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Public Storage Self-Storage Units at 3211 San Pablo Rd S, Jacksonville, FL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
-
5'x5'Online only price$ 70/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 70 /mo $ 70Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 74/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 74 /mo $ 74Best Price Label+ one-time $29 admin feeHurry! -
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5'x5'Online only price$ 84/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 84 /mo $ 84Best Price Label+ one-time $29 admin fee2 units left! -
8'x10'Online only price$ 177/moMedium 8'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 177 /mo $ 177Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 181/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 181 /mo $ 181Best Price Label+ one-time $29 admin feeHurry! -
10'x12'Online only price$ 204/moMedium 10'x12'- elevator access
- climate controlled
- inside unit, rollup door
$ 204 /mo $ 204Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 211/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 211 /mo $ 211Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 230/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 230 /mo $ 230Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 313/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 313 /mo $ 313Best Price Label+ one-time $29 admin fee2 units left!
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Reviews ( 404)
Coleman was wonderful to work with and helped with any questions.
The staff are very helpful and so easy to work with. Facility is amazing would recommend
Ms. Kim was the most helpful and friendly professional who went above and beyond to help me today! We need more people like her in our lives!! Thank you so much!
Public Storage has been awesome and even the move out process was easy. I would recommend them to anyone.
Coleman was very helpful with moving in and out! Great space and service. Thanks Coleman!!
Absolutely loved my experience here! The staff was phenomenal—friendly, attentive, and went above and beyond to make everything perfect. Highly recommend!
Coleman goes above and beyond to make sure all our needs are met. Will always rent from Public Storage when we are in need of extra space!
I have been renting a storage unit for two years at the San Pablo location and just rented another one today. The facility is clean, well maintained and secure. Coleman is awesome and helped me with both of my reservations and rentals. He is friendly, knowledgable and good at his job. Highly recommend Public Storage.
Mr. Coleman is such a great guy he was very helpful with everything I really appreciated him…
Kim was professional and pleasant. She was very knowledgable and answered all my questions patiently. Very successful move-in.! I highly recommend.
Kim was awesome really help me out y'all need to check it out
The customer service provided was exemplary, and the storage facilities were consistently maintained in a clean and secure condition. I received assistance from Kim regarding an issue that I was unable to resolve independently.
The manager, Coleman, was very helpful & assisted me right away. The building is very clean inside & out. I'm glad I chose this location to put my belongings in.
Updated post 4/2/25
I tried to add a separate new post, but for some reason, it brought up last year's post, so I would like to add.
Coleman is the absolute best. He has always been very helpful, courteous, and friendly. He is simply amazing. If you need a storage unit, please go see Coleman...he will take care of you!!
Coleman and Kim are the absolute best!! Great customer service....they are very understanding and sympathetic....
They are GREAT!!
So clean! So friendly! Highly recommend!
Great facilities and even better staff. Always willing to help and when I needed to move to a bigger unit they made the process super easy. Never had any issues with using access code or security. Safe environment.
Great customer service at site.
Helpful and friendly. Ty again
Every experience at this facility was great! Management is top notch and I definitely refer anyone to store there stuff at this storage facility
As usual, Coleman was very helpful and knowledgeable. He always pays close attention to detail, and never fails to make every interaction very pleasant.
Coleman Was very helpful when I arrived he didn't hesitate to assist me and show me how everything works Coleman is the guy to look for every time you come to public storage on San Pablo
Coleman was very helpful and knowledgeable manager
Coleman was very helpful and the facility is nice. Highly recommend.
I went in the store today looking for a box to mail a large picture. All of them were too big, but Coleman helped me figure out how to make my own box. Coleman was very professional, funny, and helpful. Thanks for making a stressful situation easier.
I’ve used several public storage locations over the years, but this location is definitely the friendliest and the most customer service oriented that I’ve experience. Coleman really tries to accommodate his customers and do everything possible to make moving and storing As easy and hassle free as possible. And he has a good taste in the music 💃
Great customer service and professionalism. Thank you for all your assistance with finding a safe storage location for my personal possessions.
Just have to shout out Coleman who helped me get all set up yesterday! He answered all my questions (which were ALOT) and made sure I knew exactly how to access everthing. The great customer service as well as the cleanliness of the grounds (inside and outside) confirmed I was choosing the right facility for my needs.
Mr Coleman was very helpful.
Coleman has exceptional customer service and enjoyed speaking with him!!!
