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Public Storage Self-Storage Units at 109 NW 20th Street, Boca Raton, FL
Address
109 NW 20th Street
Boca Raton,
FL
33431
24/7 Access Available
Full Service Kiosk Available
Property Open
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
24/7 Access Available
(24/7 access available)
Property Open
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
24/7 Access Available
(24/7 access available)
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Unit Size5'x5'Online price$ 24/mo
Unit Size5'x5'Online only price$ 24/mo
Size guideSmall 5' x 5'- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1Halloween Sale$48 $ 24 /moMonth 2$48 $24/moMonthly Rent$48 $24/moMonths 5-12In-Store Rent$48/mo+ one-time $29 admin fee -
Unit Size5'x10'Online price$ 45/mo
Unit Size5'x10'Online only price$ 45/mo
Size guideSmall 5' x 10'- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1Halloween Sale$90 $ 45 /moMonth 2$90 $45/moMonthly Rent$90 $45/moMonths 5-12In-Store Rent$90/mo+ one-time $29 admin fee -
Unit Size7.5'x10'Online price$ 58/mo
Unit Size7.5'x10'Online only price$ 58/mo
Size guideMedium 7.5' x 10'- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1Halloween Sale$116 $ 58 /moMonth 2$116 $58/moMonthly Rent$116 $58/moMonths 5-12In-Store Rent$116/mo+ one-time $29 admin fee -
Unit Size10'x10'Online price$ 97/mo
Unit Size10'x10'Online only price$ 97/mo
Size guideMedium 10' x 10'- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1Halloween Sale$194 $ 97 /moMonth 2$194 $97/moMonthly Rent$194 $97/moMonths 5-12In-Store Rent$194/mo+ one-time $29 admin fee -
Unit Size10'x15'Online price$ 119/mo
Unit Size10'x15'Online only price$ 119/mo
Size guideLarge 10' x 15'- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1Halloween Sale$238 $ 119 /moMonth 2$238 $119/moMonthly Rent$238 $119/moMonths 5-12In-Store Rent$238/mo+ one-time $29 admin fee -
Unit Size10'x10'Online price$ 125/mo
Unit Size10'x10'Online only price$ 125/mo
Size guideMedium 10' x 10'- Climate Controlled
- Inside unit
- 1st Floor
WEB ONLY OFFERMonth 1Halloween Sale$250 $ 125 /moMonth 2$250 $125/moMonthly Rent$250 $125/moMonths 5-12In-Store Rent$250/mo+ one-time $29 admin fee -
Unit Size10'x15'Online price$ 137/mo
Unit Size10'x15'Online only price$ 137/mo
Size guideLarge 10' x 15'- Climate Controlled
- Inside unit
- 1st Floor
WEB ONLY OFFERMonth 1Halloween Sale$274 $ 137 /moMonth 2$274 $137/moMonthly Rent$274 $137/moMonths 5-12In-Store Rent$274/mo+ one-time $29 admin fee -
Unit Size15'x15'Online price$ 154/mo
Unit Size15'x15'Online only price$ 154/mo
Large 15' x 15'- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1Halloween Sale$308 $ 154 /moMonth 2$308 $154/moMonthly Rent$308 $154/moMonths 5-12In-Store Rent$308/mo+ one-time $29 admin fee -
Unit Size10'x20'Online price$ 158/mo
Unit Size10'x20'Online only price$ 158/mo
Size guideLarge 10' x 20'- Outside Unit
- Drive up access
WEB ONLY OFFERMonth 1Halloween Sale$316 $ 158 /moMonth 2$316 $158/moMonthly Rent$316 $158/moMonths 5-12In-Store Rent$316/mo+ one-time $29 admin fee -
Unit Size10'x20'Online price$ 159/mo
Unit Size10'x20'Online only price$ 159/mo
Size guideLarge 10' x 20'- Climate Controlled
- Upstairs access via elevator
WEB ONLY OFFERMonth 1Halloween Sale$318 $ 159 /moMonth 2$318 $159/moMonthly Rent$318 $159/moMonths 5-12In-Store Rent$318/mo+ one-time $29 admin fee -
Unit Size10'x30'Online price$ 194/mo
Unit Size10'x30'Online only price$ 194/mo
Large 10' x 30'- Boat or Vehicle
WEB ONLY OFFERMonth 1Halloween Sale$388 $ 194 /moMonth 2$388 $194/moMonthly Rent$388 $194/moMonths 5-12In-Store Rent$388/mo+ one-time $29 admin fee
Storage Near Boca Raton, FL 33431
Self storage in Boca Raton is conveniently located along NW 20th Street, near Federal Highway and within easy reach of I-95 and the Turnpike.
