Public Storage Self-Storage Units at 1434 Ritchie Hwy, Arnold, MD
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6
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 14/moSmall 5'x5'- Climate Controlled
- Locker
- Upstairs/elevator
$ 14/mo $16Best Price Label -
5'x5'Online only price$ 23/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 23/mo $30Best Price Label -
10'x5'Online only price$ 51/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 51/mo $68Best Price Label -
10'x5'Online only price$ 69/moSmall 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 69/mo $92Best Price Label -
10'x10'Online only price$ 96/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 96/mo $128Best Price Label -
10'x10'Online only price$ 113/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 113/mo $151Best Price Label -
10'x15'Online only price$ 177/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 177/mo $236Best Price Label -
10'x15'Online only price$ 206/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 206/mo $275Best Price Label -
10'x20'Online only price$ 269/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 269/mo $358Best Price Label1 unit left! -
10'x20'Online only price$ 309/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 309/mo $412Best Price Label1 unit left!
Nearby Self-Storage Locations
Self Storage Near
1712 West Street
Annapolis
MD
21401
Self Storage Near
1904 West Street
Annapolis
MD
21401
Self Storage Near
2729 Solomons Island Rd
Edgewater
MD
21037
Self Storage Near
8190S Ritchie Hwy
Pasadena
MD
21122
Self-Storage Near Arnold
Resources from the Help Center
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Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 466)
I rented a locker here a few weeks ago. I went to check the location out and Dylan was very helpful with showing me around and letting me look at some of the options. I was impressed with how clean the building was and the price was competitive for the area. I went back the next day and rented a locker. Again, Dylan was nothing but friendly and helpful. I've since visited a few times to drop stuff off and it's always been what you would expect, clean and accessible.
We rented a storage space in Arnold, MD. The facility was lovely but what most impressed me was Steven! He was very knowledgeable and helpful; an overall lovely person and a pleasure to work out all the storage details. When we showed up that day, we were unsure if we were going to rent there but after one conversation with Steven we were convinced.
Steven made the move-in process very easy. Thanks!!
I recently had the pleasure of utilizing the storage services offered by Public Storage and my experience was nothing short of excellent. From the moment I stepped into the facility, I was impressed by the professionalism and attentiveness of their staff. However, it was Dylan who truly stood out with his exceptional help and assistance. Dylan greeted me with a warm smile and genuine enthusiasm, making me feel valued as a customer right from the start. He patiently listened to my storage needs and provided me with a range of options that suited my requirements perfectly. Not only was Dylan extremely knowledgeable about the facility and its offerings, but he also took the time to explain the various security measures in place, giving me peace of mind about the safety of my belongings. What truly impressed me about Dylan was his willingness to go above and beyond to ensure my satisfaction. He took the time to walk me through the storage unit, offering helpful tips on how to maximize space and organize my belongings efficiently. His attention to detail was remarkable, and he even provided me with additional packing supplies to make my move easier. Throughout the entire process, Dylan exhibited a high level of professionalism, courtesy, and genuine care for my needs. He was patient and answered all my questions, making sure I felt comfortable and confident in my decision to choose Public Storage. His dedication to providing exceptional customer service was evident in every interaction, and I couldn't have asked for a better representative to assist me. The facilities at Public Storage were clean, well-maintained, and secure, offering a range of storage unit sizes to cater to various needs. The convenience of 24/7 access and flexible leasing options further added to the overall positive experience. However, it was Dylan's exceptional assistance that truly made my storage journey hassle-free and enjoyable. I highly recommend Public Storage to anyone in need of reliable and secure storage solutions. And if you have the opportunity, do not hesitate to seek out Dylan's expertise and assistance. His dedication to providing outstanding customer service is a testament to the company's commitment to excellence. Thank you, Dylan, for your exceptional help and ensuring that my storage experience with Public Storage was nothing short of exceptional. You truly made a difference, and I will not hesitate to return or recommend your services to others in the future.
Good clean facility. Great customer service! Thank you Steven!
The place is clean and neat. Staff are very polite
The place was outstanding and the area was very convenient. It was clean and spacious. The storage definitely exceeded my expectations beyond limits. I am truly thankful for their good service.
The price is affordable and the place is clean.
Manager is kind, respectful, and very accommodating would highly recommend
Very nice place and steven is very nice and helpful!
Manager is amazing, so respectful, and extremely helpful! Definitely would recommend
Very clean and well maintained facility. Steven, the property manager is wonderful to deal with. He returns phone calls promptly, is always courteous, very kind and most helpful.
Well maintained facility!! Good job Steven! Always a pleasure to do business with you.
Excellent facility!! Beautifully maintained. Steven Dwyer is a great property manager and a pleasure to do business with.
I had a unit here for about half a year. It was a good experience: I stored some important valuables in there and they were never stolen or messed with, and the employees were helpful but unenthusiastic. I have to admit that I was very let down when I first saw the space. It is 5x5 but when I signed up they made it difficult to explicitly see the height. Then I checked in to see this space at half the height I expected. It was a shame, but I managed to stuff everything and it was just enough space. I paid 50 dollars a month even after the whole “$1 for your first month” because of fees and the lock they force you to take. Just buy your own and return the lock they give you so that you can get a refund. I would recommend the disc shaped padlock since those are difficult to cut through (if you’re paranoid like me)
Excellent facility! Great service. Shout out to Syrita
I'd like to speak with someone about there not being any WiFi.
Is nice to work in this place Steven is a great person! He is very helpful during our LED PROJECT!
Clean & makes moving things into storage easy
We recently began renting a storage unit at this facility. Prior to renting, we toured the building. Kristen, the property manager, was very kind and helpful. She answered all of our questions and made the rental process as smooth and straightforward as possible. The facility was clean and the temperature controlled units appeared to be in excellent condition. We immediately decided to lease a unit and would definitely recommend this facility to others.
