Public Storage Self-Storage Units at 1361 Airport Rd S, Naples, FL

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat 9:30 AM - 5:00 PM
Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat 9:30 AM - 5:00 PM
Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 46/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 46/mo $58Best Price Label -
5'x5'Online only price$ 56/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 56/mo $70Best Price Label -
5'x10'Online only price$ 85/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 85/mo $107Best Price Label -
5'x10'Online only price$ 104/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 104/mo $130Best Price Label -
10'x10'Online only price$ 125/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 125/mo $156Best Price Label -
7'x15'Online only price$ 128/moMedium 7'x15'- Climate Controlled
- Upstairs/elevator
$ 128/mo $160Best Price Label -
10'x10'Online only price$ 152/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 152/mo $190Best Price Label -
10'x15'Online only price$ 199/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 199/mo $248Best Price Label -
7.5'x20'Online only price$ 199/moLarge 7.5'x20'- Climate Controlled
- Upstairs/elevator
$ 199/mo $248Best Price Label -
10'x20'Online only price$ 222/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 222/mo $277Best Price Label -
10'x15'Online only price$ 242/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 242/mo $302Best Price Label -
10'x20'Online only price$ 270/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 270/mo $338Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Naples
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 238)
Stephanie was very friendly and helpful with all my questions
Appreciate you very much. Thank you for being conscious of tenant needs. We have always admired your dedication to the facility and the company.
Haseed was wonderful! Absolutely helped me clean up a mess of my own making when it came to my reservation. Thank you!!
Haseeb has exceptional customer service. Made feel right at home and recommend anyone to rent from simply storage with Haceed. Thank you team
Absolutely wonderful storage facility in convenient Naples location. Most important is the outstanding customer service here. We needed a different space and the manager, Haseeb, helped us find the space that works best for our needs and budget. Highly recommend and would give 10 stars if possible!
Very nice facility. I was looking for a storage unit, and saw all the positive reviews here, and must say that Simply Self Storage and the manager Haseeb live up to their reputation. Very clean inside and climate controlled. Haseeb was very friendly, kind and knowledgeable. He helped me out right away, when I rented a space the first time I stopped in. So far I have had nothing but a pleasant experience here.
Haseeb has always been great. Thank You. Great facility have been renting for approx 20 years.
Great service and great people working here. Will come back again if we ever need their services.
What a welcome at Simply Shelf Storage! I had been to several storage locations as I ‘shopped’ for the best place. The warm smiles from the two people as I walked in to SIMPLY melted some of the exhaustion I felt from the problems that drove me to seek storage options. Mr. H.S. took the time to explain to me how the place worked but the real difference was how he gently encouraged me to look at the storage facility to get a sense of what the different sizes of space meant. As we visited this very clean, well-organized, climate controlled facility, Mr. H.S. demonstrated knowledge of the facility and a real understanding of and interest in what I was looking for. SIMPLY had won my confidence through Mr. H.S. I signed up on line that night and when I returned the next day to verify I was registered, the service continued with clear explanations, efficiency and an easy facility to access. It’s very nicely and appropriately secure too. I like the fact that there are multiple controls for entry with individual personal codes to access the building. In cases where something forces you to need storage, I HIGHLY recommend selecting SIMPLY.
Was extremely helpful!
Great location, clean, climate controlled and Haseeb's customer service was exceptional. Moved from northern US and rented the units sight unseen and from the first contact over the phone till the final move in every step of the way he was there to help and assist. Thank You.
Simply Storage is a great and safe place for your items !!! Haseeb the manager of this location is absolutely amazing! He was fast, knowledgeable, kind! We have been using Simply Storage for a few years and we love it there! Highly recommend if you running out of space and need a storage!
Absolutely, the worst experience I've ever had with a storage locker. The elevator refuses to work the eight digit code To operate the elevator every single time is a joke. A horrible place.
Amazing experience! Fast, simple, and easy! When you need a storage unit, i highly recommend this place!
Extremely helpful and knowledgeable. I would recommend Simply Self Storage (Naples, FL) to anyone looking for storage space. Location is very secure and well maintained. Office manager is amazing to do business with.
Ha seen is a gem. Great experience with him and simply Storage. Thank you!
Haseeb was very helpful. It’s unusual today to find such courteous and patient service.
