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Address

1712 West Street
Annapolis, MD 21401

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

443-440-5615

443-440-5615

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

443-440-5615

443-440-5615

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    10'x8'
    Online only price
    $ 149/mo
    Medium 10'x8'
    • Inside unit
    • 1st Floor
    $ 149/mo $ 149
    1 unit left!
    Limited availability

    No Obligation

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    10'x8'
    Online only price
    $ 158/mo
    Medium 10'x8'
    • Climate Controlled
    • Upstairs/elevator
    $ 158/mo $ 158
    1 unit left!
    Limited availability

    No Obligation

  • Memorial Day Promo
  • Save Impression

    10'x5'
    Online only price
    $ 170/mo
    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 170/mo $ 170
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 192/mo
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 192/mo $ 192
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 266/mo
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 266/mo $ 266
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 312/mo
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 312/mo $ 312
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 373/mo
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 373/mo $ 373
    Hurry!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Annapolis Storage Units for Rent on West Street in Admiral Heights

Annapolis self storage is easy to find at this Public Storage location on the West Street exit of the John Hanson Highway in Admiral Heights.
We have over 580 storage units in a variety of sizes to give you options when you decide to trust Public Storage with your precious belongings.
Our small 5x10 storage units are great for storing books, out-of-season clothes, important documents, golf clubs, fishing gear for Weems Creek, folding chairs and picnic supplies for tailgating at nearby Navy-Marine Corps Memorial Stadium, and more.
The medium-sized 10x10 storage unit is a versatile storage unit large enough to fit the equivalent of a one to two-bedroom apartment.These units are helpful for the customer between residences or a small business owner hoping to find some extra storage space for equipment or paperwork.
Take a step up in size to our large 10x20 storage unit if you have a major haul to handle due to a home renovation project or remodel, or you're storing belongings for a loved one. For whatever reason you might have to need some more space, Public Storage has you covered.
And if you have oversized items like bookshelves, beds, couches, and large kitchen appliances like refrigerators, try one of our outdoor units with drive-up access. Skip the stairs and the elevator and do all of your loading and unloading straight at your door on the ground floor of our facility.
Drop in today to see all that Public Storage has to offer.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 193)

