Public Storage Self-Storage Units at 5929 South College Ave, Fort Collins, CO
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 50/moSmall 5'x5'
$ 50/mo $66Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 67/moSmall 5'x10'
$ 67/mo $90Best Price Label
- Outside unit
- Drive-up access
5'x15'Online only price$ 81/moMedium 5'x15'
$ 81/mo $108Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 149/moLarge 10'x15'
$ 149/mo $198Best Price Label
- Outside unit
- Drive-up access
10'x24'Online only price$ 154/moLarge 10'x24'
$ 154/mo $205Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 157/moLarge 10'x20'
$ 157/mo $210Best Price Label2 unit left!
- Outside unit
- Drive-up access
Self-Storage Near Fort Collins
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Fort Collins Storage Units On Highway 287
This Fort Collins Public Storage is located on the west side of South College Avenue, just north of Skyway Drive. It is about five miles south of the downtown and Colorado State University campus areas.
This location features a large selection of outdoor storage units, ranging from small to large. There are also a number of indoor storage units, as well. When trying to pick the right cheap self storage unit, the property manager who lives on site is happy to answer questions and provide assistance.
For folks heading out to Horsetooth Mountain Park to enjoy the endless trails, a 5x5 unit is a great place to store hiking gear for a quick grab on the go, while a 10x10 can easily hold snowboards and skis in the offseason.
Students and staff at Colorado State University a few minutes up the road can use a 10x20 unit to store anything that won't quite fit on campus – whether it's couches and chairs or supplies for a major academic project.
For growing families in Poudre School District, as well as Greeley and Loveland, a 10x30 unit is the answer when trying to figure out where to store everything during a move or remodel.
Besides its booming CSU population, Fort Collins is also home to major manufacturing plants for global and high-tech leaders, including Anheuser-Busch and Hewlett Packard. Throw Old Town Fort Collins into the mix and it's easy to see what makes this such a unique, diverse community – a community which Public Storage is proud to be a part of.
This facility is open 7 days a week and is easy to get to from Highway 392 and Interstate 25.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 308)
Storage units are fine and have a light but they raise the price over and over. I started out paying $170 and now pay $316 just a few years later. They also send emails saying your unit is unlocked when payment is late and then actually lock your unit after you pay so you can't get into it. THEY ACTUALLY RAISED MY RATE THREE TIMES DURING THE PANDEMIC 👎👎👎
Morgan was super helpful, even when having trouble with my code. I would highly recommend Public Storage to anyone looking for a storage space in Fort Collins that has remarkable customer service and reasonable rates. I got a reasonable deal locked in at under $100 a month with insurance on a fairly large size unit. Best deal in town.
It was nice, no mice or rodents. Could access after certain hours but had a good experience.
Great price for years. Great staff. Always helpful.
It's basic but it works cheap fast easy
I am beyond livid. The property manager dropped the ball big time. During BUSINESS HOURS (per the website), he was nowhere to be found... not in the on-site house nor by phone. My unit's door got stuck open with all my stuff in there, and it was raining. I called twice and left a voicemail. Finally had to call corporate customer service. They couldn't reach him either. Said they reached out to a district manager or something. Hours later, still nothing from either. Luckily I was able to reach out to a friend who came and unjammed the door for me, but I would otherwise still be stuck in the rain with an unclosable storage unit. This is absolutely unacceptable.
Place needs TLC. Exterior night lights hanging down, needs painting, driving path to narrow. They have a plow team come all the way from Colorado Springs. They raise price to people who pay on time and the ones that are always late there prices stay the same. Avoid this storage unit. The frontage road is in terrible shape
Zack was a big help this last week in getting all signed up. The app is pretty easy to use.
We needed a larger space, the move was pretty simple, thank you Zach for guidance in getting a bigger unit.
Fantastic staff!! Zachary I think it was so so great we broke some of the ice in parking lot in front of our unit and he came back through and shoveled the rest for us. Really amazing attitude he deserves a raise for sure :) Really great at explaining everything I feel secure leaving our stuff with them!!
Would highly NOT recommend this place. I rented a storage unit they assured me would be big enough. It was not, no big deal. I tried to rent a larger space to hold all of my stuff and kept being transferred as they could "rent me a second space but could not upgrade my space". I was finally referred to talk to the property manager. I left a message and attempted multiple calls with no call back. I then called corporate as that's the only number available to the public to speak with and the office door at the facility is locked with no one inside. They advised me I will receive a full refund for the unit since I "vacated" on my first day. I have yet to see a refund and everytime I call I am told they are giving my information to a supervisor and they say no one has done that yet. This has happened multiple times. I ended up going to Manhattan Storage in Fort Collins and am much happier. The rates are better with no "6 month increase" and someone works the front office daily. Also the storage unit is flat so you don't have to worry about getting your moving truck or car stuck on icy hills like you do at public storage.
Been sitting outside here for 3 hours. Called the main place. They can't tell me anything. Just trying to pay for my storage. Sign says open. Website says open. Lights are on. Where is the employee?!
