Public Storage Self-Storage Units at 4550 S Federal Blvd, Englewood, CO
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 38/moSmall 5'x5'
$ 38/mo $51Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 52/moSmall 5'x10'
$ 52/mo $69Best Price Label
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 90/moMedium 7.5'x10'
$ 90/mo $120Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x10'Online only price$ 96/moMedium 10'x10'
$ 96/mo $128Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 100/moLarge 10'x15'
$ 100/mo $133Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 130/moMedium 10'x10'
$ 130/mo $174Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 168/moLarge 10'x15'
$ 168/mo $224Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 180/moLarge 10'x30'
$ 180/mo $239Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 193/moLarge 10'x20'
$ 193/mo $257Best Price Label
- Inside unit
- 1st Floor
10'x20'Online only price$ 202/moLarge 10'x20'
$ 202/mo $270Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Englewood
Resources from the Help Center
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Englewood Storage Units Near Highway 85
With easy access from U.S. 285 and Highway 85, this Englewood Public Storage is the perfect place to go for cheap self storage units.
Located on the east side of Federal Boulevard between Union Avenue and Oxford Avenue, this facility offers outdoor storage units and indoor storage units in a variety of different sizes.
Adjacent to Centennial Park, a 5x5 unit at this location is great for small furniture, like lamps, chairs and fold up tables, or electronics, like spare TVs, old computers and more. Meanwhile, a 10x10 can easily house snow gear in the summer and warm weather goodies in the winter.
Given its short distance from U.S 285 or Highway 85/Santa Fe Drive, this Public Storage – open 7 days a week – is an ideal location for customers throughout Englewood and the west side of Arapahoe County, and especially for residents or businesses in the Sheridan, Bow Mar, Littleton, Fort Logan and Cherry Hills Village communities, who are in need of an affordable storage solution.
Englewood celebrated its 100th birthday back in 2003, and as the city now sets its sights on a successful second century, Public Storage takes great pride in being part of this unique community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 553)
Dawnmarie is super nice and kind. Definitely recommend storing here in the future!
Dawn Marie was so helpful and friendly! She gave me all of the information I needed, and I left happy and fulfilled.
DawnMarie she was very knowledgeable and helpful I'm proud of being involved
Dawn is the sweetest lady by far. Every time I call she is there.
Dawn Marie is so sweet and understanding when we needed to transfer dawn toke out the time to find a unit closest to the 1 we already had. She's so awesome
Dawn Marie is so helpful and great . Appreciate you’re help today ! 🙏🏽
DawnMarie was excellent and awesome with her service! Thorough with everything and went above and beyond. Thank you Dawn!!!
Dawn Marie was very helpful, and was able to provide friendly and fast service. Would recommend this storage facility.
It was a pleasant visit. Dawn Marie was very helpful. I would recommend anybody coming to this location especially with Dawn Marie here
DawnMarie was really great, she made my experience easy and was a pleasure to work with!
Dawn was great to work with. She showed me several options and the actual units to help me decide the size I needed.
Back at the end of august I needed a storage place and I went to this location and I tell you what the lady working Dawn was just super fantastic!! She helped me choose the right size for what I needed and explained everything so well she is supe friendly and nice and she is exactly what customer service should be all about. When it came time to move out of there it was super painless and easy and Dawn was just the best! If you ever need a storage please go see Dawn at Public Storage! She is just the best!! Thank you Dawn for all you did!
Gave me all the details, I needed to know about the place; explaining everything and having so much knowledge, and more about the surroundings, beautiful park across the street to go relax after a good view in to your storage, nice lady.
Dawn Marie, you’re my hero! Thank you!! So so so much!
Dawn-Marie is extremely helpful, always working hard to keep the facility clean, and is an amazing employee!
Wonderful service from Dawn Marie
Danw Mary is the Best of the Best ..very friendly ..very clean ..ando ecxelente custemer services .......i totally recomendado
Dawn was great helping us get a storage unit!!
I want to thank you for the good service the manager was real nice and I appreciate people with great people skills thank you Dawn Marie.
Dawn Marie took care of me perfectly happy for the great service !!!
This Public Storage location has the best service! DawnMarie is amazing and works so hard for me to have a great experience!! 10/10 will always be recommending this place!
Dawn is so helpful! She did everything possible to get me into a unit today. And succeeded! Thank you Dawn.
The manager at this storage facility is amazing. She's always working to keep it clean and safe! She's very nice and always pleasant to work with.
Dawn Marie is WONDERFUL and makes every effort to solve problems. She does excellent job!
Just one of the best people to talk to you and your business with five stars all the way thank you so
Dawn Marie gave us great service at public storage! Thank you!!
Don Marie makes this place amazing it's because of people like her is why I stay here
Dawn Marie was so, so helpful. She took time to show me all of the units she had available in the sizes I was interested in and thoroughly explained policies and procedures. She was also very knowledgeable and answered all of my questions. I’m looking forward to working with her!
Dawn Marie was amazing 👏 this storage facility is very clean and well maintained. She was sooo respectful and polite, I will definitely recommend to others
Dawn Marie was very helpful and informative. She's a great site manager and made the onboard process quick and easy
DAWN MARIE WAS VERY HELPFUL AND GAVE ME A GREAT EXPERIENCE WITH RENTING A STORAGE UNIT. THANK YOU PUBLIC STORAGE FOR HTEAT PROPERTY MANAGER.
Dawn Marie did a real good job. I was going to go some place else but decided not to once I came to her property. Public Storage is lucky to have her.
Dawn Marie is awesome she runs public storage high and tight places is very clean and would recommend to family and friends good place to store your things
This public storage is a great place Dawn Marie keeps it nice clean and tidy
Great person,.. Dawn Marie,love the storage unit Nice job , and thank you once again
Dawn Marie was very helpful and polite
Dawn Marie is the best! She was always so very helpful and accommodating. It's obvious that Dawn makes customer satisfaction an absolute priority.
If i could give 10 stars I would, Dawn was so kind and respectful and helped me with every question I had! Would recommend this spot 110%
I was very impressed by your manager Dawn Marie. She spoke to me clearly and intelligently which made me feel confident that I had made the right choice when I decided to store my things with Public Storage. I will tell my friends and family about how well I was treated
Dawn Marie was so helpful!
This location has excellent customer service. Dawn was as absolute pleasure!
Dawn Marie helped me with my unit, she was a big help! Thx so much guys! She made sure to show Doyle's to move boxes and help with storage
Dawn Marie, made our transition from our old storage go smoothly. She answered our questions and gave some great advice. Ty dawn!!
I have been a customer here for a little over 7 years. I need the space, but I haven't gone to another place in all these years maninly because Dawn Marie is always helpful, she returns my calls promptly, she keeps the facility very clean, and is caring while being professional. Simply put, Dawn Marie keeps me here because she exceeds my expectations of customer care, so I would recommend this location to my family, friends, and community members.
Very kind courteous attentive Maxwell as knowledgeable! Dawn is just a joy to be around her presence is bubbly exciting very welcoming! Thank you Dawn Marie for all of your help with getting me set up with the perfect storage unit!
Real helpful Dawn Marie with great customer service.
