Public Storage Self-Storage Units at 6651 N Franklin Ave, Loveland, CO

Just wanted to give a shout out to Lynita She was so helpful and amazing

I had an awesome experience. It was made even better by team member Oliver, who was so nice and knowledgeable. I will recommend Public Storage to everyone.

Laneta, thank you for gracefully supporting my first adventure with public storage. You know how to proactively listen and solve problems quickly. I’m at a loss of words but merely grateful for your service. Thank you 👍

This was a great experience. Lynita was super friendly and helpful. She made the process quick and easy as well as made me feel assured that this was the right safe place to store my things.

Ms. lynita ís the best . She’s always provided great service . Company’s lucky to have her

I was stressed trying to find a secure place to store things I just wasn't ready to let go of. Then I met this beautiful woman Lynita who was so helpful. She was so professional and articulate as she assisted me in navigating the space that I needed as well as a price that was conducive for my finances as well as the space needed to store my belongings. It's hard to find good service as well as someone who doesn't seem irritated or upset to be at work. Lol Thank you Lynita and all seeking customers reach out to her if you have a need.

Ms. Lynita was truly a Godsend I was in need of a storage unit and I wasn't able to find anything from my budget and the size that I needed for my mother-in-law stuff. It wasn't a whole lot of stuff that we needed storage for it and something very minimal I needed took the time to help us out go over all the options that she had available on the Property walk us through helped us find something suitable. We had went everywhere and they were trying to charge us way more than what it was worth and then more than what we can afford so we truly appreciate her Public storage

Best self storage experience I’ve had thus far. Lynita was very helpful and made the whole thing a breeze and comfortable. She explained in detail the differences and even showed different units multiple times. She didn’t loose patience even when I would have if I was in her position. I appreciate this location and Lynita. Thank you!!!

Shout-out to Linetta for the extra care and follow-through. She took the time to ensure everything was set up correctly and communicated clearly, which helped eliminate confusion when managing multiple locations. Support like this doesn’t go unnoticed—smooth, efficient, and genuinely helpful.

Lynita is so kind helpful and professional. She reached out to me to sign my new rental agreement (I’m in New York) and noticed my rent went up on my account. She alerted me to the change and put in a request to lower it back to original amount from $93 back to $70. It was approved. I am so happy she called. She remembered I travel for a living and details about prior conversations we’ve had which made me feel valued and cared about as a customer. Lynita is a phenomenal customer service rep and truly an asset to her company!!! ❤️

Lynita is amazing I have good customer service before but she went above and beyond. Any and all questions answered and extremely kind and knowledgeable.

The nice lady in the office saw me drive up and met me outside. I was confused and she was able to answer my question. She was very patient and helpful. She’s stellar! Excellent customer service!

Lynita was an exceptional employee and making my storage experience great. I appreciate her professionalism and customer service skills she showed.

I absolutely enjoyed working with Lynita! She was very helpful and polite. Thank you!

Oliver was awesome!!!!

I went in, and Oliver helped me. They were so nice. I was just price checking, and not bad prices either. I'll be coming back.

Lynita was very thorough, professional, and helpful! This was the smoothest interaction I’ve had with a rental company, thanks to her! I definitely recommend her, 10/10 and also getting a unit at public storage!

Lynita helped me with all of my concerns! Excellent customer service! Thank you

Had some questions about my unit, Lynita relieved my concerns immediately and made sure to provide A1 customer service! Always is nice to feel like your possessions are in great hands, thank you so much!

Lynita was awesome getting me set up and answering all my questions! Excited to finally have some storage!

Lynita is amazing she has helped us with all our needs and even went above and beyond normal customer service by helping us speak with my mother in law who had questions about the unit as my mother in law paid our first month. Every time I'm at the unit Lynita has been friendly, kind and so understanding of our situation. I wish everyone in customer service situations would approach our needs the way she does and it seems no matter what the day brings she has a smile on her face and brings a calmness that is so much appreciated. Thank you!!!!!! We really appreciate you.

Lynita was amazing. Customer service on point! Love seeing her bright face every time I stop by!!

I was gathering information earlier today and called this place and was lucky to talk to Lynita. She was very helpful and provided me with all the information I needed. She was friendly and knowledgeable about her job. I command her service.

Lynita was absolutely amazing. She called me regarding an issue on my account and was incredibly kind, patient, and helpful throughout the entire conversation. People like her make such a huge difference, and her kindness absolutely made my day. She explained everything clearly, handled the situation with genuine care, and truly went above and beyond to help me. Thank you, Lynita.

I just wanted to shout out Lynita for her outstanding service once again! She is so helpful!