The entrance has a huge bump and is poorly designed and will cause all of your items to fall around your truck and break. The sheds are filthy, poorly sealed, no electricity or light, poorly designed lot does not leave enough space to park larger size trucks. Both managers were either rude or disrespectful and spoke to me as if I were either stupid or unworthy of basic decorum. They apparently have a lot of problems with their clients and have chosen this tactic in response. They were unwilling to open up another gate to allow people in and out even though there wasn't enough space for people to get through the front entrance. The day I rented a shed somebody used a blowtorch to break into the next shed to me, indicative of security. I actually had to ask the manager repeatedly to leave me alone, whereupon he thought that he would bully me and try to kick me out of my rental, though I had done nothing but request privacy while I work. I will not use this place again.
Zach was extremely helpful. My daughter stored her stuff here after college for 3 years. I highly recommend.
Bait and switch! Start at a low amount them almost double your rates. Not an all around increase, specifically targeted at units that are in demand. Then lower the rates if you complain. As a former owner of a private mini storage, I’ve never heard of such unethical practices. It’s what you get with a chain.
Zachary made a stressful moving experience an extremely pleasant one. Upon arriving to the facility for the first time, he was extremely kind and welcoming. He was always there to answer questions. He was even ridiculously awesome with conversation. Really loved this guy and his customer service. Would 100% use Public Storage again if I ever have the need.
Pretty standard storage units. Descent prices, good location for us. I would use them again. Little narrow for long trucks or trailers.
Used this location for storage over the summer. Good location, great rates and easy access. Will use again and would recommend
Zachary gave the best customer service that I have experienced in a long time! He was extremely helpful, tried providing help in any way he could. Overall a wonderful experience!!!!
I had the pleasure of working with both Eric and Zachary this place is extremely blessed to have these guys working for them they both have made my experience with public storage a breeze when unfortunately I had a few issues all my fault but these two helped me and went above and beyond to say the absolute least. So I'd like to say thank you again I'm greatful to have had you guys there to help and keep up the good work because it shows greatly. I will be using this facility again in the future for sure. Cheers!
This place was awsome for everything I need
They happily supplied me with everything I needed at a fair price. Everyone was so helpful.
I was super impressed by the service at the S College Public Storage. Zachary, the property manager was so kind and helpful! The place was spotless and the price was way better than every other storage unit I looked into. I’d 100% recommend this location to anyone.
Zach and Eric where friendly and made it easy to rent and end service when I was finished with my unit. Thank you for the gear quality service!
I have been there for a long time and I’ve never had any problems, very friendly and helpful.
The $1.00 move in was actually almost $50.00 after all the fees, taxes and required insurance were accounted for. Although the sign on the front gate and the hours listed online said they were open till 9PM, they were only staying open till 6PM. The monthly prices increased in amount twice in 6 months and the staff weren't able to make any decisions on their own. Security was a joke at best and I was very disappointed in my experience with this place.
Great place to rent! Great service! Left because got place with more room to store stuff.
Heidi has the best costumer service ever.
Eric and Zach are awesome making sure everything is safe and secure thank you so much 😃
Zack is very good at what he does. He has helped me 2 different times and has been compassionate, accurate about my needs and a sweet person to work with. Zach is a amazing customer service representative and does great work. Thank you Public Storage and Thank you Zack, Eric is as equally good, only I have dealt with Zack.
do you have electricity in your units?
I was given this location by my neighbor who had good luck with their unit years ago.**** Suggestion*** ONLY APPLY ONLINE!. The onsite manager seemed helpful until the time to pay for the unit. You're going to pay for additional fees including administration/lock and insurance! My advice...go anywhere else where they have Video Surveillance on your unit and they're interested in your business. I was rejected Because my cell phone wasn't on me while he was entering my info...he said ". Sorry....it's up to public storage discretiog to deny a new customer service..*** Due to my cell phone not being in my pocket.*** Unacceptable PUBLIC STORAGE!!! He was curious why I would have a problem with offering my social security #.too. And I was to bring my automobile Title if/when i was to store mt truck.... REALLY??? THX 4 reading.plz share. EP..
Amazing customer service thanks. Fyi dont take a 26' u haul you wont make the corner
A very smooth transition from very unpredictable times when I needed some place to put my things on a moment's notice public storage was there and without them being as easy and people friendly as they are made it much easier for the transition thank you very much
I appreciate Zachary’s professionalism and security concerns. Give him a raise!
Zach was very welcoming, and also effeciently informative! Highly reccommend their services🤘
Very friendly and very affordable. Would do it all o eat again if I needed to. 100% recommended.
Zachary provided great service. Would recommend this storage facility to others.
When I realized I needed a storage unit in the middle of September, Zach was extremely helpful. I was able to come by after work to do all of the paperwork and set up and found myself on the receiving end of a very helpful, very thorough, and much appreciated rundown of how things worked, the site rules, access info, and payment due dates. I also got to have some input on which unit I would prefer which I thought was very nice. I was very pleased with the set up process, I felt well informed, and despite missing a payment recently (oops) I have not been harassed - just a simple, much appreciated, reminder email. All in all, I'm happy with the choice to use this storage option.