I spoke with Dawn Marie a few times over that last week or so and she is alway very helpful and knowledgeable. She is a very sweet lady and takes the time to answer any questions you may have. This is a great place.
Great customer service Dawn was amazing!! We travel from ND to Colorado and we're exhausted looking for somewhere to store our stuff and most places were closed already and even tho it was after hours she stayed open to help us out everything was quick a fast ...thanks Dawn!!!
Dawn Marie was very helpful
Dawn and Jackson were very helpful today, very friendly!
Great experience. Dawn knows har job and she is great with people . Five star from me. YAY
Dawn Marie was absolutely amazing and super helpful!!! I have never had such a good experience at a storage unit. I highly recommend!
Dawn Marie keeps the facility clean! She works so hard. She has amazing customer service I really appreciate she walked me through everything. She made everything smooth and was so welcoming thank you!
Dawn has been a great manager over the last six months. Have transitioned to a smaller unit, looking forward to the future at this public storage being just as great. Rick Otto
Dawn has been amazing!!!
This was good and convenient place for me, Dawn the representative is well trained, helpful and friendly. Thanks to her she expedited my experience.
Nate was amazing and exemplifies Customer Service. I think other property managers could learn from his dedication & commitment, and how he maintains his property to the best he is allowed to. Thanks for your professionalism Nate. The New Member there ( Dawn) is so Professional & Understanding at the same time. Dawn gets a 5 Star from me also!!!
Yeah, thank you so much. Dawnmarie
DawnMarie is very helpfull I could not do all the stuff she did for me. Put my account on auto pay helped me download the app, fixed my account and is wonderful to talk to. Public storage is luck to have such a great employee.
Dawn Marie she's very very awesome amazing person that knows how to treat her customers
Dawn Marie was phenomenal! Got me all set up in under 5 mins!
DawnMari was amazing helpful courteous knowledgeable went above and beyond scope of job wonderful person will use this location again as well as recommend friends and family to her! TADA!!!😃
Amazing service dawn was wonderful so honest. Very helpful. Recommend 10/10 ask for Dawn next time you visit. she help you out.
Great customer service! Dawn !
Dawn Marie is the best! Made moving in to our storage unit simple! Thank you 😊
I am not happy about the high price increase and looking for better options elsewhere. I do want to say that Dawn Marie is an excellent employee! She was very helpful and friendly. She did everything she could to help me! On top of helping customers She was training Kintessa who was also very friendly.
Very friendly and helpfull
Dawn is awesome! She works her butt off taking care of her customers!!!!
DawnMarie is GREAT!
Dawn Marie she’s really nice person and is very helpful ! I got a rental easy and the property looks great she is very helpful.
This location of Public Storage is incredibly well run. The property manager, Dawn, really makes sure that everybody is taken care of with whatever they need, the place is kept clean and the atmosphere when entering and leaving is always very positive. I would absolutely recommend for anyone needing a storage unit in the area.
Very positive experience... They did a enormous job in fixing my issues. Used them in the past. And, my last issue was solved efficiently. All around good job guys!
Great check in process. Dawn Marie at the desk (on a Sunday!) was super helpful, app works well, gate access with phone is great.
Dawn Marie she is very helpful and awesome
Miss Don Marie is the best ever. She is always very nice and helpful.
Dawn Marie was great!!!!!!!!!!!!
Extremely happy! Couldn't have got anything I accomplished without her! Thank you!! DawnMarie Perfect
Very helpful. Used this storage before. Plan on using it again in the future. Thank you.
Dawn is amazing very frequently and helpful
Dawn Marie was a great help and very by the book that made me feel my belongings are in a safe place
I just rented a unit from Dawn Marie and it was a great experience she answered all of our questions, show does multiple units to make sure that I got the one that fits me and my situation as well as she is extremely polite patient and eager to help I didn't feel like she was trying to push us off at the time as a lot of the times I came up there it was close to closing. She took a lot of her time and still walked us through the whole process effortlessly and didn't mind that it was close to closing so I greatly appreciate her help and will recommend her to anyone else that's looking for a public storage unit.
Dawn Marie was absolutely amazing, on top of her game and so extremely helpful! Thank you soo much!!!
Dawn did a fantastic job helping us out with picking a unit. She was very very kind and extremely helpful with some online issues we had. We greatly appreciate her assistance with the move we are going through.
Dawn Marie was just great helping us with our needs. Very knowledgeable and understanding. Did a fantastic job.
Dawn Marie is an asset to the company and is an awesome person and great customer service
I love this property, every time I go their DawnMarie is always busy cleaning or with a customer giving all of us attention doing her best to take care of everyone. She is very attentive to each and every customer! And making sure every thing is perfect. I highly recommend this storage place and the property manager who does all the care taking of property and people.
DAwnMarie has been super helpful to us and always is happy to help. Public storage needs more like her.
Came in needed help switching units. Dawn Marie was super welcoming and personable! She helped me out getting situated. Highly recommend having ms dawnmarie help you with storage needs! Thankyou so much!!
Dawn Marie is very professional and property looks good
Was moving out a few days ago and dawn had helped me with closing everything out and it was a very great experience engaging with her she is very sweet and upbeat!!
DawnMarie was very helpful this morning! She answered all my questions, she was patient with me and has a very helpful personality. Keep up the great work!
Dawnmarie was very helpful and pleasant to deal with
DawnMarie is wonderful to deal with. We rented a storage unit and look forward to communicating with her in the future.
I had an amazing experience at Public Storage working with Dawn Marie! She was very helpful and gave great advice on how to store clothes and other things. She definitely provided 5-star service!
Super easy wonderful customer service and such a sweet lady
Dawn boggs is amazing! She is vary knowledgeable!
Dawn Marie was wonderful. Very helpful! Highly recommend.
Dawn was beyond helpful, 10/10 would recommend
Dawn Marie who works the evening shift is awesome. She always helps me out when I need it and has good conversation. Definitely a five-star place with five star service and have never had any trouble.
We had a very pleasant experience, Dawn Marie was very polite and social.
Had the pleasure of meeting Dawn Marie who helped us reset our new phones. She was awesome was very upbeat and happy. Really made this experience very easy and pleasant. Would recommend everyone in the area if you need a storage unit this is the place to go.
DawnMarie was very helpful and polite. She understood my needs and provided the perfect solution. Well done Dawn!
Dawn Marie is the best she went about and beyond to help us canceled one unit and get a bigger one with a better price
Dawn Marie help me to find the perfect storage she very friendly and helpful
Dawn Marie is an angel! She needs to have her own radio station or podcast, incredible service and super welcoming. Will be back solely because of her.
Dawn Marie was amazing. I deal with a decent amount of property managers at various storage facilities on a day-to-day basis and she has been by far the calmest, most kind, most caring, and most down-to-earth manager that I've dealt with in quite some time.
I have storage at this location and I lost my gate code, I called and spoke to Dawn Boggs and she said she would wait in the office until I arrived with my id to give me the code. She was there with a warm greeting and a smile! Promptly helped me update my phone number in the system and I was on my way! Thank you Dawn
Dawn Marie was great!
Great location and very friendly
Dawn Marie was amazing!! Will definitely use here again! And highly recommend!.
Thank you Rita & Rachel and staff . Very good experience working with Public Storage in Englewood Colo.
