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Public Storage Self-Storage Units at 227 Simpson Rd, Kissimmee, FL
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 44/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 44/mo $59Best Price Label
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5'x5'Online only price$ 45/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 45/mo $60Best Price Label
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5'x10'Online only price$ 49/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 49/mo $66Best Price Label
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5'x5'Online only price$ 53/mo
Small 5'x5'- Outside unit
- Drive-up access
$ 53/mo $70Best Price Label
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5'x10'Online only price$ 58/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 58/mo $77Best Price Label
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6'x8'Online only price$ 59/mo
Small 6'x8'- Outside unit
- 24 Hour access
$ 59/mo $78Best Price Label
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5'x10'Online only price$ 61/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 61/mo $81Best Price Label
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5'x10'Online only price$ 64/mo
Small 5'x10'- Outside unit
$ 64/mo $85Best Price Label
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10'x10'Online only price$ 97/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 97/mo $130Best Price Label
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10'x10'Online only price$ 115/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 115/mo $153Best Price Label1 unit left! -
10'x15'Online only price$ 136/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 136/mo $181Best Price Label
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10'x20'Online only price$ 177/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 177/mo $236Best Price Label
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10'x25'Online only price$ 191/mo
Large 10'x25'- Outside unit
- Drive-up access
$ 191/mo $254Best Price Label
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Self-Storage Near Kissimmee
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If you've never rented self storage before, we're here to help.
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See what fits in different storage unit sizes
Kissimmee Storage Units Along Florida's Turnpike
This Kissimmee Public Storage has plenty of cheap self storage units to fit any load, big or small.
Conveniently located on Simpson Road sandwiched between Florida's Turnpike and U.S. 192, this location offers a wide range of affordable storage options, including indoor storage units, outdoor storage units and climate controlled storage units.
Individual storage locker rentals provide just the right amount of storage space for customers who have a few small items to store, whether it's important paperwork or precious family keepsakes.
Families living near Gateway High School can free up some extra space at home by storing old clothes, toys, books, electronics and small furniture items in a handy 5x10 storage unit.
Just across the Turnpike from East Lake Toho's Lakefront Park, a 10x15 storage unit at this facility is the perfect place to pack away recreational items, including sports equipment, boating equipment, fishing equipment or just the essentials for a day at the park with friends and family.
Apartment-living is popular in the Kissimmee area, but space isn't always easy to come by in multi-family housing complexes. In that case, a 10x30 storage unit can provide enough extra storage to hold large furniture items, kitchen appliances and boxes of belongings.
For storage questions, feel free to speak with the friendly staff on site 7 days a week, or the property manager who lives at the facility. Inside the rental office, customers can also purchase packing supplies, including large moving boxes, tape and packing peanuts.
Perfect for customers on the east side of Kissimmee, as well as in the Buena Ventura Lakes or St. Cloud communities, this Public Storage promises to provide a variety of self storage options for the area year-round.
This facility also offers parking spaces for SUV, truck and car storage, as well as options for boat storage and RV storage.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 690)
Sharieka is amazing with the help she provided today. Very pleased with the service.
The best of the best is Sharieka she is so helpful and courteous with a smiling face
Lidia es phenomenal, me ayudo con mi espacio en buenaventura y simpson.
I really enjoyed my time here at Public Storage because Sharieka always made me feel welcome with her friendly attitude and helpful suggestions
Sharieka, Jahaira and Janae were very welcoming and friendly with helping me with my storage needs.
I was satisfied with the service from Leslie and Sharieka
Sharieka Was Amazing. She Made sure i had a hassle free process and made sure i had everything i needed and answered all my Questions. Don’t hesitate to stop in and work with Sharieka
Fantastic service today these ladies are awesome
Sharieka and Janae made my rental experience awesome today
Excelente servicio Sharieka and Janae
Janae and sharieka was the best and provided great service with smiling faces
Thank you so much for your wonderful help we really appreciate your help and customer service thank you I really do recommend you guys Sharieka & Janae.
The ladies in the office were incredibly nice and helpful with the service provided today
Sharieka was very heliófila today
Sharieka was great and helped me out with a transfer since today was the only day I had the moving truck
Great service at this location !!!
My experience at this place was great.
Great service here and the customer service is wonderful, I definitely recommend
I needed assistance with little time to spare. Sharieka Lewis a manager was exceptional. She completely understood and had empathy. Her customer service was one of the best I’ve ever seen. She was friendly, efficient, swift, and knowledgeable. The experience was fun n pleasant.
Sharieka and Janae was helpful with my storage needs
My experience today was incredible because Sharieka was friendly, attentive and helpful
I am willing to bet the majority of reviews for this place are people who have been paid or fraudulent and made by individuals within the company. I blindly rented a unit here via their website. Prior to doing show I showed up to the location to attempt to see the property and a unit I was interested in (within their listed business hours) and what a shocker - the office was closed. We proceeded to book a unit anyway as we are on a deadline with our move. Come move in day (a Wednesday), I decide once again I am going to pass by so I may learn the route to my unit and assess it. Once again attempt to go to the office so that I may get directions to find my unit - SHOCKER! No one is in the office and it is locked. I call the number listed on the door and get sent to a voicemail. I decide to find the unit on my own. After locating the building, the moment I enter there are dead water bugs (palmetto bugs) and other kinds of critters in front of the doors to the units. I head to the office one last time, still no one within. At this point I’ve made the decision I won’t be moving into this unit or facility as there is never anyone around for assistance and given the conditions of what “indoor” looked like, I might as well store my belongings directly outside. I cancel my unit over the phone with customer service and am told that I will only be receiving a refund on the rent and lock. Initially I had not noticed the admin fee aka the “move in fee” is non-refundable. I kindly asked if there could be an exception in this case as I had not moved in, the conditions of the interior were disgusting, and could never receive assistance on site. They are hell bent on keeping your “move in” fee, refused to acknowledge the nasty conditions of their location, and lack of customer service. I could care less if this is listed as non-refundable on the agreement - DO BETTER and make exceptions for customers who have had nothing but horrible experiences in attempting to rent a unit from you and customers who never moved in, in the first place. I will never rent from Public Storage moving forward and would never recommend this company to anyone.
Sharieka provided me with great service today at public storage
The associate made my day I believe her name is sharieka I came at a timing being over whelmed and her assistance and guidance of understanding with helping me with my storage gave me such a security. It's a blessing to have her at the Public Storage thank you Sharieka keep up the great work and wonderful smile.
Great experience today Sharieka was friendly and helpful
I’m very happy with the service Sharieka provided. I was not going to rent today but she helped me get the right space at an incredible price. Go see her if you need a space she will hook you up
Sharieka was increíble today
Amazing customer service from sSharieka best customer service I've had at any location!! Definitely will recommend this location to others!!!
The store manager at 227 Simpson rd Shainiki was amazing
Very good customer service
Sharieka was helpful today
Great service today from Sharieka
Sharieka is amazing great customer service rep with a great personality. She is very helpful and quick with resolving any storage needs and reservations! Thanks again!!
Jahaira is a wonderful district manager and made my rental and check out process so easy! I rented from KY for my daughter while she was at Disney College ProgrAm. Easy access and great facilities. This protective dad recommends this location for your storage needs!
To who it may concern I Jannette a client of public storage would like to state a certified that Stephanie was an excellent customer service agent with awesome personality very helpful and very Knowledgeable on her field , loved her , would recommend her and this location to all Mt family and friends. Sincerely Mrs.Rodriguez
Everyone needs to come here it was an amazing experience and definitely recommending to everyone
Great service today by sharieka she rocks
I enjoyed my time at this location sharieka was always there to help and very professional
I am always pleased with the service Sharieka provided she is awesome
Sharieka & Stephanie are awesome!! Got me set up with renting a unit on short notice! Thank you soooooo very much!