Zack and Eric were super helpful getting me cleaned out of my unit. I have had a unit here for 2 years and it was super easy!
Great experience, price very affordable...
Zack was very helpful and personable. I enjoyed our conversation and it was a pleasure doing business with him. Thank you!
Amazing service from Zachary. Thank you so much!
Great service. Thanks Zachary- I so appreciate it!.
Friendly staff that have great people skills and the rates are great!
I reserved my space online and was contacted by the manager within ten minutes! The process was really easy and the manager walked me through everything and answered all of my questions. This place is awesome!!
BE AWARE stay away from this location the manager ERICK it’s a terrible person and not customer service are alll I rent units all over USA and never been so disappointed about his employees please guys go away from this guy he lost a nice Acount on 5929 s college ave CO 80525 I send my driver to extra space storage 5 minutes away no problem they have a way better service and prices please public storage do something you don’t need this guys on your corporation ———....
Zachary was so great!!! I called other places and they were not very helpful at all. I call the customer service line that was very helpful to book the space, immediately after I received a call from Zachary who answered all my questions. The day we came, during our move, he was on top of it and quick. This all is SUPER helpful when your in the middle of a move. I can say enough about his customer service. Thank you so much.
Zachary was amazing
Zach was helpful, friendly and informative. He showed us our options for the units and was a big help.
The people that work here are helpful and friendly. They actually listen when you talk to them. If you need a place to store your stuff for a month or a year I would recommend Public Storage Ft. Collins.
Outstanding service! Eric has been incredibly helpful. Very professional and friendly service. Well organized rental process and reasonable rates. Would definitely choose again.
Zachary did a wonderful job helping me and my husband get into a storage unit that was right for us. It was quick and simple. Service was amazing. Overall i am extremely pleased with my experience and with Zachary as well!
Zachary is a great employee. He helped me with everything i needed to get my bike in a 5*10 unit. I really appreciate his help. Overall it’s the best storage i have ever been. Thank you Zachary
I used this storage facility for almost 3 years. I had no issues of any kind, the people are really friendly and helpful. Never worried about flood,fire or break in.
Great place! Eric was very kind, friendly, and helpful in picking the right size unit for my needs. I did end up with a larger one than I originally planned online, but I did not feel upsold at all, it just made more sense when I saw the units in person. I never had a single issue in the three months I used my storage unit. The gate always works, I always felt safe, the unit itself was clean, no cracks or leaks, etc. I would definitely recommend keeping your stuff here!
Came back! The place is safe and clean. Eric makes sure you understand and answers all questions.
Thanks Jess our move-in was great. Good service!
Eric you rock
Eric really helped me out when I was looking for a place to store my car over the holidays. He was professional and answered all my questions.
Great experience and really easy to get in and out during the hours!
Everything was really great at this location.. However i feel public storage should disclose on there website or email confirmation this mandatory insurance they require you to carry on your unit... Not announcing that and then telling you that you have to have it order to rent from them seems like a scam.. Most people needing a storage unit that day are in some kinda situation.. It would be helpful if both staff and the website would mention this mandatory policy so a person is prepared before they get there. You are sent an email that tells you the cost of the first month and now where on that does it state you must carry insurance either.
Great location. Perfect for college students!
It's convenient but I really hate keeping my stuff in a place that locks it up and hold it for ransom for me to pay them back
Had an absolutely wonderful experience getting into a unit. The process was quick and filled with fun chatting with Jess. Thank you so much for all the help.
Jess was a delight to deal with not only was she efficient and knowledgeable but made the transaction easy and fun. Nice to deal with such a great personality after a long day at work and the stress of moving.
Blake was so awesome! Helped us and was super friendly❤
Great place to store all your precious belongings in your keepsakes easy access and easy to manage rates that will store your stuff here
Blake did a great job and was very helpful
Blake did a fantastic job, made the move in process very simple and quick!
Perfect place for storage for the summer while I wasn’t in town. Blake was very helpful for me while vacating my unit as well!
Staff is friendly and helpful however the orientation of some of the units makes them smaller than what they are listed as and are built in suck a way that it's hard to fit as much as we would like fit in the unit that we could afford.
This is the third time I've used this Public Storage site and it's been one of the best storage facilities I've ever used. Blake is always friendly, helpful and thorough when renting the units and prompt whenever I've had a question.
Blake at the front desk was friendly and helpful.
The staff were very helpful with holding a unit and when it was taken they upgraded for the same price. Also the two staff members that I had dealt with were awesome I would recommend others use this storage.
These folks are great and have always been on the up and up with me as a customer! Clean and well managed.
Dealt with Eric regarding my rental unit. Very thorough in explaining the rental and great price.
Nice staff, clean place.
Blake was fantastic and friendly , had everything ready to go. I had my space rented and paperwork complete in 10 min.
Blake was incredibly helpful and kind. Wonderful to have her working here!
Fair overall experience
Place is well managed and clean. The attendant Jess was very helpful, and made check in go very smooth.
Jess, you made my day. Thanks for the outstanding customer care.
Blake was super friendly. She gave excellent customer service and was very patient. She answered every question I had and fulfilled every request and need I had. She made this process smooth and I was able to begin moving my belongings in right away!