March 4, 2023
Google Public Storage mushira lightfoot
I went for the first time and it was a horrible experience. I look at my text message to see which is my unit. It clearly states numbers for the building, but the outside of the buildings are letters. As I am wondering around trying to figure out where I belong. I call the toll-free number. As I explain what my issue is, I am directed to speak with the manager on duty. Kicker is there was NO ONE there! No, was there a sign to say on lunch or be right back. So I walk around more. 15 minutes later, here comes someone pulled up in her PT Cruiser without a care in the world. I ask if she works there. She says ,"Yes." A bit rudely. I explained to her my issue & and told her how I have been walking around looking for help. She says,"O." Then proceeded to show me where my unit was located. Customer service was TRASH!
March 4, 2023
Google Public Storage Aidan Richardson
Pat is the greatest. Always so kind and helpful with anything I need.
January 21, 2023
Google Public Storage Spencer Greaves
December 9, 2022
Google Public Storage Erika Butler
Melleny was so patient while helping download and sign into the app. She's AWESOME!!
December 6, 2022
Google Public Storage Wick Jackson
Pat is the man!
November 29, 2022
Google Public Storage Oscar Menjivar
Very good customer service clean location.
November 29, 2022
Google Public Storage Jose tomas. Aplicano Baca
Nice location clean and secure and manager is very professional.
November 4, 2022
Google Public Storage Lori Norton
Melleny was fantastic! Highly recommend her!
October 23, 2022
Google Public Storage Christopher Perez
There are two Public Storage facilities within a short distance of each other on West St. in Annapolis. Fortunately, I arrived at the wrong one after completing my rental agreement online. It was a happy accident because I had a chance to meet and chat with Melleny at the front desk. Melleny guided me to the right location and told me which lobby to park near. I used the app to gain access through the front gate and elevators. The facility was sparkling clean and well-lit, and there were carts at the elevators just as Melleny promised. I was in and out in two quick trips and the entire process was simple and efficient. Thanks Melleny.
October 20, 2022
Google Public Storage Sheree Brown
October 8, 2022
Google Public Storage Nyanis
Melleny did a fantastic job assisting me with entry and exit out of the facility.
October 1, 2022
Google Public Storage Karla Parada
Melleny was so helpful. She is very patient.
September 30, 2022
Google Public Storage adolf dohnji
Nice customer service professional clean location .
September 30, 2022
Google Public Storage Estuardo Gomez
Crean property Goodyear acess,very Goodyear customer seevice.
August 4, 2022
Google Public Storage Jose Ocampo
August 2, 2022
Google Public Storage Kiara Guerra
The customer service is amazing! And this facility is very clean as well!
August 2, 2022
Google Public Storage Yolimar Concepcion
This facility is very clean and has great service!
July 31, 2022
Google Public Storage Regina Quinones
Great experience! He was very helpful with our contract details, he explained every little thing to us to make sure we understood every detail. He even helped us accommodate our things. Thank you very much!!!
July 31, 2022
Google Public Storage Ruben Morales
Service is great and the staff made me feel welcome. I expect to be using them for a while.
July 31, 2022
Google Public Storage Tania Negron
The service was amazing. Great Facility.
July 31, 2022
Google Public Storage Marylu Morales
Excellent service, loved the place!
June 8, 2022
Google Public Storage Lisa Graves
THEY INCREASED OUR RENT AFTER ONLY 6 MONTHS!!!! We rented our unit here in January and today (June 8th) we received a notice that they are increasing our rent from $160 to $217.... 6 MONTHS LATER!!! I think it's very unfair & poor business practice to lure people in with one price only to increase it dramatically a few months later. I think this used to be called Bait & Switch!!
May 27, 2022
Google Public Storage Beverly Harvey
Excellent property. Very clean. The property manager, Pat, is super friendly and helpful.
May 26, 2022
Public Storage Marguerite Washington
I need a small space how much does it cost
April 15, 2022
Google Public Storage Harry Ivrey
Melleny was awesome! Excellent service. She quickly and professionally resolved my questions. I hardly ever write things like this but I would highly recommend her. Thank you again, Melleny!
April 12, 2022
Google Public Storage Deona Conte
I love it here! I moved in with Melanie we had some issues however she was a ROCKSTAR!!! Our move in was seemingly successful. Until I came back almost 2weeks later to unpack more things and there was a lock that did NOT BELONG TO ME! I called the facility as I continued to unpack. Pat informed me my unit had been lockless and the STAFF at public storage put a lock on he came down unlocked me and gave me a temporary lock!😆 They are AWSOME!! Thank you Public Storage!!!PURE QUALITY CUSTOMER SERVICE!!!👌🏾💯
April 11, 2022
Google Public Storage Jeff Stone
I had a fantastic experience at the West Street location in Annapolis. Meleny was running the place when I stopped in to check it out. She took the time to show me around, and look at several different size units to be sure the one I was most interested in was the best bet. She was very kind and gave me the direct number, so I could reach her with any questions I had. I called a couple of times and Meleny was there. She answered my calls and my questions. I now have a great storage unit and the clutter is no more. This is a great location with excellent customer service.
February 24, 2022
Google Public Storage David Moreland
Nice clean space.
December 11, 2021
Google Public Storage Gretchen Kuppers
I have rarely experienced such a high level of service and courtesy as I have with Melleny at Public Storage on West street in Annapolis. She cares so much about pleasing her customers and understanding their preferences. She checked daily until she found me the best unit for my needs at the best possible price and contacted me right away when one came available so that I would not miss out. Even though she didn't need to, she went out of her way to check in with me every few days to let me know she was dedicated to finding me the perfect space. She is so friendly and goes above and beyond. Ask to work with her directly if you're looking for storage in Annapolis. You won't be disappointed.