Don Marie was very helpful and made it super painless for me to rent my storage. Thank you. She was great.
DawnMarie, was super helpful.
Amazing customer service,the best I’ve had. DAWN MARIE went above and beyond to make this process work.
DawnMarie keeps this location top nautch. The place is pristine and she is easily accessible. Thank you for helping to keep our units safe!!
Dawnmarie was a great help and super friendly. I would really recommend this location to anyone.
Dawn Marie she is wonderful person
Dawn Marie thank you for being so helpful and helping me with all the questions that I needed answered
Dawn Marie she was really helpful
All I can say is DawnMarie has been nothing short of amazing since my 1st day moving my storage in!!! Always helpful, great problem solver, and never rude!!! She's amazing!!
Dawn Marie I received excellent service, very friendly and respectful
Dawn provides great service with patience and understanding . Very grateful for the clean facility from the parking lot and bathroom to unit hallways the effort really shines through. Thank you.
Donna was very helpful with moveout and very polite. Recommend doing business with her in the future
Dawn Marie is very friendly and helpful. We were having troubles getting our storage unit open when we first got it and she was very nice and understanding about it. She helped us get it open and provided us with a dolly a cart to help us get our things into our storage unit. Thanks!
DawnMarie has been so amazing! If you can ask for her!!!
DawnMarie helped us out so much!! Thank you!!
Dawn Marie was helpful. Great location!
Dawn Marie was amazing!
Dawn Marie is awesome. She made renting a unit a breeze. She explained the process throughly. The property is well kept and has a solid security system. Would highly recommend.
Dawn Marie help me a lot with my moving out she was super nice and respectful I love this place
Dawn Mari has been so very helpful and making the process of my storage so very easy. Totally recommend her for storage needs. Thanks
Dawn Marie helped me with getting my storage unit code changed and updated as well as help me with getting a new lock! This is a great employee she rocks!
DawnMarie was a great help moving me out. Helped save me money from paying for December since I moved out on the 1st. She was awesome!
Don Marie thank you for being understanding with my payment your the best
Big thanks to Dawn for her professionalism! Really good location.
DawnMarie gets 10 stars for her wonderful help.
I been at this property for a couple years now and “Dawn Marie” is always here to assist me and help me out with any problems. Also she keeps the facility looking nice all the time
Dawnmarie Washington verá helpful we madera it through the lenguaje barrieron Goodyear times👍
Dawn Marie was very helpful and took care to iron out a few issues that arose while I was being assigned my unit. A friendly place with great service!
DawnMarie was so helpful! She made our move out easy and hassle free!
I had such a great experience getting a storage unit here, DawnMarie helped me find the best option for me and at an AMAZING price! I want to recognize DawnMarie for listening to her customers and making us feel welcomed, she is a keeper for sure!!
Don Marie was very polite to do business with..
There always willing to help
Very happy with public storage, I will say the lady there dawn Marie was very nice, and went above and beyond.. We need alot more people like her in the world... Thank you for service
Devon was A HUGE HELP made it super easy for me very informative!!
We are finally clearing out our storage space after 3 years. This location is clean, feels safe during the day and managed well. Recently we had the pleasure of talking with Devon the property manager and he was so kind and hard working. We really appreciate him and his hard work. Would recommend this Public Storage.
Darn Marie is so helpful she really does a great job!
Went in the other day to get pricing on a 10x20 drive up unit. Devon was able to answer all my question. You can tell he is looking out for his customers and their needs. I didn’t end up renting at this time because I don’t need the space for another couple of months and I want to take advantage of the promo if they have any when I am ready to rent. The property is clean and well maintained.
For the most part everything went real good. The staff is very nice and professional. Devin was very helpful and made everything right.
Outstanding customer service here at this location. I had a few issues with my unit and Dawn Marie was extremely helpful and thoughtful. If you’re looking for a place to store your belongings, I recommend using this location.
Dawn Marie was super helpful and very kind! She helped us pick out just the right storage for us.
Devon, property manager was amazing and maintained site in excellent condition!
DAWN MARIE TOOK CARE OF MY ISSUE QUICKLY AND BETTER THAN I EXPECTED
Devon is a awesome guy knows his stuff and is very respectful .
This is a well kept and secure environment on south federal and the employees are véry. Professional and helpful especially Dawn Marie she is a prime example of an ideal person to represent and work to make public storage a great place to keep the public's belongings safe and secure I highly recommend and refer everybody to rent here
Dawn and Devon are great here! They are welcoming and easy to work with, they take care of any issues promptly and are always friendly.
Devon the location manager is awesome. I had a problem with my payment and he was patient and understanding. Helpful through the process and thorough. Thank you for all your help.
Well, after moving to Yuma, AZ in Jan 2022 & losing my Unit to auction during that time, I came back & just rented a new unit today! This was definitely due to Devin & Dawn's help. They were extremely helpful in keeping me abreast of the situation while I was out of state & even helped me get a check sent to me for almost $400! The overage on the sale of my unit. You must have a helluva training program bcus you have some wonderful people working for your company! It's very hard to know you're going to lose all of your belongings & your employees showed true empathy. Thank you.
This location has the best service and a wonderful staff, DawnMarie and Devon are very helpful and absolutely friendly!
I rented my storage 7 months ago. I've always had excellent service from the office. Devin is awesome!! So very helpful, respectful, and ready to go the extra mile for his customers. Thanks Devin!!
So I had some issues with Devon. Had Anthony call me (District manager). We spoke and got stuff worked out.feel like manager is definitely an asset to this company. Need more people like her.
Dawnmarie and Devon are the best! I give them each 5 stars!
Great person, very friendly, and helpful 😁😁😁
I had a great visit with Devon great service any help me out with the issue I was having to go to three other different locations to pay my storage which no one was at neither places so Devon was a good help and getting that situated for me if anyone has problems like that come see him
Devon was very helpful and the prices are great. It is a very clean facility.
On top of it.
Devon was very helpful he moved something for me and he his very kind and polite he needs a raise 🙂
Celia at Public Storage made my move seamless this past weekend and offered great customer service - very knowledgeable about my best options and explained everything in terms of pricing/access/etc. Would recommend this storage facility.
DawnMarie & Devin went out of their way in a very chaotic situatin. Devin even came in on his day off Much appreciated and ended well. All done now and moved out. Great experience. Recommend to everyone for storage.
Devon was able to get me into the perfect unit at the right time. Easy drive in and out location and very friendly service.
Amazing the lady dawn Marie was very very helpful,loving and kind and a people person and very easy to work with I couldn't imagine working with anyone else or having anyone except dawn Marie working with me God bless her
Dawnmarie gave me an awesome experience while I was there😀👍
Dawn Marie is one of your best employees She clean our storage out and has a nice personally and really helpful she really needs a manger position 💗
Devon was very helpful and got us everything we needed for our new unit. Thank you!
DawnMarie was AWESOME and so helpful with everything I needed to get done today. She was knowledgeable and patient and friendly.
Dawn was amazing and SO helpful. Devon was very helpful as well, and dealing with computer issues, he handled it like a champ. Would highly recommend these folks. That kind of customer service doesn't come around much!!
