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Address

1717 E Joppa Road
Parkville, MD 21234

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

410-870-5759

410-870-5759

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

410-870-5759

410-870-5759

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    10'x15'
    Online only price
    $ 87/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 87/mo $174
    Online only price
    Half Price Sale

    No Obligation

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    5'x10'
    Online only price
    $ 88/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 88/mo $117
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    10'x10'
    Online only price
    $ 106/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 106/mo $141
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 110/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 110/mo $220
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 253/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 253/mo $337
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    10'x30'
    Online only price
    $ 307/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 307/mo $409
    Online only price
    2 units left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Parkville Storage Units Available on East Joppa Road and Lackawanna Avenue

Parkville self storage can be rented at this Public Storage location on the E Joppa Road exit of I-695. We are open seven days a week to help customers get a handle on clutter with our over 710 storage units for homeowners, Baltimore commuters, and anyone who just needs a little more space.
Try our 5x5 and 5x10 storage units if you are a golfer needing a place to store gear for the nearby Country Club of Maryland or are an outdoors enthusiast that need a place for folding chairs, picnic gear, or water toys to use at Lake Roland.
The 10x10 storage unit can handle all of that, plus old books, out-of-season clothes, personal keepsakes, and light furniture. These highly popular storage units can fit the contents of a one to two-bedroom apartment. Most of our storage units are climate controlled storage units, which provides an extra level of care for your belongings.
Our large 10x15 storage unit can hold the equivalent of a two to three-bedroom house, making this a perfect option for customers doing home renovation projects that require them to store large items like couches, beds, dining room tables, dressers, and bookshelves. And if you want to avoid carrying those heavy items up a staircase, we have a limited number of outdoor units with drive-up access. Just park your car, truck, or van in front of your ground-level storage unit and load or unload with ease.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 321)

February 16, 2024
Google Public Storage Evelyn Dandridge
Ty was amazing she was so patient and helped me with my rental and made the process smooth
February 9, 2024
Google Public Storage Deborah Smith
Ty is wonderful she helps me everything I come inside joppa rd. Love coming to see her
February 9, 2024
Google Public Storage Carlos Garner
Meet Ty today at joppa rd she was awesome. Very patient and helpful
February 2, 2024
Google Public Storage Phillip Williams
Ty is the best she helps me Everytime I come to Joppa rd
February 2, 2024
Google Public Storage Le Verne Bobadilla
Ty is amazing i rent at another site but come all the way to joppa just to see her bright smile..
February 2, 2024
Google Public Storage Tuta Johnson
Visiting Joppa rd today met a wonderful young lady Name Ty she is outstanding and very helpful need more people like her I saw her helping out a few customers and she was nothing but respectful and patient..
February 2, 2024
Google Public Storage Scott Reveille
Ty was wonderful. She is really trying to get the place in great shape.
January 27, 2024
Google Public Storage Camela Daley
Ty is awesome Im glad I met her at Joppa today I been storing for a year and she is the best person I met yet
January 25, 2024
Google Public Storage john venus
Ty was awesome and helped me every step of the way. She goes above and beyond. Seemed like she was the only person there! Get her some help she deserves a raise
December 5, 2023
Google Public Storage Linda Linley
Ty did an excellent job in helping me pay my bill. She helped with setting up my new password to pay my bill online. Your company should hire more people like Ty.
December 4, 2023
Google Public Storage Lela Richardson
Very helpful and patient
December 4, 2023
Google Public Storage Ashley M
Just moved in and the service was amazing! The facilities were super clean and the front desk manager Ty was extremely helpful. I would recommend this place to anyone!!!
December 3, 2023
Google Public Storage Prettyy Ash
My experience with Ty thus far these past few months I’ve been renting my space has been amazing. She’s always smiling, very professional and incredibly rare to come across with such a great personality and does her job effortlessly with no issues. Thank you girrrrrrrl for my experience with PS.
November 28, 2023
Google Public Storage Ernest Bailey
Ty is wonderful she answer all my questions and was knowledgeable about everything
November 22, 2023
Google Public Storage Jim Horn
TY was amazing. First time experience, great customer service.
November 22, 2023
Google Public Storage Si Ben
I initially had no issues upon first moving all of my things into storage. Maybe three months in is when I realized there is a HUGE 🐁 problem. I brought my concerns to the staff and was advised they have a pest company that comes out. Well, either the pest compnay isn't doing their job or there is a bigger issue, whatever the case I'll be moving my things out due to the 🐁 droppings that seem to be common place and not too mention the monthly storage fee is going up. So Public Storage wants more money per month yet mouse droppings are a reoccuring thing. Makes sense to me.
November 19, 2023
Google Public Storage Howard Batiste
My overall experience with Public Storage was and still is fantastic. The ease of secure access via the app and the access control systems for security are great. Ty was the lady who helped with my registration, she was knowledgeable, personable, friendly, and helpful. I look forward to returning here in my logistically complicated move process as everything through PS with Ty made the storage process significantly more manageable. Additionally, Ty was nice enough to let me know about the low amount of carts(there's only 1!!!), assist in saving money with other unit sizes, helping with prepayment and automatic payment setup, and assistance in understanding the many forms an asterisk can be hand drawn in(lol). 5 out of 5 would recommend to any and everyone needing storage in the area, extra space storage loves hiking rates by 90% on whim, Public Storage is off to a great start with (claimed) 6 month fixed rates. Thanks Ty and PS for giving me a place to store my things with confidence!
November 18, 2023
Google Public Storage Larry McKnight
TY IS A VERY HELPFUL. Always greets me with respect, very professional, always smiling. I have heard her do the same for other customers when I was stopping by my storage. Please commend her, a rare find these days.
November 8, 2023
Google Public Storage Lakita Bennett
I love this place a lot they are the best.Ty is always helpful and respectful
November 8, 2023
Google Public Storage Teona James
I had a really good experience at the facility on joppa road the associate.Ty was very helpful and got me in a unit and out the door.
November 8, 2023
Google Public Storage JoAnn Myles
Ty was very professional and pleasant.
November 8, 2023
Google Public Storage Jasmine Beavers
Ty was great she’s very respectful and helpful very caring and always ready to help
November 8, 2023
Google Public Storage Lisa Brown
Ty was professional and helpful. She was readily available for any questions or concerns. Thank you Ty for all of your help
November 7, 2023
Google Public Storage Natalie Vari
Ty is an absolute pleasure and made me feel so welcome. Walking me thru process of getting signed up and I always see her around cleaning, I love how clean the facility is.
November 7, 2023
Google Public Storage Timexut Johnson
Ty is awesome ! I came in to make a payment from another location she was helpful and patient with me.. I think the next time I’m storing I will Come to Joppa rd location.
November 7, 2023
Google Public Storage Pamela G
Ty is very respectful and well manner. Storage place is very clean and well organized. If I could give her more stars I would..
October 25, 2023
Google Public Storage Brian Brown
She is one of this best employee
October 25, 2023
Google Public Storage kadeem clifton
The service was great and the facility is well kept.
October 19, 2023
Google Public Storage Elohim Payso
Ty is great, she is very professional
October 19, 2023
Google Public Storage T Te
Ty, it is a pleasure to have met her. She’s personable, pleasant and professional. The facility is always clean. I recommend, if you need any assistance to contact Ms. Ty. I would give her 10 stars if I could. Blessings to her and much success!!!
October 18, 2023
Google Public Storage Linda Hamilton
When I first met Ty at joppa rd. She was very professional, knowledgeable,pleasant and kind . I would recommend her to help anyone who needs assistance at public storage.
October 13, 2023
Google Public Storage Marshall Warren
Ty is very nice she helped me with me my whole rental. She very hard-working
October 13, 2023
Google Public Storage Justen Lee
Ty is a breath of fresh air at this facility.. I've noticed a tremendous change in the facility .. i started to leave but after seeing her and the new found approach to customer service! Ill be sticking around for a while! Keep her HERE!!!!!!!!!