Haseeb is just a great guy! Made me feel welcomed as soon as I walked in and he made sure I had an easy pleasant experience.Clean. Affordable. Convenient.
We had such a smooth move in with Haseeb. He was prompt and very helpful. Definitely recommend using this clean storage facility!
Awesome service from Simply self storage! Haseeb went above and beyond to provide amazing customer service.. would definitely recommend them to anyone!
Highly recommended. Hassib, the Manager, was very helpful. He was accommodating and resourceful. I had never used a Self Storage facility and I was very pleased at the cleanliness and the efficient process.
Haseeb was so friendly and helpful - the facility was extremely clean. Great location.
Property manager friendly and always willing to help .
Found the place very clean, safe, and economic. Staff (Haseeb Shaikh) was friendly, patient, professional, and very knowledgeble.
Haseeb, the manager, is wonderful! My company is not local to the area, and we needed to ship some stuff down to the storage unit before we got there. He has always been quick to answer and help us out with getting stuff into our unit safely and securely. We would definitely recommend this location for anyone looking for a storage unit!
Totally awesome customer service ! Clean and easy to access.
Happy to be back! Clean unit! Secure building and very good climate control!
Haseeb is the manager over four years and I give him 10 Stars (not just 5) for outstanding professional service and help with my moving and storage needs. He is always company and customer focused. Excellent.
Very helpful and friendly staff! Centrally located and excellent prices for the location.
Haseeb was an absolute pleasure to deal with. Highly recommend.
Very clean unit. Haseeb is very helpful and courteous. He went above customer service.
Nice clean and easy access
Very nice, clean storage facility. Super helpful personal.
Haseeb, the manager is one of the nicest people I have ever worked with. He has gone out of his way to meet all of my needs. I HIGHLY recommend this storage facility!
Excellent customer service Since I arrived I felt at home. Jennifer Jorge and now Haseeb treated me and helped me with kindness and professionalism. I definitely recommend them. Very clean facilities and in optimal conditions. As long as they continue this way, it will always be my first option. Thank you.
Very nice and professional gentleman would consider people to when looking for a storage place this would be the place Haseeb been really helpful thank u
Haseeb was an incredible salesman and representative of your company. His help was invaluable to me to find the appropriate storage unit for my needs. This is a person who prides himself in customer service! Thank you Haseeb.
Wonderful safe place for all my storage needs, the staff is the best Hassid is incredible thank you for your help
So happy to have used the facility. Great service and clean.
Excellent customer service! And clean! Our reason for using Simply Self Storage a second time.
Great customer service and clean facilities! Thanks again!
So happy with the manager at this location. He was understanding and walked us through the process. Definitely recommend.
Manager is great property is always neat and clean
Has lots of storage 👍🏼
Great company! very affordable and excellent staff highly recommend this self storage 👏
Outstanding. I work seasonally, and rely on storage with travel. Haseed, the Manager always goes out of his way to welcome me back, and helps with anything and everything. Carts are always available, units are clean and secure. Thank you Haseed!
Still the best storage facility staff I have ever worked with. most accomodating storage place i have ever been.George takes care of everyone, professional, friendly . i did not hesitate to help me in every way.
I have had a great experience throughout the process from reservation to rental. Haseeb has been great to work with besides being kind and understanding. I fully and hole heartedly recommend Simple Self Storage in Naples.
Everything is perfect. Thank you for your good service.
Haseeb is fabulous! Best storage place in Naples!
Haseeb provides great customer service and was able to work out another unit for us.
The best storage experience I've had. Clean with great security. Haseeb is great, very helpful and honest.
We had the best experience at Simply Self Storage. Very clean! Site is well lit and easily accessed! Mr. Shaikh was very helpful and knowledgeable!!! We are so happy we found this facility!
We love this place, easy access, clean, and above all friendly.
Having to co-ordinate a move of household goods in Naples without being able to be there in person because of COVID seemed daunting at first. But thanks to the exceptional customer service and support by Haseeb, everything went off without a hitch. And now that we’re moving our things from Naples to their new home, Haseeb again went above and beyond to assist us. I couldn’t be happier with my experience, and am truly grateful for Haseeb’s patience and professionalism. THANK YOU!