Dawn Marie is a Rockstar!!! She helped me get a storage in order at a time when I had so much on my plate. She made the process easy and smooth!! I'd give her more than 5 stars if I could!! Thank you so much Dawn Marie!!
Dawn Marie was a great help throughout this whole process.
I've been renting 2 units from this location for the past 5 years. Every time I come in to this location I'm greeted by a friendly face Everything I need is taking care of by Devon and Dawn Marie. We were vacating our units yesterday and When I got there Dawn Marie was cleaning out the units I couldn't believe how hard she was working. She had already Cleaned about 6 or 8 units that day maybe more...... She was carrying a bucket and a mop around While making sure that every unit she cleaned was spotless I almost felt guilty for leaving a little bit of trash on the floor in my unit. ButI knew she would take care of it. Devon the manager is just The nicest person I've ever known. He is so helpful friendly and courteous and always has been. I give this A 5 star rating because of how wonderful I've been treated in the past from these guys.
I chose this location based on the other reviews posted. This location did not disappoint and went way beyond my expectations. Reserving and signing a contract online was seamless. Within a week of signing a contract, I was fortunate to find a place to live. Devon was extremely helpful in prorating what I owed and even reached out personally. This is the very reason why this location is five star! AMAZING CUSTOMER SERVICE!! I found Devon to be extremely professional and friendly. We even chatted awhile after completing my vacating notice and closure of my contract. If you are looking for consistent customer service, this is the location where you want your belongings to be! These are valid five star ratings from other customers and I had to join all the other reviews in agreement!!
Devon was excellent and my things were stored very safely. The facility was easy to access and Devon was always available.
Wonderful place and wonderful staff. Dawn Marie help me decide what unit would be best for my stuff and went as far as to show me the unit personally! She answered all my questions and made the whole process streamlined. Would give her 10 stars if I could. Thank you Dawn Marie and thank you Public Storage🤙
Devon and Dawn keep this place in tip-top shape and they are extremely friendly. After using this Public Storage, I'd be gung-ho about using one anywhere else.
I first opened my account a few months ago after Devin took over the store , I was so impressed at the knowledge that he had and he was able to help me out with all of my questions. And he got me the exact unit that I was looking for one that I could afford. He went over all of the pricing options and he got me the best price which included a discount for my first month.
Dawn was great! Did everything perfectly and great customer service.
Dawn was fantastic. Got me what I needed immediately!
Dawn Marie! Dawn Marie! Dawn Marie! Rah-Rah-Rah :) Thank you!!!!!
Dawn Marie is truly a fantastic blessing and an asset to public storage.She is so willing and understanding.She is friendly,efficient helpful and knowledgeable.Dawn Marie personality makes it easy to talk to her about any issues from her helping me with my lock issues and payment issues she resolved my issues and was patient with me and helpful.Dawn Marie should be an example to new and current employees on customer service and her efficiency and overall willingness to assist and having a positive and friendly approach with people,her personality it comes naturally and she is genuine in caring and helping customers this is one amazing ,dedicated positive employee who should /needs to be acknowledged for doing her job extremely amazing because she is indeed an asset to Public Storage!I just can’t express enough in words but again Thank-You DawnMarie for being who you are and doing what you do with knowledge and caring you are awesome woman !
Dawn Marie she had me in and out real fast was really friendly answered all my questions... we need more helpful and friendly people like her ... definitely recommend if u need a storge in this location I would recommend u to go this location... 😉 thanks Dawn marie ✋🤝
Devon did great to help me out and answered questions when needed highly recommend this place!!!
Explain policy and terms very clearly , friendly, well spoken , shown care to his customers (others besides me were there ) had an answer to all my questions, made me feel safe about my stuff being storage there.. Thank you Devon !!
He was so helpful and very nice Devon is cool,
I have used this facility again for temporary storage, they keep it clean and secure. I will keep coming back for my storage needs!
Devon was outstanding and very helpful
Feb 2022: Theft. Someone who either works there steals or a tenant is picking their flimsy locks. Weak security, few cameras. How do I know? I had four totes in there. That's it. Then three. Then two. After the first theft I wondered how crazy I was going to have misplaced my tote filled my old laptops and computer parts. Then I knew it was theft 'cuz another disappeared and had my watchbox, power tools, and some camping gear. Front desk didn't care, and couldn't have done anything if they'd wanted to. Avoid at all costs. Not a secure facility to store things.
Had a great experience thanks Devon was great help and his customer service
Devon is a awesome person!!!
Store # 26404 don Marie is very helpful and helps work with costumers she is on top of everything and has a very high motivation skill set. I’m was very impressed by how she went about things.
Storage is nice and all the walls are clean. There is no heating though so be careful when storing liquids in the winter.
I recommend this location, I have had nothing but great customer service here !!! much appreciated
Daniel was very helpful. Great service!
Nate and Lagia are AMAZING! I had not been to my storage shed for several years and the locks had been upgraded. The previous property manager did not leave any notes or new keys for my unit. Nate worked diligently with Lagia to get the locks changed and provide me with the new keys. Thank you so much for the excellent customer service.
Nate has made a complete turnaround to this location. He is always securing the property, keeping a very close eye on everything that goes on in and around the property, he consistently stays on top of all the maintenance and making sure everything looks very presentable when pulling in. I notice he always goes the extra mile to help all of his customers out especially the elderly and disabled customers, thoroughly answering any questions they may have and doing whatever he can to help make their experience as easy as possible. He has made a huge impact to this location and has made a complete turnaround. Very professional and extremely great in customer service. He will tell you how much he enjoys working for Public Storage which tells me the company takes great care of their employees thus meaning myself and many other customers love to support companies like this! Good job all around if I could rate higher I definitely would!
Nate has been incredibly helpful!! Great rates as well!!!
Got An amazing deal! And Nate was super helpful and hilarious! Thank you for everything!
Nate Is A Very WondrFul Man Always a great help
Great customer experience as a 1st time renter. Nate thank you for the effort and time to help me understand what unit was going to work best. Your customer skills were on point today. Public storage is lucky to have you as an employee.
This location has a history of theft of units. Mine personally twice now. The 1st one was obviously a break-in however the 2nd time, not so much. Trust and believe it's now under investigation. . .not only have I've been dealing with two separate insurance claims but the third party management company Sedgwick is more of a joke than Public Storage and Orange Door Insurance put together. It's been almost 6 months since I've filed my 1st claim and it's still not resolved. Hopefully the BBB can help if not a lawsuit is next!!!!
I needed help today and Tori was amazing !!! She was friendly professional and very helpful! If you need a storage look no further. Just come to public storage here in Englewood.
Nate is a great employee at this location, his professionalism is very much appreciated. I recommend his location to anyone seeking tight security on there property. Thanks Nate!
Oh my God Tori was the best she help me with everything she was so great she needs a freaking raise
Just found out our Storage was broken in to and was never notified.
To whom it may concern: Segan is a very professional and friendly employee who was very courtesy and helpful. Five stars to Sagen.
It's a storage facility and, like all other Public Storage facilities, you store things here. Customer Service is about on par and the prices vary depending upon the season. Not much to review. 3 stars - it's just ok.
