Shannon was an amazing help from start to finish. She was incredibly friendly, patient, and knowledgeable, and she took the time to answer all of my questions and concerns. Her customer service went above and beyond. Highly recommend!
Shannon was awesome I was originally suppose to move the second weekend on November went into the hospital she stayed in touch move my reservation date very helpful.
Shannon was amazing.
Great customer service. Very very helpful
Shannon was so kind and helpful
My experience with Shannon was great
I intended to write this review last week, but I would like to thank Shante for assisting my grandmother in obtaining a new storage unit.
Amazing service, fast , friendly and informative!!
Josh was very friendly and professional
Madyson was the epitome of what customer service should be. She needs to be the CEO of public storage. She was very informative and had superior empathy. Thank you public storage for employing such a delightful individual!!!
Shannon was very helpful. I saw her outside cleaning up. She noticed me and came to assist me. She has great customer service. Thank you Shannon
Very polite and helpful with getting every thing set
Josh was amazing. Very helpful, answered all my question very quickly and had great customer service akills.
The employee Madasyn was so helpful and incredibly kind, she answered all of my questions and was so patient with me.
Shannon and Terence best of the best
Shannon and Terrence were great!
The most amazing employee Maddie helped me out with everything! She was extremely kind and made me feel right at home when figuring out how it works. Id highly recommend this location and Maddie to anyone who visits.
Shannon and Madison was great and definitely a pleasure to work with!!!!
Shannon was very helpful and professional dealing with me. I was glad of that I just got back in town driving for a ruff 2 days..
Santa was a great help I really appreciate her
Shannon was an amazing help with getting me a unit with enough space while also thoroughly explaining the steps assuring all my questions were answered.
Shannon was very helpful and kind! Thank you!
Was really impressed with how attentive Shannon was to my call. She did more than just get me the information I needed, she took the extra mile and made sure that I was taken care of. Great experience.
I had a great experience thanks to Shannon! She was incredibly kind, patient, and helpful throughout the entire process. It made a big difference having someone so friendly and knowledgeable assist me. Highly recommend her!
Shannon was professional and great
Thank you for all your help
Shannon was very helpful!
Shannon was super helpful and made the process very easy.
I had an issue with my unit and Shannon took the time to help me. I really appreciate her help.
Shannon is amazing good energy very good customer service and very informational and on point she did above and beyond
I’ve been looking for a safe and clean storage space. I walked into public storage and found Anthony working. He was so helpful and most likely the reason I ended up renting a unit there. Not only did he help me save $ but also assisted another client with an issue with her vehicle while I was there! He was so genuine. Great job Anthony! Thanks for all of your help 🙏
Clean, secure and mostly does what you need for a rental storage place.
I had a problem up front with not having my special offer honored. After charging me 2x price for 2 months, they finally honored the offered price and I was OK. I Did not ask for refund, just let it go.
Exit was smooth and trouble free.
I have not had any issues at all with my unit. The only issue that I’ve had so far is that I lost my keys. The five stars is for the customer service representative who assisted me with this matter. Although I was very frustrated about losing my key and not having access to my unit until someone could come out to cut the lock, he made my day. He was very professional, very straightforward and honest about the process and very patient with me exceptional customer service wouldn’t want it any other way I believe that Anthony should consistently work at this location because of how helpful he is and he gets the job .
Anthony was ver helpful and knowledgeable. Excellent customer service
I was checking listing on a new unit. I talked to trina on the phone and she was very informative. I was able to get exactly what I was looking for.
When i walked inside, the office was clean and bright. Anthony greeted me with a warm smile and explained prices and rates of the units. He was patient with the questions I had and made me feel comfortable. Thank you 😊!
Anthony was very helpful I like the way he work. Takes his job very serious.
Anything was very professional overall a wonderful experience with him
Anthony was great!!! Very professional!!!