Clean facility, friendly and helpful staff! Easy to move in and out!
Excellent customer service and best location.
Haseeb is awesome, so personable and very informative, it was like seeing an old friend. Thank you for the great experience!
Moving moments can be stressful. I’m thankful at Simply Self Storage I had Mr Haseeb helping me. His knowledge and kindness makes him a SUPERSTAR ! Five stars for SSS !
We are very satisfied with our storage unit, and the very helpful and professional property manager Haseeb Shaikh. We recently had a large, out of state shipment delivered to our unit. Haseeb helped make the move less stressful for us. He was readily available when we had questions or needed advice. The facility is always clean and professionally managed.
My experience with Simply self Storage has been seamless from the beginning, I might add I was coordinating a move from a different state. Haseeb was extremely kind and helpful as this was my first experience with storing anything in my life...He helped me every step of the way as did the weekend staff when I needed them. The entire team cares about their facility and their customers. I highly recommend them!
Great place for storage! Haseeb was super helpful getting me setup and was very friendly. Facility is clean and well kept. The location is also great. Overall great experience
Great service from the manager all the time. And we are very pleased with the storage building and the security.
If your looking for well affordable, clean storage you should look no further. The staff here is simply amazing and very friendly. I will definitely be using this facility again.
My father and mother in law had a unit here. He past away last month and my mother in law was sick and unable to go close out the unit. My wife and I flew down from NY to close out the storage unit. The date was the 9th when we went there. We were charge a “late fee” of $35 since it was past the 6th of the month. He told us when asked if we could waive the fee, “oh sorry I already ran that through the credit card”. Sad that this is the service we got and I would never recommend this business to others. No compassion to make a few extra bucks.
Great Facilities, clean secure and Haseed in the office was amazing. Prompt organized and very helpful. Would definitely recommend! Climate controlled, fast elevators, plenty of carts, competitively priced and won my business over UHaul storage. Love my 2nd floor 5x8.
Perfect location and Great Service
Friendly staff, very clean, climate controlled and ac was working great. Rented a unit and was in and out in under 30 mins. Have carts to use to move stuff in and out for convienence.
Great it it hade carts for the long hall
Very clean, 24-hour access, air-conditioned with good office hours kept by a hard-working staff that is competent, knowledgable and friendly. Rates are market for Naples. No need to give notice, as long as you vacate before the next billing period begins. Carts available for tenant use is also a nice touch.
Our experience with Simply Storage was AMAZING!! They helped turn our terrible situation into a smooth and simple transition! The Property Manager Haseeb was exceptional! He made everything such an easy process as well as, going above and beyond to provide us with the BEST CUSTOMER SERVICE! 5/5 would absolutely recommend and will use in the future!
My store place. Manager awesome person. Place very clean and safe
Very friendly
First time storage user with no idea what space I needed but Niya guided me correctly. Fast professional and clean. great service!
this is my first experience with them but so far so good Niya was a big help In getting us situated
Haseeb was phenomenal! Professional , helpful & went over & above the norm to accommodate our move in to storage. The facility is spotless, air conditioned & very safe. Thank you - it was a pleasure to work with you!
Haseeb is Simply Amazing! Forward thinking, kind and helpful. A true asset to the company. The facility is well kept, secure and convenient. Thank you for being there for us, we truly appreciate you!
This Simply Self Storage is fantastic. Very clean, accommodating and convenient which is exactly what I needed to move into Storage. The General Manager Haseeb is super friendly and always has a smile on his face. Truly a kind hearted individual who will go above and beyond just because.
I have been helping out a friend of mine and going to Simply Self Storage in Naples, Florida for the past several weeks sorting files for this friend. I see the Manager, Haseeb every day. He is always extremely pleasant and is always willing to go above and beyond in accommodating me with anything I request. He is always on time, keeps the place tidy, the bathroom is always kept clean, and he tours the floors asking if I need anything, including asking me if I need a water. I appreciate hospitality and customer service like this, and you would not expect it at a "Storage Facility" but Haseeb seems to make everyone feel comfortable and taken care of. Thank you Simply Self Storage for finding a good Manager who is both responsible and caring... There should be more workers like him in the world! Thanks again! Carl S.
Manager and Assistant Mgr. are professional and always helpful!
