Public Storage Self-Storage Units at 3488 Astrozon Blvd, Colorado Springs, CO
5'x5'Online only price$ 17/moSmall 5'x5'
$ 17/mo $19Best Price Label
5'x5'Online only price$ 21/moSmall 5'x5'
$ 21/mo $28Best Price Label
- Climate Controlled
4'x12'Online only price$ 25/moSmall 4'x12'
$ 25/mo $33Best Price Label
5'x5'Online only price$ 27/moSmall 5'x5'
$ 27/mo $35Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 28/moSmall 5'x10'
$ 28/mo $37Best Price Label
- Outside unit
- Drive-up access
3'x7'Online only price$ 28/moSmall 3'x7'
$ 28/mo $37Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 29/moSmall 5'x10'
$ 29/mo $39Best Price Label
- Climate Controlled
5'x10'Online only price$ 30/moSmall 5'x10'
$ 30/mo $40Best Price Label
7'x8'Online only price$ 39/moSmall 7'x8'
$ 39/mo $52Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 40/moSmall 5'x10'
$ 40/mo $54Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 58/moMedium 10'x10'
$ 58/mo $77Best Price Label
- Climate Controlled
10'x10'Online only price$ 69/moMedium 10'x10'
$ 69/mo $92Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 74/moMedium 10'x10'
$ 74/mo $99Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x12'Online only price$ 82/moMedium 10'x12'
$ 82/mo $110Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 84/moLarge 10'x15'
$ 84/mo $112Best Price Label
- Climate Controlled
10'x15'Online only price$ 105/moLarge 10'x15'
$ 105/mo $140Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 126/moLarge 10'x20'
$ 126/mo $168Best Price LabelHurry!
- Climate Controlled
10'x20'Online only price$ 130/moLarge 10'x20'
$ 130/mo $173Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 170/moLarge 10'x20'
$ 170/mo $227Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self Storage Near
2761 Delta Drive
Colorado Springs CO 80910
Self Storage Near
2793 Janitell Road
Colorado Springs CO 80906
Self Storage Near
3775 East Pikes Peak Avenue
Colorado Springs CO 80909
Self Storage Near
4403 E Platte Ave
Colorado Springs CO 80915
Self-Storage Near Colorado Springs
Resources from the Help Center
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Colorado Springs Storage Units Near Hancock Expressway and I-25
Storage units in Colorado Springs are located close to the junction of Hancock Expressway and S. Academy Boulevard, just east of I-25. Self storage is available both inside and outside. The outdoor storage units have convenient drive-up access. Just look for the Public Storage Orange rollup doors.
If you frequent Sky View Sports Complex, a 5x10 storage unit is convenient for stowing all your athletic gear. Pack in your off-season clothes and equipment as well.
Residents sharing a place at nearby Bentley Commons Condos can use a 10x10 storage unit to keep duplicate furniture and small appliances out of the way. Couches, dining sets, extra toasters and microwaves, and plenty of boxes will fit.
Families around Monterrey Elementary School needing to pack up for a renovation project or a move can use a 10x20 storage unit. Five rooms of furnishings can fit in these roomy storage rentals.
If you are just moving to Colorado, this facility serves the southeast Colorado Springs neighborhood.
Colorado Springs Public Storage has the right storage solution for your needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 619)
Staff is great! They get 5 stars. This facility only has 1 dolly for its many, many customers. I was told that they've been stolen, but that was months ago. I couldn't even do anything the day I was there because someone with a truckload was using it forever. I don't blame them. It's not their fault there are no dollies. Public Storage should really be ashamed of themselves. It's been like this for about 6 months. I have a suggestion for you Public Storage Headquarters. Don't put your Storage centers in low income neighborhoods. Honestly, people steal everywhere. If Wal-Mart did what you all our doing because of theft, they'd be out of business. Have the dollies checked out through customer service. It's simple! Stop taking our money, then giving horrible customer benefits. 3 stars because the place is clean & my stuff has been safe here for 5 years.
Exceptionally clean, great labor day price, very nice and helpful desk staff.
All around great service
They were wonderful at this location. Corrie helped us find the right space for the right price. Answered all of our questions. Location is clean and feels safe! Super excited to be renting this space out.
Love this place. One of my favorite facilities. The staff is great and Stephanie is wonderful!
The property manager Stephanie was so helpful with transferring our unit to a smaller one. She answered all of our questions. She did it all with a smile on her face, she was professional and had a great sense of humor. Thank you Stephanie for everything you did!!
Stephanie was awesome & helped a lot great customer service 👍
Why do you make it so difficult to rent a unit? You charge $15 insurance that I then have to cancel or it will be charged every month. You charge $20 for a lock which will be cheerfully refunded if I go to the desk. I don't have time for this!
The store associate April was so helpful in getting my unit, she explained everything and took her time to answer all my questions. She made my experience amazing with your company!!
Brenda was one of the most professional workers for public storage and the tangible eveidence is that I thought I was lock in a rate and public storage had increased it by 150 more. I left a message on why did it increases, without hesitation she understood what all consumers would ask how can I get my rate back, she immediately email corporate and filed a request and it was approved I am glad to know my rate went back to what it was originally at. Thank you for looking out for a soldier.
Mrs. April May was wonderful to work with—I'm very cautious with how I spend my money, and she understood this and related with me instead of trying to rush me or make me feel judged like representatives from other storage facilities did (I called a few to weigh my options). As a single soldier, saving money is important for any family/personal emergencies that may arise, and she never once made me feel like that was a problem. I was able to inspect my unit thoroughly, she was very knowledgeable with every question I asked (are there cameras covering the hallways, the security of the lock and that I can add more personal ones if I want, the fact that people can only go where they are meant to go with their codes so there's no "wandering"). I enjoyed her professionalism so much that I actually stayed a little bit just to continue conversation with her (there were no other customers in need of her wonderful services so nobody was ignored while this took place). I am extremely impressed/satisfied and will be recommending this place to anybody I happen to overhear needing a storage unit! Please give Mrs. April May a raise, she is an asset!!
Stephanie, the property manager was really helpful as well as the other chick that has short hair wonderful staff very helpful 10 out of 10 would totally come back very clean and very professional. Wonderful guides to.
April was very knowledgeable and friendly. Very professional. Her smile was contagious.
We received great service and all of ours questions were answered. Thank you Stephanie for your help!
Today Mar 31st 2023 is the VERY first time that anybody from a company that I've paid a bill to on a regular basis has actually called me out of concern and then actually helped me...it may not be a permanent thing however....at this VERY moment & time...it was right on time for me...thank you Stephanie
Great secure location very clean facility awesome customer service from Anthony very knowledgeable and very professional I recommend this place a lot no hidden fees
This place doesn't care about things that happen in life. Just about their money.
Anthony Great customer service and a great attitude
*Staff that lives on property is Amazing bcuz they really do keep the place looking nice & keep it safe. Just wish they would have atleast 5 more of them dolly’s/carts
I'm so happy with the customer service here in Colorado Springs. The property manager Stephanie is amazing! Thank you Stephanie for all your help.
I want to say how amazing the manager Stephanie is by far the best manager I've encountered of any facility I've ever been to she truly cares and her customer service is beyond any I've seen in awhile that's something alot of other facilities lack nowadays hard to find people like that she's truly an asset to your company. Also the security that's provided at the facility is great I feel assured my property is safe
This place can get trashy it's an ok storage facility. I didn't like running over a broken liquor bottle and there was trash flying around. I moved out and was charged the next mo th because the lady didn't close out my unit on that day and I still haven't got my refund. Very unprofessional
Great storage facility and staff Astrozon Blvd! Affordable, clean, secure, and great customer service! Especially when I had an issue Tiffany took care of it right away. She was very professional and courteous! I highly recommend this public storage location!
I understand security but that face you have to put a cold in to make the elevator move after you put your code in to open the door after you put your coad in to open the gate is kinda annoying
Public storage was a great choice for my family and I! Ashley was a tremendous help! I definitely recommend for everyone to go here!
Patricia was so kind and helpful.
Needed help with my storage and Desiree was so helpful and kind it was a rough day but she made it 100% better . Will most def go to her from here on out . Thank u Desiree for all ur help .
Stephanie was super helpful got me set up for my units. Look forward to working with them again.
Ashley helped us at the front and she was able to make our process quick and help us find exactly what we need
Ashley was very helpful A+ customer service
This is the ideal storage unit your looking for fast, cheap, clean, and most of all secure. Highly recommended!!!
Pricy. But I feel it is secure and it's climate controlled
I have been using Public Storage for over a year now. I just transferred from one unit at one location to a larger unit at a new location and it was seamless and easy. Charlotte at the Littleton location was amazing!!! I didn't even do anything! I called her to tell her I was moving out and she took care of everything!!! I wish I could give her 10 STARS!!!! Secure and clean. Price is okay, but I love the customer service!
I had my storage unit here for almost 2 years. Recently someone decided to drill into the lock public storage provided for us and steal my property. They have little no security inside the buildings or outside. And did nothing to assist us.
The whole process was easy and pain fear
Always a wonderful experience with the staff at Public Storage on Astrozon Boulevard. They are quick and always happy to help with all of your questions. Highly recommend this storage unit location!
Great Service. We had several small issues when we were completing our online reservation and Stephanie took care of everything that came up. She was very knowledgeable and quickly helped us get everything competed. The way she took care of everything I thought she must be the manager but she said is not. She is a huge asset to the company and the renters. The unit we rented isn’t in perfect condition but the service and ease of access makes it remain a 5 star rating! You can even get the app on your phone to access your unit more quickly!
Excellent customer service! I recommend this PS over all the others that I have dealt with (all good, mind you, so it's the customer service that makes the difference!) Thanks Patricia!