They won't tell you until you're signing the lease but they REQUIRE you to have insurance which they will sell you for an additional $11+/month
Blake was super helpful and really kind. She was extremely kind and helped with everything I needed. 10/10 would use the service again
Their secure and decent.
Great experience. Eric was awesome and a pleasure to work with. .I would bit suggest any other place but here!!!
Amazing service and great people. Highly recommend for your storage needs!!
Horrible highest pricing in town. Will never use again.
BLAKE IS AWESOME!!!!!! Great place Clean and friendly Needs a lot more security cameras
Blake was great! She helped me find the right size unit for my needs. Great customer service!
I needed to rent a Unit ASAP and got in the next day. The unit was clean and I feel secure. The staff (Blake) was absolutely wonderful in getting me situated with what I needed. I highly recommend!! Also look online for deals!
Property looks clean and secure. I feel good about keeping my things here.
Very clean and friendly place
Blake is very helpful and the location is very clean
Waited over a year for a refund on a month of service I didnt use, got the runaround and excuses. If they wont do right by their word do you really want to leave your valuables with them? Specifically when I signed up for service and when I cancelled my service I was told at the time I wouldn't have to lay for the full check out month, was charged anyway. I understand this is no longer public storage policy but it was when I signed up otherwise I wouldn't have signed up.
Very thorough. Thank you Blake!
Very clean facility and they made check-in easy. Friendly service in the office. Good security as well.
A mask g good hearted and efficient .2ill b3 a permanent customers ...thabk you Sheila
Great customer service, Blake was extremely helpful and courteous!!
Blake was awesome. Offered me other units when I wasn't sure if the one I reserved was large enough. Very friendly and efficient.
I have used this facility twice and both times have been excellent experiences. Leianne and Blake deliver excellent customer service and the administrative process was flawless.
I am a repeat customer at this facility because of the staff, the price, and the location. Blake, the property manager, is very knowledgeable about each unit, and takes the cutomer's needs into consideration while helping to find the perfect unit for you. The manager knows the policies, the business, and the updated software system. She is friendly, helpful, and professional. The customer service is excellent! E. Vann
Blake was very sweet and helped us immediately with the boxes! Couldn’t appreciate her service more!
There is no better place to put your storage! Ms Blake from the front office has been absolutely wonderful and so helpful!! Answered all our questions in detail, and was very polite! Amazing customer service thank you Blake for helping me and my family!!
Size is not every tire size. Forced to buy there lock and insurance. Doors look to leak. Not happy when price doubled.
Love this place the staff is awesome take your storage to this storage place.
Fast efficient on site and very easy to use on line.
Leianne has exceptional customer service, which is very uncommon these days. She knows the business well which also helps. The message for voice mail is very professional and she went over all details of contract, insurance, codes, locks, etc. Easy to follow and understand. Thank you so much Leianne! Tricia
I received the best customer service from Blake she was patient and very help which made the process super easy
Blake was SO helpful and informative. She was able to relay the info from the call center to us and made our interstate travels so seamless.
Blake had great customer service! Woohoo
Blake made sure I got the right size storage to fit my needs. It was a pleasure working with her.
Blake is an awesome MGR, the property is very clean, I enjoy talking to jer. She is a keeper!!!!!
Blake's was very helpful in helping me choose the right size of space for my needs. Thanks Blake your awesome!!!!
Blake gave exceptional service explained everything very well
Fantastic service. Friendly and very accommodating! Thank you for your help.
Clean, easy and nice staff!
Their great and excellent service and rates and hard to beat .
Leianne provided exceptional service and is a beautiful human being. She explained everything thoroughly and made me feel secure about storing my valuables here. Thank you so much! 🙏❤
Heidi made the transition very easy and was a delight as well! She's the best
Heidi was awesome. 5 stars. Great customer service. She knows her job.
Heidi by far is the most sweetest lady in the entire world she handled my issues quickly she got me signed up and she always checks on me she is the best thank you
I’ve had my belongings at PS Public Storage for over a year, and have no issues or problems. They have exceeded my expectations over and over! I’ve used other storage companies before finding PS Public Storage and the difference in integrity, respectfulness is by far better than I’ve ever had! Blake in the main office is so respectful, caring, understanding, and above all else, has absolutely amazing customer service! She’s a keeper! Definitely 5 Stars for Blake! Thank you!
This place has great and fast service. I was helped by Heidi and she made the check in process easy and understandable and even helped me when I needing to upgrade my unit to fit all of my things. Overall, a great experience!!!
Signing up was super easy, and the on-site manager, Heidi, was very helpful, friendly, and professional.
I was given a great deal and excellent customer service from Blake when I was stressing to find a storage unit quickly. Lovely!
Went in today looking for reasonable prices for a unit temporarily. Loved the location for us in Fort Collins, Blake helped me very fast, took me to show me a couple options so i could start moving stuff right away. She answered all my questions! She rocked.
It's a good place to store ur belongings.