Small Storage Units Near You in Boca Raton
Commuters, frequent travelers, or professionals working near Boca Raton Airport, nearby warehouses, or along NW 20th Street can store personal items, work supplies, or seasonal gear in a 5x5 storage unit. These compact units are ideal for boxes, files, small furniture, sports equipment, and items that no longer fit comfortably at home or in the car.
Families and residents in the Sunset Park and surrounding Boca Raton neighborhoods can use a 5x10 storage unit to declutter shared living spaces. These units are well-suited for recreational gear, folding chairs, coolers, luggage, and holiday decorations, along with off-season clothing and extra household items that tend to crowd closets and garages.
Medium Storage Units Near You in Boca Raton
Apartment and condo residents near Federal Highway or along NW 20th Street can store duplicate or bulky furniture in a 10x10 storage unit. Couches, coffee tables, dining sets, shelving, and extra kitchen items fit comfortably, making these units helpful during moves, downsizing, or home updates.
Large Storage Units Near You in Boca Raton
A 10x15 storage unit provides added flexibility for larger households and recreational items. These units can accommodate bicycles, mattresses, larger furniture pieces, and multiple rooms’ worth of belongings, along with camping gear and storage bins that need to remain accessible throughout the year.
Homeowners in Boca Raton and nearby communities planning a renovation or transitioning between homes can store the contents of multiple rooms in a 10x20 storage unit or a 10x25 storage unit. These spacious units can hold furniture, appliances, boxes, and decor from a three-bedroom home, making them a practical option while remodeling, relocating, or organizing long-term storage needs near NW 20th Street.
Boca Raton Public Storage offers a range of indoor storage units, outdoor storage units, and climate-controlled storage units to fit your needs. After stopping by your unit, unwind with dining or shopping nearby in Mizner Park, or enjoy outdoor space at Spanish River Park, all just a short drive from NW 20th Street.
Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.
If you are still looking for storage units near you in 33431, we have locations on: 2001 N Federal Hwy, Boca Raton, FL 33431 and 2980 Yamato Rd, Boca Raton, FL 33431.
Convenient Self Storage Near You in Boca Raton
Looking for storage that fits seamlessly into your daily routine? Our Boca Raton location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.
Available Storage Unit Sizes
From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.
Drive-Up Access
Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.
Climate-Controlled Storage
Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.
Enclosed Parking
Enclosed parking provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.
24/7 Access Storage Near You
With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.
Other Amenities & Services
Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.
Cheap Self Storage in Boca Raton
Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.
Promotions
Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.
Billing (how it works)
Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.
On-Site Property Manager
Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.
Directions
Directions from the North
Drive south on I-95. Take exit 50 for Palmetto Park Road and turn left onto Palmetto Park Road. Continue east and turn right onto NW 20th Street. Our facility will be on your right just past NW 9th Avenue.
Directions from the South
[[Drive north on I-95. Take exit 50 for Palmetto Park Road and merge onto Palmetto Park Road. Turn right onto NW 20th Street. Our facility will be on your right just past NW 9th Avenue.
Directions from the East
Drive west on Palmetto Park Road. Turn right onto NW 20th Street. Our facility will be on your right just before NW 9th Avenue.