There was an issue with the door in the unit I was assigned. Kim was fantastic in getting me switched over to an equivalent space and made sure that all went smoothly with the new unit. The facility is clean and conveniently located, and I believe it will meet my needs.
Colman is a great guy to deal with at public storage on
Coleman is the "BEST". He is very professional and was a delight to work with.
Coleman made renting the unit so easy. He made me feel comfortable and he was more than helpful with me because of my limited eyesight. I would highly recommend this storage site.
Today was another move day and I needed to go up one size on my unit. Coleman, as always, is a welcoming and friendly face and takes great care of his customers. Transferring units was a smooth process! Highly recommend this facility thanks to an always positive experience with Coleman!
Coleman was extremely helpful and made the whole process very easy. Many thanks.
Kim was very helpful and answer all the questions I had.
The staff was so lovely and helpful! It was easy to rent, I definitely recommend.
Coleman was a great and very helpful with renting a unit.
Kim and Coleman are so great at this location. Highly recommend this storage facility. And it doesn't hurt that Coleman is a cutie!
Mr Colman was unbelievably helpful when we had questions concerning our storage unit.
Our concerns were addressed and problems solved. He’s truly an asset for your company and we appreciated the service he gave us.
Lynn Shimp
Rental storage customer
Great experience at this location. Clean, safe facility. Wouldn’t want to go anywhere else. Coleman is awesome, super helpful through the whole process. 10/10
Great Service. Very friendly and accommodating staff. Great price’ nice and clean place overall! It’s easy to get in and out of the storage if you chose a unit that is not on the ground. . Mr. Coleman was a delight to encounter and answered all my questions and even went beyond to make sure we chose right unit and suggested an efficient way to store our items! I will recommend to anyone!
Kim was extremely helpful. Great personality and customer service!
The manager Coleman is a delight he was there every step of the way even helped us move into a different unit when the one we originally got was too small super caring guy great facility clean and safe five stars would recommend
I move around a lot and this is one of the nicest and cleanest facilities I have ever used. Also, the manager Coleman (like the cooler) is terrific. Great deal with and handled all my issues with ease. I had to convert to a larger unit on the day of move in and he had it done in minutes, second he mentioned going to lunch and since I was waiting for the movers I asked about places nearby I could grab something since I had no time that day to eat... He offered to grab me something while he was out and even suggested an affordable combo option that was perfect. Coleman really goes out of his way to help out and is simply a nice person. Even before I moved in he dealt with numerous phone calls from me since I was 3 hours away and gave my sister a tour of the facility so she could provide feedback to me. Overall, you can't go wrong here and won't be disappointed. Very secure, too.
Coleman showed me two units. I was impressed with how clean the entire building is! You can eat off the floor! Coleman also did a great job answering my questions.
Great experience with Coleman at the Front Office of the San Pablo and Beach location. I had some concerns about my unit and he addressed them immediately to my satisfaction.
Friendly staff helpful and very pleasant
My experience with Public Storage has been nothing but exceptional. This was my first time ever, having to rent a storage unit and I must say, Mr. Coleman has went above and beyond to assist me. Anytime I’ve called and missed him, he has always returned my calls. If I had any type of issue with billing, my unit, or some type of service, he never hesitated to help me. If ever in the future if I need to store any of my belongings, I don’t care what side of town I may live on, I will always come to this location for assistance. I highly recommend the San Pablo Public Storage location.
Great communication and patience with account updates.
I had great service from Coleman. He keeps the property supah clean 😇
I feel like going to drop something off or pick something up at my storage unit is a chore sometimes, but Coleman always brightens my day when I run into him in the hallways. 10/10 service and I look forward to going there.
Recently rented a storage unit at Public Storage on San Pablo Wasn’t sure how this would go but Coleman put me at ease and the entire rental process was totally seamless. Thank you; Coleman.
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I called earlier about an issue with my account and Coleman helped me out. He was super sweet and friendly and helpful. I really appreciate his excellent customer service.
I've been renting here and I totally recomend this place thanks to Coleman. He has really helped me and my family find the right storage unit.
We moved from NY to San Pablo Road in Jacksonville FL with a 3 bedroom house of belongings in tow. We looked at many storage facilities and compared prices. We decided on Public Storage on San Pablo Road because of our dealings with the Manager, Coleman. Wow, what a knowledgeable guy, so helpful and always available to help. We had no idea how much space we would need and he advised us on the perfect unit. Another impressive thing about the facility and Coleman is he keeps the place sparkling. So impressed with the way the outside and inside is kept. We appreciate Public Storage keeping our belongings safe and for all of Coleman’s help🤗
I rented a unit and realized I needed a bigger one. I went to the office and Coleman made my switch super easy and seamless. Great guy
Colman was great
Public Storage is very clean and staff is great. Helpful every step of the way. As I needed to downsize storage units I was given amazing customer service. They got me into a unit to fit the stuff I had and fit better with my budget.