Stephanie and Sharieka was very friendly and provided amazing service
Great experience with Sharieka today. The service was increíble
Came in to check prices and Stephanie was great and very helpful, got me set up with the proper size for what I was storing and I was in my way quickly. Thanks Stephanie for the awesome and quick service!
Awesome service today thanks sharieka
Great friendly service by Sharieka today
My family and I just moved from Atlanta, and we needed a nice clean storage unit to store our stuff. The manager Sharieka was extremely friendly and helpful she went the extra mile to make sure we got the perfect unit for our needs! She’s absolutely the best!
Staff is so helpful always! Definitely recommend using this storage facility. The app makes it convenient to come in and out and very user friendly. Grounds are clean, storage units are clean. Great prices too!
Amazing best services in town
Very friendly and helpful staff at this location. I will definitely use them again in the future for any storage needs.
Great and helpful costumer service
The ladies at the front desk was helpful and helped me download the app and it is very convenient
Stephanie and Sharieka guided me to the perfect storage at a great price.
The ladies Sharieka and Stephanie were amazing with the care they provided today. I recommend this location if you looking for a storage
Sharieka and Stephanie provided amazing service
Sharieka and Stephanie helped me out today and the property is always clean and smells good in the office
Great service by sharieka with helping me get to the perfect space.
The experience with sharieka was fantastic she was over and beyond helpful
Great experience today with Sharieka I recommend you go see her if you need to rent a storage she will get you to the perfect space and the facility is clean
Thank you Ryan! Great service!
Sharieka provided great customer service 👍
Great customer service ! I would definitely recommend this place 10/10 Sharieka helped me out through the process and made everything so easy .
Very pleased with the service Sharieka provided today
Awesome experience and nice clean storage space
Sharieka was extremely helpful with everything I needed. From making a reservation for the space I needed with giving me all the price info over the phone. When I made it to the office, she made the process very easy to sign up for my unit
Experiencia excelente per sharieka
Great friendly service
Sharieka provided great service and helped us find the best size storage space. I recommend this storage facility!
Great service today sharieka helped me with the app
Thanks ryan
Very resourceful person
The service at public storage was excellent and Sharieka is alwys willing to help with any questions.
Sharieka is wonderful and always willing to help
Sharieka is very nice and I recommend her to anyone looking for storage
Sharieka definitely helped us out and was very nice and respectful. Definitely great service.
The service at this location is outstanding and Sharieka always very nice. Plus the office and property is super clean
If you happen to be looking for a unit, I highly recommend the Simpson location. Ryan was very helpful in finding us the right size unit and making suggestions to make sure our belongings remain in the best condition while being stored. He was able to answer all of our questions about insurance and climate control as well. I appreciate the wonderful customer service.
Experiencia esa excelente sharieka
The service today was excellent thanks Sharieka
Sharieka was beyond helpful and super friendly this lady knows her stuff go see her if you need to rent a parking space
The young lady Sharieka is always helpful and very attentive with everyone
Yaquira y Ryan Fueron my amables y cordials. Les recomiendo!!
Sharika offered amazing customer service. She was very knowledgeable and helpful.
Sharieka and Leslie have been the best help with renting a storage today they were very knowledgeable and friendly
Thank you Shareika, nice and knowledgable
Good and fast Services Thank you 🙏🏻
Excelente servicio y muy amable Ryan
Sharieka was very helpful with learning the app
Thanks Ryan. Appreciate the help. Very professional and customer oriented!
Ryan was super caring, friendly, patient, and understanding of my needs and budget. This location has a very friendly atmosphere. Thank you
Sharieka is awesome, Ryan also very professional. Great customer service
Shareka and Ryan were the best and most service oriented. They went above and beyond with me and I am forever thankful
Great Service.
Gracias Ryan y sharieka!
Sharieka was very respectful and professional. She help me today getting the storage that I was looking for.
Shareika is so helpful and nice! She went above and beyond
Went in today 2/18 to rent a storage place and Sharieka and Ryan made me feel welcome. They a perfect duo, there profesional and friendly were great. Thank you so much guys
Thank you Sharika and Ryan! You guys are wonderful!
Sherieka was super helpful I had forgotten my entry code she help me get my code and set up my mobile access
Ryan and Sharieka were amazing and I would recommend this place to anyone
Sharieka and Ryan were incredible and they helped me get the perfect space today
Sharieka was amazing explaining all the information we needed and clarifying all our questions. She has excellent customer service and was very welcoming. Definitely recommend!!!!
This was my first time coming to Public Storage and I had a great experience. Yaquira was very helpful and the facility was very clean . Thank you Yaquira.
Yaquira did an excellent job ,She is very kind and friendly. Excellent customer service and the facility is clean thank you yaquira
Very helpful very dedicated love the customer service definitely recommend
Sharieka was the best good customer service
Sharieka was wonderful. Best costumer service ever. I left feeling extremely informed and confident in leaving my belongings.
Sharieka was very helpful and i appreciate all her answers to my question
Sharieka is increíble
Sharieka is the best ever, and her property is super clean
I love the service Sharieka provided today at public storage. She was great
Sharika was fantastic helping me get set up with my unit. I am a return customer to the site and as always they’re very friendly and extremely helpful. I recommend this storage location to anyone looking for friendly service.
The service provided today by sharieka was magnificent
Sharieka is the best she helped me get the perfect space today
Sharieka help us out, showed us which unit best fit for amount of items that was carried onto the uhual
Sharieka and Yaquria were awesome
Customer service is a huge deal for me and this place has that warming welcoming from Sharieka in the front office she's awesome.
The service today was on point Sharieka and Rey were very attentive and helpful
Sharieka and Rey were very helpful today with Down loading the app
The ladies at public storage Sharieka and Marist’s were very attentive and helpful they were incredible
Great experience with Sharieka today she was incredible
Awesome service by sharieka everyone I come in to the office
My experience at public storage today was amazing Sharieka made the process easy and most of all she was very friendly
Sharieka and Maridys were very helpful and friendly
They were very professional,courtesy and knowledgeable of their jobs made me feel very comfortable throughout the process
Great friendly service! Efficient and genuine.
Sharieka and Maridys were the best today at public storage these ladys are awesome
Awesome service Sharieka provided me with today. She is incredible
Very satisfied with the service I received at public storage on Simpson road from Sharieka. Very friendly and has a great attitude.
Sharieka Was great
Great to see Sharieka anytime I have to stop by the office
Excelente servicio de sharieka
Sharieka is very helpful and she provided 5 Star service and very friendly
Sharieka was awesome today and has a great personality
I did the online rental and needed help with some questions. I went inside and met Sharieka she was wonderful with helping me. I wish I could give her 10 stars. Go see her if you are looking for a storage.
Kalee was absolutely fantastic on her service She was awesome
The best experience today with sharieka she was incredible and very friendly
Gracias Sharieka, eres una excelente trabajadora. Muchas gracias por ayúdame!
Sharieka is very friendly and professional she treats everyone with respect
The very best experience at public storage with Sharieka and Jahaira
Sharieka was so helpful and patience with us! She’s the best!!!
Sharieka was an absolute doll. She walked us through the whole process and was very helpful.
The experience I had today was awesome sharieka was helpful
Sharieka was the best with a great personality
Sharieka was excelente
Excelente servicio de sharieka
Sharieka and Julia were awesome
today sharieka and Julia was very helpful with my storage needs
Sharieka was very nice and helped me to get a great unit I would recommend her if you are looking to rent a storage
Amazing service!!! Absolutely easy and friendly! And secure ! Highly recommend! ☺️
Sharieka was awesome. Elaborated every detail I needed to know about keys, secretly and fees. Super helpful and friendly
Shareika was super nice and very helpful xoxo
Sharieka helped me find the perfect space for my items. She is very helpful.
