Public Storage Self-Storage Units at 227 Simpson Rd, Kissimmee, FL

Thieves. Not very honest.

Amy did great answering all of the questions that I had about a unit, very helpful and kind!

Lidia esa very helpful! She herpes us yo do a transfer, and explained to us everything!thanks lidia

Sharieka was helpful i was lost finding my space until i seen her she was incredible excellent young lady

Shaieka was amazing because the machine could not help me complete my rental but this lady stopped what she was doing and helped me get the unit I needed today. Very amazing customer service and friendly service Sharieka was the best.

Sharieka was awesome! She help me unlock my storage and everything she was AWESOME! She teach me and help how to unlocked, BEST PERSON EVER! Awesome customer service.

Jahaira is really lovely and although she was leaning to go to another property she stopped to help me with my needs, I really appreciate her help

Sharieka has been helpful from day one with everything and any issue I need. Coral was friendly as well. Both of them are incredible.

Sharieka and Coral are absolutely amazing! We highly recommend the storage unit!

Awesome service from Jahaira and Sharieka today they were very helpful

Muy amables

Excelente servicio y cómodos precios

I went to see the property in person & was fortunate to meet Sharieka right when I arrived. I had previously read so many glowing reviews about her customer service & after spending time with her I can personally attest that she deserves all the praise! ~ She was friendly & welcoming, answered every question I asked, explained details about all aspects of utilizing the facility & made me feel very confident about my decision to rent a unit. THANK YOU!!

excellent

Nasty, disgusting, worst location. Wish I could give this place 0 stars. It should be shut down and demolished. Rented a unit in December, the unit is damp, had issues with the door, lever, looks like someone tried to cut into the back of the unit. There’s no property manager onsite. There’s homeless people that sleep there, broken beer bottles and trash everywhere. It’s definitely not a safe location. There are people that work on their cars there, they take up the space outside their units running illegal mechanic shops, leaving no room for moving vans or other cars to get through. There are so many other storage facilities around that are ran much better, they are cleaner, and safe. Don’t go to this location, it’s a complete dump.

Servicio al cliente super

This place is a joke!!! They have no consideration of their customers. The live agent is no help, very inconvenient. I do not recommend this location. 👎

Sharieka was amazing with her energy and service today with my questions

Thr service provided by sharieka was outstanding and she was very helpful

Sharieka is absolutely amazing! My mother has had a unit at this location for 20 years, five years ago she passed away, and we turned in all the appropriate paperwork to make sure my brother and I had access. Recently, I went to get some things out of the storage unit and found a company security lock on the unit. Come to find out the district manager, never approved all of the paperwork to give us access even though we’ve been accessing the unit for many years.Sharieka Went above and beyond to make sure that everything got approved immediately after seeing the paperwork was in the system and allowed me access to my unit.

This place is horrible RAT infected, 5 dead RATS in my unit disgusting,, they call really fast when you own money , I have 4 days calling regarding this matter nobody answer, so don’t do business here !!!!!!

Kynaisha was super helpful and friendly while helping set and finalize everything with my new unit!!! Very friendly staff!

I booked a unit online. The following day, i was called 3 times to ask if i wanted to confirm my unit. I said that i did all three times. I was told that i was good to go. I booked a 5 x 10 outside unit. I drove up to the storage the day of move in and did not have a code to get in. I went inside and there was a machine instead of a person. I was told that my unit was no longer available and prices had gone up. I argued that i already had a unit number asigned and the person shown on the machine said that she would get me a comparable unit. This process all took about 20 minutes while i had an hourly worker waitibg for me outside to help me unload my truck. When i got the unit number we drove around for 20 minutes and could not find the unit numbered 078. I called the number given on the email. Someone answered and told me that they were there in person and could help me locate the unit but that was all that they were allowed to do. They took me to what was an inside unit which had no signage at all to it, and no rolling carts to move my stuff. As i did not have a dolly with me, i told them to cancel my reservation as this was not what i booked. The place was a bit of a miss with dents in buildings, and homeless people with a dog sheltering in a unit. I would suggest you look elsewhere if you want personal service and a nice clean storage place. 40 minutes wait after driving 2 hours and i had to go and find a different place to store my items. I will not be back and i want a refund of anything charged. All i did was drive in and drive out again.

Este negocio lleva años aquí en osceola y tienen la experiencia apropiada.

Stephanie was great on helping me with my transfer. Awesome customer service!!

Came to verify if my account was paid off in the system because I had a lock on my unit , on Simpson rd knocked on the door the lady did not come out to help and I came to Buenaventura and Kynaisha helped me verify and assist with my issue , great customer service thank you so much for her patience .

Sharieka is an incredible person with a friendly attitude and smile

Sharieka stayed after work hours to help me get into the storage space i needed because i was told by customer service the unit they suggested was to small and sharieka came in and helped me get to the right space she was incredibly friendly and helpful. I wish i could give her 10 stars ⭐️

Kynaisha was excellent she explained all the services,fees, and showed the unit definitely great customer service. Feel confident in renting my very first unit!

Sharieka is amazing with the help she provided today. Very pleased with the service.

The best of the best is Sharieka she is so helpful and courteous with a smiling face

Lidia es phenomenal, me ayudo con mi espacio en buenaventura y simpson.

I really enjoyed my time here at Public Storage because Sharieka always made me feel welcome with her friendly attitude and helpful suggestions

Sharieka, Jahaira and Janae were very welcoming and friendly with helping me with my storage needs.

I was satisfied with the service from Leslie and Sharieka

Sharieka Was Amazing. She Made sure i had a hassle free process and made sure i had everything i needed and answered all my Questions. Don’t hesitate to stop in and work with Sharieka

Sharieka and Janae made my rental experience awesome today

Fantastic service today these ladies are awesome

Sharieka was great and helped me out with a transfer since today was the only day I had the moving truck

Sharieka was very heliófila today

The ladies in the office were incredibly nice and helpful with the service provided today

Thank you so much for your wonderful help we really appreciate your help and customer service thank you I really do recommend you guys Sharieka & Janae.