Easy and quick checkin. Devon answered all of my questions and gave a a tour of the facility. 5 star customer service from him and Shannon. ( excuse the misspelling of any names ☺️)
ROBERT WAS SO HELPFUL AND JUST AMAZING CUSTOMER SERVICE
ANTHONY WAS SO HELPFUL AND JUST DEMONSTRATED AMAZING CUSTOMER SERVICE
Anthony is awesome, I’ve never met a more professional well spoken gentleman that was more than willing to answer all the questions I had on my unit. Great customer service 10/10
Anthony was great , he helped me with a unit , very professional , afterwards i was unhappy about the unit i rented but the customer service from Anthony was great
Anthony was amazing thanks bro
Anthony been a good help and took care everything I needed definitely recommend this place
Anthony from TrowBridge was awesome was able to stop me from going to a different business and hooked me up with perfect unit.
Anthony was wonderful n very helpful
Caroline was very helpful with answering my questions great customer service
Greetings,
Guillermo was very helpful, most professional ever met at public storage, I appreciate him, very knowledgeable salesman.
Regards,
Adam G.
Dawn was very helpful in helping me get a storage unit
David, Anthony, and Justin did amazing job and helped me with my lock. I appreciate the store. Highly recommend,super friendly .
You are not gonna find a better property manager than Anthony. He genuinely helps you to get the best outcome for you. He also walked with me twice without hesitation when I wanted to view different storage sizes. The location and place is also nice and clean.
Other businesses should learn from him: Taking good care of customers is good for business!
Anthony was cool af right from the start. He’s good at making people laugh and he answered all of my questions without hesitation. This dude is legit. You guys are lucky he works for you.
The customer service from the manager Anthony was exceptional. Very helpful and knowledgeable about what I would need for my storage services. Really glad you have someone like him representing your company
Robert was great! One of the best employees I've experienced at Public Storage.
ANTHONY WAS VERY HELPFUL AND HIS SERVICE WAS GREAT.
HE IS A VALUED EMPLOYEE AT THIS PUBLIC STORAGE LOCATION.
My dad's rent went up a hundred dollars, the guy at the desk Anthony. was very professional and patient with him I appreciate you.
Anthony was awesome! Very friendly and informative!
Anthony was amazing and helpful!!!
GREAT SERVICE and quick with rental. Storage units are clean and secure to include from above (top of storage caged).
Anthony was fantastic. He was very professional and informational.
He showed us the two storage units that we were interested in renting. He took his time with us and answered questions that we had.
Would highly recommend both the public storage facility and Anthony.
Great storage facility, Anthony provided amazing, professional service. Highly recommended.
I'm really impressed with property manager Anthony. He helped me to process my new card on my account and also dropped rent rate. Plus Anthony is very personable we even had a few good laughs today. 😃
Anthony was very helpful and polite
Anthony was the epitome of five star service. He was helpful and knew what I needed for my storage needs.
Serviced by Anthony, great service
Anthony was very helpful and kind
I love Anthony he is always professional and so polite.
Anthony was professional and helpful. I couldn’t remember my code and he said he‘d get it for me. Even after I remembered and was able to enter he came around and gave me a card with my code on it. I appreciated the follow through. I would recommend this location.
Hey guys if u choose this place...pray that Anthony answers the phone....he is the absolute best with customer service ❤️❤️
My mom was moving out 3018 yesterday. The manager Anthony called the company when they didn't drop off the keys. He called the company and had them bring the keys and waited after hours so that I can come pick them up which was a great help to me. I didn't have to spend any extra on a moving truck. Thanks again Anthony!
The young man at the desk Anthony! Was exceptional he answered all my questions and
was very patient and knowledgeable thanks again.
Anthony awesome customer.
Anthony was amazing stayed over to help me thanks
Excellent service in a crisis Thank you Anthony for all of your help and patience when I was so distraught
The storage facility was incredibly clean and Anthony was extraordinarily help.
Good job Anthony!! Great customer service wonderful help. Funny help
Anthony great he was a great help wonderful very accommodating
Great service from Mr. Anthony and appreciate his help thank you very much
Anthony helped me tremendously. He’s the best!🤩
I had the best experience with the person at the desk his name was Anthony! He helped me get a great unit and was very knowledgeable about the information on renting!! Needless to say I rented and paid the same day!
Anthony was the best man to deal with and i always recommend this place
I had great customer service from Anthony at this Public Storage location! He was helpful, readily available, and friendly. Highly recommend this facility for your storage needs!
Anthony has been great from the beginning! He explained the process, too us to our unit and then when we had to rent another space he was able to help us and then help us upgrade at the last minute when we needed a bigger unit. Very easy to use the app too!