This place is terrible, they say 1$ first month rent. Not true. The units are NOT the size Advertised and forcing people to buy insurance. 5hey also sent my bill to someone else. THIS IS 100% ILLEAGAL I HAVE NOW REPORTED THIS !!! There is other companies DO NOT USE this one!!!!
I was making a move from California to Fort Collins. Moving is stressful! However, the staff at this particular location was amazing. Called me to follow up on my reservation on line. Called me to let me know the weather wasn't looking good and to see how it was going. And the day I moved in, Blake could NOT have been more helpful. If you are going to trust your belongings to a storage facility...this should be the one. Update to this post: 6/18/2018 Still an awesome place. Heidi made my transfer between units absolutely one of the easiest experienced I have ever had.
Wonderful service! Blake was awesome very friendly! 10 out of 10 would recommend!
Quick service. Very personable!!
Thank you for making my life just a little bit easier Blake. Exceptional service. I would give you 100 stars if I could. Fantastic customer service.
Working with public storage has been great! Blake is very helpful and kind! She has made this process so much easier! I really appreciate her help and would refer anyone here solely from her great customer service!
Blake was so helpful & kind!! Great service and I’m very glad we decided to pick Public storage!
Blake, the property manager was extremely helpful. She was willing to answer any questions I had and made sure I had everything I needed to move my things into the unit.
We rented here for a short time, but the woman at the front desk was so nice and helpful everytime we came in. We moved out last minute, didn't even give them a 24 hour notice and everything went smooth! I entered my move out date online, swept out the unit, went into the office and let them know and it was done. No charges, no paperwork, easy! I recommended this place to my brother and would definitely use them again on our next need!
service is quick, efficient and friendly. Heidi helped us and was able to answer all of question and made us feel great about using the space!
Heidi was awesome, we needed a unit asap and she got us set up in a flash. We won't use any other service. Wish I could give more then 5 stars!! Thanks again heidi!!
Blake was very helpful and kind. Would totally use this storage again for any storage needs.
Great. Easy access. Reasonable on price and how they do business.
Blake is an awesome helpful manager!
This is a great location for a storage unit in Fort Collins. Heidi was so helpful with meeting all our needs and was prompt about returning phone calls when necessary. We were very satisfied with everything.
Made reservation early that morning, arrived and went through paperwork. Everything was smooth, fast and efficient. Blake was extremely helpful and knowledgeable.
We didn't rent because the place wasn't clean and looked very hard to get into and very expensive.
Heidi rocks amazing customer service friendly love the unit and the security here... Thanks so much!!
Clean and EASY to work with.
These ladies here are great people and helpers. They went far to help me with the best deal for my storage space. Constantly proactive. They helped me find a shuttle going to the airport before I even asked them for help. Smiles all over.
Blake and Heidi were very helpful and thorough in our orientation process. Very delightful ladies would recommend this place based off their bright and happy energy!
Blake did an amazing job for me today.
Heidi was awesome in getting me all set up a few months back. I know my stuff is in good hands.
Blake was helpful great attitude
This is the second time I have rented here. Renting was made quick and easy for me. Heidi was great and super helpful. I recommend the quick check out.
Went in today and Heidi was awesome! Super helpful and made this moving experience so much less stressful!
Heidi was helped us when we needed to move into our storage unit that same day. Great rates and location. Thank you.
Heidi was excellent in getting me set up today. She was super friendly, and very informative. This is the second time I've rented here, and the recent upgrades are super great. Very little hassle, good pricing, quality staff.
The best experience with the most knowledgeable and courteous staff member I have dealt with. I will recommend this facility to my friends.
Is this climate controlled?
Heidi is very professional and informative. She made this process very easy. Thanks Heidi
This is the second time we have used this location for our storage needs. Very secure, nice clean area, always feel safe, great customer service and so easy to get in and out of! Thank you for being there when we need you!
They have great management
Rented a unit there, the staffs there were very helpful and they had a great attitude toward their customers, definitely will rent a unit there if I need it again.
We have rented here twice, excellent service both times. We were storing a trailer, and they went out of their way to fine the best storage unit for that. We looked at 4 units to find the easiest one to load. The employees are very friendly. Will rent here again if i need it.
Great service, professional and efficient.
The rental process was pretty smooth, although the advertised deal only lasted a couple months before the rate went up. My moving truck was 26' and couldn't turn through the facility via the main gate. There was a gate in my row that opened where I could easily back my truck in, however at the time of move in I was told it was "broken" and that the property manager couldn't open it because it was too heavy but that it was going to be repaired soon. I had to negotiate my movers opening and closing the gate ourselves so we could access the unit. Upon the time of move out, 10 months later the gate was still "broken". When I asked for the movers to do the heavy lifting I was told that the property manager was not allowed to open the gate. My movers had to back into another gate at the opposite end of the facility and walk my belongings up the alley to the truck. When we were nearly completed, I was told by the property manager that "she guessed we could try the other gate". When I said what an inconvenience this had created the property manager told me, "well what would you have done if there was no gate!" I replied that I wouldn't have rented there had I known there was no access to the unit with a truck. With this poor customer service I would recommend taking your business elsewhere! Also, if you move out before the end of the month don't expect to get your rent prorated as most businesses would do. Last but not least, the doors on the units don't have a weather seal so water and debris had gotten into my unit and my belongings were covered in dirt/leaves, not to mention the rat droppings that covered the floor.