Nick is a very good employee and has helped me very much to understand the going rates and helping me get a storage he deserves more than five stars thank you
NATE is absolutely amazing and very professional. He helped me & my husband with a very difficult situation and I'm so grateful. It is very easy to give this person 5 STARS! Thank you NATE
We just ended our lease here and Robin was so helpful throughout the whole process, 5/5 would highly recommend storing your belongings here!
Lisa did a great job
Lisa is AMAZING!! Give this woman a raise! She made the process so easy. She's a great communicator and treats her customers with respect and professionalism. I feel very safe storing my things here! Thank you Lisa!!!
We needed a small, second storage and these guys gave us a killer deal. Thanks for the price break, and for being so helpful and kind!!
This storage facility does its best to resolve any issues that clients may have, thanks to the efforts of Kurt, who truly seems to care about those of us who rent a unit here...kudos to him--he is a professional through and through. Santana could learn some lessons in dealing with the public from this guy, especially those of us who are handicapped/mobility impaired. Thank you, Kurt. I believe you truly care about our needs. :)
Great customer service! Thanks to Nate and Anthony!!
Nate was awesome!
Nate was very helpful! Very knowledgeable
Very unfriendly never went in and lady came out and told can't park in shade on public st. Half block from centennial lake stay away !!!!!!
It would be nice for them to be open later as of now dont leave outta there after 9pm trust it's a sin.
Ladies who run the front desk are the greatest. I like this place better than any storage I've ever had & I've had storages all across the country. The Music Man
Some how bats got into the place.
Muy buen lugar gracias🎉👍🎉
Can't get my medical bed.
Great place to store.. nice n helpful staff, clean and well to care of facilities
Great place for RVs.
The manager is very helpful and polite this is a great place to store your extra stuff at
I like how my storage unit is inside.
just arrived here from oklahoma, they have great prices friendly staff and easy access
rented storage from dallas to oklahoma and now colorado and i will say this is the most friendly staff who makes small talk and let me know i was the only cowboys fan in town lol they also have easy access and pest free
Santana is very professional and kind. I got to meet Mr. Muniz also. Very professional respectful and kind. I truly feel safe leaving my family belongings here. The place looked clean and safe. Very important to me. I would highly recommend this storage unit to anyone. Thank you for the warm welcome.
Santana was very friendly and super clean property. Thank you!
Received great customer service from the manager Santana!
Very helpful individuals working at this location. Manager very friendly with supreme problem-solving skills.
Great Staff, super helpful and would definitely recommend!
Always friendly staff, Highly recommended and will definitely use again!
Just moved here from Dallas, they are very secure and have easy access! The manger Santana is very friendly and pointed us to some good places to eat as well!
Rented here for 4 mths while I waited on my house to be renovated. Staff was friendly and always chatted with me. If I ever need storage again I will definitely be back
Amazing service at counter, fast and friendly service to get my unit
Anthony was a huge help answering all my questions and concerns.
Customer experience was the beat I've had, I'd trust this place to let me store my personal items again. Also they worked with me and was not in any rush to get me out. Best place!
Do all managers lie and ignore customers and lack the ability to use email or text in the year 2020?
Quebec and Parker Road great customer service.
Bad management lacking honesty, integrity and customer service.
Don't rent here. The manager stole my credit card number when my wife called the payment in and put me on auto pay. She tried to trick me twice into it too. They are never in the office and never answer the phone. Nothing but a rip off since day 1. Reporting you to the police, corporate and BBB.
Rates aren't great but the location is nice enough
Kurt was great. Made the process easy.
Easy access reasonably priced
Great location with great service! Really feel comfortable having my items stored here
Robin the manager was great and the whole process was super easy and clear. The facility was clean and tidy as well.
I like this place. I just moved my storage stuff here last month. I especially like the friendliness and helpfulness of Kurt there. There is a woman who works there too, so answered my call a couple time when I was first getting settled, and she was not helpful! I thought about leaving because of here. When I explained why I was calling (I was waiting to hear if a new lock had been cut for me), she behaved as if I was bothering her - she didn't respond when I finished talking, just silence until I asked "hello, are you still there?", and then told me it wasn't cut yet. Waited for Kurt to come back in a couple days later and he told me it had indeed already been cut by the time I had spoken to her. I can't remember her name, but avoid her if you can. Kurt is the man! Thanks for all your help Kurt!
Staff wad very helpful and courteous in getting me the right unit I needed. The units are kept clean. I was In a unit already and needed a bigger size unit. The staff got me into a new bigger unit quickly and affordably. Thanks
Charlotte was a great help in helping me find just the right unit
Nice place for storage. Highly recommend
Great place to store and staff is very helpful
Staff is really nice and helpful.
I was looking for a storage facility that was closer to my fathers current residence. The location of 4550 S. Federal seemed to be perfect. You should know that without Charlotte’s patience & incredible customer service I would be pulling out my hair by now! The service I received from Charlotte was more than 5stars. She answer all of my questions in detail & in a way that I understood. She was Awesome in her details, listening to our needs & took great care of the situation.
Robin was very helpful
awesome place rent here
Cool place to be rent
Great place and staff
Gary was wonderful! I would have lost my mind, but he fixed every thing. Thanks Gary I will rely on him every time and so should you.
Can I pay the month online ?
Thank you gary awesome service
Gary was very efficient and explained everything about rentingfrom Public Storage! Very pleased with his customer service!
Celia did awesome explaining everything Thank you for all your help
Amazing staff. Gary was very helpful in finding the correct unit for my needs.
While the previous person we worked with, I believe her name was Chris, was fantastic. I am beyond unsettled with the attitudes and unwillingness to help from Lindsay. We have used their services for just about 2 years, called and Lindsay was unwilling to help us. Jumped down our necks about how it’d be $40 for our request and blatantly lied about how we had to go in to make any changes. Little be known, calling the call center back I was able to complete what I needed online and they guided me through the process. The people manning the front desk need training and an attitude check as she was completely rude and didn’t do her job.
There has been another robbery at the 4550 S Federal location. Many others have been broken into and warned against storing your stuff there. My unit was broken into yesterday (Sunday night) and tools were stolen.
Great service. The Manager helped me find a location and unit to fit my needs.
Very good storage facility. Long-distance, online payments are easy. The price quoted online, however, does not include mandatory insurance. The correct lock for these units is also mandatory and an additional fee.
Celia is awesome at customer service so glad I found this facility
Thank you for your help catrina and celia
A special thanks goes out to Celia for taking the time and providing outstanding customer service! I was so happy when I left today! 😁 Thank You! I am very happy with this location! ✨💕✨
Hreat customer service by Santana
Clean functioning facility, but unwelcoming staff. Very angry looking everytime I see them. Other than the staff being grumps the place isnt bad at all. Update: first time paying my bill with the bank card someone at the facility charged the card for an extra month probably to take the cash from register. Nobody knows how it got charged. Seeking new storage
Celia has been so helpful in my quest for the right storage unit. She has walked me through step by step the process and options to meet my needs! And, now almost a month later she has been very helpful in providing me details and options to transition into a smaller unit. Thank you for great customer service and he time you took to help me out!!!