I was overjoyed by the experience I received from Sharieka and Stephanie those ladies were awesome
Buen trato. Precio moderados
Outstanding customer service ...quick and professional... Definitely recommend public storage on Simpson road thanks to..sharieka
Awesome place to to get a storage the wonderful lady Sharieka who help me was great and extremely helpful. Definitely would recommend to friends and family
Excellent service today by Sharieka she was great 👍
The service provided today by Sharieka was incredible she has great customer service.
Sharieka was very kind and helpful
I am always pleased to stop by and pay my bill with Sharieka she is always friendly
Sharieka is an excellent person, she's the best, she explained everything step by step, she treated you like family. Best experience ever
Sharieka Is professional 100% customerservice a smile in everything she does very courteous
Sharieka was very kind and helped us with our storage needs quickly and she provided excellent customer service
Sharika is awesome! I was in the process of moving my stuff out of my storage and she was very sweet. Although the move was stressful, her positive vibes made it easy for me. Such great service.
Very satisfied with Sharieka she made me feel comfortable leaving my items at the facility. She needs 10 stars for her vibrant personality and customer service.
Sharieka has been very helpful and she helped me download the public storage app.
Service by sharieka was great
The best and chip
Sharieka was friendly and very attentive to help me with my storage needs
Sharieka went over and beyond with her service today she was a blessing
Clean unites and great staff.
Excellent service from sharieka at public storage she has the best attitude and is very professional and keeps a smile on her face
Sharika was amazing she always has the best service and with a smile she is always very sweet.. great service 🙏😁
Sharika is great always makes us feel at home and very sweet lady.. always is a pleasure seeing her 🙏
The service and attention from Sharieka was out of sight she is incredible
Service was excellent I was very pleased with Sharieka and Julia help on renting a unit
Sharieka. Was awesome very helpful.
Julia is great employee
recibes excelente servicio Sharieka y Julia
Sharieka is amazing and very friendly with excellent customer service skills.
Ms. Sharieka, was amazing with helping with the unit today.
Sharieka Helped me out amazingly! Great customer service! Whole process went by fairly quick and professional, Sure does know what to do to help out a customer!
The best experience at a storage facility thanks to Sharieka and Julia. They were friendly
Sharieka was amazing and super helpful!
Very friendly and professional
I was over joyed by the service provided at public storage Sharieka was the best and deserves 10 stars for her customer service skills
Sharieka was a very nice person, she helped us with all the instructions to access to the storage 👍🏻👍🏻👍🏻
The service by Sharieka was magnificent she helped me install the app which is so convenient
Sharieka and Julia provided amazing service today
Sharieka she is amazing, she is very patient and she help me. Good costumer service. We need more people like her.
Sharieka was awesome
Very good service and nice client attention. Sharieka was very nice and explained our options very detailed
Amazing experience did exactly everything shareika could do. Awesome customer service 🤞🏽
Very friendly and helpful staff with clean units
Awesome service by sharieka I was very satisfied with her service and friendliness
My first time at Publix storage on Simpson rd. in Kissimmee. I must say customer service was excellent and helpful and informative and Sharieke Explained everything and gave me options Im a happy customer.
Sharieka was very quick and efficient and helpful
I was helped by Sherika, and I am so grateful to her. She was very helpfull, nice and so respecfull towards me and my situation. Thank you very much and GOD Bless you always.
Sharieka deserve 10 stars she is very helpful and friendly
Sharieka, was awesome... friendly and very informative.. great customer service..
Thank you Sharieka for staying past hours to help me you deserve 10 stars
The ladies in the front were amazing
Best experience ever, Sharieka was an amazing employee, she was very helpful and friendly. 100% recommended
Excelente servicio de Sharieka
Sharieka , she so professional , we came to looking for a unit and she took time to explain step by step , the process we was super happy with our results . Keep the good work , good thing come for good people like you Amazing customers service .. thank you so much again .
Sharieka was excellent very polite and knowledgeable on this matter. Love how happy and friendly she was. I’ll recommended for good customer service
I was running very late to the location and miss Sharieka stood just so we can get our unit. The customer service was phenomenal very knowledgeable and friendly. Thank u so much for helping me get this 10 x10 quickly so I can have a unit for the day.
Sharieka was so helpful. She was an amazing attitude.
I was overwhelmed with the service Sharieka provide was out of sight. She has great customer service skills I give her ten stars
I was totally overwhelmed by the service by Sharieka she knows her job well and the place is extremely clean
The help in the office from Sharieka was totally amazing
Extremely clean and friendly customer service. Sharieka, was very helpful and informative. I appreciate the step by step help. Truly recommend using them!!!
Sharieka was amazing and she totally explained the whole process and she was very nice and friendly
This was the best rental process sharieka was awesome and friendly
Sharieka is super friendly and very helpful totally amazing customer service.
Best of workers really friendly and great to talk to
Sharieka had amazing customer service. I will recommend her to everybody I know.
Sharieka tiene excelente atención al cliente, sabe como satisfacer las necesidades. Es clara y concisa para dar la información y es muy efectiva en dar la información correcta y sin engaños. Utilizó este storage hace más de 5 años y nunca he tenido ningún problema. Excelente servicio
I stopped by this location to check prices and Sharieka was so helpful I will definitely return when I’m ready to rent she was very friendly
Sharieka was great! Very helpful!
Sharieka it’s amazing!! Great customer service!! Definitely will recommend to others!!!
Sharieka was totally helpful and answered all my questions and the office is very clean
The experience with Sharieka at public storage was very delightful she is the best and overall the customer service provided was great
Great service by sharieka she is very friendly
Sharieka was amazing! She walked us through all the process, super professional and friendly!! Thank you !!
The service by sharieka was great she was very helpful
I enjoyed the quick process by Sharieka
Sharieka helped us out so well. She’s extremely passionate about her job. We couldn’t ask for better help. Thank you SHARIEKA!!!!
I loved her she made everything so easy.i wish more people were luke her
Best experience; best menager Era; she always smile and helpful, very professional, very happy, I love this place
Awesome service by Sharieka I would recommend to see her if you are looking for a storage
The service here by sharieka was outstanding
Sharieka was very helpful and nice I would recommend her to anyone looking for a storage
The service Sharieka provides is amazing
Sharieka was totally helpful with my storage needs
I was surprised to hang such a pleasant experience with Sharieka this girl is amazing and very knowledgeable about the units
I had the best experience at public storage on Simpson road Sharieka was the BEST
Very personable staff and helpful. Storage in the area can be very hard to find and when you find it, it can be expensive. Not the case here as it is reasonably priced. The drawback is that it's an hour away from our stay.
The best service was provided by Sharieka i’m happy from the service she gave me and my wife
Excellent customer service from Sharieka at this location. Office was clean and well organized .She took her time to explain and answer any question I had ,very friendly.Would definitely recommend this Storage for rentals.
Sharieka is very nice she took care of my storage needs
Isaiah was very helpful and patient.he asked the right questions and was very knowledgeable and was able to direct me to the proper size unit. Hard to find good help and a worker who takes pride in there work.i should be back in a couple of months to upgrade and hope he is still working at this location.
I received the best service by Sharieka. She really is very helpful and answered all my questions
Excelente servicio para Sharieka
Needed a bigger space and Sharieka found me the perfect spot she is AMAZING
I had a great experience with Sharieka at the front desk. She is an incredible young lady and the property was very clean. I was impressed
Very pleased to have received great service by Sharieka
Era was incredible !!! Great customer service.
I think Sharieka is the best overall her knowledge and personality is perfect and the facility is very clean
Sharieka is fantastic
Couldn’t get in and Sharieka in the office help me download the app now I can use my phone to get to my unit
I have thoroughly enjoyed the help I received from Sharieka at the Public Storage here on Simpson road. She is very professional and personable; she is very helpful and set me up with a unit so quickly and easily. She is awesome, and she made my first time getting storage unit so easy!
The lady in the office is wonderful her name is sharieka. Very helpful as well
Sharieka was a great help, customer service on point, and was pleasant to be helped. Feel safe of renting a unit.
