Public Storage Self-Storage Units at 4215 Shannon Drive, Baltimore, MD

great Customer Service helped me fix my issue fast and Ashley was very friendly!!

Refusing to help me

This staff is literally the worst on April 29 I went online and reserved a space when I got there at 930 no staff was present lock still on unit called cs several times the staff member literally showed up at 12 talking bout she didn't get an alert it was as reservation at this point I need a refund got the manager to put n refund for the unreserved unit thatthe staff said wasn't reserved sent me 21 dollars refund an talking bout 59 is in review gimme my money back an train y'all staff to b professional now they wanna keep 29admin fee like for tf wat y'all dropped the ball management an staff at this place needs to be replaced still waiting on my refund as of may 1

This So called property manager. I simply needed to change my date. Literally waited a hour outside the gate waiting for someone to come. The lights completely off. I left came back waited another 45mins still no one came! She been gone ALL DAY This is unacceptable and a big inconvenience so unprofessional. The hours on the door means nothing because it’s never one there at the desk. Try calling no answer this place is just a joke. Spoke with customer service still unresolved!! . Biggest mistake renting from them would never do it again!

India is great ,work through my issue ,was very patient..Check in with India to have a wonderful experience.😉

I love the fact that I contacted them and was able to get basically everything taken care of over the phone so now all I have to do is just show up because I'm definitely in there like swimwear... I'm over excited, extremely happy, and very very satisfied. Staff was very nice & very helpful. So yes I definitely will recommend Public Storage to anyone...

They start you off with a good price but will increase their prices often and before you know it you're paying double of what you started off with, they have no cap on their price limit, which is sad, if you use them for more than a year .... ☹️👇👎🏻👎🏻👎🏻

Okay so I came in a rush on 01/30/23 and the lady at the desk “India” was so sweet and amazing she really helped me out showed me around, doubled checked my unit to ensure it was clean and made sure my experience with you all was top tier! I really appreciate all the help and I will definitely be recommending you all if the opportunity presents itself!

India is awesome! She helped me with my moving needs and was very professional.

Public storage was awesome! The customer service from both representatives India & Courtney was theeee best! Thank you would definitely recommend!!!

India did a really good job assisting me with my storage unit. Would recommend this location to everyone good hours and good location

India was exceptional made everything easy for me and has great customer service I highly recommend 😁

How much are your smallest units

This place is a dump store manager and employee s are never in the office renters beware

I am completely happy with my service. I love that i get notifications ahead of time about my bill. India is very friendly and helpful.

The staff at the Shannon Drive are awesome. They are always polite and respectful. It’s a pleasure encountering them

I have been renting here for a while and have no complaints. I always receive the best service Syreeta and Dameian are very friendly and willing to help!

India is the best. She was very very helpful. She made my day today.

Friendly staff

Awesome customer service. Remembered me from a previous visit.

I had a great experience with you guys ! The person who assisted me name was Rosa and she answered all my questions swiftly and helped me get everything done quickly without any inconveniences and I appreciate that. Thank you!!

Don't do it you will sin when you try the APP and Credit Card machine and it is on the blink fo 5.5 months 8800 Wise Ave is a joke..

The customer service is great syreeta and India were very friendly and helpful

Great customer service ! Met with India who was professional.

Mary was wonderful taking my bill payment yesterday my wife and i had a ton of questions about the property and wanted to move out she talked us out and into downsizing which was a great idea ask for mary at glen eagles love hdr so professional and knowledgeable☺

When I went to pick up my item at this location on Shannon drive it was family of rats in unit in my kids clothes and my living set had babies and their manager their Sarah was not helpful didn’t care blame it on other unit stating they can have food or item that rat like please don’t rent here not safe I lost a lot things in just one month time frame since I move my things in their units not only they change my locks now my items just gone as well. They not helpful Sarah they district manager had hire mover to move my things out they broke my stereo I call her she say what you want me to do just unprofessional don’t care about things when you paid up not owe them anything don’t go to this location bad business

Syreeta was vwry helpful

Syreeta and Doreen were very friendly and helpful. The service received by Syreeta was great.

Syreeta was so helpful and friendly she worked with us and got us the unit we needed at a great rate

Syreeta service was excellent I really appreciate all the help she gave ne getting a unit to meet my needs.

Just rented a unit and the rep Syreeta was so helpful and friendly i decided to rate her property due to the level of service i recieved as she was filling in for someone else. Keep up the good work Just came back to rent and Syreeta was still just as helpful and friendly as before.

Great service

Mary was exceptional! 5-Star quality service provided and made my reservation process a breeze. When you think of storage think of Mary. Always on point !

Sarah and Doreen hooked me up and gave great service!

I just recently visited this location. Dominique was friendly and helpful. Seemed knowledgeable when I asked questions about the property.

I stopped in the other day to get moving supplies. Dominique was very helpful and friendly. Very informative also. Wonderful employee

Dominique was very patient and knowledgeable about the storage sizes and what may meet my needs. Dominique provided excellent customer service and won me over as a customer. I would definitely recommend this location.

