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Address

24920 Trowbridge St
Dearborn, MI 48124

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

313-451-7630

313-451-7630

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

313-451-7630

313-451-7630

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    10'x5'
    Online only price
    $ 35/mo
    Online only price
    Half Price Sale
    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 35/mo $70
    Online only price
    Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 37/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 37/mo $74
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    10'x5'
    Online only price
    $ 40/mo
    Online only price
    Half Price Sale
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 40/mo $80
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 52/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 52/mo $104
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 67/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 67/mo $134
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 89/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 89/mo $178
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 94/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 94/mo $188
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 134/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 134/mo $268
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 169/mo
    Online only price
    Half Price Sale
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 169/mo $338
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 184/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 184/mo $368
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 403)

January 15, 2024
Google Public Storage Suz Joslin
January 1, 2024
Google Public Storage Il Taek Kwon
This place is suspicious, and I wouldn’t recommend there. I was stolen keys and locks stored there, but there is no surveillance video camera inside the building, so there is no way to identify who stole something inside the storage if somebody committed identity theft or used lock-pick to breach the locks. Please avoid that place at all cost. I think there are some thieves or gangs are living there.
December 11, 2023
Google Public Storage scott wiater
Absolutely unreal, I was told I have til the 25th to pay my bill as I was late, I paid it the 22nd, come to fins out they sold all of my things, no refund, what did u do with the sold money? A complete scam, this will be on the news and I will be talking to my lawyer in the morning. UNREAL
October 25, 2023
Google Public Storage Sam O.
Dawn was very helpful in helping me get a storage unit
October 13, 2023
Google Public Storage Brittany Sammy
They need to hire more people. Two days nobody was in the office. How are we suppose to pay if nobody comes to work. Hire more people or shut this property down.
August 4, 2023
Google Public Storage Andrea Williams
David, Anthony, and Justin did amazing job and helped me with my lock. I appreciate the store. Highly recommend,super friendly .
June 6, 2023
Google Public Storage Kamil Persaud
April 17, 2023
Google Public Storage Jacob W
You are not gonna find a better property manager than Anthony. He genuinely helps you to get the best outcome for you. He also walked with me twice without hesitation when I wanted to view different storage sizes. The location and place is also nice and clean. Other businesses should learn from him: Taking good care of customers is good for business!
April 15, 2023
Google Public Storage Travel Goon
It's been an over paid storage spot for my convenience, have had no problems with it.
March 22, 2023
Google Public Storage Jeff Wood
Anthony was cool af right from the start. He’s good at making people laugh and he answered all of my questions without hesitation. This dude is legit. You guys are lucky he works for you.
March 11, 2023
Google Public Storage Ron Johnson
The customer service from the manager Anthony was exceptional. Very helpful and knowledgeable about what I would need for my storage services. Really glad you have someone like him representing your company
March 2, 2023
Google Public Storage M J
Anthony was amazing
February 25, 2023
Google Public Storage Amanda C.
Can't remember if this was where I was looking for a Penske place to fix the windshield wipers on the van or if this was when we were to put the supplies in storage. YouTube power being out no one could get in or out of the gate. The owners were unreachable and there was no hand crank to open the gate either.
February 18, 2023
Google Public Storage Bennie Lee Crews
Anthony was great
February 10, 2023
Google Public Storage Vanessa Edwards
Robert was great! One of the best employees I've experienced at Public Storage.
February 1, 2023
Google Public Storage Ed Koss
ANTHONY WAS VERY HELPFUL AND HIS SERVICE WAS GREAT. HE IS A VALUED EMPLOYEE AT THIS PUBLIC STORAGE LOCATION.
January 31, 2023
Google Public Storage Litty Knight
My dad's rent went up a hundred dollars, the guy at the desk Anthony. was very professional and patient with him I appreciate you.
January 28, 2023
Google Public Storage Yvonne Nickelson
Anthony was awesome! Very friendly and informative!
January 26, 2023
Google Public Storage Sylvia Travis
Anthony was amazing and helpful!!!
January 21, 2023
Google Public Storage Carmencita Pinckney
GREAT SERVICE and quick with rental. Storage units are clean and secure to include from above (top of storage caged).
January 17, 2023
Google Public Storage Zack Marini
Anthony was great
January 14, 2023
Google Public Storage jerry osterkamp
Anthony was fantastic. He was very professional and informational. He showed us the two storage units that we were interested in renting. He took his time with us and answered questions that we had. Would highly recommend both the public storage facility and Anthony.
January 11, 2023
Google Public Storage ThirdEye Gemini
January 8, 2023
Google Public Storage Evan P
Great storage facility, Anthony provided amazing, professional service. Highly recommended.
January 7, 2023
Google Public Storage Heavenly Flowers
Anthony was very helpful and polite
January 7, 2023
Google Public Storage Thomas Crown
I'm really impressed with property manager Anthony. He helped me to process my new card on my account and also dropped rent rate. Plus Anthony is very personable we even had a few good laughs today. 😃
January 6, 2023
Google Public Storage Lamont T
Anthony was the epitome of five star service. He was helpful and knew what I needed for my storage needs.
January 5, 2023
Google Public Storage Marcus Carr
Serviced by Anthony, great service
January 2, 2023
Google Public Storage oreo wolf rose
Anthony was very helpful and kind
January 2, 2023
Google Public Storage Abdu
Anthony was great
December 31, 2022
Google Public Storage Renau Taylor
Anthony was amazing
December 30, 2022
Google Public Storage Olana BABYdoll
I love Anthony he is always professional and so polite.
December 27, 2022
Google Public Storage Ciara Givans
Hey guys if u choose this place...pray that Anthony answers the phone....he is the absolute best with customer service ❤️❤️
December 27, 2022
Google Public Storage Dena Roberts
Anthony was professional and helpful. I couldn’t remember my code and he said he‘d get it for me. Even after I remembered and was able to enter he came around and gave me a card with my code on it. I appreciated the follow through. I would recommend this location.
December 20, 2022
Google Public Storage Louis iii Cseke
Anthony was great
December 20, 2022
Google Public Storage Jonny Quest
The young man at the desk Anthony! Was exceptional he answered all my questions and was very patient and knowledgeable thanks again.
December 20, 2022
Google Public Storage Natalie Williams
My mom was moving out 3018 yesterday. The manager Anthony called the company when they didn't drop off the keys. He called the company and had them bring the keys and waited after hours so that I can come pick them up which was a great help to me. I didn't have to spend any extra on a moving truck. Thanks again Anthony!
December 18, 2022
Google Public Storage Sonia Hudson
Anthony awesome customer.
December 11, 2022
Google Public Storage sargon ismail
Anthony was amazing stayed over to help me thanks
December 7, 2022
Google Public Storage Melissa Thomas-Hunt
The storage facility was incredibly clean and Anthony was extraordinarily help.
December 7, 2022
Google Public Storage Kimberly Korczyk
Excellent service in a crisis Thank you Anthony for all of your help and patience when I was so distraught
December 5, 2022
Google Public Storage Katherine Johnson
Good job Anthony!! Great customer service wonderful help. Funny help
December 5, 2022
Google Public Storage kimberly jackson
Anthony great he was a great help wonderful very accommodating
November 23, 2022
Google Public Storage Jerry Jackson
Great service from Mr. Anthony and appreciate his help thank you very much
November 13, 2022
Google Public Storage Patrice Peak
Anthony helped me tremendously. He’s the best!🤩
November 6, 2022
Google Public Storage Jaurhar Jackson
I had the best experience with the person at the desk his name was Anthony! He helped me get a great unit and was very knowledgeable about the information on renting!! Needless to say I rented and paid the same day!
November 5, 2022
Google Public Storage Robert DeBerardino
October 30, 2022
Google Public Storage John Micheli
Rip off. They raise rates over 100% per year.
October 23, 2022
Google Public Storage Adam Tawfeeq
Anthony was the best man to deal with and i always recommend this place
October 17, 2022
Google Public Storage Ashli Betzer
I had great customer service from Anthony at this Public Storage location! He was helpful, readily available, and friendly. Highly recommend this facility for your storage needs!
October 15, 2022
Google Public Storage Bleu Face
Anthony was awesome. Thank you for service!
October 15, 2022
Google Public Storage Liz Dietrich Barrow
Anthony has been great from the beginning! He explained the process, too us to our unit and then when we had to rent another space he was able to help us and then help us upgrade at the last minute when we needed a bigger unit. Very easy to use the app too!
October 15, 2022
Google Public Storage Beverly “Shonnie” Hull
The Best customer service award goes to Anthony, very helpful and professional Thank You so much!!!
