Property is nice and convenient right off the high way Ashleigh was extremely helpful and very professional
Towson location, 808 Gleneagles Ct. Absolutely the best. The Property Manager was ABSOLUTELY outstanding
Ms Stacy is the best I give this storage place a 10 out of 10 I highly recommend it
Excellent customer service convinced us to rent a unit here; professional and kind, exactly what we needed after a long week of moving! Thank-you!
Excellent service at this location. Very clean facility and easy to access. Customer service was top notch!
Ms. Stacy was very accommodating and made it super easy to rent a unit. Facility is clean and in a convenient location.
Upside down Stacey is amazing at her job and needs to be recognized for such hard work and dedication to the company , she’s always up and about making sure the property is clean and not full of cobwebs , not to mention her amazing attitude towards the work she does and who she helps thank you for your hard work and dedication to your customers and your property ide also like to add that she always is greatful and full of joy
Stacey was a fantastic customer representative. They reached out about an issue with my lock and made sure everything was good on my end. Highly recommend.
Stacy is very patient helpful and kind
So simple and easy! Stacey was great!! From completing the reservation, answering all of our questions and showing us the unit. Not to mention I love the fact I walked in and smelled cleaning products— love to see it a clean establishment. Stacey was so friendly and informative! Will definitely consider and refer this location for future needs.
Ms.Stacey is amazing. She found me the perfect unit and very kind hearted!!!
Stacey is an amazing team member at this location!!! Out of our 5 unit locations, this is by far the best! Thank you 🙏
Stacy was very helpful through the whole process. Reallocating space from one public storage location to another one to meet my needs. And it was seamless. Thanks Stacy.
I highly recommend the Towson Public Storage location!!!! it’s so much better than the McLean Boulevard location, where customers are treated like trash. The difference in professionalism and service is undeniable.
Stacey is AMAZING! She truly works with you, is patient, kind, and makes the entire process smooth and stress-free. You can tell she actually cares about the people she’s helping, which is rare these days.
The facility is quiet, clean, and feels very safe, even though it’s not fenced in. I’ve had no issues and really appreciate how secure and peaceful it is.
My only suggestion would be to consider lowering the rates just a bit, they are on the pricey side. But overall, the service and experience here definitely make it worth considering.
Skip the headache at McLean Blvd….go to Stacey at Towson. You won’t regret it!
Muy amable y muy limpio la sra stacey super genial
Very effective, good price for my unit, Stacy very nice. Very respectful and attentive.
stacey very nice very helpful, building spotless and sparkling windows very clear, almost walked into one causw they were sososo clean. good place
Ms. Stacey is a blessings in disguise. She truly goes above and beyond to help me out with whatever matters I have with my unit!!!
Ashleigh was the most helpful property manager I have meet in a very long time. She we t above measures to assist me.
Ashleigh was really nice and helped me rent the storage for the first time.
Brandon was exceptionally helpful and professional. Highly recommended!
Always get good service at this location
Stacey is so amazing! So helpful, friendly and knowledgeable. Thank you so much for a quick and easy set up.
Immaculate property. Stacey was a true pro with us: friendly, accommodating, and knowledgeable. Would definitely return if I needed off-site storage again.
Candice helped me get a locker she was very friendly and helpful, made the whole process very easy.
MS Stacy is so awesome!!! This is the second time I used public storage!!! But she is the most awesome human being I know!!!!
Ms. Stacy at 808 Gleneagles Court was amazing, her personality was phenomenal. She was very thorough and explained everything in detail.
She showed me the unit that was I picked before I reserved it so that I could get an idea of the space.
All my questions were answered and I felt comfortable renting here.
Wonderful customer service. Shoutout to Stacey
Stacey was wonderful and the experience was very easy
Stacy service was excellent
Stacy L. The site manager deserves a shout out for always being so helpful and available to help space holders at the Towson MD. Facility. She is just terrific and makes me feel like a valued customer every time I see her. Thank you Stacy!
Stacy was very very Helpful and knowledgeable.
Very helpful and friendly.
Wonderful staff, and very clean storage. I highly recommend this location
The non-profit where I work has space here, it's super easy to access our storage facility. The space is always clean, climate controlled, and bright.
