Public Storage Self-Storage Units at 8800 Wise Ave, Dundalk, MD

I love coming here to make my payments every month, Crystal is an exceptional employee and doing transactions with her is such a pleasure. She always has a smile for everyone and is always polite and she has awesome customer service skills.

Crystal helped me so much with the Erental. I'm 82 and could not figure this out.

Thank you Crystal we have so much stress with our elderly parents and you have made this extremely a blessing

Crystal is always the best! We have had this storage for years and if she goes to another storage company we would follow!!

This property is well managed, always clean and the lady that runs this location is excellent. Feels like family every time I come to pay a bill or use my unit.

I returned 12 years later to work with the Manager. Crystal is awesome!!!!

Crystal has stellar customer service. I love her energy and engagement with patrons.She was really helpful and made the process really easy.

Crystal has been amazing in helping me out every time I come to pay my bill on my units.

Crystal is great. Always provides great service

Crystal was amazing at helping me rent my unit this morning. I am not computer savvy and thank you so much for your help!!!!!

Crystal helped me out with a storage and was very helpful.

It’s a pleasure to come here. Every time I come to this location there’s always positive energy and I enjoy small talk with Ms. Crystal. The area is always clean and well kept. ❤️❤️❤️

Crystal is amazing and always very pleasant and cheerful to work with and a great personality.

Crystal was great helped me get a larger unit for alot cheaper

Crystal is very nice to deal with always has the answer for questions

Crystal is amazing at what she does. Thank you so much for what you do.

I have been renting a unit for almost two years now. And am my my storage unit at least Twice a week. Crystal who works there is awesome. Just wanted to shout out about her because of how wonderful she is. Very friendly, the premises are always clean. And she always greets everyone. Thanks Crystal for being awesome.

My mom came and rented on yesterday while going through an eviction. Crystal was understanding and compassionate. Thank you so much for great Customer Service. I needed that

Came to this location for a truck rental and Crystal helped me find the nearest Penske location. Thank you so much even though I am going out of town and didn’t need storage

Thank you Crystal so much for helping me not lose my items by transferring to something more cheaper. You are great at what you do.

Miss Tonia was a great help in getting my unit as a walk in customer I'm

Crystal is amazing and I enjoy making my payments ON TIME!!!!!

Having the app on your phone makes all the difference

Ms Tonya was great with helping me make an account and pick my first storage unit today! She answered all of my questions with no problem, thank you !

Miss Tonia was a lovely help this lovely morning.

Ms. Tonia was wonderful in getting us set up with a storage unit. Her customer service skills are excellent and I would recommend anyone who needs one getting a storage unit at Pubic Storage Wise Avenue.

Crystal is always so helpful and kind.

Thank you Crystal for this smooth process.

Crystal is super friendly and knowledgeable! Wonderful experience.

Crystal was great during my rental. Five dollar raise needed.

Great customer service !!!!!

Crystal Was amazing . She went out of her way to get the job done. She was polite and professional. thank you thank you Liana B

I’ve been using this storage unit for almost 15 years on and off, for myself and my family. && we absolutely love && appreciate Crystal! She is hands down the best employee this establishment has ever had. They’re lucky and we’re lucky to have her. Thanks again babe!

Very quick and east. Crystal was amazing. Very helpful and sweet. My family has been coming here for years and always has excellent customer service experience. Keep on shining!

Crystal works hard and I appreciate her business all the time.

Crystal is the best woman working today. I love her...

Crystal knows her stuff no matter what anyone says and she takes her time out to get to know you and its not just about business. She made it all about me and I loved that. 😊

Crystal is amazing and I need ppl like that in this world today.

Crystal is always helpful when I come to make my payments. Go girl you rock.

Thank Crystal for the hard work and being so kind and taking time with the Erental process. I will tell others about Crystal.

Crystal is a rock star. She helped with the rental process and was very understanding and I love her patience.

I came back to rent today because of Crystal. I rented here 6 yrs ago and she was WONDERFUL!!!!

Crystal is one of a kind. She is very patient. She helped me down the PS app :)

I came in today to try and start putting my stuff into the locker i got and there is already a lock on the door. I can't get in touch with anyone to get this resolved. I sure hope it is not going to be like this every time I come here and need assistance.

The Manager Q was so professional and very helpful. She also answer every question i needed help with. I will recommend people if they looking for a great storage place Public Storage on Wise Ave. are the best

CRYSTAL HELPED ME TODAY RENT A UNIT AND WAS A SWEETHEART. SHE DESERVES A PLUS A PLUS A PLUS!!!!