My first time public storage customer and I love it!!!Dominique was very helpful

Moved my brother out!

Every time I come to pay my bill Syreeta is always giving great customer service.

Service was excellent. Syreeta was great.

My experience was great. Syreeta is awesome and has been a big help everytime I come

Service was great

Always nice and clean

Tamieka was excellent helping me getting storage

Customer service is always great when I come to pay my bill

Syreeta was very helpful she was more than willing to assist me with a space after they had closed appreciate the customer service

Syreeta was really awesome when I came to rent. She was able to get me a space that would work for my needs and was extremely patient going over everything. Had a great experience

Syreeta and Tamieka have excellent customer service, they truly need a raise. 5 star treatment here

Received excellent customer service from Syreeta. She really assisted me with my rental today.

Pretty cool. Syreeta helped me out a lot and explained everything perfect.

At first when I came in I didn't like the units that were offered because of multiple doors but Syreeta was determined to have my business she was willing to go above and beyond to get my business and have me walking out with a unit that more than exceeded my expectations for my budget. Definitely reccomend.

Brad did a great job for me!!

Great service! Thank you

Tamieka has been very great through out this whole process helping me to find a unit that is perfect for me. I give her 2 thumbs up

Ok

Needed to transfer my space and Syreeta was most helpful. She was able to find me a bigger unit that met my needs. Fast and helpful servicebwould reccomend

Ms. Syreeta is the best!!! I am truly grateful for her world-class customer service that she provides. She has been very positive despite the situation that she had to address while assisting me. She was able to address my concerns and needs. It's because of Ms. Syreeta that I am a client of Public Storage. Please make sure that she receives bonuses and is paid for her skills and abilities. Thank you. (I do not know if she will see this but I hope the powers-to-be will.)

I thank God for Syreeta. We were in a challenging situation and she was able to work things out in an adequate way. I recommend renting from this property and dealing with Syreeta.

I had excellent service. Today am a renter renter although i was in pain and abit agitated Syreeta was able to work with me and show awesome customer service. She is always good to me when come.

Mrs. Syreeta was the most professional and helpful also a delight

Great customer service at this location

Impressive customer service Syreeta was patient knowledgeable and very helpful assisting me RENTING a space today.

Excellent experience working Syreeta she help me out a lot when I came to rent. The other staff has been nice also.

Very clean

Syreeta was so nice with helping me this was my first time rent and I will only work with her. She made me expecting great even when I messed up and ordered the wrong then. You dont get customer service like her no more she need a raise just basic on how helpful and knowledgeable she was with your system

Friendly staff & Great service!!! On top of the great rates.

Tameka and Brad were fantastic. They gave great service.

Syreeta was a pure great person and I enjoy every trip to. My unit

Brad and Tamika were wonderful, terrific people.

Brad and tamika gold were so wonderful they were really helpful with the process FCC

Syreeta was extremely helpful she resolved my issue with my unit and made sure I got a unit that would meet my needs. Definitely recommend!

This storage facility was ok. it was clean. I don't think it was climate controlled in the part. It is an older Storage Unit. It is very secure.

great service

Nice people

Tameka and Brad were Awesome great customer service...

Return renter and Syreeta is always very polite, helpful and works hard to keep it clean. She really do care about her customers.

Came to get a space, the lady Syreeta was nice from the beginning when she called me to come in and when I rented. I had a very pleasant experience. Would recommend this location.

Great customer service....She deserve a raise...Syreeta was extremely pleasent and kind

Been renting a while and I must say Syreeta always goes above and beyond to assist her customers I was in the office discussing my account and witnessed her interactions with other customers while stepping outside. Excellent customer service was given to all!

I had a great and wonderful experience renting with Syreeta today. She was very nice and helpful.

Tamieka was very friendly while I was in the office paying my bill.

Just rented a service and the service was great. Syreeta was quick and pleasant.

Syreeta gave me the awesome customer service.. She made me want to come back if I need another unit in the future 🤗🤗

The staff here are all that and a bag of chips and a soda on the side...excellent service. Would recommend this location.

Had a very good experience first time storing it was a good experience my goods have been safe friendly staff!

Ms. Carl was very patient and professional. Great customer service.

Syreeta is such a grateful person, she stayed after hours to help me make some changes to my unit, she didn't have to, but she chose to, I am very grateful, I recommend public storage ... 5stars!!!

Great service..staff are always verry helpful..

Been renting here for a while. Syreeta and the staff are great! Friendly experience. Would be super awesome if the rates didn't go up but over all good service.

I lost my key to my storage unit and Drea was able to help me get a new lock the SAME DAY! She was very helpful and offered good customer service

Great place to rent. Thank you Brad

Shanda was super helpful and Brad was extra nice! Really nice meeting them both!

Brad and Shanda were great thanks

Tamika and Syreeta gave good customer service.