Kristen was a great help! Very knowledgable and polite.
I reserve a unit online and went in to confirm the size and the condition of the property. Before arriving I received a call from Kristen confirming my appointment. Upon my arrival I met Kristen who was super nice and took me to show me the size of the storage unit I was looking at. During the walk she gave an overview of the property and I could not help but notice how clean the entire facility was. I immediately decided I wanted the unit and Kristen went through the entire process in detail. The check in process was smooth and quick. Definitely recommend this storage facility and I think Kristen is an asset to the property!
This facility is beautiful, clean and well maintained. Kristin Bayne was very helpful and a pleasure to work with. I would highly recommend.
Steven was awesome, quick, efficient and knowledgeable. Faculty was extremely clean and neat
My experience today with Sylvia at public storage was very delightful and very professional. She did a wonderful job assisting me with the application for the rental unit. Very clean facility would recommend it to family and friends.
Sent the following letter to Public Storage after cancelling my contract in April 2023. I recently requested a lower monthly rental fee for a 10x10’ storage area (#3404) at your facility in Arnold, MD. The request was summarily denied. I made the request having seen my monthly charges rise from $116 to $122 after EZStorage changed to Public Storage in May of 2021. Subsequently, my monthly fees increased in October 2021 to $153, then again in July 2022 to $191, and finally to $241 in April 2023. The last increase resulted in a more than a 100% increase over 2 years. Surprisingly, the online fee for the same space is only $148/month. When I asked about this with the staff at this facility, I was told that I could get the online price but would have to cancel my original contract and move my belongings to a new unit. Obviously, the price increase over such a short period is as outrageous as the policy that I should have to move my belongings to another unit to get an online price that is almost $100 cheaper. Consequently, I terminated my contract in April in protest of your unethical and ridiculous business practices. I’m sure canceling my contract doesn’t hurt your bottom line, but it’s very gratifying that I’m no longer paying Public Storage almost $3,000/year. Thank you for providing the impetus for canceling my contract and saving me the extra $3,000 annually. I can only hope that many of your other customers feel and act the same way after your last price increase.
My sister recently got a storage unit and she absolutely loves how clean this place is and how professional Stephen the property manager is we highly recommend this place.
Best storage place around!!! Thanks Cynthia!
My husband dealt with Steven and said he was very professional, the place was very clean and somehow got him to sigh a rental agreement before I could have an opinion. Once I got here, I saw for myself this place is spotless, the elevators & restroom are immaculate. And meeting Steven way a joy. Highly recommend this place.
Steven was wonderful and made the process of renting a unit a breeze. He was thorough and helpful. The facility is secure and cleaner than I’d expected. Will stick to Public Storage for our future needs as well.
This place is really clean. And the manager Steven is super friendly and helpful.
This facility is very clean and Steven was very helpful. Great service provided!!
Started renting a unit here a few days ago. Facility appears to be clean and well maintained, and the check-in process was easy and smooth (thanks especially to Melanie at the front desk who helped me!).
Clean. Secure. Convenient.
Great facility. Clean.
This place is really clean and staff is very nice. I’ve had a storage unit before somewhere else with the same company not to far away and it was awful. This is great!
Best storage facility in Annapolis, been at many over the years. Convenient location, always spotlessly clean and Steven in the office is always friendly and super helpful, thanks Steven 👍
This storage facility is the nicest one in Annapolis! I was able to fit all of my stuff at a really great and affordable price before I moved. The manager, Steven, was very helpful, kind, and courteous when I first moved in. He showed my where my unit is and worked with me to set up my account properly with the really nice autopay function. I love how this Public Storage on Ritchie Highway has a nice gated parking lot so everything including my car is safe. I can access my belongings anytime I needed it with the gate code. The building is also AIR CONDITIONED!! Totally essential for these hot and humid Maryland weather days. Not once during my visits have I seen any signs of rodents or pests. The building is clean and labeled with big, easy to read numbers so it’s easy to find your unit and it’s hard to get lost. There’s plenty of lighting too! Thank you so much Steven and Public Storage for making my storage stay the best it could be! Will be using it again!
Clean space and we'll maintained. Staff was friendly and helpful.
Very clean storage center. Conveniently located and easy to access. Friendly and helpful staff. Plenty of moving carts.
This was by far the best experience I have ever had while using a storgae unit. Steven was fantastic and helped me througout the process. I can not recommend this place enough. It was extreamly clean and the perfect temperature. This was the kinda of experience that makes a lasting customer. 10/10 can not recommend enough.
Public Storage - Arnold is a top notch facility. Steven was incredibly helpful from start to finish. He is professional but provides customer service as if he has known you forever. It’s rare to find folks who care that much about their company and their customers. I will be using this Public Storage facility for all my storage needs and referring all my family and friends.
Needed a short-term storage solution and found this place. It worked out perfectly and the staff was awesome. Super nice facility and its very clean inside.
Steven was the best and the units are very clean.
I needed a storage unit and a family member recommended Public Storage because of their outstanding customer service. Now, let me tell you something, if you need storage space and you value customer service, you go see Steven at Public Storage in Arnold. My man took care of us from top to bottom, he keeps the cleanest facility I’ve ever seen and he’s there for anything you need. This is where you go to get the best storage facility experience of your life. Thank you, Steven.
Steven was very helpful and explained the terms and process thoroughly. The storage unit facility is immaculate and kept at a perfect temperature. I leave knowing our belongings are safe and nothing is being ruined by the elements. Huge thanks to Steven!
We are extremely pleased with the facility and would especially like to commend Steven who is always friendly and has always been very helpful in finding solutions for anything we need . Thank you Steven! We appreciate as well that the facility is always spotlessly clean which has not been the case with other facilities we’ve used in the past.
Very easy to reserve a unit online, and they had a great first month special. Steven was awesome getting us checked in on the first day - very knowledgable, friendly and professional. We've been using the unit for a few weeks now and it's very easy to access the property and our unit. Great security, too.