Mr. Coleman was very helpful and got me the best unit on the 1st floor that he could.
Coleman was very friendly and helpful in helping us select the best unit for our family. The registration process was simple and quick and he answered all of questions thoroughly! I highly recommend the property!
I rent from here and it is actually a really good place to store your belongings! Clean with extra security and I actually know the employees by name because they are so nice, helpful, quick to respond and have no problem being seen around the property doing their job instead of hiding like ive noticed other storage employees do. Coleman and Kim, you two, are great! Thanks to you guys!
This storage unit is always kept very clean and ran very efficiently. The manager Coleman is a great guy and will go out of his way to go the extra mile.
i believe the managers name was coleman, this location was amazing. Very helpful. Cleanest facilities iv seen. Would highly recommend.
The property manager Coleman is so helpful and knowledgeable. Also his property is kept very clean.
I was happy with the service
Coleman is amazing!!! He really looks out for the best experience in your business. We have been through it with your online experience and I will always be grateful for him. Thanks again for your kindness.
My experience at public storage has been excellent. Everything is always clean and organized. After explaining my situation Coleman made sure to put me in a unit that suits my needs perfectly. I would highly recommend anyone considering renting out a unit here.
Great with Coleman but….app is a major problem
Coleman was an amazing help trying to process a reservation for an out of town location. He called Pat at another local location and they helped me through the process and took amazing care of me. They are amazing.
Coleman at Public storage is always so helpful and courteous going out of his way to facilitate a better storage experience.
Very nice, new, clean unit. Coleman helped me in person and is wonderful. He's very helpful and friendly. I recommend this location.
The units are incredibly clean as well as
the hallways. Coleman is the manager
and I cannot say enough about him. He
definitely goes above and beyond in helpfulness and excellent customer
service.
Coleman was very professional and quick! He made the rental process easy. We are so glad we choose Public Storage. And the facility is so clean and safe!
Mr. Coleman made my move in very helpful and convenient with great move in special I was also showed the unit before purchase I give 10 stars
Rented a space here while I switched apartments. Accessing the storage unit was very simple, and the space was very clean and well kept. Checking in and out was a breeze and Coleman in the front office was very helpful and knowledgeable!
Kim was absolutely amazing! Helped with all our questions. Very helpful, she showed us how to get the best rates!!
Thanks, Coleman, for being so helpful!
Our law firm has been working with Glenn and this facility here in Jacksonville, Florida for over five years now. I would suggest this storage facility to my friends and family.
Coleman did an excellent job taking care of us and the facility. He helped make the moving process quick and efficient. Guy deserves a raise!!!
I have had my unit at this location for over a year now. The office staff is always incredibly kind and helpful! I recently switched units with 0 hassle at all and was able to move units same day. Would highly recommend!
Colman is the best guy in the entire world. Helped me so much. Great place to get a unit.
Best storage facility ever. Coleman is always so helpful and accommodating.
I had the experience of talking & getting services done with Mr. Coleman very patient, kind, helpful, & informing man he was.
Coleman was absolutely great. He helped sort everything out for us and so we could get the best deal possible. Will be using them for a while.
Coleman and Kim at my new storage unit were both amazing and so helpful. They helped me find the perfect unit to fit my needs. This is a very clean business and I can’t say enough to recommend it.
Coleman thank you! You were super helpful during my move in/move out process. You made the place feel comfortable! Thank you for your help and guidance throughout the process. Recommend 10/10!
Coleman answered all questions and was very helpful with the storage unit switch
Coleman was amazing! Extremely helpful, got us in and out quickly!
This facility is by far top-notch of all public self storage in Jacksonville. I highly recommend you use this facility. Also, the manager was very easy to work with for buying Auctions Double D Treasure barn LLC will be back to do business with him again I’m sure thank you for such a wonderful experience.
Coleman was awesome, friendly and helped me out so much. Would recommend this facility. Nice and clean.
Had a great experience until today….
EDIT: management reached out and provided a satisfactory resolution. Thank you Public Storage!
Coleman is always so helpful and nice!