Had a wonderful experience with the friendly staff at this location when paying an invoice on a auctioned storage unit. The ladies at the front desk were very nice and got us into the auctioned unit in a very quick fashion. Deff recommend. Also the district manager was super friendly.
Needed a storage unit in a hurry and Stephanie and Heather at the front desk were super helpful! I would high recommend using this storage facility and the staff is super friendly and helpful. I wouldn't hesitate to refer anyone friend or family
Already paid up for the month and vacated on the 11th. Did not get any refund for the time left. Also looked online for the unit and it was $55 but, they were charging me $103.
I absolutely love this location . I've been renting a space here since 2019... Its always clean, safe, secure and The staff is amazing at this location they have always gone above and beyond for me when i have needed them to... Today Reina helped me out of a bind i had no idea how to get out of... she didn't have to but she did and i am so thankful for her. I give this location ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Needed to call and get information on my account. I spoke with Reina at the Astrozon location and she was awesome! She was able to answer all of my questions quickly and resolved all my concerns!!! Thank you!
For the first time to rent a public storage locker, it went great. The employee, Stephanie, was very nice and inviting, also, trying to get everyone who walks in to be taken care of. Overall, a great experience.
No one ever comes up to the door during hours of operation. Close the facility if you refuse to do business. 10/02/22 1458
Reina is very friendly and helpful. I truly appreciate her helping me today. Highly recommended if anyone is looking for a Storage Unit.
The move in process was simple and easy. My unit was ready within the hour and clean. The ladies in the office are extremely helpful and courteous, especially Raina. The pricing for the units are definitely cheaper than their competitors. I will definitely use them if I have a need in the future.
Stephanie was awesome, she is a storage expert.
Great speedy service thanks yall
Most amazing and helpful staff ever! They deserve all of your business! Don't go anywhere else! ⭐⭐⭐⭐⭐
Stephanie goes far above and beyond the call of duty. Whenever there are obstacles this location will put in the legwork to make the process work for their customers. Not in a great part of town, but they take security very seriously.
The non-temperature controlled units have had no power for weeks and the lyft is down as usual. If they charge as much as they charge then why is there no power? Its ridiculous. The door keypad has power but not the building itself. How can you guarantee our stuff will be safe if there are no cameras to protect us from theft?
Nice and pretty clean storage like that they have inside so stuff has a mess possibly of get damaged
Best solution for so many problems- Solved! Thank you, Rosa for your outstanding service and wonderful attitude! You are a gem!
I've been gone from the Springs for quite some time. Stephanie the manager is great.She goes that extra mile to make sure things are right. Rena and Rosa are great and well. They keep the place clean and are very helpful. I would be lost without them.
Just got our storage unit the other day and had nothing but the most exceptional service!!! The staff was so helpful, patient and even got us a better rate than what we originally booked online!!! Facility is very clean and well kept. Unit is spotless, dry and clean. Overly satisfied with Public Storage on Astrovan Dr.!!!! Thanks Stephanie for all your help!!!!
Had a wonderful experience with the staff at Public Storage! They made the storage rental process very quick and easy and made sure I received the best price. Rosa and Stephanie were great! Highly recommend.
Great storage company, good insurance. Great customer service
Didn’t receive good customer service by one of the staff. The first person Ms. Rose was really sweet and goes above and beyond and the other person Ms. Stephanie who eventually help me was nasty and rude. Ms.Rose was assisting me at the beginning but I had to step out of the of the office and she took a call and ask Stephanie to assist me and she refuse to then and walked away. She seem as if she didn’t want to be at work and was ready to go home. I did visit the office about 1 hour before closing. She didn’t want to take the time out to show me where my unit was at and I feel like it may have been because of my skin color because shortly after she help a person same color as her own and shows him around the center. I strive for great customer service each time.
Rollando is awesome! Units are clean and free of infestation, and staff is always kind.
Clean friendly hours are good 👍
Brenda was awesome! Very helpful thank you! ^ Brenda made me feel pressured to write that review, literally telling me to go online and do it right then and there, watching me. Also got charged months after I canceled my account with. Storage unit sat empty for months but they continued to charge me. I'm currently fighting chronic illness so I didn't notice the charges until 2 months later.
The manager and employees are amazing, helpful and informative!! The facility is secure and clean!!
I needed a last minute storage, so I went down to the closest one to my home. It was 10 minutes until closing and kamlyn was very kind and sweet to help me. She did not show any frustration to me coming in and helping me out with my storage unit. She showed me the storage unit, answered my questions, along with sharing her experience with having a storage unit herself. Kamlyn filled me in on a lot of information. She was sweet, polite and took care of me even when it ran into closing time. I definitely appreciate the customer service and would recommend anyone to this location if they need to store anything. Definitely should go when Kamlyn is there, she will definitely personalize your experience. :)
Kamlyn is the best! Great customer service here, clean property too!
Great experience!!! We originally tried to save literally $10 with another place and they (the other place) ended up screwing us over in the process of our move because they didn’t have e-signature capabilities and failed to mention that to us. We had to scramble to book another storage unit and Public storage made it so seamless! It was a moving mishap but we recovered only due to Public storages updated technology and great online booking capabilities. I’ve learned my lesson! Always using Public Storage!!!
Looks good but haven't been there
This public storage facility is absolutely amazing! they are super accommodating and will do anything it takes to make you happy!
Alba was awsome. They had great customer service and was very prompt with service. I will definitely recommend this storage company.
Thank you Public Storage Kayla and Alba for all your help . Your an amazing staff , friendly, professional and ready to help. I appreciate you all very much!
After a bit of confusion getting my unit Kamlyn was so incredibly kind, knowledgeable, and thorough. She answered all of my questions and made sure I was very well taken care of. She gave me exceptional service and made me feel very confident in my choice to rent a storage unit from this location! She deserves all the recognition! Thank you Kamlyn.
I feel like this place cons you by reeling you in with their great promotional offers and then screws you over a month later. We rented a large unit for $150 a month. By the 3rd month they increased our price to over $300!! How is this even legal!? How a company is ok with taking advantage of families that are already struggling or going through difficult situations is beyond me. I suggest you stay away from this company! I would go to SecurCare or only use Public if you will only be with them for a month or less.
When I initially leased my 10' storage container, I dealt with an individual named Robert, at that particular time I believe he was a supervisor. Try to force me to buy a dehumidifying device for $7. I refused it went to the Dollar Tree and got the same exact device for one dollar at that time. My storage rent went from $44 to 86 without a notice or warning I wouldn't trust these fools with a skateboard
Reina and Alba helped me out so much during time there! I’ve never used a storage unit before and they educated me on how it works and the convenience of everything! I would like to thank them so much for their time and their great work ethic and hospitality!! They made me feel very welcome!
Cindy and alba were great. There service was the best. Cindy upgraded my unit and Alba made the process very easy. Stephanie also made sure that I was taken care of when I came and had questions. This is the best storage spot in town.
The gates and doors(have to be within range) can be opened from the safety and warmth of your car, pretty badass. The front desk ladies are super chill, pretty badass. And it has lifts too help you get what you need where you need it, super badass, and there's Spanish speaking staff there aswell
Jonathan was amazing.
Nice place and affordable. Had a couple issues with the door closest to my storage but other than that, I'd recommend
The service that I received from ms alba and ms Cindy was grade a..they knew what they were doing and I was in and out in a matter of seconds
There's no prorated move out... You just pay for the whole month. I found this rather primitive. Over my 2 years of renting, the cleanliness of the place deteriorated significantly. My price for a 5x10ft space crept up 23%. The homeless moved in and would relieve themselves in the hallway because the restrooms are always locked. Upon suspicious activity, the people who "live on site" never answered their on-call phones, rendering that perk useless.
The staff at the front desk was very helpful Jonathan made sure I had a good experience and answered whatever questions I had!
They're pretty good UPDATE: this is the worst, most unfair storage in town. I've hade a storage (non-climate controlled) for 4 years and the price went from $85-$219 a month and you only receive an email for price raises. Meanwhile, new customers get the same size storage (climate controlled) for $140-$150 a month
I am so beyond happy with the customer service of Colorado Springs , Colorado and Upland California. Desiree of Upland Ca and Jonathan and Alba of Colorado Springs are exceptional in helping customers ! Very professional yet very friendly and ready to help . Thank you Desiree , jonathan and Alba for your expertise and professionalism .
Best storage units in town, organized clean but my favorite part is it feel safe and secure, they got cameras everywhere, and the manager very nice, if you go ask for Alba very nice lady and helpful, i am glad i made the right decision.
Secure and clean. Some of the employees were rude and not helpful.
My wife and I had a great and fast experience. We were helped by Brenda who was very kind and helpful answering all of our questions and she covered everything with detail.
Brenda was very helpful
Initially gave them a 1 star 🌟. After working with Tiffany from corporate. I have increased the rating. As a whole she heard the feedback I offered and made my account right.
Mrs. Alba was outstanding with helping me couldn’t be happier
Hard a good customer service and was promptly taken care of. That's all a customer can ask of. I recommend them and this public storage for anyone looking for a storage.
Great service. They were very helpful and made it really quick and easy to rent a unit.
Brenda and Alba are great. Love the security and attention to detail here.
This place is awesome. Great customer service. Ask for Alba. She we super helpful. She walked around with me to ensure I got the size I needed.
This is the absolute worst place to keep your belongings. They have no communication. They replace locks and go into your units without permission. When you ask for the new keys, you go thru hell getting them. I will never in my life rent with this company!! Took me 4 hours to get my belongings, that was the size of a closet. The elevator stopped working, so we had to carry everything down stairs. At one point they couldn't even get in to the bldg, not even management. This place is an absolute joke!! Do not Rent here!!!!