Very clean and secure property Celia has such great customer service quality’s. She is very informative she helped me figure out exactly what I need for my move. Thank you for all your help
Celia was an excellent help for us. She found a deal for us that made our move much easier and smoother. We sincerely appreciate all your help Celia! Professional, friendly and very knowledgeable.
Thank you Celia Nice clean place
Awesome facility Celia keeps everything so clean
Ceila is the greatest there is!!! On an early Sunday morning she was awaiting with smiles and the best cheers attitude!! Highly recommend!!!
Thank you celia
Clean out if the way but close enough to the main roads secure
Celia was awesome, she help me get a unit at a great price!
very professional and helpful, we were helped by Celia and she answered all of our questions. I would recommend this location to friends and family!
Clean facility Celia is swesome with customer service
Thank you ceial for helping me with setting up my uint and for being helpful with showing me in person the sizes of the units to be sure my stuff will fit
Mother pays 100$ less in a different location with temp control... Didn't even get the free month at this location. But still safe I believe.
Celia was accommodating beyond belief in my moment of need. I stopped by on a 30 minutes break from work and had secured my need and back to work on time.
Thank you celia for all your help
Ceila was fabulous! She did all she could to extend the courtesy’s expected and then some. A tribute to her generation and what used to be. I will use PS again for sure.
Property is nice and clean ty
Celia was such a great help answered all my question and was very nice
Celia was Awesome and took care of me.
Celia has been great . She is very polite to my wife and I when ever we ask a question. Very knowledgeable about her location and locations around her . Keeps a very nice clean site and units . Always happy to help where she can . Bathroom is very clean , not a common thing at storage places. Always look forward to seeiing her when we come to move stuff around .
Celia is the BEST!!!! Very helpful and awesome to work with! Trusting, reliable and always in a great mood. I look forward to seeing her every time my husband and I stop in.
I scheduled a reservation online. Upon my arrival at the 4550 S. Federal Blvd. location I was greeted by a Manager by the name Celia, she was friendly, courteous and made me feel welcome. She did a great job at helping me find a storage unit (10×15) that fit my needs. Awesome customer service experience.
Celia is very attentive. She keeps the property clean and has great customer skills
Celia was more than great and explained everything to me, I would recommend her and public storage, she also saved me money by telling me about the reservation deal, thanks alot.
Had a unit here for almost 2 years. The management, especially Celia, is fantastic. Always was willing to work with me when times were tough and always kept great communication. Safe and secure site. Friendly staff. A+ public storage! Thankful for the great people who work there!
Nice facility Celia is awesome
Thank you Celia for all your help
Robin is great and wonderful person she took care of me at the last minute .great people to work with and very helpful 😀
Great customer service, would recommend to anyone who asked
Thank You Celia and Leshi awesome customer guys
CELIA HAS GREAT CUSTOMER SERVICE SKILLS LIVE FAR FROM FACILITY BUT CAME HERE ON RECOMMENDATION WELL WORTH IT
Went to this facility about a week ago to find out information for a friend, was very impressed. Facility was very clean and had security monitoring was greeted by Celia the manager who very informative about the units and packing my things. Will definitely be renting here when my friend moves here. Thank you
Well, to start off... Lucas was very helpful in giving me multiple options. He knew the plans for the units and insurance like the back of his hand. Not only did he fulfill my request, he made my day better! Thank you Lucas for being a Rockstar! P.S. as my title states “Senior Technician of Colorado”, I truly believe Lucas W. Deserves a raise!
My experience at this Public Storage has been the best. Celia has been great, awesome customer service. She’s very knowledgeable about the process and has helped with all my moving needs. Would highly recommend this facility, she’s an asset to the company. Thank you for all your help, much appreciated.
Thank you Celia for all your00 help
I love to leave reviews for exceptional service. There are plenty of opportunities to leave reviews for mediocre service or average service but I love to leave reviews when my service is so exceptional that you can't even resist. Celia hands down is the best in the business . I have had storage units in Utah before but this is my first one in Colorado and I will never have another one anywhere else unless she leaves. She did everything that she said she was going to do she showed me the units and the price was exactly perfect for my budget with easy access to the street plenty of lighting and excellent security.
Celia really took care of us place was clean.. Awesome customer service would recommend this public storage
Celia was a great help! She gave me such great information!!
Amazing customer service! Third time client at public storage! Celia and Kurt are great!! Thanks again will be back!
Thank you Cecilia for making my move much less stressful! Awesome Customer Service!
Celia is awesome!! Helped me get my account straight. She is always very nice and helpful!! Place is clean and nice.
Very nice staff lots help
Celia is easy to work with and very helpful !
Had to get a storage last minute. I thought it was going to get stressful and be expensive. But not with public Storage. I spoke with Steven and he was great to deal with. Very nice and helpful and made it a walk in the park getting in my storage. Wouldn't choose anywhere else after six a wonderful experience. Clean and very well lit up. Definitely would recommend.
CELIA IS GREAT WITH CUSTOMER SERVICE Thank you for all your help. Nice facility
To whom it may concern .Celia was a tremendous help to us. She went above and beyond our expectations to provide us with the unit we need. She has excellent customer service skills and knowledge of the company. The facility was very clean. Public Storage should be proud to have employees such as her & Kurt. I would definitely recommend them to Public Storage @ that location to my friends and family to go there if they decide they need a storage place. Thank you . Sincerely Gary Gallegos..
Celia was extremely helpful! She was able to get us units on the spot at a reasonable price and the day we walked in.
Nice facility great promotions talk to Celia she has geat customer service skills
Great facility Awesome customer service by Celia Feel secure being here with her running things
I was switching units and they were very helpful. Great customer service.
Celia has always remembered me and kept me in mind when when I was need of storage! :)
Nice and clean facility. Celia was very informative on the units and merchandise. Would definitely recommend this facility. Thank you once again Celia
Luke was awesome! He helped me get setup quickly with a perfectly sized unit and was super nice. It made the whole stress and hassle of moving a whole lot easier.
Thank you Celia for all the information and help with your move in process
Great customer service skills Celia was very informative and quite friendly
Celia helped so much Thank you
Great customer service
Celia was incredibly helpful, quickly got me a great rate and answered all my questions!
Cecilia was awesome
Great facility Celia has been great help with my unit.
Thank you Luke for all your help Great people person
Great facility and service Celia
This facility was the best. Customer service by Celia was awesome great people skills. Clean facility and great security thank you celia
Thank you Celia for Ur help
Michele was such a great help, super professiona,l and friendly. Thanks for being awesome
Great facility great service with Celia
Thank you Celia for all your help.
Great facility, an awesome manger
The manager Ceila is Awesome
Very helpful and accommodating when I changed the size of my storage needs day of
Always a great experience. Celia and Leshi are true customer service pros.
Leshi was very helpful, she has excellent customer service I would recommend anyone looking for a storage unit to go there.
Celia was friendly and knowledgeable. The unit is clean and affordable.
Super helpful & nice. Leshi made setting up auto pay real quick & simple. Easy to get to, centally located & good rates.