November 26, 2021
Google Public Storage Shawn Vernon
October 15, 2021
Google Public Storage Betty Wilkerson
Melleny was so helpful and a pleasure.
October 15, 2021
Google Public Storage Nacho guerrero
Melleny das amazing
October 7, 2021
Google Public Storage Enrique Ibañez
October 1, 2021
Google Public Storage Rodney Simms
Came in today to look at storage units for my 80 year old parents and Kristy provided me with great customer service. She showed me several units and great was to protect my belongings. Need storage go see Kristy she is great.
October 1, 2021
Google Public Storage Amie Houston
Our son is a Mid at the Naval Academy and used this place to store his belongings for the summer. It was clean and easy to get to from the campus. Danielle was a huge help!
October 1, 2021
Google Public Storage Suyapa Bustillo
Danielle was amazing with my rental
October 1, 2021
Google Public Storage Julia Tasker
Danielle helps me get access to my storage unit and she was very helpful! You don’t understand how much of a relief this was. No attitude, no rushing me.. she was so patient, kind and reassuring! I will be coming back !!!
September 30, 2021
Google Public Storage Ed Batz
September 17, 2021
Google Public Storage Ignacio Rivera
Danielle was very polite and great custmer service skills
September 14, 2021
Google Public Storage Gabby Reyes
Danielle was awesome she was nice and friendly. Great customer service.
September 14, 2021
Google Public Storage mauricio bahamondez
Danielle was very helpful and did a excellent job
September 11, 2021
Google Public Storage Marvin Parker
Danielle was Great and very helpful
September 11, 2021
Google Public Storage Adelsia Braxton
Danielle was awesome with our rental and very patient with my mother who is disabled. Very sweet lady. She deserves a raise and a promotion!
September 11, 2021
Google Public Storage V BB
August 30, 2021
Google Public Storage Christopher Emerson
Breach of Contract. I signed an agreement for a climate controlled unit. When I went into the unit (Aug 28, 2021) it was warmer and more humid than outside. There was a smell of mold and mildew which means it AC hand been off for at least 30 days if not longer. I went through my email but found no notifications that AC was no longer working.
August 5, 2021
Google Public Storage isabella mckernan
Great experience, Pat is awesome. Really glad I rented here.
July 8, 2021
Google Public Storage Daniel McKernan
Pat is great to work with. Glad I picked this place.
June 16, 2021
Google Public Storage Dominick Butler
Pat was amazing!
May 24, 2021
Google Public Storage Kevin A
Only my second experience with renting a storage unit so I came with questions. Becca answered most all of them right away and then called someone for clarification on the one she didn’t know immediately. That is always a good sign when the staff makes sure to get things right. Also, it was a few minutes before closing time on a Saturday afternoon and I never got the feeling I was being rushed out the door.
May 13, 2021
Google Public Storage Dawn Fisher
April 15, 2021
Google Public Storage Dvaughnte Smith
i can honestly say pat made a person feel welcome very polite and patient
March 26, 2021
Google Public Storage Dorothy Chestnut
Kristy haves great customer service skills she was awesome
March 4, 2021
Google Public Storage Kia Kia harris
I just would like to say Pat the property manager at this property is great. He keeps it well maintained and always provides great customer service.
February 15, 2021
Google Public Storage mayra robles
Tiara is súper nice
February 15, 2021
Google Public Storage Taneka Few
I visited this location on today, Presidents Day thinking that it would be less traffic due to the holiday. It was the exact opposite however the customer service representative Tiera was very pleasant and welcoming. She greeted me as soon as I walked in the door. She also had to remind me to cover my nose with my mask because I wasn’t wearing it properly. She was such a charm. Thank you to Tiera for the phenomenal service today.
November 25, 2020
Google Public Storage Elizabeth McKernan
The customer service is excellent and i love the prices.
November 18, 2020
Google Public Storage kevin macaulay
Pat is still a great manager, always friendly and helpful. Definitely recomend
October 9, 2020
Google Public Storage Brittany Johnson
This storage I wouldn’t recommend especially if your black I don’t care I feel like I was treated poorly and all . First I was locked out of the office from an employee I brought it to the manager and other others they kinda swept it under the rug . It’s a pandemic And I’m not rich seems like y’all cater to certain ones I see what I see .I don’t have a key to get in the property I tried to pay out to Advoid other fees and they are still charging me as if I have so much money it’s a rip off and they don’t even look out for there people I’m sick of this place they will NEVER get my money I am disgusted I even came to this place
June 28, 2020
Google Public Storage Gina Butler
I had a great experience today at the facility. Mac was very patient and very helpful. Me and my friend were asking a lot of questions and asking a lot of Mac, he remained friendly, patient and so so helpful. It was a very hot day and I know sometimes when it's that hot that people can get frustrated, but Mac never did. thank you so so much Mac!!!!!!
March 15, 2020
Google Public Storage Tonya Nick
Neat and clean. Very secure
March 8, 2020
Google Public Storage Elizabeth Beyer
Just rented 5’x10’ storage space for first time. Pat was very professional and helpful in assisting me with setting up the rental and I am very pleased with the results.
March 6, 2020
Google Public Storage Sarah Doerrer
December 31, 2019
Google Public Storage SUBJ3CT
Thanks for the help Mike
November 15, 2019
Google Public Storage Alberto Matias
Pat keeps a really clean property and is very friendly.
November 2, 2019
Google Public Storage Terry Faller
Mac was awesome to deal with. I can't recommend this place enough!!!
October 2, 2019
Google Public Storage Alicia “WIROOTS23” B