Directions from the West
Drive east on Palmetto Park Road. Turn left onto NW 20th Street. Our facility will be on your right just after NW 9th Avenue.
Find us near Palmetto Park Road and NW 20th Street.Ask
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Hours
Rental Support
Monday
8:00 AM – 1:00 AM
Tuesday
8:00 AM – 1:00 AM
Wednesday
8:00 AM – 1:00 AM
Thursday
8:00 AM – 1:00 AM
Friday
8:00 AM – 1:00 AM
Saturday
8:00 AM – 1:00 AM
Sunday
8:00 AM – 1:00 AM
Access Hours
Monday
6:00 AM – 10:00 PM
Tuesday
6:00 AM – 10:00 PM
Wednesday
6:00 AM – 10:00 PM
Thursday
6:00 AM – 10:00 PM
Friday
6:00 AM – 10:00 PM
Saturday
6:00 AM – 10:00 PM
Sunday
6:00 AM – 10:00 PM
Office Hours
Monday
6:00 AM – 10:00 PM
Tuesday
6:00 AM – 10:00 PM
Wednesday
6:00 AM – 10:00 PM
Thursday
6:00 AM – 10:00 PM
Friday
6:00 AM – 10:00 PM
Saturday
6:00 AM – 10:00 PM
Sunday
6:00 AM – 10:00 PM
Explore our Boca Raton, FL Storage Units at Northwest 20th Street
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Check your facility's offered features.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Check your facility's offered features.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Resources from the Help Center
How Self Storage Works
If you've never rented self storage before, we're here to help.
Making a Reservation
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Features & Amenities
Your storage needs are unique. Find out which features and amenities are right for you.
Moving In
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Customer Reviews
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Br has windows you can open or close to keep it from smelling bad the door locks and disposable seat covers hand drier and running water , the units are climate controlled I wish it was a lil colder but it’s good
Really friendly people and welcoming !! Best storage in boca Raton
I went here to help my mother move a bed and was instantly greeted with great hospitality by a ex military Canadian guy that helped us out tremendously (sorry I forgot your name!). Made me and my brother feel like we were at a home away from home. Very HELPFUL, clean, super respectful and down to earth friendly staff
Mark was fantastic, helped us get our room ready very quickly, extremely recommended!
I had an excellent experience with the service I received at the storage facility from kiya. The employee was professional, courteous, and attentive to my needs throughout the entire process. They communicated clearly, answered all of my questions, and made sure everything was handled efficiently. Their positive attitude and professionalism made the experience smooth and pleasant. I truly appreciate the level of customer service I received and would gladly recommend this facility to others.
Kiya was very helpful
Mark was the BEST!!!! Helpful, informative and just AWESOME! Well, Referred to all my friends and clients! I
Mark was great and helpful
Misleading information and unfair charges!
I had a terrible experience with customer service and encountered complete misinformation. I specifically called in advance to confirm my move-out date so I wouldn't be charged for an extra month. The representative clearly told me: "You need to move out by the 3rd," since the 3rd was my billing date.
Relying on this information, I moved out on the 1st, well before the deadline I was given. To my shock, I was immediately hit with a bill for the ENTIRE next month! Apparently, regardless of the billing cycle, they expect you to be out by the 1st, but that is NOT what I was told on the phone.
Why does your staff provide false information? I vacated the unit based on the specific date given by your team, yet the company is still trying to charge me for a month I won't be using. If you plan to rent here, be careful: what the staff tells you doesn't match their billing practices, and they will take your money the first chance they get.
It's impossible!!!
I am extremely disappointed with this Public Storage facility and consider their service deceptive and unprofessional.
I rented a small storage unit on February 3rd of this year. In April, I decided I no longer needed the unit and called the office to ask exactly what I had to do to close out my rental. The representative told me that since I had already called, I didn’t need to do anything else except empty the unit, leave it clean, take photos, and call them once it was cleared. I specifically asked by what date I had to remove my belongings to avoid being charged for a new month, and she clearly told me I had until May 3rd.