I have been renting here on and off for years and Syreeta and the others here are a joy to do business with. I always see Syreeta on the property cleaning or helping someone she is a good person with a good heart. I will recommend this place.

Great service

I had a great experience renting with Ms Syreeta today. This is a great place to rent.

Syretta and Tamieka were wonderful helping me with my storage needs.

My experience today with Syreeta was fun and friendly. She was very professional and courteous, got me a sapce at a great rate. The air conditioning office was awesome too!

Cool customer service. Syreeta was really friendly

Brad and shanda were so amazing nice customer service great jobs guys👍🏾

Brad & Shanda were amazing

Came to rent a space with Syreeta and got excellent service she was friendly and professional. Would definitely reccomend.

Streets was very pleasant, knowledgeable, and helpful with my upcoming move. She really took a lot of stress of me!

Good service

Syreeta She very helpful and polite

A great place to store your stuff if you need a place. Reasonable rates. Just have to bring a lock.

Wonderful staff....enjoy everything about this place..!!!

Syreeta the best profesional and always do her job😊😊😊😊😊😊

Great customer service at this location! I reserved a unit at another location in error, but Serita was able to quickly move my reservation.

I like that Syreeta was very patient with explaining everything to me regarding my billing concerns. I appreciated that she went above and beyond reaching out to her manager to assist me further.

Came in to pay my bill and Syreeta was extremely helpful, professional, and proficient. As a business owner, I appreciate the quality customer service.

Long term renter and wanted to express thanks for the excellent customer service received from Syreeta. She was pleasant, greeted us with a smile and assisted promptly with all of our concerns.

Syreeta and Molly was very helpful, professional and informative. They greeted me from the time I entered the door, and had me laughing through the process. I forgot I was stressed when I walked in! Thank you & I will definitely recommend public storage on shannon drive especially for there customer service!

Syretta and Molly were great employees. They were very helpful throughout the entire process. Really professional and thorough. 10/10 would recommend!

Great service by Brad and Tamieka were great. Rent here

My experience has been awesome. Syreeta and staff always give great customer service. I am a repeat customer and Syreeta always look out for me calling me and reminding me to pay my bill. I appreciate the excellent customer service!

Brad provided excellent service!

Great ace to rent!

Came to rent a unit and Syreeta helped me a lot, the service was friendly and fast. Would recommend!

Very nice place very helpful thanks again teaira

Professional customer service, good rates

Teaira was such a pleasure she made my move in so easy she was very polite and patient I would highly recommend public storage to everyone I know.

Great service!

Great place to rent! Helpful people! Thx

Tamieka was very polite when doing my rental and helped me with all my needs

Very nice and welcoming all the ladies were very helpful and answered all my questions knowledgeable I highly recommend this public storage to anyone

Awesome staff that works with u

The staff is great. It was quick to get fhs people were very polite. Upon. Vacating Syreeta was very polite in assisting should I need to rent again I would definitely come back.

Been renting here for a while and although they take my money Syreeta and the staff is great. She is welcoming and friendly everytime I cime to pay my bill.

Syreeta, and staff give excellent, courteous, efficient, and professional service.

Tamieka pleasant when I came to pay my bill

Very nice people work here, Syreeta and Tamieka are great very friendly and happy. Very good experience renting here they work hard and seem always willing to help

I had a pleasant time with syreeta she was very nice and informative about my choices and protection of my stuff.

pleasure to do business with

Return renter the service is always great Syreeta and the staff always give great customer service.

Syreeta and tamiek is so nice to me

Great experience just rented with Syreeta service was fast and friendly

I stored my items at this facility and many of my items got water damage. My art work, dinning room table, and other personal items. I purchased there recommended moisture control product. It didn’t work. There was water linking into the unit. There was no apology or responsibility from public storage.

Had a great experience with Ms Virginia and Syreeta. Fast friendly service.

Got great service had a really great experience with Virginia and Syreeta

Excellent customer service. I will definitely recommend this storage facility. Thank you!

Ms.Virginia and Ms.Syreeta were awesome lively and an excellent help. Would recommend to anyone .

Syreeta is amazing! She assisted in my check in and check out! Didn't have 1 bad experience! Will use again!

Syreeta and the service was awesome she was able to get me a lower rate

new customer to public storage Syreeta was very helpful

Wonderful Service. Thanks Ms Syreeta

So far do good

Just rented a space and had a really good experience. Syreeta and Virginia were courteous and helpful.

My husband and I just rented a space and the staff was great Syreeta and Ms Virgina were patient and professional, got us a bin and a good price.

The service was great just rented a space with Syreeta and she was professional and courteous, the other worker Ms Virginia was nice too.

This Has Been The BEST experience I have ever experience ! Ms.Syreeta and Ms.Regina was so respectful and helpful !!!! I will be back and recommending public storage to my friends and family !!!!

I only have nothing but great things to say about this location the staff is great. I like the kindness and generosity of the manager Syreeta. The facility is convenient and safe. Been renting a while and this location is always my first choice.