I went in to rent a small unit due to an unfortunate fall through of a new place that I applied for..when I arrived, Pat was a pleasure and assisted me with choosing a unit. He took the time to ask me questions in order to fit me with the best unit size and value. He then proceeded to show me two units that he had previously described so that I could get an idea of how much space there in comparison. I chose a unit, and then we went back and I was able to sign all the paperwork. Pat not only helped me find the right unit but he was friendly and brightened my day by just being kind and patient. I had a really rough day before I got there and I really appreciate everything he did.
August 26, 2019
Google Public Storage William Sheets
Pat is awesome. Been storing forever, and I like it.
August 24, 2019
Google Public Storage Benjamin Fisher
PAT WAS AMAZING! The process was smooth and efficient.
August 24, 2019
Google Public Storage Rebeca Oliver
August 14, 2019
Google Public Storage Melanie Wiscount
I started storing my motorcycle at Public Storage, West Street Annapolis this week. Mac was so friendly and kind and the facility is secure with all the right steps for access. My 5'x10' drive-up access storage unit was clean and dry. The rate after the first month was cheaper than any other storage unit rentals in the area. Additionally, I got a bigger unit at Public Storage (competitors' units suggested were 5'x8' unit) at a lower price. All of this makes me feel so much better about storing my bike.
August 14, 2019
Google Public Storage Ken House
I was there last Saturday to get a box I needed for something special. The associate, Mac Howard, was very helpful and professional. Next time I need boxes or any storage, I will come back here. Thank you.
August 6, 2019
Google Public Storage Melissa Hamm
Pat & Kris it was a delight to meet you today. Thank you for all my boxes. Wonderful customer service, smiling when I came in.
July 31, 2019
Google Public Storage Dominique Martinet
Patrick is most helpful professional Manager I have dealt with over the past 25 yrs. Wonderfully helpful; best customer service one would want. We had two major moves requiring immediate storage space - one from NYC and one from Florida - and Patrick found us the exact units we needed on short notice. His relief manager, Mac, is outstanding in helping tenants. The two of them are a perfect most caring team. We always look forward to seeing them when we come to a Annapolis. We will definitely be recommending Patrick for this Public Storage location. Dominique Martinet Woodbury Connecticut
July 17, 2019
Google Public Storage Tarmo Luyk
The gate is not opening me and 1 other customer got here at 8:40 am wed July 17. Management on site keeps pointing to the hours of operation sign. Are they not allowed to help if they are on site early? But the gate should be operational between 6 am and 9 pm. I hope they remedy this soon customer service is in need of improvement.
July 6, 2019
Google Public Storage Kai Daniels
July 3, 2019
Google Public Storage Alex D Teixeira
Met with Mac today for a 10X15 drive up. Mac was very attentive, accommodating and helpful during the entire expedient process. 4 stars only because I haven't really started to use the facility at this point.
June 14, 2019
Google Public Storage Linda Galloway
I would like to compliment Pat for the excellent service he provided me today. Pat professionalism and ability to get to the bottom of the situation was quick and prompt. A commitment to great customer service is to be commended. Sincerely, Linda
May 6, 2019
Google Public Storage Girl Truckah
Pat was awesome! I didn't tell Pat I was in a hurry and didn't have too. He knew his stuff and had me in and out. Customer service unmatched compared other storage units I've been too! Thanks Pat
April 11, 2019
Google Public Storage juan claudio burneo burneo
good attention for Kris
April 11, 2019
Google Public Storage Raymond Houck
Sadly the manager of this facility, Josh, was very poor. I tried to call him a and left messages 3 or 4 times and he never called back. I finally got him on the phone and he was relatively unhelpful. I was told incorrect things by his staff at the office of this location and he refused to own up to those errors. I moved all my belongs to a competitor site a mile away. I will not go back. Bad management.
April 6, 2019
Google Public Storage Dominique Martinet
I have had the absolute pleasure of being helped by Pat at this location through two seperate rentals now, and I simply can't speak more highly of him. He makes you feel as if he truly cares and he is more than willing to go out of his way to help in whatever way he can. He has no problem taking his time to answer whatever questions you have, but he doesn't over explain, either, so you are left feeling comfortable with the experience. I can not recommend this facility enough. It is clean, well maintained, and it feels safe and secure. More than any of those things, however, I would recommend them because of Pat and the help he can and will provide.
April 5, 2019
Google Public Storage Maryalice Todd
Pat was informative and worked with me to find the best unit for my needs. He extended himself and cared about my needs. I found him welcoming and he provided first rate service. Josh also helped greatly giving recommendations.
March 16, 2019
Google Public Storage Debbie Yates
This is one of the most pleasant experiences that I have had in a long time. Kris was great and took the time to answer all our questions even checking about several things to make sure she was giving us the correct information and advice. Highly efficient and professional employees are the heart of any company. Thanks Kris for all your help and support. Debbie Y
March 14, 2019
Google Public Storage Grace Powell
Always get excellent service here. Property Manager, Pat, helped me manage the stress of my move with patience and understanding. Thanks Pat!
February 7, 2019
Google Public Storage Eric Deacon
January 25, 2019
Google Public Storage Megan C
Like most Public Storage locations I have visited, this location is clean, bright and safe. The difference here is Pat. He's not a salesman, he's a real manager. He's knowledgeable about his products and the best fit for customer and space. His manner is friendly, and he goes above and beyond to ensure customer satisfaction. I wish more businesses were run by people like him.
