Love this place, Mike was super helpful and professional! Most definitely recommend!!!
Stopped by and Mike had excellent customer service. He helped me through the whole thing!
โญโญโญโญโญ Exceptional Customer Service from Mike at Public Storage
I had a great experience at Public Storage today thanks to Mike. He was extremely attentive, patient, and knowledgeable, and he took the time to answer all of my questions clearly and thoroughly.
What really stood out was his empathy and professionalism. He genuinely cared about my
uation and went above and beyond to make a stressful day much easier. Mike is a great representative of Public Storage and absolutely deserves recognition for his outstanding customer service.
Thank you so much Mike !!!!
I had a wonderful experience at Public Storage today in Naples. Mike showed me two different size storage units, guided me through the steps to acquire the unit that best fit my needs and lastly brought me to an entrance to show me how to gain access into my newly rented unit. Mike is a great contribution to the company he works for!
Excellent service, and Mike very friendly
Mike was so helpful, professional and quick with the process. He understood my needs, showed me a unit close to the door and it was smooth sailing from there! He is an all around hard working, personable man who is genuinely great at his job!๐ Mike is very proficient and superb in Public Relations, along with knowing his building and quick with the computer system too! Can't say enough good things about him. He listened to what I needed and showed me the unit, which was perfect for me. Paperwork and payment was quick and pain free! He went the extra mile and showed me the loading door and how to use the code entry system too, which I was grateful for! Like I said.. EASY AND PAIN FREE. I don't want to forget.. He told me about the winter sale and I got the unit at half off. Much needed at Christmas time. Thanks again!
Nancy Hoagland
#1126
I had a great experience with this storage facility. The property is clean, secure, and easy to access. A special thank you to the property manager, Mike. He was professional, friendly, and incredibly helpful throughout the entire process. He made everything simple and stress free, and took the time to answer all of my questions. It’s rare to find customer service this good these days. Highly recommend!
Great location, extremely clean and well maintained. Mike was very helpful and knowledgeable. Thanks Mike! Will definitely recommend!!!
My first time renting a storage unit and I had the pleasure of working with a young guy named Mike Briley. He was very helpful and helped me decide what size I needed. He explained all the benefits of renting from this location. He was very knowledgeable of all my needs. I was very comfortable working with him. I was very impressed with the facility on how clean it was.
Mike was an all-star. I’ve moved plenty of times over the past 6-7 years and have used many different storage locations. This was by far the best experience I’ve had with any location. Check in and out was very easy, the location was clean and all staff were very courteous. I will admit in my older years I’ve started to have some trouble moving large items, Mike saw my struggle and stepped up to help me out!!!! I will be using this location primarily moving forward. Thanks Mikey!!!!!
Public Storage was top of the line man. Manager Mike is tight! He’s running the coolest crew in the 239. Love these guys ๐ช
It was my first experience at a storage facility and it was great, thanks to Mike in the front office, who took care of everything and explained everything according to my needs. He was excellent. The condition of the place is also fantastic.
Awesome customer service! Mike helped us get into a new unit and was super helpful and easy to work with. Highly recommend Mike.
Came inside to see the storage in person and Stephanie was the one to help me pick one out. She is amazing and really informative.
The property manager named Mike was a huge help. My husband and I misplaced our unit keys and he was right on it to be-able to get us a new set of lock with keys. He was capable of doing it all via phone. So we didn’t have to miss work. Great service Mike!
Great service. Nice facility. Jorge was very helpful.
Had a pretty seamless experience in acquiring a new unit. Mike was thorough in explaining my options and making optimal suggestions regarding supplies I might need. Kudos!
Saw Jorge and he did a great job showing us different units and answering all our questions.
I'm a returning customer. The online reservation process was very easy and could not ask for a better in person customer service. Mike was very professional and helpful.
He was really nice and friendly
Very helpful,friendly, and knowledgeable.
A pleasurable experience.
Stephanie great customer service
Steafani & Kris it's awsome. Friendly and make amazing servis.
Mike realizó un exelente trabajo
I had the best service from Chris today while he was training!
Stephanie fue muy atenta y me ayudó en lo que necesitaba con mi espacio.
Mike, Stephanie, Chris did an amazing job. They could not have been more friendly and accommodating.
Stephany & Kris so helpful, make grat job wherever u won’t. I recommend 10/10
Stephanie and Chris el trato y la atención PUBLIC STORAGE por parte de estas personas fue muy profesional y atenta
Stephanie and Criss are amazing. Great service
Stephanie was great and helped me with my rates.
