Public Storage Self-Storage Units at 227 Simpson Rd, Kissimmee, FL

This place is horrible RAT infected, 5 dead RATS in my unit disgusting,, they call really fast when you own money , I have 4 days calling regarding this matter nobody answer, so don’t do business here !!!!!!

Kynaisha was super helpful and friendly while helping set and finalize everything with my new unit!!! Very friendly staff!

I booked a unit online. The following day, i was called 3 times to ask if i wanted to confirm my unit. I said that i did all three times. I was told that i was good to go. I booked a 5 x 10 outside unit. I drove up to the storage the day of move in and did not have a code to get in. I went inside and there was a machine instead of a person. I was told that my unit was no longer available and prices had gone up. I argued that i already had a unit number asigned and the person shown on the machine said that she would get me a comparable unit. This process all took about 20 minutes while i had an hourly worker waitibg for me outside to help me unload my truck. When i got the unit number we drove around for 20 minutes and could not find the unit numbered 078. I called the number given on the email. Someone answered and told me that they were there in person and could help me locate the unit but that was all that they were allowed to do. They took me to what was an inside unit which had no signage at all to it, and no rolling carts to move my stuff. As i did not have a dolly with me, i told them to cancel my reservation as this was not what i booked. The place was a bit of a miss with dents in buildings, and homeless people with a dog sheltering in a unit. I would suggest you look elsewhere if you want personal service and a nice clean storage place. 40 minutes wait after driving 2 hours and i had to go and find a different place to store my items. I will not be back and i want a refund of anything charged. All i did was drive in and drive out again.

Este negocio lleva años aquí en osceola y tienen la experiencia apropiada.

Came to verify if my account was paid off in the system because I had a lock on my unit , on Simpson rd knocked on the door the lady did not come out to help and I came to Buenaventura and Kynaisha helped me verify and assist with my issue , great customer service thank you so much for her patience .

Stephanie was great on helping me with my transfer. Awesome customer service!!

Sharieka is an incredible person with a friendly attitude and smile

Sharieka stayed after work hours to help me get into the storage space i needed because i was told by customer service the unit they suggested was to small and sharieka came in and helped me get to the right space she was incredibly friendly and helpful. I wish i could give her 10 stars ⭐️

Kynaisha was excellent she explained all the services,fees, and showed the unit definitely great customer service. Feel confident in renting my very first unit!

Sharieka is amazing with the help she provided today. Very pleased with the service.

The best of the best is Sharieka she is so helpful and courteous with a smiling face

Lidia es phenomenal, me ayudo con mi espacio en buenaventura y simpson.

I really enjoyed my time here at Public Storage because Sharieka always made me feel welcome with her friendly attitude and helpful suggestions

Sharieka, Jahaira and Janae were very welcoming and friendly with helping me with my storage needs.

I was satisfied with the service from Leslie and Sharieka

Sharieka Was Amazing. She Made sure i had a hassle free process and made sure i had everything i needed and answered all my Questions. Don’t hesitate to stop in and work with Sharieka

Fantastic service today these ladies are awesome

Sharieka and Janae made my rental experience awesome today

Excelente servicio Sharieka and Janae

Janae and sharieka was the best and provided great service with smiling faces

Thank you so much for your wonderful help we really appreciate your help and customer service thank you I really do recommend you guys Sharieka & Janae.

The ladies in the office were incredibly nice and helpful with the service provided today

Sharieka was very heliófila today

Sharieka was great and helped me out with a transfer since today was the only day I had the moving truck

Great service at this location !!!

My experience at this place was great.

Great service here and the customer service is wonderful, I definitely recommend

I needed assistance with little time to spare. Sharieka Lewis a manager was exceptional. She completely understood and had empathy. Her customer service was one of the best I’ve ever seen. She was friendly, efficient, swift, and knowledgeable. The experience was fun n pleasant.