January 25, 2019
Google Public Storage Jessica Kwiek
My husband and I came in about a week ago and received the most amazing customer service from Pat mckernan. He had an awesome personality and made us feel so comfortable with leaving our belongings in storage. He was very knowledgeable about the product and sevice. I definitely would recommend this location without a doubt. Thanks again for offering such a welcoming safe place for us.
January 12, 2019
Google Public Storage Stephen Metz
Evan provided great service.
December 18, 2018
Google Public Storage John Kontor
Wonderful Public storage facility, great service, friendly and professional beyond the call of duty, especially Pat!
December 15, 2018
Google Public Storage Gordon Keller
Work with Pat today about renting a 10x20 storage room. He was very helpful, knowledgeable and professional. Took plenty of time, and answered all of our questions. Would definitely recommend using him again.
November 12, 2018
Google Public Storage Greg Hawkins
Worked with Patrick today. Great guy to deal with. Very knowledgeable and friendly. Looking out for your best interest.. Highly recommend dealing with him...
November 12, 2018
Google Public Storage Paula Hall
Pat was absolutely wonderful and very helpful! Storing and moving has never been so easy! Thank you 😊
November 10, 2018
Google Public Storage Michael Voss
Did the job... moved out today!
October 31, 2018
Google Public Storage Cameron Edwards
Patrick was so very helpful today. I came in looking for a unit and he showed me several and gave me good ideas on how to protect my items. Thank you patrick.
September 14, 2018
Google Public Storage kendall mangum
I came in today looking for a storage unit and I was greeted by Patrick who provided me great customer service. He took the time to show me several unit and even gave me great ideas on how to protect my items.
September 12, 2018
Google Public Storage Marcia Marcia
Patrick has great customer service. When I am on the property he always ask is everything good or do I need anything. The property is always kept clean.
August 24, 2018
Google Public Storage Smile now Smile forever ‽
Decent place to store stuff. Upper level gives a feel of added security. Staff is very nice and helpful.
August 11, 2018
Google Public Storage Angel Evans
Amazing
August 9, 2018
Google Public Storage Sion Rafaeli
Great location, great staff!
July 14, 2018
Google Public Storage Georges E. Rousseau
I came in today looking at storage unit and Leanne was great. She showed me several units and gave me great ideas on how to protect my belongings.
June 29, 2018
Google Public Storage Harry Bothering
This is the cleanest and nicest one I’ve been to. Also pat and Leanne are really nice and willing to go the extra mile to make you happy.
June 20, 2018
Google Public Storage Sam Schultz
Great experience! Rented my first storage unit from Patrick Mckernan and he made the process very easy and simple.
June 8, 2018
Google Public Storage TK403
Great service, awesome staff, would recommend.
May 1, 2018
Google Public Storage Clark Marcum
Pat was amazing! he went above and beyond helping us coordinate and move two pods here with ease. Couldn't have done it without him!
March 23, 2018
Google Public Storage Stephanie
Had spoken with a young lady named yani, she was very sweet and polite. She helped me with so much information I can’t wait to get a unit with you guys. Great customer service keep it up!
March 5, 2018
Google Public Storage Heidi Schramm
Hours are not convenient if you work during the day. You need to purchase a special lock through them which can only be used with Public Storage. I had difficulty pushing up on the door to open it and even more difficulty keeping it open. The monthly rates are outrageous! I would try elsewhere first.
February 28, 2018
Google Public Storage R. E.
They are asking top dollar, look around, you can barely read the numbers on the main entry keypad, the main entry is deformed as if someone attempted to break in...so in its current condition anyone is free to walk in, etc.
January 30, 2018
Google Public Storage Serge Hadji
Laurie is extremely efficient and polite. She has helped us twice renting storage units over the last 6 months. And also has been very helpful on the phone. She really knows the whole operation and we couldn’t ask for better.
January 28, 2018
Google Public Storage Kazeem Laja
Very clean and nice facility. They were able to put me in the right size unit and did not force to me to get more than what was needed. Lori was very nice and professional.
January 11, 2018
Google Public Storage Andy Owen
wow I was totally impressed with the office and knowledge of Laurie..compared to another facility..laurie was hands down professional, knowledgeable, pleasure to work with. I leased the garage that day..Thank you! CC
November 13, 2017
Google Public Storage Lorie Wiebrecht
This is not my first time using Public Storage facilities in Annapolis. I think that their process is efficient-the online prices are better FYI-and they are great with following up. The facility was clean, well-lit and easy to access. There are many different choices when it comes to sizes of units and inside and outside locations. It definitely helps that we live just minutes from 2 Public Storage facilities. We will surely use this company for years to come. Thank you.
November 8, 2017
Google Public Storage Pam Smith
Laurie was extremely helpful, patient and informative. She made the experience quick and easy. She could answer all my questions and even offered suggestions. She clearly takes pride in her work and the facility. Glad to have met her and for choosing this location.
October 31, 2017
Google Public Storage Bob Beaton
This review is to publicly THANK Laurie and Milly for the tremendous help that was given to me and my family back in September. First of all, I had to rent four (4) units in December 1998, when my wife and I moved from Connecticut to Maryland to start the Military Ministry of CCC at the U. S. Naval Academy. The home we left to move to Annapolis was much larger than the house we rented on Pinkney Street. Four units!!! Finally, in September of this year it was time to DOWN-SIZE. I had the help of many members of my family, and after working from a Thursday to Monday, and all the help and attention and suggestions provided by Laurie and Milly, I am now in one (1) unit. Please accept my THANX !!!!! P.S. And all of my children thank you also.