Loved the service and facility. Completely impressed with the staff and the amenities.
Very clean
Clean great people that work there very helpful I'm glad I got a storage unit there. 😃 I can't find anything to complain about...
Steven was very helpful and explained everything thoroughly. Very happy with the service.
Horrible policies, do not use. Don't believe the 5 star reviews, the location gives you gift cards for 5 star reviews. Cut our lock off without being in arrears on payment for the unit after auto billing us for the full month. We went there to put stuff in the unit, but the lock was changed. They indicated they cut the lock off vacant units at month's end as a courtesy to customers. Then why did I get auto billed for that month and why didn't anyone call to confirm? Some courtesy. AND, the unit ISN'T empty. I was still consciously paying per month to keep a unit to move things in and out over the remainder of the year...Highway robbery and a bunch of thieves. They won't mind selling your unit to someone else and still auto bill you for it. Be careful...
This place is very clean. Steven the manager is professional and answered all of my questions.
This was actually one of the nicest looking facilities I've been to.
This place has been great! Steven was organized and to the point when signing up and has been very helpful throughout this process. Highly recommend!
Super nice and helpful staff!
Steven keeps the facility clean. He also provides great customer service.
Came to this place last week to take a look at a spot. Very clean and Steven was informative and professional. I highly recommend this place.
Public storage in Arnold is a big help in my daily work day. Kristen and her team have been nothing but kind, and always go out of their way to make life easy for me. I wish we could go back to the old larger carts, but all in all this site is a 5-star storage facility.
Very clean, easily accessible, good staff
Steven was such a great help! Made everything so easy and the app is great
I've had to use several storage units over the years, and this facility is excellent. Always clean and well maintained. Steven helped me upgrade to a bigger storage unit yesterday, and he was excellent. Great customer service.
Steven was extremely helpful. Helped get us set up with the right unit and walked us through payment. He had a great, friendly demeanor about him, and remembered us when we came back a few weeks later. Very thorough, accommodating, and knowledgeable!
We have been renting here since August of 2020 and the facility and service are great. We wanted to consolidate from a big unit to two smaller ones and Steve the property manager could not have been more accommodating. He even recommended a mover to help. On the morning of the move, we showed up early and Danielle opened up early to let us into the new units. Excellent service and a first-rate team.
Im very happy to rental a storage united for my personal stuff here these guys real helpful and provide right information Im relax right now thanks
Went to help my Aunt get her Christmas decorations. Thought it was very well maintained.
I cannot say more seriously, how happy I am being a unit holder at P.S. in Arnold (Ritchie Hwy). Steven and Danielle have made my move-in and subsequent unit upgrade so easy, and worked with me to find the perfect unit (I am very particular in location and over all feeling). I am glad they are a part of the team.
Danielle and Steven great help. They had the right answers to my questions.😀
Danielle was amazing and excellent customer skills and friendly . The property was very clean and my experience was great I would give her 10 Stars for helping me find a space today .
Wonderful to work with! Great, friendly staff and very nice facility, highly recommend!
Danielle and Steven are very friendly and helpful. I also like how the property looks very clean all the time.
Danielle and Steven did a awesome job helping me with my rentals and very clean property and great customer service and very friendly.
Daniella and Steven was very helpful
Danielle is Amazing and Awesome customer service
Great storage facility!
I recently needed to get tall wardrobe boxes and medium boxes for my office. Steven was presentable, exceedingly professional and answered all my questions. I was impressed with how very clean the building, grounds, office and bathroom were. I would definitely recommend this place to anyone needing storage.
Great elevators working now
I highly recommend this storage facility. I went in and was greeted by Steven. He helped me find the correct size I would need to store my apartment I am moving from next month. The place was very clean and, well organized. I highly recommend renting from this storage facility, very helpful and customer service oriented.
Kailee and Becca helped me figure out storage for some midshipman belongings. They were very helpful—there is nothing they could have done better! Check in was smooth. They were patient. They were able to clearly explain the fees and processes. Thank you!
Went to public storage today in Arnold to get information about a unit and Danny behind the desk was extremely friendly and helpful with providing me great feedback and customer service
Danielle at the front desk was very thorough, friendly and helpful. She went over every detail. The facility, the elevator and the unit itself were all very clean. The safety protocols put it place made me feel very safe. Thank you!
Elevators havent been working
This place is awesome! Lots of flat bed carts to use. Staff is friendly Building is new and clean overall I recommend. Public storage prices are reasonably priced
Great service from employee Wilma. Thank you!
Kailee rocked my lease and took extra time to clearly explain policies. I am delighted to bring my business to this Arnold location.
Nice clean, well managed.
I LOVE Mailer at the Richie Highway location!!! She's funny, fast and friendly!!! Go see her if you're in need of a storage unit!! ❤️❤️
YOU NEED TO PAY ATTENTION TO THE INSTRUCTIONS FOR ENTRY TO THE GATE AND TAKE EVERYTHING LITERALLY. This is second climate controlled storage unit and so far no complaints so far got a 10×15 plenty of room for everything from my semi spartan 2 bedroom apt. 5 stars for now...stay tuned to see if billing and promotion is what they say I won't know until first bill comes.
Do you offer Contactless Renting?
What do I need to bring with me to rent a self-storage unit?
Are your self-storage units easily accessible?
What hours can I access my self-storage unit?
Do you have drive-up loading and unloading?
Do you have self-storage Move-In Specials?
Do you offer car, boat, motorcycle, ATV and RV storage?
Do you sell self-storage and moving supplies?
What size self-storage unit do I need?
Are your self-storage units secure?
What items need to be stored in your climate-controlled self-storage units?
A very clean, safe, and professional staff.
clean, easy to access, lots of carts available to get things in and out
Needed packing boxes which they had.