Sharieka and Janae was helpful with my storage needs

My experience today was incredible because Sharieka was friendly, attentive and helpful

I am willing to bet the majority of reviews for this place are people who have been paid or fraudulent and made by individuals within the company. I blindly rented a unit here via their website. Prior to doing show I showed up to the location to attempt to see the property and a unit I was interested in (within their listed business hours) and what a shocker - the office was closed. We proceeded to book a unit anyway as we are on a deadline with our move. Come move in day (a Wednesday), I decide once again I am going to pass by so I may learn the route to my unit and assess it. Once again attempt to go to the office so that I may get directions to find my unit - SHOCKER! No one is in the office and it is locked. I call the number listed on the door and get sent to a voicemail. I decide to find the unit on my own. After locating the building, the moment I enter there are dead water bugs (palmetto bugs) and other kinds of critters in front of the doors to the units. I head to the office one last time, still no one within. At this point I’ve made the decision I won’t be moving into this unit or facility as there is never anyone around for assistance and given the conditions of what “indoor” looked like, I might as well store my belongings directly outside. I cancel my unit over the phone with customer service and am told that I will only be receiving a refund on the rent and lock. Initially I had not noticed the admin fee aka the “move in fee” is non-refundable. I kindly asked if there could be an exception in this case as I had not moved in, the conditions of the interior were disgusting, and could never receive assistance on site. They are hell bent on keeping your “move in” fee, refused to acknowledge the nasty conditions of their location, and lack of customer service. I could care less if this is listed as non-refundable on the agreement - DO BETTER and make exceptions for customers who have had nothing but horrible experiences in attempting to rent a unit from you and customers who never moved in, in the first place. I will never rent from Public Storage moving forward and would never recommend this company to anyone.

Sharieka provided me with great service today at public storage

The associate made my day I believe her name is sharieka I came at a timing being over whelmed and her assistance and guidance of understanding with helping me with my storage gave me such a security. It's a blessing to have her at the Public Storage thank you Sharieka keep up the great work and wonderful smile.

Great experience today Sharieka was friendly and helpful

I’m very happy with the service Sharieka provided. I was not going to rent today but she helped me get the right space at an incredible price. Go see her if you need a space she will hook you up

Sharieka was increíble today

Amazing customer service from sSharieka best customer service I've had at any location!! Definitely will recommend this location to others!!!

The store manager at 227 Simpson rd Shainiki was amazing

Very good customer service

Sharieka was helpful today

Great service today from Sharieka

Sharieka is amazing great customer service rep with a great personality. She is very helpful and quick with resolving any storage needs and reservations! Thanks again!!

Jahaira is a wonderful district manager and made my rental and check out process so easy! I rented from KY for my daughter while she was at Disney College ProgrAm. Easy access and great facilities. This protective dad recommends this location for your storage needs!

To who it may concern I Jannette a client of public storage would like to state a certified that Stephanie was an excellent customer service agent with awesome personality very helpful and very Knowledgeable on her field , loved her , would recommend her and this location to all Mt family and friends. Sincerely Mrs.Rodriguez

Everyone needs to come here it was an amazing experience and definitely recommending to everyone

Great service today by sharieka she rocks

I enjoyed my time at this location sharieka was always there to help and very professional

I am always pleased with the service Sharieka provided she is awesome

Sharieka & Stephanie are awesome!! Got me set up with renting a unit on short notice! Thank you soooooo very much!

Stephanie and Sharieka was very friendly and provided amazing service

Great experience with Sharieka today. The service was increíble

Came in to check prices and Stephanie was great and very helpful, got me set up with the proper size for what I was storing and I was in my way quickly. Thanks Stephanie for the awesome and quick service!

Awesome service today thanks sharieka

Great friendly service by Sharieka today

My family and I just moved from Atlanta, and we needed a nice clean storage unit to store our stuff. The manager Sharieka was extremely friendly and helpful she went the extra mile to make sure we got the perfect unit for our needs! She’s absolutely the best!

Staff is so helpful always! Definitely recommend using this storage facility. The app makes it convenient to come in and out and very user friendly. Grounds are clean, storage units are clean. Great prices too!

Amazing best services in town

Very friendly and helpful staff at this location. I will definitely use them again in the future for any storage needs.

Great and helpful costumer service

The ladies at the front desk was helpful and helped me download the app and it is very convenient

Stephanie and Sharieka guided me to the perfect storage at a great price.

The ladies Sharieka and Stephanie were amazing with the care they provided today. I recommend this location if you looking for a storage

Sharieka and Stephanie provided amazing service

Sharieka and Stephanie helped me out today and the property is always clean and smells good in the office

Great service by sharieka with helping me get to the perfect space.