Exceptional service! Always so helpful and positive. Coleman is the man!!!
Appreciate all the help.
Coleman was great and offered great service. He was nice and understanding .
Fast, easy and great service. Facility is can as well and cold.
Coleman is awesome super smooth and easy process
Coleman was so nice and helpful with the vacating of my storage unit. I could not have asked for a kinder person to help me. Thank you for having such good people, Public Storage.
Coleman is fantastic to work with! He made check in and check out a breeze, and truly took great care of us! The carts are super convenient for loading/unloading as well! Such a great location!
Super great service from Colrman
Very clean facility!
I had the pleasure of meeting Coleman this week.He was covering my property managers shift at the Ponte Vedra location.Not only did he provide me with amazing customer service by answering all my questions, but it turned out that he use to surf with my husband back when they were teenagers. His face lit up as he shared some of those memories with me. Great guy!!!
I would like to edit my previous 1 star review. Coleman & Kim are wonderful & very helpful people! I was not aware of how the property management worked exactly. There are times when they must be at other offices therefore their office is closed. It is best to call ahead of time & schedule when you can meet the manager in the office should you need to!
Super clean, climate controlled, and great service! Coleman made the process of renting a unit so easy! He went above and beyond!
Management on the property is great! I believe his name is "Coleman". Lots of knowledge about his location & the availability of his units.
If you're thinking about a storage facility I would highly recommend talking to Coleman.
Very clean building very well-managed staff all around great experience
Kim was a big help today!
Love storing my stuff in this facility, awesome clean place , and very helpful workers. Mr Coleman has assist us to the max !! Awesome worker ..Go Coleman !!
I had great service with Kim today! She made the storage unit buying process so quick and easy!
Kim was awesome at the front desk ! I love it here !
Nice, clean facility. Coleman in the front office provides outstanding customer service. Highly recommended!
Love renting from this place, kim is so awesome and she keeps me laughing everytime i see her" even when im having a bad day.!" They keep the place super clean, the bathrooms are spot on and public storage give you the piece of mind that your property is safe and secure....public storage has got a real valuable asset at that location and that is ms.kim, shes the best!.
Wonderful staff, great pricing. Kim was amazing
Very clean facility and management was super helpful and friendly. Coleman took time to show the unit and answered all my questions. Thank you so much.
Kim was awesome today, she made the whole process go by quickly and she was very friendly and had a smile the whole time. Thanks kim
Kim was great, the customer service was amazing. Super knowledgeable, and great prices! Thank you so much Kim.
Kim was fantastic! Extremely helpful & great at explaining different deals & unit sizes
Coleman was able to help me through the process. He was eager to help me, something that is hard to find in customer service these days
Coleman was awesome! He’s a great help and very personable. He made sure to go above and beyond to help us with our needs. 👍
The store front was clean and organized and Coleman was very helpful in making sure I got the correct amount of space that I needed.
Kim was a great help she took time out to help me and explained everything in great detail 1 million stars
I had a pleasant and helpful experience with Kim on my tour!
Kim was amazing and sweet!
Kim was great. Extremely helpful. Thanks.
Kim should receive 100 stars!! Very knowledgeable, professional, personable, helpful.!! Keep her happy!
Coleman was great in helping me get my unit moved to a bigger unit! He went above and beyond to find a unit close to my original unit so moving was a breeze!
I worked with Coleman. Super friendly and knowledgable. The process could not have been smoother. Thank you!
Coleman is an amazing man. Always very helpful. Always a joy to talk to, even when I fall behind.
Great service!
Coleman is the man! He did a wonderful job explaining the sign up process and showing us around the property to show us how everything works.
I spoke with Coleman and he is Awesome👏🏻 He was very kind, professional & helped me obtain a storage unit in a timely manner! I truly enjoyed working with him!
A very, very nice and clean storage building. Looks new! Coleman was very helpful and very nice. Two thumbs up!! 👍🏻👍🏻
This location is very convenient, and always quite clean. The staff is very helpful, most recently Coleman has been extremely kind and helpful, and has gone above and beyond to assist us.
Coleman was super helpful and patient with us. Showed us many options and helped us with the promotional offer. Very appreciative of the friendly, informative and guiding assistance.
Coleman provided top tier quality service today. He even found me a moving company! 10/10
Kim was the best and VERY helpful! She’s the reason l chose Public Storage! Excellent service👌🏼
Kim was very polite and helpful throughout the whole process..