Super friendly, great customer service!
This location is very friendly and courteous. The environment is clean as well as the restrooms and the rest of the facilities.
Jennifer and Christopher Felton are just wonderful! Great customer service, very professional. This was the best rental experience I’ve ever had.
Very courteous people and extremely clean facilities.
Very organized office staff. Facility is clean.
Very clean and safe. Thanks Dawn for being friendly and helpful!
Excellent customer service, very clean facility, reasonable rates, just an all around 5-star experience.
Safe storage, clean environment, friendly staff
I've had to deal with numerous storage units in the past and this one is BY FAR the best one I’ve ever used. The facility is easy to access and exit. It’s clean, secure, and the staff is polite and smiling every time I’m there. I have recommended this EZ Storage to everyone I know. Safe, secure and affordable. 5 stars. They’re the best!
Super clean and the staff is always nice.
Friendly staff! Building is always clean and well lit
The management and employees are so friendly and helpful. I highly suggest if you need to store anything, you store it here.
It is always clean and I’m made aware when payments are due. Staff gives great information and helpful. Dawn was very friendly and helpful.
Very nice facility clean and service is awesome
Great clean facility
Helped move a client out; building was clean and well mantained
The professionalism is awesome
Super Clean, Amazing customer service! Jennifer is great!
Clean, well lit, and dolleys provided!
Dawn B. was took the time to look over my odd sized items and walk through the Arnold facility with a tape measure and price list to get me the lowest cost unit for my needs. Thanks so much for the outstanding service!
Dawn B. Great customer service and tremendous knowledge of location pricing and storage facility. Thank you for this and we highly reccomend this facility.
They were easy to work with -- very pleasant, knowledgeable, and professional. The facility is super clean -- we did not think twice about storing our upholstered furniture and similar items there. I've rented storage units elsewhere and the prices here were the most competitive. Highly recommend!
Awesome
Christopher and Jennifer are awesome! They provide excellent customer service and keep the place clean and orderly.
Love this place easy loading and unloading.
Great place to store stuff, staff are very friendly and helpful at all times. Definitely recommend.
Extremely friendly and helpful and conveniently located for us. Easy to load and unload all of our things.
This place is clean and efficient
This place is great !!!!
Very clean, safe space. Amazing staff, very nice and friendly. :)
Very clean with friendly, helpful customer support.
Very nice storage facility. Most impressed with the friendly staff that made rental a breeze. Clean and bright, and Easy access. Recommend this storage facility highly!
Awesome customer service great place to do business
Very accommodating...especially last minute!
Muy buen servicio
The customer service here was great, they were very accommodating.
The best storage space I've been to.
Thanks so much for your help.😊
Moving can be very hectic but exStorage made it so much easier. From being able to reserve my unit online to the wonderful customer service at the Arnold location. I will be referring ezStorage to everyone!!!!
Smooth as silk getting set up. Great welcome and everything was done within 10 minutes. The facility is super clean. Could not ask for a better experience.
Jennifer and Chris were professional, efficient and incredibly friendly. One of the best customer experiences I have ever had.
Always superb service from Chris and Jennifer and their trainees! Love their friendliness and helpful attitude when I come in! They take exceptional care of the facility and it is always clean, even when it is busy. Definitely reccomend if you want a clean, safe, and friendly staff to look after your things!
EZStorage in Arnold was always clean and the staff were 1st rate. Everyone was helpful and getting in an out was never a problem. The prices were very reasonable and the storage unit was in top condition. I never had any problems. I would recommend this place to anyone needing a little extra space.
This facility is always kept neat and the managers are a delight to deal with.
Great customer service & very clean .
Great customer service, helpful and friendly. Storage areas are clean.
Chris and Jennifer are awesome! This a very clean establishment with awesome service!
Amazing staff Chris and Jennifer always with excellent customer service. If you want a clean and easy access syorage facility this is the place to store.
Extremely clean facility with exceptional customer service! I highly recommend this storage facility!
Great customer service and location.
Chris was awesome! Great help today. This place is perfect for my needs! Jennifer was also an amazing help finding my way around!
Clean facility and friendly staff! Would strongly recommend.
Was awesome experience!
Front desk personnel were very pleasant and helpful.
Clean family friendly environment and the people are very Nice.
Chris and Jennifer were very nice and accommodating toy needs. They new exactly how much space I would need.
I love this place
Great customer service extremely knowledgeable and helpful staff very clean facility
The hospitality and the attention to detail was impeccable! The staff members were helpful and exceeded my expectations.
Very clean facility. Front desk staff is very helpful and knowledgeable.
Wonderful service and employees. Very kind and caring people that runs ezStorage.
Great customer service
Extremely great customer service clean facility and the managers are very friendly and knowledgeable.
Amazing customer service nothing bad happened -Aiden Neal
Nice clean establishment and great employees!!!
Love this new facility.Its clean, workers are very friendly and they keep the temperature nice and cool
Facility is extremely clean the managers are friendly, very kind and down to earth. GREAT CUSTOMER SERVICE!!!!
Customer service was top notch, very helpful and knowledgeable staff. The location is very secure and there is access 15 hours a day to my unit. Highly recommend this location
Clean building and friendly staff
Very clean facility
Good service and affordable
Very friendly staff. Clean facility.
Great customer service and very clean
Great Helpers, I came here with no clue
I like Jennifer job is nice she answer everything mis questions
Excelente servicio
Great Service
Nice people and celan place
Everyone is very respectful and nice both the workers and customers
GREAT CUSTOMER SERVICE!!! Very clean place. Customer oriented. I really appreciate the security of the gate and alarm on my storage. Convenient location. Would highly recommend this location to all.
Great customer service. Super quick process. Clean facility!
Nice and clean
Great place to store your stuff. The carts provided are extremely useful and made moving easier. Very clean and safe location.