October 12, 2022
Google Public Storage Johan Ackbar
Clean, friendly staff.
October 12, 2022
Google Public Storage Jennifer Cummins
Anthony at the Dearborn location has been such a huge help and I appreciate him very much. Such a nice guy and great employee 👏
October 11, 2022
Google Public Storage Moommbi Spearman
Anthony was very Informative he took his time to explain all of my options . I felt very comfortable with using the service . I. Will be sure to tell a friend he’s awesome manager a keeper for sure ☺️
October 7, 2022
Google Public Storage Sameira Abdel
Rob was a great help. Would definitely recommend him!
October 4, 2022
Google Public Storage theplayerline justgameing99
JUST WANT TO GIVE ANTHONY A SHOUT OUT FOR ASSISTING ME TODAY KEEP UP THE GOOD WORK😇😇😇😇
October 3, 2022
Google Public Storage Geraldine May
I love Anthony he's amazing..
October 2, 2022
Google Public Storage ann booker
I was pleased with my stay at public storage. The building was well kept, it always smelled fresh and clean. When you walk in it was clean. I've going to places and it was filthy, i had to clean before i put my things in the storage. The worker was pleasant to talk to, as well as helpful. We need more service, like he provided. Thank you Anthony for making my stay pleasant.
October 1, 2022
Google Public Storage Jamin Penkins
I was helped by Anthony that young man is great
September 30, 2022
Google Public Storage jazzmen walker
Anthony was very helpful.
September 30, 2022
Google Public Storage Nefertiti Smith
Great experience
September 30, 2022
Google Public Storage Justine Keno
Anthony is amazing he needs a raise
September 27, 2022
Google Public Storage Jihad Khanafer
I was helped by Anthony he is amazing!
September 26, 2022
Google Public Storage HUSSEIN RAYES
I saw anthony today he was very nice and he gave me the fastest service
September 26, 2022
Google Public Storage Sandy Burnidge
Anthony helps me every time I come here he is great!!
September 26, 2022
Google Public Storage Andres Suarez
Phenomenal service, can’t get any better..!!!
September 23, 2022
Google Public Storage Tracy Arnold
I deal with Anthony here and hes is a great people person..would rather deal with him then anyone thanks for doing a great job Anthony
September 22, 2022
Google Public Storage Larry Christensen
Anthony was great
September 20, 2022
Google Public Storage Gloria Niles
Anthony provided great service; extremely helpful, informative, and courteous.
September 20, 2022
Google Public Storage Sean Smith
Anthony was great!
September 7, 2022
Google Public Storage Jenet Moorer
Anthony the cashier has great customer service...the storage units is kept clean...
September 3, 2022
Google Public Storage Snow Edward
Anthony was great
September 2, 2022
Google Public Storage ORIGINAIR3
I’ve done business in the past with Public Storage, one being their secure location, but also because of their fair pricing. I can’t say that I can say the same about this location specifically it the service I was given was definitely a game changer. Anytime there we questions about my account or concerns I may have had, they we well explained and all issues were acknowledged. We don’t always get the answers we hope to get in these situations, but I was able to understand the information given and it helped me further on. I couldn’t ask for a better customer service experience with someone like Anthony. Very professional, helpful & did his job very well.
September 1, 2022
Google Public Storage Bianca Bray
Left my lock on my unit, Anthony was great with not charging me ‼️‼️‼️
August 31, 2022
Google Public Storage Jennifer Jones
I have been very satisfied with the person Anthony at this location. He has been very helpful
August 29, 2022
Google Public Storage james utsey
Anthony handles me everytime I came to this location that guy is great.
August 29, 2022
Google Public Storage Chelsea Light
It was my first time renting a space at a storage unit and Anthony was very helpful! The process was easy and everything was explained to me by Anthony. Definitely recommend!
August 29, 2022
Google Public Storage Tony Davis
I got helped by Anthony he is great!!!
August 28, 2022
Google Public Storage Chavonne Dangerfield
Public storage kept my items safe for a year. I didn’t have to worry about anything coming up missing. And when I finally moved out my unit Anthony was a very big help!!!!! Thanks Anthony, I appreciate you!!
August 27, 2022
Google Public Storage Evelyn Elder
Great facility, great people, especially Anthony, he’s so polite and chill and always willing to help. Great service overall.
August 22, 2022
Google Public Storage zakke
August 21, 2022
Google Public Storage Active Platinum
The person who attended me was so professional and nice. His name was Anthony, excellent service.
August 18, 2022
Google Public Storage Patricia Fields
Awaiting my refund. The local agent was pleasant and did his job. The company itself is not client nor product offered designed to build customer satisfaction.
August 6, 2022
Google Public Storage Jothany Dardy
Anthony was great
August 6, 2022
Google Public Storage jerome felton
Anthony was a big help dealing with my storage unit!!
July 30, 2022
Google Public Storage BISHOP DA KOLDEST
Anthony is professional great customer service went far & beyond for me
July 29, 2022
Google Public Storage Samuel Lovely
Great customer service from Anthony very friendly service
July 23, 2022
Google Public Storage R Joseph
Horrible company. Refuse to call me back. If you move out early they won't refund the balance. No one is ever available and no one ever calls back. Huge nightmare. I called corporate and Peaches told me they don't do refunds! Huge rip off. Horrible long hallways. No dolly. Do not rent here. No one cares. The office is never open. There is never a dolly available. Long hallways to go down before getting to the unit. I suggest getting a storage unit you can pull up to instead of walking the maze with loads of stuff. Find another storage facility! This place is horrible AtoZ
July 10, 2022
Google Public Storage ANNIS HOWELL
Thank You for your service. It was and ease accessing my unit…
June 27, 2022
Google Public Storage Lisa Denney
The young man is wonderful and store is clean
May 19, 2022
Google Public Storage Tanya Howard
I would not recommend anyone to utilize this storage facility, it is a money mill in constant progress! Every issue is computerized, 90% if you can contact a live person and that’s corporate and thee office personnel I wasn’t NEVER abled to contact! Twice I had to drive 6-8 miles to the nearest Allen Park to make payment because I needed to SEEa person! Upon exiting my belongings on thee first of APRIL I was charged a whopping $110 For what???? Not occupancy for a month , a few hours! I have more to say, I went threw pure hell with these people, homeless at the time, struggling with three storage units. Thank GOD for Uhaul Storage where I had two units that I could visit up until 10 o’clock at night with NO ISSUES AND GRACE PERIODS SAFE CLEAN AND NO PROBLEMS AMEN (wish you luck with Public Storage)🙏🙏🙏🙏🙏🙏
May 9, 2022
Google Public Storage S Goldsmith
I was so happy that a lady by the name of Ms.Trina made everything so easy for me. I made reservations over the phone to rent a storage space and came in to pick up my lock and receive the pass code to access the gate. Great customer service and great rates might I add with 50% off for the first month! I definitely will be referring family and friends. Thank you again, Ms. Trina😊
May 4, 2022
Google Public Storage David Steinert
Vanessa is awesome
May 2, 2022
Google Public Storage Brooklyn VanDerSteen
April 30, 2022
Google Public Storage Zeinab Naser
I want to thank public storage for everything and taking me in from bad experience to feeling like home. and most importantly Vanessa for being such an amazing worker that helped me in so much. By far the best worker there. Go in and ask for Vanessa and see how happy u would be
April 25, 2022
Google Public Storage Chelsea Hall
Vanessa was polite,and helpful and knows how to meet the needs of her customer's and knows how to keep them happy. Thanks so much Vanessa keep up the amazing work 👍
April 25, 2022
Google Public Storage Garrick Smith (Dr. Smith)
Better than uhaul, staff is friendly and professional. Also Vanessa the manager very kindly
April 15, 2022
Google Public Storage Carlos Rice Jr (Snipe Goat)
March 19, 2022
Google Public Storage Jonathon Calderon
Had Great customer service shot out Anthony he was awesome! go see Anthony for your storage needs he will help you out!
March 9, 2022
Google Public Storage Yummy Cupcake
very clean facility.Very polite and understanding.Vanessa answered all question s and guided me through the process.Would use this facility in the future.
February 25, 2022
Google Public Storage David Szabo
Anthony was very helpful and explained everything to me perfectly. Thanks again for all your help.