Long time renter, the staff is great Syreeta is always helpful and friendly when I come make my payment

The service I received from Syreeta today was A ok. She was very pleasant answered all of my questions made my experience easy and quick and got me a good rate on my space will surely pass on this location to the next person

My experience was a1 I am a return renter and was so glad to see Syreeta was still here to help me.

Online reservation was super convenient Syreeta and Ms. Virginia were great with customer service and setting up my account

Been a long term renter and Syreeta has been awesome. Since day one she has been courteous and helpful.

Syereeta and Ms. Virginia in the office are wonderful to the customers. The facilities are clean and Public Storage is the best choice I could have chosen.

Just rented with Syreeta and the service was great. She was very pleasant and accommodating.syreeta was courteous, informative, and professional. I would give her a raise and me a discount.

Manager Crystal is super friendly and very helpful, The site security is very good, the storage unit has its own light. Overall Great Experience, Will be keeping this unit for a long time.

Leo was very helpful and patient with me today

Over priced everything Website says $1 for the 1st month is a lie My monthly payments from day 1 was over $90

This place is horrible! The customer service is below average. I don’t have time or money to consistently deal with the employees attitudes. These reviews are fake!

Syreeta And Mrs. Virgina Was so welcoming patient and bee nice ladies, I felt great walking in the door , with there welcome... and Mrs. Syreeta made the process fast knowledgeable and she made me feel good with picking a great unit I wish I could give them both a million stars!!!!!!!!

Syreeta was very fun to work with and made my rental experience seamless.

I had a lovely experience and Syreeta was courteous and explained everything in a way I could understand and I appreciate her dedication

Excellent service received everytime i come to pay my bill convenient and the staff is friendly and courteous. Ms Virgina and Syreeta are great.

Syreeta and Ms Virginia are sweethearts always plesant when i come to pay my bill.

Service was wonderful. Syreeta was very professional and friendly.

Good service, Miss Virginia was really helpful.

The customer service was excellent, the two young women helped me out from setting up the unit to giving me very detailed instructions and information.... Would definitely recommend for anyone who has never used a storage facility before, this was my first time.... I just wish the hours were a little more flexible...

The service received from Syreeta today was excellent she got us in at a good price and was professional and friendly down to earth.

Service was A1 and efficient. and Virginia and Syreeta were very helpful.

Came in to pay my bill and Syreeta was real polite and professional.

Syreeta gave great service today, just rented a space.

Good

Too DAMN Expensive!!

Syreeta and Tiffanie have the greatest customer service i have ever experienced. Please give them a raise or some type if compensation, as a supervisor i would give them some type of merit. Thank you.

Zakiyyah Syreeta was very helpful. professional in pleasant

Syreeta was very helpful, the service was great she has good work ethics and I like the units.

Syreeta gave excellent serviceToday very much appreciate it.

Zakiyyah has been very helpful at this store. Very polite and informative. Come see her and this place for great service and storage.

The staff here is good. I have been renting here a long time and Syreeta has been extremely helpful and professional. She explained my bill to me and make sure I have the information I need. Zakiya is great too.

My experience was lovely I had the opportunity to meet Syreeta who was genuinely helpful and showed care and concern about the well being of my property being stored here.

I had a great rental experience today. Syreeta really helped me out and got me in with a good rate and unit.

Zakiyyah was extremely courteous...very imformative and accommodated my disability leaving me with dignity. No rushing. Patiently dealt with my issues which are extensive especially with memory. A lot of repeats and explaining in detail. Thank you.

Zakiyyah was very pleasant and helpful and it's very clean on the property

When I rented, I didn't think to ask if the unit would have lights or heat, or even dollies to transport your stuff. I rented from other locations that provided those features and just thought it automatically came with the rental. Nope, I thought wrong. I will not be renting from this location again. Oh, and the prices are outrageous as well.

Zakiyyah, Was excellent great customer service!

Zakiyyah was very helpful & friendly. Also very clear with instructions.

Syreeta is very helpful and kind everytime I come. Matt was very accomodating.

Rented a space today with Syreeta and the service was 5 star. She gave excellent service to the customers and was very attentive to everyone in the office.

They're great

Syreeta , you are wonderful. Thank you so much for taking time out to help me with my unit.

Whenever i come to pay my rent the service is always good Syreeta has been really nice and always tries to help whenbwe need assistance. I havent had any issues.

Zakiyyah has been very nice knows her job very well

Zakiyyah is great. I love a public storage.

Zakkiyah was very friendly, Professional, and knowledgeable I would recommend this location awesome customer service!!!!

Good customer service zakiyyah and syreeta really looked out I do recommend

Wonderful customer service...my experience was quick and painless....Syreeta was a joy to work with..

Experience was great!Zakiyyah did a great job!

