Excellent customer service from Tara.
First, this is a beautiful facility. Very well kept, clean, and convenient. Sadly, it was recently acquired by Public Storage - who immediately raised our storage rental rate 40%!!!
I do not want to move everything out, so will have to pay the increased amount. I hope Public Storage keeps it up as well as the original owners, it's just a shame they came in and took existing customers to the cleaners, as corporate takeovers do. Struggled with the rating - 5 stars for the facility and previous management, 1 star for Public Storage - averaged out to 3. 😥
Clean facilities, easy access, and the staff is friendly.
Tara at this property was very helpful thank you so much!
This is a great storage place. Tara is very friendly!
This is the nicest storage place I’ve ever been to. The manager, Tara, was very professional and explained everything. I wasn’t sure what size unit I needed, so she showed 4 different sizes and they all air conditioning. I highly recommend this place!
Tara was amazing on our visit . Tara showed us different options at this very clean location. Highly recommend this location very clean and friendly staff.
Tara was really nice and helpful
Very cleaned amd well maintained place!! I felt pretty good visiting, it seems everything pretty new!!! The manager, Tara, is great!! She is very attentive and patient to show us the place and explain everything. It was exactly what we needed.
Absolutely best service and cleanest facility I’ve seen. Prices are lower than standard for this area and property manager answered every question with a genuinely caring nature thanks to you guys are this facility….
Tara was a good help for us the plumbers
Very clean facility, Tara provided top notch customer service. Very pleased with my experience.
Looking for a unit for a short term need as I am relocating to the area soon and Doug was beyond helpful. He showed me two units and explained everything I needed to know to feel comfortable in moving forward. Thank you Doug, I look forward to seeing you when my move is complete.
Disclaimer: My Original review was for Your Storage Unit Clermont in July 2025. Allegedly it was switched over recently (2026) to Public Storage without any prior notice to me. So, I don't have a review for PUBLIC STORAGE JUST YET!
First-Time Renter with YOUR STORAGE UNIT CLERMONT– Highly Recommend This Facility!
This was my first time renting a storage unit, so I did quite a bit of research and called around to multiple facilities. I ultimately chose this one because of the helpful and informative phone conversation I had with Tiffany, and the competitive pricing didn’t hurt either!
I decided to visit the facility in person, and Noe was the first to greet me. He provided great customer service, showing me a few units so I could get a visual idea of the space, which was super helpful while I waited to speak to Tiffany.
Tiffany continued to stand out. From our phone call to meeting her in person, she provided TOP-TIER customer service. She was transparent, thorough, and made sure all of my questions and concerns were addressed. Her professionalism and genuine care throughout the process made a lasting impression. It didn't feel rushed and I appreciate that. When I did my initial research there were so many raving reviews about Tiffany and now I know why!
This level of customer service should honestly be studied, it’s that good!
So far, my experience has been great, and I definitely recommend checking this place out if you're in need of storage!
Tiffany was excellent in providing all of the information I was asking for and she was so kind. She demonstrated excellent customer service skills and really works with you on getting the best deal for your money.
The storage facility was very clean too. I would definitely recommend using this company for your storage needs!
Updated 2/21/26:
I went into the store today to inquire about the recent change in ownership to the Public Storage Company and was greeted by Tara who was so kind and extremely helpful. She answered all of my questions and even helped me fill out the new paperwork that was required right there on site. I will miss seeing Tiffany, but I felt at ease knowing that Tara will be just as great as Tiffany since she already demonstrated excellent customer service skills and is also knowledgeable in the brand. I wish Tiffany success wherever she went, but I also am happy we have Tara and I think she is going to do well and make the customers very happy! As always, the storage facility has been kept extremely clean and it's still easy to access. There were no changes to our locks and we can still enter inside without any issues. I would still recommend this storage facility. I have been there now 6 months and all has went well for me. Thanks again Tara, for all of your help! It was a pleasure to meet you!
New ownership as of 2.11.2026 to public storage. Not communicated. Currently sitting locked out of the facility while my work crew is sitting on the clock not working. Tiffany is gone, and so too apparently is the customer service. No emergency phone to call, all call boxes are not working, text access does nothing, manager doesn't answer calls. Im finding a new place these guys dont care about thier customers.
I recently got a storage from Public storage and had a fantastic experience! The facility was clean, well-lit, and I felt my belongings were very secure. What really made the difference, though, was the outstanding customer service. Tara, in particular, was incredibly helpful and friendly. She patiently answered all my questions, guided me through the rental process, and even helped me find the perfect unit size for my needs. Thanks to Tara and the team at Public storage, my storage experience was stress-free and easy. I highly recommend them!
Tiffany is wonderful! She listened and understood my needs and gave me a great unit to match! Safe, clean and friendly! Highly recommend!
Tiffany at the Clermont location was amazing, she gave me the best deal with two units, one outside and one inside.