Awesome service...🤪🤪🤪
I went in this morning to switch units and Coleman was there to assist me in the process, he made it very easy to take care of, he even explained the promotions that they were having to save me some mo ey on the unit for a few months, which I thought was very impressive. I recommend anyone to go to Public Storage and talk to Coleman he will help you out with all your storage need, he is very informative about the units and their policy Thank you Coleman for all you did.
We have been grateful for the excellent communications and service from Coleman at Public Storage’s San Pablo/Beach location and Mike at Ponte Vedra Beach location. Thank you!
Coleman is very nice and helpful! He keeps the place clean and safe!
Coleman handled us with professional care and found us the best discount for our unit. Very satisfied with the experience and assistance.
Great experience renting a unit with Coleman, he was very helpful and the whole process took less than 30 minutes. The app makes it easy to access the facility and the online deals on units are great
Coleman is the best! I highly recommend, I was coming from a long distance move and very worried about spacing of my unit. Coleman not only was knowledgeable but honest with what I needed. He was even there on move in day and gave me even more assurance:
If you're in Jacksonville, Coleman is your guy!!!!
Coleman helped us get situated while moving things in and out of our unit, and was super patient the whole time! No place I would recommend more than here for your long term storage needs!
Coleman was very courteous and prompt to respond to any and all concerns. He was very flexible and accommodating when we moved across the country. 10 / 10, was a relief to be assisted by a person that cared about our situation instead of a robot
Coleman is a class act! Very helpful with checking in and out!!! I recommend the storage unit over all I’ve been to in Jacksonville.
Great place to store your property, Coleman helped me out a lot during my transition to public storage,he keeps the facility super clean and he always greets you with a smile ..I would recommend the San Pablo public storage to anyone that needs a climate controlled,super clean place to store their valued belongings.
This facility is run very smoothly and is very clean. Management goes beyond what is needed to make everyone happy.
Coleman has been excellent as the Manager of this facility. Always accommodating and helpful.
5 star service.
I would just like to say that Coleman has been so helpful to me here at public storage on San Pablo, Jacksonville Florida. He's always been very helpful. And he keeps a tight ship. Thank you Coleman.
Colman helped us pick out the right size storage unit for what we were using it for. Allowed us to see it in person and check it out for ourselves. He was very nice and helpful and we had great service. Would recommend this place!
Coleman was so helpful in securing a unit for my daughter just a few units away from my existing unit and was patient in explaining all the billing and access details despite having a very busy day with lots of other customers. Appreciate it!
Massive thanks go to Public Storage for being extremely helpful and understanding.
Yesterday, I spoke with Coleman on the phone. During that phone call, he made sure to figure out my needs without trying to upsell me into a different sized unit.
Today, I spoke with Coleman face to face. He talked to me with respect and understanding, something Public Storage's competition down the road failed to do. Again he didn't try to upsell me on anything, but he did let me know there was a unit a bit bigger than what I was looking for at roughly the same price.
Interacting with Public Storage staff has been the easiest interaction I've had since right around New Years Eve. I wouldn't hesitate to recommend them to anyone I know who might be looking for storage solutions.
Cleaner in town my guy Cole man seems to have it I’m pecable cleaned up, very attentive and friendly personnel, you guys gonna love this place..
Coleman was good helping us to get a second storage unit! Big shout out to Mr. C!
Coleman was sooooo helpful! We went in thinking this going to be a complicated issue but he made it completely painless. We can't thank him enough. You can't find customer service like this anywhere anymore. Very grateful.
I’ve used a lot of storage facilities but this one is by far the best! Coleman is the friendliest and most helpful office manager I have ever worked with. He truly went above and beyond in helping me get setup with my storage unit.
Coleman was helpful and friendly.
Coleman is always helpful and on point with all billing issues. Place is very clean and lots of parking. Love this storage facility.
Coleman was soooooo helpful and nice. Stayed late to help. The units are clean and security is great!!
Mr. Coleman is a Angel he helped me with issues I was having as far as storing my stuff. I never stored my stuff outside in a unit I was scared my stuff would be destroyed due to the inclimate weather. Mr. Coleman put my heart @ ease he said my stuff will be okay not to worry. He said if I have any more questions don't hesitate to call him
Thank you Mr. Coleman u are a true blessing in my book.
I wouldn’t second guess any of these positive reviews for Mr. Coleman he was very kind and so helpful. He ended up helping me find the right box for my things which took him all of two seconds, he helped me pack and helped me take my things to my car. You don’t find customer service like this much anymore so thank you again Mr Coleman!!