Had a situation arise and was under the assumption It was going to be an unpleasant ordeal but JD actually was extremely nice and resolved it quickly without issue and was simply great overall. Made my experience stress free.
Jd was professional and kind when it came to our rental process he even remembered our names when we came in a week later
JD and Brandon were awesome really helped me out in a jam. Definitely the ones to go see.
easy to use in all ways and very convenient
Jamilah the property manager was really friendly and helpful. She help me navigate through process really well as she explained everything to me and made me feel comfortable choosing my storage.
Just rented a wonderful 5x5 storage locker with Public Storage close to my home from a great sales and counter manager Darius. Was able to do it online threw there app.with ease and enjoyed meeting Darius in person. A great guy!
Thanks. Don H.
Súper que agradable tremenda atención me dieron gracias por todo
Jamie is a Rockstar she should be the district Manager so there can be a uniform experience when you go into a Public Storage. She knows her job and she knows how to treat people with respect.
One of the best storage places I’ve ever been to super clean, super helpful customer service! Jamie was able to answer all my questions and I will definitely be recommending people
carmen took care of me today. super nice and friendly. will be coming back!!
Easy to set up, good location, friendy staffa t front desk.
Thanks Allen great public storage
Thanks for helping me get into the unit I was needing Jamie. I appreciate it
Muchas gracias a Carmen por brindar un excelente servicio
Incredible experience dealing with Carmen. Very knowledgeable and pleasant. Ideal place for our surplus inventory.
Howard and Carmen was very great they very helpful I will let all my friends all this location
Such a pleasant experience. Jamie was super helpful and answered all of my questions. Very knowledgeable and friendly. Definitely recommending this location.
Jamie & Tiffani were extremely helpful & so kind. Thank you ladies!
Tiffani and Jamie were a delight. Went in to buy a box and they helped us get a deal on some other merchandise as well. This location is so convenient due to it being located right off of 75
Went in to this location to make my payment & Jamie was super helpful. No matter which location she is at she is always in good spirits
Extremely satisfied with this location.
Customers on the other hand, broke the dolly cart a month ago and they never return them to the entrance they belong to.
Darius is amazing!!!!! He helped us transfer our unit!!! He deserves a promotion!!! He drove all the way from Lehigh Acres to be here because they have NO HELP….The public storage has had no one here for 2 days and this man made our day easier! His customer service skills are amazing!!!
PROMOTE HIM!!! He deserves it!!! He went out of his way for us! He was extremely kind!!! God bless you Darius!!! And sincerely thank you!!! Five Stars for DARIUS!!!!
Best experience ever. Ronnie was super helpful and friendly. I highly recommend it.
Ronnie is amazing. She always helps with anything that I need.
Ronnie is awesome!!! Helped us so much!๐ค
Awesome at white lake Ronnie is so awesome super helpful and outgoing
Been using the facility for years. Never an issue. Team has always been very helpful.
What a great experience. Went in on extreme short notice and was able to get a nice size unit for a great price. Mike and Ronnie were working and they were such a pleasure. Fun people that’s for sure. So excited to be onboard with Public Storage now.
Update: It has been three years now with public storage near white lake, and they are AMAZING. You can’t beat the location and the rates are fairly decent, considering you’ll have an air conditioned unit! Since I’ve started my journey with Public storage, Ronnie has always been there! She’s the absolute best. Always returns phone calls and is always eager to help out as much as she can. Definitely a plus to the company!!
Ronnie, she goes above and beyond for each and everyone of her customers. Always pleasant, respectful, and courteous.
Thank you Ronnie, for making our treasures, yours as well, we appreciate all that you do,…
Ronnie is AMAZING and provides excellent customer service at all times!
Everyone here is so helpful!! My husband Beau has been handling our storage and the employees know him by name and are so awesome to talk to
This is by far my best experience with any storage facility. The only reason for that is the manager, Ronnie. She surpasses all with her customer service, friendliness, helpfulness, and she doesn’t blink an eye as far as giving a hand if she can and is able. She’s always doing something and never lets my discouragement with things to affect her negatively. The company really needs to get it together with the elevators automatic shut off because people are too rude and ignorant to NOT prop open doors which causes the elevator not to work. So, I’m upstairs and can’t get down with a load. Ronnie comes as fast as she can to fix it pronto! People seem to think the carts are theirs and keep them in the lockers and then there are none for anyone else-and I use my storage unit on a weekly basis so it’s important that I have the tools I need when I get there. Somehow this girl manages to figure out something and help me out! There’s no end to her sparkling personality, humor, and kindness. She has assisted in every aspect from changing lockers, the bills, facility needs, etc- The only reason this facility gets 5 stars is because of her-or I’d be gone by now! We have been there since it opened and have had several units over the last few years and by far-Ronnie has NO competition because NO ONE can come close to her work ethics, dive and overall service. I appreciate when someone like this is a part of what I’m doing. If I had a business that required management, I’d double what they’re paying her and steal her out from under them. She’s a gem and I couldn’t have done a lot without her! Thank you!!