Great customer service by Celia love the updates
Celia was great helping us today Thank u
Nice facility Celia did awesome with helping us with our unit
Celia was very helpful
Celia helped me so much Great facility
Celia has been such a great help loved her customer service and very nice facility
Thank you appreciate all your help
Employees never help out. During a few different occasions I had a quick question which was usually answered with attitude
The lady at the front desk was Ssoooo freaking rude. You lost a potential customer.
my friend Bridgette D.Loved the service and how prompt they got back to her with friendly kind,service.
Thank you Celia for all your help great service
Great facility Been looking around for a good price and finally found a good facility. Celia is great with customer service and very informative on pricing and merchandise. Thank you for all your help much appreciated
Celia helped me so much Great customer service skills
This facility is great Great customer service by Celia and alot of updates to the property. So glad I decided to rent here. Celia has helped me so much.
this place is riddled with problems - overcharging, incompetence and zero customer service. please PM for details on what you can do.
Celia treated us so good ! Really good costumer service ! ✨
Celia and Staff are great . This storage facility is by far the best in the area . They have recently installed more security equipment. I can rest better knowing my family heirlooms are protected . Thank Celia for all your help with my move in.
Sherrie was extremely helpful to my husband and I. We just moved here & just needed to store some small items. I got a call from her right after my reservation, came in & was taken care of immediately. So friendly & welcoming. She even offered some help towards my husband finding a job, she gave great suggestions & of course I got an awesome deal on a unit. I definitely recommend you give her a shout if you need a storage unit. She's the best!!!
Celia is awesome, very helpful. I had a great experience!
Celia was very helpful in getting our company's needs taken care of! She cares and very reliable. Great customer service.
Clean and secure storage.
Celia is a fantastic and a wonderful Mngr.
Great customer service. Understanding people
Celia is wonderful. Very helpful and did a great job getting us all set up.
Super friendly. Super helpful. Celia went out of her way to be accommodating for us. She's the best.
We were in a real bind this past weekend and needed storage asap. Celia was very responsive to the voicemail message I left; she responded immediately. And she was so helpful and accommodating; providing us with exactly what we needed. It's wonderful to find a business that has employees who are caring and considerate and willing to go the extra mile to help those requiring their services! Thanks so very much!
Thank you Celia for the storage unit and awesome service!
I was just there this morning. There was a special person there named Celia. (Ask for her) It was the best experience I had at a storage unit. It was easy nice and quick. Great attitude and hard worker. Thanks again Celia.
Celia was really cool, and was very helpful when helping my old granny. I really appreciate her hard work and patience. Thanks y'all!
THIS PLACE IS THE BEST, CELIA IS THE BEST
Celia helped me so much great promotion
NIce facility great promotion and prices Celia is great with customer service
Easy access to the unit and very helpful customer service, Celia was excellent !
Ceia is great Awesome Customer service Great facility and promotion
Had a great experience here- Celia went above and beyond multiple times to help me and was extremely friendly. Always answer the phone, incredibly reliable, and not too expensive for a storage unit! Definitely recommend this location for the staff :)
Very good service would rent again
Celia was very helpful, clean storage and easily accessible. Thank you Celia
Celia took care of me excellent today!! So grateful for this place!!!
Real nice and friendly and Clean
Clean facility and friendly helpful staff.
Celia is great
Great experience very informative and clean nice facility. property manager Celia was very helpful
Great place to stores my things clean and good Customer service Thank you celia
Thank you for your help
Clean facility and awesome service. Appreciate al the information Celia and Dawn nice ladies.
Celia especially is extremely welcoming and helpful, I loved the way she explained everything to me.
These folks fabi and celia are great
Celia is amazing! It was my first time dealing with a storage and she walked me threw everything and was super nice and friendly I picked the right place :)
Great price and great location Celia was very informative and a lot of help
Super helpful!! Quick and efficient! Thanks Celia!
Celia helped explain everything very clearly to me very helpful.
Was very pleased with the service and nice facility. Celia helped a lot with all my questions Thank you
Rented unit at this property, since Celia been running property very clean and secure. Thank you for all your help with my unit
Alisha and Celia are always very friendly and helpful when I come in! They seem to be really hard workers, know what they are doing and trybthwir hardest to help all the customers I see them with. I would recommend them to all my friends and family!
Great customer service Very friendly Thank you Celia
Celia is amazing!! She took good care of us!!! Thank you!!!
I was sharing a unit with a friend who didn't pay the monthly fee and didn't tell me until 25 days later. I paid off the storage unit + late fees and Celia worked with me to get into a smaller unit with a promotional first month price that will cost me approximately the same p/month as I was paying to split the larger unit. I very much appreciate their service and understanding in helping me get into a better situation where I'm not dependent upon others.
Good service. Loved her and her friendly convo. Great storage !
Close proximity to our needs
Great and clean facility. Staff is super friendly and the unit I got was exactly what I needed. Looking forward to storing here for a while.
The property manager Celia was honest and really helpful. Got the size I needed at a decent amount.
Celia was a great help with the information of moving. Very customer service friendly Thank you
Called and with minutes I got a space reserved and was a able to get set up with everything before charlotte's appointment.she made everything go smoothly and hassle free.thanks for the awesome service !
Site manager, Charlotte, wasVery friendly and helpful with information to meet our needs
The staff was very helpful with all my needs, Charlotte made every effort to answer all my needs with my unit
Charlotte is amazing, she helped me enormously!
Jon was extremely helpful and very transparent. Friendly service despite being very busy.
The office representative Charlotte was extremely helpful and accommodating. I was unsure on the unit size and she showed me several comparisons. Her patience and knowledge made all the difference. A very positive experience.
Thank u Celia for a great experience
Clean and well kept facility. Being able to pay online was a plus.
My hasband and I have been storing here for years. Before Alisha was here it was dirty all the time. The facility is now always so clean and whenever we talk to her, she is soooo nice and professional! I will recommend this location to family and friends!
verónica was great help today
Celia was a great help with our move in and info Thank you
Very quick to tell me sense my girlfriend had a unit there that I couldn't get the $1 first month rent even though we don't live together then proceeded to show me the wrong unit lol. How about you do your instead of making sure I don't get a good deal. Be on your stuff if your going to shoot me down as I come through the door. Terrible customer service. Wouldn't recommend to my enemy. Two thumbs down.
Thank you norma for all your help great customer service
Great service by norma
Horrible experience. Was yelled at by Alisha as well as threatened. Won't ever do business here.
Alisha was really great and helpful! I recommend this facility!
Alicia and Veronica were very accommodating on getting us set up. Every time we have stopped by, someone was doing a lock check. Facility seems clean and very secure.
Very friendly staff!