SYREETA AND ZAKIYAH WERE VERY HELPFUL AND FRIENDLY THEY WORKED WITH ME TO FIND A PLACE THAT WILL MEET MY NEEDS. CUSTOMER SERVICE PROVIDED BY BOTH OF THESE LADIES WAS GREAT!

Syreeta did a excellent job on helping me find a storage today

Ive had a great experience aside from the ratev just increase. Syreeta is an exemplary manager and explains thungs very well. She is pleasant patient and courteous with my transactiins and interactions i have seen with other customers. Nothing but good things to say. Keep up the good work.

I am having a hard time with the staff it's not good

If I could give no stars I would. Please don’t move into this storage!!! I repeat please don’t. The staff are rude and ignorant all the reviews is from workers of the property. I was told that I would continue to be charge every month because I refuse to pay a full months rent when I moved out on the 2nd of the month because of the nasty conditions and mold growing in the storages because of their leaking ceiling. This place is disgusting and Gould be shut down because of how nasty and dirty it is there. I gave them. 1 months notice and they still have me a hard way the staff is teenagers and are uneducated on anything with the facility. The gate is never working and the prices are too expensive for small unit. I suggest extra space storage for anyone to eliminate the headache!

Ms. Zakiyyah is very professional and knowledgeable. She made me very comfortable and confident in my decision to place my valuables here at Public Storage instead of going anywhere elese.

Syreeta is a wonderful person with a sparkly personality and I enjoyed letting her take my money. She got me in at a good rate and was very professional. I would recommend this location, the customer service is excellent.

The ladies at the office were awesome. I would recommend storing with them hands down. Shyreeta and Zakayyah are the best.

Friendly on poin environment the staff Zakiyyah and Syreeta have been very professional and helpful.

In my experience Syreeta really made a difference in my rental experience otherwise I would not have kept the unit as long as I did. She is definitely a benefit to Public Storage.

Zakiyyah and syreeta got me in and out

Clean reasonable prices, friendly people and STRONG lock on the storage doors...

Syreeta really helped me out today. She is the best of the best got me in and waited for me to get my rental done. I appreciate her patience she was friendly and professional

Been a renter here for a while and the service is always great. Syreeta is very nice and always willing to help you. I would recommend public storage on Shannon Dr.

ZaKiyyah did an awesome job getting me set up with my storage space. She explained everything to me and answered all of my questions. Very pleased with her. Thanks again.

My family have been at this location for years and love the service Zakiyyah and all at this location are friendly and pleasant

Came in to help family with their unit and the staff was very helpful, friendly and professional. Syreeta was very knowledgeable and extremely helpful.

Been a return customer for years, and every time I come here Syreeta is very professional friendly she has excellent customer service she greets you with a good spirit and a smile always every time I come, she makes sure all of her customers are satisfied and I will recommend all I know to come to Shannon Dr.

Return customer, Syreeta is always friendly and willing to help and got me units at really good prices. They really work hard here. All in all the service is great I would reccomend.

I went to Public Storage and Zakiyyah and Charles was really great in friendly and help me get the best prices I had a great experience with them I would definitely recommend them to friends and family.

Newly and updated processing for applications as well as electronic upgrades. I haven't had any bad experiences with Public Storage.

The service is excellent. The employees are very pleasant and always willing to help me. Especially Syreeta and Charles. I would recommend this location.

Streets was very helpful & informative about all of the access to the facility.. She also informed me public Storage is the best storage in Baltimore.. Great customer service.. I will recommend all my friends to come to public Storage

I rented with Syreeta about a month ago and the service was great came to make my payment and she was friendly and willing to help.

Excellent service from Syreeta.

Rented a space with Syreeta. She was very pleasant to work with. The space and property was clean and the staff welcoming. I have so many nice things to say about my experience. SSyreeta made sure I got the brest space for my budget and needs she offered me products I didn't even know about like the damp check. Overall very good experience and conversation, she was patient and even met my wife as I was showing her the space in the phone. Just an excellent experience!

The service with Syreeta was excellent. She worked with my budget and got me in with the space I needed. She definitely knows what she is doing l and made my experience a great one! Would definitely recommend her!

It. Was wonderful the folks here were great Charles and Ritta)

Quick and Wonderful customer service thanks guys !!

Came in to inquire about storage and the service received from Syreeta was awesome. She did an excellent job finding me a space that would meet my need!

Excellent service from Syreeta

Syreeta was very professional and made sure I understood the complete process!!!!

Syreeta gave us Great customer service!!!

SYREETA was very professional and very patient she even stayed after her shift to assist me with my move in. She provided excellent customer.

Syreeta, Dameian, Charles..... I would like to thank you all for your generosity and support throughout this journey of being a member here at the public storage. It has finally come to the point that we part ways. I will deeply miss all the laughs that we’ve all shared. Thank you so so much for protecting my belongings my entire stay. Words can not express my gratitude. Thank you, thank you, thank.... Love you guys💋

EXCELLENT 5 STAR CUSTOMER SERVICE GIVEN TO ME BY SYEERTA!!! SHE WAS PATIENT AND VERY UNINFORMATIVE WITH COMPLETE HONESTY! SHE HELPED ME FIND THE PERFECT STORAGE SPACE FOR MY MOVE FROM BALTIMORE TO OAKLAND CA! THE PLACE AMD PRICE WAS PERFECT! THANK YOU, SYEERTA!