February 23, 2022
Google Public Storage keith bennett
Vanessa was exceptional
February 22, 2022
Google Public Storage Remy Luciano
Anthony was very helpful he made sure I got full benefits and correct errors. He was very kind and patient 10/10 recommended
February 22, 2022
Google Public Storage melina alsaid
Anthony was very helpful he took the time out of his lunch break and sat on the phone for 30 minutes for us to make sure we got What we needed and what we came for he was very helpful I will be returning here and I hope that you all do too he did not give up until he was positive that we were 100% satisfied, we went out of his way for us and we appreciate it. They need to hire more Anthony’s lol #idkhowmuchyoupayhimbutgivehimaraise
January 22, 2022
Google Public Storage Alexander Dlugopolski
I recently just got a unit here to store my extra belongings and I just wanted to say how great Vanessa was during the whole process. I could originally not find my unit and she helped guide me to the proper place. She helped get the best movers needed for the job at a reasonable price. I got the perfect amount of moving material from her that I needed to complete the job. Overall, great customer service and great positive energy and helped the process go smoothly.
January 11, 2022
Google Public Storage Joshua S
I was helping my mom look for a storage unit since the one she currently has is to expensive. Vanessa was very knowledgeable and answered all of my questions. She is a very sweet lady and seems customer oriented
December 15, 2021
Google Public Storage Steve Molnar
October 27, 2021
Google Public Storage Lamont Tucker
Shante was very friendly and professional.
October 13, 2021
Google Public Storage Dd Savaria
This place has no customer service. Office hours mean nothing and no one answers or returns phone calls. Half the people I run into trying to get my stuff have the same issue. Gate codes don't work and no one around to assist you. Don't waste your time and money!!
October 12, 2021
Google Public Storage Jack Savaria
I can not get a hold of anyone just messages and no one has called me back I can't even get in my storage and this been going on for months. Poor costumer service I wouldn't recommend them to anyone.
September 15, 2021
Google Public Storage Suzanne Parini
We have been using this storage facility since 2018. Narissa has been awesome! She is always very professional, positive, thorough, and friendly. She even came in on her day off to get our paperwork filed so we could move into our larger unit. She is great.
September 4, 2021
Google Public Storage Jarrell Jimerson
Good place to store your belongings.
August 11, 2021
Google Public Storage Jeffry Bender
Keep raising rates / ban lighting over storage unit had to use a flashlight/ never transferred information from family like they where sapost to do rude on phone will never use them again
July 6, 2021
Google Public Storage Emery Perez aka Thee-Animal
Rose was wonderful, took care of me right away and was very professional throughout the whole process! I had a very pleasant experience with her level of customer service made me very glad that I chose that Public Storage facility! Such a sweetheart!
June 15, 2021
Google Public Storage T White
Love how self sufficient everything is here.
May 27, 2021
Google Public Storage Julia Butler
The manager is never there and is only concerned about their buddies havi g access to doilies and carts. Never again, I'd rather give all my things to the Good Will.
May 21, 2021
Google Public Storage Jamil Smith
I walked into this location looking for a storage unit but the young lady that assisted me told me that the space was looki g for wasn’t available…I believe her name was Rissa. She offered me space at another location but that didnt work for me. I truly appreciate her help and her information and knowledge. Thanks again Rissa. 😊
May 13, 2021
Google Public Storage Deja F
This location was clean and the staff was welcoming.
February 26, 2021
Google Public Storage Jay C.
Narissa was so very helpful. She responded to my call promptly and professionally. Took immediate action on my question and followed up with me as promised. Thank you for the quick and excellent customer service. Much appreciated!
February 4, 2021
Google Public Storage Carlos White
January 21, 2021
Google Public Storage Phyllis Seals
January 16, 2021
Google Public Storage jakira murray
I came in to view a unit with my mom & the manager Narissa was a excellent help in explaining the pricing & details. Even though we did not get the unit the young lady was very professional & helpful.
December 26, 2020
Google Public Storage john doe
Absolutely terrible messing with these scam artists. Place is a joke. They don't answer the phone, they close way before closing time. Ive went to this location numerous times and there's a little clock on the door saying will return at 9:30, when it's 3:00. I thought it was open till 5? Not to mention the lady C.antU.nderstandN.ormalT.hinking if you catch my drift. Go somewhere else if you can
December 7, 2020
Google Public Storage Antonio Scalise
Lisa really knows what she is doing. Very friendly and a great person to talk to.
December 2, 2020
Google Public Storage Detroit mike
Public storage sucks they rob you for your money go somewhere else
November 22, 2020
Google Public Storage J Burgis
November 18, 2020
Google Public Storage Simone
I definitely recommend this location. The manager Lisa was very patient and helpful through the entire process. I made a reservation online today and went in to view and pay for my storage. I had a Zoom call that caused me to be late. Then got caught by a train on the way into the location.The manager Lisa was very understanding and went out of her way to accommodate us. Great customer service.
November 5, 2020
Google Public Storage Rasmia Fattah
October 22, 2020
Google Public Storage Chelsea Firestone
October 21, 2020
Google Public Storage Catherine Gold
The best thing in this facility is Lisa. She is a dedicated, polite, helpful, professional human being and I’ve enjoyed working with her. The rest is really just a storage facility!
September 10, 2020
Google Public Storage Lola McGee
Fast & very nice staff
September 9, 2020
Google Public Storage John Booth
I was very relieved that she actually took the time out with me to show me around shows she is real dedicated to what it is she does very excited to give her all thumbs up oh yeah by the way I didn't give no one access to my storage nor did I give them the key so if any body goes in my storage besides me call Dearborn police I gave no one access so if u see something strange then follow ur first mind also I given this review as a token of my appreciation on the way she treated me very professional so I give public storage five stars sorry it took long but in the near future I want to keep my storage
August 25, 2020
Google Public Storage T- Hicks
Lisa was a great help. She's awesome
July 24, 2020
Google Public Storage Trina Henson
Came in and purchased a couple small boxes and Lisa is wonderful. She is all about customer service.
July 20, 2020
Google Public Storage Bonnie Culberson
VeryGood experience with manager took the time to meet my needs very pleased
June 2, 2020
Google Public Storage Thomasenia Weston
May 25, 2020
Google Public Storage Lashaun Donald
May 22, 2020
Google Public Storage Lakeitsha King
The best staff that I know of wonderful job. If I can give them 10 🌟 s I will because they deserves it
May 19, 2020
Google Public Storage Jessie Ann
Renting the unit was straightforward and Lisa was helpful. She showed me two units and was clear in the process of signing up.
May 13, 2020
Google Public Storage DaMoni Mcdaniel
March 26, 2020
Google Public Storage Anthony Rolleri
Lisa was Very helpful & courteous. She showed me the exact storage unit I needed and was very efficient with the process. I recommend this facility to anyone who needs to rent a storage unit.
March 6, 2020
Google Public Storage Gregory Griffin
February 27, 2020
Google Public Storage Amanda Gillette
Lisa was super helpful. I had a unit rented and paid for in 20 minutes. The place is clean, secure and convenient.
February 15, 2020
Google Public Storage Maged Almaweri
I rented a small room for $110 at 5 pm and canceled the rental the second day at 2 pm which was less than 24 hours. Guess what? They refused to give me my money back, and they said that this is what they have in their policy. They should have at least have the 24 hours policy which most of the places have, you can't loos your money just like that. It is not fair at all, and I don't recommend it unless you really need to rent with them and there were no other places to go. I asked them to postpone the rental until two months from now, they also refused?????
February 9, 2020
Google Public Storage John Toohey
Lisa was very helpful and very professional and is a nice person to do business with. The paperwork didn't take any time at all and I was all moved in to my new storage unit in no time. I would recommend Public Storage to anyone looking to store their belongings.
January 21, 2020
Google Public Storage Jennifer Schaefer
I was really impressed with the service I received from Lisa. She was really helpful, and the facility was very clean. Highly recommended.
December 23, 2019
Google Public Storage Stack Stackhouse
Caroline was easy going she answered all my questions
December 20, 2019
Google Public Storage Saad Saad
Caroline was always a pleasure to deal with! Thank you for your assistance and help through our 12 months.
December 19, 2019
Google Public Storage CityBoy Wizzle
Candice was amazing. Very helpful. I'm a happy customer.
December 17, 2019
Google Public Storage Trisha Walker
Popped by this public storage to get some packaging suppies.. it was terrific i got all my packaging needs and had a few question about renting a unit in a couple months.. lisa was very helpful, had an answer to every question.. looking forward to doing more business
December 15, 2019
Google Public Storage James HENRY
Lisa is very pleasant and know her stuff.
December 15, 2019
Google Public Storage Tabitha Smart
Lisa was very helpful and very friendly. Made feel at ease. 🙌
December 15, 2019
Google Public Storage JaVita Brown
Caroline was extremely helpful and knowledgeable during my visit to this location. She answered any and all questions that I had which made my visit more delightful.
