Public Storage Self-Storage Units at 1900 NW 1st Court, Boca Raton, FL

Good morning , Ty was a great help this morning quick fast and easy. store 23309 !

Great service friendly staff

Ty was super attentive and was able to answer all of my questions! Excellent service at this location!

Ty and Julianne, made it very easy for me and my mom today. Thank you guys.

Aaliyah was very understanding and extremely helpful after I experienced issues with an online reservation. She is an asset to the company.

Customer service complete and utter incompetence, absolutely useless, time wasting, aggrivating people. During normal business hours I went to on-site office only to find no one is there, for well over an hour. Call customer service to find where this person is and no one knows anything about anything, I am unsure if these agents know enough to even know their own name. Transfered constantly from one know nothing to the next.

The Employees keep the door lock always and never available. Paying my bill for last 9 months every single time i come they are locked and not available. Same with never having change for cash payments

Easy on-line reservation and contract closing. Nice place, very well organized

It was really amazing my experience in this place, Christine was the best to being good service and convenience affordable use to keep my staff. Total confidence and safety place.

Huge thanks to public storage getting us the right size unit while we were in between homes. Christine was our hero on moving day! Thanks Christine & Anthony for your help!

Christine and Anthony were very helpful with my move-in. When Christine and Anthony were showing to the unit, they kept pick up garbage on the outside ground. Very cheerful young employees with professional knowledge

Christina, the CSR deserves the first star, she is a great rep and very helpful and understanding. Anthony,another CSR is also nice and helpful. The other star is for the cleanliness. Unfortunately the manager is completely the opposite. He takes any positive experience away, is illogical and outright lies. In short, he insists in charging you for a months full rent of a unit that you vacate even if it is one hour past the deadline, late being 12:01am on the 1st of the month! It gets worse…I had another renter for the unit, but they never called them back. Why? Bc the mgr had already rented it elsewhere, as evidenced by a new lock being placed on the unit mere hours after I left. (I verified with the CSR’s). What’s more, they are still after me for the full amount of rent. I had two 10x30 units. Got them the same day. I left the one bc somehow it became $100+ more expensive! How?! Now they just upped the rent again (3rd time in a year?!). Denied a rate decrease and every late charge (various reasons) I’ve asked for. Yep, I’m guilty for paying late. At a 20% of rent charge on day 6, I have to be their favorite sucker, errr customer.

I rented the unit online. The process was quick and straightforward. Once at the facility I was impressed by the security and cleanliness of the building. I have rented other storage units before and this is by far the cleanest and well kept facility. Kudos to whoever manages this building.

The cost of storage (and everything) has gone up but, the staff here is tremendous and worked with me to avoid a late fee.

The lady was a great fantastic employee and I was very happy with the way she treated me

Christine and Anthony did a great job

When you open a storage unit, you might not expect to need it for years, but life (& death) happens… the people who manage your building can make all of the difference. The staff Public Storage on 20th have always gone over and above to assist in any way they can. Penny 💕 is retired now but the staff that runs the facilities now in her absence Anthony & Christina are meeting the high bar she set. They are caring, hard working, reliable and willing to assist at any turn. Well done!

When you open a storage unit, you might not expect to need it for years, but life (& death) happens… the people who manage your building can make all of the difference. The staff Public Storage on 20th have always gone over and above to assist in any way they can. Penny 💕 is retired now but the staff that runs the facilities now in her absence Anthony & Christina are meeting the high bar she set. They are caring, hard working, reliable and willing to assist at any turn. Well done!

Christine and Tony have done an amazing job working at this facility. They're very kind people who try to help out as best they can, unlike others I have seen. Some days that I've come in, it's just one of them, and other days, both are there taking care of the place. A lot of people showed up one time, and I was surprised at how well they'd done everything on their own and them taking care of two facilities at once. Great pair working with each other, and both having each other back even if they have someone else with them other than themselves and when they're not there it's still a good staff of good people. I've been meaning to write a review for them, but I kept forgetting until now. They do a really good job keeping the place clean, too.

Excellent service! From Christine, she was very helpful! Thank you Elyse

Clean secure temperature controlled storage

Christine is outstanding! She is courteous, very knowledgable & very respectful...Public Storage is excellent in security & always clean! Been with them since 2021

Love this place Christine was so helpful by helping my wife and myself with directions and so nice when I came in to get my storage ask for Christine she was humble and helpful for my storage experience always a delight to see her.when I need her help.

She was so kind and friendly with me

Christine was excellent great service

Christine helped me out today, she was so helpful and kind. That interaction really sat well with me and I’m happy to be a customer at this public storage unit now.

Great help, patient and very knowledgeable! Thank you.

Christine was a pleasure to work with.

Christine was very nice and helpful when I needed a new space for my business

Christine & Anthony are the BEST 💯⭐️⭐️⭐️⭐️⭐️

The care and attention that Anthony and Christine make me very comfortable . I feel very confident and so happy . They helped me greatly.

Christine was wonderful, very pleasant and great customer service…

Christine and Antony are so wonderful!

Considerate employees

I recently moved from one space to another, the manager, Christine, was very helpful. Actually she handled several customers at once. Christine keeps the storage facility clean and tidy. I've recommended Public Storage to both friends and family. Both PS and Christine, the manager, are recommended - keep up the good standards!

Christine was so helpful with accommodating our needs, and showing us around, for a smooth move with one of my clients. Thanks!

Just rented a storage unit and I wanted to say that it was the easiest process thanks to Christine. Excellent customer service!

Christine was very nice and made the process very smooth and I was in n out within 10 minutes of seeing my unit then paperwork. Everything was clearly stated and I will have no questions as she preemptively answered all of them.

Christine is a keeper over here at public storage she went above and beyond to help me out thank you Christine

I went to the place and talked to Christine. She was an excellent help with getting a unit. I definitely would recommend if you’re looking for storage!

So thankful for the amazing people at this location who helped me set up my storage unit for a temporary time! I had never used a storage space before and they were so helpful! Utilizing this facility was so easy, clean, efficient, and safe! Absolutely would recommend!

Great facility Christine is very helpful

Public Storage is clean, great size, I’ve been renting from them for years. Great staff, Penny has always been wonderful, Christine and Sam are very helpful and knowledgeable.

Really good service with Christine, explained us really well the how it works and the prices. Recommend it.

Penny is so helpful always. This public storage is very clean, and climate controlled. Just an update… Penny ROCKS!! Whenever I have a question or concern, she is always so on top of it with a smile. Thank you Penny

I came to this location with a concern about my storage payments. I was helped by Christine and she was amazing very helpful and knowledgeable and gave me some useful information on what I can do to fix the problem that I had. Wonderful service here definitely recommend.!!!!!

Christine was excellent and very professional