I came into this office here at 8800 Wise Avenue , to inquire about prices on storage space for my business supplies because I own an uprising catering company and was looking for a place to store my catering supplies such as my chafing racks and fuel, party tables and chairs, serving utensils and a few other items and the young lady here in the office I couldn’t pronounce her name but she told me to call her Q … she was very polite and helpful, she was crying when I entered the office and I caught her off guard but she wiped her tears and she smiled and gave me all the info I needed. I inquired about a 5x5, 10x10 and 7.5x10 and she took me to see all the units because I wasn’t sure what size I needed and so she let me see all of them. She told me when I make a reservation I could do a contactless rental, which that made me feel comfortable because of Covid. This location has great staff and even though this young lady was obviously going through something she still gave her best service to me given the circumstances. She asked me to leave her this review and I believe she is more than deserving of my time to leave this review. Thank you Q and thank you public storage

I came here with my brother to move some stuff out of his grandmothers storage and we couldn’t get the gate to unlock because we were entering the code wrong. We didn’t know we had to put * and then the numbers and then # … the lady in the office “Q” saw us struggling and she said to us are you entering the code right ? I said yes because I thought I was and she said let me see the card and she entered the code and told me I needed to put * the numbers and then # she was very nice, I felt bad because it was cold outside but thank you miss Q.

Quiana is extremely professional and knowledgeable,I will always go the extra mile to experience the hassle free customer service she provides

Quiana was very helpful and professional. Very quick and easy process. Thank you guys so much.

We came here to rent first thing this morning and Crystal was so nice and ready to assist us. I love that.

I came here with my step brother to help out and the lady Crystal in the office got him the right size space for all their things.

This place is the worst place to put your stuff.

Crystal is such a sweet heart. She is amazing.

None is ever in the office so I'll be moving out

Mrs Chrystal was so helpful with getting us the unit that we needed in a pinch of time! Excellent customer service and the lot and unit was clean and safe. Thank you!

Crystal takes her job very seriously therefore her customer service skills are UNMATCHED! Pleasure to be a customer at WISE Avenue

How much is a 10×10?

Ms. Crystal was wonderful! Very knowledgeable and helpful. Would recommend this service to anyone in need of a storage space.

The service was excellent Crystal was extremely helpful and accommodating.

Crystal was the easiest to communicate and work with!!

Lady in office was rude. No signs at door showing masks required. Lady said only 1 person in the office at a time but that didnt matter if the other person was paying. She was fine with that.

Crystal was an amazing help !

Crystal was amazing at helping me download the app!

Dominique provides excellent customer service and was very helpful.

I just want to say thank you to Crystal for calling my mom to inform her that her unit was not locked the proper way. I truly believe she care about her customers and this could have caused a whole issue for our family in this devastating time. Thank you so much.

Amazing staff, service with a smile you can see even with a mask. Easily secure a unit online, everything emailed for convenience! Quick easy and simple. Thank you Crystal for answering every question I had, you are very knowledgeable and put me at ease.

Crystal was amazing with helping answer my questions about the vacating process.

Appears clean ... haven't done much bussiness with them but they dont seem to go out of thier way to be a hassle

It was the best experience I had at a storage

Dominique was amazing during this process. He was great and I was his 1st rental.

I rented here before for my 1st semester of college and was impressed with the service that was rendered to me so of course I came back and once again I give this place 5 stars. Crystal remembered me which made me feel like she cares about the people that come in and out of this establishment.

I love renting at this property, it’s always clean and the staff is very friendly especially Ms. Crystal... I most definitely will be referring this property to friends

Crystal is amazing every time I come in and make my payment! What would I do without her??

Every time i’ve been to this location Crystal has been very helpful and super friendly! She’s such a sweetheart. 10/10 recommended.

Tamieka and Crystal were great with helping me get storage for my parents

Crystal always pleasant when she calls about my wife's payments. We are going through a tough time with this pandemic and she really seems to understand our situation. It feels really good to know SOMEONE cares and WILL listen to your every need.

PANDEMIC FRIENDLY!!! Everytime I come into the office Crystal is always personable friendly and kind. I love this location just because of her. Thank you Crystal. LOVE THIS PLACE!!!!

Amazing Customer Service from Tamieka!!! I came looking for a storage space 2 minutes before closing & she still maintained professional and was very helpful ❤️🙏🏽 She didn’t push me away to rush home , instead she stayed just to help me !!! Also, the hours are definitely reliable everyday of the week 🤞🏽!

Easy

Crystal was amazing during my experience. She made it so wonderful for me. Thank you for all of your help and kindness Crystal!!!

I came to this place of business and needed assistance with packing supplies. Crystal was patient with me and very bubbly. She helped me get all the supplies I needed. You rock! THANK YOU!!!

This place is truly clean to be outside storage. I see Crystal outside taking care of the grounds all the time. Really clean.

Crystal was amazing this evening helping me find a storage to fit all of my belongings. Thank you for all your help.