🌟🌟🌟🌟🌟 I had an outstanding experience at Public Storage thanks to Lynita! From the moment I arrived, she was incredibly welcoming, professional, and attentive. She took the time to show me the storage space in detail, answered all my questions with clarity, and explained the rental terms thoroughly and patiently. Her polite demeanor and helpful attitude made the entire process smooth and stress-free. Lynita truly went above and beyond to ensure I felt confident and comfortable with my decision. If you're looking for top-notch customer service, ask for Lynita—she’s a gem!

So far so good, I looked at storage units online as we are moving out of state but not ready to move everything, Public Storage seemed most suitable for us. I made a reservation online and Lynita called me the next day to follow up, I told her I needed to double check with my husband before completing the process and she was more than happy to call me back later, and also gave me the option to call her back sooner if I needed to - I really appreciate when businesses aren't clawing at the money in your pocket. She promptly called my back the next morning to follow up, and we got all the paperwork finished over the phone and my remaining questions answered. She explained how the app worked and the timeline of when and what to expect. I read the reviews for this company and it seems like most complaints could have easily been avoided by reading the contract in complicity and asking remaining questions. There was no hmming and ahhhing when I asked direct questions. Lynita was prompt, knowledgeable, and friendly. I would highly recommend requesting her if you have had issues with previous services as she seems to be the one to get things taken care of. Look forward to moving in today :)

Lynita was very helpful and sufficient! She was very friendly and made my day go smoother👍🏼

Place is busy and the staff personable and helpful

Lynita was SO helpful and was so nice and cooperative!!!

Lynita is absolutely amazing! Very kind and helped with all of my issues/questions!

Lynita was so helpful finding the correct type storage unit and went out of her way to help with making the reservation over the phone.

Lynita was very friendly answered all my questions very knowledgeable. I would definitely recommend Public Storage.

Lynta was very informative And helpful with questions avout unit sizes Thank You

Lynita fue muy amable y es muy profesional en lo que hace me encanto su servicio, si pudiera darle más estrellas lo haría sin dudarlo.

Lynita wad very friendly and made it easy to rent a space

Had a great experience with a young lady named Lynita. She was very helpful and informative. Would definitely recommend this place and pricing was low.

Lynita took great care of me and was very friendly

Lynita is great! Quick serviceand she was excellent to work with!

The help and customer service I received at this location was really great.

Lynita was very helpful and professional. I was very happy and satisfied with my unit Thank you

Yall made a terrific choice when hiring this woman. Lynita was knowledgeable, helpful and professional. Made my experience hassle free and with confidence . ***** Thank You Lynita

Lanette was a pleasure to work with, she was knowledgeable, friendly and efficient. She helped me solve my problem on the application in under 2 minutes!

Lynita was wonderful! Great service

I was in a stressful situation and Lynita was able to help me get a unit with great service! Thank you!

Great customer service from lynita!

Lynita is fantastic and great to deal with , very good with the customer and very knowledgeable in her work.

Lynita was very professional. She showed me some units. I will definitely be renting a unit from her Place was very clean and neat very helpful she’s awesome

I took a tour today of the facilities. I was looking for climate controlled spaces and that's what I saw. The staff was professional, very friendly and helpful especially Lynita. I will be moving in this week.

Good rates, and Lynita was very helpful getting things set up. Much appreciated!

I went to this storage facility during the weekday and there was no property manager on site—just a kiosk with a “video assistant.” I wanted to tour a unit before renting, but they told me no one could show me one. Instead, they reassured me that if I rented and didn’t like it, I could easily get a refund. What they didn’t mention was that they keep the $30 administrative fee no matter what. Fast forward—when I finally saw the unit, it was riddled with mouse droppings. I don't want to store my items here. Now they refuse to refund the full amount and are keeping $30 of my money. This has been a frustrating experience from start to finish. I do NOT recommend renting here.

I came to look for a unit and check some stuff out. Lynita was really help and thorough 😊👍

Lynita was very helpful she's very pleasant person she's a great worker

I recently went looking for a storage unit and it was a beautiful young lady that helped me find exactly what I needed. Thank you Ms Lynita 👏🏾

This public storage was great, no problems at all. Lynita helped make getting a unit easy and stress free!

Lynita was great help! Was very nice and helped me with getting my unit! Amazing service!

Do not rent from this storage company. They will raise your rates month to month by as much as 25 to 30% with no legitimate reason. Once you're here you are stuck unless you can move out at the drop of a hat. Run run run as far as your feet can take you from public storage

I’m moving in today. No on onsite. I don’t need a lock and I have my own insurance. There isn’t anyone here to refund the payments charged to my credit card. My card was charged for insurance when I don’t need it but there isn’t anyone onsite to prove I have insurance. There isn’t a bathroom onsite. Needed a larger space but can’t get one because no one is here. Now I am stuck having 5o move to another facility. Total joke. If you need help, this is not the place to come. If you’re looking for a place just to drop a couple things off and leave this place is probably great for you.. Don’t waste your time if you need a place that is decent.