Awesome customer service, very clean, great employees. It is easy to store items, and very cost effective!!
Great storage facility. Clean, nice, new!
Great service!! Very clean!! Would Recommend!!
The people here were very nice and it was easy to store stuff
Great service! Very helpful and polite staff. Very clean and well kept units. Very pleased!
Friendly service, very nice
Great facility smells like a brand new building, very clean and Best customer service experience I’ve had at any storage place.
Jennifer was very helpful.
Service was spectacular!
Clean climate controlled storage. Friendly associates. I highly recommend!
Brethren, let me tell you. ezStorage is the bee’s knees of self storage. I walk in there and they treat me like a king. It’s air conditioned 24/7, always clean, smells good in a weird way, and the workers are all absolute homies. For sure the best self storage in the Arnold/Maryland/United States/World. Definitely would recommend.
Easy to access, very friendly.
I have got to say, I had a great experience at this facility. Both Jennifer and Chris presented me with the best customer service I have had in years especially when it come to Dtorage facilities. Great people. Thank you.
Great customer service, super friendly, very clean, and well maintained facility. Was overall a pleasant experience!
John was great. Explained everything I needed to know! Thanks for making this so easy.
Excellent service. I've had my share of experiences with storage units but this has been the best by far. Jennifer and Chris were super sweet and they helped me every step of the way. The consistency of service is something that I really look forward to.
Staff was very friendly and thorough when explaining everything I was agreeing to. I highly recommend this storage facility.
Super fast and friendly! Thanks
They called me as soon as they opened to confirm my reservation and when I got there showed me to just make sure it was the right size. The paperwork took about 10 minutes. Super fast!
Nice place, nice people... highly recommend
Nice and clean. Very friendly.
Nice and clean.
Customer service was amazing. Friendly and efficient
Ezstorage was great and they were easy to deal with
Ezstoarge was easy to use and customer service was nice.
Very clean and great staff
Excellent storage facility. Friendly staff easy transaction.
Such a clean and friendly storage facility!! Highly recommend!!
Very quick registration and nice big clean units
The nicest staff, very helpful and just made the overall experience easy and painless.
Wonderful people!
Ez storage is a great place to store
I would most definitely recommend this facility. Very professional, very clean and very helpful with arranging space. I was unsure of how much space I would need when our household effects arrived. The staff set me up quickly and if I need additional space, a much larger unit would be made available. Accessibility for tenants is very easy yet very secure.
This is the cleanest ezStorage I have yet been in. The managers are fantastic and greets with a smile 😃 I will refer anyone and everybody
Great place
Friendly staff and nice building.
Nice quiet, secure, ultramodern facilities with climate control is great but it gets very cold in the winter.
Very friendly, caring helpful staff. Convient location, easy to find off of Ritchie Highway. The units are big, clean and its easy to navigate your way around the facility. I highly reccomened you stop by and get a unit.
Very Clean! Great staff. The storage facility was easy to move in and move out of with automatic doors, etc.
Jennifer was wonderful super friendly I'm definitely going to enjoy my time using the unit
Just rented a couple days ago. Great folks at the desk. Very clean facility. Very pleased with ezStorage Arnold.
Just rented a couple days ago. Great folks at the desk. Very clean facility. Very pleased with ezStorage Arnold. Was happy initially, then they started the rate increase program. No reason - just because they can, rate go up and up. I think they feel you are trapped there and will just accept it. I was lucky and could just move out. Business model is predatory.
Excellent customer service. Very clean. Rose was extremely helpful explaining options and pleasant to deal with.
The facility and staff are a pleasure in every respect. I enjoy dealing with my storage because of them!
Chris was very helpful, knowledgeable and nice. The unit is clean and wonderfully maintained. I would highly recommend this storage facility .
Very friendly and great service! Also very welcoming and happy environment! :)
Nice place, helpful.
The units were very clean. Ladies at the desk were very informative and professional. Very good customer service. Would highly recommend.
Easy access to the facility. Very clean isles and units and the employees are very helpful.
Very nice and clean
Clean friendly nice people to work with good service
Very clean facility and great staff!
Most cleanly storage facilities I’ve ever been , staff is very helpful
Very clean, safe and secure facility! Great, knowledgeable staff.
Very clean, shiny and new. Two elevators, lots of carts available. Very helpful customer service both on the phone and in person. Better rate than anywhere else for brand new facility. Thanks!
Very clean and great friendly staff!!! Great experience
The stuff is very nice & this location is very clean
Very clean great staff great air conditioning
Very clean and climate control was outstanding.
This facility was by far the best in the area, very clean and well maintained , also the front desk was also very respectful, responsive and helpful
Friendly customer service. Very clean. Very clear presentation on policy and insurance.
The staff was friendly and responsive. The facility was recently built. It is a great place to store items long term or when in transition for a short period. Thank you for the convenient option for storage on Ritchie Highway.
I’m a Mover and it’s always clean and smells wonderful every time always a great place to move into!
Such nice staff, made renting the unit very simple and were very clear about what everything meant. Facility is clean and well kept. Would rent from them again
Reasonable Prices, great staff. And easy access right off route 2!
Very friendly staff and hope to do more work with them in the future!!
We were extremely impressed by the facility and would highly recommend them to anyone. We felt our furniture was in good hands and would use them again in a heart beat Warren
Hubby and I rented a unit here and are very pleased with everything. The facility is very secure and all the paperwork was explained to us in detail. They showed us how to open the gate and the doors when the office is not open. Explained policies in an easy to understand way. No complaints here, highly recommend!
We just did work for this company, the staff is awesome, we look forward to their call in the future!!
The staff Jennifer and Chris wonder personality well respectfull people and help me with what I needed
Awesome Facility! Management was hands down the most friendly and helpful I have ever experienced. Additionally, this facility is equipped with exceptional security measures and I'm completely confident my goods will be safe. Clean, and easy to access, thank you EZStorage.
