Miss Pat is very friendly and helpful. Thank you!
Mike was excellent and gave me all the info and options I needed. I also had contact with David on this visit and both these guys were very professional and great at what they do.
Excellent service, Mike took care of all our needs. super clean and inviting facility with great customer service. Highly recommended.
Such a nice facility - Mike took great care of me! Highly recommend
Pat was outstanding in keeping me informed before I had a late fee. She has always been pleasant and helpful and my many situations. Thank you, Pat
Rebecca and LaDora were wonderful! We love our new storage unit. Great service and great price!
Thank to Dora, Rebecca and Mr Mike for help!
Mike was so very helpful and accommodating!
My experience with David was very nice. He is one of the friendliest person I have ever met in my 65 years of living. Great place and atmosphere oh and also great prices!!
Thank you, Mike for the great assistance with the door nice guy will be back to use you again.
Give you a five star
Mike and his team were always helpful and professional and friendly. The facility is clean and secure and easy to get to. If you need storage space I recommend these folks without reservation.
Staff is always helpful and a delight to speak with. Highly recommend this storage facility.
Mike has been incredibly diligent in contacting me before any late fees could affect my account, which has been extremely helpful given my hectic work and school schedule. Thank you, Mike, for your top-notch customer service.
Mike at the Ponte Vedra storage 20 A1A is very helpful and fast to reply to my message! Great Customer Service!
Mike was such a huge help and made my move out experience seamless. Could not recommend this location and their services more!
Mike was excellent and got me right what I needed quickly. He is very detailed and explained the property well.
Mike has been such a huge help! I got my unit a few months ago and just upgraded. He has a friendly attitude and great customer service! Love this place :)
Mr Mike is fantastic at his job very good customer service keep this man and give him a raise
Michael was extremely kind and helpful in assisting me with setting up a new storage unit. He showed me around the units so I could pick out the best location and size suitable to my needs. He made the process easy and smooth. This location is brand new and very clean and updated as well!
Amazing facility! Everything is indoors, protected by an individual authorization code. It’s very clean & the entire facility has central air! David in the office is phenomenal and is super helpful & always goes the extra mile.
Great clean storage facility. Helpful staff. Mike is really great!
Awesome person to deal with. This is our first experience with finding a storage facility. It's very clean & well organized. Mike is the manager at this location. We found him to be patient with all of our questions, personally showed us multiple unit, we ended up going for a larger unit based on his recommendation. We couldn't be happier. Thank you Public Storage for having this guy as your representative.
J.Harrison
Great storage,place it is awesome manager Kim she was so nice and polite and she was so nice helping me out. I am giving this 5 ⭐️. I will be back again here for this.
Mike is the greatest, such a nice manager, knows his job well.
Great place! Very clean and the staff is incredible! Thanks Mike!
Great experience. Very professional. Highly recommend.
Bait and switch- they will get you in at a reasonable rate, then they will raise your rate by 150% after a few months. Don’t fall for it.
I have been storing here for less than a year and they have already raised the price by almost $30 a month. Slimy buisness practices.
Kim and Mike are caring people who will do anything they can to keep you happy. Come rent a unit. I am sure you will be satisfied with easy access and a system that works.
Great and easy transaction. Nathan, David and Mike were very helpful.
I recently rented a 10x10 unit at the new Public Storage facility in Ponte Vedra Beach, and I'm extremely pleased with my experience. The facility is brand new, offering excellent space within a three-story building. The temperature is well-maintained, and the convenience of an elevator adds to the overall ease of access. They currently offer a fantastic deal of $1 for the first month, followed by a reasonable rate of $89 per month. The staff are very kind and provide great service, making this storage option truly worthy.
This place is the best! Very kind & helpful. Storage units are spotless-clean! If I need storage again, I’ll come back here
Mike and Ciara were amazing. Fast and friendly check-in. I would recommend this facility
Mike was awesome and helpful. Great facility!
I had an outstanding experience at Public Storage, all thanks to Kim! From the moment I walked in, Kim made me feel like a million bucks with her exceptional service and meticulous attention to detail. She went above and beyond to ensure all my storage needs were met with a smile. Kim's professionalism and warmth turned what could have been just another chore into a standout experience. If you're looking for top-notch service and a hassle-free experience, look no further—Kim is your go-to at Public Storage!!
Kim was awesome and such a great bubbly personality!