Sharieka was amazing and helped us get a great storage unit.
I had great Service by Sharieka She is incredible
Sharieka was AMAZING. Great customer service and very patient on trying to help us find a good spot.
Shareika was very helpful and knowledgeable and made our experience a pleasureful experience. She took the time to walk us through the overall process and explained details and made sure we understood the process. I strongly recommend anyone that’s looking for a storage facility to come over and see shareika.
Era was great
Why are these people dramatically charging $70 more a month during a whole pandemic!!!!!! 😱😱😱😱😥😥😥😥 Whyyyyyyyyyyyyyyyyyy????? I can't eat!!!!
I received awesome servicié by Sharieka
Great service by Sharieka she is an amazing worker and the place is very clean
Sharieka is awesome and very sweet
The service by Sharieka was awesome especially her friendly personality
Sharieka is excellent
Had a great experience at Public storage Thanks to Era, who attending me. Very Professional, and courteous. She went beyond and more to meet my needs for a storage unit and I'm proud to say that I would not store my things anywhere else but here. Good job Public Storage at 227 Simpson Rd.
Era was great and supper helful I recomend this place hands down
Best costumer service ever. Era an amazing employee. Very kind and helpful.
The best Manger Era to the rescue for my storage needs! Thank you so much.
Very nice place.
Era,es muy atenta conmigo y un buen servicio al cliente
My experience with Gina was fenomina, she Explain everything by detail and took the time to Guide me through the policy off the Public Storage. She even walk me through the application on line with out questions. Thank you Gina for your time and effort.
Great service! Thank you Gina!
Gina was extremely thorough and diligent and went through her whole presentation with a smile. She is an asset to your company.
GINA GINA GINA fantastic customer service helpful with all my meeds had a problem she had a solution fantastic storage and location recommended to alll
Gina has excellent customer service skills in getting Public Storage customers their need of services. Good job!!
Sharieka at the front desk is very helpful and sweet she is awesome
Donde puedo ver precios y tamaños?
Thank you Gina for all the help and being so knowledgeable you really were so great, and I will be sure to recommend this location to all my friends and family.
Gina is awesome she is very helpful and take her time helping making sure u r taken care.
Gina is absolutely amazing and so helpful with all of our needs!
Very professional and helpful. Thank you Gina
Great service
Gina is great at what she does and service is great
Excellent Customer Service! Lidia was professional and friendly.
Great Service and Super nice Staff. Highly recommended
Great place to store your things
Great clean place to store
Gracias Gina muy amable
I just relocate from San Antonio, Texas and when I filled the application for Public Storage over the telephone the representative told me that my 6x10 utility trailer will fit on a 10x30 storage unit. I got to Florida after open hours and It was raining. To my surprise she was wrong and I have to leave my trailer outside in the rain after paying so much for the unit. I was really up set. Following morning I went to talk to Gina of 227 Simpson Rd and Explained the situation. She was so helpful. Gave me a smaller unit and help me with the paperwork. She took her time to explain and fix the problem. She was the 1st person I meet when I got to Kissimmee and her attitude, together with costumer service help me to deal with all my stress due to relocation or at least some of it!!!!. If you have storage needs give her a call and you will be in great hands... thank you Gina
Gina came to my rescue this morning🙏 The email of rent changing in June got by me and she helped with late fee and went above and beyond threw the whole call😇 Very Thankful for Miss Gina 😇
My experience with Mrs . Gina was quick, excellent, and her customer service was awesome. Very helpful and knowledgeable. Thank you very much.
Gina was great and beyond helpful to my needs. Costumer Service was phenomenal and a breath of fresh air. Definitely would recommend this storage business to anyone!!! Thank you Gina!
Went yesterday to rent a storage space and was attended by Luis. He was super helpful and friendly. We weren’t sure what size space we needed but Luis helped us out and was knowledgeable about what other locations had available as what we needed was unavailable at this location. I would definitely recommend this place based on the customer service we received.
I have rented here a couple of times and i can say im very happy with the Customer Service, they are very professional and help you select the unit that is best for you..Also thank You Luis for all your help with my rental unit..
The service is excellent at this location. I appreciate how attentive the staff is and how knowledgeable about the procedures and facility
I want thank Gina for being kind on a stress out day.everything went great on getting the unit I need.and Gina was fast and very efficient.Gina made the rest of my day stress free.I will definitely recommend this location to other.
Moving is never an easy task especially when you have to downsize. I came in and Gina put me at ease by being informative, genuine and kind. She answered all of my questions and gave me the right fit space for what I needed. Thank you Gina for helping to make this transition easier.
Very professional personal clean and a safe place. Very good costumer service I'm happy a choose this place.
Customer Service has always been a priority to me. Recently while shopping around for a storage unit I stopped by to see what offers were available as well as the overall safety of the location. Lynette was an absolute gem to speak with. She was very thorough with pricing information and understanding of what I need. Although I did not rent the unit just yet being that I'm still in the process of packing things up, I am definitely renting a unit from here.
My experience with Gina was the example of excellent customer service. Professional, went above and beyond to assure I knew what I would be receiving. Thanks Gina!
Gina!
The places was nice the worker was very nice as well and thank you era for you service 😁
Very professional and friendly service! The facility was clean, and Gina was very kind. She answered all questions I had and maintained great conversation. I was highly impressed and would recommend this place to anyone!
As soon as walking into Public Storage Gina Martin greeting was so welcoming and she was ready to insist me and help me on getting the informatin of getting my family member a storage unit
Very fast, friendly and accurate service by Gina. She covered all questions I had and then some. I felt comfortable and safe. Office was clean and we both wore a mask as required.
Definitely not 1$ month as advertise. I pay online and they stored my credit card information to sign me in auto pay without my permission. I paid 49$ plus 20$ for 4 days next month . Yes 20$ for four days. So the real cost was 69$. It's not bad price but it's dishonest to offer one price promotion when you will end up paying other price.
Went to Public Storage to upgrade my daughter's storage to a bigger unit. Yonia was extremely professional and, even though she was just substituting at this location for the day, she was able to quickly get us setup with a bigger unit and let us take the time to view it and answered all of our questions. It looks to be a very safe place. The property is gated and has cameras everywhere. I would definitely recommend Public Storage.
Nos atendieron muy amable, fueron muy claros en la información, muy fácil para entender las explicaciones de alquiler sin ningún engaño ,Lynette fue espectacular a ella le doy un 10 por esa razón y su buen precio alquile mi storage
Eridelys help me a lot getting all the information.clean property.
Muy bien servicio.
Great customer service and clean property.eridelis is always there to help people
I am very please with Eridelys support on my unit rental. Eredelys been well profesional and cear on all the information ask. Thanks great representative 💯
We are so thankful for these folks who helped us . Service is great.
Lynette was extremely helpful, detailed , professional and friendly. Very easy application process. Thank you!
Muy contento con el servicio de Lynette, Ella fue muy atenta y tomó su tiempo para escuchar lo que necesitaba y ofrecerme opciones.
Lynette estoy complacido con su ayuda me proporciono todas las informaciones sobre public storage es una persona execional muy buenas atenciones al cliente estoy muy agradecido con su alluda
Eridelys thank you for your help it made it much easier for me to make a decision based on your knowledge on what size I was going to need to storage my stuff.
A Great Company starts with AMAZING HOSPITALITY and that was what I was given with Eridelys. She was so fast, knowledgeable, and dedicated when helping me!!! The two units were perfect! This is a great company and location. Thank you again Public Storage and Eridelys!!!
Eridelys was super helpful,great customer service,property super clean.
Did not go there, I took someone,
Old. Beat up. Horrible corporate customer service
Prices very very reasonable
Really good customer service and clean property.
Excelente servicios
Great customer service from Eridelis.
Eridelis me dio un Excelente servicios muy limpia la propiedad
Servicio de excelencia y la atencion de Eridelys fue por encima de lo que esperaba. Por servicio como este recomiendo el lugar, Gracias Eridelys !!!!
