Great company… Kaitlin was outstanding… wonderful communication and units are clean. All is well
Katelyn was amazing from start to finish. I purchased two very large storage units per online auction and she accommodated me from the day that I walked in the door until I walked out. I will most definitely visit her property again!
Super helpful and clean 💕💕
Both Annapolis locations are great. I have had great experiences with both with the staff and the facilities
Katelyn was friendly and provided efficient service including answers to my questions. I will do other reviews over the coming weeks on this property as my storage time progresses.
Had a great customer service experience with Thomas. He was very , friendly, knowledgeable, and helped me out with what I needed.☺️
I had a great experience with Public Storage! From the moment I walked in, the staff was friendly, knowledgeable, and helpful. They made the entire process smooth, helping me find the right unit size for my needs.
great service from melek and thomas they were super friendly and helpful.
The team here is just like other locations, and that’s a good thing! I was happy to see Thomas who I’ve worked with at another location before, and he didn’t cease to impress me! Top notch service as always
had a really good experience with really good customer service from Thomas, would really recommend for anyone to store here
Great customer service. Thomas was very helpful and knowledgeable.
The manager was super helpful and friendly.
Great service here, highly recommended!
Very pleased with the cleanliness of the units. I came prepared with a bucket and a mop but I had no need to clean before I moved my items in. I collect picture books about birds, and I'm thrilled I have a place to store them without my wife nagging me that I have too many. Thanks!
Great service, always helps me out
Some of the greatest customer service I’ve ever received. He’s a great listener and I enjoy talking with him every time I can.
Good communication. Had to reach out to confirm a few matters about payments and got the answers I needed promptly. Hassle-free.
Pat was great to work with. Definitely recommend!
Great property, nice and clean
This location manager (Pat) was responsive and helpful. Thank you for your time today .
Daniel mckernan is great!
Pat McKernan is amazing to work with very friendly and knowledgeable & does his best to make customers happy. Building is nice & clean. I recommend if you storage to come see pat.
Really nice property. I'm glad to store here.
Clean, easy access and excellent service on site! (I think the name is Pat)
Thank you for your help selecting boxes today Steven!
Pat who works the front desk has always been helpful and provides superior customer service whenever I visit. Thanks and keep up the great work!!
Excellent property. Very clean. The property manager, Pat, is super friendly.
I've dealt with these folks for a while and Pat, with whom I interacted today, really hits the high bar for quality service.
The customer service from Pat was superior! He patiently explained every detail of the storage units at his location as well as the content of the contract. He was friendly and courteous and very helpful when it came to solving my storage needs. I would definitely recommend Public Storage in Annapolis.
Great service super fast was able to get what I needed done and get out!
1904 West. Street | Annapolis, Maryland ' hospital clean' _courteous & compitent staff [special attention directed: to an employee who's last escapes but His 1st name is Pat] for his attentiveness.
drmc '24
Whether you're moving, decluttering, or just need a place to hide your questionable fashion choices from college, these guys have got you covered.
Great customer service and a beautiful location.
Great facility - guy who runs it is super helpful and friendly
Thank you for your assistance in finding the right storage solution for my needs. Very helpful and professional. It's been a pleasure doing business with you.
Perfect place to store my stuff when I am out of town tbh
The folks working here have been super attentive and an incredible help. Circumstances have me needing to lean on multiple storage facilities in the area, and I have to say the staff have been communicative and flexible while I coordinate moving things between two Annapolis locations as I believe they are owned by the same people.
Most storage places are a get what you pay for kind of place. But this Public Storage is clean, quiet, and easy to get in and out of. The rent is affordable and there's an employee named Pat who really works hard for his customers, including helping them find their way around that part of Annapolis. I appreciate it.
Service was great. Had a small issue and Pat immediately solved it.
very friendly and professional
Excellent customer service
Great place. nice and secure. very well managed
Manager really helpful and organized. Clean and well lit .
Good storage facility, run by a great guy. Climate controlled, and easy to get to on West St in Annapolis.
I have been at Public Storage on West Street in Annapolis, Maryland since 2019. I have had up to three units at a time now down to one. Pat has been with me since the beginning. He keeps the grounds and facilities immaculate. He is always available for questions or help with anything else I may need. He always greets me with a smile & kind words. As a company you should be very thankful that he is your representative. He is why I am loyal to Public Storage.
Thank you- Rebecca Lindsay
Property is very clean and customer service is exelent.
Mellaney , was very helpful and provided great
Customer Service !!
Love the costumer service from Pat he always is there to help me in any way possible would recommend for your storage needs.
Melleny was extremely easy! Purchased some boxes too. Thank you Melleny for making my experience easy and fast.
Melleny was great!! Would give 10 stars if I could. She welcomed us in with a smile and answered all of our questions with details, she also explained the differences in prices and showed us how to use the app. Thank you Melleny for being so great today, it’s very rare to get good customer service now a days!
Perfect service today, thank you so much Melleny!
Melleny was amazing and very helpful. She knows her stuff!!!
Melleny & Pat are amazing. We’ve been at this storage unit for a long time now and their customer service is great. Always look forward to saying hi to them :)
Very nice location it is clean and secure
Cloran lo atino easy accesos.
Melleny did a excellent job in helping me today.
Friendly, Helpful, Professional. Melleny and Pat made the experience relays easy and pleasant.
Public Storage at 1904 West Street, Annapolis, MD. 21401 is a great facility. The manager, Melleny was very professional, helpful and friendly. She provided great customer service when I needed to move to a larger unit. She answered all my questions and addressed my concerns. Fantastic Job Melleny!!! Five star 🌟 service. Thank you.
The manager was exceptional!
Melleny was outstanding!!!
I never knew that Public Storage could have such outstanding service!! Thank you!
I have been using this location for over a year and would recommend to everyone. This location is VERY safe, the staff is respectful and helpful. My unit is very accessible, perfect size, and priced very fairly. If you need a storage unit this is your place! Also, recently I had a few questions and needed assistance and Syrita was extremely helpful, kind, and knowledgeable!
Friendly, professional and helpful. Ryan and Pat made our storage experience easy and it fit our needs perfectly.
It was a life changing experience going to this store. I am crying tears of joy. Thank you Mt heroes Patt and Ryan, please give them big raises and don't fire them.