Haseeb, the manager of this Simply Self Storage facility, could write the training manual of how to create a service-oriented, exceptional experience for an otherwise ordinary aspect of life. The facility is spotless and expertly organized; the exact opposite of previous management. Haseeb is customer-oriented, helpful, smart and solution-oriented. He exceeds expectations in all aspects of my long experience with storage facilities. His approach and style is an excellent reflection on Simply Storage and will keep me loyal to this facility. It's my pleasure to write these comments because people who do exceptional work deserve recognition. Haseeb is an exceptional manager.
Extremely clean and secure storage facility with fantastic customer service... and that's why we've been renting here for several years! Always a pleasure to see Haseeb's smiling face whenever we walk in. He consistently goes above and beyond to make sure the facility is well-maintained and our needs are always met. Highly recommended!!
I’ve been coming here for nearly three years and I’ve enjoyed it very much. Would definitely recommend it to anyone looking for a storage unit. Haseeb has been amazing to work with. He’s very kind and personable. Always a pleasure to see him and chat with him for a little bit.
I was very impressed with the quality of service and patience shown toward me as I was assisted through the on-line registration and rental
We rented a small storage space. We were a little intimidated, having not done this before but Taylor was extremely helpful. She explained the whole process, and walked us through the unit. I highly recommend!!!
My wife and were in desperate need of a storage unit quickly in Naples, FL. We stopped at Simply Self Storage and Miles was absolutely fantastic!!! Told us everything we needed to know, what to consider and booked our reservation, we couldn't have been my happy with his outstanding customer service AND the unit is perfect, well done!!!!
Great service from Haseeb. Friendly, polite and informative. Facility is clean and tidy. Everything was easy and straightforward. Well done Haseeb. Highly recommended.
I have had a unit at Simply Storage in Naples for many years and find it to be well maintained and clean. Recently, I had to prevail upon the help of manager Haseeb Shaikh and he stepped up to help me out. His professionalism was exemplary and I couldn't have managed without him. I can now add another reason for staying at Simply Storage. Thanks again Haseeb....you're the best! Marcy B.
Terrific facility, great service, good prices, highly recommended!
Very friendly and helpful. Goes above the call off duty to make you happy. Very satisfied!
Es definitivamente un lugar que recomendaría, tiene varias opciones de renta, buenos precios, muy limpio y bien climatizado, el señor que me atendió en la oficina muy agradable
What temperature do they keep it at in climate controlled units? Some others say 78-80, but they feel more like 80+.
Personal service very kind employees very clean units
I had to coordinate storage at the last minute. Haseeb, the store manager was incredibly helpful to get me the storage space I needed quickly, and made sure I didn't get more space than I needed. The entire experience was seamless and easy. And my storage space is very easy to access. I would recommend them for your storage needs.
I have been using Simply Storage on Airport Rd for a couple of years on and off. Haseeb the manager has always taken such good care of me. Recently I had to upgrade my unit to a 5 x 10 and he made it a seamless process. Haseeb is always very friendly and courteous. I would recommend Simply Storage to anyone. John
Excellent service. Servicio excelente
Mr.Hasseb,is one of the best Managers I have seen,,,his customer service is through the ROOF,,,,I feel very safe,,,,having my belongings ,because of Mr. Hasseb being there.the storage ,runs in tip,top shape with his manner,,,,cleanliness,efficiency,,order,,,security,,,safety,, I would not go to any other storage,,,!!!!,,,a very, pleasant person,helpful,,knowledgeable professional,,,,it feels like you have known him for a long time,and connects with his customers,,, Thank you Mr.Hasseb,for your wonderfull service,,,,!!!!!,,,and again I feel very safe with my belongings there at the Naples facility because of Mr Hasseb,,,!!!!,
I can say from experience that this location and its store manager Haseeb are the best storage location in Naples. I have had a handful of units in naples over the years and some have been "worse" than others, but Simply Self Storage and Haseeb provide top notch service and customer service. The location is very clean and Haseeb provides answers to any questions or concerns I have. I will definitely be giving this location my business for the foreseeable future.
Haseeb has been great, very helpful and understanding. We feel really safe renting here. Thank You.
Haseeb was very helpful! I've been very happy with my storage here.
very helpful and polite. I would recommend this storage to anyone in need of extra space. Thank you...