Tiffany was amazing and so helpful with everything. The units look amazing and very clean and safe for all times of day.
i was a little confusedi when I first walked, I didnt have a clue of what size was right for me and affordable courserMs.Tiffany was more than helpful ,she was patientand knew what worked for me, she's wonderfuland,very professional,
Tiffany is amazing and soooo helpful and knowledgeable. She helped me pick the correct storage for my needs!
Mrs Tiffany took great care of me! Looked at 6 different units and she was so patient! Now im proud owner of unit 207!!
Great, clean place! Tiffany is great!
Tiffany was such a life saver!!! She did the outmost to be supportive, even when I was not in Fl. Thank you so much. I 100% recommend this place!!! Never have I met a sweeter soul. Tiffany thank you♥️🤍
Tiffany and her team are outstanding.
Extremely helpful, professional, and easy to work with from start to finish. The facility is top-notch — clean, well-maintained, and clearly managed with care. Highly recommended for anyone looking for a reliable and well-run operation.
Tiffany is amazing help me with everything choose the best units for my needs, everything here is very clean and organized.
I’m glad I found this place close to
My house, close to turnpike more easy for my clients too
I highly recommend this place 🙌🏻
Tiffany was great! Super charismatic and informative. Great service and helpful with the information. Helped us find exactly what we needed. Pricing is great as well, super clean unit as well.
One of the best storage locations I have ever used! They keep everything very clean and organized.
From the first day I called for a quote—moving from Indiana to Clermont in July 2025—until the last day I moved my things out in December 2025, Tifany (Manager) was professional yet fun to talk to. She made the sign-up process so easy I didn’t even need to look at the site. Once I moved in and met her, I realized she’s such a charming and outgoing person.
I highly recommend this location to anyone — you will not regret it.
Tony Merced
The whole process was easy and Tiffany was friendly and helpful. She showed us around the different units and provided all the information we needed to make a decision. I’d highly recommend this place for your storage needs.
After checking different options in the area, we chose this place because of the great reviews — and it was the best decision! From the very beginning, we received excellent service from Tiffany and Noe. They were incredibly kind, informative, and answered all of our questions.
The facility is beautiful, clean, safe, and very well maintained. You can truly feel the professionalism and quality of service. It’s definitely worth paying for the peace of mind and the outstanding customer care they provide.
I loved the experience.
I already reserved my storage. Thank you!
Fantastic service and amazing staff. Helpful and professional!
Tiffany is simply the best. Amazing follow up. Friendly. And very helpful in finding the right spot. Good prices and clean facility.
Management staff is great. Professional and friendly, would highly recommend!
Tiffany is an angel!!! Great service
The storage facility is new, very clean, and well-maintained.
I feel comfortable every time I visit — no bugs or roaches at all!
It’s nice to have a storage place that feels safe and fresh. Highly recommended!
I can’t say enough good things about Tiffany at Your Storage! I was in a total panic after another storage place completely failed me — they didn’t answer the phone, no one was on-site during business hours, and I was left stranded with my reservation. Thankfully, I found this location and Tiffany picked up right away with the warmest, most helpful energy.
She immediately put me at ease, gave me a tour of the most beautiful, clean, and modern storage facility I’ve ever seen, and made the whole process so easy. You can tell she genuinely cares about helping people and takes pride in what she does. I instantly felt like I was in good hands.
100/10 for customer service! Tiffany went above and beyond — if you’re looking for a storage space, stop by and ask for her. Exceptional work all around!
Tiffany was an amazing woman was very kind and helpful ❤️❤️❤️definitely want to see her again
Tiffany was absolutely amazing! She provided clear information, answered all of my questions, and made the whole process so easy. The facility itself is spotless and very convenient to access. I also appreciate that they offer discounts for first responders....being a nurse, it truly means a lot to feel valued and recognized.
The lobby is well-stocked with essentials you might need, plus there’s a free coffee station and cold water available in the fridge. Their app is another great perk—it makes accessing the drive-thru hallway and my unit simple and stress-free. Tiffany went above and beyond by walking me through the app, explaining everything thoroughly, and even guiding me all the way to my unit with my new passcode. She definitely deserves a bonus for her outstanding service!
I highly recommend this place, not only for the excellent service but also for offering some of the best prices in town.
Tiffany was the best!!! She was really professional and made the experience super easy.
Unit Quality: My storage unit was spotless upon move-in, dry, and in excellent condition. The doors open and close easily, and the lock system is sturdy. They also offer climate-controlled units, which is perfect if you’re storing furniture, electronics, or anything sensitive to temperature or humidity.
Working with both Tiffany and Noe has been a pleasure. As soon as I submitted my inquiry my phone was ringing with a call from Noe telling me I can stop by tomorrow to take a look at the unit. I met with Tiffany and she got me all squared away quickly.