Public Storage Self-Storage Units at 10 Turnpike Rd, Southborough, MA

John was incredibly helpful! I was totally lost and he walked me through every step!

Really nice place to store. Staff is professional.

This was my first time anywhere getting storage. The property manager, Soumen, patiently explained everything and showed me several different options and then efficiently got me signed up for one of them.

John was very helpful in answering all my questions and transferring my space to a more convenient unit, I recommend this facility

The manager John has been exceptionally helpful in my time staying here. He has helped me rent multiple units here and he has always been above and beyond with his customer service! I recommend this facility to anyone looking for a clean and well managed storage unit/building and anyone looking for a great manager running it.

I was looking for a storage space and had many questions because it was my first time. John helped me a lot. I had so many questions about the fees and insurance. He got all the answers and information so quickly that I didn’t prolong my choice; I just signed up for a storage space. So, if you’re looking for a brand-new storage space with excellent customer service, that’s the place for you!

I want to thank John for an easy and spectacular job at presenting us with our new storage space. Everything went smooth as expected, keep up the great work. Establishment is clean and well maintained.

John was a excellent help and I recommend this facility to anyone needing a affordable and clean place

John was a great help today and the facility was very clean, I recommend this facility to anyone needing storage in the area, it is easily the best I’ve used due to the helpfulness of John and the ease of access to the building!

John the property manager was very helpful. I originally booked a unit but wanted to switch to one that would work better for my needs. He showed me multiple units and was very helpful with the process. This is a new building that is well maintained and managed.

John was very patient and took the time to explain all the details. We got the unit we wanted based on our needs and John did a great job helping selecting the unit and settle things!

This has been the easiest storage space I've ever used and the staff are great! John the manager was very kind and helpful when securing my unit and showing me around the space. I highly recommend this facility if anyone needs storage space

Great staff and excellent facilities. Best storage I’ve seen. Design and convenience is spot on!

So I just want to say that the property manager Soumen, was very helpful I was having a hard time with a couple people before him .. so I called one more time and Soumen answered and thank you so much because he was kind, clear and helped me when no one else could!! Great service there at the Southborough 10 turnpike rd.🙏

I have been to the storage unit and John was very helpful with the instructions and guide me to the location of the unit I rented. Thank you John for your help today.

John was super helpful with my reservation. He was patient and very kind. Made my reservation and experience much easier.

John was very helpful in setting up storage. He answered all of our questions clearly

John was incredibly helpful, walking me through all of the stages from changing my reservation to a rental, setting up the app, even allowing me to see a unit so I would understand the size I was getting. He was helpful even though my actual rental is in another location in another state. It was nice to deal with someone so pleasant.

John was super helpful in clarifying all my queries and guiding me smoothly through the rental reservation process.

John was such a great help. He is asset to the company!!

John was very patient with us, showed us the unit and answered all our questions. He showed us how to access the unit from our car.

John was immensely helpful and made the movin process super helpful when the computer couldn’t close the deal

John was incredibly helpful and kind to navigate first time storage rental!

The site is amazingly clean and climate controlled. John was a great help with showing the facilities, reviewing the price options and being patient with me as I finalized my selections. I feel I've made a great choice.

John gray costumer service nice Job thank You

Pros: * Brand-new facility * Good rates for the moment * Drive-in bay is great for bad-weather days * Owners try to make necessary fixes quickly * On-site staff are helpful Cons: * Electronic door access and/or bay door system has been unreliable a few times. If you want to be 100% sure you can get in, go during the hours when staff is on site. Summary: All in all, I'm pretty happy with the Southborough Public Storage. Early on, there were several annoying/security issues, but the owners appear to be quickly going through the punch list on these items and getting them fixed. Climate control has been OK, with the caveat that my time at the building has mostly been in the winter with cold temps and relatively low outdoor humidity. I have three units across two floors, and temperatures and humidity have tracked pretty consistently, with temps in the mid-50s to low 60s and indoor humidity ranging from the low 20s to the high 40s. Be sure to read the Public Storage blog "What is Climate-Controlled Storage" to get a better sense of what they mean when they say "climate controlled." My biggest gripe recently has been that the electronic access system went offline on a Sunday and wouldn't let me in. I ended up driving a car-load of items back home and wasting a couple hours as a result. I know they're working with their contractor on a fix, but as noted above, if you want to guarantee that you'll be able to get into your unit, go during the staffed hours. If they can get the entry system 99.9% reliable (and don't raise their rates dramatically in the near future) they'll be five stars.