Stacey was amazing. Great customer service
Brandon is the best worker ever, he is really nice and knows exactly how to help
Stacy is very courteous, and professional and goes out of her way to help and go above and beyond. Glen eagle is the best storage facility around and she makes the experience even better . Highly recommend this spot.
Hated the 30% increase but staff was friendly especially Ms. Stacey when I was moving out. It was also a clean facility which was nice
Love Stacey, so sweet and helpful all the time
Rented the unit online and went in same day super easy, Stacey was a great help with all my questions. Definitely reccomend.
Upside down stacey ,one of the nicest people you’ll ever meet.Great lady ,Great energy and really personable.Thank you for everything be blessed.
Ms. Stacey is an amazing person. She has helped me for the past 2 years while I was in college and called me personally to tell me about my payments. She is so sweet and a great helper as well. She has definitely been apart of my journey through college and has continued to call even after graduation lol. Thank you so much 💕
Brandon was absolutely helpful and is an essential part of your team. You should be grateful to have someone so knowledgeable and personable on staff. Anything you can do to make his time with you more beneficial like a raise or bonus I think would go a long ways to show appreciation for his service.
Brandon was so helpful and patient from start to finish!
Brandon was super helpful and made the process very easy!
Stacey was amazing. Very friendly and helpful as always.
Stacy is wonderful, she is very nice, and very helpful. She knows how to deliver great customer service.
Stacey was great. Wonderful customer service. We needed a unit last minute because we had to leave our apartment and our new one wasn’t ready yet. The process was quick and easy.
Facility is clean. Stacey at the front desk is always friendly and helpful.
Property Manager Stacy was very knowledgeable, friendly and professional. She greeted us with a friendly smile and gave me all the information I needed. The facility was clean, much cleaner than the other places I visited. Location was good too. Saturday afternoon October 12, 2024.
Stacey made the process seamless and was extremely helpful. I appreciate her patience, suggestions & attention to detail.
Stacey was excellent. Very professional. Great storage and service.
Upside down Stacey shows great customer service and always greets you with a smile 👍🏾
I really appreciate Ms Stacy she was awesome n very helpful today…
Stacy the property manager was the BEST!! Made move in day a breeze with the comforts of home!!
Great layout. Stacy the manager was a great help! Unfortunately the price became a factor and we had to switch to another unit else where.
Stacey went above and Beyond to insure I got the right size space, will recommend to Friends
Manager was super friendly and very helpful! Facility was very clean. Will do business again in the future!
Would like to give a hug shoutout and appreciation to Ms Stacey, you are simply amazing and I would like to thank you for everything you do. 🤗
Stay was super clean! Easy move in and easy move out! Stacey is very helpful, I loved her! Thank you so much!
Stacey is so great and she always on top of her job
Having fun doing.my job making customers smile and making their move in easy as possible..
Clean area, Stacy is a great manager
Great customer service. Stacy is the best
Stacey thank you so much for all of your help! My team is so appreciative for your support. I really feel comfortable knowing you are there for us and our inventory!
Stacey is great. I enjoy talking with her everytime I come to the storage.
Stacey is the best! She is amazing. Ever since I have got my storage unit, all the way up until now as I’m still paying, she has been awesome. She is kind, great communication, and never disappoints. She has great customer service skills!
Candice was great! Helped us find what we needed and was a joy to be around 10/10
Upside Down Stacey was a tremendous help to my brother and me.
Stacey is amazing! Kind, professional, & quick service.
Great service great experience
Staff are always friendly and willing to help, especially Stacey. I look forward to her reminder calls during the week.😊
Stacey at the front desk was welcoming, walked me through all the steps to make move out an easy process. Unit was very clean and well kept
Nice clean facility. Stacy is efficient, friendly and knowledgeable.
Thank you upside down stacey your building is sparkling clean thank you great customer service.. thanks for showing me the correct size I needed
Rlinda was very sweet and friendly. She gave me excellent customer service over the phone to help find a viable solution to my problem of how to get a refund for the lock they provide and use my own when I cannot make their business hours because I work long hours. I am super grateful for her and Public Storage. Kayla was helpful in person as well at the Gleneagles Ct location. All around I recommmend Public Storage.
Stacie was very professional kind and accommodating
She personally walked me to the 5×5 Unit I needed. She went over the hours, policy, terms and gave great customer service. Please make sure Stacie knows how awesome she is. She made my life so much easier. It took 20 mins tops. Tour and all. Stacie is an asset to Public Storage. Great customer service is rare these days. She went above and beyond. Thank you for you excellent service with a smile.