Brenda and Alba were great help with helping me find a storage unit with the cheapest price and were extremely professional! Thanks!
Alba and Brenda have been amazing. This storage facility has always been clean. I will come back to store again.
This place has indoor and outdoor storage. Nice staff. Huge selection of sizes to fit your needs.
Alba".... She is Amazing !!! Always cleaning !! She is so polite and helpful..I would recommend this location because of her!!! An Extra Thank You From The Tafoya Family .. Thank you , Tafoya C 12B Richards Sister....
Brenda is awesome she did a great job !!!!
Brenda was great
I rented the smallest space they offer and it was 98$ month. My only complaint is the halls are so narrow that each time I went to access my space I was blocked by other customers who were getting their things and had to wait 20 min or so, or leave and return another time. The site is very clean and friendly staff but If I need to rent a storage space in the future, I will definitely choose a ground level only site.
Told by employee that I could make a payment later in the week without further changes and that was false. Spoke to them about it and they would not honor it. Now they are raising the monthly fee December 1 and also late fee.
The best storage facility ive been to ever!!!!!
One again I enjoy using Public Storage. Tatyana was very sweet and helpful.
The manager and employees were quick and kind, helped me with getting a new key for my lock and I was out of there in minutes. No hassle. 100% recommended to anyone who needs a storage unit.
Nice and easy no hassle move in
Jesus it looks like Woodstock everyday when the place closes up. Lots of left behind paper and misc. household items. But a nice place to take your midday rendezvous.....if you know what I mean....j.k.
Kamlyn and Matt were extremely nice and provided the best customer service. Very satisfied!
Yazmine was awesome!
There are alot of people in and out of this location all times of day. Very few dollies or carts for customers or guests to use. If you are in a hurry or need to move your things often, do not use here. Even if ease of access for online purchase. Or cheaper renting options. This place is not that secure for a storage building inside. Think cautiously of using an outside option if you need privacy. This facility is heavily watched because of the homeless in the area. There are little to none trash receptacles. And the floor and other areas are often littered with items left behind or trash in the elevator, front etc. This location is on the corner of a extremely busy intersection and constantly has heavy trucks driving through.
Only two dolleys for hundreds of units
Busy place, but absolutely no problems whatsoever. Easy and convenient.
This public storage is amazing! The woman who owns it is the sweetest and most honest person you could meet. They offer amazing rates and don't have a million hidden fees! The service is fast and efficient! Will definitely be returning here for any future storage needs I have!
My experience was GREAT! The lady working the front desk named Jo, was amazing and had such good customer service. She answered all my questions thoroughly and walked me through the process to find the best storage size to fit my needs. Thank you for all your help! Highly recommend.
Been renting at this location for almost 2 years now and I love it.. the staff is super friendly and extremely helpful. It's super secure ,clean ,and affordable.
UPDATE: They decided to change the locks and failed to notify me about the change and to warn me that my unit was going to remain open while changing the doors, so anybody could of stolen my belongings. 2nd UPDATE: My belongings actually got STOLEN!! THE MANAGERS KNEW FOR A WHOKE WEEK POSSIBLY LONGER THAT THE STORAGE UNIT NEXT TO MINE TORN/DESTROYED THE WALL DOWN!! THE DRY WALL AND STOLE MY STUFF. THEY KNEW FOR A WHOLE ENTIRE WEEK OR LONGER AND NO ONE NOTIFIED ME. I HAD TO GET BACK HOME FROM DEPLOYMENT TO FIND 70% OF MY THINGS STOLEN. JO, was absolutely no help and she ignored all my questions as far as who was the person that rent the unit next to me, refuse to give me his information, and forgot to mention that they already knew about my unit being entered, but NO ONE told me that my unit was broken into. Offered no apologies that my unit was stolen from and my belongings were damaged. Thanks for absolutely nothing storage unit.... loved having my belongings stolen.
BEST BEYOND BEST STORAGE FACILITY IN TOWN. SECURED AND AFFORDABLE
If you need a storage or just supplies this is the place to be. I went in to purchase a box and I can't remember the wonderful blonde but she made me laugh before we even got to what I was there for. She helped me out and even though I broke the box and went back she helped me out. This world needs more great customer service like this place here will give. Thanks again WONDERFUL BLONDE this box worked and I was off to finally getting it shipped thanks to you. This is the place to be Thanks 😊
Ben and Yasmin worked together to help fix an issue that I had. They both took great care of me and got the problem resolved quickly. Great team! Great space!
I'm so happy I selected this particular storage facility..Jo assisted me and showed me the size I was inquiring on.. awesome service! Today, I called with questions and Ben was to the rescue.. you have great employees that give outstanding customer service! Continue to lead!
Jo was a great help and super welcoming!
Jo is an excellent manager. She walked me through changing my account information
I am a parent of a new college student in the area, and there is no better employee in this management office than Jo! She truly cares about her customers and is so very helpful. her experience and knowledge of the facility have been invaluable !
The manager Jo is awesome and very good.
This place either need more carta available to customers or to come up with a better plan for the use of the carts as it's frustrating when I come here several times to get things out of my unit and can't and have to wait around because people have three carts for one unit from what I have to do and with my injuries I can't just carry things out one by one
The front desk manager was awesome she moved us to a bigger unit when we asked she is very nice and sweet and the atmosphere is great they look out for there customers I recommend it to anyone
Jo at the front was super helpful with getting myself and my husband established into a unit, as well as explaining all the current promotions and how everything else worked. Thank you, Jo!!
Great staff. Jo and Caedee were pretty pleasant to work with. Very helpful!!!
Quick to address any concerns.
I love the manager and most of the staff!! Very good people and kind as well as professional. Other than the 24% rate hike I just found out about, after being here only 7 months, I am satisfied but be wary of obscene rate hikes when you’ve been there a little while.
First off Julie is such an amazing manager! She helped me with all my needs for my unit. This particular location is so polite and friendly and awesome! If you need a storage unit come here for sure. Thanks again Julie you rock! Ps. Give her a raise for going above and beyond for customer service!!
Super easy to find and great Staff very friendly
Should check their facts before accusing a tenant of "Loitering" on the property where the storage unit they pay for is for 13 hrs straight during the middle of Summer? Because melting into the blacktop is what i like to do with my days during the hottest part of the year! AYFKM RN!
Julie is great I highly recommend these storage units!
The staff are helpful and friendly I'm late quite often and they only charge me 20+ late fee and I find it convenient that they raise their prices to fit my small budget and when I'm there I make sure to wave to all the homeless living in units at the facility sure is a great place 🐿️
Shantel and Robert delivered great customer service! They need a pay raise immediately !
Shantel and Yazmine were very friendly and in formative. Great customer service! Shantel helped us wi the process and resting our unit was seamless.
We found the facility to be very clean and well-maintained. Julie and her colleague were both very helpful, friendly, and professional throughout our engagement with them. Would definitely recommend this location to anyone looking for a secure, clean, and well-run storage facility.
Shantel and Robert were a huge help while claiming my storage unit. Shantel escorted me to my unit and made sure I didn’t have any extra questions.
My name is Raymundo and i had a really bad experience thinkin that my unit was vacated due to an error although everything was cleared up and thanks to Julie i was taken very well care of she helped me analyze the situation and allowed me to check on my unit with great kindness and in the end all my belongings were safe and sound and I truly thank you for assisting me today great job to you Julie!!! 😇🙏
Shantel was great! Friendly, quick, and very helpful!
Something about the owner. Can be really helpful and nice, however he seems to lose his patience quickly and it is unnecessary. Additionally, I feel the prices are well up there, for what you get. Also, this is a very unsafe area of Colorado Springs. High theft First hand experienced someone that attempted some sort of kidnapping/abduction/possible assault... on myself IN BROAD DAYLIGHT
Shantel was very kind and professional! Thank you!
Shantel was amazing! She was very informative and made sure I was taken care of!
Shantel was great & very helpful!
Shantel was absolutely amazing with helping us set up our storage today! 100% recommend this Public Storage site.
Shantel was nice and very helpful. She showed me everything and assured me the storage was a secure place to store my belongings.
The facility is clean and I felt safe storing my things there. That's it for the positive. The negative is that they don't tell you to begin with that you have to have insurance (which is fine, just include it in the cost), so the advertised cost of the unit is much lower than the reality. The other thing is that I brought in my own disc lock and showed it to them. They said I HAD to purchase their lock for $20 with no return policy. These locks are absolutely useless unless you have a storage unit with them. $20 down the drain... As I was going back to my unit, I saw several with the same disc lock I had with me. So...they are not on the up and up - dishonesty and false advertising is unacceptable. This is the first and last time I rent from this location
The facility is very nice. And Shantel provided excellent customer service.
My visit today was amazing Shantel was wonderful. She made me laugh. Best customer service ever.
Great service was efficiently quick
I would like to say thanks to Yasmine and Shantel for there hard work and there courteousness...
Shanti at public storage was helpful and feirndy
Shantel did a great job in helping me with my storage and informing me about all my payment dates and moving dates
Yazmin was amazing! Great customer service!
Yazmine is the consummate professional. She made the process fast and efficient i will continue to refer friends and family to her directly awesome customer service.
Been renting from public storage over a year.. and i pay my rent every month. And i got locked out of my unit cause they claim i have been loitering.. i will admit there was a night where it was raining terribly and i couldn't unload my car right away and i waited. And i lfet after closing.. they now claim that i keep doing it. And i havent been there passed 9 since then. They were very rude and i cant believe they would be so viscous and outright lie. Shame on you for your very rude business dealings
Shantel was very professional and very helpful. Glad to do business here.