Agent was awesome and helpful we rented two units

John was very helpful and knowledgeable about his work. And care about my needs.

John and Soumen was super helpful assisting me with renting storage space.

John was informative and patient as he explained instructions for setting up my storage unit. He thoroughly reviewed the different storage options and’s pricing along with facility access procedures.

What a great help John was! I have a reservation in the system and he showed me the unit and was kind and courteous in everything I asked him. I recommend him and the facility!

John was a huge help in getting my storage unit reserved. He answered all of my questions and helped me get a unit that is a bit easier to access. I really appreciate him helping me today. He was great!

John was so wonderful during this process and helping me find the perfect unit. Unfortunately, I have had some issues with the building and John has been the only one who has helped me find a resolution. Special thanks to John for an awesome experience!

The representative, John, at the Southborough MA Public Storage was very helpful, kind, polite and friendly. I had to make a payment for my storage unit at the Framingham facility, after my debit card was denied because it expired. He explained why the system couldn't take a certain form of payment and helped me with setting up a payment with a correct form of payment. He was informative and courteous. I would definitely recommend this facility to friends. I also noticed the place was clean. Thank you!

This experience was awesome! John was extremely professional and helpful today and I rented the second I came to the office! 5 stars for him and the building!

John was very polite and helpful! The facility is awesome and I recommend renting here! Great service!

John was incredibly informative today and I greatly apareciate his help!

John was very helpful in showing me the units, I recommend this facility because of him and how good the building is! Huge thank you!

I have had a great experience with Public Storage in Southborough, MA. The facility is very nice and accessible. The management is very friendly and they do an excellent job overseeing the property. It was a good decision to choose them for my storage needs and I highly recommend them!

John, the onsite manager at Public Storage, is incredibly helpful and professional. He quickly resolved my payment and rental unit issue with ease. His excellent customer service made a stressful situation much easier. Highly recommend!

John was incredibly helpful in the service and the move in process was seamless, I recommend this facility due to Johns professionalism and the cleanliness of the building! Such a good worker, there should be more like him!

This place is really good. John was very helpful today, and he helped me close my door to my unit. I recommend this storage facility because of the cleanliness, and the service! 5 stars for him!

John helped make our rental process and move in extremely easy and was very helpful. He answered all questions adequately and even helped us shut our unit door before leaving. After dealing with many issues at our last storage unit we were grateful for John being so kind and making the transition process smooth. I highly recommend public storage in Southborough. John and the convenience of facility has been the highlight of our stressful move. Thank you very much!!

John helped me, and he was extremely helpful, very knowledgeable of his field and his costumer service skills are unmatched! Will be using this as my go to storage unit going forward!

John was a great person provided grat service!

I looked around for storage in the area and this was by far the best. It is brand new and in fantastic shape. It is right off Route 9 and easily accessible to the Mass Pike. John was extremely helpful in answering all my questions. Check in was trouble free. This was my first experience with self storage and definitely a good one.

John was very helpful with renting me a storage unit and the service was exceptional, I highly recommend this storage facility based on the help John gave me and the cleanliness of the building, 5 stars!!!

I reserved a unit far too soon, one month later I asked to cancel my reservation…. And it was done without extra fees and with absolute kindness. I was pleasantly surprised!! Real people helping real people.

John was very helpful and informative. Straightforward process and nice facility.

John it's helpful!!

John was super helpful in showing me the available units and the loading dock. He clearly explained how the facility works and when/how I can gain access to my storage unit. I put a reservation in right away! Thank you, John!

We had a few questions and concerns that was well attended by John at the storage property. He was great and helped us with the service. The property is clean and we had no issues loading our goods

Thank you, Vanessa Attended all of my needs and help me through a very big problem excellent service super recommend thank you for your time and your service. I appreciate it very much !!! Muito obrigado 👍👍🇺🇸🇧🇷