Based on this information, I took my time moving my things out, and I finished clearing the unit on May 2nd – before the date I was given. Despite that, I was suddenly billed for another month and told that I was “two days late.” In other words, they give you one date over the phone, you follow their instructions, and then they turn around and claim you missed the deadline. That is misleading, plain and simple.
I spent a lot of time calling and trying to resolve this. After several conversations, I was told that they would not charge me and that everything was “taken care of.” I was under the impression the issue was finally resolved. Instead, a couple of months later I started getting calls from a collection agency, because the facility had quietly sent the account to collections without ever warning me or correcting their own mistake.
I had to call them again, go through another “investigation” that dragged on, and in the end they repeated that I still had to pay for those “two extra days” – even though their own staff had originally given me the wrong date and later verbally promised not to charge me.
In many years of dealing with different companies and rentals, I have rarely seen such an unorganized, disrespectful, and dishonest way of treating customers. Giving incorrect information about deadlines, promising over the phone that charges will be removed, then silently handing the account to a collection agency is absolutely unacceptable. Based on my experience, this is one of the worst storage facilities I have ever dealt with, and I strongly do not recommend using this Public Storage location.
Website says 24 hours. Location is closed at 0550
Dashon was very nice and helpful to me and my husband about the questions we had
Mark was so kind and helpful I’d highly recommend the services outstanding
Mark was extremely helpful.
Thanks a lot !!!
Stay a way not safe , bad service
This experience wasn’t even one star. There was no greeting, and I was never acknowledged. The staff member was sitting and eating at the desk, which felt unprofessional. I purchased two boxes, and no assistance was offered to help carry them to my vehicle. I was simply handed the two metals and a receipt and told to ‘drive safe.’ Very disappointing
Zero stars
Kiya is a wonderful sales representative!
Courteous, polite, knowledgeable.
We decided to rent not one unit but two.
Fair competitive price.
Difference is Customer Service.
5 stars to Kiya! ✨✨✨✨✨
She deserves a pay increase….😉
Kiya provided get customer service she’s the best hand down!
I had an amazing experience with Kiya. She was kind, knowledgeable, and went above and beyond to make sure everything was taken care of. Her positive attitude and great communication made a big difference. Thank you, Kiya!
This was my first time renting a storage unit and the process is way easier than I expected. They do offer to rent by phone or rent online but being my first time I wanted to see the place and I’m happy I did. I got to meet kiya who is such a sweetheart and she’s very knowledgeable about the whole process
Move in easy. Easier to get through gate when download app. Hard to find unit without map. Wish there were signs for unit#s, instead of randomly walking the entire floor
Thanks kiya for always being helpful
Mark was awesome.....
Rekiya was so helpful! Great location close to my business and home.
I met kiya today she’s very nice,kind and helpful. Im just a auction buyer so that says a lot about her customer service
Great experience with Public Storage! The staff was very helpful and made Everything Easy. Excellent customer Service.
Kiya helped us out when we had a leak in our unit. Moved us with no issues at all.
Kiya had great customer service she made this process a lot easier from the move in all the way to the move out we will be renting here again next year. To all my FAU parents this is where you need rent!
Mark was awesome very helpful
Kiya wow you are amazing you answered all my questions and concerns. Her customer service was on point extremely helpful and pleasant. Thanks a million Yolande
Clean, easy to access and safe. The reservation and how to get the lock, and move our stuff super easy!! Prices also really good.
Mark went above and beyond
He provided the best customer service ever
Thank you
Tom
Kiya customer service was great, I recommend this location for all your storage.
Absolutely amazing experience at Public Storage. The facility is clean, secure, and well organized—but the real highlight was Kiya. She was incredibly helpful, patient, and knowledgeable. From start to finish, she made the whole process smooth and stress-free. You can tell she genuinely cares about the customers. Highly recommend—ask for Kiya if you want top tier service.