October 13, 2023
Google Public Storage Cierra West
October 12, 2023
Google Public Storage justin goldstraw
Stop at joppa rd today met this wonderful young lady name Ty.. she was so nice she walked me to my unit because i always get lost and waited for me to open it and everything.. Place looks nice since I have not been here.
October 11, 2023
Google Public Storage Kimberly Gilmer
Ty is a excellent manager very well spoken, patent an ,very happy going person love her energy
October 11, 2023
Google Public Storage Tricia Foltz
Ty is very nice she showed me to my unit and was very professional
October 11, 2023
Google Public Storage Victoria Appah
Ty from the 1717 E Joppa Road Parkville MD location was very helpful with my move out process. She went above and beyond her duties and even comforted me in that stressful time. When I contacted them, she made sure I was able to get what I needed to have a smooth transition. I wouldn’t hesitate to use this facility again as long as she is there because I know I would be taken care of.
October 7, 2023
Google Public Storage Alida Gudaitis
So happy walking into public storage and meeting Ty she is so nice and professional
September 8, 2023
Google Public Storage Deandra P
The only things. I don't like are that when I go the bathrooms are locked and no bathrooms on each floor upstairs. And the gate coder is far from the drivers side going in and out of the gate.
August 7, 2023
Google Public Storage D R
Do not waste your money unless you have to... This place is dirty, bathrooms are locked most of the time and I received 3 rate increases within 14 months...this is a ripoff.
July 19, 2023
Google Public Storage Louis Giacchi
All they do is raise the rent.
June 13, 2023
Google Public Storage Grace Bryant
I do not recommend renting a storage unit here. We rented one starting a week ago and when I walked into the office to talk to the guy to get directions of where to find our unit, he acted like he didn't want to be there. Not helpful at all. Then, when we inspected it, we found mice droppings in it. I then called management to talk to someone about it, but no one ever called me back. Frustrated, I canceled our unit (unfortunately, probably won't get our money back) and am now renting a unit from a different company. This location at least isn't well-maintained. Even though I wish we had not paid for a unit before inspecting it first, I'm glad that we noticed the mouse droppings before moving our belongings in! Not worth our time, money, or the headache.
June 4, 2023
Google Public Storage sld719096 Daughtry
Teara was a great help on my move in
May 3, 2023
Google Public Storage Cynthia Hicks-Leeper
Would be nice if the managers returned your calls
January 27, 2023
Google Public Storage Rochelle
Ms. Tonya was helpful but next customer service should let people know that isn't a great place for storing a whole, just small storing because of the elevator.
January 18, 2023
Google Public Storage Danielle Lehr
I have had a unit here for less than 2 years, my rent has more tgan doubled in that time. I just emptied my unit after finding mouse droppings and a dried skeleton at the front of my unit and was denied a rent reduction or discount. Upon clearing out my unit we found much more mouse droppings along the walls of my unit. They couldn't even bother to notify people that they were having a mouse problem. No traps or poison anywhere, we had to ask for some to be put in our unit. The staff hasn't been responsive at all to this ordeal, the one who came up the first time to get the skeleton just crushed it with a broom and spread the mess.
January 15, 2023
Google Public Storage Nick Boellner
Your belongings will get stolen from this facility. It's not if it will get stolen, it's when it will get stolen.. Pay till it's someone elses property!
January 6, 2023
Google Public Storage Ellyce Johnson
Ashley is AWESOME! Truly professional, knowledgeable, helpful, kind & courteous. A true 💎.
November 1, 2022
Google Public Storage Suzanne Boellner
Nothing like finding out all your important stuff was stolen out of a locked unit. Not to mention that they kept the gates open for months so that anyone can get in . Thanks for the loss and the fact I paid to have my stuff stolen ! Not to mention they have a mouse infestation , and don’t lock security gates. And non working or no cameras! 1717 Joppa Rd location. Beware!
November 1, 2022
Google Public Storage Patti Potter
I wrote a review last week but it wasn't listed. Just want to warn anyone leading a space to be sure you ask about how to vacate the unit. We didn't find out that we would be charged for a full month regardless of when during the month we moved our items out of the unit. I would think they would prorate but they don't. We moved everything out and swept clean the unit on Oct. 6th but were charged for the whole month, allowing them to rent the space to a new customer. Isn't that double dipping? When I asked the employee at the front desk why that policy wasn't in writing, she didn't have an answer. I told her that we never received any notice that was their practice. I
October 24, 2022
Google Public Storage Benjamin Boellner
Do not place anything worth value in this facility. It will be robbed and stolen. This facility is robbbed every 6 or so months, and occurring more frequently. No cameras, gate is never working properly. Our unit was cut open at the ceiling and things stolen. What a joke!
September 26, 2022
Google Public Storage Nate Larson
Two weeks ago someone cut through the mesh ceiling, entered my storage unit through the ceiling, and rummaged around in my belongings. There doesn't ever seem to be an employee at the location, so I reported it at a different location and was told that a district manager would call me. They called once and left a message, but I keep calling back and cannot get them on the phone and they haven't called again. Meanwhile, they also haven't fixed the ceiling, so my unit is not secure. DO NOT RECOMMEND. UPDATE: After calling every day for a week, someone finally called back, but it was a regular worker that said that he was not empowered to do anything. He said that he could write up "my concerns" in an email to the district manager. The district manager was the one supposed to call me. UPDATE 2: I gave up and moved to another storage unit company. A regular worker checked me out and I showed her the gaping hole in the ceiling as the reason why I'm moving. She said that she could let the district manager know, although it is clear that management does not care. AVOID THIS PLACE. Completely unresponsive and un-professional.
July 15, 2022
Google Public Storage LENETTA GAMBLE
Ms Alveana was great, she went above and beyond to assist us. She took us to each storage to show us the sizes to make sure its what we need she was pleasant and genuinely nice. We had visited 3 other public storage that day and I was disappointed with customer service. Ms Athena was not aware of our visits to the 3 previous public storages until we finished and I told her and then she apologized and it wasn't even her place of business. She recieved this review because she was greatly appreciated. We didn't get the storage at the time because they didn't offer the discount promotion at the location but she deserved this review
May 30, 2022
Google Public Storage Kathryn Parke
I rented 2 units here in February to accommodate a relative's belongings during a cross-country move - this is a major expense. At the beginning, there were a couple of hand carts and (oddly) shopping carts. Not deluxe, but something. Since then the supply of anything that can be used to move heavy items has dwindled to - nothing. Families have been trying to move in entire dorm room contents in the hot weather having to hand-carry every item. The staff there are helpful but obviously this is beyond their control. Apparently a shipment of hand carts is late or something? If management cared, they would be doing something to rectify this, whether that's buying wood and wheels at Lowe's and making a cart or getting on Ebay or shopping yard sales for kids wagons or SOMETHING. I can't believe with the money this location pulls in they can't figure out a solution.
February 25, 2022
Google Public Storage Diana Washington
I love this location my daughter is renting here and I came in to pay her bill. Mary was super informative about all my questions and I mean all of them (had a lot) the location is surprising super clean and I enjoyed our convo thanks Mary you’re great def rent here at the Joppa rd location
December 10, 2021
Google Public Storage Cris Kibler
Recently, this location had metal plates screwed in along the bottoms of the walls, we happened to stop by while they were working. A few days ago we stopped in again for a few things to find all of our stuff had been covered in some kind of thick, white dust. Drywall maybe? I’m not even sure. It’s definitely not regular dust because it hasn’t been that long since the last time we were there. Some of our things have been ruined because of this. I’ve contacted the property manager and gotten nothing but voicemail and no call backs. I’ve emailed them with no response. The website lists no customer service number, so I’m about to call the reservation line and ask someone there to help me. I’m beyond upset.
November 15, 2021
Google Public Storage Alethea Smith
October 5, 2021
Google Public Storage Lateia gross
Great customer service
September 24, 2021
Google Public Storage Vincent Ebron
Excellent Customer service. Pricing packages are amazing. The employees helped me out alot with getting my storage set up and prepared my cancellation as well when needed. I wanted to make sure that I point out a specific employee who was very helpful so thank you Shaquille McCoy
August 11, 2021
Google Public Storage Janee P
The young lady Tasha gave me a lot of helpful information while I was buying boxes. will definitely consider storing at this location.