December 15, 2019
Google Public Storage nancy pembroke
We have been with your storage place for about a year. Every time I have I have worked with Lisa she has been very helpful in in giving me any help that I need. I enjoy working with LIsa with her happy and joyful attitude. You may get more reviews if there wasn't so my steps to do the review.
December 15, 2019
Google Public Storage Sarah Smart
Lisa was very helpful. 😄
November 27, 2019
Google Public Storage Ian Tynan
Service very friendly and uncomplicated
November 21, 2019
Google Public Storage Virggie Donel
If I could give Lisa 10 stars I would
November 21, 2019
Google Public Storage Dave McClire
Lisa was very knowledgeable and friendly and always good to converse with
November 15, 2019
Google Public Storage Shayna Roney
Great customer service recieved today. Very friendly and job done in a timely matter.
November 14, 2019
Google Public Storage david engel
November 12, 2019
Google Public Storage Ricardo Mckisic
Lisa was very good know her job very good08698
October 30, 2019
Google Public Storage Regina Goforth-Lewis
Lisa is AMAZING! And very helpful
October 10, 2019
Google Public Storage Miranda Rosenberry
October 6, 2019
Google Public Storage Spiritual._. Jay
September 26, 2019
Google Public Storage André B. Thomas
September 19, 2019
Google Public Storage Lena cones
September 15, 2019
Google Public Storage Fred Simmons
September 14, 2019
Google Public Storage Margie Nappo
Ms Caroline was very courteous and helpful.
August 30, 2019
Google Public Storage Nicole Klages
August 30, 2019
Google Public Storage Kathy Klages
August 30, 2019
Google Public Storage Susan Dean
The entire complex is spotless and Lisa is fantastic.
August 30, 2019
Google Public Storage Connie Denney
August 12, 2019
Google Public Storage lucy gonzalez
lisa was great and listen to my issues why i had to have the unit
August 5, 2019
Google Public Storage Courtney Steiner
Visit from out of state and she help me and my baby a ride to where we staying. THANK You big time
July 14, 2019
Google Public Storage Marion Speare
Great place for storage
July 14, 2019
Google Public Storage Way
July 9, 2019
Google Public Storage Shelbi Lee
July 8, 2019
Google Public Storage Antonio Wymes
great service
June 12, 2019
Google Public Storage Lord Misasan
Lisa was amazing!!! Thanks soo muchhh
June 11, 2019
Google Public Storage Carrie Burton
Lisa was GREAT!!!!
June 5, 2019
Google Public Storage Aubrey Roldan
First time renting storage space, so I was a little nervous. Lisa was an absolute dream, answered the majority of my questions before I'd even asked them, and made me feel entirely at ease during the process. Facility is incredibly clean, with elevator and dolly access for even more convenience moving in. If I could give 10 stars, I absolutely would! Satisfied customer!
June 1, 2019
Google Public Storage Elijah Bennett
Trina was extremely nice and helpful. She even gave my wife and her baby sister a water bottle to help with the heat. The prices are pretty good, the facilities are clean and temperature controlled, and Trina even kept my wife and I in mind when someone left furniture to the company because they couldn't take it with them.
May 31, 2019
Google Public Storage Kirsten P (Wilddove)
The storage facility itself is a nice, clean location. My family and I feel that our belongings are in safe hands here. However in the customer service department, we find it wanting. When we call, nobody answers. When we leave a message, nobody calls back. To get simple questions and issues solved regarding billing, and other such related is like pulling teeth. We are not pleased a bit this at all. In a place where we pay our hard earned monry to store and keep safe our belongings, it feels frustrating and inconsiderate, as well as inconvenient to be ignored like this.
May 30, 2019
Google Public Storage Barbara Armstead
So helpful in everyway. Great person to talk to
May 23, 2019
Google Public Storage Kenneth Drake
Lisa has been very helpful and professional in my dealings with public storage wish everyone wish everyone was like that
May 16, 2019
Google Public Storage Sharlia Hicks
Lisa is AWESOME. She has been a joy to talk with and she always greets you with an 😃 and a friendly word. Keep up the good work.
May 14, 2019
Google Public Storage Daryl Davis
It's a storage place just don't loose the key to the lock on the unit your using hard to get help from them certain times of the day that's where they make more money off of you
May 3, 2019
Google Public Storage Kelly S
Lisa, was professional, knowledgeable, and patient. She listened to my situation and pleasantly guided me thru the rental. The climate control facility is clean, well lit and very well maintained, the unit is ventilated. I will definitely use this location for any future storage needs.
April 11, 2019
Google Public Storage John Hanson
Lisa and Angie were so nice to us and understanding in our move
April 11, 2019
Google Public Storage Jamie L
Lisa was very helpful
April 7, 2019
Google Public Storage Lord Kanser
Lisa was very helpful to my grandmother
April 7, 2019
Google Public Storage Lee Willox
Lisa very helpful during this stressful move
April 3, 2019
Google Public Storage DeShawn DeJarnette
Love it
April 1, 2019
Google Public Storage Greg
Angie and Lisa have been so accommodating and solution help to my every storage needs. They are tremendously helpful. Kudos for having such a great staff! Greg Wagnitz
March 24, 2019
Google Public Storage Antonio Ramos
Very helpful and sweet love doing business with Lisa . Thanks for being such a good and welcoming representative Lisa
March 22, 2019
Google Public Storage Michael Hurt
Lisa and Angie were very friendly and helpful.
March 19, 2019
Google Public Storage Carol Thomas
March 15, 2019
Google Public Storage Rianna Dominguez
Angie and Lisa were very helpful made me feel welcome.
March 15, 2019
Google Public Storage Nathaniel Washington
Lisa was great!!!
February 26, 2019
Google Public Storage Clarence F
Frendly fast service
February 23, 2019
Google Public Storage Jayna Wertz
Lisa was great. I was broke down with my car near your store and she help me out.
February 21, 2019
Google Public Storage James Acre
Here for an auction... Great service and candy!
February 20, 2019
Google Public Storage kecia Kecia
LISA WAS NICE PATIENT AND HELPFUL WITH ALL MY QUESTIONS AND CONCERNS
February 6, 2019
Google Public Storage Tiffani Fanning
February 4, 2019
Google Public Storage itbecameclear
my stuff has been here for over a year, still kinda in a rut. a few creepy characters come before closing, be alert, very odd.
January 24, 2019
Google Public Storage Lisa Addison
Lisa was Great and very helpful
January 23, 2019
Google Public Storage Pete Pellerito
My name is Cheri, even though it shows Pete's name, he is my son. I did not have an account. I opened up a storage unit and I was assisted by Lisa who went out of her way to make my experience very pleasant and she was very helpful. The lock had a bur and was not opening well, but Lisa found the maintenance man, and he fixed the lock while I waited. The whole process was done in a timely manner and with extreme professionalism. Lisa was very kind and the storage unit itself was clean and Lisa explained everything very well, from which door to enter and exit, to where to park. Overall....great experience. Sincerely, Cheri Pellerito
January 22, 2019
Google Public Storage Will Wright
If it had no stars that's what it would get my wife and I have two storage units which one fell behind cause for over a month she was in the hospital and I couldn't pay both we tried contacting the dm but no always went to vmail stated on the main office line sorry offices are closed how are main offices closed but u are holding auctions my mother in law was gonna pay the balance and they wouldn't let her they raise rent with no notice sell your stuff and the paper that was emailed to my wife one said 1/19 another say 1/21 and then another that say 1/31 as an auction date they sold it on 1/21 for 26dollars but wouldn't work with us to pay the whole thing but I talk to an attorney and they said that because of all the different dates on these letters they had to go by the last date which was 1/31 so they sold my stuff wrongfully thr only thing in it was a couch and cabinet a couple totes and as I explained to the property manager all I needed was the totes it had paperwork In them that cant be replaced we lose our home in june and just didnt have no where to put them but storage and now it's gone people dont care they wont turn that stuff in like there told she could have took out the paperwork I'm just sick with this place and I'm taking them to court I guess they should have had there dates together
January 14, 2019
Google Public Storage Cheryl Smith
The staff is friendly and very helpful. Provided cost information and showed and empty unit
January 14, 2019
Google Public Storage Tamika Robinson
They are overpriced!
January 10, 2019
Google Public Storage Beth Weber
Very nice person to deal with made everything easy
December 23, 2018
Google Public Storage Tahitia Lee
Lisa was very helpful and explained everything in detail. The place was very clean.