Tamieka was very helpful today

I came in today because I was trying to find a Uhaul truck and Crystal was so helpful in directing me on a location. She was amazing and so patient with me. She was very vibrant.

Crystal- did an amazing job thanks for details and your help.

Crystal was wonderful

Crystal is amazing

Clean, well maintained no sign of water damage or leaking

How much to rent a small shed

Clean an very friendly atmosphere! Crystal does an amazing job!

Crystal was great today with the rental process for my brother. She was amazing and pleasant.

Crystal is AMAZING!!!! I look forward to my monthly payments because she is so funny and kind. I love how personable she is. Five stars for you ma'am.

Very clean and nice location. Thank you Rob for the best patient customer service.

The manager Crystal has been great from the moment I met her. She's always attentive and professional. She handled my issue expeditiously. Thank you Crystal and Brad

Crystal is a wonderful person. She greeted me well and respectfully even with the pandemic going on. She was so sweet and had a lot of patience with me throughout my moving process. Thank you Crystal! YOU ROCK!

Crystal was very patient and knowledgeable! Process was easy and site is CLEAN! DEFINITELY RECOMMEND!

Best place to store belingings

They failed to tell people that if you use your id for someone to put things in storage that you in fact are responsible for the bill!!!

The Lady (i forgot her name) was super nice and helpful

I visited your location just inquiring about storage for my son that is going away to college and was greeted by Crystal with a smile and a memorable personality. We do not need the space til October but I wanted to JUST check prices now to be ahead of the game. So much for long speeches...thank you Crystal for the information and the great jokes we shared.

Excellent customer service from the Manager Crystal. She took the time to answer any questions I had and suggested supplies best for what I needed.

To whom it may concern I came into public storage last week Crystal Jackson help me out with boxes and told me how to pack my items but I will be back next week to completely move out she was the best she is awesome Crystal Rocks

Crystal was very helpful, and a very pleasant person.

I was recommended to this place because of Crystal and I was definitely impressed.

Crystal was so pleasant today while doing a rental for my nasty and potty mouth sister. She kept her cool and stayed professional. I had to apologize several times for her behavior and once again I APOLOGIZE CRYSTAL!!!! YOU ARE AMAZING!!!

Always pleasure seeing Crystal and that breath taking smile. She is definitely a sweet

This is a great location for storing your belongings ! My rental space was very clean spacious and convenient. I received exceptional customer service from Crystal she was very patient and helpful. Crystal was a huge help to me and very sweet. Thank you for all you have done Crystal!

Tamieka gave me great customer service while in the office paying my bill

Get rid of the rat infestation.

So there is a lady that answer the phone she is very rude and ignorant! I had rented a storage room from them and after I went to go pick my stuff up they said ok you owe 40 dollars so I go back home pay it I get into it with the manger there and than they say I can come unless someone lets me in they feel threatened so ok cool everytime I go up there someone has to let me in until all my stuff was out and I only had 3 days to do it in so I get all my things out and than I received a letter stating that I never paid them and that I snuck in there to get my clothes out even though I needed someone to let me in because they felt threatened this place is bs than I receive a call from management PROMISING TO FIX THINGS IF I TAKE DOWN MY REVIEW SO I DO NEXT WEEK I GET ON HERE AND I SEE THERE RATING WENT UP YALL ARE SCAMS I WILL BE CONTACTING BBB

I love this place they allways are friendly and they take care of me here its not just a business there more like ur friends u see once a month best storage around

This place is awsome . The manger Crystal is the sweetest person who will do everthing she can to make your stay there very nice.

Crystal is the most friendliest outgoing person. I have kept coming back because of her.

The service here from the staff is great with out her running this office I would have left along time ago.

I purchased some boxes from crystal and she was very very helpful

Crystal and tamieka gave great customer service while doing our rental

Safe secure storage!!!

Crystal

Friendly service everytime I come to pay my bill

Crystal and Tamieka are always great when I come in to pay my bill

Tamieka helped me get my storage unit and was very helpful , and Polite.

Oh yeah.

Tamieka was very helpful with my move in process.

Disappointed. Rented a storage unit based on price and location, but it was too dirty to use.

Awesome customer service

Wonderful customer service!!!

I went to this location and was greeted by Crystal and Tameika. They were amazingly pleasant and professional.

Nice quiet storage facility

Crystal is awesome and continues to provide great service time after time.

Crystal

I would give this place a 100 stars if I could. I always rent here and Ms. Crystal is extraordinary. She is always a highlight when I arrive. This woman is so boosterish and accommodating. She does not hesitate to assist me and is always ecstatic. Overall, this place is highly recommended, one of my favorites in Dundalk! Update: I rented a space and had no difficulty with it thanks to Ms. Crystal. Just had to come back and say Ms.Crystal is still the best!