August 11, 2021
Google Public Storage Ka'pree Brantley
They have great customer service
August 1, 2021
Google Public Storage Qunita Stewart
Clean, drama free, smooth processing, professional! I was assisted by the infamous Tasha who truly delivered amazing service in assisting me with finalizing my reservation and showing me to my unit and even got me to get a nice sturdy lock! It wasn’t until I realized how much stuff I actually had that made me have to come back to get another unit and I met Queen Dalphine, truly heaven sent! Customer service was superb, smiling face, enthused atmosphere, courteous and truly professional, spoke with such grace and made my additional buying option just as smooth as the first one. I also got a voicemail from a Tyler who was was following up with me in regards to my rental unit and even he sounded as if he talked with a smile and was ready to deliver A1 customer service. Public Storage on Joppa Rd sure do know how to pick them. Truly pleased customer!! Customer service goes a long way and they have hit every point on point. Haven’t seen any wrong doing with the unit, truly clean and organized!
August 1, 2021
Google Public Storage Corey CWconcreteWatson
July 24, 2021
Google Public Storage t p
Exceptional customer service! Store manager Tasha took care of all the issues I had and got me on my way. Would DEFINITELY recommend.
June 23, 2021
Google Public Storage Tyrell M
Tasha in the office is great. I needed some boxes and she showed me the quick packs and it had everything I needed. 👍🏼
June 9, 2021
Google Public Storage Jonathan Davidson
I used to store with Ez-Storage but I’m glad that it was switched and they brought me to speed about the different change from EZ-Storage to public storage. I was pleased to see how clean and up kept the office space was.
May 20, 2021
Google Public Storage FBE Big Jay Dot
The Service there is A1 amazing the front desk employee are absolutely nice and it’s a wonderful experience all around
May 20, 2021
Google Public Storage Patrick Davidson
The customer service rep gave great customer service was able to answered all my questions I have no complaints thank you Tasha
May 19, 2021
Google Public Storage Tammy
I work for a non profit that assist a vulnerable population. I must say I was impressed by the way the store manager, Tasha, showed empathy and respect while getting us a unit that was financially manageable. Kudos to her and your team of professionals.
May 19, 2021
Google Public Storage Zybriah Murphy
Quality of this location is average but the customer service I’ve received has been nothing short of amazing. Specifically the front desk associate Tasha, she made my experience 10 times better. She was patient, efficient and receptive. She presented great service with a smile.
April 14, 2021
Google Public Storage Taylor Holley
Sandi is a fantastic property manager! The new public storage app is awesome and helpful! Great overall experience!
March 25, 2021
Google Public Storage Jon Barnette
Joppa rd public storage A1
February 20, 2021
Google Public Storage Damon Kimbrough
Came in to buy a few items, employee had great customer service
January 4, 2021
Google Public Storage kenera dodd
December 16, 2020
Google Public Storage Santonio Moore
Mary was wonderful to work with, she was very professional and guided me along to ensure that I made the right choices. I recommend this location to store your belongings. Thank you Mary.
December 2, 2020
Google Public Storage Patty Malesh
Mary (at the front desk) is AMAZING! I had to step in and deal with the storage unit we have had with Public Storage for years after my elderly mom started to become forgetful. This could have been a very stressful process but Mary took her time and walked me through everything I needed, even over the course of weeks when I would call or stop in. She remembered everything we talked about over the phone and accessed everything I needed carefully. Fantastic public service!
November 10, 2020
Google Public Storage Marvin Oduro
I wasn’t ready to move in just yet but the people in the office were so helpful in letting me know my options and I’ll definitely be taking advantage of the E Rental to save me some time when I move in this weekend
October 30, 2020
Google Public Storage Zach Dunbar
Mary was super helpful getting my unit all set up! Amazing customer service, quick and fast too! Answered all my questions and took time to show me the unit as well as how to open the gate and everything! Thanks Mary!
October 27, 2020
Google Public Storage Antonio Tobias
This place has very nice service I had talk to Mart she helped me out with everything she is a very kind person and helped me sort everything out. I definitely think this place is the way to go if you need a unit.
October 26, 2020
Google Public Storage Wayne Frazier
Management from District Manager down to Property Managers are excellent at this location.
October 15, 2020
Google Public Storage Ellen Diem
Will is awsome, he was extremely helpful. He has provided excellent customer service and had spectacular attitude.
September 30, 2020
Google Public Storage April Hall
I went in my unit only to find that all of my brand new furniture was stolen and when I told the front office I was told that this location was burglarized last year and 280 units were hit but they only notified the unit renters they believe were affected but never sent a courtesy notification to everyone for you to come and check your unit and no explanation was given as to why that was the case. However they have no problem notifying you when that bill is due or they are raising the rent or you’re late, no problems there.
September 25, 2020
Google Public Storage Raquel Nelson
The staff members Will and Shawanna were very nice and helpful. They helped me find the right size boxes that I needed to pack for my move. They are awesome.
September 16, 2020
Google Public Storage Diamond Green
September 16, 2020
Google Public Storage Niaja Swan
Shawanna was very helpful with assisting me in purchasing a unit ! Everything that I needed she helped me with. I know I bothered her over a million times but she was very nice. Great Job Shawanna
September 1, 2020
Google Public Storage Lucy Neary
August 25, 2020
Google Public Storage Keicha Wilson
Very nice
August 16, 2020
Google Public Storage raff696
Clean secure well lit. Friendly staff. Good prices.
August 10, 2020
Google Public Storage La'Toya Carter
I’m currently renting 2 units from the York Road location however decided to continue to deal with Will from the Joppa Rd location whom visited York Rd one time an showed amazing work. Very helpful professional young man. He goes above and beyond to assist customers. Definitely recommend they terminate The Whole staff and hire him permanently.
July 30, 2020
Google Public Storage Devanne Goodall
I received great service and insightful information about the rates of units and property benefits from Stephanie!
July 5, 2020
Google Public Storage Torrea Rose
Awesome property, Awesome up keep, Awesome staff! This one staff Shanice, she greeted me with a warm smile, very informative, and definitely should, if not already be property manager! Good Merch deals! GREAT Service!
July 5, 2020
Google Public Storage Puga Tayl
June 7, 2020
Google Public Storage Ian Ferrara
Very clean on the main level and 2nd floor. Temp was good.
April 14, 2020
Google Public Storage Joey Ventura
Overall 5 stars.. if I could give more I would. My experience was a culmination of a lot of things. first the availability of the units for rent, I was even given a walk through to various sizes in order to find what worked best for me. Second, the cleanliness of the facility, which for me is paramount considering my personal belongings are going to kept there for the time being. Lastly and honestly the only reason I am writing this review, the lost art of customer service. These days customer service is looked over, almost unexpected so when you find it you are almost in shock. That said I want to thank Public Storage but not for holding my stuff but for have Shanice at your facility being the face that greets those and helps them. Because in turn she is the face of your company.
March 17, 2020
Google Public Storage Wanda Jones
Ms.chanel was very enjoyable and so happy. she greeted me so nice and helped me with all my questions and issues. if you see this I really appreciate you .
March 17, 2020
Google Public Storage Jasmine Heart
Ms.shawanna was very helpful with me looking for a unit even though I did get one but she was very helpful and patient and I appreciate it .
March 17, 2020
Google Public Storage Jerseyboiitay
Ms. Barber was very helpful to me and my family, she made everything easy and sinple.
February 14, 2020
Google Public Storage Brittney Flucas
Great service from Will.
February 13, 2020
Google Public Storage Kevin Richardson
Will was very helpful and always gives out quick great customer service, thanks will!
February 7, 2020
Google Public Storage Joshua Peinado
January 31, 2020
Google Public Storage Brittney Flucas
January 25, 2020
Google Public Storage Angel Hardin
Ms Mary was awesome help me with finding the Rt unit I would need to place my belong
January 25, 2020
Google Public Storage Mariah Richard
The units are well kept and the locks are durable! Thank you Mary for all your help!!! Mary was very pleasant and got us the best deal!