Great customer service, super clean, great prices! I would recommend ezStorage to everyone.
The employees here were incedibly nice and helpful in finding me a storage unit that fit my needs
Nice facility and EZ registration process.
This is the best storage company I have ever rented from. It is so clean and the staff is wonderful. They walked me through everything including showing me my unit and putting the lock I purchased on my door. The security is amazing and it is so nice to have a temperature and humidity controlled unit, my belongings will be preserved. I am a woman and I was so happy to see there were carts to transport my unit, it's so nice having everything indoors. This is the place to rent a storage unit and it is easy.
Very clean and super friendly staff.
Super clean facilities. Incredibly helpful and kind staff. Very secure location accessible to all sizes of trucks.
The staff is friendly and knowledgeable. The facility was clean and well maintained. Will use in future for storage requirements.
Chris & Jennifer are the best, and very helpful!
The staff is super nice and pleasant! Answered all of our questions that where asked.
I use the bathroom and it was one of the cleanest restroom i seen in a storage facility and ver clean facility
I came as a mover to the office to use the bathroom and is one of the cleanest facility I seen ever since I been moving customers to any storage unit.
Jen & Chris are just exceptional people. Will always make you feel welcomed. Amazing amazing!!!! & Such a clean facility.
If you need to store your items, look no more! Best facility, clean and neat, Chris and Jen are the best of the best on the business and are very attentive wouldn't have it any other way.
Most pleasant ex perience in storage. Staff was awesome! Even put up with my music!!!
Clean Facility. Friendly staff
Nice friendly people
Super nice folks at this location. They were very helpful.
Highly professional & courteous! Clean facility, great prices. Made the process super easy. Recommend to everyone!
Great customer service . Would def. reccomend for others to use .
Great place for storing if u are a first time storage user. Nice and Friendly Staff. I highly recommend
Great service
Was very easy and convienient to rent and set up space that was needed asap. Great customer service!
Experience was great people were wonderful chris Jennifer tiffany
Jennifer was so helpful to us! She did a great job of showing us the storage unit and walking us through the entire process. She's awesome!!
Great customer service!
Wonderful customer service! The staff is so helpful and friendly. The facility is clean, easy to access and the prices are reasonable.
Chris was very knowledgeable, friendly and helpful. Staff was friendly. It was the cleanest storage space I have ever seen!
Very professional and helpful staff. Glad I chose to bring my belongings to this location.
Super clean!! Climate control, perfect spot to store all your belongings and very safe!
This Ez Storage facility is very Clean. The Managers are very professional and personable. I highly recommend this business. If you are in need of storage or know someone who is this place will make ur stoarage needs fast and easy :)
I would highly recommend this storage location From the personable customer service to the clean, secure facility, you just can't go wrong.
Best customer service I have encountered in a very long time! Moving and or storing excess belongings can be not only stressful but overwhelming. The owners have went out of their way to ensure that not we have the correct amount of space in a clean and very well kept facility but also have given us the peace of mind that we have made the right choice for all of storage needs! Definitely recommend to all!
Absolutely hands down the most personable commercial experience I’ve encountered in awhile! I’ve worked in customer service and the owners of this facility go “Above & Beyond” to ensure you find the correct storage space for your needs as well adding the very personable touch that makes any business unique in its own way! I have and will continue to refer anybody looking for short or long term storage to go visit ezStorage in Arnold MD!
Very clean and the staff is very nice
nice clean storage facility and very helpfull employees
The facility was extremely clean and Jennifer was great. Everything was explained to me in detail and they have the best prices in the area.
Very friendly staff and clean facility.
Excellent people to do business with,,,
Great facility! Very clean and kind interaction .
Chris was an amazing help with out first storage unit.
Spoke with chris he was very helpful and knowledgeable and showed us around the facility which was very nice and well kept
Big Elecators and very clean
Great service, nice people, fast elevators.
Very clean and bright. Sturdy nice carts to use.
Super friendly and helpful people on staff here. It’s run by a cute couple who helped me with everything I could ask for. They even checked on me when I got stuck at the gate! Additionally, Jennifer helped me save some money by recommending that I check out a smaller unit than the one I originally planned to use. Turned out it was a perfect fit. And the facility itself is squeaky clean. Not even a spot on the windows. It’s nice to find a business run by real, down to earth people who care more about customer satisfaction than making an extra buck or two.
Staff was helpful and friendly. Facility is very clean.
Staff is very friendly, storage area is clean and well maintained.
Super friendly, very professional and helpful. Great rates and specials 🤙
Extremely friendly staff and very well mantainied
Clean nice place.
This is a great location. The owners are so helpful, and the facility is so clean and neat. I'm so glad I chose this Arnold location.
Store nice and clean. Chris and Jennifer are very professional and helpful.
Have had nothing but a great experience with customer service. Very clean place! Highly recommend :)
Just left ezStorage in Arnold and I am very impressed!! The facility is new, very clean including the storage units, but the best part of my experience was dealing with Jennifer! OUTSTANDING customer service!!! She went over everything with us very carefully and answered all of my questions! I highly recommend ezStorage in Arnold!!
Very clean, very nice staff, highly recommeneded!
Jennifer and Chris, the wife-husband team who run the Arnold location, are friendly, helpful, knowledgeable, and run a spotless, ship-shape facility! Highly recommend!
Nice people. Clean facility
Staff is extremely helpful! Very clean and easy to access.
It's a nice place and clean and the workers are nice
Chris and jennifer are very very good people they always help and the storage is very clean and nice i lovd it
Clean facility and units. Very helpful and friendly staff.
Clean space Nice owners
Awesome customer service. Extremely clean facility !!
This was my first time at an EZ Storage, and Christopher and Jennifer were both amazingly helpful. It was a very smooth and welcoming experience overall, glad to give my business.