Shantel was great to work with. Very helpful and a pleasure to talk to.
Shantel was very helpful on getting me a storage
Does your facility have 18 wheeler access.
“She was amazing”
Shantel was great at customer service. Outstanding knowledge and feedback.. This place is like a family environment. Shantel, Robert and Sabrina are outstanding for your company.
No bathrooms ..they have them on every floor but not a one is open. No place to throw trash away . I was told on the phone I could make a payment from my savings account as long as it has a routing number and account number,so I proceeded to pay that way. A week later I get an E Mail staying that my payment didn't go through,and charged $25 late fee plus a NSF fee. They took off the late fee..waiting on a call from corporate to get the other $25 taken off.
Shantel and Pamela are really helpful and stayed masked the whole time
Visited the Public Storage at 3488 Astrozon Blvd. We met Pamela and Shantel. They were awesome! If you need a storage go by and and check these 2 awesome ladies out. They are very knowledgeable and professional but but very friendly and honest. Please give those ladies a raise. Need to keep good people employed!
Shantel helped me out today and was fantastic, very smooth and very easy. All done with the proper covid measures in place.
My check in was great!!!
Great, clean facility. Shantel was extremely helpful and efficient getting everything set up. Would definitely recommend.
Shantels customer service was phenomenal and she wavery criendly
Rude customer service
Shantel was great at Public Storage she fully explained everything and answered my numerous questions. Thanks!
Shantel was awesome here!
Chantel was a saving grace! She was nothing but patient and helpful when my error caused me to go through the whole process only to find I’d picked a unit that was 3 sizes too small. Where otherwise I’d have been made to pay for mistake and my troubles dismissed, Chantel walked the property with me and found the perfect unit. Wonderful service, thank you!!
Shantel provided a quick and easy check in process.
Shantel gave me 5 star service would definitely recommend others to come here.. Thankx Gurl🙂
Shantel was great!!!
The longer you are a customer with Public Storage the More they will nickel and dime you. They are doing road construction on site making it a big inconvenience to access your storage. No one notified me or even apologized and its been over 2 weeks. They seem nice at 1st but quickly changes once you are a customer. Then they hit you with any fee or charge they can. Horrible experience! Im moving to another storage immediately!
Chris was super cool & made our process fast ! :) thank you for making it easy ! Moving all of your life isn’t very easy but he made it a better experience!
Clean, easy access, very friendly staff.
Went over everything and no surprises
Very unhappy with this place. I shopped around for a long time to find the price I wanted to pay. They screwed up my price quote and it took over a month to fix it. I was finally content with the price when all the sudden with no warning they raised their price considerably. Now after all my careful research I'm paying more then I ever planned to. Had I know this was going to be the plan I would have gone with a cheaper competitor!!!
Excellent customer service. Both Kay and Michaela (front desk) go the extra mile for their tenants. Highly recommend.
Was a professional and generous experience. So thankful to the Manager and other staff.
I have used the public storage for almost a year. I request a stop of the month of june unfortunately today july 1st to confirm nothing was left and to make sure everything was moved out due to policy I was informed by Robert (property manager) that I had to pay the full month of july. I was completely upset respectful but upset and scrambling to find a way to pay. I recieved a phone call shortly after from Robert again my heart racing because I still don't have the money, he was calling to inform me that he took the extra steps to call his manager and see about waiving the bill which he was successful at. He didn't have to do this at all but he was kind enough to do this for me and that made my day and shows that there are still understanding and compassionate people out there. Thank you Robert for being an amazing property manager. Fully recommended!!
So they will take our your lock without asking you even if you're supposed to have til the end of the last day of that month. Take out the day before the last day...it should be that they don't damage your lock if you still want to get your lock..... didn't seem fair to lose a lock they made you pay for if you still had that whole day to get it.
Cara, the Manager is the best!!! She is extremely helpful for anything you need. Plus I was able to reserve and set up my account online, when I arrived at the facility, everything went smoothly. The amount of security is very impressive!
Both Cara and Matt were extremely helpful with my needs today in the office. I have had need go in many times to buy products and every time my experience has been top notch. I would definitely recommend this storage facility and location to anyone.
I was a little nervous after reading the reviews, but glad I went. Michaela was SOOOOOO helpful and very knowledgeable. She answered all my questions and was super friendly. I highly recommend you won’t be disappointed. Storage was clean and grounds are very well kept!
Cara was the rudest person I have encountered in a long time I chose not to go with this company because of her nasty attitude and unwillingness to be helpful in a stressful time she treated us like we were bothering her
Cara the female employee she was a great help with everything I needed to know and then some. I rate her at five stars. Thank you Cara
Cara is absolutely hands down the best. articulate, goes over the available options quickly will set you up with his unit in no time. Switched Public Storage facilities because I found her again, I sorry Delta.
Michaela and Cara are the absolute best! They were so helpful, and friendly they made me feel right at home!
Very nice people but the units collect so much dust and dirt. I think there's always construction going on around them.
No complaints nice facility access hours good to
The facility is great. It's beautiful, clean, functional, safe. However, when you sign up for it, they don't tell you there is a monthly insurance fee ($15), an admin fee (~$20), and you have to buy a specific lock (a cylindrical lock) that we couldn't find at any stores and they sold for $20. So what we thought was a $1 for-the-first-month deal they had on the website turned into a $60 ordeal. It's deceptive advertising. Also, you can only access the storage lockers from 6am-9pm, so it's not 24/7 access.
My experience here has been overwhelmingly positive thanks to Cara, manager, and her staff. I seldom take time to rank anything, but I feel compelled to publicly acknowledge how well Cara handled a recent request. She enlisted the assistance of a co-worker on site and called corporate for answers in resolving the issue to my satisfaction. This was done during what was obviously a very busy last day of the month.
Yasmine was very helpful and friendly with our checkin. Great customer service!
Has a working elevator for the second floor. That's a plus... however, myself & another tenant struggled to get into the actual building today due to someone attempting to break in, and harming the doorknob mechanism... they were fast to repair the issue, and tire fact that nobody got in was another plus.
Matt provided excellent service and helped me with everything I needed. Pricing was very fair. An awesome experience. Public storage will be my go-to for all my storage needs.
Very helpful staff. Cara located my wife's ID and saved her big time. Then Robert was very helpful when we went back to retrieve it. Thank yall so much!!!
Thank you Robert,Shantel and Chad for your great service. The move out was smooth and the customer service was Fantastic.
Rolando was awesome, huge help getting me everything I needed and was very friendly doing it. Great service
Rollando was very friendly. Very helpful. Super funny, made the whole experience much better than just getting a storage unit.
Great prices, super awesome customer service! Rollando was amazing and had us laughing the whole time He made the whole experience the highlight of our day! Hope he gets transferred to Puerto Rico! Don't be one of the people who gets eaten!
Everyone was awesome in trying too help during this difficult time .. I've had my share of difficulties and Matthew and the blonde lady I can't remember her name have on several occasions trued tr help me save my belongings.My ex rented a unit at the same place and caused me nothing but grief stole my wallet , threatened me ..so I had to abandonmy belongings because I had no money to finish moving . Both onsite manager and Matt still have been trying to help me .
Nailed it, thanks Yazmine
Customer service is outstanding. They are very friendly and helpful.
Yazmine offered amazing customer service and was very professional! Would definitely recommend the public storage on Astrozon because of her kind and helpful recommendations.
Rolando, Matt and Jazmine were most professional and helpful with my issues and needs..... Whatever i needed they were on it!!!!!!!!!
Matt was very thorough and have us a peace of mind putting our whole house in a storage unit. Thank you public storage (Matt) for giving us excellent customer service and going the second mile for us!!!
Excellent customer service, great helpers. Appreciated that with unloading into storage after such a long trip we've been on.
Anthony did a hell of job, quick nd explained everything in great detail
The customer service and courtesy these people have shown me is second to none hands down! Nobody compares and it's not even close!
Super big pain. I just went to buy something from someone and couldnt get out. Takes a code just to leave
They say $1 first month and make it all nice when you enroll. Is where they get you is when you register online it states it saves you a bunch of money on monthly fee. Then as you get billed month after month you receive a email of a new charge in place. Your bill will quickly raise to the max. They wait for you to move your stuff in. No fun. Then raise your fees hoping you will just say I'm not moving this stuff again basically. Just beware they will hit you here and there where they can once they got you locked in.
Great place had Lanie help me out she made the move in process really easy and was extremely helpful probably one of the best customer service I’ve had and any business! Thanks Lanie!
Excellent service by Janie! Thank you for being so knowledgeable and helpful.
Shantel helped me get set up in a storage unit. She was super helpful and friendly. The storage building is very clean.
I urgently needed to get into a new storage unit, at a quality place and for for a good rate so I easily booked a reservation online for a unit at Public Storage! When I came in the next day to finish my reservation and get the key, I was happily greeted by Theresa who was just absolutely phenomenal! She was very pleasant, professional and knowledgeable and explained everything I needed to know. She showed me my unit and how everything worked and held great conversation too! She really just made my overall experience that much better! If I could give more than 5 stars to this facility and Theresa I would!
Public Storage is a great place to store your things people are great good atmosphere very safe feeling
Michaela was super helpful. I was in and out in 20 minutes. She helped me decide which size unit I needed. Easy to get to, very very clean
Awesome place. Clean inside and outside. People there are nice love it
This location was close to our home, this was a new facility with climate control. Robert who assisted us was awesome.
Excellent and professional service very warm and inviting customer service, everything was fast easy and simple 10/10
Friendly staff and it is a pleasure to visit with Robert and Teresa. Smooth check in and definitely recommend.