Very friendly and helpful! Thanks so much!
Not impressed. 1. Not easily accessible with moving trucks 2. Expensive 3. Nice staff however, too business/corporate oriented and they don't look out for people with special circumstances. They abide by the contract verbatim. I was away on military orders for 6 months and closed out the unit 4 days after the contractual date they are "able" to refund the rest of the month prorated. See what I mean? No respect for military, besides what's in the contract. I mean 4 days? And I'm in the military? Way to stiff me.
Great service very friendly, Blake helped me get the unit quick and at a good price. . . would definitely recommend to a friend.
I've had an outstanding experience working with Blake and Heidi. Very informative, professional, and helpful. Thanks.
Blake and Heidi are very helpful! Very clean location!
Went in today and received prompt and courteous service from Heidi. She made renting a unit very easy. Explained things well and it was a very smooth process which isn't usually the case for someone that is new. Thanks Heidi. The property is very clean and secure as well. So far so good.
Had a reservation up here they didn't have my size that would work but they helped me find another location that was not far away but still made sure everything was clear. Glad to do business with this company
Blake does a great job of explaining all the information when you call, the property is well kept and when they have any issues with anything they try and fix it in a timely mannor.. Always a pleasure when i have a question
Quick response and appointment scheduling. Appointment takes about 30 mins with paperwork and viewing of space. I liked that we can use our own lock. Website info should highlight better the need/additional cost for insurance, seemed like hidden cost not known until at appoinment.
I scheduled an appointment for 3pm and no one was there. They called me 30 minutes after my appointment and gave no explanation to why they forgot about my appointment. Rude and unfriendly employees. Other competitors have a better deals.
They raise prices on you which is awful and not the best prices for how small they are. Getting their is a nightmare
Blake Was really helpful and friendly best place yet that I've been to for storage and was very specific about the guidelines and the rules for the unit I do recommend this Public Storage to everyone else.
Great service and big storage space. Blake was very polite and helpful!! Will definitely keep using public storage from here on out.
Blake was super helpful when I checked in, and the process was really easy.
Pricey. At the other side of town.😒
Love the customer service here! Blake was so helpful!!
Very informative. Helpful beyond my expectations
It was so fast and easy!! Blake was so fantastic. Tell her thanks so much for the help. She also cleaned out a unit that someone left dirty and got it done right away and apologized about it. Very convenient Location off of college. Semper fi!! Definitely recommend for all your storage need and wonderful pricing compared to other storage places in the area.
Average units, but don't try to bring in a large truck, tightest corners of any storage facility in Fort Collins.
Just worked with Blake. She was an amazing help. Highly recommended!
Blake was absolutely wonderful. We're stranded in Colorado due to a car accident and need somewhere to keep our things. Blake made things easy and care free. Thank you Blake!
Blake is awesome, friendly, quick, and knowledgeable.. just an awesome person..
They took care of my needs quickly and efficiently. Very clean & Bob is really Good !
I just had a great experience with Blake! If you're looking for a storage unit definitely stop in and speak with her!!! She was awesome and very kind! 😀
This is a great, clean facility. The staff was very helpful!
Well maintained, clean and convenient facility. Professional, helpful and kind staff. Chris is a great prove that how you do your job is more important than what you do. Blake is also a pleasure to work with. Thanks guys!
Blake was such a great help getting me in to a unit that was perfect for my needs during a hectic move from Washington! Thanks for you help Blake:)
Evvrything is great with Blake and Rob and public storage
We are so very pleased that we chose to rent a unit at this Public Storage location. Rob was very nice and helpful on the phone, not pushy at all when we asked for time to think about it after making a reservation. When we decided to go through with getting the unit, Blake helped us with the paperwork and showed us the unit. Blake was amazing, she explained everything very clearly, went over all the details with us, and made sure we understood everything. She was friendly, funny, helpful, and informative. Customer service at its best. We are very happy with the unit we rented, it is clean and well maintained. The facility location is secure and well maintained as well. And the rates are very reasonable! We highly recommend this Public Storage location to anyone!!!
Blake and Rob at this Public Storage facility are extremely helpful and polite. They will help you figure out your particular needs. I wish more companies had service employees like these two.
I had a great experience there two separate times and Blake helped me on both occasions. Very satisfied with customer service and highly recommend public storage! Thanks
I got to speak with Blake in the front office, incredibly friendly! Answered my question without any hesitation. 5/5 will recommend to everyone!
The manager Blake was very professional and courteous, they had everything I needed. I would recommend this location to anyone.
First thing is the storage unit was just a mile up the street which was super convenient. Rob helped me to decide which unit was best for me. Getting in and out of the facility was easy and so was getting into my unit. During my rental Blake answered all of my questions i had. Only complaint i have is paying for insurance which is already covered. Otherwise i would given them 5 stars. Brent
Blake was very helpful. She made sure we got the right unit.