My husband and I have had a great experience working with Haseeb. He helped us with the complete process, showing patience. The facility is meticulously maintained. In addition, he has given us great information on the area. We love him! We will, wholeheartedly, recommend Haseeb and Simply Storage to all our friends and family. Both have exceeded our expectations.
What are the access hours at simply storage for Sunday
the staff at the airport location are the best please give them a bonus.jb.
Great customer service and assistance with my problems. Marilyn was great
what are sizes of units with climate control and the cost please
Great staff, facility is very clean and the staff; specifically the woman I believe her name is Merilyn went above and beyond with helping me and my wife. Would recommend to anyone in the Florida area.
We have recently been working with Haseeb from Simply Self Storage ! He and his staff are a fantastic! The cost, time and customer service is a 10! Not only have I used him and Simply Self Storage for my family I as a Real Estate professional have also recommend this facility and his services to others! I have had past relationships with others and it was not fun. His mover Matson Movers were also a pleasure to do business with. Great Guys!
The Simply Self Storage facility is clean, sturdy and staff (Haseeb) wonderful. Access hours are so convenient and access to storage bins are guarded with special entry codes for each floor, that only people who rent space there have access to. Haseeband is attentive to customer needs, and Haseeb keeps a watchful eye over the units at all times. They also have a facility to store wine. I have stored things for years at many places and am confident to say this is the best I've ever used.
Extremely clean and safe facility with a variety of storage options at competitive prices. Office team couldn’t be more nice or helpful! Highly recommend!
I went all around Naples looking for a self storage that meats all my needs and this place went over my expectations, John did an awesome job walking me trough the process and finding the perfect storage for me. Great job guys keep it up. BEST SELF STORAGE OF NAPLES
the employees are excellent, very helpful and nice. Very open to conversation. The storage is in great condition, the efficiency is close by and its super secure, the rate did go up a bit which upset me a little but I am OK with everything else.
do not go there they continually raise your rate each month, with out any notification manager on site usually not eve present to speak to
Great team! Always responsive to tenants needs. Highly Recommend - overall a 5!
Our first time using storage and we couldn't have picked a better facility!! Everything was smoothly handled by the staff and the facility is conveniently located and accessing our unit was also made safe and easy. From providing us with a range of moving vendors to easing us into the process, the staff proved to be very efficient!!
Kayla was great at initial rental and anytime I need something. Facility updated, secure and very clean. Climate control good.
what is the cost for a small unit
Im a mover and simply self storage is amazing. The spanish lady is not only beautiful, but very fun to work with. The place is always clean and they always make sure we have water. Thanks simply self storage. All my customers come to you guys
Super clean property, best services ever.
Ena was perfect great customer service
Jennifer is very helpful!
Easy access, clean facility. Very friendly, efficient service and although it's a bit pricey, it's worth it when you consider what you get. The people running this facility take pride in their venue and it shows. Climate controlled secure facility with 24 hour security and surveillance, monthly pest control, easy roll dollies to assist you in getting your storage items to your indoor storage unit. Easy to find location on Airport Pulling Road at Davis Boulevard and no long term contracts; just rent month to month or whatever you need and they'll accommodate your requirements.
Love the place and employees. They helped a bunch and held a unit on reserve for me until i had the funds to purchase!! The woman who helped us was wonderful! Mary Brooke saved me money on my unit when i came in and helped set up auto pay so i dont miss a payment!! Definitely recommend Simply self storage to anyone!!
Made moving from CT as pleasant as possible by having storage ready as I needed plus affordable wine storage. Communication was excellent and service with a smile. Thankfully I found them. The place is immaculate! I highly reccommend them.
Simply Self Storage delivered a first class experience. We initially chose them based on the friendly service provided by George and Jennifer. Upon check in they delivered even more than our initial great impression. I highly recommend using their service as they truly stand out.
Friendly, helpful staff. Clean, convenient and good price.
the friendliest, most straight forward storage i have ever dealt with. George was amazing: courteous, efficient, attentive, and honest. the facility is clean, well maintained, and secure. i feel safe and assured having my unit there. simply self lives up to its motto of keep it simple and they do it right.
Great facility, friendly personnel.