I have been renting here a while and the experience gas been great. Syreeta is awesome and need a raise. She takes really great care of the property and gives excellent customer service!

I have been a long term renter and the service has exceeded my expectations. Syreeta has been great. She is always willing to help me and very personable. She make you feel like family. All and all I would recommend this location, the service is great and personally I don't like dealing with anyone else but Syreeta.

Just rented a space with Syreeta. The service was excellent! Couldn't beat the price and she was more than willing to assist.

Syreeta is wonderful excellent customer service

Been renting for about several months and the service has been great. Syreeta is very professional ans always pleasant and willing to help. Charles is nice too.

I received excellent service from Syreeta. She was very helpful with my move in and really worked with us to make sure we had a space that would meet our needs and budget. I would recommend this location the customer service is 👍

Well today I went to Public Storage on Wise Avenue in Dundalk with my sister she needed to purchase a small storage bin. Now even though they didn't have the dollar sale we still wanted to purchase the bin because the young lady Crystal who work there was so very very nice so attentive to my sister's needs and she was just very pleasant and I just wanted Public Storage to know that we enjoyed just talking to her and going into the business for service. She called other storage bins to see who would have the cell so that we was able to get the discount and she send us to the storage bin on Sinclair Lane and told us to ask for Zakiyyah or Syreeta. Well after meeting them both along with Matt. It's was a very pleasant experience. Zakiyyah waited on us she was very professional and kind. So thank you all for assisting my sister.

Safe

Rented a space with Syreeta she was very helpful and friendly, would reccommend

Syreeta was very helpful and proved exceptional services she provided assistance andmade sure all questions wereanswered before signing antagreement. I'll continue to use Public Storage!!!

Just rented a space with Syreeta and the service was great. She was very welcoming and friendly and she has a beautiful smile. Would definitely recommend.

Great Experience

If i could give 10 stars I would. Been renting for a couple of months and the customer service is awesome. Syreeta has been very pleasant and always smiling. She is very helpful and goes out of her way do help. I would recommend this location.

Since I have been for two plus years I have had a great experience with the staff. Syreeta. Is very professional courteous and pleasant. She is a blessing especially because she reminds me to pay my bill.

I used to work for the company. Compared to competitor, I would store at competitor

Syreeta has great customer service. She provides a comfortable customer experience and environment that make me comfortable digging in my pockets. She is very knowledgeable about her job. I would recommend this location.

Syreeta is always nice and work with you as much as she can.

I'm a return the from years ago. Syreeta was very attentive to my needs and got me in a space that worked for my needs and offered products to protect my things. I enjoyed the conversation and the service was great. I preferred and recommend this location even though it was not close to me.

Got excellent service from Syreeta and Torea. Syreeta was very helpful and worked everything out for us. They are great and did an excellent job.

The service I received today from Street a and Ericka was great. Syreeta is very professional and pleasant to work with.

The service I got today from Syreeta was excellent. I recommend this facility as long as she work here. She is a great sales woman and is really for the people!

They have to many add on after You selected a unit,,, you quoted $40 the unit price only for them to add fees you must pay $11 - $25 insurance, one time charge of 32$ apply for renting the unit fee, they want to sell You a lock they have the key too.... Customers Services was good but I not rent an apt. I needs a storage Unit.. Check police reported threat of this storage Company ....before renting

I have been renting here a while and I have no complaints! The service is always excellent. Syreeta is awesome, she always give great customer service she is attentive to your needs and goes above and beyond for you. The new guy Montreal is very helpful and polite. Can't go wrong with them.

The service was excellent. My day was dreary until i came and rented with Syreeta. She is so pleasant and extremely helpful. Her coworker Montell was nice too. I would recommend this location ask for Syreeta and Montrel.

I rented here for a while and the service is great. Syreeta is friendly, professional and really treats you like family. She really cares about her customers.

Torrea did a great and awesome job. She deserves a raise ☺

Thank you Syreeta! Service was perfect. I love her! Thank you thank you. Youre the best!

My shopping experience was a pleasure. Syreeta was very knowledgeable and extremely professional. I came in to buy a box and she helped me even with directions. I sincerely thank you!

The customer service is excellent. Syreeta is very friendly and polite. She made renting a great experience!

Syreeta was very helpful with the space and gave me great ideas on the space I needed and supplies. The service was quick and cost effective.

Our storage was broken into 3 times, at least once w/ cooperation of staff (inside job). Incremental fee increases are too high and there seems to be a theft/drug ring operation running out of the location. We're looking for a new safer place.