I have rented already 4 times here and the account manager and team have been extremely nice and helpful all the time, recommend this place 100%
Very clean. The manager is accommodating. But the price could be better.
Muy buen servicio de Eridelys
Always a pleasure working with public storage
Pretty decent rates staff is very friendly.
EL LUGAR ESTA MUY LIMPIO , Y LA ATENCION AL CLIENTE ES ESPECTACULAR , GRACIAS A ERIDELIS POR SU EXCELENTE SERVICIO AL CLIENTE
James Ramos is awesome. Great customer service!
Moises was great. Friendly and professional. Explained everything thoroughly and efficiently. Glad he was there to help.
Moises was amazing!! Would definitely recommend if looking.
Kaly. Thaks
Fridilys was super informative and polite. The location is clean and well kept. I was surprised that I had to pay for the lock AND mandatory insurance. Free month turned out to be 60 bucks. The place is not 24 hours. The staff is nice so it's okay.
If I can give a 10 star I would. Thank you so much Nehemie for helping my son. Very good intention.
Lindo
Nehemie was great to me. She treat me like family. She showed me everything I needed to know about the kickers and gate. Her recommendations were great and I even laughed with her. She have a great customer service. I recommend this business to everyone one. Thank you Nehemie for being such a wonderful person to me.
Very polite, made sure I understood what I was signing. Units were clean and both times carts were available.
Great customer Service Eridelys was very help us with everything.
Excellent service .
Very helpful and friendly
The customer service was excellent and they made sure we got the storage unit size we needed. Moises was very friendly and relatable and showed us the actual units to make sure we get the amount of space required for our needs. The pricing is also fair and the first month is super cheap at a dollar a day
Super nice people work here. Really clean property. Good customer service.
Buen servicio de parte de eridelis tremenda persona.
Very good customer service!👌
Great service.
Nehemie gave us exceptional service she has alot of knowledge and was able to get me in and ok will recomend to the community
Muy buen trato y servicio
Renting my storage space was a great experience I was informed of all the rules and nehemie was helpful in picking the right unit for my needs , nehemie was very nice and had a lot of patience that now days you don’t see that,you can tell she likes her job. Thank you nehemie for everything
Great service
Love the 1st month free
I started using the services of this company now in November the attention of the people they attend was very courteous, friendly and helpful
Great people
Cuanto.sale.por mes un estorage pequeño
It was super easy to move in and out of my indoor unit. I was pleased with the service.
Great service and helpful people
Very good Service.
Good service
Clean, good price, excellent staff.
I was extremely impressed with Nehemie, she was professional and very helpful. Property is clean and service is impeccable. Thanks for being so helpful....JP
These people are crooks. We notified them that we would move out within the month, and they still charged us for a whole extra month. Then, Public Storage wanted to move in someone in my storage unit even when we paid another month. When we pay for another month, that storage unit legally should not move in someone else into YOUR storage unit. Otherwise, refund the money and anybody can move in. They raised the rent to more than $200 per month now. Highly recommend another storage facility.
Eridelis & Nehemie are great customers services they really went the extra mile to help me thank you for your services
The staff is always friendly and helpful! Clean and great prices. Nehemie and Eridelis were amazing and so kind! I 100% recommended this location!
clean property and evrything ,nice service ambient good.
Great place great people good rcomendation
Nehemie lo a tendió muy bien
Fantastic staff here. Great service and location.
Very good place to rent a storage unit. Great customer service. Everyone there is friendly....
I came in to pay for my storage unit and ask a few questions. Both Ericlelys and Nehemie were very helpful and informative.
Enidelys n Glov Ilys they were really nice.They explain everything n took care me...I recommend this place to anyone..nice staff...GOOD SERVICES...
Nehemie was awsome help me with everything I needed.
Nehemi very nice with me, nice smiling when i came and she offered automatic payment hope other workers are like her.
Good
Eridelys es la mejor. Mejor servicio.
Muy buena atención de parte de las trabajadoras Glorimar y Eridelis son excelentes... muchas gracias 😊
Un servicio al cliente excelente desde la bienvenida hasta la despedida. Gracias Eridelys por tu cordialidad y profesionalismo , fue todo un éxito.
You had find you storage place and it was hard
When i got to the location i was greeted very professionally by Virgie. She helped me with all the information i needed to move my things in to the unit. She was very helpful and had great customer service skills.
Virgie helped me switch my reservation unit with no problem. Explained everything to me. Went through the process thoroughly and quick. The unit is clean and there's carts to help transport items 😁
Fast service and clean.
My mother has had a storage unit for many years. When we first go the unit, it was not part of Public Storage and my mother was only paying 65.00. Public Storage took over and her cost increased to 189.00. Same unit, same size, and it more than doubled! And not climate controlled! The people are always nice who have worked there. But look around! There are ones that are climate controlled and make a promise in writing, to never increase the price! We moved my mom's stuff. She is on hospice and does not need to pay that much a month for public storage to keep increasing in cost! Public Storage does not care about elderly or military...they will suck you dry anyway! Rockers Lockers are the best!
Muy buena atención
I've never had a problem with this location. Eridelys was so sweet when she helped me change my account info. Thank you, again for your help!!
Julie was very pleasant and helpful she answered all my questions ... I highly recommend this Storage
Tommy was awesome rep he was very professional good luck in NY
Came in to make payment on account and staff was very nice
Set up a time to meet with the manager, got there and still waited 10 more minutes for manager to get back from wherever, just needed a storage unit, common sense said 5 x 5 storage unit is a 5 x 5 unit that's what I reserved online that's what I needed, don't need to see it first just needed a 5 x 5 unit
Great experience with eridelys
Received great customer service by a call center rep, Jennifer. Very kind property manager at the Simpson location- she called me the same day I made the reservation just to say hi and check up on me. But was highly disappointed by the rep at the Simpson location and corporate rep when I called the corporate number. - couldn't finish answering questions without storage rep "playing the tune" of opening and closing storage door. - barely any eye contact - rude comments. Ex: when I asked for a bigger storage space - Corporate rep: very short with me Surprised by the unprofessionalism !! ----- UPDATE ------- I spoke to the property manager that day. She was considerate, asked if I already signed another reservation from another storage because of the possibility of a bigger storage or because of the store rep. After I told her it was because of the unprofessionalism from the store rep, she asked if I could come see her (property manage). She was not pushy at all, even said for me to keep the new locations reservation to not sound pushy, etc. I decided to stay with this storage since the experience with the property manager was a complete 180 deg. I learned that the store rep does not permanently work at the Simpson location, she came in to help while someone was out sick. Very thankful for the property and area managers empathizing with what happened and not making excuses for the store rep, but showing ownership of the situation. The area manager also called me after seeing the review. She was apologetic about my experience and shocked by the store rep's behavior. The area manager was very sincere and reassured me that she will talk to the store rep. I told the her the only reason my original rating was a 2 stars and not 0 or 1, was because of the over-beyond kindness and professionalism of the customer service rep and the property manager. I've adjusted my rating from 2 to 3 stars
Eridelys gracias por tu excelente servicio al cliente. Super professional, muy disciplinada. Gracias, Cynthia Rivera
Tommy was awesome and very helpful. Thank you Public Storage and Tommy specifically.
Anytime I call thestaff is right there to assist me. I've lost my code a bunch of times and the management and staff are so polite and considerate. I expect them to say again? and rool their eyes but always act like it's never happened if only to Dave me the enarrassment that is my memory. I've been late a couple times as well and still all I get is personable compassion and understanding especially from Chris. he goes over and above the job description. I would definitely recommend this location as a safe, secure and friendly storage solution.
Great service, didn't have then the space I need it, but the employee was kind and gracious in providing further information to try to assist me.