Theresa was so helpful and easy to connect with! I appreciate everything she did. Great clean place.
Friendliest storage place I've experienced. Shantel and Lanie were awesome and more than helpful. Great communication skills.
Matt was very helpful. Unit was clean. Property is secure and well kept. Glad to be doing business with Public Storage .
Theresa and Robert were amazing!!!! Theresa gave the best customer service & she was so nice. The units are super clean and they let you know the in’s and out’s of what you need for your unit! Definitely recommend this place! (:
Did not explain close out and charged a late fee and full rent with no warning. Seemingly only in it for money. Take your business elsewhere.
Theresa and Robert have a great team going at this Public Storage, which is clean and very well maintained
Everyone was very nice and the storage units are for a GREAT price especially when you shop online!
Excellent service especially Theresa, she was an awesome help she did an outstanding job assisting me and she was very polite. They have an amazing facility and wonderful, kind, caring staff that really look out for you.
Lanie was incredible. Super helpful and informative. Thank you!
Robert was great with showing me a unit and helping me with any questions I had. Great place and professionalism included with the great price! Thank You
Ive done business with Public Storage several times over the years but this new building with its' indoor, climate controlled spaces is the Best! All the staff, Matt, Robert, Theresa, & Lanie, have been both professional and helpful in answering my questions and helping me set up Auto-Pay. I dont even bother with the 'Other guys'. Thank You Public Storage!
I rented 2 units here. Robert Matts was extremely helpful and informative. The whole process took 15 minutes and the price was very reasonable. Thank you for your help!!
Robert and Shantel really took care of me. The process was efficient and i was given all the tools and info i needed with a good rate. I also got a good deal on some wardrobe boxes that allow me to hang my clothes while boxed so i can easily go through them. 😉Thanks Shantel. A girl still has to have her options, even in transition.
Theresa and Robert were amazing! Top notch service. Wow
Excellent customer service. Staff was professional and most helpful in making sure we were set up and squared away.
Very polite and helpful. Was helped by Robert. Would recommend this place.
Good service and nice secure units
just opened an account with them indoor and clean, no name here :} but she was very informing on the information I needed and about the policies for the Unit she was courteous , friendly. I do recommend this site to anyone in need of clean secure indoor storage rates are very competitive and beats most if you sign up online
I found this public storage online and it turned out to be a good decision. The location is easy to find, the service is friendly and helpful, and the units are easy to find. I appreciated the person who aided me in finding the right unit to fill me needs and she was very patient and willing to go the extra mile, even though she herself was walking on crutches with an orthopedic boot on her foot. I liked that the storage units were in a climate controlled building. It added to the safety of the units and made me feel secure about storing my items. I'm glad I decided to use Public Storage.
Rollando & Robert gave great service.
Shantel was quick and extremely friendly! Highly recommend working with her!
Robert was a great, nice man, and funny. He made sure he gave great customer service.
I walked in right at opening with no notice. Therese was awesome at getting me a unit instantly. She is very personal and easy to work with. The only reason I'm not giving a full 5 stars is because I felt alittle blindsided by all the start up fees. I wish the website said, first month $70 not, first month only $1! Pssh
Robert was very friendly and professional, he was full of information and explained every detail of what we needed to know. I recommend this business it is clean and well kept.
Had a great experience, Robert helped me out after I lost my key and made for a smooth process when moving out of my unit.
Shantel was very nice and her customer service was the best. I did not have a working light by my unit that I got 2days ago and she was very helpful getting me into a different unit. She made sure I was happy with my new unit before I left. Thank you Shantel.
Grateful for this company while my soldier was out of country
Rolando was very helpful and provided water when we were thirsty! Great experience!
Shantel was awesome. Made the whole process of getting a unit super easy. Very secure, safe, and clean facility.
Shantel did an amazing job! I was her first customer and she did great! Happy to have my things here. 😁
It was very easy to get my unit. They were very friendly and flexible. Vince and Matt were awesome.
Robert was professional and diligent. He was thorough and to the point. Facility was clean and presented very well.
Taking great care of my friends needs.
Bennet rocked and took great care of us with pricing and everything..I love public storage
They are very nice and facility is very clean and secure
Great deal! Safe location😎
Very helpful the workers Bennet and Matt helped alit
Robert was thorough and pleasant to work with. Thanks!
Ms. Theresa made my experience efficient, informative and pleasurable. I would recommend this location for their friendly and helpful customer service!
Cara is awesome!! Congrats on your new promotion. You deserve it!! A true professional
Stephen and Robert were great at meeting all our needs in a timely fashion. Very easy process. Thanks!
This is the 3rd morning I've came here to get into my storage and the gate is still broken!! I called them yesterday and they assured me the gate would be open at 6am by the manager!! I do not recommend public storage!!! No credit for these mornings I can't get in!!!
Stephen was very helpful, knowledgable, friendly and had many great recommendations for me. Excellent customer service and gave me a great deal on my unit. I recommend Public Storage.
Cara at the astrozon 28207 location is one of the sweetest people I’ve ever met. She is so kind and generous and compassionate. Some of the best customer service I’ve ever experienced. The facility itself is very clean, organized and easy to understand. Affordable prices. Great location.
Rollando was awesome!
Very helpful. Made the storage process very easy.
Best price in town 28207 thanks stephen
Cara helped me out and was great, extremely knowledgeable, professional and ensured the unit I rented was sufficient for what I was looking for. Highly Recommend!
My boyfriend and I went in and were greatly assisted by Robert. The staff were super friendly and made the process smooth and quick!
Keeps a dry and secure
We just met with Robert and he was very helpful. Definitely would recommend this storage place. Glad it is climate controlled!
Robert is very nice and helpful. Awesome customer service. Thank you
Cara and Stephen were great to work with. They got us the best unit they had that was as close to the exit as they could. They were very efficient and got us checked out quickly because our movers were on their way. The facilities were very clean!!
Very friendly and helpful staff
CARA WAS VERY PROFESSIONAL THE WAY SHE HANDLED WITH HER CUSTOMERS
I HAD THE BEST EXPERIENCE WITH YOUR EMPLOYEE CARA. SHE WAS VERY PRODUCTIVE IN EVERY ASPECT OF HER WORK ETHIC. THE WAY SHE CARRIED HERSELF, AND SHOWED CONCERNN AS WELL AS CARE FOR HER BUSINESS. VERY RESPECTFUL, FUNNY, ALLOWING A CUSTOMER TO FEEL COMFORTABLE TO BE PURCHASING A STORAGE AND KNOWING THAT YOUR PERSONNEL PROPERTY WILL BE SAFE AT ALL TIMES. YOU REALLY NEED TO TRAIN AND HAVE MORE EMPLOYEES LIKE CARA. I WOULD REQUEST THAT SHE BE PROMOTED FAND OR ACCOMODATED FOR HER WORK ETHIC AND LOVE FOR PUBLIC STORAGE. THANK YOU CARA FROM CRAIG
Cara provides the most acceptional customer service I’ve ever experienced
cara was superb,thank you : )
Cara was extremely courteous, helpful, and absolutely amazing. She did everything and beyond in assisting my husband and I with a storage rental. Continue the good work Cara. Seth and Wendy
Cara was very helpful and to the point. My experience was smooth and simple thanks to her.
Cara and Sarah were wonderful. They made renting a breeze. They were knowledgeable, helpful, professional, and friendly . I appreciate them so much !
Got a unit at Astrovon Ct and Vincent helped me wonderfully! Easy to get and clean units. Happy to store my stuff safe here!
Very clean place. And the staff are very friendly.
Robert was awesome! Very knowledgeable and very kind! highly recommend!
I ABSOLUTLY LOVE FACILITY OVER AT THE PUBLIC STORAGE ON AIRPORT IN COLORADO SPRINGS COLORADO. LET ME TELL YOU THIS FACILITY IS ABSOLUTLY AMAZING THEY TAKE CARE OF THEIR CUSTOMERS .. THE PLACE IS HUGE CLIMATE CONTROLLED AND SECURED BEYOND SECURED. SND THE MOST AMAZING STAFF ATHENA TOOK CARE OF ME ,SHE WAS KIND UNDERSTAND TO MY SITUATION AND MADE ME FEEL VERY WELCOME . ALL THE STAFF HERE IS AMAZING . SO I RATE THIS FACILITY A 5 STAR.. DEFINITLY COME HERE FOR ALL OF YOUR STORAGE NEEDS. SPECIAL THANK YOU TO ALL THE STAFF AT THE PUBLIC STORAGE ON AIRPORT RD COLORADO SPRINGS COLO . SINCERELY ANGELINE TAFOYA
Out of all of the times, I have rented storage space from Public Storage. This experience was hands down the best. I was helped by a woman by the name of Athena, and her customer service was AMAZING! Thank you for making things smooth and clear!
Worked with beautiful blue eyed Jamie and she was professional. Storage seems decent but you have to buy the lock from them 20 something. As of writing this 2 Cameras only and they cover little to no storage units so make sure you have excellent insurance coverage. Online price was decent $123 for 20 x 10 and first month was only $1. Their insurance was well beaten by other insurers. They have supplies at reasonable prices that can help you store. Increased my rent while I was deployed and I had no choice but to pay more.
I was very impressed by the customer service. Athena helped get me all set up with my first storage unit and she was outstanding. Would recommend.
Athena was great!
So glad I switched storage companies. The price for my unit is Great. The employees are very friendly and attentive. Every time I need any assistance Athena is there to help.
Athena was amazing she made everything so easy for us!
