Public Storage Self-Storage Units at 3413 W Hillsborough Ave, Tampa, FL

Came in to rent a unit and Danielle was more then happy to ahow me around to get me in the right size would recommend this location

This location is amazing. 1 The property Manager is very good about keeping it clean!! Danielle knows her stuff when addressing any issues you may have. Thanks Danielle

Danielle was great

It's storage

Danielle awesome, I just came in asking about prices as I don't need anything until August she was very informative, and helpful. She showed me different sizes and told me I could complete everything online now since I saw what size I need. Great customer service.

Danielle is awesome friendly and very professional and helpful and understanding.

Shelly she did good job

Danielle was awesome I had issues paying by phone but I came in and rented a unit and the experience was wonderful thank you fir your help

Danielle, is awesome customer service representative. She me open my storage account and went the extra mile. I recommend her for Public Storage management program or development. Thanks. Martin Acebedo Marte CEO PSEM LLC PGL LLC

Phenomenal customer service! Danielle is A-1.

CJ WAS AMAZING! I was having the worst day and needing to move out of my apartment in less than 24 hours, smh. I came in hoping to just catch a break on my day and CJ kept it short, sweet, and smooth. He didn't judge me and he helped me get a storage unit for my situation. I just needed someone understanding and nice and he was very pleasant, helpful, and ready to help a customer! It costs nothing to be kind to another human being and CJ did that. Very professional, thank you!

I love the help I got from Danielle. She was able to find the best unit that fit my budget and this place is always clean and disinfect because she stays top of everything Thanks Danielle 😊

Great person and if I had an issue Danielle was the one to help me better understand exactly what I need to do next.

Just moved to Florida and needed a storage unit temporarily. This place was nice and clean and the office people were friendly.

Update 3/2024: This place is a dump. I’ve had so many issues here over the years, including not being able to access my unit. Today, can’t get it. No one in the office. No one answers the phone. Called corporate, no help. Elevator doesn’t work and there’s no accessible stairs to the upper level. So, I’m just stuck. Do yourself a favor and go elsewhere. For the prices you pay here, you’d expect better service. Or, some service. . Original review: The property is ok, but…. They increase the rent about 4 times a year. There’s homeless people that are in there often. It’s NOT 24 hour access.

How to stop in the day and make a payment in Morgan was most helpful experience and cheerful glad you had this experience with her thank you very much is a definite asset to your company

Danielle assisted me with finding a new unit and she made the process smooth and easy. She was very patient and gave me options so we could figure out what would work best for me. This property was also very clean!

To whom it may concern this is the cleanest public storage the most professional public storage I have ever rented and I am 100% satisfied with Danielle everything she does. Thank you, Danielle.

Very nice gentleman working when I went to pick up my auction unit. Very polite and well mannered. He knew what he was doing. He did a great job considering that was his first time working at this public storage location.

Danielle and Terrell help me out with renting at a different location they were very nice and kind what a great help them two was.

Danielle and Terrell was awesome

Thanks to Terrell I was able to get a storage room reserved, note I was having problems doing it with the app but Terrell at the office was very helpful and friendly and got it done!.

Danielle always helping and friendly Update great service as always

Very easy process Danielle was GREAT!!!

Danielle is great at her job. She deserves a raise. I wish there were more people like her.

The staff here is very friendly. The two associates, Terrell and Danielle were very helpful and informative about the units and other products.

Terrell and Danielle are helpful and professional. They answered all of my question.

Danielle is awesome, she is very professional and friendly, she made the process easy and she was very helpful.

I had to get a unit in a pinch and this place was awesome! I was able to do everything from my phone in advance and pick my unit. The staff was so friendly and helpful!! I never had an issue accessing my unit during business hours. They also have a clean bathroom to use!! I absolutely would recommend them.

Horrible storage place I was homeless got told to come get my things that there was no worries that they were gonna help me out this one time because of my situation and when i got there they told me they wouldnt let me in until i paid so now i cant get my things out i got lied to and my whole life is in there no respect for what people go through what so ever made me feel bad for the situation I was in she was a horrible person all around

I went in to check the price on a unit but unfortunately they didn't have the special I was looking for however Danielle did help me find a location with the special I was in the market for and her customer service is phenomenal. She was very attentive and had answers to all the questions I asked.

Danielle was very helpful, with a friendly smile it was such a pleasure to work with.

I would say i'm a hundred percent happy with the storage facility, but that would be a lie. Storage unit we were supposed to get, Was already occupied. And the one they had to give us made it difficult to unload Our belongongs. Which I'm perfectly happy dealing with.

Awsom

Some times it's good, Some times not. Some times the bathroom available sometimes it's not, that's how it is with most things. They will constantly raise the price be warned.

The manager Danielle was awesome, she was helpful and friendly.

Theses guys are great low price very clean

I don't normally write reviews, but my experience with this Public Storage was so outstanding, i simply need to share....We were selling out home and needed a storage unit, but the week we were supposed to sell a hurricane hit, forcing us to quickly move all of our possessions into storage overnight. The manager at the time (i believe her name was Latricia Mallard but i could be wrong) worked with us during off-hours on the weekend and made sure we not only had everything we needed, but that our family was safe as well. During the following 6 months we needed the unit, she was always available when we had questions about anything. The responsiveness and the customer service from her was outstanding. After renting a unit from this location, I honestly wouldn't consider renting anywhere else. So thank you to the management and to Public Storage for having such amazing people and service, my family thanks you for all you have done for us!!

This was a very pleasant experience. Leticia Mallard was our attendant today, and she was very thorough and helpful. Thank you for making a seemingly frustrating situation into a less one. My mother and I are grateful for your assistance.

Well lit and secured with multiple coded entries. The interior hallways were clean too. Not a bad choice for storing your things.

Very clean and secure.