and Dawn where AMAZING, not only got me a unit today but also beat all competitions prices with the best service you could possibly find anywhere in town! Was definitely satisfied with there customer service and all the help guiding us through reserving the unit, Thanks once again for every thing and I will for-sure be sending all my friends and family there for any storage needs! 100% recommended!! The best in the service!
Great help from Keyco!! She makes my experience wonderful every time ☺️
Keyco Was VERY Professional, Helpful, & Knowledgeable Regarding The Info I Needed. She DEFINITELY Deserves A 5 Star!!!
So happy to be a customer at the Pelham Rd. Taylor Public Storage facility. It has been a wonderful experience. The reason the experience has been so pleasant is because of "AMY". She is so good about helping with any problem that has come up. She is dedicated to finding a solution to any issue you have...with a smile and reassurance she will go above and beyond to take care of the matter to your satisfaction. Her customers are important to her and she does all she can, to make you "a very happy customer". I would highly recommend this location for your storage needs. Her staff are all friendly and they all work well together. Thank you AMY!
Amy was the best at assisting me with all my needs during my time at public storage
Just wanted to take a moment to thank Amy for her kindness and professionalism. We will definitely be back for any storage needs in the future. We had storage unit 6035.
Amy was extremely helpful, knowledgeable, and attentive! She reminded us about the lock I purchased at the time of sign-up which was extremely honest and professional. Thank you Amy for your kindness we will definitely be back for any storage needs. Your company should be proud to have you on their team!
Amy took great care of Ronda in storage unit 6035 , we will definitely be bringing all of our business there because of Amy
Helpful, professional and reliable.
Keyco is amazing. She’s professional, helpful, knowledgeable and kind. She goes above and beyond to make my experience pleasant. She deserves a raise. She works VERY hard. I’ve had to pleasure of working with her with my Units for a while now.
1
Keyco was awesome, very polite and helpful. She answered my questions before I asked them! She was fast and accurate with her work! All around a great experience!
Keyco is the best! She was very helpful and Took her time to make sure I was happy!
Just closed out a shed rental after more than a decade! The unit was decent, kept all of my retrieved belongings well preserved, almost no damage occurred when moving out. The staff has always been helpful and courteous whenever I requested information or assistance.
Great customer service at this location. Vanessa is awesome!! Thanks so much for your help getting things set up!!
Very kind and informative...Amy was very helpful
Place is great.the manager amy is the best .
I called and set up a time to come look at the space and liked what I saw it was an easy sign up in and out process friendly love the area awesome choice, Amy in Taylor was the most helpful absolutely love her!
Amy, was a lot of help. Getting ready to move here from a different state. She helped answer all my questions and concerns. Looking forward to meeting her! Thank you Amy for all you're help
Was confused about size of storage need, Amy broke it down & I made best and happy choice. Amy is A1 excellent and great people person
Amy of the Taylor location was STELLAR with handling our unique situation with moving. She truly gave us the 5-star customer service experience that will keep me coming back for more Public Storage.
Great Customer Service!!! Amy you were the BEST!!! Thanks for all your help. If I could I would give you 10 🌟!!!Had an issue with reservation but Amy took care of it quickly and professionally. Thanks again Amy😃
Amy did a wonderful job ....making its fast and easy to downsize my unit. Thought it's was about to be a long dragged out process... tysm Amy for your great attitude and being so prompt.