Can I go in after hours if I have a storage unit already

Lea was fantastic. Very friendly

Nice clean place great manager

All filled up!

Zakiyyah was friendly. The storage space is decent.

I have rented a unit at this Public Storage facility in Dundalk for over 4 years and it has been a completely hassle free trouble free experience. The manager, Crystal, is the nicest most professional and customer oriented person I have everrrr dealt with and it was such a pleasure dealing with her. She truly has the customer's best interests at heart and shows it every time she has any contact with the customers. I will miss her immensely!

Great service

Great attitudes. Crystal is amazing

Crystal was so helpful and I would be a return cusomer. Thanks so much!

Crystal was phenomenal

Crystal is awesome. This place is a great place to store extras

Had to transfer units to something a little smaller, Crystal showed me the new unit and knocked the paperwork out in under 10 minutes!

Everyone I come and pay my bill, I always get a good laugh with crystal. Thank you for the service and always funny conversation so please don't move her!!!!She thebomb

Crystal is very friendly and professional.

Dameian, quick and professional

Evertime I come to public storage in wise and dubdalk crystal is my favorite person to see every payday. She is a wonderful employee and I hope she stays forever.

Excellent friendly service. Crystal was awesome.

This location and your employee was amazing!!! I was looking for a place to park our RV and Crystal was looking high and low to accommodate us. She did find a location that does but the location was out of our way but she was very patient/helpful. From our hearts thank you. Very well pleased and will pass this place along!!! You cannot find good service like this everywhere.

I like it

I have rented here for years and I love love love Crystal. She have always been pleasant and always help me because I have eye problems and she is always assistinv3me. Muah Crystal.

Nice little local place to store your things

I don’t know how this location is held in high regard on paper. Their attention to detail or follow-through is average at best and that’s trying to be positive. The final straw for being at this location was being raised twice in 1.5 years. I talked to a lady about an explanation or resolution for increasing my rent to $240/annually. The last thing I was told was that I would get some type of feedback. Weeks later, there was no communication. Upon calling the office, there was no recollection or notes in relation to my concern. There’s no way in this day and age where you should feel good about how your money is spent and the value of your dollar, this place doesn’t have a concern about effective customer service! You’re just a number here.

I am currently renting from a location in New Jersey with my mom but when I come to this location to make my payment, Crystal is always right on it. She is always pleasant and helpful and knows her stuff. She always take her time and chat with me even though I can talk. Thanks for listening. Heehee

Crystal at Wise Ave is absolutely amazing. She was able to get me into a unit that worked with my budget and she made the rental process is since I was so stressed out about moving. Public Storage is lucky to have someone like Crystal representing their brand. She was polite, professional and thorough. I’d definitely recommend this location to anyone looking for storage.

My husband and I had the privilege of meeting one of your employees today and I must say she is delightful. Crystal took the time to listen to our woes while being professional and getting us the items we needed. Showing sympathy/empathy is what a lot of people in customer service lack, not Crystal. I needed to just talk and she listened. I love the no judgment zone.

Crystal was amazing and extremely helpful

Rented from them about 2 years very friendly and helpful employees

My mom frequently rents here, and as always Mrs. Crystal is so helpful, professional, and pleasant! Does this lady ever have a bad day, because if so I sure can’t tell hehe! You don’t find good employees who love their job nowadays, but she is truly one, and I can surely tell!!!

Zakiyyah was very helpful. Nice clean spaces.

Zakiuyyah and crystal were very nice . Zakiyyah was also very knowledgeable about the unit and everything concerned with it

Zakiyyah helped me today and made whet could have been a slow painstaking process one that was enjoyable. She was knowledgeable, had a great sense of humor and was also extremely proficient at her job. Her skills are vastly under utilized in a position such as this.

Crystal at the front desk, has a great name first of all, and she is great at storage. Always helpful. No complaints and Good prices too

Crystal is the BEST !!!

The lady in this office always come outside while I am waiting on the bus. She is always so nice to the customers. If I ever need a storage I will come here to Crystal.

I love stopping by staff is always friendly great place for me to grab all the things i need to pack

Crystal and Zakiya were great. Very friendly and helpful!

Zakiya was sweet and helpful we did good choosing public storage

I just came back to rent here againwith Crysral. She has always been the best.

Have only one problem gate hours. 9.30 to 6 is not good for contractors such as my self. Other then that great place.

Crystal always pleasant and should know my name by now

I have been a renter since 2010 and have always had a wonderful experience with Crystal. She never let me down. Thank you Miss Lady.

okay

I just had the pleasure of renting a space with crystal and she was very professional. I enjoyed my experience and am calling kne of my friends so he can rent as well.

My rental was super fast and very pleasant thank you

This site is very clean and secured and maintained. Matt was a big help in finding the perfect unit. Crystal was amazing and friendly in helping us with the contract. They made the process very easy and answered any questions s we had.