Very clean and well lit store, great customer service, Jorge and Jennifer are the best!
Absolutely wonderful people to work with made the moving in process quick and painless I would definitely recommend to anyone.
Wonderful facility and helpful staff! Made me feel comfortable through the whole process and feel like my items are safe and secure. Would highly recommend them for all of your storage needs!
Jorge & Jennifer provide excellent professionalism in every way that counts. Very clean facility. Thank you guys!
We had a wonderful experience! Jorge was very professional and detail oriented. We had to store valuable artwork for 5 months and knew that it was in great hands. I just moved everything out this week and everything was just as I had left it. Thank you!
Very clean great people place is always clean
Place is amazing place is clean very nice people
My husband and I sold our NY house and planned to move to Naples mid September. We were excited about our relocation and started to shop storage facilities. Then Miss Irma decided to sweep through and put the kabosh on our plans. Having been through hurricane Sandy we were frantic. Would We have a home and would be able to find storage unit for all our belongings. I called Simply Storage and Jorge immediately put me at ease. He extended the hold on a unit for us, but more importantly he alleviated my fears by telling me about his own experience living in Florida through hurricanes. Jorge was incredibly professional and followed up with phone calls to check on our plans and even met our movers, verified and directed them to the unit. The facility is new and spotless. Good lighting and very secure. I really can't say enough good things able the facility. Thank you Jorge for your outstanding and personable service.
Quick & Easy to deal with. Friendly helpful service. Very clean and well run facility.
Very Fiendly and accommodating.
George and Jennifer was very welcoming and helpful from the start. They gave great customer service and was very friendly. Their prices are the best around. I would highly recommend them to all.
Very clean safe, and excellent service. Thanks Jorge and Jennifer
amazing people great service and super friendly
Amazing clean facility. Very accommodating to out of state clients. Very flexible and friendly.
The staff at Simply Self Storage made the process of renting a storage unit easy, convenient and efficient. They provide terrific customer service. Their facility is clean and secure. I highly recommend Simply Self Storage.
The staff are friendly and helpful, the facility is clean and easily accessible, great experience, highly recommended
Great service!
These folks are just the best. They are very friendly and they explain everything thoroughly and distinctly. They had exactly what I was looking for and it was right in the front. I couldn't be more pleased. Thank you George and Jennifer, keep up the great work.
I am not even giving this location a one star rating. I was a customer and got rid of my unit back in July. We forgot to hand in our key so they charged me for an additional month. Once we returned our key, the onsite employee, Jennifer, told my husband that we did not owe anything, the charges would be removed. I also called to confirm, Jennifer assured me the charges would be removed. It is now almost December and I received a letter in the mail from COLLECTIONS for this unit in the amount of $76.00. My first notification since JULY that I owed anything, not to mention I was told TWICE that the charges were removed. Jennifer refuses to help, repeatedly telling me she has to email her manager. Its been two week and I have not heard back from anyone! Jennifer's mistake has now affected my credit score. I will never deal with this location again. You need to train your employees to be able to assist customers and teach them how to follow up with customers. I will never go back to this place.
Very pleased with this facility, great customer service and friendly staff, the units and hallways are very clean!
I feel like this place is going too keep my stuff safer then other places great customer service at a great price ☺
Thank u to Jorge L. F and staff they are the best and very helpful and friendly couldnt ask for better service and help. Thank you again Jorge and staff
We would like to express our deepest gratitude to the phenomenal property Managers George and Jennifer Hudson at Your Naples Facility. They helped make our transition from Our Devestated Condo Home due to hurricane Irma to a safe Haven at Simply Storage of our personal belongings. Their Professionalism and Courtesy's reflect Great Credit upon themselves and Your Company.They are Terrific Assets to your business. Sincerely,David & Joanne Howard
My experience was AWESOME!! Marybrooke assisted me . She was poliet friendly and explained in detail. I will refer them to everyone.😀😀😀
Wow! Best storage facility in Naples. Jennifer and Jorge are some of the best managers I've dealt in my life. Very friendly, helpful and respectful. They always deliver superb customer service. Clean facility with carts, secure keypad use for elevators and the building itself, and good pricing. Would definitely recommend to my family and friends.