October 27, 2017
Google Public Storage Maxine Eyring
Laurie @ Public Storage, West St, Annapolis MD is very helpful and solves all your storage needs. The facility is kept very clean and safe.
October 23, 2017
Google Public Storage Lexie Britton
October 16, 2017
Google Public Storage NAHAD Channel
September 24, 2017
Google Public Storage India Parcel
Laurie was very helpful when I got my storage 8 x 10.
September 10, 2017
Google Public Storage Sigrid Trumpy
Laurie did an excellent job of suggesting units, showing them to me and reviewing my options for storage. She was very helpful, and a pleasure to work with. I will definitely recommend this location to others.
August 19, 2017
Google Public Storage Ron B
Laurie was EXTREMELY helpful!!! She showed me 3 different units till I found the one that was very convenient. Thank you for your help!!!! Ron B.
August 1, 2017
Google Public Storage Lewis day 42 Day
Eryn very helpful very pleasant
July 21, 2017
Google Public Storage Baz Williams
July 18, 2017
Google Public Storage Anna Wargula
Laurie and Ben are fantastic and I really enjoyed getting to know them while using Public Storage. They are efficient, friendly, and helpful with all my questions and requests. Whenever I had a problem, I could count on Laurie to help me resolve it quickly. The facilities are clean and in good working order. Move-in/out was smooth and easy. Thanks so much, Laurie and Ben!
July 17, 2017
Google Public Storage norwood nutter
Laurie was so helpful and help be find best storage in my time of need she has amazing customer service skills and she need to alway be on the front line of ya company she make me feel good i never 4 get her alway will refer lots ppl here
July 15, 2017
Google Public Storage Gavyn Jamme
Great facility and amazing customer service. The property manager Laurie was awesome, I could not of asked for a better property manager
July 6, 2017
Google Public Storage Linda Corbin
Laurie gets 5 gold stars for her customer service. This is a woman who knows her job and how to treat customers. The storage rental process was quick and efficient. Thanks again Laurie.
June 29, 2017
Google Public Storage Leah Jubelt
Laurie was so incredibly helpful after an exhausting day of moving issues. She was able to help us secure a unit at this location and asked all of the right questions to help determine what we needed. She even took the time to explain how to best access the unit with a large truck. We are so grateful to her for making a challenging day all work out in the end. 5 stars for Laurie!
June 24, 2017
Google Public Storage william harmon
June 13, 2017
Google Public Storage Jennie Melvin
The lady Laurie was so helpful and nice she helped me out on this hot day !!
June 13, 2017
Google Public Storage Lori Madden
My husband & I rented a unit from Laurie last week for my husband's motorcycle. After a horrible experience with Extra Space, we were pleasantly surprised at how clean the unit was and the great customer service. We will be recommending his facility to all out biker friends.
May 6, 2017
Google Public Storage Craig Wallace
This location on west street the staff is very helpful Eryn the receptionist was very professional & courteous. I highly recommend this location.
April 27, 2017
Google Public Storage Vaughnita White
eryn is a great team worker. helped me tremendously. thank u
March 1, 2017
Google Public Storage James Boykin
Eryn was very professional and knowledgeable. She even stayed late to help me get a storange unit.
February 15, 2017
Google Public Storage Noel Gordon
Diane did a wonderful job!!! Very professional and friendly!!
February 6, 2017
Google Public Storage J H
Ms. Diane Booth was nothing short of amazing in assisting of my needs amongst storage. She made my transfer successful and put me at ease to say I have no worries at the moment in my new storage unit. Thank you for your wonderful services.
January 14, 2017
Google Public Storage Ulysses Tellado
January 8, 2017
Google Public Storage Bob Hastings
Clean, friendly, and Diane was easy to work with.
January 2, 2017
Google Public Storage Chris Saucier
Great and convenient. Prices were very competitive and Diane was friendly and great to work with.
December 15, 2016
Google Public Storage The Magic Of Brendan McNulty
I rented a storage unit from this facility. And I was very pleased with the storage unit and the customer service provided by Diane. She was very helpful and assisted me with selecting the right size unit for my needs and took the time to answer my many questions.
December 12, 2016
Google Public Storage David Parsons
I helped my father move some stuff out of storage today and the property manager Diane was very helpful and courteous with our move I recommend this public storage
November 26, 2016
Google Public Storage jeffrey hernandez
I was at my unit today and Diane walked by and kindly ask me how is everything working with my unit which I thought was very nice of her. Great customer service Diane!!
November 26, 2016
Google Public Storage meemee nd aeisha
I came in today Ms.Dian was really helpful !!!
October 17, 2016
Google Public Storage Derek Sampson
Good prices, location, access, and Rick was most helpful and expeditious in getting everything all situated. Very satisfied. Update 10/16, $40 monthly rate hike at 18mo has me looking for a new storage facility.
June 18, 2016
Google Public Storage nikki mos
May 27, 2016
Google Public Storage Jean Gross
Outstanding service!
March 25, 2016
Google Public Storage Khalil Brown
I came in to get moving supplies and I was greeted by kristine who helped me get the right supplies for my move.she had great customers service.
March 24, 2016
Google Public Storage Jerome Hayenga Jr.
I've been a customer here for awhile and I always get great service. Today Shontise helped me and my mom with options on transferring to a smaller unit. She explained everything well and was really nice to us. Great customer service!
March 15, 2016
Google Public Storage shanele monet
I came in with my husband today to do a rental this morning Kristine was very helpful and making the process real easy to do I will recommend this public storage to my friends and family due to great customer service