Anthony was awesome. Thank you for service!
The Best customer service award goes to Anthony, very helpful and professional Thank You so much!!!
Anthony at the Dearborn location has been such a huge help and I appreciate him very much. Such a nice guy and great employee 👏
Anthony was very Informative he took his time to explain all of my options . I felt very comfortable with using the service . I. Will be sure to tell a friend he’s awesome manager a keeper for sure ☺️
Rob was a great help. Would definitely recommend him!
JUST WANT TO GIVE ANTHONY A SHOUT OUT FOR ASSISTING ME TODAY KEEP UP THE GOOD WORK😇😇😇😇
I love Anthony he's amazing..
I was pleased with my stay at public storage. The building was well kept, it always smelled fresh and clean. When you walk in it was clean. I've going to places and it was filthy, i had to clean before i put my things in the storage. The worker was pleasant to talk to, as well as helpful. We need more service, like he provided. Thank you Anthony for making my stay pleasant.
I was helped by Anthony that young man is great
Anthony was very helpful.
Anthony is amazing he needs a raise
I was helped by Anthony he is amazing!
Phenomenal service, can’t get any better..!!!
Anthony helps me every time I come here he is great!!
I saw anthony today he was very nice and he gave me the fastest service
I deal with Anthony here and hes is a great people person..would rather deal with him then anyone thanks for doing a great job Anthony
Anthony provided great service; extremely helpful, informative, and courteous.
Left my lock on my unit, Anthony was great with not charging me ‼️‼️‼️
I have been very satisfied with the person Anthony at this location. He has been very helpful
It was my first time renting a space at a storage unit and Anthony was very helpful! The process was easy and everything was explained to me by Anthony. Definitely recommend!
I got helped by Anthony he is great!!!
Anthony handles me everytime I came to this location that guy is great.
Public storage kept my items safe for a year. I didn’t have to worry about anything coming up missing. And when I finally moved out my unit Anthony was a very big help!!!!! Thanks Anthony, I appreciate you!!
Great facility, great people, especially Anthony, he’s so polite and chill and always willing to help. Great service overall.
The person who attended me was so professional and nice. His name was Anthony, excellent service.
Anthony was a big help dealing with my storage unit!!
Anthony is professional great customer service went far & beyond for me
Great customer service from Anthony very friendly service
Thank You for your service. It was and ease accessing my unit…
The young man is wonderful and store is clean
I was so happy that a lady by the name of Ms.Trina made everything so easy for me. I made reservations over the phone to rent a storage space and came in to pick up my lock and receive the pass code to access the gate. Great customer service and great rates might I add with 50% off for the first month!
I definitely will be referring family and friends.
Thank you again,
Ms. Trina😊
Vanessa was polite,and helpful and knows how to meet the needs of her customer's and knows how to keep them happy. Thanks so much Vanessa keep up the amazing work 👍
Better than uhaul, staff is friendly and professional. Also Vanessa the manager very kindly
Had Great customer service shot out Anthony he was awesome! go see Anthony for your storage needs he will help you out!
very clean facility.Very polite and understanding.Vanessa answered all question s and guided me through the process.Would use this facility in the future.
Anthony was very helpful and explained everything to me perfectly. Thanks again for all your help.
Anthony was very helpful he took the time out of his lunch break and sat on the phone for 30 minutes for us to make sure we got What we needed and what we came for he was very helpful I will be returning here and I hope that you all do too he did not give up until he was positive that we were 100% satisfied, we went out of his way for us and we appreciate it. They need to hire more Anthony’s lol #idkhowmuchyoupayhimbutgivehimaraise
Anthony was very helpful he made sure I got full benefits and correct errors. He was very kind and patient 10/10 recommended
I recently just got a unit here to store my extra belongings and I just wanted to say how great Vanessa was during the whole process. I could originally not find my unit and she helped guide me to the proper place. She helped get the best movers needed for the job at a reasonable price. I got the perfect amount of moving material from her that I needed to complete the job. Overall, great customer service and great positive energy and helped the process go smoothly.
I was helping my mom look for a storage unit since the one she currently has is to expensive. Vanessa was very knowledgeable and answered all of my questions. She is a very sweet lady and seems customer oriented