The experience with sharieka was fantastic she was over and beyond helpful

Great experience today with Sharieka I recommend you go see her if you need to rent a storage she will get you to the perfect space and the facility is clean

Thank you Ryan! Great service!

Sharieka provided great customer service 👍

Great customer service ! I would definitely recommend this place 10/10 Sharieka helped me out through the process and made everything so easy .

Very pleased with the service Sharieka provided today

Awesome experience and nice clean storage space

Sharieka was extremely helpful with everything I needed. From making a reservation for the space I needed with giving me all the price info over the phone. When I made it to the office, she made the process very easy to sign up for my unit

Experiencia excelente per sharieka

Great friendly service

Sharieka provided great service and helped us find the best size storage space. I recommend this storage facility!

Great service today sharieka helped me with the app

Thanks ryan

Very resourceful person

The service at public storage was excellent and Sharieka is alwys willing to help with any questions.

Sharieka is wonderful and always willing to help

Sharieka is very nice and I recommend her to anyone looking for storage

Sharieka definitely helped us out and was very nice and respectful. Definitely great service.

The service at this location is outstanding and Sharieka always very nice. Plus the office and property is super clean

If you happen to be looking for a unit, I highly recommend the Simpson location. Ryan was very helpful in finding us the right size unit and making suggestions to make sure our belongings remain in the best condition while being stored. He was able to answer all of our questions about insurance and climate control as well. I appreciate the wonderful customer service.

Experiencia esa excelente sharieka

The service today was excellent thanks Sharieka

Sharieka was beyond helpful and super friendly this lady knows her stuff go see her if you need to rent a parking space

The young lady Sharieka is always helpful and very attentive with everyone

Yaquira y Ryan Fueron my amables y cordials. Les recomiendo!!

Sharika offered amazing customer service. She was very knowledgeable and helpful.

Sharieka and Leslie have been the best help with renting a storage today they were very knowledgeable and friendly

Thank you Shareika, nice and knowledgable

Good and fast Services Thank you 🙏🏻

Excelente servicio y muy amable Ryan

Sharieka was very helpful with learning the app

Thanks Ryan. Appreciate the help. Very professional and customer oriented!

Ryan was super caring, friendly, patient, and understanding of my needs and budget. This location has a very friendly atmosphere. Thank you

Sharieka is awesome, Ryan also very professional. Great customer service

Shareka and Ryan were the best and most service oriented. They went above and beyond with me and I am forever thankful

Great Service.

Gracias Ryan y sharieka!

Sharieka was very respectful and professional. She help me today getting the storage that I was looking for.

Shareika is so helpful and nice! She went above and beyond

Went in today 2/18 to rent a storage place and Sharieka and Ryan made me feel welcome. They a perfect duo, there profesional and friendly were great. Thank you so much guys

Thank you Sharika and Ryan! You guys are wonderful!

Sherieka was super helpful I had forgotten my entry code she help me get my code and set up my mobile access

Ryan and Sharieka were amazing and I would recommend this place to anyone

Sharieka and Ryan were incredible and they helped me get the perfect space today

Sharieka was amazing explaining all the information we needed and clarifying all our questions. She has excellent customer service and was very welcoming. Definitely recommend!!!!

This was my first time coming to Public Storage and I had a great experience. Yaquira was very helpful and the facility was very clean . Thank you Yaquira.

Yaquira did an excellent job ,She is very kind and friendly. Excellent customer service and the facility is clean thank you yaquira

Very helpful very dedicated love the customer service definitely recommend

Sharieka was the best good customer service

Sharieka was wonderful. Best costumer service ever. I left feeling extremely informed and confident in leaving my belongings.

Sharieka was very helpful and i appreciate all her answers to my question

Sharieka is increíble

Sharieka is the best ever, and her property is super clean

I love the service Sharieka provided today at public storage. She was great

Sharika was fantastic helping me get set up with my unit. I am a return customer to the site and as always they’re very friendly and extremely helpful. I recommend this storage location to anyone looking for friendly service.