Blake was super helpful is getting me a storage unit last minute when U-hual screwed me on moving.
I had an amazing experience brought my mother to get into her storage and the property manager blake was so very helpful and nice she gave us the best customer experience i have had in a long time she is a great assest to your company thank you so much blake you are the best!!
Super clean units and awesome people working there. Rob helped me get a unit that fit all my stuff without breaking my budget.
Great place Highly Recommended for exceptional customer service. Thanks to Rob for all the help and always great service
I wnet in today and couldnt be happier with the experience. The gentleman in the office, Rob, was great. Listened to what I needed and got me the perfect space. Very happy!!
Been with this public storage for over 2 years now and gotta say its a no hassle establishment....Rob is great and alwas ready to be very helpful.....thanks for your professionalism!!!!
Blake was awesome! Very knowledgeable and helpful! Bubbly personality and concerns herself with customers, listens to their needs and can point you in the best direction for your storage size and needs! Extremely patient when I didn't know exactly what I was looking for, other than a storage place! She took the time to fully educate me! Something you just don't find much anymore in cutomer service! Thank you Blake!!! I'm sure PS appreciates you as much as your customers do!
The person who was in the office was very kind and he explained everything to me also he tried to give me a smaller space for less price to save my money but at the end we found that we can't fit all my stuff in it so he gave me another deal on the bigger one. I like the service .. They help you as if it was for themselves.. Highly recommended.
Blake was very helpful and friendly! The units were clean and nice! Easy to get in and out!
Everything was explained very clearly and Blake was fun and bubbly to work with we have been going through a rough time and she made this so smooth and easy to get through give this lady a more money!!!!
I talked with Rob on the phone the day before and Blake was there when I went to get all my paperwork done. Both of them were super nice and very helpful with all my questions and explaining all the details. I can see why they have so many good reviews already!
This storage facility is the best! Blake is wonderful and the process is super easy. They are also very easy to get in contact with if need be. I recommend this storage facility to everyone because of the great experience I had. The unit I rented was perfect for what I needed and their customer service is amazing. Should I ever need to rent another storage space, I will definitely be returning to this facility!
From start to finish, the service at Public Storage in Fort Collins was fantastic! We had one day to secure a storage unit and thanks to the easy to navigate website we spoke to someone immediately who reserved a space and connected me promptly to Public Storage in Fort Collins. Blake phoned within an hour of my reservation to ensure our request information was accurate and to set a time to go over the paperwork. Once on site, Blake quickly identified a great promotion which significantly reduced the first month's price, such a pleasant surprise! Blake helped us through the start up process in a quick and efficient manner but was very thorough! I would highly recommend Fort Collins Public Storage to anyone in need of extra space! Very impressed right out the gate!
Good customer service is hard to find and I found a diamond in the rough! Blake was amazing and extremely helpful. Moving is already stressful and then add the hassle of finding storage and she just made the whole experience easier.
Rob is fantastic; great guy to work with and knows the storage policies. In a long while I haven't seen anyone who can have such a great personality with the clients regardless what they are going through, this Man needs a raise!!!!
Rob and Blake are tremendous, always going over and above and very, very professional
Blake was extremely kind, helpful and thorough in assisting us with finding a last minute storage unit when it seemed impossible! The storage units are clean and nicely secured; will definitely continue to use for all storage needs in the future.
Went in to check prices, met with Blake, she was friendly, knowledgeable, and really knew what she was doing. I will recommend her facility to everyone.
I had excellent customer service from Blake and she was very quick and the process was convenient process for rental!
Thank you to Blake and Rob for working with me on transferring units as my storage needs changed. So easy and seamless. This is the best place I have ever experienced!
Very friendly and helpful customer service!
You cant find better or more friendly customer service anywhere. Blake helped us get set up with a storage room and gave us ideas on how to pack our dishes. We bought little foam-like bags to put each dish into and a box with dividers in it to hold everything in place. We can save those for our next move. I think we made a good choice with Public Storage!
the staff is wonderful! I have used this place several times now! I recommend this place to everyone! great experience
Blake is very personable and professional. She is very friendly and accommodating when doing business with her. Public Storage is lucky to have such a responsible employee.
Rob is the bomb he goes out of his way for you
Everything was quick and easy, Blake was great to work with and I am very pleased with the service!
Blake was great! Very nice and helpful :)
Thanks Blake for all your help during this hectic time. We appreciate it.
Blake was extremely helpful and very pleasant
Just want everyone to know that the CUSTOMER SERVICE at Public Storage in Fort Collins is A++. Blake and Rob couldn't be better employees. I've been a customer multiple times in the past twenty years. GOOD JOB Blake and Rob. FIVE STARS
Impossible to reach a live person actually at this location. Calling gives a recorded message and, eventually, a call center not around here. Drove up there through road construction (not their fault, I know) during the hours on their website only to find that the store was actually closed all morning. Drove down to Longmont location (after same problem trying to call them) and found that they were also closed during posted business hours. Came back a second day to buy the packing material I needed and found out that they were considerably more expensive then the price posted on their webpage.