I did a rental today with crystal and had an awesome time. She really fixed me up.

Crystal was very helpful. I'm so glad she was able to help me with my storage needs. I have rented here before and I've never been disappointed. If you need to store things this is the best place to go.

I came to see a storage with Crystal but did not need it til December and I am in the Glen Burnie area and she gave me the info for that location. Thank you mazm6

My experience with Public storage has been great.The property manager Crystal is very professional and courteous.I give 5 stars to Crystal for being so polite as well as I would 100% suggest public storage at Wise Avenue.I have no complaints I only have compliments about the outstanding professinal service .All I can say is God Bless🙏 the property Manager Crystal I most definitely 🌠🌠🌠🌠🌠and the Public storage staff at wise Avenue excellent service.God Bless 🙏👍

Crystal is an awesome employee at this location and I would tell all my friends about her!

Do not and I repeat put your stuff at this Storage place. Went to get my stuff today and there were ants crawling all over my stuff from the crack in the foundation. The girl at the counter was less then helpful. No one was helpful or accommodating at all there are 1 million ants crawling all over my stuff and no one to help! I have never seen a lack of customer service like this in my life.

Crystal J. Is absolutely awesome. Because of her kindness I would recommend public storage to anyone. She deserves all the kudos in the world for simply being her.

We came to do a rental with crystal and she was so nice and professional even though we were too early. Thank you for the experience.

I came to rent here again today with Torrea and crystal and had a great experience as always. I've been here on four different occasions and will always be a loyal customer.

I needed a 5x10 on Saturday and the young lady in your office was patient enough to help me with your nearest location but I did not wish to leave Dundalk. Either way thank you so much Ms Lady Crystal

Came to do a rental with Crystal and she helped me out a great deal.

Crystal was very helpful and was a pleasure to do business with...she has a great attitude and is always in an up beat mood definitely recommend renting a storage unit from here

My mom came back to rent at PS because of our prior experience with Crystal. She is great and it was a good feeling to see that she actually remembers her customers. I love that!!!

Crystal is wonderful!! She is very helpful always there and always helps with any need I have. I haven't had a problem with this storage place (knock on wood and thank the Lord!). Highly recommend!

Torrea. And crystal. These girls are amazing and so professional. They made my experience perfect. Thank you

Everytime I come to the property, I am always greeted with a beautiful smile from Crystal. She is always pleasant.

I don't know what these people are talking about but this place is run down and looks like it was bought at auction for $3.50! The units shown had stuff coming out of the ceiling and not finished on top of that the fence around it is falling apart so anyone that wants to can walk in and take your stuff!

I had an Awesome experience this Morning Crystal was excellent!!!

Crystal was very sweet and helpful and answered all my questions with no hassles.

My boss william boddice came to rent today and this experience was amazing. Crystal was great and had great customer and kept us laughing.

This young lady is absolutely phenomenal. Let me tell you how!!! Her beautiful personality and her willing to listen and help. I will never ever forget her and I needed to say THANK YOU CRYSTAL!!!

Everytime I come to this property Crystal is always helpful in taking my mom's payment. I appreciate the great customer service. Thank you.

Crystal made a hard time bearable. She made everything simple with all of her knowledge. Thank you again.

Wonderful service and great facility. Crystal, the manager, is super friendly and professional!

I'm a Realtor, Property Stager & Renovator. I find the need for storage regularly for furniture, materials and equipment. Crystal always makes the experience a breeze with her helpful & friendly customer service!

Did rental today with crystal and with me English barrier she was very helpful.

I sent my son to this location to rent with crystal who has always been awesome to me when I have rented in the past. His name is anthony ackerman and he agrees. Thank you crystal!!!!

I came yesterday to see storage and crystal was very helpful with showing me units but I will not be ready till September when I am ready for college but I will be back to see Crystal.

Crystal is the best! She went above and beyond for us and we couldn't reccommend a better storage experience. Thank you for waiting after hrs for us! Amazing!

Crystal was very courteous and answered all of my questions. She made the experience very pleasant...

Crystal excellent service and pleasant.

Crystal very helpful n professional. Highly recommended. Thank you Crystal!!!!

My experience with ps has been a good one because of Christal's great attitude and her work ethic. I dont know a time that she hasn't went out of her way to help me, and always with a smile.

Very good rental experience today with crystal. It was fun.

My name is Donald I came in to get a storage unit and had the best experience with crystal.

I came to this location a couple weeks ago to get information about a rental truck and crystal led to the right place. Thank you but I didn't need storage...if I do I will come here.

Just want to take the time out to say thank you for great service to Crystal. I came to see a 10*10 and she was so pleasant and knows her stuff. Thank you for being so kind.