December 15, 2018
Google Public Storage Timothy Bittle
I would definitely recommend this storage. It is Very clean and Megan was very helpful and nice. Excellent customer service.
December 10, 2018
Google Public Storage James Walker
December 10, 2018
Google Public Storage Antiono Walker
November 28, 2018
Google Public Storage David I
November 6, 2018
Google Public Storage Gate To Heaven
The staff is fantastic! Especially Lisa. She thoroughly explained everything and showed me around the building. However, my first experience last night wasn't too pleasant because I had to wait around for a large cart to move my boxes. Sheila explained that the last few were stolen so the storage facility only had one card! I hope your corporation reads this and supply more carts in the near future. Perhaps they can be secured to the wall with chain and lock, and the customer can go into the office and retrieve the key for moving, and return after they've finished.
November 6, 2018
Google Public Storage Mary Scalise
Lisa Denny is wonderful ! goes out of her way and has helped me .Very friendly ..
October 31, 2018
Google Public Storage Dan __
Wendy was great.. I will recommend this storage.
October 30, 2018
Google Public Storage Emmanuel Delva
Wendy was great very nice and informative.. thanks for the help
October 17, 2018
Google Public Storage Joseph Parisi
Lisa was extremely helpful, courteous, and very friendly with quality service
October 17, 2018
Google Public Storage Keyontay Humphries
This review is based on the pricing and customer service I received before leasing space. Raj and everyone else I spoke with throughout the process were super helpful and polite. I called around and visited other storage facilities, but this location offered the best pricing and was cleanliest. My only criticism is that they cap insurance at $5k and the payment date is locked - you can't pick your payment date. Other companies allow you to pay a pro-rated rate if you move your Auto-pay date to a date after the 1st.
October 9, 2018
Google Public Storage Lynell Simmons
Like that the place is kept clean esp the bathroom. Also my hubby cut his finger and went to see Lisa for a bandage, she made sure he was ok and she went back and cleaned up the mess my husband left behind.
September 28, 2018
Google Public Storage Uday Khetani
September 16, 2018
Google Public Storage Debra Davis
September 15, 2018
Google Public Storage meduci LLC
Store was exceptionally clean and I was well taken care of. Lisa was the best!
August 31, 2018
Google Public Storage Hailey Karlin
August 15, 2018
Google Public Storage Kevin Londo
July 24, 2018
Public Storage Shanitra Wilson
I have been at this storage facility for 6 months; communication with management and supervisors to contact me for 4 of these months not possible. I truly needed a storage within a hour and I hate that this was the location I choose. I left a Message with district manager and office on 7/19 and still no return call.
July 24, 2018
Google Public Storage spi associates
MIKE," the Attendant that handled my storage account was Welcoming, Polite, Concise & Professional- this makes my second time around with Public Storage, meaning that trust and satisfaction was key in my decision to return a second time- "maybe, I'm due for a ($1.00 a month) incentive?" Thanks, Mike!
July 16, 2018
Google Public Storage veronica Garcia
great people
June 30, 2018
Google Public Storage Jazmine Moore
This is the first time my family has needed to use a storage facility. I was unsure of what to expect but the young lady who assisted me made me feel more confident in my decision. Also this location is very clean and well lit which made me feel good about the location we chose. Thank you!
June 28, 2018
Google Public Storage Paul Petrozza
Stefani is awesome!!!!!!! She help us decide for the right unit!!!! Everything is spotless!!!!! The whole process were perfect!!!! Thank You!!!
June 21, 2018
Google Public Storage Kristin Warren
Hailey was nice very good customer service
June 21, 2018
Google Public Storage Gospel Connection
The manager Stefani was awesome, she treated me nice.
June 18, 2018
Google Public Storage A Bazzi
Very clean friendly staff and easy to work with..the price is reasonable
May 13, 2018
Google Public Storage Kristina Rodriguez Mendoza
May 8, 2018
Google Public Storage Alfred Zane
May 3, 2018
Google Public Storage Adel Beidoun
Been using the company a few years and the manager Stefani that is there is great she is friendly and keeps property clean
April 19, 2018
Google Public Storage Dylan Smith
I came in today for the auctions and I was early so I sat in the office with Hailey and stefani and they were telling me about the property and explaining some good was to pack some things the right way. I was very appreciative of all the kind words and advice that they gave me today! You have a great set of girls here! Thank you a++
April 18, 2018
Google Public Storage Shri Nilakantha
Very kind staff and a friendly environment. Recommend this location.
March 21, 2018
Google Public Storage Rami A
One of the cleanest storage facilities in SE Michigan. Stephanie and Hailey are always cleaning and taking care of customers. When I was selecting a unit to rent, they took all the time I needed to make sure I was in the right unit for my needs. They went above and beyond to help me and I really appreciated it. I highly recommend this facility.
March 7, 2018
Google Public Storage Ahmed Imad
February 26, 2018
Google Public Storage Tuesday Harper
I rent 2050.. Stephanie was a great help with a very important matter! Great customer service!
February 24, 2018
Google Public Storage Dior Revel (king Dior)
Really just want to give a huge shout out to the employees that are VERY UNDERPAID out shoveling the snow when that big snowstorm hit I did not even expect them to be open let alone shoveling the place I got stuck and of course they helped me out best feeling in the world when you know someone is going over and beyond and they go a little higher THANK YOUUU
February 3, 2018
Google Public Storage maha salem
Stefani is very nice and professional. Great job
January 23, 2018
Google Public Storage Kevin Hill
A big thank you to Hailey and her mom for fantastic customer service skills
January 14, 2018
Google Public Storage Dyaa Alibraheemy
Price kept rising up till we run away
December 9, 2017
Google Public Storage Baby Girl
Came in to ask a few questions about a storage unit and saw Hailey and Stefanie one was out clearing the pathway from the snow and making sure the handicap parking spot was cleared for the elderly while the other was inside helping and answering all my questions. Both ladies have great customer service definitely a 5+ star review for these ladies! Keep up the good work!
November 25, 2017
Google Public Storage John Gurniak
November 15, 2017
Google Public Storage Buck Diane Scott
I called in for information about a storage unit and Stefani was a great help and super great customer service. If I was still a manager I would want her on my team working for me. You are lucky to have a great person at your company she was very helpful with what i needed to know... Thank you Stefani and Pulbic Storage. Diane
October 29, 2017
Google Public Storage Justin Perekovich
I made an online reservation on a Saturday around 3pm for a storage unit, and almost immediately after I hit the "reserve" button I got a phone call from Hailey confirming which unit and arrival time. I was really impressed with how quickly I was contacted, it was almost like I was directly linked to thier system with a person ready and waiting to help. I showed up about 30 minutes before the location closed. Again, Hailey was AWESOME! She was very friendly and professional. I needed to switch up the original size of space, without any issue she showed me one that would work. After everything was throughly explained, I was out of the door before they closed at 5pm. This location is clean and well kept. Staff is friendly, professional, knowledgeable, and very helpful. The rates are comparable and cheaper than most locations around the area. I wouldn't hesitate to recommend this facility to anyone.
October 24, 2017
Google Public Storage Carla Lewis
This is the cleanest, best lit storage facility I have *ever* used! And the customer service is stellar. Stefanie reached out to me mere minutes after I submitted the online request/reservation, and was simply fantastic in how she handled the transaction, the information and personal touch she brought to our visit, and the follow-up to make sure everything had gone well and we were pleased. Here's a 5+ star vote for Stefanie and the Public Storage facility she helps manage!!!
October 12, 2017
Google Public Storage Abby Villarreal
Clean building and units. Helpful and friendly staff.
September 27, 2017
Google Public Storage dearborn Erik (Biggles)
they some how Fail to have Carts
September 25, 2017
Google Public Storage Mary Ciavarelli
Appreciated the open mindedness of Stephanie who listened to my concerns during my transfer of services and made my transfer happen as it was proposed when following the online reservation procedure. Kudos to you Stephanie for being a good listener and your willingness to make what was leaning towards being a bad experience into a good one!
September 22, 2017
Google Public Storage Deborah Sullivan
Clean units. Nice staff.
August 21, 2017
Google Public Storage Sam Sagir
August 21, 2017
Google Public Storage Cristina Ewen
Kelley is awesome! Very friendly and helpful.
July 23, 2017
Google Public Storage Hass A
Thank you Stefani for handling all the paperwork and making it quick to move in. Great customer service and awesome rates.
July 11, 2017
Google Public Storage Danie J
July 5, 2017
Google Public Storage arwa a
Nice and clean storage units. Staff was amazing and so helpful! Debby helped me and answered all my Q's and has awesome customer service, thanks Debby! Prices are better thank other storage units in the area.