January 21, 2020
Google Public Storage Nooky Trez
I was absolutely pleased to become a customer of Mary (Frances) at the Parkville public storage! She was awesome. Very helpful and friendly! I will definitely suggest this site to my friends and family.
January 21, 2020
Google Public Storage Will Harvey89
January 8, 2020
Google Public Storage Tanika Whitfield
Willie Green is the best. You can tell he knows his job very nice guy.
December 31, 2019
Google Public Storage Shawanna Townes
It was a pleasure working with Will. I came in to make a payment and he was helpful.
December 31, 2019
Google Public Storage Gary Barksdale
Great service! I had an issue that needed to resolved. The staff at this facility helped me fixed this issue right away. Thank you to Will and Mary. I would definitely recommend you use this facility.
December 31, 2019
Google Public Storage Peter Manzano
The public storage located on Joppa road it has the most warming welcoming customer service that I ever encounter they are kind caring and very pleasant people I am glad to be a customer at public storage in Joppa road and Gladdy to be serviced by Miss Mary and Mr. Will and I wish everybody a Happy.
December 31, 2019
Google Public Storage Jasmine Johnson
My experience here was phenomenal Will was a big help
November 21, 2019
Google Public Storage kandie Jones
The property manager Will is amazing! This facility is great and he has always been so helpful!
November 19, 2019
Google Public Storage Hannah Cantler
November 16, 2019
Google Public Storage Tom
WORST STORAGE PLACE IN MARYLAND. DO NOT WALK AWAY FROM HERE, RUN. Edit, I'm here today 11/16 clearing out.. no carts, bathrooms are shutdown. Save yourself from hard ache.
November 12, 2019
Google Public Storage Margaret Brown
Public Storage take automated payments from my card. My card was compromised so the bank put a hold on the account to issue a new card. This female employee called me on 11/11/19 @ about 5:30pm. When I tried to explain and screamed at me that “you don’t have the ability to pay and you are charged a late fee. She was so nasty I had to hang up without. Today 11/12. I tried to all the office to speak with manager and make a payment but all I get is a recording. I called three times.
November 8, 2019
Google Public Storage J J
Came in to get a unit last minute & Jonae was great. She was very welcoming & ready to assist me. Glad that i chose to do business with this storage!
November 2, 2019
Google Public Storage Ms Chambers
Jonae was absolutely amazing a few days ago I forgot to give her a review been kind of busy but thanks for the great customer service
October 30, 2019
Google Public Storage mallikarjun reddy
They don’t have enough Movig no carts, it’s so disappointing to wait with the load of truck for you to get the cart. It would be great if they have more carts than 2.
October 11, 2019
Google Public Storage sean brown
Great customer service!!!!
October 11, 2019
Google Public Storage Dakota Brewer
Great place pleasure to do business with
September 26, 2019
Google Public Storage Melissa Owens
Will is very helpful and personable. He made the experience easy. He was able to help me sign up online with no problem. The facility is well kept. Will definitely recommend this location.
September 21, 2019
Google Public Storage Andrew Burns
September 20, 2019
Google Public Storage Cris Hopkins
This place sucks
September 10, 2019
Google Public Storage Jeremy Foley
Candice was absolutely phenomenal!! She has a wonderful personality that is extremely welcoming. She made the whole experience so much fun! I can not recommend her enough!
September 7, 2019
Google Public Storage Jeffrey Thompson
Candice is a great person to deal with
September 7, 2019
Google Public Storage nicole Hahn
Usually don't do reviews but Candice was so nice and helpful. I had to come and acknowledge she was so professional and had a lot going on and was still smiling and helpful to everyone. Very good at multitasking. Thank you Candice
September 2, 2019
Google Public Storage Scott K
First time renting a storage unit. Will, the employee who helped me was great. He was very nice, knowledgeable and was not pushy. I highly recommend this Public Storage and I hope you get Will to help you
August 24, 2019
Google Public Storage Morgan Elam
Excellent service and information ... Candice was the best ... highly recommend
August 23, 2019
Google Public Storage Abdullah Amer
I have store and I been assist by Will and he was very friendly and professional. Thank you very much
August 12, 2019
Google Public Storage Jordan Hoston
Will was great and take care of me very well! Highly recommended.
August 11, 2019
Google Public Storage Brian K
I was really disappointed in my experience. After completing the documents online, I showed up to sign for my storage unit. The clerk's attempt to sell their insurance came across as very dishonest. His explanation made it sound like I had no other options. He tried to pressure me to buy it, but I knew better. I left there feeling like the whole operation is very slimy.... Between trying to trick people into buying unneeded insurance or paying the ENORMOUS markup on their locks and supplies. I will look elsewhere next time.
July 25, 2019
Google Public Storage Angel Morfa
Willie was awesome very informative and friendly keep up the great work
July 23, 2019
Google Public Storage tabitha dennard
Candice was very helpful and extremely polite. She helped me with alot of information she is awesome and deserves recognition for how she goes out of her way to help the customer.
July 19, 2019
Google Public Storage Mark Tenly
July 5, 2019
Google Public Storage Chakiris Coleman
Will is awesome. So professional, by being knowledgeable and friendly. He should be the face of Public Storage.
July 3, 2019
Google Public Storage S C
Will was very helpful and quick with getting things done.
June 28, 2019
Google Public Storage Fay Johnson Johnson
My experience was with both Candice and will even in all the frustration they made my visit very pleasant great work.
June 23, 2019
Google Public Storage Steven Hill
June 18, 2019
Google Public Storage chavon mcmillian
Typically, the point of making a reservation is to "reserve" a spot to move in your property. I received a call the day of move in, informing me that they had given my unit to someone else. No courtesy call BEFORE giving away the unit and now I have to hustle around the city to find another place.
June 15, 2019
Google Public Storage Thomai Hatsios
Candace was very helpful and the facility is clean and safe. Highly recommend.
June 15, 2019
Google Public Storage Suzi Fera
Candice hooked us up! She has GREAT customer service, greeted us with a smile, unending patience, and helped us get the most cost effective unit for what we needed! Ask for Candice!
June 14, 2019
Google Public Storage Frederick Traynham
June 8, 2019
Google Public Storage Christine Potyraj
Willie was very professional and helpful. He is a definite asset to the company. Our experience was flawless due to his help. I give Willie 5 stars in addition to the company.
June 7, 2019
Google Public Storage Leanna Bernsten
Will was the best ever! Great experience first time with strorage! Definitely recommend him!
June 4, 2019
Google Public Storage Ajene Atkins
Sydney, was more than helpful while assisting another customer and myself. She was able to provide me exactly what I needed in a timely manner.
May 31, 2019
Google Public Storage Roger Davis
I came to the Publis Storage location on Joppa Rd to ask questions about the a rental and meet Will. He was very knowledgeable and professional which is why I decided to use this location to store my items. The day I moved in to my space I rented Will was there again offer professional customer service.
May 28, 2019
Google Public Storage Star Wallace
Storage units, boxes, packing tape, and more
May 25, 2019
Google Public Storage Kiristen Harle
Willie and Taylor!! Are so kind and helpful and they knew exactly what they were doing! It was very busy in the office Saturday and they handled it very well. I’ll definitely be recommending public storage to all my friends and family, thanks again guys!!
May 16, 2019
Google Public Storage Patrice Renee
Came in to make a payment on my unit today, a guy named Willie assisted me, as he has in the past, he was very patient with me as I was in a rush, but he's always so polite and super friendly! Keep it up Will! You'll go far!
May 13, 2019
Google Public Storage Michael Ramey
Great facility!!! Awsome customer service!!!! Thank you Sarah!!!!!
May 13, 2019
Google Public Storage Jeffrey Jackson
I am not sure if its her personality or her behavior is a result of the company, but her tactics were agressive and deliberate. I dont like to be nickel and dimed, but she chose words that "i had to use there accessories" until i checked her own it. The unit was 78 in the store, but 65 online. Then i had to use her lock, at the cost of $19.99- until i asked if i could use the one in my pocket. Sarah! I am not sure who you deal with everyday, maybe those tactics work. But NOT TODAY. News Flash- your not the only Storage Company in the Area, i took my Business elsewhere.