Kiya was extremely friendly and helpful. My wife and I came in to get a storage unit for our business close by and she helped us get in and out of there. If you’re needing storage definitely ask for Kiya she will be happy to assist.
So, there's a chance that homeless persons may be living in the unit next to your stuff. And Public Storage does not act quickly to get them out and will probably not warn you they are there. And when they break into your unit and steal your stuff, Public Storage will remind you that the insurance you were forced to buy when you rented has a $5,000 limit. Do the math on that. You need to realize that Public Storage does not have video surveillance of your units or the hallways. Only the elevators and common areas. When all this happened to me, the thief hid my belongings in another unrented Public Storage unit! And they didn't even do lock checks to see if he was still living there. Lost a bunch of priceless stuff and Public Storage basically shrugged. I would advise you to find a place that has true video surveillance and a process for keeping people who are homeless and addicted from moving in next door to your unit. Maybe try Sentry or U-Haul. But seriously, avoid this company. Dealing with them made me think ATT and Comcast had a baby.
I moved out of my Public Storage unit on April 11 and returned briefly the next morning before 9 AM, solely to double-check the unit was empty and clean. I was off the property before any staff arrived. Despite that, I was charged for an additional rental period.
When I contacted the on-site manager to explain, she told me that because my gate code was used, I was automatically ineligible for a refund — regardless of whether the unit was empty or whether I had actually used it. When I tried to explain, she became hostile, refused to listen, and hung up on me.
I then called corporate. On April 12, a representative told me I would receive a refund within 5–7 business days. It’s now well past that, and no refund has been issued. Now I’m being told the only person who can resolve this is the district manager, but there’s no way to contact them directly without going through the same site manager who hung up on me.
This experience has been beyond frustrating. My account was closed, my unit was vacated, and I was promised a refund. I’m now left with no unit and no money returned.
I’m asking that a district manager or regional representative contact me directly to make this right. I will gladly update this review once the issue is resolved properly.
Mark was very helpful and nice!
The worst storage place in Boca. They keep raising prices, the doors never open with their code or app and the employees are miserable and rude. Go to Boca storage down the street. They have fair pricing easy access and really nice employees.
This location was very clean the automated gate along with the app is fantastic. Kiya followed up regarding my experience and you can clearly tell she is here to help in anyway you ask. It was a pleasant and easy process and great experience thank you so much kiya
Nice Friendly Staff Kiya Did A Amazing Job 👍🏼
Easy renting process no hassle and great staff !!
Thank you Kaya for you help !
They keep jacking up rent every few months despite not needing to do so. Can’t contact manager via phone. Will be looking at other storage solutions
I was charged for an entire additional month because I evacuated the unit just a few hours late, the next morning. I feel like this was a rip-off and unfair, as it was such a small delay
Kiya is the best 🙏🙏🙏🙏
Overall not a bad experience, lock was a jammed but they said they will replace for me .
I was looking to get a unit for the 1st time,and Ms.Rekiya helped me with all my questions.and I will be renting soon.
I felt very comfortable moving into my storage space thanks to the wonderful assistance I received from Kiya . She is outstanding.
Communications and renting with the assistance of Camille in the office was fantastic. She helped understand the options and pricing details completely. She is a great asset and a gem for the success of this location. I had an issue and she quickly assisted me. The storage unit was clean and as described upon move-in.
Anthony was a very great help to me and my wife great attitude he understood what was going on he seen I was a bit irritated but not with him he asked me was I ok and helped us out ANTHONY IS A GREAT WORKER
I have been with the Public Storage on 109 NW 20th St, Boca Raton, FL 33431 for about a year now. The staff is always pleasant and even the manager reaches out when needed. Never aggressive or demanding. Month after month L, every transaction is smooth. I almost forget I even have a storage sometimes. We'll be parting ways soon as I won't need my unit anymore. If I'm ever in need of storage services L, Public Storage will be my #1 choice!
