Awesome place to store your stuff and people that also work there,are awesome people and very considerate ,👍
this is one of the nicer public facilities in the entire area. The staff really keeps this one looking clean. As with any other storage facilities, you should never store food because it will attract the local vermin. Also dont expect to be able to store flammables. The cost of storage is going up exponentially each year. This facility has plenty of room to navigate a 26 foot U-Haul box truck or any other vehicle that you’re bringing in. The reason I say that is some of the Public Storage’s are very small and tight to navigate and if you’re not an expert driver, you can’t get through. They have both air-conditioning and non-air-conditioning rooms. They have room rooms inside and outside to rent for storage space
Jasmine was so nice and helpful and the facility is clean and well kept
Quick, easy and efficient. Clean facility.
I cant thank Jasmin enough for the help she has provided. I wasn’t sure about which storage unit to go with but Jasmin answered all of my questions and helped me make the best choice for me and my family. I’m so grateful she was there to help! Thank you so much!
Such a clean facility with such friendly staff 💪🏽
I LOVE MY STORAGE FACILITY! It is clean and the staff is super friendly. I’ve rented at this location numerous times throughout my years living in SH. Every single time I’ve rented it has always been a pleasant experience. Yes rent increases happen but prices change everywhere. One thing that doesn’t change is the great customer service I’ve received over the years from all employees. Thank you for your great service you all provide ❤️
Veronica and Victoria are very pleasant to work with thank you
Hi Adam!
Thank you so much for YOUR QUICK FAST AND EFFECTIVE SERVICE!
Due to my situation the Tampa storage calls were confusing to say the least and very very HIGH PRICED! Besides the fact that they played head games with names when I called back in 2 minutes. At least 5xs I had to call back and was told they never heard that name. I JUST SPOME WITH YHEM
VIVIAN/ OSLMIN. BENJAMIN HIMSELF!
That was STATE STORAGE/ BENJAMIN'S... PEOPLE. TAMPA FL.
I REALLY AM VERY GRATEFUL AS I WAS JUST ENTERING THE STATE OF FLORIDA FROM SAN ANGELO TEXAS AFTER I HAD BEEN SCAMMED. ON A RENTAL WITH A ROOM MATE CHRISTINE DUFFY/ BARTHOLOMO AND HER DAUGHTER AND GRANDSON SHANNON DUFFY AND ALEX FROM TEXAS SAN ANGELO.
THE PLACE CHRISTOVAL ESTATES SAN ANGELO TEXAS 76903/LPT#613 THE PROPERTY MANAGER, ERICA HERNANDEZ. GREAT MAD COOL WOMAN who tried to help but I am on SS and could not get out of that fast enough even though I PAID!
A NIGHTMARE!
So , you see what Im sayin. I needed to RETURN THE RENTAL AT TAMPA ENTERPRISE ON TIME! I DID THAT!
THANK YOU FOR THE REST 😂 I hope I was no problem or caused any inconvenience as I got locked in after putting my things in storage!!
You and Your team are very pleasant and made me feel at ease!!
I really really APPRECIATE YOUR KINDNESS!!
SINCERELY,
SUSAN SKWERA
HAVE A FANTASTIC DAY!
Jasmine was so helpful very informative sweet young lady will be using you guys for all my moving needs I was in and out with no problem
Great location, Jasmine is the best...
Chelsea was awesome! We came in to inquire about finding out about the prices of the units and lo and behold BAM we walked out of there getting a unit to rent. Chelsea was so informative and knew exactly what she was doing. She took us for a tour to show us what the unit sizes were so we could physically see the units as we a visual people. She was so friendly and welcoming. We would definitely recommend this location to others by the way we were treated here! Definitely 10 out of 10 !!
Justin was very friendly, knowledgeable and accommodating!! Can’t say enough good things about this experience!
I came in looking for a unit for my son and Jay was really helpful and very patient. He helped me with the reservation at the facility after telling him I was unable to complete online. He even showed me the unit. Over all the experience was fantastic and will be doing business with public storage from now on.
Fantastic service! I highly recommend this location. Jasmine took care of me and helped to exceed my needs with getting my things taken care of.
Thank you jasmine and Justin for always being so helpful. Great customer service. And will be doing business with public storage in the near future.
Jasmine was very helpful when it came to finding the right unit for my needs. She was very attentive and detail oriented especially with me being new to the area. I’d recommend this storage facility to anyone. Thanks again Jasmine 🖤
spoke with jasmine and daphne and they were very helpful and polite. highly recommend
Jasmine helped me rent my unit and explained everything in detail. Highly recommend this public storage for all your storage needs. Thanks, Jasmine!
This public storage is amaze balls, Daphne and jasmine were very helpful and knowledgeable. It is refreshing to see people who know how to do their job!! Thank you ladies!!
Jasmine is the best! She really cares about her customers and keeping the property clean. They don’t come any better than Jasmine!
jasmine is the best ever she helped me with a small unit in so was nice & sweet highly recommended her service
Service was always great. Grounds are kept clean and secure. Staff are helpful and professional. Jasmin and Savana are the best!!!