Mr. Coleman is a wonderful manager here at the Public Storage on San Pablo Road! He operates a clean, well-organized, and secure facility. He is very personable with his customers based on my boyfriend and I's experience. Mr. Coleman portrays great customer service and genuine hospitality. He made a stressful task seamlessly manageable by breaking down all notable details in our first time storage unit rental process. We are grateful for him!
Best storage option in Jax! Coleman will take care of you and make everything incredibly easy.
My 5 stars all go to Coleman. He makes this place what it is. Helpful, friendly and a taste of what I remember great service looking like and I just don’t see anymore. It separates this place from others.
As a single mom, I was so stressed out about my moving my entire home in then back out of storage. Coleman has been so helpful, professional and friendly. He really goes above and beyond!
Excellent service, able to clearly answer questions and highly knowledgeable to all questions and concerns.
I want to thank Coleman for all his help in assisting me with this urgent situation I was facing and how promptly he made sure all bases were covered before even discussing money.
This is how customer service should be at all times. Everyone is so quick to discuss and collect money these days and leaving room for error, Coleman made sure all questions were fully resolved before we took care of the rental agreement.
Even on my move in date he was making sure all was well and offered to assist but luckily I was able to manage.
The location itself is very well kept and very very secured. I'm happy that my property will be safe and secured for the time I have to leave Florida and know that everything is in good hands.
Thanks Coleman and I hope the company appreciates you as I do.
UPDATE: Two months away from everything I own thousand plus miles away, I still wish to thank Coleman and his staff for keeping everything safe and always up to date with my account. Above and beyond even when staff is short. Cannot wait to get home in a year and personally thank you.
Update: I arrived to find everything intact and the process of turning in and closing my unit was painless. This team here really does make sure you're taken care of from the moment of inquiry to termination. Thank you Coleman and the rest of your team for absolutely superb service! 5 STARS always!
Walking out feeling overwhelmed with gratitude. Coleman made the process simple in selecting a unit. He provided exceptional customer service. I give him 10 stars instead of 5. Thank you, Coleman! You’re wonderful. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Clean spacious place with the best property manager. Coleman has been super helpful helping me to find the spaces that worked best for my move. Been a great experience.
Very clean and secure facility.
Coleman is THE best! So helpful and caring. Highly recommend this facility.
Im in the military and moving is usually a poor experience, however here at the San Pablo unit the staff was amazing. Mr Coleman helped me all the way through the process and even assisted me when i lost my keys. Overall great staff and professionalism. Very happy.
Coleman is very helpful and will walk you through any help you need. He helped us download the app and saved me the drive to the location. Thank you!
I have to say this by far the best storage in Jacksonville. The staff here is especially helpful big thanks to Mr. Coleman who showed me my unit and how easy it is to come in and out the building. I been to plenty of units with great customer service and this by far takes the cake.
Great service by the manager, clean facility! Highly recommend if you're looking for a great storage space!
Great location! Coleman provided excellent service and was very helpful!
Coleman was polite, professional and great to work with. The facilities are clean and the app makes access easy.
Coleman was the best! He made my move in soooooo amazing! It was so easy and he was so patient and nice to us! He helped us so much not to mention my 12 year loss his phone in the mens bathroom and the next day we arrived and omg Coleman had the phone he got it and kept it secured! I am so thankful for him his honesty and courtesy makes renting here so much more pleasant!
Great service today. Got everything done I asked
I just wanted to reach out and say what a pleasant surprise it was to have such great customer service. I called and spoke to the manger, Coleman about renting a storage unit. I wasn't sure what size I would need,
so he explained every detail in diffrence in size as well as cost for me. He went well in above to help me select a unit. It's very rare these days to find such upbeat and pleasurable customer survice anymore. What a great experience it was to come across a true gem. Keep up the great work Coleman!!! I will be referring everyone I know, regardless of price. You just can't put a price on great customer service.
Thanks again!!
Coleman went above and beyond to give me all my options pleasure doing business with him
What gave this a 5 ***** was the manager, Coleman. He is professional, friendly, understanding, and knowledgeable. The units here are like every other inside climate controlled storage building. Their prices are high, IMO, but so are everyone else’s in the area. Also, there doesn’t seem to be any consistency - up and up every month it seems. If you need a unit and live near San Pablo - this will work.
Mrs Trina was amazing help great personality for the face of this place!
Storage grounds in and out are immaculate!!