Thanks guys for a great experience!!
Property is a complete mess, especially the dumpster area all broken up and messy, trash always left in hallways and elevators, hallways smells like pee and presence of homeless living on property, like come on public storage this is horrible
Office is always closed. No one's never there. Came the 10th time same issue every single time.
Kamille is amazing and exceeded my expectation's. She went above and beyond.Public storage is lucky to have her.
Christine was very helpful and a pleasure to work with.
EXCELLENT PERFORMANCE
I am very grateful to Cristine who solve the problem with a lot of professionalism and kindness as well as having a lot of patience.
Christine and Anthony are awesome it doesn’t matter what is the issue always they help they have patience’s always they listen you and always help you
Public Storage was awesome customer service was great. Christine was amazing. The unit was nice and clean and I would definitely refer you to other people.
Great location & fair pricing. I just had a call with Norbett regarding a billing concern and he had great customer service.
Just want to share my experience with this location very professional and helpful Christine was aswome she went above and beyond to get me the very best price
Upon arrival we noticed that the facility was very clean. Only issue is that the main entrance to the location is very narrow and hard to maneuver a 16’ rental truck. But, the automated gate along with the app is fantastic. Christine. A followed up regarding our experience and you can clearly tell she is here to help in anyway you ask. It was a pleasant and easy process! We were able to secure a storage unit same day within 30 minutes.
Jamie was very helpful. I am very appreciative. Highly recommend
Christine is extremely knowledgeable, courteous and efficient! She made my move in date effortless and welcoming. Anthony was also very helpful and followed up with me a few days later. I was very impressed by the professional level of service I received here!
Christine the new manager helped us get the perfect unit! She really knew what she was doing. I recommend working with her.
Penny was wonderful to work with. Very helpful.
Easy breezy self storage. No hassles no fuss
A+++ Storage facility staff, always courteous, prompt and considerate. Always clean and well-taken care of - we've been using this storage for over 5 years and we highly recommend!
Penny is awesome! Very helpful, definitely recommend!
Used public storage for the first time. What a great experience! Jamie was awesome. She was very knowledgeable. Took her time to explain everything to me and felt very comfortable when leaving my personal items in their care. I will go back time and time again
Excellent service here at this company
Seguro silencioso y buen ubicado
Special thanks to Christine and Penny !! Appreciate your help !
Felicia
Extremely expensive
Mold factory. No attendant. Overpriced.
I have been looking for affordable storage for sometime now. The price is reasonable. I was able to pay 6 months in advance. And I was able to refuse the insurance they provided (I have my own homeowner insurance). Not having to pay that additional fee made the pricing fit my budget. Penny was the attendant who assisted me with my transactions. She was very polite, she was gracious about answering all my questions & making sure I had a clear understanding. She did it all with out an attitude which is so rare these days. You could tell she enjoys her job and helping people. She gave me a call a couple of days after I began renting to see if everything was working out ok and to see if I had any concerns. The Follow up was greatly appreciated because I did have a few more questions but hadn’t found the time to call her again. Overall great experience!!!!!
I hate dealing with just a machine that replaces the human touch! Not even a phone to ask questions etc. the location is convenient! I must say because of the convenience of the location, The storage fees are ridiculously high like 3 to 4 times the average amounts! On top of that , they lock the area where customers are able to throw away garbage by 4pm yet they close at 9pm! If you leave any garage behind they want to charge!
WARNING ado not do business here .. I was charged for storage through auto-pay ever after I closed out my account. I was promised a refund by the Manager Penny that never happened … Also was promised refund by corporate they never followed through…
came back to rent again! serena at front desk was very helpful as usual!!
Had a very pleasant experience dealing with penny at public storage. She was very helpful and professional. I thought I would have some issues with what I was storing but she sorted it all out. I would highly recommend anyone thinking of storage Talk to her first.
Serena did an awesome job helping my husband with the e rental process!!
Nice clean units great and friendly customer service!!!