The service provided today by sharieka was magnificent

Sharieka is the best she helped me get the perfect space today

Sharieka help us out, showed us which unit best fit for amount of items that was carried onto the uhual

Sharieka and Yaquria were awesome

Customer service is a huge deal for me and this place has that warming welcoming from Sharieka in the front office she's awesome.

The service today was on point Sharieka and Rey were very attentive and helpful

Sharieka and Rey were very helpful today with Down loading the app

The ladies at public storage Sharieka and Marist’s were very attentive and helpful they were incredible

Great experience with Sharieka today she was incredible

Awesome service by sharieka everyone I come in to the office

My experience at public storage today was amazing Sharieka made the process easy and most of all she was very friendly

Sharieka and Maridys were very helpful and friendly

They were very professional,courtesy and knowledgeable of their jobs made me feel very comfortable throughout the process

Great friendly service! Efficient and genuine.

Sharieka and Maridys were the best today at public storage these ladys are awesome

Awesome service Sharieka provided me with today. She is incredible

Very satisfied with the service I received at public storage on Simpson road from Sharieka. Very friendly and has a great attitude.

Sharieka Was great

Great to see Sharieka anytime I have to stop by the office

Excelente servicio de sharieka

Sharieka is very helpful and she provided 5 Star service and very friendly

Sharieka was awesome today and has a great personality

I did the online rental and needed help with some questions. I went inside and met Sharieka she was wonderful with helping me. I wish I could give her 10 stars. Go see her if you are looking for a storage.

Kalee was absolutely fantastic on her service She was awesome

The best experience today with sharieka she was incredible and very friendly

Gracias Sharieka, eres una excelente trabajadora. Muchas gracias por ayúdame!

Sharieka is very friendly and professional she treats everyone with respect

The very best experience at public storage with Sharieka and Jahaira

Sharieka was an absolute doll. She walked us through the whole process and was very helpful.

The experience I had today was awesome sharieka was helpful

Sharieka was so helpful and patience with us! She’s the best!!!

Sharieka was the best with a great personality

Sharieka was excelente

Excelente servicio de sharieka

Sharieka and Julia were awesome

today sharieka and Julia was very helpful with my storage needs

Sharieka was very nice and helped me to get a great unit I would recommend her if you are looking to rent a storage

Amazing service!!! Absolutely easy and friendly! And secure ! Highly recommend! ☺️

Sharieka was awesome. Elaborated every detail I needed to know about keys, secretly and fees. Super helpful and friendly

Shareika was super nice and very helpful xoxo

Sharieka helped me find the perfect space for my items. She is very helpful.

I was overjoyed by the experience I received from Sharieka and Stephanie those ladies were awesome

Buen trato. Precio moderados

Outstanding customer service ...quick and professional... Definitely recommend public storage on Simpson road thanks to..sharieka

Awesome place to to get a storage the wonderful lady Sharieka who help me was great and extremely helpful. Definitely would recommend to friends and family

Excellent service today by Sharieka she was great 👍

The service provided today by Sharieka was incredible she has great customer service.

Sharieka was very kind and helpful

I am always pleased to stop by and pay my bill with Sharieka she is always friendly

Sharieka is an excellent person, she's the best, she explained everything step by step, she treated you like family. Best experience ever

Sharieka Is professional 100% customerservice a smile in everything she does very courteous

Sharieka was very kind and helped us with our storage needs quickly and she provided excellent customer service

Sharika is awesome! I was in the process of moving my stuff out of my storage and she was very sweet. Although the move was stressful, her positive vibes made it easy for me. Such great service.

Very satisfied with Sharieka she made me feel comfortable leaving my items at the facility. She needs 10 stars for her vibrant personality and customer service.

Sharieka has been very helpful and she helped me download the public storage app.

Service by sharieka was great

The best and chip

Sharieka was friendly and very attentive to help me with my storage needs

Sharieka went over and beyond with her service today she was a blessing

Clean unites and great staff.

Excellent service from sharieka at public storage she has the best attitude and is very professional and keeps a smile on her face

Sharika was amazing she always has the best service and with a smile she is always very sweet.. great service 🙏😁

Sharika is great always makes us feel at home and very sweet lady.. always is a pleasure seeing her 🙏

The service and attention from Sharieka was out of sight she is incredible

Service was excellent I was very pleased with Sharieka and Julia help on renting a unit

Sharieka. Was awesome very helpful.