Public storage is my favorite go to for my storing needs. The property is well lit and clean and the staff always make you feel like you're home. At a time when many changes are happening, it's nice to know your things are in safe, friendly hands @(--"- Blake & rob are awesome!
Recently in to buy merchandise and Blake helped with my packing needs. Also inquired about unit prices. She was very helpful with the chart since right she stated she was full due to the college. I appreciate her help. Thank you blake for great customer service.
Blake was so helpful. She was a joy to work with today. I'm glad to be there during my moving process this year and will be back.
As easy as it could be, best rate in town, and very prompt in responding to my inquiries. Really helps during a harrowing process of moving your valuables.
My husband and I have had nothing but excellent customer service from Blake and Rob. They are both kind, courteous, and always very helpful. Thank you!
I recommend Public Storage to anyone. Easy to work with all the way around. Most of all, Rob and Blake are awesome, amazingly friendly people who will do whatever they can to help. Even call you to remind you if you're late so that you don't lose your stuff! Easy 5 stars.
Blake and Rob that work here are both very friendly, and professional everytime i see them. Its really nice that they know me by name too!
Absolutely wonderful, Blake was able to answer all my questions and helped me with a welcoming smile and great sense of humor. She is friendly and extremely knowledgeable in her profession, I would recommend this facility to anyone who is looking for a storage unit.
My experience with this Public Storage facility is about as good as it could be. The two managers, Blake and Rob, were more than courteous and accommodating. even though it was only a storage unit, I felt like they really cared about me, my things and my experience with them. I have since moved out of the area but wish I still had reason for doing business with them as they are the type of management I wish there was more of. Blake and Rob- Thank you!
We have had a storage unit for 6 months and have been very happy with Public Storage and our helpful representative, Blake. The Units are clean and we feel our belongings are safe. The location is very convenient for the times we need to swap out our things! We would definitely recommend Public Storage to everyone who needs a storage facility.
Quick and easy to get a unit and move in. Plus the online deals will save me a nice chunk of money.
I felt Blake did a great job. Was impressed with the experience.
Fast service and super friendly. It was very easy to rent and the process was explained very well.
I went to Public Storage with my parents to help them clean out the house and put things into storage. A very friendly girl named Blake helped us with everything and getting the perfect unit for parents that don't want to throw anything away. Thanks Blake!
Blake was very helpful in getting me set up with a unit. I look forward to working with everyone there.
Blake was great to work with and made renting the unit very easy!!
Blake was very friendly and informative. Overall I would say I had a very positive experience today when I signed up for a unit today.
I have always enjoyed excellent service from Rob at Public Storage. He is professional, efficient and courteous. The storage units are well maintained and conveniently located. Rob makes it easy to find the unit that is right for me and I appreciate his proficiency and flexibility.
My experience at this Public Storage location was excellent. I was having trouble with my billing and Blake was extremely helpful in helping me get it straightend out.Always cheerful courteous service.
The staff was extremely helpful and very courteous. Rob was extremely kind and was very clear with everything i was signing up for and i really appreciate that. Will definitely use them again if i need a storage unit.
Great customer service. Rob and Blake are so friendly. Have a smile all the time.
Top notch! I drove all the way from VA and straight to this location. Not only was Rob helpful in getting me set up with my storage unit, but he went above and beyond in helping us find a hotel in town where we'd be able to park the rental truck with the attached trailer. His hospitality and knowledge of Public Storage and Fort Collins immediately made me feel at ease and well taken care of. I'd highly recommend this facility to anyone who asked, not just because of the monthly deals, but because of Rob's superior customer service!
It is so nice when you find someone who is exceptional at what they do and who seem to really enjoy doing it; Blake is that person. The process was quick and easy and this is a great facility to use for storage. I didn't even notice it, but Blake realized that the rope on my unit was worn and that there was a small amount of dirt inside. She went back immediately and cleaned it up and replaced the rope, truly above and beyond. Give that woman a raise!
We were very pleased with our experience at acquiring a storage unit. Rob was helpful and pleasant to work with. He was very upbeat, friendly, accommodating and answered all our questions. We highly recommend this storage facility.
We came into rent a storage unit at Public Storage and were immediately greeted by Blake. She was very helpful and thorough about which size unit we would need for storage. Also, she aided in looking over boxes and tape that we may need. The lease was spelled out clearly also. Would highly recommend to anyone!! Blake does care.
Blake was very helpful getting me set up. She was very friendly and gave me the information I needed without being overwhelming or confusing. She even stayed late to accommodate me.
This place was extremely helpful in a very chaotic time in my life. They were willing to show us around and how to use our storage unit. They changed the light bulb when mine was dead and also made sure we knew all the small print details. Blake was the one who helped me and she was just a beautiful soul and made me feel very comfortable. I was able to feel like she was trustworthy. I highly recommend this place due to their professional yet personal attitudes. They called when they noticed that my lock was undone..Great people..great business.!
I was extremely delighted with the service that I received. It was easy to get a unit and the lady was readily available to answer all of my questions. I have never rented a storage unit before and if I ever need another one or have friends that do I would highly recommend this place. Very clean as well. Units look new but they have been around for a while.