Public Storage Self-Storage Units at 245 S Plumosa St, Merritt Island, FL

This public storage is awesome. And Lacey. The manger. Is wonderful. Very helpful. And knowledgeable. Thank u for your help

Thank you for the help and the property looks so cleaned and maintained

Thank you lacy for helping us. Going through stressful time and it was made easy.

It's a great experience renting here. Vicki was extremely helpful to me. I'm vertically challenged and was unable to to reach my 5x5 unit. Vickie was able to get me a lower one that is a lot more convenient for my height disadvantage. I highly recommend

Vicki was very accommodating, top notch customer service! She was very helpful with any questions I had and was very quick and efficient. The premises are in a good area and looked well maintained and secure. I’m very happy with my sign up experience.

Lacey is fantastic. She is super helpful and knowledgeable. She is the reason I chose to rent a storage unit from Public Storage instead of another company. The customer service Lacey provided exceeded my expectations.

Went in to inquire about units. Lacey was absolutely amazing! She walked us to the units available, let us look around , talked about different sizes and options - she was extremely knowledgeable, informative and helpful. I could not have asked for a better experience.

They raised cost on 16’ x 25’ unit every 3 month from original 312.00 - 426.00 over year and are offering my same space for 250.00 + 1 month free unfair trade practices to customers

Happy with our things being stored here

5 star service all the way!! The office staff have been so nice and helpful anytime I have ever need anything. The property is always so clean and well taken care of. Noticed new air conditioners or something going in area my unit is in so that is also very nice to see maintenance happening so you know they take care of the place. Happy to rent a storage unit here

Not worth it I've been a loyal customer for at least 5 and a 1/2 years and the prize keep going up. They don't take care of the place rats all over the place. The prize keeps going up. I started at $156 a month it when up after 13 month.last year was $255 and it when up again to $288 for a 10×20.but if you check there website a 10x20 goes for $246 for new customers but they DON'T take care of the loyal customers. I'm planning to get the HELL OUT ASAP.😡😡

Everything was super simple, easy and clean. Lacey was friendly and helpful.

Good service, clean place, lacey was great.

Lacey was so helpful during my rental made it real easy!

Lacey was very helpful and professional

When I started renting my unit I was told "First Month Free". Which meant that they were going to pay the first month of pro-rated rent because their billing cycles start on the first and not on the date of the start of the lease. I got lazy about paying my bill because I had to work a lot. The property manager called me every day, and in the middle of the month I had told them that I will be coming to pay the bill soon and will be moving because they were raising the rent by $100/month. As the end of the month came up the property manager had called me about everyday, but I had forgot to return their call because I was busy with work and school. As of today I paid my $328 bill for the last month that I owed. When I called the property the representative on the phone told me that they have already sold my unit. I have lived in some of the scummiest areas of the United States and have never been treated like such trash. No sympathy or empathy was shared by the rep. My child's stuff was in there. My childhood memorabilia was in there. Here's hoping that whoever bought my unit (A0018) sees this and reaches out to me. I could care less about the thousands of dollars in tools and equipment. These people are the SCUM of the Earth. I would never recommend that anyone rent from them. They don't care about you, or your stuff. If for one second I was to look inside my unit as the property manager I would've made more of an effort to get ahold of that person before auctioning the unit.

I was so happy I chose them for my storage needs,very easy process to rent ,and the price was very reasonable. Everything was ready to go upon arrival. I did it all online from home. I give them an A + .

Very clean. Well maintained. Staff very supportive. Reasonable price.

Ms Brigette was so informative and gave first rate customer service. So wonderful. Great pkace.

Easily completed application on line. Unit was clean and ready when i arrived.

Bridget was very nice very professional friendly and did a good job

Great service here , Lacey was very patient and set us up quick and easy . definitely use this place ☝️

Clean place and lacey knew her stuff

Thanks for help Lacey!

Very friendly

I had a request that could only be taken care of in person, and with the expert help of Lacey, it was a breeze. Lacey understood precisely what it was I needed to do (transfer names and payment on the lease) and the process was zing-zang-zoom in and out. Lacey was a delight to be around and has a professional demeanor that is honestly, quite pleasant. I am in the service industry myself and this was a refreshing experience. FIVE STARS.

Only missing a water fountain near the restrooms overall a good facility. Very secure you’ll have to input your code twice, one to enter an then leaving just a heads up.

Lacey was so very helpful. Highly recommend this place for storage!

Clean place, lacey was nice.

Lacey at Public Storage on Merritt Island was great. She got us in quickly, showed us around and was very kind and helpful. Thanks Lacey!

Lacey was great she was very friendly and helpful and did a great job making me feel welcome!