Eridelys was awesome, she offered sweep the unit out before we came back with our belongings. She showed us multiple units and took her time with us, we never felt rushed or pressured.
Tommy was awesome. Great service
Tommy was great and a big help helping me with resetting up my autopay.
I needed a small unit and the gentleman Tommy was real helpful on all my questions I had and made it real comfortable to make my decision. Thanks Tommy. Great customer service, friendly and make you feel like you belong. Will recommend to any and everyone. Thanks guys.
Very nice
Bien
Buen Servicio un trato profesional cuando es Eridelys quien te atiende, no te suelta hasta que te aclare cualquier duda, ella sabe hacer su trabajo, te lleva para que te asegures que ese es el espacio requerido y va de la mano en otros lugares no es asi. Lo recomiendo
ERIDELYS was very professional and courteous I definitely was very happy with the way she handled my needs and answers all my questions about renting the unit keep it up great service........
Nice employees
Muy buen servicio eridelys fue muy amable.
Low prices and awesome employees
Cool dude! Very Great person helpful INDEED. THANKS TOMMY YOUR THE BEST!!..
Tommy is very informational and 🌟SUPER 🌟helpful.. Thanks Tommy so much.
Super professional. Tommy was super clear and helpful on his instructions. Definitely recommendable.
The service is exelent , tommy was great explained everything with details best storage
Great customer service by Tommy. Good space and ready access.
Eridelys is amazing !
The best customer service, nice people and professional 👍
Exelent service and customer care from Glorilys
Eridelys is the best!!!! Great customer service always!!!
Good customer services everytime from eridelis
Un trato excelente La señorita Eridelys se comportó de maravilla. También a Glorilys 100% recomendadas
Erdolis is really friendly and helpful. Please is clean.
Eridelys was really helpful and knowledgeable. Glad to do business with public storage thanks to her. 👍🏿
Awesome place, best customer service by glorilys she show me the unit before and explain everything im definitely recommend this place
Muy buen servicio de parte de eridelys y sonia .
This a great location close to my house and great people. Every time I went there I have Mrs. Everdelys answer all my question professionally and very sweet. An the welcome was very nice and the end better. Thank you Eridelys. Good Luck in your bussness. Unit 144
Awesome experience glorilys made sure everything went smooth
Muy buen servicio de parte de eridelis muy amable.
muy buen servicio de parte de eridelis me respondió todas mis preguntas.
Estuve visitando esta tienda para orientarme sobre los storage. Eridelys y Glorilys fueron de mucha ayuda y muy amable, me contestaron todas mis preguntas que necesita saber.
Buen customer service de parte de eridelys y glorilis son las mejores.les recomiendo esta localidad
Great service by Eridelys and Glorilis
Why do they require ins and you have to use their people adding 11 to 15 dollars more for rent
Both my wife and I were received with courtesy and extreme professionalism . We were walked through the process from start to finish. Everything was explained, detailed and presented with clarity. Thank you so much, Ms. Eridelys and Ms. Glorilys. Job well done! Mr. & Mrs. Baez
Awesome customer service. Glorilys was very helpful.Thank you
Glorilys was a pleasure to work with. She was extremely professional and gave the information I needed quickly and efficiently. Good customer service!
Glorious and Eridelys were excellent in service in every area. Truly informative. Great customer service
Thanks Eridelys you are the best.
Widely and glorious were absolutely amazing in customer service. I recommend this place 100%
Eunice and Eridelus did a wonderful job assisting me. Thanks.
Eridelys and Eunice. They the best.
Great service
Very excellent facility and management. They can help you with all your storage needs. Clean property and well kept. Can’t beat the deals.
Highly recommended 5 star service from all the employee and management Paul from Kissimmee
Clean facility great manager and absolute awesome district manager jaharia
Best customer service ever and the communication is always the correct one...thanks
High customer service and always looking for the better deal for the client...thanks P.S
The staff is helpful and knowledgeable of their product. Price is comprable. The units were clean
Very excellent customer service. Everyone was helpful and very kind. Definitely coming back to this place. Thank you
I love this location there where very polite and resourceful in helping me find the size unit that I needed and the customer service was great very friendly staff and the property was very clean well kept I will definitely rent from here again
Excellent service. Euniece was professional and was very welcoming. She was very helpful and sweet. The property was very clean. Thank you
Dont understand where the 5 star reviews are from..this place is a ripoff and they just jacked up the rates.make you pay every 1st of the month instead of the day you check in like every other storage ive ever been to(many) after 20 days of non payment they enforce a lein an threaten to auction off your stuff and then cancel your insurance when the insurance is supposed to cancel in 45 days...theyre crooked and in calling main office to complain . they force you to buy a lock, first month is not free at all they come with taxes an fees an it comes up to almost 2/3 of the price so first month is not free!!! 10.00 for a new lock too..these people giving 5 star reviews are paid to they cant be real customers no way in hell! They also force you to purchase insurance.. No in or out past 9 and no gate access its the worst storage ive ever seen. Bathroom is never ever open..
Good place nice ppl. N affordable
Euniece is really helpful and always willing to help! This location is super clean, easy access ! Love it
Eunice helped me and she was able to help with all of my questions, clean storage
Im been with public storage about 3 years and i never had any issues. Erydely is very professional and very friendly. I highly recommended!!!
Enucie thank you for all your attention and patience. This location is great and clean.
The ladies are so sweet always willing to help, Location is close to everything and is super clean
Eridelys/Euniece were courteous and helpful...
Jorge was able to get me a unit half of the cost of the other storage space down the road. Received the best service and attention. This location is clean and close to my business with easy access.
Decent place lots of room open-air in Secure location
The staff was very friendly and made my experience a very good one! Jahaita (I hope I got that right) was so nice and funny, very knowledgeable and a pleasure to deal with! Thx very much!
Eridelys nos brindó un servicio de primera, muy profesional. Excelente organización.
Tommy gave me excelente customer service
Excellent customer service, thanks Tommy for the help.
Tommy is the best ,,, come here and separate your space ,,, good service ,,, they explain to you everything .......
I couldn’t be happier with my experience. I had never used PublicStorage before so I was nervous, but as soon as I went in Tommy at the front calmed all my fears. He explained every little detail, from applying online, check in day, how to pack, and even the leaving process. He made me excited about moving and having a place to store my stuff that I know is secure. Thank you PublicStorage, and Tommy, for making moving a seamless process!
This Company are a bunch of crooks. Thank God i dont have to deal whith them again and i hope i dont have too .
Eridelys.. Great customer service. Always has time to answer any questions or concerns i might have. All around great job.
Area well maintained ,any problems they take care.
Great place to put our belongings! Friendly staff and good prices! Thank you 🙏🏼 Tommy!
This place is great! Affordable and the staff is great too. I was struggling to get a mattress in my van, when the manager, Tommy, like an angel sent from heaven, helped me without a second thought. Thanks man! I definitely recommend this place.
Checking my things.
Eridelis, buena chica y atenta. Public storage,muy seguro pero no deberian de subir los precios muy seguido.
Tommy is very professional and has great customer service
Great service!!! Eridelys
Good but poor parking.
What holidays are the office closed
Exelente servicio Eridelys!!!
Great service, Eridelys. Second time i come and all i have receive was greatness. Awesome customer service!! Great potential!!!!
Cheapest units around kissimmee and saint cloud
Eridelys and rebekad buen servicio, amables le recomiendo esta location a cualquier persona :)
I had a great experience at this location. Rebekah was a great help, got everything done quickly and very friendly. Only thing I dislike which has nothing to do with the staff at this location is the insurance policy requirement. I think it's a bit ridiculous to require it and for $11 a month. If I sign a paper saying I won't hold PS liable for any damage then they are in the clear. I suggest people get TentantOne storage unit insurance. Only $5 a month. Other than that convienant location and friend staff.
Great management, facilities always clean.
Very well secured place with plenty of cameras for looters. Security on site. I feel safe leaving my personal itemsvwith them.