Cara was great with understanding my needs and Robert was very knowledgeable of this places units. Highly recommend this place to anyone who has any type of moving in their upcoming future
This place is a rip-off
Great customer service, clean units and property. Highly recommended. Athena was very informative and answered all my questions.
Cara listened to my problem and is very helpful and understanding, very cordial. I would recommend coming here for doing storage.
Athena was extremely helpful in assisting me with requirements for military reimbursement paperwork. Thanks so much!
Athena was great!!!
I got a small unit to store the stuff I have no room for, the unit is at a very good price and the folks there were very polight and helpful. I recived a brandnew unit and its very secure. If u need to store some of your extra stuff I highly recommend Public Storage, its my goto for all my storage needs.
This location was great with fast and easy service. I had to leave the day of my reservation and they held my unit for me. Very polite customer friendly staff Cara LeAnn and Robert were great glad I chose this location.
Just rented a unit and I worked with Cara! She was amazing. No nonsense, no pressure, I got what I needed and was in and out at an amazing price. Thank you for the help!! You rock!
This facility the new Colorado springs location forces you to purchase a 21 dollar lock when in the agreement it states (paragraph 3.2 or 3.3) the customer will provide their own lock...so your online savings is put right back into a lock that is useless elsewhere. It is common to have some type of insurance which is understandable. It is the principle of it all- I will not be using this facility very long. This is simply a gimmick to make an extra 21 bucks a customer. It is a nice new clean facility however what a scam. If we didnt need this last minute we would have went somewhere else. Originally we were told we could use our own lock if we used the facilities sticker showing we rented the unit. Then when it was time to pay we were told we had to use their cylinder lock...not happy. 1 star for the new guy being nice the second is for the cleanliness...customer satisfaction ZERO. 1 DOLLAR FIRST MONTH, 21 DOLLAR LOCK, 11 DOLLARS Insurance, 24 dollar admin fee...55 bucks ain't bad but it ain't 34! Yes our lock would have worked...what a bs gimmick. A LOSS OF ANOTHER STAR, THE EMPLOYEES TOLD US THE GATE AND ACCESS WAS 10PM- NOPE ITS 9PM AND BECAUSE WE JUST MOVED INTO OUR HOUSE WE WERE GETTING OUR KIDS MATTRESSES FOR THE NIGHT. WE CALLED THE AFTER HOURS NUMBER- AND YOU.CAN FIGURE ITS USELESS. THEY DONT DO ANYTHING FOR YOU AFTER HOURS!! EVERY OTHER FACILITY WE HAVE EVER USED HAS CODES FOR ACCESS WHICH CAN BE CHANGED ETC. THIS PLACE IS A TOILET. IM OUT IN A MONTH. AND YEAH ANOTHER LOCKER WAS NEEDED AND A SECOND GUY WHO.SAID HE WAS TAKING OVER SAID THEY DECIDE THE POLICY AND THEY WILL BE CONTINUING THE FORCED PURCHASING OF A CYLINDER LOCK FOR THEIR UNITS. ROLANDO WHO CALLED ME SAID THIS WAS NOT GOING TO BE HAPPENING AND SHOULD NOT HAVE HAPPENED IN THE FIRST PLACE. APPARENTLY THERE IS AN ISSUE. I WILL BE PUSHING THE ISSUE HERE. WHAT A TERRIBLE PLACE AND TERRIBLE CUSTOMER SERVICE. FORCING THE SALE OF LOCKS IS A GIMMICK. LAST STRAW.
Robert was an absolute pleasure and very helpful in getting me into the size unit my household goods needed. He went over everything I needed to get in and out of the establishment and how to operate the key pads.
Rollando did a great job!!!
Rollando was very helpful and had very good customer service.
Thank you very much for your help Athena ;)
Looking for good, inside and outside storage,great prices,terrific staff, gated property and a manager living on property? Then this is you one stop shop...hands down!! After you meet these 2 extremely friendly and happy go lucky staff, Athena and Sam, see the property and listen to the offers, you'll be sold too!!
Athena was amazing! Helped us get in and out and was very friendly! Definitely recommend these storages!
It's a really nice place. We had a great experience there!
Excellent customer service and the facility is amazing. I recommend this Public Storage for your storage needs.
Theresa was very helpful
Rollando was very helpful and knowledged with all aspects of each storage unit. Walked thru everything with me and ensured I was equipped with all needed supplies!
Really fast and easy check-in online as well as in person. Both Sarah and Theresa were very friendly and helpful! Excited to store in a very secure and climate controlled establishment.
I got there before opening, but once 9:30am hit the staff was right at the door opening it up. The girl who initially greeted me was very nice. She started helping me the second I walked through the door. When Theresa took over my rental transaction, the courteousness and understanding didn’t stop there. As we went through the contract for the 5x5 rental, Theresa took the time to explain everything to me. If I had questions she didn’t appear to be frustrated or bothered by it. She answered them all in a quick and professional manner. When we went on the tour to see the storage facilities, she not only talked about the things she needed to talk about, but she took some time to get to know me and my background. I didn’t feel like just another number there. The facility itself is new so I can’t really mark on how the cleanliness factor plays in, but while I was there it was very neat and tidy. Even the front desk looked good which shows organization. It is handicapped accessible, and has an elevator to get up to the higher floors. They have rolling carts to help get your stuff in and out. The security of the facility is legit. You are required to have insurance which they offer you for $11, $13, or $15 more each month. Not a big deal when you think of how much your stuff means to you. All in all I am enjoying my experience with them so far. Will update as I go there more.
My husband and I went in today and Heidi and Teresa made our experience one to remember. They fed off each other with such grace and both were very kind. We walked out with all the information we needed to make our experience with them worth while and safe. I can truly say we trust that our things will be in good hands at this location. It's clean and they take the steps to make sure the storages stay free of rodents and such. Big thumbs up to Heidi and Teresa and I hope you both keep doing what you doing. I'm sure you have and will help a lot of people with the best choice in choosing a good storage for their much loved belongings and trust it is in good hands.
Rollando handled my initial reservation. He knows the company policy inside and out. He also spent over an hour helping me to reset my account and resending my rental agreement. Also, Sabrina, helped me to replace my lock while handling a possible site problem. Their customer service and expertise was and is greatly appreciated.
Theresa and Cara are amazing to work with. Couldn’t ask for better customer service.
My husband and I were very impressed with the help and service we received here. Cara is amazing and will make sure you are getting a great deal for your storage needs. Cara cares and gives great customer service with a smile make sure you ask for her to help you! Bonus the new facility is clean and bathrooms are always clean! I feel safe keeping my items here with a strick security! Thank you Cara!
Heidi & Rolando were very polite and courteous. They assisted me very well on what i need. Storage were clean and area has security camers. Staff are professional. I wish we have more staff like this in colo spgs.
Rollando was exceptional to work with. He went above and beyond to make sure we got the correct storage unit for our needs.
Heidi is one of the most disrespectful “bosses” I have ever met poor customer service I will never rent here again
Sarah helped me out getting my first unit. She has outstanding customer service. She was very nice with positive energy. Rolando who also works at the front made me feel super comfortable, and both of them totally know how to work as a team. Would totally recommend this place to everyone! Awesome place!!
Thanks Sarah and rolando
Sabrina was very helpful and friendly!! I appreciate them getting me a larger unit at the last minute. She also made sure my belongings would be safe and dry with the damp check
Rollando was awesome and very personable. Made sure my needs as far as storage as size were met. Sarah was very effecient in helping out with all transactions.
Staff was extremely friendly and honest. Got me what I needed quickly and at a good rate!
Both Brenda and Theresa was very helpful. Was able to find us the right unit and had great team work.
Theresa was great and easy to work with. Was an easy experience, was able to get my unit within 15 minutes.
Have been watching the new building being built! What a beauty, my daughter is moving here in May. After talking with Theresa and Heidi this is definitely where I will be storing her stuff. These ladies offer top notch service and truly care for what they do.
I stopped by at the new building ,and spoke with Heidi. The building is amazing and Heidi fantastic. I will be securing a unit in the summer.
how much is a 10 by 10 on line indoor climate controlled by internet?
Matt and Heidi were amazing and so friendly. Very courteous and went over every detail of the contract.
Heidi is awesome. I recommend this place esp now they doubled in size.
An ok place to store your extra goods
Love this place and the woman who runs it. Never had problems, price is awesome and they have been so accommodating for us. Best for military!!
Heidi was awesome! Very helpful and quick too! I was even late for my appointment and she still helped me tour the property and the unit(which was a perfect fit), got all the documents squared away, and had keys in my hand within a 25 minute visit.
Steve is awesome. Saved me money, made me laugh, and gave great political advice. Definately just made a friend for life. You're so awesome, thanks for making my day
Steve was awesome. Very professional, funny and ensured I had what I needed to move
Steve provided more than outstanding service and went above and beyond to make sure we had piece of mind as well as helping us get the best deal possible. Would highly recommend.
Steve who works in the front office is a Lifesaver! It was Xmas eve 2018 and my kids lost our storage keys and little did they know their Xmas gifts were in storage! Steve not only made me a new lock he had the old one removed and held the keys for me to pick up later that night after he had got off work when I got off. He went a million times out of his way to help me . He is absolutely amazing and I’ve never been so satisfied with any business in my entire life! The rates are great , they obviously care about their customers and the place is beyond clean. AMAZING!
Great site manager provided a quick and easy move in. Very happy with our choice of storage location.
Heidi has been excellent. Always very helpful and professional. Will use this location again and recommend it to anyone looking for storage. Thank you Hedi!!