May 11, 2019
Google Public Storage Baban Yara
It’s all about the manager Mr. willie. He well spoken very patient and he try very hard to make the customer to feel safe and well coming... nice and very friendly.... nice location recommended to anybody place to store
April 30, 2019
Google Public Storage tongela miller
Briah was awesome. Customer service was excellent!!!
April 27, 2019
Google Public Storage Derrick Chilly
This one of the best the properties you ever wanta to come to ,see Willie or any staff member!!
April 18, 2019
Google Public Storage Amber Kistler
I came in to look at storage units today. Stacey and Willie were very helpful and so pleasant. I will definitely be back when ready to rent.
April 12, 2019
Google Public Storage paul matino
Willie was very knowledgeable and helped us find the right storage unit to fit our needs. It was a very easy process and i would highly recomend this location.
April 12, 2019
Google Public Storage Tonya Hull
Willie the property manager is very respectful and help me out alot.. glad to have work with him
April 2, 2019
Google Public Storage lynda ruszala
March 27, 2019
Google Public Storage Libby Cochran
Willie is the best. He handled multiple customers with multiple requests professionally and courteously. I watched him and complimented his customer service skills. Best employee.
March 27, 2019
Google Public Storage Donnell Witherspoon
Saimah and Willi are great to work with and I love going there and keeping my things at that location they are always smiling and willing to keep customers happy and the place is super clean
March 15, 2019
Google Public Storage Jerry Marcum
Went in too get prices on boxes and tape stacey,willie,and saimah were a lot of help and very friendly
March 4, 2019
Google Public Storage Buddy Lakins
WILLIE WAS ABSOLUTELY AMAZING TODAY! 💯👍🏾💯👍🏾💯👍🏾
February 26, 2019
Google Public Storage JADA LLC
The customer service from willie was great, I will be vacating soon but would rent again.
February 22, 2019
Google Public Storage Peter Manzano
To whom it may concern I Peter Manzano am very pleased with the energy and commitment that the employees and especially Mr Willie Green give out at the Public Storage On Joppa Rd I am very pleased to say that I rent from the Public Storage On Joppa Rd.
February 18, 2019
Google Public Storage Charnetta Holman
Willie gets a gold star with his customer service.
February 8, 2019
Google Public Storage Rosemary Watts
Awesome service from Willie Received a better rate than the one I booked
February 7, 2019
Google Public Storage Kiah G
Came to joppa's public storage for some storage information and Willie was VERY helpful. My experience was super pleasant, and I definitely will continue my business with public storage. Good customer service skills deserve recognition.
January 22, 2019
Google Public Storage CLARISE CORNISH
January 22, 2019
Google Public Storage Jodie Levy
Willie was amazingly helpful! Always use Public Storage because it’s kept clean, safe and a good value.
January 20, 2019
Google Public Storage Eric Daniels
It was a great experience! All the people working were great and helped me with everything I needed to make the move go smoothly.
January 20, 2019
Google Public Storage Joshuah T
Simply put: Willie was extremely helpful and very friendly. Great employee.
December 28, 2018
Google Public Storage Valerie Ferrell
Willie was very pleasant, helpful and efficient
November 24, 2018
Google Public Storage Tina Kerns
Tyeisha was extremely helpful. She informed me of the different unit sizes and helped me decide what would be the best unit for me and my family.
November 17, 2018
Google Public Storage portia bailey
Tyeisha was very helpful and gave me all the info i needed about my rental. No question was left unanswered. And the property was very neat and clean.
October 16, 2018
Google Public Storage Elise Lewis
GREETINGS, I V'E had a Storage space at public several times in the past never had a problem until recently. this was the worst experience iv'e ever had. the workers were very unprofessional besides Josh cant remember his last name. i'm an officer i wk. Two jobs i went by to Pay My September Bill, I gave them a check for $150.00 not realizing i owed them $3.00 More When i saw the check cleared in my Bank account i assumed i was good for September. weeks later i got a phone call stating that i have a $30.00 fee for being late with my storage Bill, hurt my heart after they cashed my check. i'm struggling trying to make ends meet,and they took my money over $3.00 they Could've put on my next bill, immediately i Moved out by the 5th, and they are trying to Make me pay for another month. calling telling other people that i owe them. iv'e never experience this in the past, and they had mice. i'm very disappointed in public storage i was in love with that place in the past Now i can't recommend anyone.
October 1, 2018
Google Public Storage Michael Stuckey
Excellent service! Saimah and Minicka.These young women were delightful pleasure and professional in tasks. Yes they were very personal may you feel very warm and inviting they make me want to come back to use the service again and again I appreciate they gave me great time and explain everything to me efficiently they made sure I understand everything clearly.
September 10, 2018
Google Public Storage Paul L.
great facility! Taylor was VERY knowledgable and helpful - made getting a unit a breeze! Clean, safe, staffed with polite people, would definitely recommend!
August 28, 2018
Google Public Storage Lonzo Lucas
I’m sorry
August 22, 2018
Google Public Storage Desean W
Excellent customer service from start to finish. Taylor was great and helped me with any questions i had about the unit with great detail i really enjoyed the service
August 15, 2018
Google Public Storage Tekaira Brown
My experience there was very lovely. Taylor broke every little detail I needed to know about the place and she was very cheerful walking Into the place made me feel very welcomed. Made my visit there wonderful!😁😄
August 3, 2018
Google Public Storage Andrea Pariola
Excellent facility. The associate Taylor at the Joppa Road location is highly efficient friendly and very knowledgeable. The facility is clean and easily acceptable. I highly recommend this facility to anyone in need of a storage unit.
July 21, 2018
Google Public Storage Lauri Shipley
Great customer service. Joe B is a huge help.
July 13, 2018
Google Public Storage Boommetriczo
I would like to give a special thanks to the staff at this public storage for helping out with finding a hat proper box’s it would take to pack and what I’m hoping to store and what space would be most efficient for me. Thank you Taylor for you awesome customer service.
June 16, 2018
Google Public Storage zoomAroom
June 10, 2018
Google Public Storage Billy Burke
Joey B. was fast and efficient. Great customer service.
June 4, 2018
Google Public Storage Valerie Walker
Thank you Joey B, You really made my day! You were patient and explained all the details for starting the process of renting a storage unit. You also made sure I got all the discounts due me because I took the time to make a reservation before coming to your location! : )
May 29, 2018
Google Public Storage michael hickman
May 25, 2018
Google Public Storage Robert Wallace
Taylor was great. She was so darn happy and energetic. Taylor inquired about my needs, and made an evaluation of what size unit may fit those needs. She gave me the tour and I accepted. Also, may I point out the fact that she was absolutely spot on about my unit. If needed, I will definitely be a repeat customer!
May 21, 2018
Google Public Storage Jaquana Duncan
Very great experience and customer service. The manager, Taylor, was excellent with explaining different units and informing me on the process of renting.
May 16, 2018
Google Public Storage Hope Watt
May 11, 2018
Google Public Storage Jon Nieporte
Joey B. was great. Signing up for the unit was a breeze and he was super patient and helpful. Would definitely recommend this place for your storage needs.
May 9, 2018
Google Public Storage Taevon Bryant
Good customer service. Clean facility recommend to anybody that needs a storage unit
May 1, 2018
Google Public Storage Chris Faichney
Kudos the the Store Manager Taylor. She is a true professional. Her eagerness, enthusiasm, and attention to detail was extraordinarily infectious. I felt extremely welcomed and valued as a customer. Start to finish, the experience exceeded my expectations.
April 29, 2018
Google Public Storage Mia Mochin
The facility is well lit, clean, and safe. In addition, I received excellent customer service, most especially from Joey B. He is knowledgeable and patient. He really listened and guided me to make the best decision for my situation. I highly recomend this Public Storage location.
April 23, 2018
Google Public Storage Mikayla Musco
Best service they could have provided me with! Joey helped me get everything(boxes, tape, bubble wrap,etc) into my little car in the rain and Taylor made the process of getting a unit smooth. Great experience Thank you!