Julia is great employee

recibes excelente servicio Sharieka y Julia

Sharieka is amazing and very friendly with excellent customer service skills.

Ms. Sharieka, was amazing with helping with the unit today.

Sharieka Helped me out amazingly! Great customer service! Whole process went by fairly quick and professional, Sure does know what to do to help out a customer!

The best experience at a storage facility thanks to Sharieka and Julia. They were friendly

Sharieka was amazing and super helpful!

Very friendly and professional

I was over joyed by the service provided at public storage Sharieka was the best and deserves 10 stars for her customer service skills

Sharieka was a very nice person, she helped us with all the instructions to access to the storage 👍🏻👍🏻👍🏻

The service by Sharieka was magnificent she helped me install the app which is so convenient

Sharieka and Julia provided amazing service today

Sharieka she is amazing, she is very patient and she help me. Good costumer service. We need more people like her.

Sharieka was awesome

Very good service and nice client attention. Sharieka was very nice and explained our options very detailed

Amazing experience did exactly everything shareika could do. Awesome customer service 🤞🏽

Very friendly and helpful staff with clean units

Awesome service by sharieka I was very satisfied with her service and friendliness

My first time at Publix storage on Simpson rd. in Kissimmee. I must say customer service was excellent and helpful and informative and Sharieke Explained everything and gave me options Im a happy customer.

Sharieka was very quick and efficient and helpful

I was helped by Sherika, and I am so grateful to her. She was very helpfull, nice and so respecfull towards me and my situation. Thank you very much and GOD Bless you always.

Sharieka deserve 10 stars she is very helpful and friendly

Sharieka, was awesome... friendly and very informative.. great customer service..

Thank you Sharieka for staying past hours to help me you deserve 10 stars

The ladies in the front were amazing

Best experience ever, Sharieka was an amazing employee, she was very helpful and friendly. 100% recommended

Excelente servicio de Sharieka

Sharieka , she so professional , we came to looking for a unit and she took time to explain step by step , the process we was super happy with our results . Keep the good work , good thing come for good people like you Amazing customers service .. thank you so much again .

Sharieka was excellent very polite and knowledgeable on this matter. Love how happy and friendly she was. I’ll recommended for good customer service

I was running very late to the location and miss Sharieka stood just so we can get our unit. The customer service was phenomenal very knowledgeable and friendly. Thank u so much for helping me get this 10 x10 quickly so I can have a unit for the day.

Sharieka was so helpful. She was an amazing attitude.

I was overwhelmed with the service Sharieka provide was out of sight. She has great customer service skills I give her ten stars

I was totally overwhelmed by the service by Sharieka she knows her job well and the place is extremely clean

The help in the office from Sharieka was totally amazing

Extremely clean and friendly customer service. Sharieka, was very helpful and informative. I appreciate the step by step help. Truly recommend using them!!!

Sharieka was amazing and she totally explained the whole process and she was very nice and friendly

This was the best rental process sharieka was awesome and friendly

Sharieka is super friendly and very helpful totally amazing customer service.

Best of workers really friendly and great to talk to

Sharieka had amazing customer service. I will recommend her to everybody I know.

Sharieka tiene excelente atención al cliente, sabe como satisfacer las necesidades. Es clara y concisa para dar la información y es muy efectiva en dar la información correcta y sin engaños. Utilizó este storage hace más de 5 años y nunca he tenido ningún problema. Excelente servicio

I stopped by this location to check prices and Sharieka was so helpful I will definitely return when I’m ready to rent she was very friendly

Sharieka was great! Very helpful!

Sharieka it’s amazing!! Great customer service!! Definitely will recommend to others!!!

Sharieka was totally helpful and answered all my questions and the office is very clean

The experience with Sharieka at public storage was very delightful she is the best and overall the customer service provided was great

Great service by sharieka she is very friendly

Sharieka was amazing! She walked us through all the process, super professional and friendly!! Thank you !!

The service by sharieka was great she was very helpful

I enjoyed the quick process by Sharieka

Sharieka helped us out so well. She’s extremely passionate about her job. We couldn’t ask for better help. Thank you SHARIEKA!!!!