June 26, 2017
Google Public Storage T “Ms Tee” Fletcher
The place was very clean well-kept and lit. Kathie was there to assist us and she was very personable and professional she displayed patience in showing us around to see several different size units until we were satisfied with the particular unit we selected. thank you Kathie for your patience and your assistance. Terran
June 8, 2017
Google Public Storage Kings Kid
Great customer service from tiffany....She did a wonderful job.
May 17, 2017
Google Public Storage Clay Larson
Great service and rates!!!
May 13, 2017
Google Public Storage Debby Porter
May 7, 2017
Google Public Storage Lainie Pup
April 10, 2017
Google Public Storage J- S
Dont waste your money. Constant raising rent. Dont waste your time talking to anyone in upper management either, they dont give a $hit about you, or your stuff. Bottom line shop around, plenty of good little small mom and pop places in the area. Dont believe their crap they tell you here. Worthless.
April 8, 2017
Google Public Storage Tarita Johnson
The property manager Stefani was very nice and took care of me in a timely manner. The facility was very clean. I'm glad I selected this location.
March 9, 2017
Google Public Storage chopscissors
We needed a small space to store some extra inventory for our small business. Our most important consideration was a clean, well-maintained facility. This Public Storage fits the bill on both counts. The manager Kristine is friendly and helpful. The building itself is very clean and convenient to access. Highly recommended!
March 6, 2017
Google Public Storage Sam
Once again, Courtney has done it again!! Absolutely amazing customer service! Helped us out with another unit in dearborn. Thank you for your help appreciate your hard work and dedication!
February 23, 2017
Google Public Storage Kat Zirker
While going through this difficult time Stephanie & Emilee made me feel a little better. ...very professional and sweet
January 28, 2017
Google Public Storage Joy Holliday
Public Storage is a clean and secure place for your things. My service was excellent and timely.
January 23, 2017
Google Public Storage Latoya Chandler
Great place to rent storage. Kristine was great in every way. This is my second time renting and I'll be sure to use them whenever I need storage.
January 18, 2017
Google Public Storage Paige Ramirez
The facility was very clean and reasonably priced and christine the property manager was so nice. The only reason i am not giving them 5 stars is that the hours you can rent a cart are only until 6pm or 5pm which is not convenient for me as i work until that time.
January 17, 2017
Google Public Storage Shirley Bass
I found Public Storage and employees Kristine and Kelley to be the most professional and personable employees. They were so courteous, and patient while showing us the ropes of accessing the unit and how to lock and unlock the unit. I would highly recommend this Public Storage facility to all of my friends.
January 13, 2017
Google Public Storage Kimberly Kuhn
Kristine is so helpful. If not for her, I'd go elsewhere.
January 9, 2017
Google Public Storage Diane “editord2” DeVore
I only wish I had more to store with Kristine!
January 8, 2017
Google Public Storage WILLIAM BEYDOUN
Service was very good very informative and exactly what I expected to be the lady and the manager there named Christine did a very good job in explaining everything I need to know and show you the property and make sure that I know what I'm getting before I sent my paperwork good job keep up the good work
January 2, 2017
Google Public Storage michael rice
Very good experience in office. Kristine was wonderful & knew exactly what she was doing. Really professional.
December 31, 2016
Google Public Storage Christopher Wyzywany
Awesome experience every time I come in. Property manager treats you like family!
December 27, 2016
Google Public Storage Jonathan Stevanovic
November 29, 2016
Google Public Storage Steven Gusfa
Kristine was great! She walked me through the rental paperwork in a polite, friendly and professional manner. Thank You!
November 28, 2016
Google Public Storage Tonnina Harris
This was one of the best experience I have ever had Kristine was an excellent help so was very nice and polite she showed the VERY BEST CUSTOMER SERVICE I have ever received she made me feel comfortable with the unit as well as the location she explained everything and made sure i understood the paper work. I will recommend this storage facility to my family and friends. THANK KRISTINE
October 12, 2016
Google Public Storage Smith Smith
Kristine was definitely awesome! Very clean and good prices compared to other storage places...
October 9, 2016
Google Public Storage Twerk4bj
She is very nice
September 25, 2016
Google Public Storage Tonisha Shufford
Very clean and professional. Units are well kept, location feels safe. My sales person Kristine was very friendly and very helpful, especially being my first time using a storage building. She great with kids to! She made the process so easy and understanding! I'd definitely recommend this location.
September 18, 2016
Google Public Storage Daniel Jay
Why I like Public Storage is that Kristine is a very nice property manager here and she gave me so many options and help me out with so many things and got me the best deals so five starters for Kristine
September 17, 2016
Google Public Storage Joe Maiullo
Kristine was great and very helpful. Clean, safe, and easy to navigate.
September 16, 2016
Google Public Storage Nadir Alnajar
The place was very clean and tidy and the manager Kristine was amazing and wonderful she is awesome to work with
September 14, 2016
Google Public Storage Natalya Palmer
Kristine is great!! Professional and friendly excellent customer service she treated me like family. Very clean facility! I'll definitely be referring anyone I know looking for storage to this location.
August 26, 2016
Google Public Storage Cornelius Alter Ego
Very clean and well lit. Kristine takes time to explain everything in detail and is very patient with multiple phone calls and questions. A real pleasure.
August 25, 2016
Google Public Storage Sam Zimba
The attendant by the name Jasmine was very helpful and i was satisfied with the services lendered
August 21, 2016
Google Public Storage M
Kristine was very sweet!!! She was thorough on giving the information that was needed! Great experience!!!
July 19, 2016
Google Public Storage Backs on Lol
Excellent location and service. Kristine is very helpful and welcoming. I recommend Public Storage to anyone looking for convenient storage, Said
June 7, 2016
Google Public Storage Jeanae Saunders
Kristine is the greatest!! She is always friendly and professional, and I always appreciate the incredible customer service she provides. I'm glad that I chose this place. Couldn't imagine storing anyplace else. Thanks Kristine for all you do!!
June 6, 2016
Google Public Storage Joyce Warren
Kristina is always very helpful if I have any concerns or questions. Ps she always smiles and in a happy mood. Has a positive attitude.
April 29, 2016
Google Public Storage Alethia Sims
Good service, knowledgeable and friendly employees. Facility very clean. Only one negative: For a person with a disability it might require to much walking to get to an available unit.
April 26, 2016
Google Public Storage Carlotta Burrows
Excellent Customer Service by Kristine. Reviewed options, showed different units, saved me money with choices to suit my needs!!
April 23, 2016
Google Public Storage Lawrence Dykes
April 12, 2016
Google Public Storage Aaron Jackson
The manager Kristine is a very good person I would recommend this facility to anyone. The place alway clean. Kristine always has a smile on her face. I could tell she take her job real serious..
April 10, 2016
Google Public Storage Joseph Root
Nice facility, clean, well maintained, lit parking lot. I've been a customer since 2007 and plan to be one for the foreseeable future. Kristine was very friendly and helpful when I moved to a larger storage room. Thanks Kristine :)
April 7, 2016
Google Public Storage rufus marshall
Kristine was very professional
April 5, 2016
Google Public Storage Tonya Lovett
Great facility. I've been a customer for 9 years. Easy access, clean, well lit, Kristine is wonderful to work with.
April 3, 2016
Google Public Storage Rica Dildy
Kristen showed me Great customer service!!!! She explained everything to me in a professional manner. Welcomed me back N gave awesome tips~ Yesss, I would recommend to others
March 18, 2016
Google Public Storage SPIDERCOOKIE13
Love Kristine lyndsy
March 11, 2016
Google Public Storage Montiyah Pollard
Kristine Rocks! !! She made me feel right at home. The facility is really clean and you receive quality service. I feel my belongings are in good hands and most importantly SAFE. Thanks Again Kristine
March 5, 2016
Google Public Storage Charles Bonza
I needed to rent additional space and Kristine was very helpful assisting me in selecting an additional storage unit near my current one.
February 25, 2016
Google Public Storage Tahara Moncrief
Love this place, nice and clean! Kristine is the best! Very hard worker! 💖
December 28, 2015
Google Public Storage Makeba Juners
Kristine, is extremely friendly everyday when I go in to deliver the mail! Her interaction with the customers make me wish I had something that needs to be stored.
December 25, 2015
Google Public Storage melissa mumpfield
The manager Kristine was awesome, she treated me like family. The facility was clean and well maintained. I would recommend this location to anyone.