Would like to say great job to jasmine very helpful an great customer service provided us with the right size unit was very straight forward loved her hard work an attitude great job 👍🏾
I’ve had a storage unit for a while now and jasmine is wonderful always so helpful and respectful she takes care of all my needs couldn’t ask for someone better 10/10 thank you !!
Best storage place I’ve rented with yet, Jasmine was so helpful. Thank you!
Jasmine was a great person very professional I will always come just for her service
The property manager Jasmine is wonderful. When I first moved in she called and advised my unit was not secured as the latch wasn’t properly closed. Upon vacating she offered current deals, but did not have the size unit I needed. She stated she would call when something becomes available and I trust that she will. The grounds are well kept and the unit I rented was clean.
Jasmine is my favorite property manager, she is very helpful and always polite!
So this place is clean, units are roomy, staff is super friendly, price was lower than many other places. I'm loving storing my things here.
Lisa was absolutely great! Great personality and super helpful!
Jasmine was absolutely amazing! She was very attentive and knowledgeable. Thanks again!
Always clean. Easy access. Good lighting makes me feel safe.
Jasmine, the property manager was amazing! She easily helped me switch to a smaller unit when i needed it. I was not an easy customer, but she made me feel valued and special, making sure i had all i need! Highly recommend!!!
I've been a client of Public Storage for over 20 years. In September of 2023 I rented a space at this location. Jasmine is the manager and she rented me my unit. I would like to give high praise to Jasmine for running a very customer service friendly, clean, secure facility. I had a minor situtation (not a problem) and had the opportunity to speak with Manny the Regional Manger. He was awesome and helped me with outstanding
customer service that even I didn't expect. So, if your looking for storage in the Springhill area, go see Jasmine the manager. She will get you all set up! Fair and competitive rates as well!
Very nice gated storage, lots of options and great pricing.
The whole staff was great but I want to especially thank Jasmine for assisting me and making sure that I was well taken care of, she make sure my unit was good and I was really happy with all the results
Savana was very helpful and informative. Clean place and great staff.
Jasmine was great! Thank You for all of your help
Tk to jasmine. For always being there to this hard time that I’m going through right now thank you for guiding me through all my move on Springhill? Thank you so much I recommend her 💯.
Thank you nicholas for making the auction units fun and an easy process!
Mary at Public Storage on Main St. in Spring Hill, TN was so helpful and conscientious. I had to check-in to my new unit close to closing time. She was patient and took the time to make sure my paperwork was in order and that my access codes worked…even helped me download the app. Good customer service post-pandemic is so rare. Public Storage is fortunate to have Mary…she’s awesome!
Savanna helped me get a unit the same day; she walked me through the whole process, took me to see units, super helpful!
I have rented units from several different Public Storage locations and have been pretty satisfied with each one for the most part. After renting from jasmine I'd have to say this location is by far my favorite. She went above and beyond while assisting me in getting set up with my unit and even helped come up with a solution to an issue I was having with transporting my stuff! She is awesome! I would definitely recommend renting a unit from here and from now on I will only deal with jasmine because no matter what my issue is I know that she has, and will, always do her best to help me figure out a solution. Actual customer service which is rare these days.
So far I have had no problems they’re online rental was very easy and I like how accessible they make it to get in and out of their establishment. Everything has been extremely clean and I have had no issues. The only thing that I would recommend is for them to put doorstop on the bottom of the doors for the middle areas of the storage units.
Great place always cleaned and friendly staff
Jasmine was amazing an I will be back when I need storage always.
I had a wonderful experience renting my unit. Savannah was extremely helpful, friendly and informative, she helped me secure my unit and made this move so much easier to deal with, totally recommend this facility! Clean and spacious units, easy access and affordable. 5 stars!
My experience was pleasant. Jasmine was super helpful. I appreciate her patience and professionalism. It’s refreshing to see someone who actually wants to be at work and do their job with a smile! Thanks again.
I rented here a year ago. I’m returning, I really love this facility an the people who work here. It’s so clean an secure! Never had to worry about my things. jasmine an her family are so sweet. I just feel so welcomed here. Jasmine immediately remembered who I was an I just love that! Public storage should be honored to have an employee like her! Every time I have rented here always had a great experience.
Going on 4 years as a tenant here. Love this storage facility. This facility is very secure but doesn’t have a 24 hr security guard. The lady there, Jasmine, has great customer service and is always super bright. I always tip her because she is so respectful.
Went to this location for moving boxes and had a great experience with Jasmine! She was very nice & helpful, she even gave me a few recommendations! Thank you!!
Rented indoor unit. Was amazing service. Unit was clean and the temperature was nicely controlled. Will rent again
Jasmine is a great at providing fantastic customer service. She was wonderful to work with.
The facility here is kept clean and loading and unloading trucks and cars are easy with a lot of space in between the storage units.
We love working with Public Storage. Their online check in is easy. Staff is friendly and takes the time to get to know you. Thank you for everything, Jasmine. We will be back.
Jasmine was very helpful and property was very clean.