Rebekah and Eridelys are awesome. The property is clean and great customer service is always provided.
Eridelys was great!! She helped me pick out the best unit. She worked with me even after being an hour and thirty minutes late. She definitely deserves 5 stars!! Great storage unit place!!! Great prices as well!!
Eridelys and Rebekah good customer service :)
Moving is difficult enough! You guys do a great job with hiring your employees I had an encounter with Crystal she was amazing, knowledgeable, and friendly answered all of my questions and helped me find what I needed to fit my needs. Thank you!
The customer service was superb I think the girls name was crystal she helped me with everything, she showed me multiple unit and help me find one that would work for my family. Thank you Crystal!!
I felt very welcomed at this location due to the great customer service given to me. The young lady Crystal answered all my questions and was very attentive to my requests. Very satisfied customer thank you Crystal.
Eridelys and rosa good customer services.
Muy bien servico De Rosa y Eridelys
Buen servicio de Rosa
Great service! Good advice for best options.
Great service!! Good advise for best options!
Un buen servicio de la sra.eridelys
I have used public storage for 3 years and they are always friendly and Eridelys was awesome and a huge help.
Came in to make my payment and I'm always please with their service !
awesome Team Simpson Thanks to Rosa and Eridelys for the help on getting me a nice unit at affordable price . What a great help you both are RB
La Chika,Eridelys Me dio un buen servicio y un buen lugar se los recomiendo.
Very clean good security
Eridelys, was very helpful and explained everything in detail.
Very easy to rent a unit. The clerk that attended me Eridelys was very helpful and very knowledgeable in helping me get the right unit for me.
Super easy to rent a unit. Eridelys was very nice and showed me the actual units which made it easier to choose the right size for my stuff. Everything was straightforward and to the point. Made my whole moving process way easier!
Eridelys was super pleasant! She was very knowledgeable and helped me find the best storage for my needs. I will surely recommend this storage facility to my friends. Thanks again, Eridelys for everything- Delia
Eridelys was very helpful and very nice.
The rates are too high
Jorge and Eridelys are very helpful. They explained everything well.
Loved it! The kind and friendly lady, Eridelys, helped us a ton. Nice service here, will definitely come back if I need it! Y'all should try Public Storage. God bless Eridelys and the rest of the employees!
Great Service from Erideys!!
Great customer service by Eridelys good attention on my needs very friendly very glad to meet good people like her 👍
Every time I come in to pay my bill i get the same service, the ladies know me by name and they always know my unit number. This is great service.
Thanks Eridelys!! Very friendly and professional!!!!! 10 chocolates. 👍
Burnt r a Boko eridelizy Monique
Excellent customer service. Eridelys and Yolanda were very courteous and professional.
Eridelys and Yolanda were knowledgeable and helpful. Super friendly and were able to show me my unit before I made any decisions. Grade A !
Great prices, Great customer service , the manager (Monique) even laugh a little with us. She sure made our day.! We sure recommended
Eridelys has great customer service and she try to help everyone to there needs and if it wasn't for her i would always pay late fees. Need more works like her around.
Great customer service, Eridelys was extremely nice and helped me out throughout the whole process
Came to make a payment for my friend today. And Eridelys was very kind and proffesional. Great customer service !
Gracias a eryledys me ayudo a conseguir la unidad a un muy buen precio pero lo mejor de todo es el excelente servicio al cliente. Se los r ecominendo 100%
Hoy no tuve una buena experiencia ya que recibi una llamada de Eridelys informandome que si queria cerrar mi storage que le habian dejado una nota en su escritorio y me quede sorprendida ya que yo en ningun momento llame para cancelar ya que algunas de las cosas que habian en el storage no eran mias y le habia acabo de informar ala persona que tenia 1 dia para sacarlas, y claro ella me llamo ya que es amiga de la persona porque (su amigo) la llamo que lo cancelara. Le pregunto como 3 veces que si alguien la habia llamado y me dijo que no que lo unico que tengo que hacer es ir y firmar un documento y que ella se lo pone a nombre de el, para colmo ni mentir sabe porque primero me dice q nadie la llamo y luego que lo pone a nombre de el, fui firme la hoja y ella me dijo que iba hacer un transfer de cuenta pero el no estaba alli presente pero como ella lo conosia estaba bien personas como esta es que le quitan creedibilidad a los negocios por que sus amistades son primero que el servicio al cliente.
The customer service was good,the agent that tend to me was very nice.
Eridelys es una empleada muy pero que muy efficiente en su trabajo como con migo y de mas cliente las diferentes veces que yo e estado en la oficina pagando mi unidad es muy amable pasiente simpatica y sabe como aser su trabajo y le busca la vuelta a la personal cuando le asen preguntar y lo lo grasia y la personal sale contenta y satisfecha de la oficina por lo menos yo la quiero mucho considerenla y tambien darle un aumentito please grasia muy amable y que dios los bendiga
Eridelys, she is wonderful, person.and very professional.
Monique is a great person.. Awesome service
Eridelys gave me and my husband an awesome customer service. She was very friendly, polite and professional. Thank you Eridelys!!!
A great service thanks monique for you wonderful help
Great service, great staff Monique was very helpful and provide us a great service she's awesome!
Vert happy with the service that the employeer Eridelis gave me
Me encanto El servicio De eridelys Muy buen customer service,amable y Muy simpatica le recomiendo esta locacion a cualkier persona.
Great customer service thanks to Eridelys!!!
She was awesome Eridelys
Public storage has been very convenient for me they have a nice clean environment and excellent customer service. And there employee Monique was extremely helpful I recommend this place for everyone
Edelys and Monique are the main reason why I recommend Public Storage. They both know how to conduct business in a professional and friendly way. From the moment I walked in the office they greeted me with a big smile; they were very clear when providing me all the information I needed, they even gave me great suggestions that helped me safe some money. I love that they call me to remind me about my payment so that I don't have to pay late charges. I love that they have lots of patient with me as I can never remember my storage unit number. So, if you are somewhat like Dory from Finding Nemo, then this place is for you ! The place is very safe and clean. They sale this product that helps minimize the humidity, I strongly recommend it. The prices are competitive and the location is great. The only downfall, the parking, you just have to wish that not everyone comes at the same time, other than that it is a great place to store your things.
Manger is very rude. Acts like the only she only has time for her personal affairs.
Monique was wonderful. She was so friendly and very very helpful! The facility is very clean.
I enjoyed coming to pay for my account here! Monique has been great since my initial appointment to store my stuff, to the day I vacated. Great service and friendly help. Thanks Monique it was a pleasure.
Easy to work with. Price is good. Hours need to be extended and they need to answer the phone. Called 11 times in a day just to get one pick up.
I love the ladies at public storage.. Monique and Eridelys... The rates are affordable and they help me with all the storage needs. I rented here for 5 weeks and it was worth it...
Todo muy bien, me atendieron Super bien muy simpaticas Jennifer y Eridelys.
Jennifer was verry helpful with getting me set up with a storage unit.
very good Service , appropriate prices, the associated eridelys was very helpful whit all my question, I'm definitely a repeat customer and every time i come in i leave happy!!(:
Amazing service:) and they help you out with any question you have
Staff was very friendly and willing to help answered all my questions fully . Joan was a very big help with my questions and doubts was very professional ! Good job girls
EXCELLENT SERVICE, CLEAN AND THE BEST PRICES COMPERED TO OTHERS. THE REPRESENTATIVES, MONIQUE AND ERIDELYS TOOK THEIR TIME EXPLAINING THE PROCESS AND THEY WERE VERY NICE AND FRIENDLY
Bonbon was very helpful and pleasant will checking me in. Had a good experience. Thank you Bonbon. DENNIS RODRIGUEZ
Awesome service
Nice and clean place, thanks to Michelle for your service and your help with my storage
Customer Service was excellent!! Units were clean and so was the property. They showed me around and help me to determine which unit was right for me.
my experience was very welcoming. The representative took her time and helped as much as she could. She was really nice and friendly and was very comfortable to talk to.