I recently rented a unit at Public Storage, and my experience has been nothing short of disappointing. Initially, I was drawn in by their promise of 24-hour access to my belongings, which was a key factor in my decision to choose them. However, I quickly discovered that this was not the case. Access hours were limited, and I found myself unable to retrieve my items when I needed them most. It felt misleading and left me frustrated. To make matters worse, I experienced a serious breach of trust when I discovered that someone had entered my unit without my authorization. This is completely unacceptable and raises significant concerns about the security of my belongings. I expect my storage unit to be a safe space, and this incident shattered that sense of security. Additionally, I noticed that my handheld car battery charger was missing after the unauthorized entry. While I can't definitively say it was taken during that incident, the timing is suspicious and has left me feeling uneasy about the overall integrity of the facility. In summary, my experience with Public Storage has been marred by false advertising regarding access hours, unauthorized entry into my unit, and the loss of my personal property. I would not recommend this storage facility to anyone looking for a reliable and secure place to store their belongings. Save yourself the trouble and look elsewhere.

Lynita was really friendly and extremely helpful with getting set up. If you have your own lock you’ll get refunded on the lock deposit when you return it.

DO NOT RENT HERE! You'll regret it. I LOVED Summit, and have been nothing BUT disappointed in Summit being taken over by Public Storage. In all the time I rented at Summit, I NEVER saw anyone abuse the trash--not one time did I see anyone put trash outside the dumpster if it was full, nor did I see furniture left at the dumpster, yet without ANY justification or provocation, Public Storage IMMEDIATELY put a lock on the dumpster, eliminating trash service for customers. I'm not surprised Public Storage has the worst reputation among storage facilities. They act like they're doing YOU a favor by letting you give them money. Additionally the gate hours are the worst (6 AM-9 PM), plus there's a manager on site 7 days a week, which automatically jacks up prices. And Summit GAVE customers locks. You'd open your door and there was a brand-new lock on the floor free of charge. These yahoo's make you pay $19 for a lock AND you can't even fill out their contract online without buying their expensive insurance. Too bad I can't give Public Storage zero stars.

Lenita is awesome! Very kind and helpful!!!

Lynata made this process so easy for me ! Just moved here from Alaska. Got my one month for just a dollar and she made it quick and painless! Love her. ! Love this place !

I just like to say the nice lady (lynita) went out of her way to show the difference in the unit's not once but twice once having to go back to the office when we asked about seeing the difference in size unit .she was so pleasant when she showed us the unit's,but also when she did her job in the office finalizing the paperwork Thank you lynita at public storage 6651 n Franklin avenue

New management is great. Lynita in the front office is amazing.

Lynita Did a wonderful Job !!! Highly Recommend Public Storage !!

Lynita helped me get my storage unit and was very helpful ! Would recommend 10/10

Horrified that Summit is being taken over by Public Storage. Public Storage has the WORST reputation, and Summit's hours are 5 AM-11PM. Public's are 6 AM-9 PM. Who the hell wants a Storage that closes at 9? Even Storage Sense closes at 10. I'm leaving.

Terrible management and communication

Easy to access; plenty of room. Trouble free.

Very easy process, and we were so pleased to find a new lock left inside the unit for our convenience.

I wish I could give zero stars. My experience with Summit Self Storage in Loveland has been nothing short of a disaster. Just a few days ago, I was informed by the new property manager that my unit was one of many “vandalized” and I needed to check if anything was missing. Upon arrival, I found that around $15,000 worth of my power tools and skis were gone, with my unit door hanging off the rails—clearly broken into and unsecured. Half of the doors in my area were similarly damaged. The property manager couldn’t even admit these units were broken into, stating no other tenants had reported anything missing (yet). The complete lack of urgency was appalling. No effort was made to re-secure the units after the break-in. When I asked about camera footage, the response I got was dismissive at best, hinting that the cameras were either malfunctioning or that management just didn’t care enough to check. I contacted Loveland police, and to my shock, I was the first person to report the incident, despite this not being the first time it’s happened at this location. It’s clear that management has failed in every possible way: zero accountability, no communication, and absolutely no follow-through. The photo I’ve attached shows what you should watch out for if you have a unit at Summit Self Storage. Break-ins happen when the doors are kicked off their rails, making it easy to bend the door and climb underneath. There is no on-site property manager, and after the gates close, there’s nothing stopping people from breaking in. The doors don’t have automatic locks, and many of the security cameras have black spray paint covering them, rendering them useless. Do yourself a favor and avoid Summit Self Storage in Loveland at all costs. This place is a nightmare waiting to happen, and if you value your belongings, take them elsewhere.