February 22, 2016
Google Public Storage Vera Francisco
February 4, 2016
Google Public Storage Genny M
Very helpful and friendly staff! I highly recommend this location. Chantel and Milly were a pleasure to meet.
January 15, 2016
Google Public Storage lani hummel
Milly is the best! She is friendly, knowledgeable, and always looking out for the customer's interest. Makes paying my bill a pleasure.
January 13, 2016
Google Public Storage Derek Harman
Kelly Pruett and I loved this storage place. Milly was beyond helpful when I needed quick help because I was in a bind. I will use this place again any day!! Thanks again Milly!!!
December 3, 2015
Google Public Storage Chris Merkel
Easy online reservation. Quick paperwork on first visit. Definitely recommend for all your storage needs
December 1, 2015
Google Public Storage Somoo 1911
Great and convenient location. Staff was very helpful and polite considering the fact it was raining as we looked at storage units outside..
October 26, 2015
Google Public Storage Ajyiaa J
Adam was a amazing very patient and absolutely helpful
September 6, 2015
Google Public Storage Marvin Zengue
Adam and Molly are a great help this place is amazing and has a very clean location
September 4, 2015
Google Public Storage Jerome Young
Nilly and Adam are amazing. They helped with all of our needs
September 2, 2015
Google Public Storage Betty Gosnell
The unit I rented recently was clean and easy to access. Milly was very helpful in answering my questions and explaining the procedures. I was there around noon when it was busy, but she was patient and took care of everybody. I recommend this facility if you need storage space.
August 31, 2015
Google Public Storage Robert Gasser
Milly was great!!! Very efficient. Joe was very helpful on our 1st visit reserving the storage area.
August 31, 2015
Google Public Storage Lee Blackwood (the Tasteful Traveler)
The 1712 West is the BEST storage game in town. As someone who has used many storage facilities over the years, I can say that this particular outlet is the best in Annapolis. This past week I found myself once again in need of storage while i downsize and move. I shopped around for the best prices, but also went I person to check out several facilities as well. Milly and Joe could not have been more accommodating! Both are helpful and accommodating, not to mention fun and personable. It was the staffing that made me decide where to give my business. When Joe was showing me my unit, I was telling him about some of my unusual Storage problems, and he was full of good ideas and offered to even help me execute them. Millie is knowledgeable and organized, capable of multitasking, handling two customers at one time, and still can crack a joke! A great team keeps that office running smoothly. Don't bother with the rest, this place is the best.
August 30, 2015
Google Public Storage Jasmine Harris
I was in there yesterday just to do a little price checking, and the store already had several customers in it. I thought for a second I was at some sort of family reunion with how everyone was getting along but that didn't stop Joe& Milly from asking me right away how they could help me. They both were happy to be of service and were courteous from the moment I walked in to when I walked out. Just another reason Annapolis is so great.
August 30, 2015
Google Public Storage Patrick Blackwood
It's clean, in a convenient location, good rates, and the building managers were very friendly. This location was recommended by family, and they were right about it.
August 29, 2015
Google Public Storage Dana Heimerl
July 10, 2015
Google Public Storage Patty Villenave
I have to say that if it had not been for Milly I probably would have chosen another property. While visiting the location to ask for information another customer came into the location. Based on the level of professionalism and customer service Milly provided made it easier for me to decide to do business here. Milly is a tremendous asset for the location and has great rapport with most of the customers.
July 2, 2015
Google Public Storage Anita Moulden
Milly was great I'm using a walker at the present time she immediately offered me a seat for comfort. The facility was clean,neat and I will definitely refer a friend!
June 29, 2015
Google Public Storage Wayne Churaman
Extremely pleased with the superb service provided by Milly and Rick. I would highly recommend this particular Public Storage. Both Milly and Rick went out of their way to make sure my move in process was as simple and easy as possible. Can't say enough good things.
June 29, 2015
Google Public Storage Joe Stelmack
Great customer service and very clean facility!
May 10, 2015
Google Public Storage Charles Maris
Rick was very helpful - speedy and efficient. Made the experience a good one.
May 8, 2015
Google Public Storage S Williams
Coming to Public Storage to pay my bill used to be stressful and I would leave angry and upset under the other female manager that left. Once Milly took over, all of that changed. Every time I come to pay my bill, she always has a smile on her face and she's very courteous. You can tell her enthusiasm is real, not forced. If it wasn't for her, I would've moved to another storage company. Thank you very much, Milly!
May 2, 2015
Google Public Storage Dan Broughton
Milly made the experience super easy. The spaces were clean and access was great. Would definitely use them again.
April 14, 2015
Google Public Storage Patrick McNamara
I went to Public Storage today at 1712 Main St. to rent a storage space for a month. I was served by Milly would helped me find exactly what I was looking for. She answered all my questions and showed me to my storage unit and showed me how to operate the lock and gate. My experience was quick and easy!
February 28, 2015
Google Public Storage Catherine Hicks
Went into this property and had no idea as far as storage was concerned. Milly was a great help and her expertise went a long way. She was very pleasant and made me feel at ease. I would recomend this property. It is clean and well managed.
February 21, 2015
Google Public Storage Dennis Russell