Ms. Lacey is the best part about this place. With no issues on my accounts or showing on their side, their system wasn’t able to process the transaction. Ms. Lacey stayed after closing time a full hour without making us feel like we were intruding at all while we figured out how to proceed. Now we are in a storage unit and know that there’s someone in the office we can rely on.

Woman at counter was very nice and helpful. Very easy process!!

Mrs Bridget was very helpful. She walk me through everything. She was very polite and patient with me on the phone. I chose your company over the other because of Mrs Bridget professional attitude. She informed me on what I need, plus directions. When I met her in person, she was just as helpful. Your storage place needs more lights and cooler air. Overall you guys gets a 10. Thanks for everything Mrs Bridget.

Great customer service from lacey..she was helpful and extremely knowledgeable about what she had and what would best suit my needs.. this the second time of used this facility clean well maintained

Lacey was awesome and very helpful. She took the time to help me better understand the app, as I am not great with electronics. Oh and her charm is definitely a plus as well!!

Agent was really friendly showed my storage unit explain everything she was great

Lacey was a huge help. Answered all my questions, showed me around, helped me set up the app, and was just very kind.

Outstanding service I was very happy with the information I received and the professional kindness I received from representative Lacey.

Everyone at Public Storage in Merritt Island, Florida has been fantastic. Helpful, efficient and friendly. Thanks!!!

Lacey was amazing help with my storage

Wonderful experience. Office personnel was amazing at helping me get into my unit after losing my keys. Thank you Lacey and Public Storage.

Joyce was absolutely a joy and very helpful… Resolved my issue from a mistake I made on getting too small of a unit…

Incredible customer service. Felt well supported during the life of my rental!

Lacey was very helpful. She gave me a tour of the facility and suggested the proper unit size that I would need according to what I had to store. She even helped carry the boxes to my car. I will definitely recommend Public Storage to my family/friends.

What amazing service! I wasn't really sure if I wanted a small unit or a larger unit but "Lacey" kept her patience with me, explained everything about how to transfer from one to the other at a later date, answered all my questions about the charges. She is very accommodating! The facility is clean, but the A/C wasn't working in the section I rented. I was told that the corporate office tells them it will all be replaced. That's not the fault of the clerk who took care of me, so this facility deserves the 5-stars!

Decent

Expensive

I like the easy acess

Had to get a storage unit today and Lacey at Public Storage on Merritt Island made the experience so helpful and easy. She showed me the facility and unit I desired and answered all questions I asked. I was in and out in less than a half hour. Thank you Lacey and Public Storage.

Helped my son with his storage after bringing some stuff over to him . Climate control gated

Very clean and secure place!!! Highly recommend!!!

Best storage facility in Brevard County

Very friendly workers especially Joyce. I was using public storage for a short term rental (18 mo's). It was a great way to store my son's things until he was able to get them. Pricing is competitive and the area secure and clean. Thanks again public storage for helping out when it was needed.😁

Had a great experience here!! Spacious units! Joyce is the best! She has helped us out multiple times and such a sweetheart! Highly recommended this place for storage!

Joyce gives good service and you kept the place!

Excellent service. Joyce was a big help with my account.

Joyce at reception was super friendly, courteous, and helpful. The facility was clean and secure, and their prices are reasonable.

Joyce who works here did her best to help me one day where FedEx was attempting to deliver something to me at the storage facility. I was able to hang around long enough parked out front to meet FedEx at the gate in time but I appreciate her calling me from the office when she saw FedEx arrived so that I wouldn’t miss the delivery again.

Joyce Whas super friendly very professional and quick. She had me in and out in no time with a smile on her face. Thank you

Clean, and safe, but Fred made this experience so joyful! ThankYou&Gracias Fred, you’re awesome!

My experience with customer service was great Joyce helped me today & she was amazing I was greeted with a warm smile I wish that most business had an amazing person like joyce 😉

Fred and Joyce, in Merritt Island, FLorida, were exceptionally helpful. Very easy to work with, even remotely. I have used 100+ Public Storage units in the last 10 years, they two are some of the best managers I have come across.

Joyce was so helpful and friendly and made the registration and move-in process so simple. Highly recommend!

Joyce at the front desk was very helpful and informative with the closing of my storage container. The area was always clean and accessing the Unit was east.

Nobody ever answered the phones and they were there. They never returned calls. Would use again

Will raise your rates over time in hopes you won’t feel like moving. Went from $70 to $150 for the exact same unit in a year. A few bucks fine but not over half.

Great customer service Joyce was extremely helpful thank you

Madeline is such a kind and helpful employee. Very happy with service provided.

Clean and well maintained.