Excellent service! Crystal did an outstanding job providing information, tour, and doing all the paperwork so quickly. Crystal was very kind, smiled, and was extremely courteous. The storage facilities were very clean and well kept. Would highly recommend.

I always come to this location just to see my favorite girl Crystal. I have been renting here for about a year and an loving this place.

Everytime my husband make our payments at wise ave, he is always raving about Crystal. He says she has a bubbly personality and i hope one day i am able to meet her. Thank you. Marla Ringgold

I rented a unit yesterday and almost walked away when i found out you guys do not offer retired military discounts but Crystal drew me back in and provided me with excellent service and a great personality. Only need this unit for Christmas decorations but i do see myself being here for a while because of her. Thank you for everything. Lunch???

I rented a space today and Debra was very helpful and explained everything clearly for me.

Crystal is awesome. Very helpful and very nice.

Crystal is awesome and she did everything she could to work with me and make this move easy. She is very friendly and just from being here it seemed like every customer that came in knew her by name and got along with her very well. She is very friendly..thanks

Crystal has a nice pleasant manner everytime I visit Public Storage she's very knowledgeable in everything that she helps us with .

Crystal crystal is always nice when I come to the property

Crystal is wonderfully friendly and has been very helpful in understanding all aspects of my account with Public Storage

I rent here n crystal she is the best she is always polite n very helpful o love her

Crystal helped me out a lot with my storage process today and I would refer all my friends here. Thank you

Came to this location for storage and did not rent due to rates but crystal was very helpful.

I get the best serve with Crystal every month when I make my payments thank you so much

This is a great place to use if you need storage space. What sets them apart from the others is there customer service. Ms. Crystal, the manager, is very warm and friendly and a pleasure to deal with every time I see her. I can't say enough about how friendly, helpful and courteous she and her staff are.

Great customer service with crystal....I love this place

My fiancee Kathleen Toffler came to rent at this place and Crystal was very sweet and kind to us thank you

Crystal was very helpful and personable.

I came to this location and was having a hard time closing my moms storage. I panicked and was screaming for help and the woman on the property came out and helped me with the lock. She was very nice in showing me how to put it back on even though i was so embarrassed that i could not lock a locker. Thank you Ms Crystal for not cursing me. Have a blessed night.

Crystal was great ...n gave me 5 star customer every time I come into the location

Crystal made my experience from start to finish the easiest and most pleasant I've ever had with any storage facility. (I've had to use plenty of storage facilities over the past 11 years) She not only helped me with the size of unit I would need but also was able to squeeze me in when I showed up 4 hours early (unannounced) and made the pricing and insurance crystal clear. No hidden costs. She explained everything up front BEFORE I signed and/or committed to anything. That to me was worth more than what I paid and what I paid was actually less than any other storage facility around. I am very please with my 5-Star service from Wise Avenue Storage and especially Miss Crystal. I will be recommending this location to everyone I know.

got my unit online, checked in with Crystal who was very friendly and courteous. She definitely seemed to be glad to help. Property was clean and unit was in great condition. highly recommend this facility, units move quick so watch/check online often.

Came back for another time, I love the customer service with crystal.

I came back to rent at public storage because of the excellent service from crystal and excellent room. Thank you public storage.

Crystal really did provide excellent customer service. Figured out what I needed right away. Got me in and out very quickly. Thank you!

Thank you Crystal. Your customer service was great. Thanks

Every time I come in to the office im greeted with a smile and a how is everything going and how can i help you today from Crystal

Crystal provides excellent customer service. Facility is clean and well kept. Thanks Crystal for everything

I came to rent a unit but you guys did not have a 5x10 but Crystal pointed me to your nearest location which was Shannon Dr. Thanks Crystal.

thank you crystal for your help your the best

Love the service and crystal is the best person I have ever felt with

I have had a unit at the wise avenue public storage location for several months now. Crystal provides top notch service and always makes sure my experience is the best. She's very courteous, friendly, and nice. Keep up the good work!

I visited a few days ago and Crystal provided fantastic customer service! She was very professional and answered all of my questions. Her advice for my situation was perfect. Crystal is the best!!!! I will definitely be back, as well as recommend this location to my friends.

I like public storage on wise av in dundalk because I always get a reminder by crystal when it is time to pay she is a really nice and generous person

Every time i come onto the property to make payments for my mother's acct in Florida i am pleased to be helped by Crystal. Thanks for all your input and i may be looking to relocate here.

I had a great experience with Ms. Crystal and Lisa. They were very helpful.

Great customer service. I've dealt with many public storage establishments. This was the best by far!!! Keep up the good work!

Crystal makes my day every time that I visit the location. She is always friendly and kind to everyone. She goes above and beyond to make her customers happy. There should be more people in the customer service field like Crystal.

thanks to crystal she always on top of my units

On yesterday my fiance Dominica came to your location and was helped by Crystal, who provided her with excellent service. Thank You crystal you saved us a lot of money...