April 14, 2018
Google Public Storage Lorrie Race
Excellent Customer Service. Taylor was exceptionally polite, was quick and efficient, and made my registration process seamless. The facility is clean, easily navigable, and definitely worth the affordable cost.
April 9, 2018
Google Public Storage Keryl Cryer
I went to this location on a Sunday at 4:45, expecting them to stay open until at least 5:30. Little did I know that they were closing at 5. Still, Joey B. was just as accommodating as if I had walked in at 10 that morning. He went over the prices and showed me an ideal unit, obviously staying past closing time to get me squared away. Talk about first-rate customer service! And the facilities are clean and well-cared for. I'd recommend this Public Storage location to everyone!
April 2, 2018
Public Storage Destiny Douglass
What the latest you can pay your bill
March 31, 2018
Google Public Storage Cynthia Otieno
Excellent and prompt customer service the day I obtain the unit. I reserved online and got a call from a young lady about my reservation. She was very kind and polite. When I got to the facility, Joey B. was so nice and kind and took care of me immediately. Very clean building and the storage space I had was perfect. The next day I had problems closing my unit early in the morning and I came back and both employees was very kind. And the lady walked with me and helped me secure my unit. I would recommend this facility for anyone who need storage space.
March 22, 2018
Google Public Storage Derek Bernhert
Awesome package deals thanks Drew
March 14, 2018
Google Public Storage Jd D
Shakari was very knowledgeable and helpful
March 11, 2018
Google Public Storage Robert Weins
Worked with Joey B. to get setup and everything went smoothly, he was very helpful. The facility looks clean and well kept. Only complaint was that there were only two carts for moving stuff into the facility.
February 26, 2018
Google Public Storage Amber Vandenburg
Had a great experience. Joey B. was very kind and helpful
February 17, 2018
Google Public Storage Mercy Burke
The staff member Joey B was very friendly and professional, he answered all of my questions and conducted business efficiently.
February 14, 2018
Google Public Storage Neil Dembeck
Great service. Joey in particular is very friendly and helpful. Highly recommend!
February 14, 2018
Google Public Storage B. H.
February 13, 2018
Google Public Storage Kenny Dickens
I came in today Kendall was very helpful with suggesting me a storage unit today.
January 26, 2018
Google Public Storage wtf kevin
January 14, 2018
Google Public Storage Dan Berwanger
Rented a storage unit today, not my first experience with this property. Got helped by a fella named Joey b. He's helped me on a few previous trips always helpful and ready to work, overall a real swell fella and great person to deal with.
January 2, 2018
Public Storage Doree Harootunian
When you think that it can’t get any better it does! Two years ago, after extensive research, we selected the Public Storage facility located at 1005 Route 70, in Brick New Jersey. It is easily accessible, clean, well maintained, with competent Staff. Recently, a new manager named Courtney was hired. She has helped me numerous times along with Mathew, and her fellow employees. Courtney is knowledgeable, patient, and highly courteous. At all times, she goes out of her way to detail pertinent information and the various options of public storage. She and her Staff have done a seamless job, and excel in managerial skills and customer service.
December 29, 2017
Google Public Storage Big Cat
I pay my bill for my storage unit at dolfield and realize the young lady Royelle wasn't at that location anymore she's now at Joppa location so I followed also what a great person/worker she is and I love to deal with her I believe she handle business very well. Joppa have a Clean office by the way.
November 3, 2017
Google Public Storage Niece Alesci
Staff very professional and efficient. Property very clean and location easy to find. Joey B was very knowledgable and helpful about storage and your companys products. He is a great asset for Public Storage and would be for any business. Thank you Joey B for all your help. Nice job Public Storage for bringing Joey B aboard...Denise Alesci- Crawford
October 29, 2017
Google Public Storage Rebecca May
October 5, 2017
Google Public Storage Don Homberg
Have been a customer for a couple of years. Needed to downsize my unit. Blair was courteous and helped make the transfer easy and simple. Would recommend to others.
September 1, 2017
Google Public Storage Marlo
I was looking for and clean affordable unit with climate control. I was home for three days and had to move a lot of things. They made it very convenient and the staff were friendly. The young lady shocked me when I came back the second day and she said my name. Now that's customer service. The store manager was amazing also. Any questions I had they were answered. I love my storage unit. It's a very clean facility.
August 31, 2017
Google Public Storage Dr. Danielle R. Green
Kiara provided excellent customer service. She is very knowledgeable and went over the entire process by providing very detailed and specific information regarding my storage rental options. The facility was very clean and well lit.
August 29, 2017
Google Public Storage Lakiesha Williams
Just a pleasant experience. Kiara and Julian were very pleasant and helpful.
August 29, 2017
Google Public Storage Timothy
Convenient
July 30, 2017
Google Public Storage Matthew Iannone
Kiara rocked!!
July 25, 2017
Google Public Storage Michael Peterson
Excellent service, Kiara was a big help!
July 20, 2017
Google Public Storage Michelle Mullen-Pearce
Excellent service and clean facility. Kiara was particularly awesome. She was super helpful and friendly when I forgot my paperwork. Highly, highly recommend!
July 17, 2017
Google Public Storage Holly Ryer
Very friendly and responsive office staff!
July 17, 2017
Google Public Storage Patrice Pitts
The staff is very friendly and his nice clean and neat
June 29, 2017
Google Public Storage Monyett Capote
The staff is friendly and helpful.
June 26, 2017
Google Public Storage Brian ten Siethoff
Excellent, friendly, quick service. Very well-managed facility.
June 15, 2017
Google Public Storage Stephanie Costa
Clean
May 3, 2017
Google Public Storage Carrie Leahy
Blair at public storage on Joppa Rd provided wonderful service! I needed to reserve a unit in a hurry and shortly after I reserved online he gave me a call to discuss the reservation and my needs. When I came in to start my move in he was welcoming and showed me my options when I wasn't certain exactly the size unit I needed. Really great service, I highly recommend!
April 23, 2017
Google Public Storage Mayur Goli
Good storage space but very expensive
April 19, 2017
Google Public Storage Tonya Oliver
Blair was extremely patient, informative, and helpful. She was the BEST!!!!
March 31, 2017
Google Public Storage Em Cami
Excellent facility with easy road access...always friendly and helpful staff...storage areas are always clean and bins have wide lanes with excellent lighting...with many competitors in the area, this one is as good as it gets
February 7, 2017
Google Public Storage Khalilah Ali
Each time I came into " my" public storage...I was always greeted with utmost kindness whether I was coming into the business office or just to visit my storage space. Someone was always willing to stop and ask me what I needed, how could they assist or make my visit there easier, more tolerable etc...many times I just stood chatting with employees of public storage about everyday issues while waiting on my ride or otherwise. My storage space and entire area in the office and where the storages were located were neat...clean....I would definitely recommend Public Storage to family members/ friends alike!
December 29, 2016
Google Public Storage Elias Darraj
December 5, 2016
Google Public Storage Arlene Randolph
Works well
October 25, 2016
Google Public Storage C Randallramos
This is my second time having to use a storage place and once again Public Storage out in Parkville made it a breeze. Fast and friendly service by Miyoko had me need and out in no time. She walked me through the property to my unit and went over all the paperwork with me with ease. Having to store stuff is never fun, but thank to Miyoko and Public storage it didn't have to be a headache.
August 13, 2016
Google Public Storage David Brown
Margo and Dot are wonderful and I love the service that I got at the public storage on Joppa Road they were excellent.....good job ladies
July 30, 2016
Google Public Storage Matthew Zahradka
Margo and Dot were extremely helpful and very informative. I would recommend this storage unit to anyone
July 20, 2016
Google Public Storage SUNG NAM
Very helpful. Torrea was the lady who help me with all the process. It was easy. Thanks
June 2, 2016
Google Public Storage Brian Doomsday
This location's best asset is Shelly. She is very polite, helpful and has gone out of her way on several occasions to take care of me. I appreciate the service. Keep up the good work and give that girl a raise!