Patricia was amazing, very helpful and polite
Jasmine very nice woman great costumer service
Getting ready to move and stopped by to ask a few questions and check out the property. Jasmine had phenomenal customer service and was very knowledgable! Very clean and well maintained property as well! Definitely look forward to using this property when its time to move!
Public storage is a great place to be the very clean and courteous and very friendly the customers are friendly and it's convenient also so please come down thank you
I'm today's world, great customer service is sometimes hard
to come by. But Store manager, Jasmine is very knowledgeable, and personable. She's friendly and her professionalism is like second nature to her job. Love that. Keep up the great work. I'll be referring others.
Paula M.
Jasmine was awesome,very nice and professional.She gave me very helpful information on storage also.Thank you again Jasmine.
Jasmine was very helpful with the original rental and with subsequent issues. The property is clean and well-maintained.The local district manager, however (Manny) is rude and condescending,
and seems to be of a minset of "if you dont like it, move out". Despite his inability (or maybe its just his lack of desire) to properly deal with my issue, he refused to let me further escalate my concern. If ANY issues arise that need his attention, good luck. Right now I've stayed purely out of convenience for myself...once I leave here, I will never again rent from Public Storage.
Jasmine is a wonderful caring person!! I had an issue with a price increase and there was a mix up with my mailing address and I never received the letter they sent ref the increase. Naturally i went into a panic mode as I was not expecting such and increase. Jasmine went out of her way to shoot off an email to corporate for them to give me a credit as there was a mix up with my address. (I did get that credit) She also made sure that my rate would stay the same for the next three months. She went above and beyond and i appreciate her very much and so should the company as she is an asset to them. Thanks Jasmine!!!!
Great fast friendly service!
Cathy is such a sweet and professional representative. I recommend this location.
Cathy was a great help in getting us set up with our storage unit and made the process easy and quick!
I rented a unit today following a walk through of several units with Jasmine the other day trying to decide on size. She is knowledgeable, courteous and very friendly and professional. I was pleased with her customer service and love the unit I chose. I am very pleased with the App and easy access in and out.
Haley s. Was extremely helpful and gave me the best rate possible she also guaranteed my rate which is something many storage units don't do... I'm telling you this place is phenomenal don't go anywhere else just come here... Oh yeah the other Haley... Yeah she rocks too ;)... BEST PLACE EVER!!!
Cathy was excellent & very helpful!
Jasmine was amazing when helping us. She helped me get the right size for a good price. She is very knowledgeable and caring. I'd for sure recommend this location to anyone needing storage. Thank you so much again for helping me Jasmine.
Cathy was great getting me set up with the space I needed amazing service
Very great place. The manager is friendly and helpful and puts every customer first!! Highly recommend to all. My first time there she was very amazing and met all my needs!!!
Cathy was a total gem. Helpful, kind, thorough with instructions and important information.
Patricia at the desk did an awesome job getting everything set up. She made sure promotions and everything I need was done. I recommend this public storage.
Cathy excels 5 star customer care! May God give you health peace & joy!
Jasmine is awesome she gives great customer service!
Clean neat and in good order, staff Jasmine was awesome and very friendly and helpful
Jasmine was amazing helping out with getting me the perfect size I needed even tho I didn’t know exactly what I needed. If you are planning on using the services def go with Jasmine
Cathy was amazing. Very helpful and friendly. Loved doing business with her 😊
Thanks to one of ur employees her name is jasmine. Being the fact I move but I gave my daughter everything I had I knew she could use a lot of things in the storage. Thanks to jasmine and all her help really meant a lot to me an my daughter Dianna.thank for having jasmine on ur team of work. She’s an amazing an caring person. Sincerely Tannia Dongen
Cathy provided friendly professional excellent service
Cathy was very professional and kind.
Just now remembering to do a google review for jasmine. Jasmine was amazing when helping us. We thought we were going to need a big unit. She helped us get the right size for a cheaper price. She is very knowledgeable and caring. I'd for sure recommend this location to anyone needing storage. Also the other lady that works here is also very sweet.
Cathy was amazingly kind and patient. She went above and beyond her duties to ensure we had a great experience and got all of the help we needed. She also made sure all of our questions were answered as well as the couple that was waiting ahead of us. They are blessed to have someone like her behind the desk.
Cathy and a mystery stranger helped us out alot today, thank you both again!
The facility is well maintained, clean and very secure. Cathy is always friendly, helpful and knowledgeable. Always a pleasure to speak with her. I would highly recommend this location.
Great customer service. Cathy was an absolute gem. Onsite restroom and units are very clean. Very professional.
I was VERY delighted by the outstanding customer service received by Jasmine. She was very helpful, knowledgeable and a true professional. She made my decision to rent here very easy. Also, the facility is very clean and looks to be well maintained. Thus, I would highly recommend it.
Ria and David are great people, super friendly and fun. Ria helped me save a good money, she is great!
Jasmine had amazing customer service and was very informative and helped me pay my bill in another state .
Jasmine was so helpful on getting my payment processed for me in a different city! She’s such a sweetheart and has GREAT costumer service !