Glad to be a tenant at this location!!!
I can't say thank you enough to the Mgr Trena. She made light of a stressful transition. So friendly & laughing! Facility is clean & very well kept as well.
Trina is awesome! It is the cleanest storage facility I have seen. I was in there for two days loading furniture, I saw always helping people and being friendly. Also, the bathrooms were very clean as well. I would certainly recommend this facility.
Trena was so helpful and kind! I highly recommend this storage facility because of her!
Currently scoping out local convenient storage units. Thought it would be helpful to actually visit a few prior to securing one. Important features such as manuevering a trailer in/out of facility, access hours, security, cleanliness and to view different units in person verses renting strictly off size to ensure I secure one with adequate space.
I haven't secured a unit yet but needed to take the time to comment on the Manager, Ms. Trena. I am horrible at remembering names but I will not forget hers because she made that big of an impression on me. She was professional, friendly, helpful and kept me smiling from the moment I walked in to the time I left.
The prices are competitive. This facility is very secure to where I will safe going by myself and it is super clean, I mean it's spotless.
I am glad I took the time to visit different facilities. I will be securing a unit here and I am looking forward to seeing Ms. Trena again.
Don't come across good customer service anymore so when I do I make sure I take the time to recognize them and Ms. Trena, well, Ms. Trena was top notch. I'm happy knowing she is a manager. Hopefully, she will train her staff to follow her lead!!
Very helpful and personable! She made the rental process easy and quick!
My wife and I stored our household belonging at this facility since April, 2022 and loving it. This place is secure and spotless! The restroom is always nice and clean. Most of all, Trena the facility Mgr. is very very nice, friendly, and so helpful. THANK YOU so much Trena for all your help.
I love using this facility, Trena was so knowledgable and helpful, she answered all my questions and mad Amy unit smell so good and clean. Thank you Trena
I used this storage facility for a month and I actually looked forward to going to the storage🤣 Trena is truly one of a kind, she’s super duper friendly, very helpful and my goodness the entire facility is clean! She keeps it smelling fresh at all times. Love Trena, I always leave the storage laughing my you know what off😁
Trena is fantastic!!! She was so helpful in helping us get into the right size storage unit and she is always so happy! Thanks trena!
Trena helped me out a lot! Plus, the place was super-clean and well air-conditioned. It smelled & looked like a Storage Facility should look like.
Thank You!
Ms Trena was the absolute best helping my sister and I find and pick the best storage for our needs. She went above and beyond to make sure we were comfortable with the access codes and knew all the rules and times.
Loved Trena at the front desk! Great personality and very helpful :)
Very nice storage, easy check-in, has different storage sizes, clean indoor units, friendly staff. Special thank for TRENA and NADIA.
Recently moved out of storage and Trena at the front desk made it an absolutely seamless process. Could not be more grateful for her help and support. Thank you!
Super easy move in! Trena is wonderful and so polite!
Nadia was very helpful...highly recommend....
I loved keeping my stuff here while moving it’s super secure and Trena and Nadia were very accommodating and super helpful. Highly recommend choosing them !
Very helpful
Service was fabulous. I walked in without an appointment and they were very very accommodating.
Patrina was wonderful.Had great customer service Was very friendly and made my experience enjoyable. Thank you
Trena Thank You for everything you helped me with. You have a beautiful Persona, God Bless You. Your spirit is Amazing and awesome. Thank you for your help.
Trena was a great help and super nice!
Current Customer. The facility is clean and I've always had a wonderful customer service experience at this location. Trena at the front desk is always helpful and has such a great attitude, which frankly is a breath of fresh air. Thank you Trena!
What a great experience! Customer service at its best.
Brenda was this weeks highlight for my family while conducting a transition.
Thank you!
Highly recommend Public Storage at San Pablo.
We needed additional space for inventory and Ms Brenda made it happen! Facility is immaculate and has made our business more effective. Love this spot.
Mrs. Brenda was very knowledgeable and friendly!! Go see her!!!
Brenda was such a tremendous help to me! Fantastic customer service and amazing facilities. A+++. :)
I showed up 20 minutes before they opened needing a box the size that only they carried (true story!!). Trena treated me so well when I showed up. She graciously let me in, helped me find the box, and went out of her way to treat me so well!! It was funny because as I walked up and noticed that they weren’t open yet, she walked to the door from the inside with a smile on her face and I could read her mind. It said, I’m full of love so I’m going to help you today! 😂😂😂 And that’s exactly what she did!! 😊 I’m the thankful! And it was clean in there. Clean matters to me. It was clean there. Thank you, Trena!!
