Public Storage Self-Storage Units at 245 S Plumosa St, Merritt Island, FL

Happy with our things being stored here

Easy setting everything up for the storage unit. Office staff lacey is very helpful and clean property

5 star service all the way!! The office staff have been so nice and helpful anytime I have ever need anything. The property is always so clean and well taken care of. Noticed new air conditioners or something going in area my unit is in so that is also very nice to see maintenance happening so you know they take care of the place. Happy to rent a storage unit here

Not worth it I've been a loyal customer for at least 5 and a 1/2 years and the prize keep going up. They don't take care of the place rats all over the place. The prize keeps going up. I started at $156 a month it when up after 13 month.last year was $255 and it when up again to $288 for a 10×20.but if you check there website a 10x20 goes for $246 for new customers but they DON'T take care of the loyal customers. I'm planning to get the HELL OUT ASAP.😡😡

Everything was super simple, easy and clean. Lacey was friendly and helpful.

Good service, clean place, lacey was great.

Lacey was so helpful during my rental made it real easy!

Lacey was very helpful and professional

When I started renting my unit I was told "First Month Free". Which meant that they were going to pay the first month of pro-rated rent because their billing cycles start on the first and not on the date of the start of the lease. I got lazy about paying my bill because I had to work a lot. The property manager called me every day, and in the middle of the month I had told them that I will be coming to pay the bill soon and will be moving because they were raising the rent by $100/month. As the end of the month came up the property manager had called me about everyday, but I had forgot to return their call because I was busy with work and school. As of today I paid my $328 bill for the last month that I owed. When I called the property the representative on the phone told me that they have already sold my unit. I have lived in some of the scummiest areas of the United States and have never been treated like such trash. No sympathy or empathy was shared by the rep. My child's stuff was in there. My childhood memorabilia was in there. Here's hoping that whoever bought my unit (A0018) sees this and reaches out to me. I could care less about the thousands of dollars in tools and equipment. These people are the SCUM of the Earth. I would never recommend that anyone rent from them. They don't care about you, or your stuff. If for one second I was to look inside my unit as the property manager I would've made more of an effort to get ahold of that person before auctioning the unit.

I was so happy I chose them for my storage needs,very easy process to rent ,and the price was very reasonable. Everything was ready to go upon arrival. I did it all online from home. I give them an A + .

Very clean. Well maintained. Staff very supportive. Reasonable price.

Ms Brigette was so informative and gave first rate customer service. So wonderful. Great pkace.

Easily completed application on line. Unit was clean and ready when i arrived.

Bridget was very nice very professional friendly and did a good job

Great service here , Lacey was very patient and set us up quick and easy . definitely use this place ☝️

Clean place and lacey knew her stuff

Thanks for help Lacey!

Very friendly

I had a request that could only be taken care of in person, and with the expert help of Lacey, it was a breeze. Lacey understood precisely what it was I needed to do (transfer names and payment on the lease) and the process was zing-zang-zoom in and out. Lacey was a delight to be around and has a professional demeanor that is honestly, quite pleasant. I am in the service industry myself and this was a refreshing experience. FIVE STARS.

Only missing a water fountain near the restrooms overall a good facility. Very secure you’ll have to input your code twice, one to enter an then leaving just a heads up.

Lacey was so very helpful. Highly recommend this place for storage!

Clean place, lacey was nice.

Lacey at Public Storage on Merritt Island was great. She got us in quickly, showed us around and was very kind and helpful. Thanks Lacey!

Lacey was great she was very friendly and helpful and did a great job making me feel welcome!

Ms. Lacey is the best part about this place. With no issues on my accounts or showing on their side, their system wasn’t able to process the transaction. Ms. Lacey stayed after closing time a full hour without making us feel like we were intruding at all while we figured out how to proceed. Now we are in a storage unit and know that there’s someone in the office we can rely on.

Woman at counter was very nice and helpful. Very easy process!!

Mrs Bridget was very helpful. She walk me through everything. She was very polite and patient with me on the phone. I chose your company over the other because of Mrs Bridget professional attitude. She informed me on what I need, plus directions. When I met her in person, she was just as helpful. Your storage place needs more lights and cooler air. Overall you guys gets a 10. Thanks for everything Mrs Bridget.

Great customer service from lacey..she was helpful and extremely knowledgeable about what she had and what would best suit my needs.. this the second time of used this facility clean well maintained

Lacey was awesome and very helpful. She took the time to help me better understand the app, as I am not great with electronics. Oh and her charm is definitely a plus as well!!

Agent was really friendly showed my storage unit explain everything she was great

Lacey was a huge help. Answered all my questions, showed me around, helped me set up the app, and was just very kind.

Outstanding service I was very happy with the information I received and the professional kindness I received from representative Lacey.

Everyone at Public Storage in Merritt Island, Florida has been fantastic. Helpful, efficient and friendly. Thanks!!!

Lacey was amazing help with my storage