Heidi is so amazing that is why this is my second time using this place clean respectful super nice and patient with my pain in the butt self
Steve and Heidi are both very amazing people. They are polite and very helpful. Even with the construction going on they are willing to help in any way they can. I will definitely come back to this property in the future they are exstreamly customer friendly. Steve always greets me with a smile and is very respectful. He has helped me numerous times. Heidi knows me and my husband by name is exstreamly helpful.
Heidi and Steve rocks!!
Steve was so helpful and pleasant. Getting a storage unit here was quick and simple.
I set up a reservation online on a Sunday (hopping but not sure they would be open and be able to get us in) anyways i got a call shortly after and we set up a time to meet. we get there and meet with Steve ( i believe is his name, i dont have the business car with me now i will update when i get it) he is extremely nice and helpful. i did know exactly what size we need, he talked about different sizes and what we would be putting in there. had no problem showing us different units ( mind you its snowing and cold out) he literally did everything in his power to help us get into a unit that day. we have used storage units before in here and in different states this is definitely was the best experience we have had. I will recommend anyone who need some extra space to stop in, you will not be disappointed!
Heidi is amazing very friendly and helpful , this location is great !
Had a great experience with Heidi at Astrozon! She is always so helpful when I come in and so so so sweet. I definitely recommend this storage company and location!
heidi was so helpful when i needed to get a storage unit. Nothing too big, nothing too small. she knew exactly the right size I needed. Not enough can be said on how much she helped. she is really kool.
Heidi has, by far, the best customer service that I have seen in a very long time. She had gone above and beyond anything the other storage facilities offer.
I was shopping around, calling for prices on 5x10 storage units, when I called Public Storage and ran into Steve... What a memorable young man! Not only did he answer all my questions, but his personality and sense of humor set me at ease immediately. We decided to hold off right now, but when we decide to rent in the future, Steve at Public Storage will be who we turn to... 5-stars!
Not a good place I won't go there again
Awesome customer service! Super friendly staff. And my girls Heidi is amazing. Thanks girl 😁
Both Heidi and the district manager were very helpful and responsive. We got a very good price on the unit too.
Steve is a very helpful employee that you have. All of your staff here have been wonderful to me .
Heidi is awesome she helped me get into the right unit for what i needed.
T they're very sufficient and very nice and they look out for you so we surely appreciate it and Heidi is awesome
Steve is a really good guy, will go above and beyond.
Steve was very helpful and quick with getting us a storage unit!! Would recommend to anyone!
Heidi is an amazing young lady always willing to go the extra mile, and always with a SMILE!!!
I've rented with public storage for almost 2 years and Heid has been amazing. Keep up the great work.
Absolutely the best customer service I've had at a storage unit facility. Heidi is amazing!
Had a great experience with Heidi, came in for boxes and other packing supplies she was extremely professional and an absolute joy. Great prices too.
Unsafe rates doubling and just all-around Rundown don't experience this displeasure
Matt helped us get our unit setup. Very nice guy. Matt was very informative and helpful. Thanks Matt!
Great place, very friendly and helpful staff! Definitely recommend!
Heidi is so genuine and sweet I truly appreciate her! She was so willing to help with all my concerns and was so efficient! Thank you Heidi for your exceptional customer service and spunk :D. This is a great location with great office management!
The best place ive ever rented a storage unit from. The nicest two employees i have ever rented from i would recommend this location to any one
STEVE WAS AWESOME.
Great customer service
Heidi is a delight on the phone and super helpful, especially to military families. I would highly recommend this facility.
This is a great storage facility they worked with me when I need to start my storage and when I needed a larger unit they called to let me know they had one left and worked with me so I could get the one I needed. Awesome people to work with
We've been a customer for a few months. Never had any issues as of today. Paying the bill is super easy. With multiple ways to pay for your convenience. The rates are great. We have the extra added security of knowing our belongings are safely secured behind a fully locked and monitored gate. Our overall impression has been nothing but the best experience possible. Recommended to our friends and family.
I've had a storage unit 3 months and I absolutely love this specific location. Every time I come in, Heidi waves and greats me, and waves goodbye. This is an environment that I enjoy storing my belongings at. I can say at first there was a bump,in the road, but Heidi explained the content and I couldn't regret ever renting here.
Heidi and Josh are an amazing crew. Very friendly and pleasant. Helpful and respectful. I Highly recommend this crew to anyone looking to store their belongings.
Heidi is great!!! Informed me of all my needs and prices first!!! Great customer service!!! Love her!!!
Heidi was very helpful. I would highly recommend coming here! Thanks again
The lady that runs the front desk is very sweet and most helpful!
Great and speedy service!
Rented here for a few months. Heidi helped me out from beginning to end with my storage unit. She was very kind and extremely helpful. I would absolutely recommend this location to anyone looking for affordable storage
We keep our belongings there
Heidi was so helpful and made the experience very pleasant. Definitely chose the right place to store my belongings!
Customer service - the staff is nice and helpful they send e-mail to remind you of upcoming payments or if there's a problem with anything, excellent security. I have rented there twice and I never had a problem at all you can come and go as you please. It's the only place I will do my storage with!
I have had a great experience with Hidi and the service was wonderful!
I have been a customer since 2012 with heidi. And shes always been super good with me and helps me all the time with certain things with the rental process. Heidi is awesome.
Works well with peiple, great customer experience
Been with Public Storage for 4 years. Worked with Heidi through our whole experience and she has been AWESOME.
I've been with with this storage for a year now Heidi your representative or the store manager has been a great representative for you guys as company I greatly appreciate everything that she has done for me and I would love for anybody to know that she's an awesome person thank you guys for your services and I appreciate everything about it thank you
This storage and staff are amazing friendly and helpful with great prices come see Heidi and rose
These ladies are awesome Heidi and rose come see them they have amazing pricing Come see them and the storages are clean well kept doors work and the are open at good times. And they do military discounts and move in as well.... would recommended to everyone. Better then any storage I have been too...
Does the job! I always use them.
My second time at public storage i was there 8 months and never had a problem. Heidi was wonderful to work with.
Great specials, convenient location
Heidi was awesome helped me out above and beyond thank you for giving me great service.
Rates are cheaper than another name brand storage place I once had. Maggie is an excellent customer service representative.
Only when to help move
The people there are very polite
Can I just tell you how much I appreciate Heidi for the amazing work she does? She went above and beyond to help me with a hard situation I was dealing with in handling my storage unit while I was out of town. She was consistent in her communication, very polite, and really does put in effort to solve any situation in the best way possible. I recommend this location and Heidi proudly!
Lady there snoopy and gossipy
Fast friendly services and I was in my storage within an hour
I have used them time and the again over the last 4 years or so and man they always aim to please. I love them
I'm a locksmith that gets called to this facility regularly to help people that have lost their keys. The staff is invariably friendly and accommodating for their customers and the security level is high. There's no better place to store your things while you're away from the Springs.
Matt was excellent! Very friendly!
Thank you Heidi for making my 2 1/2 years at the public storage welcoming and so comfortable. I recommend this facility to any and everyone I meet or know, whom needs a storage unit. This facility I have found to be very safe and secure plus kept in great clean condition. It makes it more easier not to worry about my belongings being safe or not. Thanks 4 all that you do Heidi I appreciate you!
Such a great value! Office staff was very friendly and accommodating.
Great service and took personal care of me. Matt and Heidi are great
This is nice little stow away! I love that it's kind of tucked away. The lift is a life saver, especially when you're doing things on your own! Very clean, very secure, no worries here! Recommended if you live close and quite affordable... keep up the great work😊
Heidi was very helpful and informative. Fair rates and clean storage's
Rent went up twice, the manager got into a cussing war with me on simply asking why rent went up again for the smallest space.
Heidi was so friendly and wonderful. I'm happy to have stumbled into this location.
Great customer service with a smile.
Super customer service. Very friendly and affordable. Heidi was awesome.
Heidi was great helping me get the right storage unit.
Quick and easy, lots of help
The people here are wonderful
Wonderful staff. I couldn't ask for better service.
Great service from heidi. Very easy and quick
Excellent, fast and helpful service. Upgraded my storage space at no extra cost, and gave me every discount under the sun. Very military friendly, reasonable and motivated staff. Secure, clean and organized facilities.
Thank you Heidi. Great service!!
Jamie was very helpful
Heidi was a whole bunch of help for my friend and I, she helped us get a storage unit at a far better price then other listings at the other storage places. Furthermore, Heidi explained everything to us thoroughly and efficiently, showed us our unit before we signed, and was very friendly.
Great costumer service, Jamie gave us all the answers we need from any questions that popped up. She also gave us a great competitive price for my storage space.
Jamie was awesome. Everything turned out great!!!!
The location is good and the site is clean, but Heidi is what makes this the best Public Storage in town. Her level of dedication and customer service is unmatched.
Great customer service and very helpful. Thank you Heidi
I have had a problem or two when calling the customer service number, but as far as the service at the Astrozon court property, it has been outstanding, I truly feel my business is appreciated. Thanks Heidi You are awesome at your job
Outstanding, Heidi made my day.
Jamie was great
Awesome service. Good location
Very professional and information was everything I needed. Jamie B , gave excellent service.
Jamie has amazing customer service helpr me with everything I needed would recommend to others
Jamie had good customer service she was great to work with
Heidi was awesome!! She had great customer service and will recommend public storage to my friends and family! Thanks again!!
Heidi was very helpful and very friendly waited for me to show up during her lunch time!!
The storage facility on Astrozon court are very professionally managed, Heidi is very professional in all that she does an is very adequate she does everything she possibly can to be helpful and is always in great spirits
Heidi is very knowledgeable, friendly, and accomodating! Facility is neat & easily accessible
Heidi Saved My Butt! This company went out and beyond for my situation. I am so thankful for everything they have done! They are a hassle free storage place and I would highly recommend this location to anyone looking for a unit.