Great experience

I absolutely love this place. crystal is a sweetheart and she works with me! I absolutely love coming in and seeing her... it makes my day!

A could days ago i came into this location because o needed storage in a hurry. I did not rent because i was looking for the dollar special but crystal went above and beyond to try a location that is offering what i needed. Thank you so much for all of you're help

This storage location on wise ave is the best, simply because of Crystal. Because of my unfortunate situation & daily struggle I recently need to put my belongings in storage. I ran into a few issues getting my storage unit & moving my stuff. Well Crystal was so very helpful, kind, informative, understanding, eympathetic &sympathetic. I haven't had the best experience living in Maryland however Crystals excellent customer service made my transition so much easier . You have a Awesome employee! thank you Public Storage & Thank You Crystal your Truly made of Awesome Sauce!!!! Satisfied Customer

I just wanted to give a shoutout to one of your remarkable employer today I come to rent a unit at your facility and this inclement weather and crystal showed me 3 unit and tried to suggest one for me .She was very professional.

I came to rent today and had a long wonderful conversation with Crystal. That process was great and pleasant. She was ver nice.

On Saturday November 15 I came to one of your locations searching for a Uhaul company to purchase some boxes. One of your employees by the name of Crystal directed me on how to get to the location but in turn sold me on your grate rate on your merchandise instead. I left very please with the service along with Storage Pack and five large boxes. Thank you for the wonderful service

Came in and got a storage with my fiancee timothy cagle had a wonderful experience with crystal thank you....

I come here every month to pay my bill with the young lady crystal in the office and is always laughing and feel like my business is appreciated. I just wanted to take the time to say thank you to crystal and public storage for having such a pleasant face in your establishment.

I rented at this location a few years ago and I had to rent again and I only came back to this location because of Crystal. She treated me great before and now since I am going thru a rough patch again....she has not changed and I am receiving the same special treatment as before.

I brought my daughter Octavia Mackey to rent at this location and had a wonderful experience. Crystal was bubbly and very informative and I am glad we rented here. This was our first stop and we are glad we chose this location.

Everytime I come onto the property Crystal is always there to help me and answer all my questions. She even kept me abreast when my storage was up for sale. I really appreciate her. Thank you so much Crystal.

I came here a couple weeks ago to rent at a stressful time in my life and Crystal was ever so compassionate and helpful and when I came into the office to possibly transfer today, Crystal helped me reassess my unit on trying to save monies and I am so appreciative for that. She was very helpful.

I've been coming to this public storage place for three years now I'm very impressed with leading a very busy life with almost 2 full time jobs @ having one of the best employees her name being Crystal has always been so pleasant in giving me a person phone call to remind me that payment is due !! I can't tell u how much I have appreciated that over the three years my stuff has been in storage and that shows me that ur employees really care about us as customers !! Thanks for all they have done for me esp Crystal it's been such a pleasure !!

Crystal was absolutely amazing, when I come to get a storage units I had just separated from my husband and to say that I was a mess is an understatement, May strange husband had arranged a date for my property to be delivered to the storage units and given a specific time and waited in the parking lot for over an hour for the moving truck to pull up. Approximately 1520 minutes after I left the truck came Crystal was quick to call me and inform me that the truck was there she had even gone out of her way to get the license plate number for the truck. Each and every time I went into the office Crystal showed nothing but compassion for my situation she always offered words of encouragement. When you go through situations is this you have to believe that God in his own way send you angels and these angels come in many different forms , and I believe that Crystal was one of my angels. I closed out my account with public storage today although I'm happy not to have the monthly bill I'm sad that I won't be able to see Crystal again. With that said I believe that she has definitely gone above and beyond. She is most definitely a major asset to your company. Crystal you will always remain in my thoughts and prayers and thank you for everything!!!!!! Juanita Siebold

I love crystal she help me alot and letme now to come and pay my bill she will not let it go by the date

Crystal was very helpful and pleasant and helped me through a terrible time and also did not mind helping us at the end of the day. Thank you Crystal.

Crystal was so attentive ...the best customer service person ever..she was so polite and explained everything so well you should be honoured to have her as an employee. .

Great service very friendly will use the again

Crystal is an awesome person and help me out alot.

It was the best experience ever!!!! Crystal rocks!!!! On a frantic day she was the shining star!

My name is Brenda Parks and I just completed my rental at this location with Crystal and had a great experience. This is my second time storing at this location and I know this will be a great experience. Thank you.

Sharice was great

I came to this location after coming from EZ Storage and received excellent service from Crystal. I was just shopping around and was sold here today. Thank you

My husband and I came into the office this morning to rent at this location and had the best rental experience with crystal. She was very patient and was quick to listen and answer any questions we had. I think we made the best decision and just wanted to thank crystal once again for everything.