Property Manager was kind along with Damien. Very thorough and helpful...and encouraging. Me and Syreeta had a brief, but uplifting conversation. Great customer service!

Syreeta rented my unit and the level of service was excellent. She was very helpful and knows her stuff.

Syreeta is the best. She is very professional fast and friendly she got me in and was really nice to every one in a very busy office. Highly reccomend. Thank you Syreeta

I will say thw service i received from syreeta was exceptional. She is extremely professional, friendly, and really pride herself in helping people. The office was really busy, but she handled every customer with care.

Rented a unit with Syreeta and received wonderful service.

Been a return customer came back and still received great service frim syreeta. As always no complaints. Highly recommend!

Long term renter and everytime i come to the office i get great service from syreeta and dameian. I would reccomend this location and they really should get a pay raise!

Syreeta gave great customer service. The location was convenient, affordable prices, good unit availability. Overall would recommend this location.

I always receive excellent service from Syreeta and Dameian. They are always helpful ,professional, and nice. I highly reccomend this place.

Good job

Mass break in made it extra difficult to go thru all the processes to accomidate us for our losses

Syreeta gave me a very pleasant experience found me a great rate and the process was quick and easy.

Ms. Syreeta does a wonderful job with helping me.

Syreeta gave excellent service. She was very helpful with everything. I am very pleased

The worst place ever you are better putting your items on the street than renting from this dump on Shannon Drive. A armed robbery took place there July/2016 and I don't care what they say it was an INSIDE JOB this place was hit over night and over 50 units were hit including mine it took a lot of time for them to go into people units remove things, break things and load them up on a truck or they probably walk out of there with items in their hands since it was family and friends nite at PUBLIC STORAGE...Take pictures of everything you put in a storage unit no matter where it is . Plus they charge entirely to much money for this raggedy place. I hope and pray I never use them again. HORRIBLE Even the insurance is shady they try their best not to pay you for your lost...Like I'm going to pay $100 a month to store a flower pot...THEY WORST PLACE EVER. I HAD TO PUT ONE STAR SO I COULD POST THIS AND THEY DONT DESERVE THAT.

Syreeta is a good worker she was very friendly and helpful even when I was upset about the price difference she explained everything and got me a spot that work good for me.

I received fantastic service during my stay. The staff is great Syreeta is very professional and helpful to everyone.

Syreeta is a pro. Very professional and courteous. Dameian was a great help as well. You won't be disappointed with the service here.

Syreeta was super helpful and a blessing. Extremely satisfied with the level of service given.

Dameian was professional and gave great customer services!

Mr.Dameian was very pleasant and patient with me. I didn't feel rush(although I couldn't make up my mind which unit I wanted). This is my third time renting from this site. It's always neat and clean (a little mildewy in some units) but it's nice and convenient.

Its not about customer service its about me and my stuff .i wasnt even there for aweek want to cheek on my things and i saw a wolfspider on a mouse trip i put in the corner had like 80baby's.dirty disrecpectful sad place To go im calling corporate on this place. Thats a fact so cruddy .extra space is OFFICIAL step your life up.

Syreeta offered great customer service, really helped me out and saved me some money. Would not hesitate to tell others about Public Storage. And Dameian was helpful as well.

Return customer and the experience was nice. Syreeta is beautiful, they need more people like her permanently. She is very nice and helpful really helped me out today!

I rented here and syreeta make you feel like family i teally enjoyed rentinh here she is the best

The service is great. Syreeta is very nice and need a raise.The service is great Streets

Damien and syreeta were the best ..they were attentive and knowledgeable and helpful excellent customer service

Syreeta was very pleasant with assisting me with my rental search she is a people person and very professional

I am very satisfied with the kevel of service received from Syreeta and Dameian

I loved it. Jennifer was very helpful and informative. Thank you.

I came in with my family you rent a space and the service was great. Syreeta was very professional and friendly with all the customers that she encounted. She made us feel like family and got us all we needed.

Just rented today with syreeta she was very professional, courteous and gave us a big smile she got us a unit with a good price and did her best to sell us all she could based on our needs. She was very friendly and gave us all laughs which we needed today.

I experienced great service from the manager, his name is Damien, he helped me meet my storage needs. Although rates are high its a well secured place so you get what you pay for.

Been dealing with public storage for a very long time and the staff is great. Syreeta and Dameian is very good very pleasant everytime. They work really hard and always very nice when we come.

This location has great customer service. Dameian and Syreeta were willing to work around my schedule to help me set up with a unit that was perfectly size for my needs. I highly reccomend this location. 👍

Syreeta was very helpful. I had lots of questions and she answered them all with a smile. Thank you for awesome customer service!

Service was excellent Syreeta was courteous and funny. She would not let me leave unless I rented. Made the experience very pleasant.

Syreeta was great. Excellent customer service. Very very helpful to me and my family.

Anytime i need storage i come here. Syreeta and Dameian have been great. They always offer excellent customer service and i go out of my just to pay my bill to see Syreeta i am in love with her!