Great experience. Quick and easy. Great customer service. Units are clean, well lit and secure.
Chris and Jennifer are always willing to help, and consistently have an abundance of patience. Nowadays, it's difficult to find employees who remember customer names, spend extra time explaining policies and other things to anyone confused, or still have genuinely kind demeanors when there are people who need assistance after closing time. Besides the managers themselves, I am pleased with the cleanliness and hygiene EVERY TIME. Swept floors, absence of spiderwebs and hidden hungry mice, sparkling clean water fountains and an odorless bathroom that's pleasant enough to spend a lunch break in there. I've been to many storage facilities, and have worked in customer service for years, but Chris and Jennifer take this experience to another dimension and beyond. If you're skeptical... Take a visit, and you won't be disappointed. #professionalism #cleanliness #hospitality #homeawayfromhome
Awesome Service, clean and easy access. Love the staff!
The manager couldn't be nicer. Paperwork was painless.
Awesome place
Rose is Awesome!
Rose and Jenifer were terrific. They made the rental process so seamless. The facility is clean and efficient with plenty of carts and a great layout.
The customer service was great
I am confident storing my valuable business equipment here. Thank you!
The center was excellent and made me feel like my belongings were in good hands while I was moving.
Place is very organized! Customer service is great, very confident using this storage facility!
The facility was clean and well kept. Not only was the staff nice and kind, they were respectful and helpful with all my needs.
This storage center met my every need and its so clean. I'll definitely be coming back for all my storage purposes.
Smells great! Cleanliness seemed to be top priority and the staff was AWESOME!
I m so happy for they customer service, Chris and Jennifer .they helped me for everything ,this my frist time at this location, and thanks again
Great customer service. We were shown several units to determine the best match for us. We chose the 5x10.
The storage facility is bright, clean and well-equipped with carts and the staff was knowledgeable, friendly and accommodating. It was a quick process with a strong customer satisfaction focus.
Great customer service! Great facility with easy access.
Chris and Jennifer are just the best! Great facility and great staff!
Always greeted by staff/ownership with a smile and eagerness to help. Great location and accessibility. Thank you ezStorage!
This facility is fantastic. Clean, well managed, excellent climate, well lit and safe. They are friendly and very willing to work with their clients. Could not recommend them more highly.
Clean and well maintained facility with a very customer friendly staff.
Great and clean and very nice staff, great family
Very clean and helpful spacious and great staff best storage around
Great and friendly staff very knowledgeable and accommodating.
Great location, staff a very helpful and professional. Clean area. Always enough carts.
The staff was great with helping me down size my unit. They showed enthusiasm and were happy to show me a few smaller units.
Extremely friendly staff and Jennifer Felton was incredibly helpful....highly recommend this storage facility
My wife Kari and I have used this facility for the past couple of months and it is very clean and easy to access the units. The climate controlled environment makes it very comfortable to get your items in and out of the unit. Additionally, when I called to ask about the process of closing the unit Jennifer was extremely helpful in explaining the process and very nice! We will definitely be using this facility again should we need storage in the future!!
Beautiful place. Good people
Chris & Jennifer are very knowledgeable and know there product. Very nice clean secured facility. State of the art facilty with great staff offering a great product. If you need a clean secure place to store your items this is the place for you!!
Nice place to put stuff
Chris and Jennifer are fantastic to work with. They are very friendly and make you feel welcome.
Very good customer service friendly clean and inviting. Thanks
Nice facility
Friendly staff and easy to work with! Keep up the great work!
Easy to setup with large variety of unit sizes. Also very convenient hours.
Christopher and Jennifer are excellent at what they do. They are very helpful. The facility is extra clean.
Exceptional customer service in a clean safe and secure environment..warm and welcoming staff. Everything you need to make your storage experience easy and effortless..
Great costumes service good people I really enjoy be with them in the facility
Clean and well kept storage facility with the best customer service!! If you need something in the Arnold/Annapolis area, I highly recommend this place.
Very clean. Accessible. Friendly helpful staff. Would definitely use again.
Excellent, clean facility. Jennifer is amazing and truly takes the time to answer your questions and make sure you have a good fit for what you need.
Great place
Excellent storage place . Clean and friendly recommend to everyone
The.place.is.very.clean.and.personal.very.profecional.to.help.u.so.l.recomeded.to.other.people.to.use.it.
i recommend this very good place, it’s so clean and convenient. And good costumer service.
Clean facility.
The facility is very clean and the staff, Scott in particular, is very friendly and helpful. Recommend this place.
The facility is affordable, clean and conveniently located.
Chris and Jennifer Felton are the best! They displayed excellent customer service skills while helping me choose the correct size storage unit. I enjoyed doing business with them! I will definitely refer my friends and relatives in the future!
Exceptional facility friendly and well organized staff!
Fantastic customer service, was very helpful and informational hands down a great place to store your things!
Chris and Jennifer were and are generous people .The place is always clean. I have had an amazing experience with their friendship,and professionalism.
The staff are very friendly and professional. Units are extremely clean!
Very nice place and friendly staff
My staff has been storing items for my company for years. I've easily stored at dozens of self-storage facilities throughout the state, but I have never encountered a team as proficient, professional, and competent as Chris & Jennifer (we even share same surnames, which I've not seen often these days). :) If you two ever decide to fly the coop, PLEASE contact me!
The staff are very friendly and polite. The building is very clean and easy access. Would recommend this Ezstorage to anyone.
Reserved space online. The online special was honored without question. The process of completing paperwork was quick and painless.
This facility is so well operated. The managers Chris and Jennifer are very pleasant and helpful.
Very clean and modern facility!
Beautiful building! Chris and Jennifer were very friendly and helpful.
A wonderful place with wonderful people staffing it. The facility is clean, dry,, well laid-out , and easy to work in. The staff is friendly, professional, helpful and supportive. They are quick to address needs and to respond to queries. The AAUW is grateful to have such a place to work with and store our books until we can move into and set up our sale in November.