Excellent help, very professional, and very kind in helping with any and all storage needs from Heidi
A lot of availabilities when I needed them plus great service ty!!
It was very fast and quick, friendly, priced fairly, I had no issues at all. I would recommend.
Heidi is awesome!!!!!!! She has takin care of us many times!!!!! I recommend the public storage on astrozon court if you have to have a storage unit!!!!!
Heidi was very helpful. They had a great move-in special and the process was not hard at all. I let her know the situation i was in and she helped me out alot by granting me 24hr access as needed.
Been using this Storage over six years now and compared to other storage facilities I've used over the years this is by far the best. Heidi is the best. I told her she needs to be employee of the months/years she is always so courteous and helpful even using her lunch time to assist when asked. Keep up the good work.
We have had trouble finding a storage untill we talked into this location and talked to Thomas.! He helped us figure everything out, showed us our storage unit and was a very friendly young man. I appreciate the kind gesture. You guys are awesome.!!
These people are awesome. Heidi and sally were very good to me. Very professional and courteous. Explained every detail of the contract and walkthough with me. Had a awesome and smooth time. In and out of no time
Easy and fast and pleasant
Heidi is always super great help Never an issue.
If you want a great customer service experience, this is the place to be. Heidi is extremely professional and helpful - she will be sure you find the right unit at the right place. Everything was fair and honest. Highly recommend this Public Storage.
Always helpful and always friendly I love ms heidi
I really like how Public Storage tried to work with me and gave me the special. Heidi was very friendly and helpful every time I needed assistance there.
Heidi has such a uplifting personality. Made me feel welcomed and was very helpful. Thx Heidi
Heidi was amazing. She is so amazing and sweet and kind. I felt so welcome here. She is out going. She showed me several different units and made sure i liked the one i got. She offered me many different options on how to make this easy for me. I recommend coming to her first if you even need storage. She is such a people person, she even laughed at my stupid joke. Very knowledgeable about this whole bussiness.
Its great. Fast and on point service. Amazing staff.
Heidi, was cery helpful in getting the right unit for my belongings! Very friendly as well!
Easy to setup, friendly service. Will use this location again.
Good location, Heidi was very helpful. Be careful on the stairs though.
I needed a 5x15 unit and was quoted a different price online than when I was there during my first visit. Apparently corporate had ended that certain promotion and my rate would increase. Was about to shop around when Heidi called me back and offered me a bigger unit (10x15) for the original quoted price. This is how business retention should be conducted. She literally won back my business and gave me a much better deal than my original. You'll be doing yourself a favor by using this location as your storage unit.
Customer service was very excellent she is a sweetheart she helped with no problems we need more like Heidi!!! I will most definitely refer more people here
5 months ago we completed our relocation to Colorado and Heidi was the 1st smiling face I saw once I got to town. I only called her like 7 times the week of our move and not once did her tone change when helping me out. Even in person she was the most bubbly person and she explained everything perfectly. I am soooo grateful to continue to find great smiling faces with wonderful customer service. We only needed a storage for about a month but 5 months later.... Big thanks to Heidi for AWESOME customer service and just being the person you - cause you can't fake the joy in your face each time I see you! With your help, Curtis & I got exactly what we were looking for at a great price. The additional smiles were a bonus.
I recently made the move from Rio Rancho,NM! I had the pleasure of working with Heidi at the Colorado Springs Public Storage location. Not only was she extremely friendly but her professionalism is absolutely top notch! She was very informative and made this move so much easier for me and my family! I highly recommend her and Public Storage to anyone looking for a seamless transition.
Heidi is absolutely the nicest and sweetest property manager in the business. She constantly goes out of her way to provide great service for new and returning customers and she will do the same for you. If you have storage needs give Heidi @ Public Storage a call and don't be cheap buy a mattress cover or at least a roll of tape.
Great service, I was helped more then once after my deployment by Heidi Definitely recommend this location!!!!
Great service clean area
Heidi is a blessing
Heidi the manager is very nice and the propery is very clean and secure. She is very knowledgeable and will go out of her way to help you.
Nice and clean, well maintained units. Heidi was extremely helpful with setting up our account and walking us through the process. I would recommend it to anyone looking for a safe and secure place to store your things.
Heidi was very helpful and informative. she my experience very easy being a first time renter. if I choose storage again it will be with pubic storage.
Ms Gloria is a friendly and helpful lady! If u need a storage in the area visit her
Friendly staff members.
Cheap prices, their courteous and very nice
Heidi was very professional and very helpful with swift service. I would recommend anyone looking for a storage unit to go talk to Heidi
Outstanding customer service and she was very helpful in holding a unit as we were moving. Thank you Heidi
Dexter is very friendly and professional on the phone. He and Heidi do a great job!!
If you're looking for a storage locker in the Colorado Springs area, I highly recommend choosing this Public Storage location. Great service. I was welcomed at the door when I arrived and quickly shown through the process. Everything was clear and Heidi helped me set up a summer storage locker perfectly.
My college friends and I split a storage unit between the four of us for the summer. I was expecting a big hassle with a small unit and so many people, but Heidi was very helpful in explaining how to access the unit with the keys and passcode and took the time to show us the property before we signed off on the papers. She was very courteous and answered all our questions honestly, including advising against leaving certain things in the unit due to temperature. It's a big weight off my mind to know my belongings are safe while I'm all the way back here in Pennsylvania.
Friendly and secure facilities
I had the best rental experience with Heidi. She was very courteous and effecient she made a point to offer me goods I didn't realize I would need and provided some of the best customer service I have had in a long while!!
Heidi the property manager always a joy very clean facility.
Heidi was extremely helpful and knowledgeable with assisting me and my daughter with our needs. She recommended shrink wrap to protect my belongings. I would recommend this property.
I am new to this area. I have had the best experience with this Property and its because of Heidi!!!! Heidi was so helpful, answered all my questions and made sure my unit was big enough. Very clean property and the best customer service I have experienced Thanks Heidi for all your help and being so nice.
Came to tour location. Was very impressed with Heidi. Very polite and knowledgable young lady. She adressed all my questions and concerns. Hard to find people with customer service skills these days but Heidi posseses those skills
Great location,units,and security. And with Heidi in the office you know that storing here will be a positive experience. Trust in her and you will be fine.
The storage units are spacious and cheap, especially coupled with discounts offered throughout the year. The property manager Heidi and the rest of the staff are friendly and very helpful, answering any question I had.
Heidi was great to deal with and made it all a very pleasant experience. Very professional and I liked her cheerful personality. Very thorough in explaining everything and just made me feel comfortable through the whole process.. I highly recommend Public Storage at this location. Thank you Heidi, for making it so easy, John T
amazing costumer service. Heidi stayed later just so I could get my unit. without her help I would of been stuck until the next day and missed my reservation in Idaho. thank you very much
I had an excellent experience. Heidi, the property manager, was very helpful and professional. The advice she gave me both on space choice and packing materials was spot on. She made it very easy, and then followed up to make sure the move into the space went well. Glad we chose Public Storage.
the whole rental experience was easy. Heidi is the best ever. polite, caring, and we feel like we really matter, more than just a number. thank you public storage and Heidi is the best. ;) C. Howard
Awesome, Safe & Affortable and the customer service is great.!!!!!
Heidi was very personable and respectful when i met her and helped answering all my questions. I would highly recommend using Public Storage and the Astrozon location.
My experience with Heidi is awesome she was very knowledgeable very helpful with every question we had. She even gave us insight on their auctions coming up. We would refer others to this location anytime.
Great manager (heidi) made the experience great
We were helping a freind that moved and she couldn't take everything with her. Heidi helped with the transfer so we could clear out the storage unit. Heidi was great at helping with the process.
Affordable and the manager Heidi is friendly and has been more then helpful with my requests. Thank you.
Jeremy was very nice! Answered all our questions and had tons of useful info for us! Very glad he helped us!
This place is.a good place to storage your items, safe and secure
Jessica was very courteous. Every time I go to the storage facility with my friend she is very helpful and always goes above and beyond if I need storage in the future this is definitely where I will come.
Jessica was a great person and she help me alot . And I want to thank the manger tiffany for getting back to me and understanding. I am so happy that I pick this place for my stroge There great people and I am so happy with the mangment.this is from lacharlesah west
Went in today, Jessica was very nice and very helpful.
Ian and Tiffany were so nice and it was a great experience
Ian and tiffany were so helpful and nice. They made my cross country move very smooth.
Great customer service from Jessica
Great help with getting into the storage unit asap
Jessica was very helpful, kind, knowledgeable & respectful! I will definitely refer anyone looking for a storage to this location!
Jessica was great.
Jessica was really helpful to us cause we are deploying got us a storage quck.
By far the best storage unit I have ever used. It's cheap and affordable with a great friendly staff. They go above and beyond to help their customers and provide great service especially Ian. I also like the security there and have piece of mind knowing my things are safe. I Give them a 5 star rating and will recommend them to anyone looking for a storage unit.
I went to check on stoarge and price, she was great showed me what the size I was looking at an said if I went an order online it would be cheaper so I went home to do that and it saved me $11 a month by pre-ordering an went back, she rememebred me an we were done in less than 10 mins. I did do the express check in online. :) Thanks ! 4 making it so EASY
Thanks to Jessica who was always friendly and helpful with all the questions i had and also when she was moving me into that storage room :)
Had a positive experience here will definitely be back if I need storage thank you to Jessica and Ian who were very helpful.
Safe and reliable storage facility. I was deployed for 9 months and had peace of mind that my personal belongings were safe. The staff are professional and helpful (Ian/Jessica). I picked the right place to store my things!