Excellent, really excellent customer service by Syreeta. Saved me money too. Make sure you try em out. Won't regret it

Syreeta was awesome . She was very helpful. Definitely recommend this location

The service is excellent at this location. Syreeta always provides friendly answer courteous customer service skills. Always a pleasure to do business here. The staff is great!

Syreeta is very efficient and really cares. She really worked with me getting me my storage space.

i have been a long time renter and the service is outstanding. Syreeta and Dameian are the best always helpful and make sure that yiu are well taken care of.

I have been renting here for some years and always receive excellent service Syreeta and Dameian are pleasant and helpful definitely recommend this place

syreeta provided us with excellent service she made sure we got a unit that would meet our needs definitely exceeded expectations.

Streets was so sweet and well knowledgeable. She made the process go quick and smoothly

Had a very nice experience. Syreeta was very nice helping me with my move in.

I really appreciated the care and concern shown by Syreeta when it came time to select a storage unit; she has GREAT customer service skills!

Syreeta was very pleasent and professional got me what i needed at a good price. Had a great experience

sureeta and Damian was very helpful and I enjoyed the experience

Great place to store your goods. The staff Syreeta and Dameian are always helpful and friendly. Syreeta treats you like family all in all nothing but great things to say give these guys a raise

The storage space is nice size and clean, the price is great and the hours to access the unit can fit anyone's schedule love the hours☺☺☺☺☺ Thank you Syreeta for all your help and making me feel comfortable knowing all be well.

Was referred by a family member the service provided by Syreeta was fast easy and great!

Streets helped me and my family get a space the customer service is excellent will and have recommended to other family and friends.

Syreeta always gives excellent customer service she is patient and let you know all you need even make sure you have all the supplies you need to pack your stuff all in all would highly recommend!

Syreeta and Dameian were fast and extremely helpful!

Syreeta always does a great job always see her and Dameian on the property keeping it clean and always polite and friendly nothing but great things to say about her!

i had a awesome experience syreeta was very helpful and kind made experience great. Dameian was pretty nice too.

Move in was great Syreeta and Damian were excellent. Great customer service

Crystal was AMAZING . She was very helpful and so sweet to my daughter. She answered all my questions and some. I wish all establishments had employees that were as professional and friendly as her. Office was clean as can be as well as hallways in the storage unit. My Storage unit was swept prior and had nothing left inside

Syreeta was very patient friendly and accomdating she offered us waters and made our move in good great customer service

Syreeta and Dameian are really nice and welcoming. This is my second time storing my stuff at this location, and I have yet to experience any problems at all. If I needed to use them in the future I most definitely would!

Dameon was awesome!! He was very patient, understanding, helpful and polite. This review is well over due. I opened a unit a few months ago but have been very busy. However I told myself I had to write this review! If it were not for this man, I probably would have gone to another storage facility. Dameon assured me of safe keeping and helped with locks, tour and cleaning of my unit. He was very knowledgeable of every question I had! Thank you so much DAmeon.

i just rented a space first time Syreeta made my experience good. she made me feel good about renting here. she helped me find a good space to meet my needs and budget and was really imformative. thank you!

Syreeta was very helpful knowledgeable and extremely courteous i appteciate her service i will recommend to friends and family! Great five star service

Thank you much Syreeta @Public Storage for your excellent customer service and availibility in our time of need!

Syreeta great customer service.. Thank you so much

syreeta was very helpful and friendly would reccommend this location

Syreeta was patient and professional made our experience wonderful at location.

Was referred by a friend and the service was great Syreeta and Dameian were awesome overall great experience

Syreeta was very attentive and answered all of our questions. My experience with Public Storage was great.

Syreeta was the best and took great care of us! Highly recommend!

Outstanding service received from Syreeta. Was essential in helping us resolve our storage needs. She has a great personality and beautiful smile! Will continue to do business with Public Storage because of her help.

Syreeta was great really down to earth got us a good unit and made sure we had all we need to rent.

I had a pleasant experience Syreete was polite good customer service

SYREETA IS ABSOLUTELY AMAZING . ALTHOUGH WE DID NOT DECIDE TO RENT DUE TO OUR FINANCIAL NEEDS SHE WAS VERY PROFESSIONAL AND DID HER BEST TO HELP US. SHOULD OUR SITUATION CHANGE WE WILL DEFINITELY COME BACK. HIGHLY RECOMMEND THIS PLACE .

I had a wonderful experience at this Public Storage location. After getting stuck in traffic, I arrived more than an hour after close with my moving truck and Syreeta was absolutely wonderful! She let me in and helped me find a new unit to meet my needs, completely after hours. After a stressful move her friendliness and customer service was just what I needed.

Syreeta rented me my space she made sure she got me a space that would meet my needs and budget I would reccomend this property because syreeta made our experience great

Just helped my aunt move into her unit. Syreeta was very professional and accomodating. Very pleasant experience Would definitely recommend this location. The staff is excellent!