This facility is very run down and smells like rotting partition board. I initially decided to rent from Public Storage because of their location and thought from the size of the company it would be a sensible decision. During the process of filling out the rental application I asked about the purpose of having to obtain mandatory rental insurance. I was told it was a formality to protect against theft loss or weather damage. I asked if they have issues with weather damage and was told that they do not. Well the unit I was given had a leak in the roof and within the first month of my rental I went in to fill the remainder of my unit during my home move and found several of my boxes soaked and leaning heavily to the side. I soon realized I had lost irreplaceable items and instead of putting things into my unit I was pulling them out and going through boxes. The next day I reported the leak to the property manager. I was told they indeed do have leaks in their storage areas and that I should have packed and stored my items on pallets and under tarps. After days of going through my belongings I asked if I would be given a pro rate or waiver discount for the time I lost due to the property roof leak. I was told that I am responsible for the condition of my belongings while in the unit and would be charged full rental charges. I provided my storage unit with pallets and tarps and repacked my belongings. I asked how long it would be to get the roof leak fixed and was told work orders are completed within a day or two. Over a week and a half later and during an intense rain storm I called and asked when the roof would be fixed. I did not heard back. The next day I went in and asked again when the roof would be fixed and was told "We will get to it whenever". Well I know now that this company cares nothing about customer satisfaction and is dishonest with responses to questions about the condition of their property and its services. I will never again rely on these slumlords during such a critical demanding time. If they would have been truthful to simple logical questions from the beginning I would still have those precious things lost when I stored at their very disappointing facility.
Thanks norma for your. Help
Alisha was fast and friendly, good location.
Super friendly and great customer service
First of all, the door that leads to hallway or my unit didn't have a stick to keep it open like all the other doors. So I kindly asked the front desk of they could get one for it. Over a course of almost a month- and asking 6 different times there still was no door holder! The property itself is very run down. And now today after only a few months of having my unit I am told that my rent is increasing! The reason I selected them is because of the rate. Also, I had to find out via my invoice. They claimed they sent a letter but I never recieved one. This has not been a very pleasant experience.
Alisha is always so friendly and helpful! I come to my unit almost once a day and go into the office just to say hi. I would strongly recommend this facility to everyone and would recommend asking for Alisha. The facility is also always very clean.
My wife and I have a unit here and everytime we come in Alisha is always so friendly and helpful! Since she has been here the place is always clean and we feel more comfortable storing our belongings here!
Best place to use for storage! The amazing staff made the experience easy, convenient and stress free. They are super focused on customer service. Make sure you ask for Alisha, she's the best.
I have to say Jacki is the best ever . She is always willing to help she follows up when she says she will she is always looking for ways to better her customer service . I work for a callcenter. I listen to tones when calling other company's for assistance on other personal business . I noticed every time I talk to Jacki she always has a upbeat ready to help me out tone . Thank you Jacki. Also this location got a 5 star rating for how the grounds are kept . Always clean ..
Alisha is great! There was a mix up, but she worked on it until it was all straightened out. Always friendly and professional...
Quick easy experience, helpful and polite staff
Well my experience went well and happy I chose the public storage
I have a unit at another facility, but after coming here to make my payment I wish I would have got one here. Alisha was very friendly and helpful! I strongly recommend this facility to anyone!
Thanx u Alicia for all your help
Wonderful. Most helpful.
Great service and relieved some stress. Alisha is very friendly and helpful. Thank you!!! 😄😄😄
Alisha and Christine are amazing and always very helpful! We got 2 units at the facility mostly because we wanted to stay with such wonderful customer service!
Perfect customers service
We've had our storage unit for 2 days now and so far everything has been great! I would recommend bringing a floor mat because the floors are slippery if its snowing or raining. Christine was a great help and really friendly!
Very helpful! Christine was awesome! The winter special is a great value!
thank u Celia for all ur help
great customer service Celia and Alisha
She Did a great job thanks so much.
i was very pleased with the service and thought christine was very helpfull
My experience has been very good here! The price is definitely right and Christine was extremely helpful and pleasant!
Thanks Celia for all your help!
Very friendly and got me taken care of
I had my basement flood and had to move out 21 years of my life in 3 days. They had me set up to move in in less than and hour while things at home were being loaded I already had my keys in my hand for my unit. Reasonable pricing and wonderful people. They even followed up a few weeks after move in to see if I had any concerns. The unit is clean and accessible. I highly recommend this location and business.
Christine was awesome manager
I am a first time renter on a storage unit so I had a lot of questions and concerns. I was able to get the majority of my questions answered online. When I found enough info online I scheduled a unit online. I came in on a Sunday, early, and Christine was there to help answer my remaining questions and show me the unit etc. I was sold. The paperwork was painless and the site is easy to access. I couldn't have asked for a better first time renter experience. thank you Christine for making everything so smooth and painless!!!
Christine made renting a storage fast, easy, and enjoyable. Awesome customer service
Christine was fabulous
Christine was so helpful and kind in our storage unit process. Clean unit, great location and easy process. Booked online and saved some money monthly this way.
Christine was awesome. She was efficient and very helpful.
Exelent service at a great time
Great experience, thanks Christine!
Love love love this company! Never had an issue, always prompt and so kind, especially when trying to figure out just WHICH size of unit is needed. Always used Public Storage for ANY of my moving needs, over the last 16 years, and I will continue to use them!
Staff is always very helpful and nice. They work with you and the payment reminder phone calls are great!
Christine and Celia both were excellent in getting my unit set up and ready, thank you
Just moved in from Georgia, and decided to get a unit. Alisha was extremely helpful and very informative of the area. I'm glad I decided on this location. I appreciate the help!
Ryan was very helpful, helped me look at a few units and pick the right one!!
Celia was very nice.
Casanova, great customer service complemented by the biggest smile. Easy to work with. Thank you for your help!!
Walked into public storage for a unit for my parents and the manager Sydney helped me with all of my questions and was very friendly!
Had great experience working with Ashley in renting a storage space
Great experience extremely helpful I wouldn't hesitate to give recommendations two friends and family original contact was with Jack and will Who referred me to Casanova at a different location where I now have a unit mr. Casanova was extremely helpful and I appreciated his services very much thank you
Great!! Very helpful! Highly recommend
Ashley was very helpful in getting me into the right size storage area and going thru the paperwork. I have used this location before and found it easy to get into and store my things. The security gate and the fact that they do patrol the area a few times a day just to make sure nothing out of the ordinary is going on helps. I recommend this location.
Casanova Has done an excellent job and is very professional every time I show up at my storage unit. Keep up the great work. Thanks. Bradley Staab
Awesome customer service from day one! Casanova & Brandellyn have & continue to , provide world class service. They were knowledgeable about the amount of space I would need. They always show a friendly attitude whether over the phone or inperson. And, always exude empathy when discussing packing material pricing &/or monthly payment and charges. Thank you guys for going out of your way to make what is normally a tedious hassle with a, moving transition, into a positive experience for me & my family!
Casanova was very friendly!!!! an excellent example of a good employee he was very helpful and explain the leasing information very thoroughly. I love public storage and what it has to offer and storing my belongings.this location is a very clean and trustworthy I highly recommend this location to anyone looking to store their merchandise.
Daryl doesn't usually work at this location, but he was the one working, when I went on on a Saturday afternoon. He was very helpful, informative, and professional. Good customer service isn't everywhere, so when someone gives good service, it is greatly appreciated! Thank you, Daryl!
Great customer service, Vanessa help me to find an adequate room for my things, she explained me how the payment system work, and offered me insurance. She was very nice, and pleasant through the whole process. I recommend this place.
I am a former public storage customer. I stopped by this office because your manager Anastasia has always given us great service in the past. And I was not disappointed again. She has wonderful customer service skills and is a joy to work with. I fully trust leaving my belongings in the hands of public storage because of this amazing employee. It is hard to.get good service these days but Anastasia does not disappoint. Vparnes