I loved her she made everything so easy.i wish more people were luke her

Best experience; best menager Era; she always smile and helpful, very professional, very happy, I love this place

Awesome service by Sharieka I would recommend to see her if you are looking for a storage

The service here by sharieka was outstanding

Sharieka was very helpful and nice I would recommend her to anyone looking for a storage

The service Sharieka provides is amazing

Sharieka was totally helpful with my storage needs

I was surprised to hang such a pleasant experience with Sharieka this girl is amazing and very knowledgeable about the units

I had the best experience at public storage on Simpson road Sharieka was the BEST

Very personable staff and helpful. Storage in the area can be very hard to find and when you find it, it can be expensive. Not the case here as it is reasonably priced. The drawback is that it's an hour away from our stay.

The best service was provided by Sharieka i’m happy from the service she gave me and my wife

Excellent customer service from Sharieka at this location. Office was clean and well organized .She took her time to explain and answer any question I had ,very friendly.Would definitely recommend this Storage for rentals.

Sharieka is very nice she took care of my storage needs

Isaiah was very helpful and patient.he asked the right questions and was very knowledgeable and was able to direct me to the proper size unit. Hard to find good help and a worker who takes pride in there work.i should be back in a couple of months to upgrade and hope he is still working at this location.

I received the best service by Sharieka. She really is very helpful and answered all my questions

Excelente servicio para Sharieka

Needed a bigger space and Sharieka found me the perfect spot she is AMAZING

I had a great experience with Sharieka at the front desk. She is an incredible young lady and the property was very clean. I was impressed

Very pleased to have received great service by Sharieka

Era was incredible !!! Great customer service.

I think Sharieka is the best overall her knowledge and personality is perfect and the facility is very clean

Sharieka is fantastic

Couldn’t get in and Sharieka in the office help me download the app now I can use my phone to get to my unit

I have thoroughly enjoyed the help I received from Sharieka at the Public Storage here on Simpson road. She is very professional and personable; she is very helpful and set me up with a unit so quickly and easily. She is awesome, and she made my first time getting storage unit so easy!

The lady in the office is wonderful her name is sharieka. Very helpful as well

Sharieka was a great help, customer service on point, and was pleasant to be helped. Feel safe of renting a unit.

Sharieka was amazing and helped us get a great storage unit.

I had great Service by Sharieka She is incredible

Sharieka was AMAZING. Great customer service and very patient on trying to help us find a good spot.

Shareika was very helpful and knowledgeable and made our experience a pleasureful experience. She took the time to walk us through the overall process and explained details and made sure we understood the process. I strongly recommend anyone that’s looking for a storage facility to come over and see shareika.

Era was great

Why are these people dramatically charging $70 more a month during a whole pandemic!!!!!! 😱😱😱😱😥😥😥😥 Whyyyyyyyyyyyyyyyyyy????? I can't eat!!!!

I received awesome servicié by Sharieka

Great service by Sharieka she is an amazing worker and the place is very clean

Sharieka is awesome and very sweet

The service by Sharieka was awesome especially her friendly personality

Sharieka is excellent

Had a great experience at Public storage Thanks to Era, who attending me. Very Professional, and courteous. She went beyond and more to meet my needs for a storage unit and I'm proud to say that I would not store my things anywhere else but here. Good job Public Storage at 227 Simpson Rd.

Era was great and supper helful I recomend this place hands down

Best costumer service ever. Era an amazing employee. Very kind and helpful.

The best Manger Era to the rescue for my storage needs! Thank you so much.

Very nice place.

Era,es muy atenta conmigo y un buen servicio al cliente

My experience with Gina was fenomina, she Explain everything by detail and took the time to Guide me through the policy off the Public Storage. She even walk me through the application on line with out questions. Thank you Gina for your time and effort.

Great service! Thank you Gina!

Gina was extremely thorough and diligent and went through her whole presentation with a smile. She is an asset to your company.

GINA GINA GINA fantastic customer service helpful with all my meeds had a problem she had a solution fantastic storage and location recommended to alll

Gina has excellent customer service skills in getting Public Storage customers their need of services. Good job!!

Sharieka at the front desk is very helpful and sweet she is awesome

Donde puedo ver precios y tamaños?