After having my storage unit for over 5 years and completely satisfied every month, it was time to move my stuff out. Ronnie was extremely professional and helpful considering I lost my key which always happens! Thank you Ronnie!
Ebony and were great to do businesses with. She is awesome!
First of all, I would like to thank Roni for helping us through the process of moving our belongings into this location. The paperwork was quick and consice. I will recommend this storage.
Orlando and Diana.
Ronnie was extremely helpful to my family and I when we were moving from NC to FL and had issues with size of our previous storage..she quickly and painlessly had us moved to this location and even let us borrow her own dolly. Great staff!
Such a wonderful experience! Ronnie was so friendly and incredibly helpful with my reservation! Thank you so much!
Ronnie is phenomenal. She helped me with all of my questions and made renting easy.
Ronnie is the best. I she helped me out big time
Ronnie , awesome thanks for the help !
Great service
I have rented a storage here in Naples, Florida. From the first day that I came to rent my unit, the employee Ronnie was extremely helpful. She made my move extremely easy. She went above and beyond in helping me and giving me the information that I needed, for a smooth move. Ronnie is very professional, pleasant, willing to help and go to any length. Ronnie has a lot of patience and is extremely nice and accommodating. I will always use public storage units for the above reasons. Thank you. Linda Syrowik
The storage facility is well kept and well lit. I always feel safe going in. Ronnie is always on top of her game to make sure everything is running smoothly. I am appreciative for such great staffing! Ronnie thanks for all you do! You are truly amazing!!
Ronnie is amazing!! She is beyond knowledgeable, polite and professional. This location is always top notch and clean!!
Very well maintained and Ronnie is always VERY pleasant and HELPFUL! Would recommend this facility to anyone looking for well maintained storage.
Ronnie is great. Always helps me with whatever I may need
Ronnie is fantastic. She answered all my questions and made me feel confident in storing with public storage. Thanks Ronnie!
Ronnie was soo helpful when I called and she helped me with exactly what I needed. Hands down, she gave me the best customer service experience out of anywhere so far.
Ronnie is the best worker in this company! She helped me so much on the phone and in person with anything I needed!
Ronnie was a great help with my new storage and friendly service
Thank you so much Ronnie for helping me with everything.
Because Ronnie has the best knowledge, the best attitude, and the best manigerial skills, we have our furniture under her care once again! We had our things in storage while we found a new place in 2020, and now we are moving out of our place and back to storage due to Ian's rath. It is so comforting to find Ronnie, along with Kathy, still managing at this facility.
Ronnie is absolutely amazing. Very helpful and friendly! Any questions I had she answered and made sure my mind was at ease! Place is wonderful! :)
Ronnie is the best worker at this establishment! Thank you for all your help! Please give her a massive raise!
Ronnie was the employee there today. She incredibly friendly and professional. I haven't been there in a while, and was there organizing, and just based on my unit number, she remembered my job and everything! Wonderful memory! Great storage place and prices!
The best storage unit in Naples! Climate controlled, easy access, and friendly staff. Ronnie is fantastic! Always says hello to me everytime I'm there. She says hello to everyone by name. All those units and she can somehow remember everyone's name. When I downsized into a smaller unit she guided me to make it easy and less expensive. A+ to her!!!!
Ronnie helped me so much. Thank you for your great customer service!
Muy buen sitio. Los encargados son muy amables y atentos hacen todo lo posible por ayudar
Special thanks to Ms Ronnie for being my go to at the facility and answering all my questions! She's legit the best!
Ms Ronnie was amazing - she makes sure the facility is running to par I wouldnt go anywhere else to store my prized possessions. Thanks for going above and beyond Ms R!
Very clean and very nice staff! Ronnie is absolutely amazing and she helps you find your way around! Absolutely loved this place!