Stacey was helpful and awesome
Thank you to Upside down Stacey for all of her amazing customer service, knowledge and just warm welcoming spirit! Highly recommend this location for storage!
Beautiful location with great help from the Management (Ms.Stacey), I have recommended this location to my family multiple times
We love it here!! Stacey is always so welcoming and super helpful.
Love the cleanliness of this place and the price!!!
Stacey the property manager was very nice. She called me within minutes of my reservation. I returned her call and she was available immediately. She was very friendly while taking me to see the unit and setting up the account. Thank you Stacey for helping me and getting a good deal.
Public storage is great. Stacy is awesome, very kind and well knowledge
(Upside Down) Stacey is the bestest!!!! EVERY TIME I NEED SERVICE SHE IS READY TO HELP AND TEACH. It's refreshing to receive such great service outside of that chicken restaurant lol. I love how personable she is and I hope she knows it. ❤️
Stacy the property manager has been such a pleasant person and extremely helpful as this was my first time ever renting a storage space.
Thank you
Jodi Patrisian
Excellent customer service, very personable .
Stacey, was very helpful.
I could not be happier with my experience with this public storage facility. The manager Stacey was so friendly and helpful. Everything was very clean and secure as well.
I visited Public Storage in Towson for the first time this week. The manager, Andrea, was on time for my appointment, and could not possibly have been any more welcoming, kind, and friendly while thoroughly explaining the entire process to me and giving a tour of the facility. She made the entire process extremely easy, and before I knew it, I was all set to start filling up my first storage unit.
The entire facility was clean, well-lit, and overall looked much nicer than many other facilities I have seen in the past. Big thanks to Andrea for making it all possible!
Stacey, the new Manager at this location (Gleneagles Ct next to the Post Office) , is clearly the best this area has!
I had a few issues and gripes which she took the time to actually listen to, engaged me in a plan of resolution of the matters I had, and successfully resolved all of them.
She should be Regional Manager.
At least give her a raise as I am sure she probably isn't paid anywhere near what she is worth.
Sincerely,
Harold Stephen Goodwin
02/11/2023
I was there at public storage on 808 Gleneagles and Stacey went above and beyond her call of duty.If a raise could b given she would b the one to give a raise to she really helped me with getting my storage .Very professional
The attendant was very helpful with all of my questions and worked quickly to get me set up.
Andrea is the best customer service and is very clean storage is highly recommended.
Very cool personnel. Helped me smoothly thru everything. Highly recommend...
Great Courtney was very helpful with my process
I had the pleasure of getting help from a employee by the name of Courtney and I must say she was very helpful and informative .
This was a very professional and clean environment. I had a wonderful experience with the manager Courtney! She was very kind, polite, and patient. I will definitely be returning and referring!
I love the service here. Courtney, the manager, is fantastic - so polite, professional and thorough, it's very refreshing and a perfectly pleasant experience! ... highly recommended for anyone's storage needs.
From the phone call with Martin to reserve the unit, to the manager Courtney at the site, I have been impressed with the professionalism of this place! I definitely feel safe storing my things here!
The manager on site was so nice and easy to work with. I would highly recommend. Thanks for everything!
We had some challenges with gaining initial entry to our unit, the site was unstaffed, but this was apparently caused by a family emergency for the site manager. However the staff member at the nearby location (on Joppa Rd) was extremely helpful and managed to resolve the issues. The area manager also called us to apologize for the delay and explain the circumstances.
So although we had a really poor initial 'technical' experience, the quality of support we received from these 2 individuals has increased my rating significantly.
Once we gained access, we found the building and the unit itself to be spotless.
Courtney was very friendly, attentive, and professional!! Thank you for making this experience so seamless.
Courtney was amazing to work with and extremely helpful! I was very nervous about the process and she answered all my questions with ease :)
Me and my boyfriend came in today as walk in to get a unit last minute. Place was very clean and had carts available
I came in regarding a few questions about a storage. Courtney was very patient, and helpful. She went out her way to give me a tour, highly recommend this location.
Super clean and the staff was super helpful!
Courtney was amazing. She was fast and courteous. She made the process really smooth.
Great space and super helpful staff!