Great customer service michelle and silvia were very helpfull and provide me with the right unit
Michelle and Sylvia took good care of me. They got me a good storage that fitted my need for a good price and excellent customer service.
Michelle excellent thanks for all
The staff michelle and jade were very helpful in maling a decision on the unit size. Overall clean place
Public storage is grenat! I world recommend it to everyone. Michelle is vert Nice. So is eridelys.
Bon Bon is the best! The location was very clean and so was the space that she showed me. Very nice!
Bon Bon was wonderful!!! She was very helpful, she greeted me with a smile and explained the entire rental process with a positive attitude. I would recommend her to anyone in need of a storage!
I came into public storage today to get some boxes Sylvia and Michele were very professional. They help me understand the prices of their units even though I didn't need one I'll tell my other coworkers about the great price. I will definitely do business here and let my other partners know about this wonderful place. I hope they get a raise for their hard work and commitment to this company.
I had the unit for a year. The acted professional during sign up process but during my move out they showed their true colors and lots of UN-professionalism. Google company as a whole and you will find tons of horrid stories. You are forced to have their insurance for the unit, they force you to buy their locks. They like to tell you that its in the contract but yet when you ask where... they can't point it out. USE THIS LOCATION AT YOUR OWN RISK Also, property (Michelle) will ask to use your phone so they can write a good review while they sign you up. Coincidence much that those names pop up often on reviews or that a property in such an odd location has 55+ reviews?... food for thought.
My experience was awesome at this facility thank you Michelle and Bonbon for all your help!!
The best customer services , Michell and the rest of the people are amazing.
Michelle, at this property was wonderful, and friendly, the place , is nice and clean , and the unit I needed is just the right size .
Michelle and Jade are great lady's at this facility! Will recommend 100%
Want to mention how great Michelle has been for always being so helpful with my storage needs and for those great reminder calls every month :) Thanks girls! Ya'll are the best highly recommended this place for sure!!
very friendly staff
Had a great experience, Michelle and Bonbon gave me a great service, very professional and friendly, made me feel like family, thank you ladies for all your help
Always welcomed with a smile. Thank you Michelle for all your help a for your pretty smile every time I walk into the property.
Had a great experience at Public storage Thanks to Michelle, the young lady who attending me. Very Professional, and courteous. She went beyond and more to meet my needs for a storage unit and I'm proud to say that I would not store my things anywhere else but here. Good job Public Storage !!
Michelle has always been extremely helpful with our requests and is very professional.
Michelle was very courtesy and knowledgeable with all my needs. In addition on previous visits Jorge was extremely helpful with my questions. You have excellent employees at this location which take customer service to the next level.
La señora me atendió muy amable cortes respetuosa me dio las alternativas para poder rentar lo que necesitaba su nombre es michell
Michelle and Liolia, I want to thank you both for making my move to Kissimmee,FL one where I can say more people should have your loving and caring spirit for the people you serve.
I could not have asked for a more courteous and knowledgeable manager than Michelle. The facality was clean. Michelle was very helpful each time I came to the location. I had issues with my moving company delivering my boxes, and Michelle helped me to work through the changes I needed to get a different size storage unit. The move was stressfull so it was wonderful to have great working relationship where my personal items were stored, at Public Storage.
Since day one at this facility me and my daughter had a wonderful experience with Michelle and team. She was always very helpful and super nice definitely will recommend of anyone I know to storage there things at this location. Michelle Rocks!
Very nice team work and excelent services to me and my family
Great experience. Lidia is great. Excellent customer service and always with a smile. Lidia is very knowledgeable about storage options. Not only Lidia was great but Michelle as well. Michelle is very customer friendly. Lidia and Michelle are great assets to Public Storage. Keep the good work. I would recommend it.
Our company's experience working with Lidia and Public Storage was great! Lidia was very informative and detailed in explaining all of our storage options. She quickly got us registered and squared away with a smile. I would easily reccomend anyone who may need storage services in the area to Liia and Public Storage. Thanks again!
Lidia was awesome! My check in was quick and simple. Everything from my payment date to insurance fees were explained in detail. The property was clean and safe. I would definitely recommend this location to anyone looking for storage.
Jose was amazing in assisting us with exactly what we need. Customer service was great facility is clean and would recommend to every one.
Great service from Lidia and Jose. I needed a storage last minute and from the minute a came in I received great service. Great place.
Good experience, customer service agent Jose 100%...
Thank you Felicia.Great service and customer care really felt welcomed.. Service with a smile. Gotta love it. Real comfort in knowing you stuff is safe.
Great customer service jose help me very friendly great prices
I needed a storage last minute and the location closed at 6pm i called around 5:30pm and LIDIA waited for me. She did not rush the process at all gave me a tour of the location went over all the documents mind u on Valentines day... Very friendly will recommend this location to anyone...
Units are clean and customer service is great, location is great. Jose and Lidia were very helpful and explained everything clearly.... VERY GOOD SERVICE!!!!!
Thank you jose........5 star in customer service........... help me all the way.....
very friendly, nice clean place, the guy and the lady working were informative and nice
I went to get a storage unit and have a wonderfull experience, the rental was fast and Ease with a 5 start customer service I will recomend it. Thanks Tarik, José and Michell you guys Rock!!!
Love the atmosphere..the drinks and snacks were amazing!!...oh wait, disregard the last thought...great personalities very helpful and knowledgeable. ..great experience all around....now about those drinks and snacks...hmmmmm....p.s. we me Arod and Christina Aguilera. ..wow...lol
Renting a storage was a great transaction withJose and Michelle they were very helpful. They answered all our questions, and were patient with us.
Great Customer service, José and michelle make My day easely to move in. If you Need storage in Kissimee área this is the place to go. Friendly enviroment and the y speak Spanish todo.
First time at Public Storage and Nashabel made me feel like family. Very informative and attentive... Also a very good golf cart driver, lol. She was great to me and my wife and if this is any indication of the general service... You made a customer for life. Thanks PS and thank you Nashabel.
Jose and Mitchell are professional, they explain everything and help me to choose the best unit. They run extra mille, thanks a lot.
I want give thanks to Carmen & Michelle!!!! what can I say you too have the best customer service I've seen!! thank you helping me find exactly what I was looking for. You made it quick and gave me all the information I needed. Thank you for the great experience!! five star *****
Nashabel was very helpful, nice, and understanding. I highly recommend anyone looking for a storage, to make a reservation with her. you wont be disappointed.
Great assistance, friendly, knowledgable. Thank you Carmen and Mitchell
Carmen did a great job helping us. :D
Carmen and michelle was great good customer service carmen is funny
Carmen and Michelle were amazing. My set up was easy and efficient. The units looked great and will definitely refer everyone to this location. A five start storage if I have ever seen one.
The ladies at this office were very friendly and welcoming. They processed my rental paperwork and showed me the unit in a very timely and professional manner. The unit I'm renting was very clean as well. I look forward to doing business with them. Thank you, ladies, for all your help.
Recommend!!!! AAA+++++ service.. Michelle...Carmen customer service is AMAZING
Stopped by the Public Storage office today. The office staff, Carmen and Michele were friendly and very helpful. I was a little apprehensive about the changes from the previous owners, but Carmen made me feel right at home! What a great experience! Thanks ladies you made my day!
Carmen and Michelle were very professional, helpful and very nice! Great customer service! We loved it
Great place to get a storage unit when needed. I had mine for almost a year. Never had a problem with the workers Carmen and Michelle, both very helpful and great when needing to get something done. Would highly recommend this storage place to anyone who needs one.
The staff at this location did an amazing job helping me move in to a unit on very short notice. To booking it over the phone and the helpful team, especially Jose, who handled the paper work, they made it a very stress free experience. Thank you all very much, keep up the good work.