Clean and cool. They have been great, very helpful. A+++
In the worst of times and situation Jennifer and George were a God send to us. We had flown in from Cincinnati to assess damage and found our family home to be destroyed by Irma. Our goal was to salvage what we could as quickly as possible. With the vastness of the destruction and damage what were the chances we would find any storage units available. Not only did we find one, the facility was outstanding. The temperature controlled was perfect - too many experiences with "temp controlled" being way too hot, not here. The security on the facility was of the highest level to allow us the comfort of knowing what precious items we have saved would be safe. So that is the facility, what made this stand out far beyond the facility was the concern, kindness, professional way we were treated by both Jennifer and George. They immediately put us at ease and felt as if we had a friend. Which we really needed in the circumstances. They quickly helped us procure a unit and made the dealings easy and quick so we could focus on our task at hand. At no point did we feel as if we weren't all they cared about, even though we knew they were likely dealing with their own issues due to the hurricane. There isn't a way to do their level of service justice in a few words. I will always use them when needed and highly commend and recommend them to anyone.
This storage facility is the best. From the clean building and unit, to the friendly and efficient management, it is convenient and easy. Thanks to Jorge and Jennifer who make the customer experience so great!
Friendly staff, clean, knowledgeable, overall great experience!
Great customer sevice during hurricane irma i was able to reserve online the next day the manager George have gave me a call to verify the correct unit and also helped me with my form of payment as well as the best pro-rated price as well as security and climate control. Great stuff very friendly and professional.
I am so happy with Simply Storage! We feel that our unit is safe and easily accessible for our needs. Clean, good lighting and the staff is always friendly when we are there. Strongly recommend Simply Storage to anyone needing a short term or long term storage unit.
The team here has been so helpful and professional, making my move an easy and hassle free experience . I will definitely be coming back for my next move without a doubt! :) Much thanks to Jennifer and Jorge!
Great prices and great service from staff, Jennifer and George were very helpful and friendly. Great clean storage units, and the climate control units were the coldest I've felt yet.
Great facility and excellent customer service. They were very flexible with our in and out moving and were not trying to just get our money. Will use them again if needed. Visited several other storage facilities and this was by far the best value for our money.
I normally do not write reviews, but I have to say Simply Self Storage HAS to be the best storage in Naples!! Why? I have SO many reasons...here are just a few: To start, the staff JORGE and JENNIFER, WOW!! My boyfriend and I both were highly impressed on how informative AND knowledgeable AND helpful JENNIFER was. She explained the whole process in a matter of just a few minutes, from the fees all the way down to how to use our lock! We did not have a lot of time; we had just gotten off work and they were about to close. She took her time and explained everything to us. We thought putting some of our belongings into a storage unit would be a long and very lengthy ordeal; but we were in and out in just a matter of minutes! One of the other things I love about this place is the convenience of it being an indoor storage facility; they even have 2 covered parking areas leading directly to large entrance for easy loading/unloading items from your vehicle even in the worst weather! Lastly but more importantly for those parents out there on a budget like us, we got a sweet discounted price on our unit - can't beat that! Simply Self Storage is MY choice for all my families storing needs!!!
Great customer service, modern and very secure, clean storage facility.
Place is awesome
Great customer service, clean facility. I would recommend Jorge and Jennifer to anyone that needs a storage unit!!
Great customer service, Jorge and Jennifer are great to deal with!
Great customer service! I was greeted by Jorge who was very attentive and made the process painless. I would highly recommend Simply Self Storage, not only is the staff wonderful, the facility is also very well kept and clean.
We needed a storage unit and after checking with a couple other facilities in Naples, we visited Simply Self Storage. Jennifer and Jorge were most accommodating. This facility is top notch with service, the cleanest we have seen, well lit reasonable and no bugs! When we visited one of the other facilities that did not provide climate control and questioned if they had problems with bugs, we were told "this is Florida you know" and we obviously left and made the right choice with Simply Self Storage in Naples. We used this for a short term until our house was ready and would not hesitate to use them in the future should the need arise.
simply storage is the best storage building in all of naples. the staff were very out-going, helpful, and knowledgeable every step of the way. i recommend simply storage to any one in need of a place to keep their belongings.