June 1, 2016
Google Public Storage Marty Bacon
Shelley is one of the best and most sweetest finest in helping our needs. Thank you
May 30, 2016
Google Public Storage Patti Rector
Public storage is a convenient location..I have had great service, Shelly has been accommodating each time we have moved, and pleasant to work with..
May 28, 2016
Google Public Storage Randy Barger
Shelly help me the property manager here at Joppa she is very nice and kind oh I forgot funny . She been here for years I love here and she helps me with everything . Thank you Shelly I appreciate everything.
May 28, 2016
Google Public Storage Taylor Gentile
I love this location . Shelly tay and Shannon are really good at what they do .shelly help me replace my lock and help me with my storage needs . This location is one of the best as far as customer service . If you need to store your furniture come to Joppa Ed in Parkville md . Thanx ladies for the help and being concerned .
May 28, 2016
Google Public Storage Dwayne Miles
Shelly and Shannon are very nice people . This location is the best . If you need to store your items store at Joppa Rd . This location is also hiring . The people here have good attitudes . Thanx ladies
April 13, 2016
Google Public Storage Keith Miller
April 5, 2016
Google Public Storage Bob Bialek
Shelly is great! She worked hard for us and we greatly appreciated it! I hope that Public Storage realizes what a valuable employee that they have!
March 30, 2016
Google Public Storage Tamara Combs
Shely was amazing and so thorough. I was extremely please with the customer service that I received!!!
March 21, 2016
Google Public Storage Harry Sturgis
Great service! Tay was great to work with!
February 26, 2016
Google Public Storage Amber Vandenburg
I've never rented a storage unit before. Shelly was extremely helpful and walked me through the process. She was kind, cheerful, and very knowledgeable - ensuring that I understood the contract I was signing. I had a wonderful experience and encourage anyone to use this Public Storage location
February 23, 2016
Google Public Storage Lady Misfit
I've been packing for the last month,Shelly has been the best. She is very knowledgeable when it comes to packing supplies. I will recommend this facility to all who ask about storage. Thanks Elle
January 30, 2016
Google Public Storage John Connell
Great customer service, clean units, good prices.
December 14, 2015
Google Public Storage missy knight
Brianna was very patient and informative. She presented well and maintained a professional attitude. It's nice knowing that your belongings are being secured in a nice and clean place.
November 17, 2015
Google Public Storage Megan Sigal
The Manager is the best! She will do any thing she can for you!
October 15, 2015
Google Public Storage Earl Toles Jr
I had this storage locker for sometime now each and everytime i go there i'm always greeted with a smile and a friendly hello , Shelly has always been very helpful when it came time for me to move stuff in or out. I would rate this facilty 5 stars.
September 16, 2015
Google Public Storage michelleronda
I had a wonderful experience at Public Storage I am a returning customer. I would really like to thank Shelly she went above and beyond to help me with a pricing situation I had while trying to rent a storage unit. I would recommend this storage location, they have friendly staff and a nice clean, well lite storage area.
August 31, 2015
Google Public Storage Michael Mcdowell
Brittany was respectful and the store was clean
July 31, 2015
Google Public Storage Erin Cannon
Stopped by the store a few days to purchase some supplies. The young lady, I think her name was Shaniqua, was able to suggest and provide me all the packing supplies I needed for my move and even some I didn't know I needed. She was very knowledgeable about the products and my boyfriend was so grateful that we didn't have to make several trips back and forth for stuff we missed like the last time we moved.
July 3, 2015
Google Public Storage Desmond Hazel
Coming to this location in a really right bind, Shanikqua was an excellent and patient person when attempting to service my situation. She was able to find me the perfect spaces for my storage needs. I would recommend this place to anyone who needs storage in the Parkville location.
June 18, 2015
Google Public Storage Peter Hoffman
Nice people. Clean facility
June 7, 2015
Google Public Storage Diamond Jewels
I received great customer service from Shanikqua. I called and she answered all my questions. Some people have attitudes and get smart but she was polite. I will suggest everyone to store their items here.
June 2, 2015
Google Public Storage Joyce Howard
Shanikqua did a awesome job she's a great sales person
June 1, 2015
Google Public Storage Susan Porter
Shelly has been most helpful in setting up my storage unit. She is always knowledgeable and friendly. She is an asset to your organization.
May 29, 2015
Google Public Storage Stephanie Bruns
Shelly was great! used same location before and Shelly took care of me so I am returning again :-)
May 25, 2015
Google Public Storage Chris Stinson
Excellent customer service and will suggest to others for their storage needs
May 25, 2015
Google Public Storage Stephanie Caldwell
I stopped in for packing supplies. They were very helpful. So many parts of moving are a pain and unpleasant but stopping in to get supplies and advice here was really pleasant and positive! Thank you Shanikqua!
May 25, 2015
Google Public Storage Marilyn Hackett
Awesome - yippee shanikqua
May 25, 2015
Google Public Storage Angela Green
I have been provided with excellent by Shanikqua.
May 24, 2015
Google Public Storage bellstar57
I have been a customer at this site for awhile. I love it. I love the service I have been given. Shelly have always been very helpful in meeting my needs. She greets you with a smile, always. She answers my question so that I can make an informed decision. No matter how I'm feeling she greets me with a smile, making me feel welcome at all times. Both Shelly and Natarsha have been very helpful and I appreciate them both. I also love that this location is always clean and well lit. Carole
May 24, 2015
Google Public Storage Celena Christian
My mom stores at this property and Shanikqua was very helpful we was putting things in her unit and she came and asked if we was OK and if we needed anything I just want to say great customer service
April 27, 2015
Google Public Storage JESSE JAMES
Storage made simple. Thank you Ladys.
April 14, 2015
Google Public Storage scott sewell
I had a wonderful experience this public storage its always kept immaculate I see people cleaning up around the grounds through the hallways checking doors making sure everything is locked and secured Shelly was wonderful
April 11, 2015
Google Public Storage Daina Barrow
Very good,excellent customer service will use ur service again thank you Shelley marisa and clark
April 3, 2015
Google Public Storage Tierra Booth
They made it work to suite my needs thx Clarke and Marisa
April 2, 2015
Google Public Storage Antionettea Etienne
Shelly, facility manager is a Doll. Wonderful employee. She has assisted me for the past 7 years off and on as I traveled the world. God bless her.
March 30, 2015
Google Public Storage Cyndi Martin
Excellent service and unit. Even my father, who's truck I used for the move, was impressed (and he doesn't impress easily)
March 30, 2015
Google Public Storage Lolita E. Walker of lolitawalker dot com
Shelly was awesome at our first visit and even saved us a trip back when went back to exchange boxes and accidentally left receipt. Super helpful service.
March 23, 2015
Google Public Storage Hunter Geckle
I came into public storage shopping for a unit to store my stuff while im away for spring break. Samantha was a great help with showing me the space and answered all my questions. very pleased and very respectful employee.
March 10, 2015
Google Public Storage Darlene McDonald
March 7, 2015
Google Public Storage emmanuel ifebigh
Shelly and eddy were the best ever! Excellent service as usual. Will tell all my friends to come here
February 19, 2015
Google Public Storage Lindsey Franks
I just opened a storage unit for the first time, and Kim made the process very easy. Samantha has also provided excellent customer service. I haven't had a negative experience, or even a neutral one, at this Public Storage location. Thanks, Samantha and Kim!
February 19, 2015
Google Public Storage Walton Lucius
During my stay with public storage for the four years with Shelly alway treated me with a very good hospitality every time I came in to pay my monthly payment
January 30, 2015
Google Public Storage marc hall
Im a young guy but I've been renting at Public Storage for a few years now. The staff are always polite and professional. The property manager Ms. Wood always deals with customers in a timely manner. Also she is very thorough. She makes sure I have everything I need before I leave. On a scale from 1 to 10 I'd rate Shelly Wood and the E Joppa Rd Location an 11. Public Storage is the best. It's always clean. It's never too hot it's never too cold. And my units have always been easily accessible. Thank God for Public Storage.
December 27, 2014
Google Public Storage Peter Glover
Had a great experience at public storage on joppa road. Had great customer service and very clean ! Norm and Shelly where very helpful with all my questions. I will definitely recommend this facility to my friends and family.