Thank you Gina for all the help and being so knowledgeable you really were so great, and I will be sure to recommend this location to all my friends and family.

Gina is awesome she is very helpful and take her time helping making sure u r taken care.

Gina is absolutely amazing and so helpful with all of our needs!

Very professional and helpful. Thank you Gina

Great service

Gina is great at what she does and service is great

Excellent Customer Service! Lidia was professional and friendly.

Great Service and Super nice Staff. Highly recommended

Great place to store your things

Great clean place to store

Gracias Gina muy amable

I just relocate from San Antonio, Texas and when I filled the application for Public Storage over the telephone the representative told me that my 6x10 utility trailer will fit on a 10x30 storage unit. I got to Florida after open hours and It was raining. To my surprise she was wrong and I have to leave my trailer outside in the rain after paying so much for the unit. I was really up set. Following morning I went to talk to Gina of 227 Simpson Rd and Explained the situation. She was so helpful. Gave me a smaller unit and help me with the paperwork. She took her time to explain and fix the problem. She was the 1st person I meet when I got to Kissimmee and her attitude, together with costumer service help me to deal with all my stress due to relocation or at least some of it!!!!. If you have storage needs give her a call and you will be in great hands... thank you Gina

Gina came to my rescue this morning🙏 The email of rent changing in June got by me and she helped with late fee and went above and beyond threw the whole call😇 Very Thankful for Miss Gina 😇

My experience with Mrs . Gina was quick, excellent, and her customer service was awesome. Very helpful and knowledgeable. Thank you very much.

Gina was great and beyond helpful to my needs. Costumer Service was phenomenal and a breath of fresh air. Definitely would recommend this storage business to anyone!!! Thank you Gina!

Went yesterday to rent a storage space and was attended by Luis. He was super helpful and friendly. We weren’t sure what size space we needed but Luis helped us out and was knowledgeable about what other locations had available as what we needed was unavailable at this location. I would definitely recommend this place based on the customer service we received.

I have rented here a couple of times and i can say im very happy with the Customer Service, they are very professional and help you select the unit that is best for you..Also thank You Luis for all your help with my rental unit..

The service is excellent at this location. I appreciate how attentive the staff is and how knowledgeable about the procedures and facility

I want thank Gina for being kind on a stress out day.everything went great on getting the unit I need.and Gina was fast and very efficient.Gina made the rest of my day stress free.I will definitely recommend this location to other.

Moving is never an easy task especially when you have to downsize. I came in and Gina put me at ease by being informative, genuine and kind. She answered all of my questions and gave me the right fit space for what I needed. Thank you Gina for helping to make this transition easier.

Customer Service has always been a priority to me. Recently while shopping around for a storage unit I stopped by to see what offers were available as well as the overall safety of the location. Lynette was an absolute gem to speak with. She was very thorough with pricing information and understanding of what I need. Although I did not rent the unit just yet being that I'm still in the process of packing things up, I am definitely renting a unit from here.

My experience with Gina was the example of excellent customer service. Professional, went above and beyond to assure I knew what I would be receiving. Thanks Gina!

Gina!

The places was nice the worker was very nice as well and thank you era for you service 😁

Very professional and friendly service! The facility was clean, and Gina was very kind. She answered all questions I had and maintained great conversation. I was highly impressed and would recommend this place to anyone!

As soon as walking into Public Storage Gina Martin greeting was so welcoming and she was ready to insist me and help me on getting the informatin of getting my family member a storage unit

Very fast, friendly and accurate service by Gina. She covered all questions I had and then some. I felt comfortable and safe. Office was clean and we both wore a mask as required.

Definitely not 1$ month as advertise. I pay online and they stored my credit card information to sign me in auto pay without my permission. I paid 49$ plus 20$ for 4 days next month . Yes 20$ for four days. So the real cost was 69$. It's not bad price but it's dishonest to offer one price promotion when you will end up paying other price.

Went to Public Storage to upgrade my daughter's storage to a bigger unit. Yonia was extremely professional and, even though she was just substituting at this location for the day, she was able to quickly get us setup with a bigger unit and let us take the time to view it and answered all of our questions. It looks to be a very safe place. The property is gated and has cameras everywhere. I would definitely recommend Public Storage.