A few weeks ago I visited this location inquiring about storage for my vehicle for this coming summer and was greeted by a lovely woman by the name of Crystal. She showed me a few storages with no hesitation and was so kind and pleasant plus friendly. Thank you for being so kind Crystal and patient. See you this summer!!!!

Sharice was great

My fiancee and I went into your location today and was helped by your employee Crystal. She was very helpful in answering all of our questions and concerns during this rough time for us. Thank you Crystal you deserve these 5 stars

I have rented with many storage facilities and never had a experience as great as mine with public storage on wise ave. The manager crystal Jackson was amazingly helpful.

Crystal is the best thing to happen to PS in a very long time we would like to thank her for everything !!! Treat this young with all the respect you can give and Crystal will keep your company going for.years to come .thank you Crystal

Crystal over at the Dundalk Public Storage was fantastic and amazing. Her customer service was excellent and very accommodating to my every need. There place was very neat and maintained. Her kindness and generosity has made my experience their a amazing, and would like to thank her and would recommend them any time.

Staff very professional. Great energy. Crystal helped me and she was very thorough about the rates and size of units.

Great place. Awesome customer service! Crystal was very knowledgable and helpful. Thanks Crystal!

Sharice did a great job very pleasant and helpful I enjoyed my experience

Crystal was Very helpful and the prices are very fair. I would not go anywhere else for my storage needs. Crystal made my move very easy.

It is so nice to have great customer service in this day and age. Crystal was so great to us. She went and found the best unit that would fit our needs and took the time to explain what we needed to do to use the gate along with the times that we could access the property. Crystal gave that good old fashion style of customer service, remember those days? Public Storage,,,,, why are you hiding this lady and not promoting her with the skills she has, you all got a diamond in the rough! On top of Crystals great customer service the property is very well maintained and it's just very clean which is something I look for with any company I do business with. Thank You all & GOD Bless!

Crystal was extremely helpful, quick and thorough and very empathetic to my situation. I would refer anyone over to her property for that extra special touch of customer service which just exemplifies her professional.

Sharice and crystal give great service thank you

Every time I come into public storage to make our payment is a great experience. I love Crystal and the property is always cleaned and maintained. She is a funny and pleasant person to have ever met. She's the best and my wife agrees. Thank you Crystal.

My husband and I visited this location a few days ago in search of some boxes and Crystal helped us narrow down everything we needed room by room. We needed the house pak which she did not sell so she contacted another facility where the manager by the name of Sam offered to deliver the product to Crystals' location. I just wanted to take the time out and personally thank these two ladies for great customer service. Thank you Crystal and Sam!!!!!

Sharice was great very helpful and pleasant

Everytime I come in there are beautiful black woman here that are very nice and helpful. Crystal and India were very pleasant in assisting me today.

Sherell have great customer service..she explain everything to me by detail..

This is a wonderful storgage and would recommend anyone to join. Crystal is very friendly and full of life! I would highly consider this public storage unit to anyone!

The hospitality and dedication of Crystal makes coming to Public Storage uplifting and refreshing. It is wonderful to be greeted with a smile and a funny disposition along with Crystal's professional knowledge of her job with Public Storage. You’re a blessing Crystal. Great Job! :-)

I have used public storage on wise ave multiple times and keep coming back. The prop manager Crystal is amazing, funny, polite, informative and always has a smile when I go in there.

I went in only to buy packing materials so i can't speak to the storage units themselves, but The employees there were extremely helpful. Excellent customer service.

Crystal is amazing! She goes out of her way to be helpful. She really knows her job!! If it wasn't for her, I would use this place! It is really important to me to have a staff member that actually knows what customer service is! Love her!!

Crystal was very helpful< she really knows her job. I have a lot of respect for Crystal, she has very friendly and professional attitude. I had a great experiecne coming into Public Storage and I will recommend my friends to come see Crystal .

WOW Crystal is amazing. Thank you so much, she is very friendly,fun and has a great personality !!!! This lady makes you WANT to come back just to visit her !! Thank you Crystal you were/are a great asset to the company !!! and this is AKA Glenda !

Crystal at public storage .. was awesome and friendly .. she made my move very much easier.

Melynda at public storage was awesome.... she helped my sister find a decent price and sized storage unit. Her customer service was stellar, she really went above and beyond for us. We asked for assistance with other issues such as finding tools to help us move like rope, tarp etc.... she was awesome and I'll be referring anyone who needs storage to the public storage in dundalk bc of her outstanding customer service... Thanks again Melynda!!!!! ;-)

Great facility! Clean, safe, and secure. Not to mention....Karen is one of the nicest ladies I have ever done business with! Give that lady a raise ;)