Always great service if I ever need help with anything. Clean and fresh every time I am there. Entire facility is on point.
Ronnie helped me find a unit last minute. Saved me from stress.
Ronnie is wonderful. Had helped me so much!
The best storage unit facility we have ever used. The building is newer and very clean, but what sets this one apart from others is Ronnie! She has been very helpful and is always so friendly. She makes everything easy and quick! Ronnie is the best!!
Ronnie and JoEllen were awesome! Helped me rent a unit for another store.
Excellent customer service. Will not go unhappy ๐
Ronnie was the best and very helpful
Ronnie is the best, very helpful!
Ronnie is awesome!!!!! Very helpful and amazing at her job!!!
Great Customer Service Ronnie was very helpful with helping me get a storage to rent.
I have worked with the manager, Ronnie, and can't say enough about her helpful, always friendly service. She is quite simply an employee who would be VERY hard to replace. I have recommended your storage company on White Lake Blvd to many folks and always tell them to be sure and ask for Ronnie...cuz she gets the job done!!
Ronnie was amazing with customer service
Ronnie is amazing! She stopped to listen to all of my concerns and then took her time to review each one. She was able to come up with helpful resolutions to each one. She Has made the process very easy for us since our move in date! Excellent costumer relation skills!
- Eddie and Nikki
Thank you Ronnie for you’re awesome help !!!!
I had a wonderful experience while renting my storage unit at Public Storage in white lake Ronnie was very helpful, nice and attentive with us checking throughout to make sure we we fine. Place is extremely clean and cars are always available.
Ronnie was very helpful. Got me a good clean unit in a great location. Helped me upgrade the size of my previous unit. Great storage place!
Ronnie was excellent. Fast friendly service
Stopped by to buy boxes and ask about rental units. Ronnie was so nice and helpful and so was Napoleon. I wish there were more employees who had that work ethic like those two.
The manager of this place should be rewarded employee of the year or in the decade what a wonderful clean place this is wonderful atmosphere to have our life belongings storage at....
Ronnie went out of her way to help me. Thank you Ronnie. You are awesome!
To all future customers looking for a great storage unit this is the place and these are the people front desk receptionist Ronnie was an outstanding help , wonderfully Pleasant to talk with , and super understanding with all circumstances . She had all the right answers to my questions and made a huge difference in my life today. I am very thankful for her wonderful attitude and for all of her extravagant work! This employee deserves a raise just for being her! Not only was she great but every unit that she displayed to us was very clean and taken care of , if you’re looking for a storage unit I recommend public storage 100% and I recommend you ask for Ronnie ๐
P.S Thank You Ronnie ! ๐๐ผ
Ronnie is so good pipo and excelent service
Ronnie was fantastic while I was storing there. She helped me with everything I needed while I was there.
Ronnie was great helping me in finding the right size right price.
Outstanding service.
could not be more pleased!!!
Attention to detail!!! And Brittany is always there ready to help! Thanks Brittany and Public Storage!
Ronnie is great. She helped me with my move in and out.
Ronnie was great!! Thanks for the great service and help!!
If I could get Ronnie 10 Stars I would
I made a reservation online for a 10 X 8 space. I was able to get a great rate and Ronnie the property manager on site was very help and a pleasure to work with. Thank you for all of your assistance and answering all my questions.
Ronnie is wonderful! Always helpful and kind. Would recommend to anyone!
I stopped by a few supplies and the manager Ronnie gave me the best service. Top notch!
Ronnie was wonderful. I’ve rented many places and Ronnie by far was the best and professional.
This is the best customer service I have ever received and the manager is a gem ๐ ๐
She has been very helpful and has a great personality and memory. She deserves a promotion ๐ ๐ ๐
I went to go rent a unit today and the lady that was there by the name of Karen, was very knowledgeable really very nice, and had a lot of patience with me, she gave me some options with different sizes of storage units that are affordable, the facility is very nice and clean, well lit and security cameras well established all throughout the area inside as well as out side..
Ronnie, the manager here, has been, for the past three years since Public Storage took over, one of the most positive and helpful customer service people I have encountered. I live in NY and any time I called, she was responsive and cheerful. Now, as I’m moving my things out of Public Storage, and I’m meeting her in person for the first time, my admiration for her has only increased. She made my transition easy and I highly recommend her as a stellar employee.
Jamie and Ronnie have been delightful, efficient, friendly and professional. Solved every problem quickly. What an incredible asset to your organisation. Thank you for everything!