December 23, 2015
Google Public Storage Darrin Jones
My wife and I used the Dearborn location of public storage and had the pleasure of working with the manager Kristine, she is amazing, very informative and she just makes the storage experience so much easier, I highly recommend this facility.
December 22, 2015
Google Public Storage Richard Foster
I THINK THIS STORAGE SUITE IS ONE OF THE CLEANEST AND FRIENDLIEST SUITES I HAVE USED. I WOULD RECOMMEND THEM TO EVERYONE. THEIR PRICES ARE VERY COMPETITIVE WITH EVERYONE ELSE IN THE AREA. KEEP UP THE GOOD WORK KRISTINE.
December 15, 2015
Google Public Storage Paul Gardette
This place is awesome, great customer service .Kristen exemplifies great customer service with a smile , and professionalism. this is my second row do with this company I'm very satisfied and happy customer once again thanks once again
November 20, 2015
Google Public Storage Donna V
The move itself was stressful but Kristine, and everyone at Public Storage, made things a little easier. There responses were always quick, everything was explained clearly, and the site was neat and clean.
November 12, 2015
Google Public Storage Lori Lori
Kristine, the property manager, was a God-send when I was going through a terrible time in my life. Her assistance and patience with me was invaluable. I would highly recommend this facility and Kristine!! Thank you again...you are an angel. :-) - Lori
November 4, 2015
Google Public Storage Nonearl McClinton-Jones
Kristine was very helpful in explaining the documents I needed to sign to transition the account from my sister. She handled everything professionally with a friendly and warm touch. I know Kristine has done this hundreds of time, nevertheless, she wasn't presumptuous. I was pleased to be serviced by her. The environment was extremely neat, as well as, the actual storage units. I know that any further questions I may have will be handled properly and to my satisfaction. Kristine exemplifies customer satisfaction. Even Tazz liked her personality!!!
November 1, 2015
Google Public Storage Eddie Davis
Nina was amazing she was great thanks
October 30, 2015
Google Public Storage nelly thompson
Great Customer Service, Nina Saunders stayed to help me with a last minute emergency despite it being 6:00 p.m. will reccomend this place to anyone!!!!! They're the best!
October 29, 2015
Google Public Storage Mary Cathlene
Quick and Easy way to store my belongings. Kristine walked me through the whole process. Will store here again and again.
September 24, 2015
Google Public Storage Rico Salame
September 23, 2015
Google Public Storage LindaMaria Edwards-Sisco
The property manager Christine is AMAZING!! All of the staff I encountered were friendly and helpful. I'd give 10 stars.
September 21, 2015
Google Public Storage Daryl Palmer
Great service, storage needs well taken care of.
September 4, 2015
Google Public Storage Shardi Morris
This location has the best customer service! Nina assisted me, she was very patient and understanding of my situation and the urgency of me getting a storage unit. I had a house fire Monday and she did whatever it took to make sure i left as a happy and satisfied customer. She even stayed pass the closing time until i was complete. NINA YOU'RE THE BEST AND THANK YOU SO MUCH, YOU MADE MY SITUATION A LITTLE LESS STRESSFUL! I owe you LUNCH!😂
August 28, 2015
Google Public Storage Priscilla Lowe
Kristine was so down to earth and made me feel comfortable and took care of my storage and paperwork very fast, I recommend this place. Very fast and professional customer service.
August 13, 2015
Google Public Storage Jason Robinson
A Safe Secure and Clean facility that's staffed by Jocelyn, the helpful customer service rep.
July 29, 2015
Google Public Storage hassan almaamar
great service by Kristen great management love the way that they handle things thanks for everything
July 29, 2015
Google Public Storage F A
Thanks kristine for everything
July 16, 2015
Google Public Storage Andy Charchan
great place to store your stuff. love it here, so clean and nice. friendly staff too.
May 19, 2015
Google Public Storage punky drewster
Kristine and Jocelyn are very nice and friendly. Really enjoyed the experience each month seeing those two gals . Makes my day, keep it up over there!
May 9, 2015
Google Public Storage Jr Martinez
Really nice staff
April 13, 2015
Google Public Storage Wanda Jordan
Awesome service Nina was the best
April 13, 2015
Google Public Storage Laura Ray
I moved in today with a young lady named Nina who was ever so helpful. She informed me about the products that are offered and made my move in super easy.
March 17, 2015
Google Public Storage Timothy Godbott
Very friendly and helpful! I loved the service!
March 6, 2015
Google Public Storage nancy haddad
kristine was awesome ! helpfull and courteous... thanks kristine !
February 28, 2015
Google Public Storage John Breen
I was expecting a fairly low-key set-up with storage units outdoors and just to be handed a key; instead, the manager helpfully showed me all the many security features and conveniences that this facility has to offer. Good experience.
February 21, 2015
Google Public Storage James Pfeiffer
Kristine and Nina were very helpful. They responded quickly to my on-line rental request and answered all my questions. They are very polite and thorough. I just rented a unit today and its been very easy and smooth so far.
February 19, 2015
Google Public Storage Denise Wright
Nina was awsome
February 10, 2015
Google Public Storage Corey James
I just wanna say you can tell Nina loves her job. she was so fun & upbeat & that made my dads move so much easier. we were not even going to store with you guys because we sat at Allen Park location for almost 2 hours after we called & said we were coming in & waited for someone to show. After that my wife told me to go to the one in Dearborn & that is where everything changed. I mean we walked in super snotty & bad attitudes blazing & Nina even flirted with my father lol, someone like that is hard to stay mad at. she was quick even with someone being rude to her she didnt miss a beat. when we left we were in a better mood because of her service. thank you Nina, & sorry about the attitudes!
February 10, 2015
Google Public Storage SAM BAY
Hell to the yess service amazing fast nice kind and to top that kristen is the whole show she is amazing and very helpfull
February 8, 2015
Google Public Storage James King
January 29, 2015
Google Public Storage Ali
very friendly, very informative. Was in and done in a matter of 10 minutes. By far, the best service Ive received and Ive been to 3 other locations.
October 26, 2014
Google Public Storage Bianca Dave
It is very clean and Kristine is very good the price for my unit is a little high I do not think that they should be that high and should be able to get the lock when you first pay for the unit that should not be included in the price and stop telling people the first month is a dollar it is not.
October 16, 2014
Google Public Storage Angela Smith
Excellent customer service and my only complaint is concerning pricing of my unit. I really appreciate the property manager Kristine.
July 28, 2014
Google Public Storage Dolores Evans
Was pleased with the easy move-in. Kim and Kristine were both professional and responded to my needs in an efficient and courteous manner. Would highly recommend this Public Storage because of the security and staff that is employed there.
July 15, 2014
Google Public Storage Sandra Bejster
Excellent experience. Opening the storage unit was handled quickly and efficiently. We love your security features and insurance coverage (just in case). Working with both Kim and Kristine was a delight. Both are friendly and knowledgeable. I'd definitely recommend this location to others.
July 13, 2014
Google Public Storage Kenwood Ross
Kim, was very pleasant and easy to work with. Made it very clear and easy to store my items. I recommend the storage unit to everyone.
June 18, 2014
Google Public Storage Jennifer Prophit
Kim is awesome!! Great customer service.
June 12, 2014
Google Public Storage David Hunke
Kim was fantastic. First rate. Beautiful facility.
June 2, 2014
Google Public Storage Angel Lugo
Was a great experience. Very nice and polite
May 29, 2014
Google Public Storage Scott Wittla
Kim rules
May 29, 2014
Google Public Storage Justin Covell
Kim was very nice and got me everything I needed to make my movie as easy as it can be.
May 28, 2014
Google Public Storage Erich Klostermeyer
Kim was extremely helpful orienting me to the facility. Everything is very clean. Very happy with my choice.
May 23, 2014
Google Public Storage Hubert Sartin
Kim is spectacular! !!
May 20, 2014
Google Public Storage philipdillingham
Kim was a big help!
May 17, 2014
Google Public Storage Cornelius Haynes
Very nice no problem kim was a great help
May 10, 2014
Google Public Storage Alicia Nazelli
Very nice, Kim was super informative and helpful.
May 10, 2014
Google Public Storage Torria Wynn
Kim is awesome love public storage
May 3, 2014
Google Public Storage C Millard
Heather and Kim are fantastic!
April 28, 2014
Google Public Storage NIHAR CHAKRABORTY
KIM was very helpful
April 28, 2014
Google Public Storage Dimple Sharma
Kim was very helpful- I got there early and she was prompt to give me a call right before I arrived, she also warmed up the place with her vibrant and great personality. I recommend you talk to her about all your queries.