Kim was fantastic! Helped with everything I needed! Come see Kim!
I rented unit here for my elderly parents. Staff was knowledgeable and extremely helpful.
Kimberly was awesome! Made everything easy and seemless
Mike made the process very easy and quick and we had our unit in no time at all. Facility in great location and very clean. Fair monthly price!
Thank you 😊
Great facility…..Mike is always a huge help.
This is my second time renting with Pat at Public Storage and she always makes the process super easy!! (first time was at Shetter) She always has an uplifting attitude and goes out of her way to make the experience pleasant!
The customer service was impeccable and the building was brand new and super clean. The way you use an app to access the main door and elevator before your unit made me feel confident no one would steal anything from here.
Immaculate new climate controlled storage facility in Ponte Vedra Beach. Facility is open from before sun up to after sunset. I appreciate all the security features that include cameras, motion sensors,electronic access and onsite management. The staff members are all very courteous and diligent. Mike is exceptionally knowledgeable and very helpful in navigating sign-up, through move in, and beyond. Thanks Mike!
Kim was 20 out of 10! She was kind, efficient, and beyond helpful! I would recommend this place to anyone and everyone! Thank you Kim!!!
Great location and very clean. Mike was very helpful during move in and move out!
Mike and Sabrina were very professional and welcoming. They were very detailed in all the options available at the facility. The facility is very clean and at a convenient location.
Went in to rent a unit and was helped by Coleman who made the process a breeze! Facility was clean and found the perfect unit for what I needed at a fair price! Thanks again Coleman!
Patricia was very helpful and knowledgeable.
My name is Ross James Jensen I’ve had a storage area for almost a year and three months at public storage. I am writing this review to let people know that the Customer service that I have received through the employees and management at public storage has been outstanding. There was a time when I was going through financial difficulties and they worked things out with me and they were very patient with me. Also when I signed up for the storage area I dealt with a gentleman who is a manager named Coleman Coleman has been an asset to public storage, he also went as far as coming and checking on me a week after I got my storage area to make sure that everything was OK and if I needed anything and also brought me a couple of waters because I was there straightening out and getting my storage area in order in 100 degree day. . I would also like to bring to your attention the manager, Pat she is also one of my favorites, and a very nice woman. I would like to say that both Coleman And Pat have treated me very kindly, and they are an asset to the public storage staff. I know that beyond a doubt if I have any problems where they both are who the contact and my problems will be solved immediately. I’d like to thank them both again for the kindness.
Clean, professional and friendly! This new facility is amazing and easy to use! Highly recommend it!
I reserved my unit over the internet and Mike called me within 5 minutes to discuss my move in. My belongings were coming in a PODS and Mike worked with me to arrange the drop-off. When I delayed my arrival he was very kind and pleasant. He had them drop the PODD close to a door to make it easy on us. Mike has been a pleasure to work with and I am very pleased with the building and safety at the building.
The facility was clean. Mike was wonderful, kind and friendly. I found what I needed quick hassle free.
We just rented a unit here and the process has been smooth and easy. The facility is brand new, so it's really nice and clean. It's easy to access. Mike has been a pleasure to work with. He is always so nice and helpful!!
Beware! Do not store your items here if you care about them. Over the course of 3 months of storage many of the items in our unit molded. Of course we got a climate controlled unit specially to avoid this. Everything had to be removed from the unit and cleaned, some items were not salvageable. Wood furniture, clothing and mattresses all among the permanently damaged items. Public storage would do nothing to rectify the situation after thousands of dollars of loss and multiple phone calls.
Smells moldy and dank from the minute you walk in the place, I should have known better. They keep the temps/humidity levels too high and are not taking care of their customers. Willful negligence.
We rented a storage unit here about 2 weeks ago, basically as soon as we realized it had opened. We got set up with Mike, he got us the best deal and was just fantastic to work with! He took us on tour before we committed to a specific sized unit which we were VERY glad he did because it turned out what we had come in for was bigger than what we actually needed so that saved us $50+ a month. The facility is brand new, everything is in tip top shape and feels very well monitored and secure. And we recently got a call from Mike following up to make sure everything was meeting our expectations, incredible customer service!
Brand spanking new facility. Great prices. Great location. The manager there is just great--I've known Mike for years as the manager at the old property (where I also rent). Its on A1A right off JTB about a mile from the beach and near Target and mall...plenty of room at the moment