This place was very clean and organized. Brenda was amazing and made sure we were taken care of. Great employee, great customer service. Definitely recommend
Brenda was wonderful she made this experience at the storage very pleasant and helpful I'd definitely use them again
Brenda is 100% the best. She makes it a pleasure dealing with the heartacke of moving. I highly recommend the facilties and the personal service that BRENDA delivers.
Brenda was the nicest lady. She treated me the way a customer should be treated. Thank you Ms Brenda for finding me a unit.
I stored my art supplies in the unit I rented and received such amazing assistance from the staff. Brenda was so understanding and helpful and I will absolutely use this storage unit business next time I switch schools again!
Thank you so much! 💯🙏🏼🏆
Came to property to make payment. Brenda is such a ray of sunshine. I really enjoy talking with her. She brightens my day. Thank you Ms. Brenda
Brenda is great. Very pleasant. Enjoy coming to the property
Brenda was extremely helpful and answered all her questions. She went above and beyond helping us out
Ms. Brenda is awesome. Very understanding and special. Not only does she keep a clean property but always has a listening ear. Thank you for everything. Highly recommend.
Great place and people. Used Public Storage before and will use in the future
Brenda was amazing! She helped me move from out of state and provided me fantastic support and guidance with setting up my storage unit! Amazing customer support! Her energy just sparkles!!
The new unit sparkles with cleanliness and Brenda is awesome
Brenda had such sparkle this morning. She is a pleasure to see
Great service and Candice was very nice andhas great customer service.
excellent service. professional employees. Thank you Brenda and Candice
Trena was fantastic
Great place excellent service Thank you Brenda
Brenda has been absolutely wonderful and very helpful. We had a great experience!
Man, talk about helpful! Trena was amazing! I would recommend coming here any day of the week as long as she is here! Friendly, helpful and willing to go above and beyond!
Trena is THE sweetest, kindest doll!!
I just moved here from San Francisco and was exhausted…she just made my day. What a truly welcoming soul - I appreciated how very great she is at her job. ❤️❤️ Thank you for hiring her!
The process was extremely painless and quick. Brenda was knowledgeable and polite and helped me find several discounts. Great decision, thank you. I recommend SOS
24 January 2022 (edit)
The check in process was swift and easy. Very clean space and property. I recommend.
Brenda works the front desk operations. She is amazing. She helped me when my storage key was accidentally donated inside a purse and we were locked out of the unit on moving day with the truck outside. While the situation should have been a nightmare, Brenda’s calm, collected, and kind nature helped us find a solution, get into our unit, and get on the road! Highly recommend because of the customer service!
It was a pleasure doing business with Trina here today she was absolutely nice explained everything I needed to know I couldn't have asked for a better experience but a storage facility
Trena is a Saint. Super friendly 👍👍
This is a very convenient location . The staff is always very helpful and accommodating and the facility is well maintained .
Brenda, was very helpful. Great price, very friendly.
Brenda is fantastic. She helped me with everything and it was effortless!
Fantastic customer service! Brenda will help you with all your storage needs.
Thank you Brenda for all your help. Very acknowledgable.
Trena was outstanding and was very helpful with setting up of the storage unit. Her professionalism and kindness shows that she cares about the customer. Would recommend this storage to anyone looking for a clean and secure place for their storage needs. Thank you Trena !!
Brenda was very helpful and friendly. She listened and got me what I needed. Thank you
This was one of the easiest transactions! The clerk, Ms. Brenda Brenda was personable and very full of assistance with helping me select the right size for my storage needs.I left knowing everything to make my selection. When I returned several days later, Ms. Brenda had me in and out efgortly.
I I would like to take a minute and talk about Brenda. She was so kind and understanding about my situation and really help me through it. She was a good listener and made me feel good while I was there. You don’t often find that in the world today so I just really appreciated her being so kind. Thank you Brenda
Great place to store your belongings. Brenda is great.
Very neat and clean.. great customer service at every visit.. app is awesome with very useful and handy tools for your convenience, and is super easy to navigate throughout entire app. Also, the prices are really reasonable too!
Great, clean facility. Brenda is helpful everytime I visit this location! Definitely recommend.
Brenda was extremely helpful and friendly
Great service. Brenda was absolutely wonderful. Very acknowledgable and helped me find exactly what I needed.
Brenda was amazing!!!!!