April 22, 2014
Google Public Storage Lastname Bailey
I came here bright and early and was serviced very pleasantly and offered great recommendations to make my stay pleasant. And got the 50% off which helps a lot
April 16, 2014
Google Public Storage Eric Barney
Heather was awesome her service was great!!!!!!
April 16, 2014
Google Public Storage Tasha Cook
Heather is great to work with Love her!
April 13, 2014
Google Public Storage Caprice Ansley
I had to rent a storage facility last minute and I reached out to Heather at Public Storage. She was so awesome and helpful! I really appreciate her professionalism. Thank you.
April 12, 2014
Google Public Storage Jill Klask
Heather was very helpful and nice
April 6, 2014
Google Public Storage Gregory Drewno
Heather was great she was here on her day off. The office and storage unit were very clean and neat.
April 6, 2014
Google Public Storage Ronisha Stiff
Heather was very polite and respectful, I would refer her to assist anyone who's trying to rent storage space!
April 5, 2014
Google Public Storage Roslyn Briscoe
Heather has been very helpful.
April 4, 2014
Google Public Storage Gwen Browen
Heather is very good at my situation and now kim is also great and patience. Very good employees thank you ladys for your help
April 4, 2014
Google Public Storage Juan Whitlow
Heather & Kim were very helpful and friendly. They make giving money away a pleasurable experience.
April 4, 2014
Google Public Storage MEECH JAY
Very nice place heather and kim are incredible
March 28, 2014
Google Public Storage Jay Virden
I love my public storage on Michigan from Heather,Kristien and Kim. They always gives me the best help and always leaves me with a smile. I will keep coming as long as they are there. Thanks for having these women around. Keep up the good work ladies Heather, Kristen and Kim.
March 24, 2014
Google Public Storage Ashley Allie
Kim was such a pleasure to rent a unit from!! She was very helpful and very upbeat!!
March 20, 2014
Google Public Storage Katina Butler
Heather and Kim are really nice, and very knowledgeable about the services they provide, the facility is very clean and organized. The customer service is excellent here!
March 16, 2014
Google Public Storage Robert Ross
Had a great time getting my storage space. Heather was great!
March 16, 2014
Google Public Storage Bill Abram
Both Heather & Kim are just great. Always a big smile, helpful, and courteous. Doing everything they can to make a stressful situation easier. Heather's loyalty and dependability to Public Storage is to be commended. She is the type of employee most businesses wish they had. I would hire her in a second if I thought I could.
March 15, 2014
Google Public Storage 326 Savage
heather is most helpful person i met and very funny. i would not go nowhere else as long as shes there
March 13, 2014
Google Public Storage Al Fenison
Heather and Kim are great
March 10, 2014
Google Public Storage Meredith Konik
Heather made the process of finding and reserving a storage unit during a long distance move a very quick and easy process. She was very helpful in answering any questions I had along the way and made me feel confident that her team at Public Storage would be able to assist in safely storing my belonging despite any difficulties in scheduling of cross-country movers. When I arrived at Public Storage Heather took the time to walk me and my husband through the storage facility and demonstrate how to access our unit and made filling out the paperwork to reserve our unit a breeze! My unit was clean and very easy to access and Heather was great about letting us know that she’d be available to help if we had any questions or concerns in the future. I’d highly recommend this storage facility!
March 8, 2014
Google Public Storage Holly Oshesky
Heather is fabulous. Super helpful. The facilities are neat and in good working order.
March 7, 2014
Google Public Storage GILBERT WILLIAMS
Good location great people. Ms. Heather is a very pleasant and funny person. Very clean and safe.
March 6, 2014
Google Public Storage Frances Ortiz
Kim was great. She made us feel comfortable and answered all our questions with a smile. Great place, it was very clean. Kim made it easy and we left feeling that our belongings would be safe.
February 28, 2014
Google Public Storage Angelia williams Williams
Heather & Kim have GREAT CUSTOMER SERVICE SKILLS!!!
February 28, 2014
Google Public Storage Dee Woodhouse
The Dearborn location has the best customer service! We have been at other locations yet we always come back. Heather and Kim are the best in their craft.
February 26, 2014
Google Public Storage Andrew Jorge
heather and kim.........it was a great experience....very thorough and experienced and easy....very fast and no headaches at all....i will always go to this location for my storage needs.....and refer any friends or family....thank you
February 6, 2014
Google Public Storage Chef Tiarajai Robinson
OMG! Heather and Kim was freaking Awesome I loved there professionalism lol. Being there was an experience they were fast and I was out there in 15mins flat good job heather and kim
January 15, 2014
Google Public Storage Ahmed Salame
Best customer service.. Always a great experience with Heather
January 12, 2014
Google Public Storage Rick Hastie
Heather at Public Storage was very helpful and courteous, she explained everything I needed to know about storing my property.
December 30, 2013
Google Public Storage Jennifer Thomas
Hi, I give Heather 100% for a great review; she is an excellent person since I’ve known her... Heather has gone over and above the call of duty assist me in completing my transactions in order to make deadlines… due to extreme emergency situations... If I could've gotten to the internet sooner without difficulty, this review would've been documented sooner... Thanks Heather… Happy Holidays to you...
November 27, 2013
Google Public Storage The Phantom
Heather has been very helpful in explaining the different prices and sizes and helping me to figure out what size would best fit my needs with patience and a smile she was awesome :-)
November 22, 2013
Google Public Storage Rami A
The Public Storage facility located in Dearborn is extremely Clean and Safe. My family and I have rented storage units at the Dearborn location for years and we have always been happy about the way we've been treated and felt confident about storing our belongings there. Heather has been unbelievably helpful and kind whenever I had a question or needed help finding the right unit for my needs. I fully recommend this property.
October 7, 2013
Google Public Storage Chef Eli
Dottie was very nice and helpful. The facility was clean and the reception area was bright and inviting. I like the facility because I am a return customer.
September 16, 2013
Google Public Storage Quinton Rice
I've been with Public Storage for 2 years now. I haven't experienced anything but quality service and professional staff. Everyone there is very helpful to my needs, even going above the call of duty to support in any way they can. If not for the property manager Heather, I would have left months ago because of Public Storage's policies and restrictions not being geared towards businesses and our needs. However, Heather and Dottie help to circumvent a lot of my issues with the overall system. As long as this staff is there, I'll be there!
September 14, 2013
Google Public Storage Eddie Beidoun
This storage has had exceptional customer service so far from the staff particularly with heather. I have two parking spaces and two storage units and have never had an issue. This storage is very clean and well maintained.
September 14, 2013
Google Public Storage michael kordonis
Heather did such a great job helping me find what I needed. Her smile radiated the room and it contagious. You guys have a wonderful employee.
September 14, 2013
Google Public Storage James Allen
Heather was pleasant, professional and extremely helpful. I no longer rent at Dearborn, but my experience there led to my choice to rent at your Taylor facility when i needed a convenient unit.
September 8, 2013
Google Public Storage Marianne Rayle
On 8/31/13 I called the 800 number to rent a storage unit. The only unit meeting my needs was at the Dearborn location. I needed to determine how far this was from me and whether or not I was interested in this location. They said they would hold it for 7 days. As soon as I hung up the phone, I got a call from Heather in Dearborn. She wanted to know when I was coming to look at the unit. I told her I had just hung up and didn't know when I would be there. She persisted in asking me when I was coming. I told her I didn't know my schedule at that time. She was very pushy and I stated to her that I felt like I was being scolded. She replied that it was good customer service. I let her know that I would call before I came So that someone would be there. I did make an appointment to view the unit. Heather was on duty when I went to see it. At this time she was friendly, so I was willing to overlook her rudeness on the phone. On 9/6/13 I called to tell them I would be in the next day to fill out the paperwork and pay the first month. I told her I would call in the morning to let her know what time I would be there. On 9/7/13 I called in the morning and spoke with Dottie letting her know I would be there at 4:00. She said that was fine. When I got there, the door was locked and no one was inside. I looked at the sign that tells when they will be back and the back side was displayed. I left a message on their voice mail telling them that I had been there at 4:00 and they were not so I was leaving. They did not call me back. No explanation, no apology, nothing. This is HORRIBLE customer service!!!!
August 25, 2013
Google Public Storage Denise Duren
Heather and Dottie are always pleasant and friendly. Know exactly what the needs of the customers are and takes care so that we are happy
July 28, 2013
Google Public Storage Dejuan Robinson
no problems with heather at all. she explained everything to the t. only problem was when i went to unload a couple was being stingy with the carts... lol.
July 27, 2013
Google Public Storage Quin Rucker
Heather was very polite she gave me a good deal.