Scott is amazing. Very patiently walked us through the rental process .Facility is clean, quiet and very secure.
Customer service was wonderful. Finally a storage place with enough carts for everyone. Definitely the best storage I've used so far!!
Chris and Jennifer are amazing. Good old fashioned customer service. The facility is spotless. Great to have them in the neighborhood!!
Great experience Chris & Jennifer made this easy as possible.
Jennifer and Chris did an amazing job it was a great experience For me GEREL!
New facility. Very clean, secure and easy to access. The owners/operators/staff are very friendly and helpful. We got a move-in special and the regular monthly rates are reasonable.
Melvin and the rest of the staff were super helpful and very friendly getting us set up! It was a breeze and the facility is new and clean.
Beautiful new facility, wide corridors, easy entry, friendly, helpful staff. if you need storage un or near Arnold, ezStorage is a real find.
This place should be the poster child for how to operate a storage facility. And the people you work with are fantastic. Call either Jennifer or Chris if you appreciate great service. Best storage experience ever.
Very friendly and nice staff. Units are clean as well as the rest of the facility. Easy access to the elevators.
Jennifer was awesome! Nice and helpful as well as time efficient. I was greeted as soon as I walked in as well. She showed me two different units that were the same size but different layout and let me pick what I liked best. The temperature there was perfect and the facility was clean.
This is a great place, the service is very good.
I like This place because the service is very good, it was a pleasure to meet Chris, he is a good person.
The management and staff were very helpful and pleasant to work with; would highly recommend this facility.
Brand new facility located right on Ritchie Highway. Easy, convenient access to the storage unit. Chris was very helpful, efficient and friendly. Easy 10 min sign up.
Very clean ,very friendly , professional services
Chris the manager was awesome and help us with the process with all his welcoming energy. Place is very clean.
I found Jennifer & Chris! Best storage managers ever! I know my unit will be well cared for and facilities spotless. Wonderful people!!!
All in all, great business. Everyone is super friendly and helpful, the facility is super clean, and I appreciate the amenities (climate controlled environment, security, and accessibility).
We are in the process of moving from Virginia to Maryland. We visited other storage facilities but this new facility is so nice and so were the people that waited on and helped us. Very professional and pleasant experience and highly recommend this facility. First class!
Very friendly and welcoming management staff. Storage units very clean.
Customer Service=EXCELLENT!!!!!!
Free water very helpful and knowledgeable
They were super accommodating and gave us free water when we moved a customer in!
Chris and Jennifer are very friendly and very helpful. This storage facility is brand new and amazingly clean.
We had the pleasure of dealing with Chris and Jennifer they were incredibly friendly and helpful as we were first time users of a storage unit. They explained everything and made it super simple can’t say enough great things about them! The building is brand new,super clean, access to and from is incredibly easy. We couldn’t be happier !!
Excellent experience!
Best storage place around. Just moved to the area and the staff couldn't have been more helpful. Would recommend to anyone looking for a storage unit
Most kind, efficient and clean
Awesome
It’s a really easy place to deliver too good employees
Very helpful staff. Friendly and explained everything clearly. Would recommend them. Chris and Jennifer are kind and wonderful people.
Mrs Jennifer is most helpful, energetic, and kind. She always greets me with a smile and is quick to help us meet our needs. Don't miss the chance to meet an incredibly friendly staff here in Arnold
Jennifer and Chris were very friendly and helpful.
Christopher and Jennifer Felton provided me with the best customer service and overall storage experience thus far! I recommend them to everyone I know.
Very clean and safe property. Everything is new and up to date. And the staff is very friendly and helpful!
Facility is clean and staff was so helpful! Would highly recommend!
Great facility and wonderful staff!
Great staff,very helpful
Excellent service and facility!
Efficient and fast!
Very easy to find, website deal is awesome. Great customer service, Very smooth from start to finish.
Jennifer made this a great experience. Easy, clear, great advice. Definitely recommend.
Working with the on-site personnel could not have been easier! Very responsive to every question that I could come up with and even explained away my concerns about "spaceships," in their disclaimer section of the terms of agreement.
Great customer service and they are very helpful.
By far the friendliest and most helpful staff. I was assisted by Jennifer and she is outstanding . She made me feel as if I was family and made me feel safe to use this storage facility.
Service was very good. Everything was explained in an easy to understand manner. =)
I needed help Quick and Chris/Jen/Clayshawn where great assists to my moving process.. professionally done. I recommend them to anyone!!!
This place is clean Jen and Chris are awesome
Great people. Great price. Convenient location
Really nice and professional staff. Jennifer and Chris were awesome with the process of setting up the unit. Very clean facility
Jennifer & Chris made the process of getting the proper storage space a breeze! They are always available to help out in any way they can. Thanks again for the excellent service!
The first experience with the workers was well worth the time and gives you helpful information on the different units.
Love this storage store. Friendly staff! Clean storage units. Ample storage supplies. Wonderful promotions!
Super friendly staff! Storage units are very clean! Promotions are the best!
Very clean and professional facility!
el edificio muy bueno y limpio las personas son muy buenas amables con el personal
1st class in every way!!! Very clean, location is great and well kept! Professional front desk and of course it’s hard to complain with air conditioning for your storage!! Really appreciate the feel of the management and way we’ve been treated!
Aqui es muy bueno asiado ordenada muy buenas personas lo atienden vien
I love the place the workers are nice
The owners are black and very welcoming it felt like home coming in here very respectful clean!
Great looking facility, very clean, nice people. Thanks Chris and Jennifer!
Great and friendly staff very helpful and courteous!!!!
Chris and Jennifer are awesome made my experience very satisfying
Jennifer was great signing us up. Place is beautiful - clean, neat and organized. Easy in and out. Brand new building.
Its a good storage