Milly and her husband are wonderful people. I have been storing my things with Milly directly over the past several years. She makes storing your things easy, comfortable, and very safe. I HIGHLY recommend this facility, and HIGHLY recommend dealing directly with Milly...if possible, but I will say, PUBLIC STORAGE STAFF ALL TOGETHER in different locations have always been NOTHING BUT THE ABSOLUTE BEST. Store your stuff, its a great environment. Thanks again see you soon Milly and Hector!!! -Dennis and Danielle R.
September 24, 2014
Google Public Storage Lindsay Hoopes
My experience with Public Storage Annapolis couldn't have been better. Sheldon was extremely friendly and very thorough when going over details. He was organized and made me feel confident in my decision to rent a unit from Public Storage.
July 26, 2014
Google Public Storage Bill Malley
Sheldon did a great job helping us pick the right size unit to meet our needs and got us through the paperwork so we could to work on our moving project. I wouldn't hesitate to recommend this location.
June 28, 2014
Google Public Storage Kisha Ford
Great customer service!!! Units available at the last minute!!!
June 25, 2014
Google Public Storage Brian Cunningham
May 21, 2014
Google Public Storage Pauline Campbell
Sheldon was extremely helpful. Focused on meeting our needs and was able to answer all of our questions.
April 3, 2014
Google Public Storage Rebecca Tingle
Fantastic! Milly was so helpful and we rented on the spot!
March 29, 2014
Google Public Storage Josh Burnett
March 19, 2014
Google Public Storage Evelyn Maldonado
I have never used a storage unit in the past. This was my first time. Reserving the unit online was very easy and very promptly I received a call from Milly who answered all my questions and was extremely helpful and knowledgeable. When I arrived at Public Storage to see my unit, finalize my paperwork work and buy some supplies, the office area, building and surrounding grounds were neat and clean---which is a very big plus! My son and his friends moved my items into storage a few days ago and everything went off without a hitch. My many thanks to Milly for making---what could have been a very stressful experience---a very pleasant one.
February 17, 2014
Google Public Storage Ross
Had a problem where I was charged $25.00 for a check that was returned because I did a stop payment at the advice of and employee and after speaking with Tina Damrom the District Manager of the Annapolis and Baltimore region she removed the $25 charge allowed me to write checks again and gave me a discount on my next three months of rent. She was not only very helpful but was charming and sweet. I have been renting from the 1712 West Street location for the past 2yrs now and have had no problems. The lot is always clean staff always on hand and friendly. Would recommend to others if ever in need of extra storage space.
February 2, 2014
Google Public Storage Brooke Branam
Milly and Sheldon were very polite, professional, and extremely helpful. It was a relief to not have to worry about being taken care of!
February 2, 2014
Google Public Storage Leif Kennedy
Great property with great access. Sheldon was knowledgeable and helped us through the process quickly.
January 31, 2014
Google Public Storage sarahi luengas
Great place to go everbody has a smile and treat you right i went to apply and they were super nice now waiting on there call....public storage looks like a great place to work cants wait to hear from you guys......sarahi luengas
January 25, 2014
Google Public Storage Kari Yent
Quick and easy to rent a space - office staff were friendly and easy to work with
January 24, 2014
Google Public Storage george oliphant
Great staff. ..incredibly helpful and nice.
January 24, 2014
Google Public Storage David Santiago
I love the staff , very helpful cristine sean and tina were super great
January 19, 2014
Google Public Storage Brendan Colgan
Milly was great help. Move in was swift and easy.
December 31, 2013
Google Public Storage Janet Tucker
I've been with this particular location for about five years. The staff is courteous and helpful. However, I did pay for a unit in climate-controlled space and over the years, this has not always been the case, especially in the summer. I have arrived at my unit during the summer to find the area hot and have lost bowling balls and other items which must be kept in uniform temperatures. Therefore, I do not agree with paying more for this type of unit and what is promised is not given. In addition, I have seen the prices go up about $25 per year which seems extreme. No discounts are even offered to longtime customers which should be looked into. Nevertheless, it is kept clean. Sometimes I have arrived and been unable to locate carts to take things upstairs, but this is probably not the management issue by tenants who do not return them so they can be utilized by someone else.
November 18, 2013
Google Public Storage Maureen Radtke
The location is convenient and very clean. The gardens and property are well maintained and it is secure behind an iron gate. My only complaint would be that I had to wait in my car until the attendant returned from her chores on the property. She is one person answering phones, attending cleaning chores, and working as the receptionist. When I did get service she was professional, friendly and very thorough. I recommend this Public Storage but call before arriving to be sure someone can help you.
October 6, 2013
Google Public Storage Rachel Penn
I came in to buy boxes for my move, and the staff was extremely friendly and helpful.
October 6, 2013
Google Public Storage Christopher Damron
Very courteous management. Clean facility and very professional. I would recommend this Public Storage or any to family and friends.
September 20, 2013
Google Public Storage LoriMar Collies
Super customer service! My initial reservation was made online for a 5 x 5 space. Being unsure as to whether to choose conditioned vs. unconditioned along with if the space I'd selected was going to accommodate my belongings, the staff was incredibly patient and helpful as I struggled to make my decision. I was shown several spaces and was never rushed to make a decision. The online discount was honored when I upgraded to 7 x 10 AND conditioned. All terms, insurance, hours of accessibility, etc. were clearly explained. This was truly an exceptional customer service experience. Thank you!