December 13, 2014
Google Public Storage Shaun C
Shelly is a wonderful sales rep. she is always courteous & helpful every visit. she is the reason that I returned this location a 2nd time.
December 13, 2014
Google Public Storage Danielle Stewart
I have been with this place before and I came back for the best customer service from Shelly
October 9, 2014
Google Public Storage Claude Monaghan
Very friendly service, very clean property.
October 7, 2014
Google Public Storage Alan Bernstein
I went to Public Storage on Joppa Rd looking to store my vehicle. I met Shelly, the manager, who showed me a climate controlled 10 by 20 garage space that was perfect! She led me through all the details and showed me how to operate the gate. She led me through the forms and made sure I was fully acquainted with the terms and that I was happy with everything. She's great. This is the place to go when you need affordable and secure storage. Don't forget to ask for Shelly, you won't be disappointed!
October 1, 2014
Google Public Storage Kymberlee Goldstone
Here at the public storage renting a space, Shelly was the person helping me, she had great customer service. My storage is affordable, security seems great, and the manager Eric as well had great customer service. I would definitely rent from here again !
September 20, 2014
Google Public Storage Sam Marlow
The manager, Shelly, provided exemplary customer service. She made acquiring storage space an easy and enjoyable experience. The facility was what I expected: clean, neat, and bright. Shelly needs to be taken good care of within your corporation because a lessee tends not to think about the rental payments as much when you have people with good energy such as Shelly providing your service.
September 17, 2014
Google Public Storage Larry Adler
I have had storage space at this location of Public Storage for 5 years. Shelly and her team are the main reason I've stayed at this particular location. I am always greeted with smiles and courtesy. They are very accommodating and will go out of their way to solve any issues that may arise. The building is clean, temperature-controlled and easily accessible. I highly recommend the E. Joppa Road location of Public Storage .
September 3, 2014
Google Public Storage Tim Burton
Shelly gave me excellent service. She was informative and answered all ky questions. Will definitely refer all my friends to this location for storage needs
August 24, 2014
Google Public Storage S P
The staff here is amazing! Pleasure to work with Shelly and her team on more than one occasion. I own a storage locker at another location and get great treatment every time I visit. A must consider for anyone looking for great service beyond a simple transactional experience.
July 8, 2014
Google Public Storage James Baseman
Everyone there was very polite and helpful, the place was clean and well lit. Go and talk to Shelly!
July 1, 2014
Google Public Storage kay s
Customer service was great yesterday. I promised to give a young lady a review.
July 1, 2014
Google Public Storage Kim Lucas-Purnell
My visit was pleasant they were professional and helpful they made my move easier.
June 29, 2014
Google Public Storage Albert Williams
Transfer to another unit was a success. Good customer service by trainee
June 29, 2014
Google Public Storage Mark Bennett
Came in today to purchase some merchandise and Khadijah was great! Very energetic and sociable! I think she deserves a raise.
June 22, 2014
Google Public Storage Adrian Hernandez
June 3, 2014
Google Public Storage G Walker
Excellent service..alway treated with a smile.
June 3, 2014
Google Public Storage Dicky Davis Davis
Shelly has always been very nice about the way she does business n very professional about public storages business n very polite, n she the only one i let wait on me
June 3, 2014
Google Public Storage Lois Behles
Super great!
June 3, 2014
Google Public Storage Phantom Plus
These ladies was awesome they helped me buy the storage pak 59.99 helped a lot.
April 23, 2014
Google Public Storage Simi Stylezz
Can't complain with the service. Shelly and Eric provided me with great care.
April 4, 2014
Google Public Storage Oluseyi Emiola
Tania is so great, so caring and with great customer service. She was very helpful.
April 1, 2014
Google Public Storage Chrystal Kemp
The experience I received was very welcoming, pleasant, friendly, inviting!! I was greeted with a smile and open arms, as if it was my own family. I felt very comfortable and at ease. They took the time to answer each one of my questions, they explained each and every step and the cost to me, they took me on a tour of the facility and showed me how to operate the storage doors. The smiles and pleasant attitude of each one of the associates, made me feel very warm inside. They joked, they laughed and to me that is a plus. Customer Service is a plus in this day and time, with so many people not knowing how to present themselves to the public. But, Shelly and her staff, deserves 10 stars, for making this customer feel very much welcomed and happy!! I'm so glad to know, we still have wonderful peopl in the world, with kind, sweet spirits!! God Bless each on of you!! Please don't change, unless it means you get even better.
March 30, 2014
Google Public Storage stellar moon
had a great experience securing our unit today. Shelly was very thorough and helpful. we even saved over $50 from the other storage place we had checked out. will most def use this facility again.
March 29, 2014
Google Public Storage Joe Jr Bailey
LOVE THIS PLACE SHELLY ISTHE BEST EVERYONE VERY HELPFUL
February 3, 2014
Google Public Storage Angelina Cantela
Associates could not have been more helpful, very understanding to my needs. Facility was clean and very secure.
January 31, 2014
Google Public Storage Diana Fowlkes
January 20, 2014
Google Public Storage Paulette Hibbert
Hilarious fun With Tania and Vicki. Great service I'll come back every time!! Excellent :)
January 20, 2014
Google Public Storage Paige Simmons
I visited this location earlier today and my experience was wonderful. Tania and vicky were very helpful and I would most definitely recommend this location to others.
January 19, 2014
Google Public Storage Michael Johnson
After arriving on site was met by Vicki and Shelly. They were both very attentive and helpful. Not only was I put at ease concerning a checking error. Ultimately my problem was solved thanks to their friendly and courteous manner.
January 17, 2014
Google Public Storage Jennifer Weaver
Great experience!!! Vicki helped me walk through and explained everything thoroughly. Glad I chose this place!
January 13, 2014
Google Public Storage chelsea stein
Hi my name is Chelsea Stein I recently opened a storage space at the Joppa Rd. location. I was greeted and assisted by Vicki.. She was very helpful and welcoming from beginning. All questions and concerns were address and most importantly she made me feel comfortable. I would recommend this location to any family or friends! Thanks again Vicki. -Chelsea
December 22, 2013
Google Public Storage Cindy Curtis
I recently ended my contract at Public Storage because I purchased a new home and no longer needed it . I don't have to think twice about returning to this location if need be. Shelly and Victoria were both so helpful from day one and the facility is always so neat and clean !! Thank you Cindy Curtis
December 17, 2013
Google Public Storage Evan Stevens
I had a great experience storing at this company. I needed somewhere to put some of my belongings while my place was renovated. It is very convenient and easily had the best prices around. I will absolutely use this facility again. The employees were extremely friendly and helpful. I would highly recommend them to anyone.
October 15, 2013
Google Public Storage Reig Mcconnell
The staff was very friendly and helpful. Shelly showed me everything from where my unit was located to how to use my access code, and was extremely polite the entire time. The process was quick and painless.
October 1, 2013
Google Public Storage Merritt Keffer
Today I went to rent a space for my mom. I was met with very friendly employees (Ty paid special attention to me) and experienced excellent customer service. The facility is clean and well taken care of. The employees are truly interested in making sure every customer was satisfied. Well done!
October 1, 2013
Google Public Storage m bramble
Yesterday my family ended our third contract with this location. Obviously, we were well-satisfied to have used it three times over recent years. Shelly, the manager, has been friendly, professional and knowledgeable. She is always cheerful and upbeat and interacts with everyone-employees and customers-in a positive manner. I have observed her handle difficult customers in a professional manner. Believe me, as a former retail business owner, I appreciate her skills. I would recruit her if I were still in business! The facility is always clean inside and outside and is operated as if a resident owner were present. You can be proud of this manager. Thank you.
July 18, 2013
Public Storage Nancy Bremmer
July 11, 2013
Google Public Storage Clareasa Johnson
I recently went in to rent a space for my mom. Phil was the associate who helped me. he made the process very easy and drama free. seemed like I was in and out in no time. He has a great personality and professional attitude.
May 29, 2013
Google Public Storage E A
So far it has been a excellent experience looking forward to a nice storage time. Thank you for listening.