One of the best experience by far.....George and his team Jennifer gave me the VIP treatment... Thank you for excellent service
Long time for phone to be answered....but, ask for Ashyia. She was helpful, courteous, and patient. If she didn't have the answer, she forwarded the question to one who does.
Great people great facilities
I had such a wonderful experience dealing with the staff and the facility at Simply Storage. They explained everything calmly and walked me through the process step by step. George and Jennifer took the time to show me the different sizes they offer and compared pricing for me. The facility is always clean and the fact that it has AC makes it that much refreshing. The staff always has a smile and give tremendous customer services.I want to thank them for such a great job!!
Very helpful and made rent a unit easy and stress free
Jennifer and the staff is very friendly and helpful The facility is spotless and well lighted. I like that I can pull up to the loading dock to empty my van and reload without constantly going through the front door. I have used them in the past and will for sure use them in any of my future needs.
Wonderful customer service! Very helpful. Competitive prices.. Definitely recommend!!!
We rented a storage compartment at Simply Self Storage in Naples, Florida in the past month. We specifically chose this facility because it is very modern, has completely temperature controlled compartments, and is easily accessible on a daily basis and most of all has excellent security. From our very first call to Jennifer and George who manage this facility we were impressed with their helpfulness and knowledge of what we would need. They listened to what we wanted and answered our questions fully and when we arrived at the facility they were friendly and seemed eager to serve us. We were given detailed information on the various options, and they gave us a tour of the operation and how security worked. They made it easy for us to decide what would suit us and we signed up and began our move in on the spot. Since then we have been back a total of 7 times and each time found Jennifer and George to be helpful and the facility to be first rate. We would highly recommend Simply Self Storage in Naples as a first rate operation and one that you can be secure in the knowledge that your belongings will be well looked after. Ron and Jan Inberg
simply storage has wonderful customer service! Jenni was very helpful, very pleasent and answered all my questions!
best experience ever, from the staff to the facility. All my items are kept well cooled and protected. I wish the experience anywhere else could half as good as it is here!!
I VISITED THE FACILITY IN NAPLES TO INQUIRE ABOUT SWITCHING STORAGE UNITS....I NEED TO SAY JENNIFER WAS GREAT HELP AS WELL AS VERY PLEASANT TO DEAL WITH......VERY CLEAN FACILITY AND EVEN THE ATMOSPHERE IS GOOD......GREAT VIBES AND GREAT PEOPLE AND I WILL BE SWITCHING STORAGE COMPANIES!!!!!!!!
•Air conditioning control •24hr access •Friendly stuff •Complete privacy That's all i could ever want :)
Very clean great people great customer service good pricing
Very friendly and helpful staff, with a clean pest-free and secure building.
It was a pleasure discussing my options of renting a storage bin with Jennifer & George. Jennifer made it very comfortable for me to leave my valuables in a clean and safe storage area. They are excellent company representatives.
They have great employees and clean units
An amazing experience! Great customer service George was a great help & couldn't of asked for a better representative ; all our questions were answered & more ! Thanks again George !!! We appreciate you & feel that we are in great hands including our belongings !
Our famiky sold our home & drive 2 days across 4 states to land in Naples. Jennifer knew we were on the road & called twice to check on us. What other company does that? They have service that you wouldn't believe! I wouldn't trust anyone else with everything my family owns! Thanks y'all!
Professional and courteous management and staff. Modern and clean facility in central location. Could not be better.
The facility is clean, safe, secure and well maintained. The staff is very helpful and cheerful. Mario, Jorge and Jennifer all were extremely efficient, honest, helpful and very professional. I've rented multiple units at different times and had a great experience each time. Online access to payment is very convenient.
I needed a storage unit in a hurry in November 2016. Jorge and Jennifer made me feel welcome and made things easy. Simply Storage is air conditioned and affordable. I would highly recommend SS to anyone!
I had a wonderful experience getting set up with a storage unit at Simply Storage Naples. The property manager, Jorge, was extremely helpful. The property seems clean and well kept for.
Great experience; staff is so nice and helpful, facility is kept up to great standards, good location, good price... Could not be more happy. If you need anything just call and ask for Jen, she is wonderful!
I have been to many storage places, and this is one of the best and clean facilities by far! The customer service is first rate, and the prices are very reasonable, I highly recommend!
Very clean place the staff is really nice